Hirschmann qSCALE i2 Service Manual

qSCALE i2

qSCALE i2 System

Tool Version 3.0.34

Contents

Safety Instructions

1

General Information

2

Troubleshooting

3

Commissioning

4

Maintenance and Repair

5

Appendix

6

Service Manual

Issue B – 11/2017

This document has the order number:

MAN-QS12-S-0004

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

TABLE OF CONTENTS

1 Safety Instructions ........................................................................................... 7

2 General Information ......................................................................................... 8

2.1 Description of the System ............................................................................... 9

2.1.1 Description of System Function ............................................................. 9

2.1.2 Description of the CAN Bus System ....................................................10

2.1.3 Description of the System Components ..............................................11

3 Troubleshooting .............................................................................................14

3.1 Troubleshooting with Display ...................................................................14

3.1.1 Op-Mode Confirm Screen ....................................................................15

3.1.2 Information Selection Menu .................................................................16

3.1.3 Error Codes ..........................................................................................27

3.2 Hardware Troubleshooting ......................................................................29

3.2.1 What is Wrong? ...................................................................................29

3.2.2 Initial System Inspection ......................................................................31

3.2.3 Simple Corrective Actions ....................................................................33

3.2.4 Indicator Definitions .............................................................................34

3.2.5 Boom Angle Sensing ...........................................................................35

3.2.6 Boom Length Sensing .........................................................................38

3.2.7 Pressure Sensing ................................................................................44

3.2.8 Load Sensing .......................................................................................45

3.2.9 A2B Switch Overview ..........................................................................46

3.2.10 Slew Sensing Overview ...................................................................48

3.2.11 Tilt Sensing ......................................................................................49

3.2.12 No Console Display .........................................................................51

3.2.13 CAN Bus Communications ..............................................................52

4 Commissioning ...............................................................................................55

4.1 Adding Wireless Sensors ..............................................................................55

4.2 Sensor Calibration..........................................................................................57

4.2.1 Sensor Calibration Selection ...............................................................60

4.2.2 Boom Length Calibration .....................................................................61

4.2.3 Boom Angle Calibration .......................................................................63

4.2.4 Slew Sensor Calibration ......................................................................66

4.2.5 Tilt Sensor Calibration .........................................................................68

4.2.6 Analog Outrigger Calibration ...............................................................71

5 Maintenance and Repair ................................................................................73

5.1 Maintenance ............................................................................................73

5.2 Cleaning ...................................................................................................73

5.3 qSCALE i2 Console Software Upload .....................................................74

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

6 Appendix .........................................................................................................76

6.1 Password Entry ........................................................................................76

6.2 Error Code Tables ...................................................................................77

6.2.1 General Errors – 00xx, 1Fxx, 2xxx, & 3xxx .........................................78

6.2.2 Limit Error Codes – 01xx, 02xx, 03xx, 04xx, & 05xx ...........................82

6.2.3 Kinematic Error Codes – 0Axx .............................................................90

6.2.4 CAN and I/O Error Codes – 11xx-1Bxx ...............................................95

6.3 Drawings ................................................................................................157

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

VERSION OVERVIEW

Issue

Date

Description

Editor

A

6/2015

Initial Release

AC B 6/2016

Updated images and sections

AC

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

Introduction

This manual is a component of the equipment or systems supplied by Hirschmann Automation and Control GmbH. Keep this manual in a safe place and ensure that it is available to all users.

The contents of this manual are subject to change. Hirschmann Automation and Control GmbH do not provide any guarantee for this material, including the associated guarantee regarding marketability and suitability for certain intended purposes. Hirschmann Automation and Control GmbH accept no liability for errors in the contents of the manual or for direct or indirect damage in connection with the provision and use of the manual.

This manual is protected by copyright. All rights reserved. The manual may not be duplicated, reproduced or translated into another language, either wholly or partly, without the prior written permission of Hirschmann Automation and Control GmbH.

The rendition of common names, trade names, trademarks etc. in this documentation should not be construed to mean that such names, even without special identification, are free in the sense of trademark and trademark protection legislation and hence usable by anyone.

This device / system are intended exclusively for the tasks described in this manual. Any other use shall be construed as being inappropriate. The manufacturer accepts no liability for damage caused by inappropriate or impermissible use. This device / system may only be used if it is in perfect technical condition.

Only appropriately qualified personnel may work with this device / system, i.e. persons: who are familiar with the operation or installation and commissioning who know the current regulations for the prevention of accidents

About this Manual

Liability Disclaimer

Copyright

Notice

Trademarks

Use for the Intended

Purpose

Qualification of the

Operating Personnel

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

Marking of Notices

Dangers and other important notices are marked as follows in this manual:

WARNING

Warning of direct threat of personal injury and damage to property. Instructions on precautions to avert the danger.

CAUTION

Warning of dangerous situations. Also warns of damage to property. Instructions for averting the danger.

IMPORTANT

Warning of possibly damaging situation for the product. Instructions for avoiding the possibly damaging situation.

NOTE

Usage instructions and information, but no dangerous situation

HINT

Supplementary comments and recommendations for the user.

Safety Instructions

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

1 Safety Instructions

WARNING

Imminent threat of personal injury and damage to property due to incorrect system settings! The correct adjustment of the Rated Capacity Limited (RCL) to the current set-up status is es-

sential for the correct function of the system and of the machine. The RCL can only operate correctly if all settings are entered correctly according to the current

set-up status during the SETUP procedure. The settings can only be carried out by operators who are completely familiar with the operation

and functions of the machine and the RCL. The correctness of these settings must be guaranteed before starting the machine operations!

IMPORTANT

Connection to the wrong power supply will cause damage to the device. The device may only be connected to a DC voltage source of 10 V to 30 V!

General Information

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

2 General Information

This service manual is designed to assist a service or maintenance person in identifying system problem areas or malfunctions. A digital voltmeter with the capability to measure current will be required, along with standard maintenance and service tools.

NOTE

Knowledge of how to use a voltmeter to measure both voltage and current is assumed.

NOTE

The qSCALE i2 contains several menus where queries and settings can be made only after entering a password.

HINT

For system operation, refer to the console Operator’s Manual.

Description of the System

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

2.1 Description of the System

2.1.1 Description of System Function

The qSCALE i2 system is a CAN bus system comprised of an operating console, digital input/output (DIO) extension box, length/angle cable reel, pressure transducers, and an anti-two-block switch. All components and sensors are equipped with CAN bus controllers.

The Hirschmann Automation and Control system operates on the principle of reference/real comparison. The real value resulting from the pressure measurement is compared with the reference data stored in the central processor memory and evaluated in the microprocessor. When limits are reached, an overload warning signal is generated at the operator’s console. At the same time, the aggravating crane movements, such as hoist up, telescope out, and boom down, will be stopped.

The fixed data regarding the crane, such as capacity charts, boom weights, centers of gravity, and dimensions are stored in memory chips in the central processor unit. This data is the reference information used to calculate the operating conditions.

Boom length and boom angle are registered by the length/angle sensor mounted inside the cable reel which is mounted on the boom. The boom length is measured by the cable reel cable, which also serves as an electrical conductor for the anti-two block switches.

The crane load is measured by pressure transducers attached to the piston and rod side of the hoist cylinders.

The interactive user guidance considerably simplifies the input of operating modes as well as the setting of geometry limit values.

Description of the System

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

2.1.2 Description of the CAN Bus System

CAN stands for “Controller Area Network” and is intended to be used as a serial bus system for a network of controllers. Each controller connected through a CAN chip is called a "node" and is mostly used to acquire data from a sensor. All nodes are connected to a common bus and all nodes are able to simultaneously read the data on that bus. Also, all nodes are able to transmit data on that bus, but only one node at a given time has write access to the bus. If the message is relevant, it will be processed; otherwise, it is ignored. The unique identifier also determines the priority of the message. The lower the numerical value of the identifier, the higher the priority.

The cable bus is a twisted pair of shielded wire. Data can be transmitted in blocks from 0-8 bytes at a maximum transfer rate of 1 Mbit/s for networks up to 40 meters. For longer network distances, the maximum transfer rate must be reduced to 50 Kbit/s for a 1 km network distance. CAN will operate in extremely harsh environments and the extensive error checking mechanisms ensure that any transmission errors are detected.

Description of the System

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

2.1.3 Description of the System Components

The qSCALE i2 system is comprised of various components. The typical relative locations of these components are shown in the photo below.

2.1.3.1 Console (qSCALE i2)

The graphic display console houses the CPU and also displays pertinent information regarding the RCL configuration. Refer to the Operator’s Manual for detailed operation of the console.

cSCALE Ix consoles are available in 4.3” (I2) and 7” (I3) sizes. The graphic display console displays pertinent information regarding the RCL configuration. Refer to the Operator’s Manual for detailed operation of the console.

2.1.3.2 cSCALE DIO

The DIO module is an I/O module for the decentralized detection of analog and digital sensor signals as well as for driving actuators and proportional valves. The DIO module is able to communicate with programmable logic controllers using the CANOpen protocol.

Description of the System

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

2.1.3.3 Pressure Transducers

The pressure transducers convert hydraulic pressure into an electric signal. The pressure transducers are connected to the CAN bus junction box. One pressure transducer is connected to the piston side of the lift cylinder and the other to the rod side.

2.1.3.4 Cable Reel (Length-Angle Sensor)

The length-angle sensor (LWG), often referred to as the “cable reel”, is installed on the base section of the boom can measure the length and the angle of the boom along with transmitting signals to the boom tip.

A reeling drum drives either a potentiometer or rotary encoder to measure the length of the boom. The length cable on the drum connects to the boom tip and can transmit signals from the chassis through a slip ring within the LWG housing through the length cable to the boom tip.

The angle sensor is either a liquid capacitive angle sensor (WGC) or a MEMS based angle sensor (WGX). Both length and angle sensor are connected to a CAN bus board which is connected to the bus system.

2.1.3.5 Anti-Two-Block (A2B) Switch

The anti-two-block switch monitors the load block and its relationship with the head of the boom. In working condition, the switch is closed. When the load block strikes the weight, the circuit opens, disengaging a relay output. To check the cable for damage (short circuit to ground) there is a 4.7k resistor between ground and the contact of the switch to give a signal back to the central unit. The weight at the anti-two-block switch keeps the switch closed until the load block strikes it.

Description of the System

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

2.1.3.6 Slew (Angle of Rotation) Sensor

This component is an absolute rotary encoder. This slew angle is the angle (rotational positioning) of the crane boom relative to the truck.

2.1.3.7 Tilt Sensor

This component is a MEMS based inclination sensors, applicable for all kinds of angle and position measurements on mobile machines. Typical applications include determination of a crane boom angle, the leveling of an undercarriage, and alignment tasks on mobile machines.

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3 Troubleshooting

3.1 Troubleshooting with Display

The main working screen displays error codes and symbols in the status bar. The error code cause and recommended solution can be found using the displayed code in Section 3.1.3. The status of all inputs and outputs of the system can be checked using several screen displays on the RCL console.

When there are communication errors with safety critical sensors the system will default to maximum system utilization. Sensors in error state will have their values turn red.

.

User Limits (see Operators Manual)

Operation Confirm Screen (see Section 3.1.1)

Display Day/Night Switch (see Operators Manual)

System Event Information (see Section 3.1.3)

Silence Alarm (see Operators Manual)

Function

Keys

Load Capacity

(bar chart)

% Utilization

Operation

Mode

Event code, as required (Section

3.1.3)

Lifting Capacity

Date

Time

Warning Symbols

as required

Actual Load

Heartbeat

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.1.1 Op-Mode Confirm Screen

The Op-Mode Confirm screen is the starting point to access diagnostic screens



MAIN

WORKING

SCREEN

OP-MODE

CONFIRM

Setup (see Operator’s Manual)

Operation Mode Selection (see Operator’s Manual)

Information Selection (see Section 3.1.2)

Select Reeving

(see Operator’s Manual)

Graphic Tilt Screen (see Operator’s Manual)

System Event Information (see Section 3.1.3)

Function Keys

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.1.2 Information Selection Menu

The Information Selection Menu allows the user to view crane, sensor, and software version information and is the starting point for diagnostic information.

 

MAIN

WORKING

SCREEN

OP-MODE

CONFIRM

INFORMATION

SELECTION

Sensor Information Screen (see Section 3.1.2.1)

Crane Information (see Operators Manual)

Information Selection (extended) (see Section 3.1.2.2)

Version-Info (see Operators Manual)

Function Keys

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.1.2.1 Sensor Information Menu

In this menu different information can be displayed about the defined input sensors on the crane.

  

MAIN

WORKING

SCREEN

OP-MODE

CONFIRM

INFORMATION

SELECTION

SENSOR

INFORMATION

Digital Input Information (see Section 3.1.2.1.1)

Analog Input Information (see Section 3.1.2.1.3)

Digital Output Information (see Section 3.1.2.1.2)

Not available for this project

NOTE

Available screens will vary depending upon system configuration!

Function Keys

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.1.2.1.1 Digital Input Screen

The Digital Input Screen shows all of the configured digital inputs for the system, including the A2B signal. These inputs are wired to the DIO Box; refer to your crane system wiring diagram for details. Use the rotary knob to scroll between all available inputs.

   

MAIN

WORKING

SCREEN

OP-MODE

CONFIRM

INFORMATION

SELECTION

SENSOR

INFORMATION

DIGITAL

INPUTS

Additional Information

The following information can be found on this screen:

 Value Current Value of the Input (False = Low, True = High)  Fault Indication whether an error has occurred  State Current Status of value  Substitute According to Project File Configuration  Debounce Time According to Project File Configuration  Error Base Base error priority of the error when error occurs  Raw Source Available in Additional Information

Function Keys

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.1.2.1.2 Digital Output Screen

Digital Output Screen shows all of the configured digital outputs for the system (if there are no digital outputs then this screen will not exist). These outputs are wired from the DIO Box; refer to your crane system wiring diagram for details. Use the rotary knob to scroll between all available outputs.

   

MAIN

WORKING

SCREEN

OP-MODE

CONFIRM

INFORMATION

SELECTION

SENSOR

INFORMATION

DIGITAL

OUTPUTS

Additional Information

The following information can be found on this screen:

 Value False = Low, True = High  Fault Indication whether an error has occurred calculating this value  State Current Status of value  Substitute Not Configurable  Debounce Time According to Project File I/O configuration  Error Base Base error class and priority of the sensor when an error occurs  Raw Source Available in Additional Information

Function Keys

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.1.2.1.3 Analog Input Screen

Analog Input Screen shows all of the configured analog inputs for the system, including CAN sensors. These outputs are wired from the DIO Box; refer to your crane system wiring diagram for details. Use the rotary knob to scroll between all available outputs.

   

MAIN

WORKING

SCREEN

OP-MODE

CONFIRM

INFORMATION

SELECTION

SENSOR

INFORMATION

ANALOG

INPUTS

Delete Sensor Calibration

Set Zero Point Offset

Set Current Sensor Raw Value as Raw-Value Scale Start

Inverts Raw Value (100% minus raw value)

Set Current Sensor Raw Value as Raw-Value Scale End

Additional Information (see Section 3.1.2.1.4)

The following information can be found on this screen:

 Value Current Value  Fault Indication whether an error has occurred calculating this value  State Current Status of value  Substitution According to Project File Configuration  Scale Scaled values are defined in the configurator

Raw Value Scaling: The start of a raw value scaling is assigned to the scale start value and changes after sensor calibration

 Deviation Offset changes after sensor calibration  Gain Filter amplification factor  Lag Filter delay  Error Base Base error class and priority of the sensor when an error occurs

Function Keys

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.1.2.1.4 Extended Analog Input Information

Analog Input Screen shows all of the configured analog inputs for the system, including CAN sensors. These outputs are wired from the DIO Box; refer to your crane system wiring diagram for details. Use the rotary knob to scroll between all available outputs.

    

MAIN

WORKING

SCREEN

OP-MODE

CONFIRM

INFORMATION

SELECTION

SENSOR

INFORMATION

ANALOG

INPUTS

EXT

ANALOG

INPUT

The following information can be found on this screen:

 Raw Source Value  The display of clip, wrap, and inverted as defined in Project File Configuration  Deviations from the default value are highlighted in color.

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.1.2.2 Extended Information Menu

In this menu different information can be displayed about the defined sensors.

  

MAIN

WORKING

SCREEN

OP-MODE

CONFIRM

INFORMATION

SELECTION

EXTENDED

INFORMATION

Console I/O

Not used for this Project

CAN Sensor Information (see Section 3.1.2.2.1)

DIO I/O (see Section 3.1.2.2.1)

Function Keys

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.1.2.2.1 DIO I/O Information

I/O information for DIO Module (standard) and optional TRS10-W2 (wireless sensor receiver) are found on this screen.

   

MAIN

WORKING

SCREEN

OP-MODE

CONFIRM

INFORMATION

SELECTION

EXTENDED

INFORMATION

DIO

INFO

Console I/O

Not used for this Project

Analog Input Information (Wireless Sensor Values)

Digital Input Information (Wireless Sensor Values)

Function Keys

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.1.2.2.2 CAN Sensor Information

This menu shows the status of the CAN sensors. This is the place to start if a problem with a sensor is suspected.

   

MAIN

WORKING

SCREEN

OP-MODE

CONFIRM

INFORMATION

SELECTION

EXTENDED

INFORMATION

CAN

INFO

Initializes Selected Sensor

Additional CAN Information (See Section 3.1.2.2.3)

Stops Selected Sensor

PDO Raw Data Information (See Section 3.1.2.2.4)

Sets Status to “PreOperational”

CAN Bus is Restarted

(List is Updated)

Sets the Node ID to 127

Icon

Status

Icon Shows Type of Sensor

Sensor Pre-Operational

Sensor Operational

Appears When Node ID Differs from Configuration

Sensor Stopped

Sensor Not Connected

Function Keys

Symbols

Status

Icon

Node

ID

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.1.2.2.3 Extended CAN Information

To view additional information about a specific CAN sensor press the Extended CAN Information Function Button.

    

MAIN

WORKING

SCREEN

OP-MODE

CONFIRM

INFORMATIO

N SELECTION

EXTENDED

INFORMATION

CAN INFO

EXT CAN INFO

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.1.2.2.4 PDO Raw Data Transmission

To view additional information about a specific CAN sensor press the Extended CAN Information Function Button.

    

MAIN

WORKING

SCREEN

OP-MODE

CONFIRM

INFORMATIO

N SELECTION

EXTENDED

INFORMATION

CAN INFO

PDO

The following information can be found on this screen:

 Value Current Value of the Input (% =

𝑟𝑎𝑤𝑉𝑎𝑙𝑢𝑒−𝑠𝑐𝑎𝑙𝑒𝑆𝑡𝑎𝑟𝑡

𝑠𝑐𝑎𝑙𝑒𝐸𝑛𝑑−𝑠𝑐𝑎𝑙𝑒𝑆𝑡𝑎𝑟𝑡

)

 Fault Indication whether an error has occurred  State Current Status of value  Scale Start  Scale End  PDO Data Raw CAN Value Read from the Sensor

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.1.3 Error Codes

The qSCALE i2 system uses various error codes to report and log various activity. See the section in the appendix, Error Code Tables, for a complete list of codes, their cause, and possible solution.

3.1.3.1 Indication of an Event Message

If necessary, a code ‘# ####’ is displayed at the marked location on the display. If several event messages are simultaneously present, only the most important will be displayed here.

3.1.3.2 Event Classes

The leading digit of an event code indicates the event class. Depending on the importance of the message they are divided into different classes:

Symbol

in event menu

Event class

Definition

Color

1 ####

Emergency errors

red

2 ####

Alerts

red

3 ####

Critical errors

red

4 ####

Errors

red

5 ####

Warnings

yellow

System event

message code

(examples)

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.1.3.3 System Event Information

When there is an error event, the Error Event Button will activate. Pressing the Error Event button will call up the System Event Information Screen.



OR



MAIN

WORKING

SCREEN

ERROR

EVENT

OP-MODE

CONFIRM

ERROR

EVENT

If several messages of the same class are present use the dial control to change the current message. The function key is dark blue when that screen is activated.

View Errors of Class 1

View Errors of Class 2

View Errors of Class 3

View Errors of Class 4

View Errors of Class 5

View Errors of All Classes

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.2 Hardware Troubleshooting

3.2.1 What is Wrong?

I HAVE AN ERROR CODE INDICATED ON THE CONSOLE

Please go to Section 3.1.3

THE DISPLAYED ANGLE DOES NOT MATCH THE ACTUAL BOOM ANGLE

Start in Section3.2.5 to troubleshoot possible problems with the boom angle measurement.

THE DISPLAYED LENGTH DOES NOT MATCH THE ACTUAL BOOM LENGTH

Start in Section 3.2.6 to troubleshoot possible problems with the boom length measurement.

THE DISPLAYED PRESSURES DOES NOT MATCH THE ACTUAL PRESSURES

Start in Section 3.2.7 to troubleshoot possible problems with the pressure transducers.

THE DISPLAYED LOAD DOES NOT MATCH THE ACTUAL LOAD

Please note that if the system is equipped with pressure transducers, the indicated load is calculated by

the system from the geometry information in the computer, the operator’s selections, and all the sensor

inputs. If the load display is incorrect, it may be due to an error in one or more of these inputs! Refer to

Section 3.2.8 to narrow down the source of your problem.

THE CONSOLE DISPLAY IS BLANK

If the console does not show any sign at all (no lights, no buzzer, and no display), the problem is in the wiring between console and central unit, or the console itself has a problem. Refer to Section 3.2.10 for further troubleshooting.

I HAVE AN A2B PROBLEM

Please go to Section 3.2.8.1.1

I HAVE A CAN BUS PROBLEM

Please go to Section 3.2.13

Questions:

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

THE DISPLAYED SLEWING DOES NOT MATCH THE ACTUAL SLEWING ANGLE

Refer to Section 3.2.10 to troubleshoot possible problems with the slew angle measurement.

THE DISPLAYED TILT DOES NOT MATCH THE ACTUAL TILT

Start in Section 3.2.11 to troubleshoot possible problems with the tilt measurement

THE CONSOLE DISPLAY IS BLANK

If the console does not show any sign at all (no lights, no buzzer, and no display), the problem is in the wiring between console and central unit, or the console itself has a problem. Refer to Section 3.2.12 for further troubleshooting.

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.2.2 Initial System Inspection

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.2.3 Simple Corrective Actions

NOTE

Not all codes produced by the iSCALE system are “ERRORS”. Some codes generated are simply for the event log. Others indicate load chart, limits exceeded, and safety warnings. See Sec-

tion 6.2 for more detail on errors.

Error Codes are displayed in order of priority – most critical codes first. Therefore, multiple codes are possible depending upon the situation.

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.2.4 Indicator Definitions

Indicators are located on the Central Control Unit and the Console to assist with troubleshooting basic power and software issues.

3.2.4.1 Indicators on the cSCALE DIO Module

Visual LED Indicators are located on the top of the DIO Module

PON

Power ON

POK

Power OK

SR

Safety Relay Active

3.2.4.2 Indicator on Console Unit

Operating display: Illuminates green when the supply voltage is connected.

Operating Display Light

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.2.5 Boom Angle Sensing

The system measures the angle of the main boom of the machine with an angle sensor. The angle sensor is either contained within the cable reel or mounted directly to the main boom.

3.2.5.1 Boom Angle Sensing Overview

The WGC angle sensor is based on liquid capacitive inclinometer technology. As the angle changes so will the fluid, and with it the capacitance changes.

The WGX angle sensor is based on Micro-Electro-Mechanical Systems (MEMS) inclinometer. The angle is measured with relative change in electrical capacitance in the MEMS cell.

Start by verifying the actual angle to display the angle at several positions. The CAN Bus is digital and as such will either transmit the signal correctly or not at all. The raw value of the sensor can be monitored and should be checked against a digital level outside of the system mounted on the boom. If the raw value varies from the actual value, replace the angle sensor. Refer to sensor documentation for expected accuracy values.

The voltage supplied to either sensor should ideally be between 11.0 and 26.0V. If the angle sensor is mounted directly to the boom, the CAN Bus cable will supply the sensor with power. If the angle sensor is located within a cable reel, it can be connected to either a LWG board or a CAN Junction Board. This board will supply the sensor with power.

The signal runs from the angle sensor to the CAN junction block. From there, it travels as digital information on the CAN Bus to the central processing unit.

Unplug the CAN cable from the angle sensor and measure the voltage between pins 3 (GND) and 2 (+). If the voltage is outside of the acceptable range, power to the CAN line may be the issue. Check the entire CAN Bus system to ensure proper wiring and connections.

WGC Sensor

WGX Sensor

Basic

Troubleshooting

Block Diagram

Angle Sensor Mounted

on Boom

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

The signal runs from the angle sensor to the CAN Bus converter board or CAN Bus junction block board, both located in the cable reel. From there, it travels as digital information on the CAN Bus to the central processing unit.

Measure the voltage between pins 3 (GND) and 2 (+) while the angle sensor is still connected to the CAN Bus Converter or Junction Board. If the voltage is not within the acceptable range, unplug the sensor and re-measure. If unplugging the sensor resolved the voltage issue, replace the sensor. If the voltage is still outside of the acceptable range, unplug the power source to the CAN Bus Converter or Junction Board and re-measure. If unplugging the board resolved the voltage issue, replace the board. If the voltage is still outside of the acceptable range, power to the CAN line may be the issue. Check the entire CAN Bus system to ensure proper wiring and connections.

The CAN Bus Converter Board acts as a junction for the angle sensor, and converts the length and A2B signals to CAN. The angle sensor will be connected to X3.

The CAN Bus Junction Board is a passive device that acts as a junction for CAN sensors.

Block Diagram

Angle Sensor inside

Cable Reel

CAN Bus Converter

Board

CAN Bus Junction

Board

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.2.5.2 Boom Angle Sensing Error – Flow Chart

Use the following flow chart to troubleshoot errors with boom angle sensing for both WGX and WGC angle sensors.

Flow Chart

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.2.6 Boom Length Sensing

The system measures the length of the main boom of the machine with a length sensor. The length sensor is contained within the cable reel.

3.2.6.1 Boom Length Sensing Overview

Start by verifying the actual length to the display. Boom length is the distance from the heel pin to the center of the front sheave wheel. The boom length is displayed on the working screen of the console. The CAN Bus is digital and as such will either transmit the signal correctly or not at all. If the length measurement does not match the displayed length, start troubleshooting by checking the length cable tension. If tension is lacking, check the cable reel to ensure it has the proper pretension. This varies upon the type of cable reel used.

The voltage supplied to either length sensor will be through the CAN Bus Converter Board (length potentiometers) or a CAN Junction Board (rotary encoders).

Basic

Troubleshooting

Block Diagram

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.2.6.2 Rotary Encoder Troubleshooting

The rotary encoder is driven by a belt drive from the drum shaft, and thus does not contain a gear set within the cable reel housing. The sensor outputs a CAN signal directly and plugs into a CAN Bus Junction Board. The ideal voltage supplied to the rotary encoder should be between 11.0 and 26.0V.

Measure the voltage between pins 3 (GND) and 2 (+) while the rotary encoder is still connected to the CAN Bus Junction Board. If the voltage is not within the acceptable range, unplug the sensor and remeasure. If unplugging the sensor resolved the voltage issue, replace the sensor. If the voltage is still outside of the acceptable range, unplug the power source to the CAN Bus Junction Board and remeasure. If unplugging the board resolved the voltage issue, replace the board. If the voltage is still outside of the acceptable range, power to the CAN line may be the issue. Check the entire CAN Bus system to ensure proper wiring and connections.

The CAN Bus Junction Board is a passive device that acts as a junction for CAN sensors.

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.2.6.3 Length Potentiometer Troubleshooting

The length sensor is a potentiometer that is driven by a gear drive from the cable drum. As the length changes, the cable drum will turn and with it, the potentiometer’s axle.

The CAN Bus Converter Board the length and A2B signals to CAN, and acts as a junction to the angle sensor. The length sensor will be connected to X20.

Fully retract the boom and turn the shaft of the length potentiometer opposite of the cable payoff with a small screwdriver until it comes to a soft stop. That should bring the sensor voltage to 0V (+/- 0.1Volt) between Pin 3 (-) and Pin 2 of connector X20.

NOTE

After this step is done, the length sensor needs to be calibrated.

Go back to your indication screen and compare length indicated and actual length again. If zeroing the length potentiometer and recalibrating did not resolve the issue (indicated length varies more than 0.3 feet from actual length), continue.

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

Verify that the sensor is being supplied with about 1.6V by measuring between Pin 3 (-) and Pin 1 (+) of terminal X20. If the voltage is outside of a range of 1.4V to 1.8V, the converter board may be defective. Unplug the length sensor and measure again. If the voltage is still out of the correct range, exchange the converter board. If unplugging the length sensor made the voltage return into the acceptable range, exchange the length sensor. If the voltage is correct, continue.

The length sensor returns a voltage between 0V at 0 turns of the length pot (= fully retracted) and 1.64V at 10 turns. How many turns you get at full extension depends on the gear ratio, the boom length, the length cable used, and the spooling pattern. The following table shows the expected output voltage (measured between X20-3 and X20-2 Signal) for each complete turn of the length potentiometer. Note that this does not synchronize to the number of turns of the cable reel.

Length Sensor Signal on Pin 3

Turns

Voltage X20-3 to

X20-2

0

0.00 1 0.16 2 0.33 3 0.49 4 0.66 5 0.82 6 0.98 7 1.15 8 1.31 9 1.47

10

1.64

Table 4 - 1

Note: Actual voltages will vary slightly.

Go back to your indication screen and compare length indicated and actual again. If the indicated length varies significantly from your actual length (more than 0.3 feet), the length sensor is defective and should be exchanged.

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.2.6.4 Cable Reel Length Cable Replacement Procedure

Replace the length cable using the following procedure:

1. Cut old cable at cable drum.

2. Disconnect damaged length cable from junction box at the boom nose.

3. Remove cable reel from mounting brackets.

4. Remove damaged length cable, which is connected to the slip rings in the cable reel, from slip ring terminal.

5. On the backside of the cable reel, open the strain relief attached to the axle in the center of the drum. Pull existing length cable out of the cable reel.

6. Pull new length cable through the strain relief and push it through the axle of the reeling drum. Tighten new strain relief to ensure sealing.

7. Reconnect the length cable to the slip ring.

8. Loosely spool cable onto reel prior to mounting by reeling drum counter-clockwise.

9. Remount cable reel to the boom.

10. Unwind cable and re-spool neatly using cable reel spring tension to keep the cable taught. NOTE: A well-wrapped first layer aids in cable spooling during operation!

11. Set pre-load on cable reel by turning the drum in the direction of spring tension

a. 154 Reel: 3 to 5 turns b. 509 Reel: 3 to 5 turns c. 521 Reel: 5 to 8 turns

12. Run the new length cable through the cable guides and wrap the length cable around the boom tip anchoring and secure. If applicable, leave enough length cable to connect into the boom tip junction box.

13. If the system has a rotary encoder, skip to Step 15.

14. Reset the length potentiometer. The screw is located in center of white gear. With the boom fully retracted, turn the potentiometer counterclockwise carefully until it stops. Finally turn the potentiometer clockwise ¼ turn. Recheck the length display.

15. Follow the recalibrate length sensor.

Procedure for Length

Cable replacement

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.2.6.5 Boom Length Sensor Error – Flow Chart

Use the following flow chart to troubleshoot errors with length sensing.

Flow Chart

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.2.7 Pressure Sensing

The System measures the pressure of the boom lift cylinder for both rod and piston side. Both sensors communicate on the CAN Bus.

3.2.7.1 Pressure Sensing Overview

The signal runs from the pressure sensor travels as digital information on the CAN Bus to the central processing unit. Note that the load displayed on the LMI is not a direct measurement when using pressure transducers; rather, it is a calculated value. Ensure that the hydraulic system is functioning as intended and that sensor values, mainly length and angle, are functioning correctly prior to troubleshooting the pressure transducers.

3.2.7.2 Pressure Sensing Error – Flow Chart

Use the following flow chart to troubleshoot errors with pressure sensing.

Block Diagram

Flow Chart

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.2.8 Load Sensing

Please note that when using pressure transducers the load displayed by the RCL is not a direct measurement, but a calculated value that is based on many factors. Factors included that are outside of the measured values include:

 Operator settings such as:

Operating mode/configuration Parts of Line/Reeving Outrigger position

 Rigging parts such as:

Hook block weight Sling weights, etc. Tip height (length of load line used) Boom weights

 Boom attachments such as:

Stowed jibs Telescopic jib, etc.

Before checking the system for a load-reading problem, make sure all of the above has been ruled out. When you still feel the system is reading a sensor wrong and thus displaying an incorrect load, use the following:

Use the previous sections and the individual sensor signal displayed on the screen to double-check the following:

 boom length reading  angle transducer reading  pressure transducer readings

If all are correct, use the zero setting and calibration screens to calibrate angle, length, slew, and tilt. If you still have a problem, replace pressure transducer(s).

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.2.8.1.1 Anti-Two Block Switch (A2B)

The system measures the load block and its relationship to the head of the boom. The A2B switch is located at the nose of the boom.

3.2.9 A2B Switch Overview

The signal runs from the A2B as a CAN Bus input of the central unit.

NOTE

Some systems have two (2) A2B switches wired in series.

Block Diagram

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.2.9.1 A2B Problem – Flow Chart

Use the following flow chart to troubleshoot errors with A2B switch input.

Flow Chart

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.2.10 Slew Sensing Overview

The system measures the slewing (rotational position) of the crane’s boom and turret with a rotary encoder. The slewing sensor is contained within the slip ring assembly.

3.2.10.1 Slew Sensing Overview

The slew encoder is driven by the slip ring axle. The slew angle is displayed on the CAN Sensor Screen.

3.2.10.2 Slew (Rotation Angle) Sensing Error – Flow Chart

Use the following flow chart to troubleshoot errors with slew sensing.

Block Diagram

Flow Chart

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.2.11 Tilt Sensing

The system measure the tilt (level) of the crane.

3.2.11.1 Tilt XY Sensing Overview

The system measures the tilt (level) of the crane.

The signal runs from the tilt sensors as digital information on the CAN Bus to the central unit. The CAN Bus is digital and as such will either transmit the signal correctly or not at all.

Start by verifying the actual tilt angle to the display tilt angle at several positions. The raw value of the sensor can be monitored and should be checked against a digital level outside of the system mounted on a machined flat surface parallel to the ground. If the raw value varies from the actual value, replace the tilt sensor. Refer to sensor documentation for expected accuracy values. The voltage supplied to either sensor should ideally be between 11.0 and 26.0V. The CAN Bus cable will supply the sensor with power.

Block Diagram

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.2.11.2 Tilt XY Sensing Error – Flow Chart

Use the following flow chart to troubleshoot errors with Tilt Sensing.

Flow Chart

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.2.12 No Console Display

If the console never displays an image, check if power is being supplied to the console. Measure the voltage between Pin 1 (+) and Pin 3 (GND). If power is being supplied, the console must be replaced. If power is not being supplied, trace the wiring to determine why.

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3.2.13 CAN Bus Communications

CAN Bus - a serial bus protocol to connect individual systems and sensors as an alternative to conven-

tional multi-wire cables. It allows crane components to communicate on a single bus: a dual-wire networked data bus with speed up to 1Mbps.

The use of a CAN Bus design allows for all nodes (sensor, controller and console) signals to be networked over a common pair of cables. The signals generated by all sensors are slave signals sent with a digital identifier over common cables. The data transmitted is used by the controller (master). The data can be interpreted, and information and controls sent from the controller to provide crane safety functions. Each node has a unique identifier. This allows for a common pair of shielded wires (the bus) to carry all signals.

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

The CAN Bus requires that 120 Ohm resistors be at each end of the CAN BUS. The resistors in parallel yield 60 Ohms of resistance between the CAN High and CAN Low cables.

The signals are generated by nodes on the CAN BUS. The nodes generate and consume data over the CAN Bus. The CAN High and CAN Low signals are equal and opposite of each other in amplitude and have the same duration (refer to image above for visual).

Adequate voltage supply is required for all nodes on a CAN Bus. A common source of issues is Voltage drop due to added resistance from a corroded connection. As resistance increases, a corresponding voltage drop occurs corrupting the signal generated. The CAN signal will begin to lose the top of the high signal and no longer mirror the reflection (parity) of the CAN low signal.

Troubleshooting

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

CAN Power can be verified by testing the CAN connectors per this layout:

Connector M12, 5 contacts Pin Layout (CiA DR-303-1 7.2) (Solid for Male Pins) (Hollow for Female Sockets)

Pin 1 Shield Pin 2 + Ub Pin 3 Ground Pin 4 CAN High Pin 5 CAN Low

Male Female

(Pins) (Sockets)

Measure between pin 3 and pin 2 to measure the machine voltage. If you see voltage, check all pins for continuity.

X1 Pin

CAN

1

CAN_SHLD

2

CAN +UB

3

CAN GND

4

CAN_H

5

CAN_L

Table 4-2

Commissioning

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

4 Commissioning

4.1 Adding Wireless Sensors

If the system is equipped with wireless sensors the sensor must be added via the I/O Box Information Screen

    

MAIN

WORKING

SCREEN

OP-MODE

CONFIRM

INFORMATION

SELECTION

EXTENDED

INFORMATION

DIO

INFO

AI

WIRELESS

INFO

1. Press the CAN SET

button to add

wireless sensor

Instructions

Commissioning

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

2. Enter the unique ID of the sensor

NOTE: Unique ID is found on battery terminal

3. Press the SET when ID is entered correctly

4. Sensor is successfully added

Commissioning

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

4.2 Sensor Calibration

This section will explain how to calibrate the various sensors used in the qSCALE i2 System. When the system is first turned on system may prompt the user to calibrate sensors.

Press the SET button to continue to the configure operation mode screen. The Configure Operation Mode Screen will show “Unready System! No Operation!” until all required sensors are calibrated.

IMPORTANT

The RCL is an operating aid that warns the crane operator of imminent overloading or of the approach of the hook block to the boom head in order to avoid possible property damage or injury to personnel.

The device is not, nor is it intended to be, a substitute for good operator judgment and/or experience. It does not remove the need for utilizing only recognized safe procedures during crane operations.

Commissioning

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

CAUTION

The crane operator continues to bear ultimate responsibility for safe operation of the crane. The operator must ensure that he fully understands and follows the displayed notes and instructions in their entirety.

WARNING

The RCL is not able to provide aid to the crane operator unless it has been properly adjusted and the correct load capacity chart and the correct operating code have been entered for the respective rigging configuration. The correctness of the RCL settings must be guaranteed before beginning crane work in order to avoid damage to property and severe or even fatal injuries to personnel.

WARNING

This system can be equipped with an external key-operated switch located in the crane operator's location. This key-operated switch overrides control lever function switch-off by the RCL or by the hoist limit switch system. This switch may only be used during emergency situations, and even then, only by authorized personnel. Failure to observe these instructions could result in damage to property and severe or even fatal injuries to personnel.

WARNING

The RCL cannot perform correctly unless it has been properly adjusted. The prerequisite for this is making conscientious and correct entries during the set-up procedure in accordance with the actual configuration of the crane. The correctness of the RCL settings must be ensured before beginning crane work in order to avoid damage to property and severe or even fatal injuries to personnel.

NOTE

The calibration menu functions are password protected by an RCL or System password.

Commissioning

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

NOTE

CAN Pressure Transducers do not need to be calibrated!

Commissioning

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

4.2.1 Sensor Calibration Selection

Calibration for sensors is selected under the settings menu. To calibrate sensors a RCL a system

password is required. See Section 6.1 for password entry. Information Selection Menu allows the user to view crane, sensor, and software version information and

is the starting point for diagnostic information.

  

MAIN

WORKING

SCREEN

OP-MODE

CONFIRM

SETUP

SENSOR

CALIBRATION

Do not calibrate!

CAN Pressure Transducers do not need to be calibrated.

Angle Sensor Calibration (See Section 3.1.2.2.3)

Length Sensor Calibration (See Section 3.1.2.2.4)

Slew Sensor Calibration (See Section 4.2.4)

Tilt Sensor Calibration (See Section 4.2.5)

Function Keys

Commissioning

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

4.2.2 Boom Length Calibration

This section describes how to calibrate the boom length sensor.

   

MAIN

WORKING

SCREEN

OP-MODE

CONFIRM

SETUP

SENSOR

CALIBRATION

BOOM

LENGTH

IMPORTANT

The crane must be on a level surface and outriggers properly positioned to calibrate this sensor. The boom must also be at an angle where it can fully extend and remain within allowable load chart values.

5. Fully retract the boom.

6. Press the SET button to confirm this is completed.

7. The OK on the screen should now be green.

8. Press the SET button to confirm this is completed.

Instructions

Commissioning

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

9. Fully extend the boom (check the load chart of the machine to find a safe configuration for fully extending the boom).

10. Press the SET button to confirm this is completed.

11. The OK on the screen should now be green.

12. Press the SET button to confirm this is completed.

13. Length Sensor Calibration is complete.

Commissioning

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

4.2.3 Boom Angle Calibration

This section describes how to calibrate the boom angle sensor.

   

MAIN

WORKING

SCREEN

OP-MODE

CONFIRM

SETUP

SENSOR

CALIBRATION

BOOM

ANGLE

IMPORTANT

The crane must be on a level surface and outriggers properly positioned to calibrate this sensor.

1. Fully retract the boom

2. Press the SET button to confirm this is completed.

3. Lower the boom to a near zero degree value.

4. Press the SET button to confirm this is completed.

Instructions

Commissioning

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

5. Use a digital inclinometer to measure the actual boom angle.

6. Press the SET button to confirm this is completed.

7. Enter the measured angle from Step 5. a. Rotate the rotary encoder clockwise to in-

crease the digit (negative and decimal points available for selection)

b. Rotate the rotary encoder counter clock-

wise to decrease the selected digit (negative and decimal points available for selection

c. Press the rotary encoder to advance to the

next digit

8. Press the SET button to confirm this is completed.

9. Raise the boom to a higher angle (closer to maximum angle is better).

10. Press the SET button to confirm this is completed.

Commissioning

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

11. Use a digital inclinometer to measure the actual boom angle.

12. Press the SET button to confirm this is completed.

13. Enter the measured angle from Step 5. a. Rotate the rotary encoder clockwise to in-

crease the digit (negative and decimal points available for selection)

b. Rotate the rotary encoder counter clock-

wise to decrease the selected digit (negative and decimal points available for selection

c. Press the rotary encoder to advance to the

next digit

14. Press the SET button to confirm this is completed.

Commissioning

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

4.2.4 Slew Sensor Calibration

This section describes how to calibrate the slew angle sensor.

   

MAIN

WORKING

SCREEN

OP-MODE

CONFIRM

SETUP

SENSOR

CALIBRATION

SLEW

ANGLE

IMPORTANT

The crane must be on a level surface and outriggers properly positioned to calibrate this sensor.

1. Move the boom to 0° slew

2. Press the SET button to confirm this is completed.

3. It must be confirmed a second time that the boom is moved to the front of the machine.

4. Press the SET button to confirm this is completed.

Instructions

Commissioning

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

5. Slew the boom clockwise at least 5° (maximum 80°)

6. Press the SET button to confirm this is completed.

7. It must be confirmed a second time that the boom is moved to the front of the machine.

8. Press the SET button to confirm this is completed.

Commissioning

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

4.2.5 Tilt Sensor Calibration

This section describes how to calibrate the tilt angle sensor.

   

MAIN

WORKING

SCREEN

OP-MODE

CONFIRM

SETUP

SENSOR

CALIBRATION

TILT ANGLE

IMPORTANT

The crane must be on a level surface and outriggers properly positioned to calibrate this sensor.

9. Level the machine

10. Move the boom to the front of the machine

11. Press the SET button to confirm this is completed.

12. It must be confirmed a second time that the boom is moved to the front of the machine.

13. Press the SET button to confirm this is completed.

Instructions

Commissioning

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

14. Slew the boom 90° (making the machine horizontal)

15. Press the SET button to confirm this is completed.

16. It must be confirmed a second time that the machine is horizontal.

17. Press the SET button to confirm this is completed.

18. Confirm that the machine is level in the X and Y directions.

19. Press the SET button to confirm this is completed.

20. Tilt the machine 3° to the rear by retracting the rear outriggers and/or extending the front outriggers.

21. Press the SET button to confirm this is completed.

22. It must be confirmed a second time that the machine is tilted to the rear.

23. Press the SET button to confirm this is completed.

Commissioning

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

24. Tilt the machine to the right by retracting the right outriggers and/or extending the left outriggers.

25. Press the SET button to confirm this is completed.

26. It must be confirmed a second time that the machine is tilted to the right.

27. Press the SET button to confirm this is completed.

28. Finish the calibration by pressing the SET

button.

Commissioning

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

4.2.6 Analog Outrigger Calibration

This section is only for models with Analog Outrigger Length Sensors. Unlike the length and angles sensors, calibration for outriggers is done through the Analog Input Screen.

   

MAIN

WORKING

SCREEN

OP-MODE

CONFIRM

INFORMATION

SELECTION

SENSOR

INFORMATION

ANALOG

INPUTS

1. Fully retract the outriggers

2. Press the function button to set the scale start.

Commissioning

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

3. Fully extend the outriggers

4. Retract the outriggers ~1”

5. Press the function button to set the scale end.

6. Fully extend the outriggers for operation.

NOTE

This has to be performed for all analog outriggers, if equipped

Maintenance and Repair

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

5 Maintenance and Repair

5.1 Maintenance

The qSCALE i2 operating console contains no wearing parts and therefore cannot be opened. If malfunctions are noticed or differences between actual and displayed measured values, switch the device off and have it checked and, if necessary, repaired immediately by an authorized Hirschmann service partner.

5.2 Cleaning

Clean the surface and the front screen of the device occasionally with a damp cloth and a mild detergent. Never use abrasive or aggressive detergents as these may damage the device.

IMPORTANT

Device may be damaged by the use of high-pressure washer. The device must not be treated with high-pressure cleaner or similarly aggressive methods un-

der any circumstances!

Maintenance and Repair

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

5.3 qSCALE i2 Console Software Upload

This section will instruct how to upload software into a qSCALE i2 Console.

NOTE

Item needed: 2 GB or less USB flash drive.

1. Ensure the qSCALE i2 system is turned off (crane ignition key turned to the “OFF” position)

2. Insert the USB flash drive with the software loaded into the USB port on the qSCALE i2 console (the USB port is located behind the rubber flap to the left and below the selection knob.

3. Press and hold the top two function keys on the left side and turn the system ON (crane ignition key turned to “on” or ACCY” position). Continue to hold for an additional 10 seconds to ensure system recognizes the selection.

Instructions

USB Port

Press and hold

top two function

keys during

power up

Maintenance and Repair

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

4. The system will now begin the uploading process. The screen will begin to display various messages as the software loads. This process may take several minutes.

5. Once step 4 has been completed, the console will display the crane model and serial number and then the home screen. The qSCALE i2 system may now be powered down (crane ignition key turned to the “OFF” position).

6. The USB flash drive can now safely be removed. Replace the flap.

7. The software has now been uploaded and the system is ready for use.

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

6 Appendix

6.1 Password Entry

The password entry screen will appear when any menu attempted to be entered is password protected and the system is not already unlocked.

There are two passwords:

Setup Password

Administrator Password

NOTE

Safety-relevant settings can only be carried out by authorized personnel after inputting a password (Service Code).

This prevents inadvertent changes being made to the settings.

Password entry is done by the following instructions:

 When entering the screen, the first of the four digits will be highlighted in “green”  Turn the rotary knob to change the highlighted digit to the desired number  Once the green digit has changed to the correct number press the rotary knob to continue to

the second digit

 Continue this process until all four digits have been entered

 Press the SET key to enter the password. The previous menu will be displayed if the

password is entered incorrectly

 Press the ESCAPE key to abort entry and return to the previous menu

Instructions

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

6.2 Error Code Tables

This section lists error codes reported by the qSCALE system along with their possible cause and solution.

The first one or two digits of an error code can determine what type of error is occurring

00xx

General Error

Other

Section 6.2.1

2xxx

Module Error

3xxx

Module Error

1Fxx

System

01xx

Limiter Error

Global Cut

Section 6.2.2

02xx

Single Cut

03xx

Error

04xx

Warning

05xx

Pre-Warning

0Axx

Kinematic Error

Kinematic

Section 6.2.3

11xx

CAN Error

Cable Break / Lower Limit

Section 6.2.4

12xx

Short-Circuit to Ground

13xx

Short-Circuit / Upper Limit

14xx

Module Error

15xx

Output Deactivated

16xx

Sensor Supply Voltage Error

17xx

Data Error / CAN Error

18xx

Timeout / CAN Timeout

19xx

Safety Error

1Axx

Parameter Error

1Bxx

Unspecified Error

1Cxx

Missing Adjustment

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

6.2.1 General Errors – 00xx, 1Fxx, 2xxx, & 3xxx

Error Code

Description

Cause

Notice/Solution

0001

System started

Normal system start

Event logging message. Not an error

0002

System restarted

Normal system start instigated by Configuration Tool

Event logging message. Not an error

0011

Output system version

Unknown outcome / For information

Debugging log message. Not an error

0021

Output machine information

Unknown outcome / For information

Debugging log message. Not an error 0070

Cyclic Logger Update

Not Available

0071

Overload Logger Update

Not Available

0072

Invalid operating mode Logger update

Not Available

Not Available 0073

Cyclic Logger Update

Not Available

0081

Date set by user

Not Available

0082

Time set by user

Not Available

0090

Operating mode changed

Not Available

00AA

Output debug information

Unknown outcome / For information

Debugging log message. Not an error

00FC

Controller Not Initialized

The system is waiting for the controller to finish initializing

The error will clear when the system finishes the initialization process

00FD

System Sleep Mode

Unknown outcome / For information

Event logging message. Not an error

00FE

System restarted after deleting the application

Unknown outcome / For information

Event logging message. Not an error 00FF

System stopped

Normal system stop

Event logging message. Not an error

1F00

System Error

Fatal error or failure to initialize the system

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

1F01

Timeout

Console (HMI) communications failure

Check the bus cabling or connector. Try turning the Ignition off and on again. Consult Customer Service if the error occurs again

1F02

Timeout

Kinematics communications failure

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

1F03

Timeout

Limiter communications failure

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

1F04

Timeout

Datalogger communications failure

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

1F05

Timeout

Communications failure with external system

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

Error Code

Description

Cause

Notice/Solution

1F06

Timeout

Communications failure with external system

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

1F07

Timeout

Communications failure with external system

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

1F08

Timeout

Communications failure with external system

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

1F10

Computer operation error

Internal error in the Application program

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

1F11

Computer operation error

Internal error in the Application program

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

1F12

Computer operation error

Internal error in the Application program

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

1F13

Computer operation error

Internal error in the Application program

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

1F14

Computer operation error

Internal error in the Application program

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

1F15

Computer operation error

Internal error in the Application program

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

1F16

Computer operation error

Internal error in the Application program

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

1F17

Wrong data

The machine's data programming does not fit the application

The system’s data is incorrectly displayed. Consult Customer Service if the error occurs again

1F18

Serial Number wrong or not set

Serial Number is not set or is invalid

Set Serial Number to valid entry

1F1F

Outputs deactivated

All enabled outputs are deactivated

Information: Subsequent errors resulting from another system error

1F2F

Outputs deactivated

All outputs are deactivated

Information: Subsequent errors resulting from another system error

1F30

Redundancy error

Disparity between feedback contact and redundancy monitor

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

1F31

Redundancy error

Error in redundancy system 1

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

1F32

Redundancy error

Error in redundancy system 2

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

Error Code

Description

Cause

Notice/Solution

1F3F

Version Error

The versions of the load charts / data programming are incompatible with the application

Call Customer Service to have the unit or software replaced

1F40

Power supply

System supply voltage is too Low

Check the battery voltage and the power supply wiring

1F41

Battery voltage

Buffered battery voltage is too Low

Call Customer Service to have the unit replaced

1F42

Warning temperature

Power supply temperature is too High

Check the system's installation. Try turning the Ignition off and on again. Consult Customer Service if the error occurs again

1F43

Warning temperature

CPU temperature is too High

Check the system's installation. Try turning the Ignition off and on again. Consult Customer Service if the error occurs again

1F44

CAN bus network error

CAN bus failure

Check the CAN cabling and supply voltage. Try turning the Ignition off and on again. Consult Customer Service if the error occurs again

1F4F

Version Error

The versions of the parameter data and the application are incompatible

Call Customer Service to have the unit or software replaced

1FFF

Fatal safety error

Unrecoverable RAM or FLASH memory failure - the system is unsafe

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

2000

Module Error

Command line error

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

2001

Module Error

Project - load failure

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

2002

Module Error

Machine model - load failure

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

2003

Module Error

Operating Mode - load failure

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

2004

Module Error

Interface initialization failure

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

2005

Module Error

Data read/write failure

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

2010

Module Error

Operating mode selection error

Select a valid Operating Mode

2011

Module Error

Machine model selection error

Select a valid Operating Mode

2014

Module Error

Machine model selection error

Select a valid Operating Mode

2015

Module Error

Operating mode selection error

Select a valid Operating Mode

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

Error Code

Description

Cause

Notice/Solution

2A10

Module Error

Internal module error (Null)

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

2A11

Module Error

Internal module error (Zero ref.)

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

2A12

Module Error

Internal module error (Ref. type)

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

2EE5

Module Error

Unrecoverable RAM or FLASH memory failure - the system is unsafe

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

3001

Module Error

Data read/write failure

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

3002

Module Error

Operating mode selection error - mode is ignored

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

3003

Module Error

Operating mode selection error

Select a valid Operating Mode

3004

Module Error

No valid Rated Load found

Select a valid Operating Mode and operate within a valid Working Range (load chart)

3005

Module Error

Operating mode selection error - mode is void

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

3006

Module Error

Unrecoverable RAM or FLASH memory failure - the system is unsafe

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

3007

Machine outside of Working Range

No load tables available because the machine is outside the working limits

Return to the permitted Working Range (load chart)

5001

Boom Length Calculation Error

The Length Measurement is invalid

Check cable-reel mounting

Table 8 - 1

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

6.2.2 Limit Error Codes – 01xx, 02xx, 03xx, 04xx, & 05xx

The first two (2) digits of a limit error code signify the function of a given error.

01xx Global Cut 02xx Single Cut 03xx Error 04xx Warning 05xx Pre-Warning

Error Code

Description

Cause

Notice/Solutions

0100

Global Cut

Min radius limit underrun

Booming up inside the load chart's inner radius limit

Boom down to a valid load-chart radius and angle

0200

Single Cut

0300

Error

0400

Warning

0500

Pre-Warning

0101

Global Cut

Max radius limit exceeded

Booming down outside the load chart's outer radius limit

Boom up to a valid load-chart radius and angle

0201

Single Cut

0301

Error

0401

Warning

0501

Pre-Warning

0102

Global Cut

Main boom angle too low

Booming down below the load chart's lower angle limit

Boom up to a valid load-chart radius and angle

0202

Single Cut

0302

Error

0402

Warning

0502

Pre-Warning

0103

Global Cut

Main boom angle too high

Booming up beyond the load chart's upper angle limit

Boom down to a valid load-chart radius and angle

0203

Single Cut

0303

Error

0403

Warning

0503

Pre-Warning

0104

Global Cut

Jib angle limit underrun

Booming down below the load chart's lower angle limit

Move the jib up to a load chart permissible radius or angle

0204

Single Cut

0304

Error

0404

Warning

0504

Pre-Warning

0105

Global Cut

Jib angle limit exceeded

Booming up beyond the load chart's upper angle limit

Move the jib down to a load chart permissible radius or angle

0205

Single Cut

0305

Error

0405

Warning

0505

Pre-Warning

0106

Global Cut

Jib angle limit underrun

Booming down below the load chart's lower angle limit

Move the jib up to a load chart permissible radius or angle

0206

Single Cut

0306

Error

0406

Warning

0506

Pre-Warning

0107

Global Cut

Jib angle limit exceeded

Booming up beyond the load chart's upper angle limit

Move the jib down to a load chart permissible radius or angle

0207

Single Cut

0307

Error

0407

Warning

0507

Pre-Warning

010A

Global Cut

Slew angle left to large

Slewing outside the Working Range

Return to the permitted Working Range (load chart)

020A

Single Cut

030A

Error

040A

Warning

050A

Pre-Warning

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

Error Code

Description

Cause

Notice/Solutions

010B

Global Cut

Slew angle right to large

Slewing outside the Working Range

Return to the permitted Working Range (load chart)

020B

Single Cut

030B

Error

040B

Warning

050B

Pre-Warning

010C

Global Cut

Min length limit underrun

Telescoping below the Working Range

Telescope into the permitted Working Range (load chart)

020C

Single Cut

030C

Error

040C

Warning

050C

Pre-Warning

010D

Global Cut

Max length limit exceeded

Telescoping beyond the Working Range

Telescope into the permitted Working Range (load chart)

020D

Single Cut

030D

Error

040D

Warning

050D

Pre-Warning

010E

Global Cut

Min height limit underrun

Descending below the Working Range

Move the boom into the permitted Working Range (load chart)

020E

Single Cut

030E

Error

040E

Warning

050E

Pre-Warning

010F

Global Cut

Max height limit exceeded

Elevating above the Working Range

Move the boom into the permitted Working Range (load chart)

020F

Single Cut

030F

Error

040F

Warning

050F

Pre-Warning

0110

Global Cut

Min wind speed limit underrun

Exceptionally Low Wind Speed

Operation is restricted to permitted conditions (load chart)

0210

Single Cut

0310

Error

0410

Warning

0510

Pre-Warning

0111

Global Cut

Max wind speed limit exceeded

Excessively High Wind Speed

Operation is restricted to permitted conditions (load chart)

0211

Single Cut

0311

Error

0411

Warning

0511

Pre-Warning

0112

Global Cut

Min temperature limit underrun

Excessively Low ambient Temperature

Operation is restricted to permitted conditions (load chart)

0212

Single Cut

0312

Error

0412

Warning

0512

Pre-Warning

0113

Global Cut

Max temperature limit exceeded

Excessively High ambient Temperature

Operation is restricted to permitted conditions (load chart)

0213

Single Cut

0313

Error

0413

Warning

0513

Pre-Warning

0120

Global Cut

Min radius limit underrun

Boom up within the radius inner limit (Load-chart / 'Grey Zone' pre-warning)

Boom down to a valid load-chart radius and angle

0220

Single Cut

0320

Error

0420

Warning

0520

Pre-Warning

0121

Global Cut

Max radius limit exceeded

Boom down outside the radius outer limit (Loadchart / 'Grey Zone' prewarning)

Boom up to a valid load-chart radius and angle

0221

Single Cut

0321

Error

0421

Warning

0521

Pre-Warning

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

Error Code

Description

Cause

Notice/Solutions

0122

Global Cut

Main boom angle too low

Boom down within the radius inner limit (Loadchart / 'Grey Zone' prewarning)

Boom up to a valid load-chart radius and angle

0222

Single Cut

0322

Error

0422

Warning

0522

Pre-Warning

0123

Global Cut

Main boom angle too high

Boom up beyond the radius outer limit (Loadchart / 'Grey Zone' prewarning)

Boom down to a valid load-chart radius and angle

0223

Single Cut

0323

Error

0423

Warning

0523

Pre-Warning

0124

Global Cut

Jib angle limit underrun

Boom down within the radius inner limit (Loadchart / 'Grey Zone' prewarning)

Move the jib up to a load chart permissible radius or angle

0224

Single Cut

0324

Error

0424

Warning

0524

Pre-Warning

0125

Global Cut

Jib angle limit exceeded

Boom up beyond the radius outer limit (Loadchart / 'Grey Zone' prewarning)

Move the jib down to a load chart permissible radius or angle

0225

Single Cut

0325

Error

0425

Warning

0525

Pre-Warning

0126

Global Cut

Jib angle limit underrun

Boom down within the radius inner limit (Loadchart / 'Grey Zone' prewarning)

Move the jib up to a load chart permissible radius or angle

0226

Single Cut

0326

Error

0426

Warning

0526

Pre-Warning

0127

Global Cut

Jib angle limit exceeded

Boom up beyond the radius outer limit (Loadchart / 'Grey Zone' prewarning)

Move the jib down to a load chart permissible radius or angle

0227

Single Cut

0327

Error

0427

Warning

0527

Pre-Warning

012A

Global Cut

Slew angle left to large

Slewing outside the Working Range (Pre-warning / 'Grey Zone')

Return to the permitted Working Range (load chart)

022A

Single Cut

032A

Error

042A

Warning

052A

Pre-Warning

012B

Global Cut

Slew angle right to large

Slewing outside the Working Range (Pre-warning / 'Grey Zone')

Return to the permitted Working Range (load chart)

022B

Single Cut

032B

Error

042B

Warning

052B

Pre-Warning

012C

Global Cut

Min length limit underrun

Retracting within the innermost Working Range limit (Pre-warning / 'Grey Zone')

Telescope into the permitted Working Range (load chart)

022C

Single Cut

032C

Error

042C

Warning

052C

Pre-Warning

012D

Global Cut

Max length limit exceeded

Extending outside the Working Range (Prewarning / 'Grey Zone')

Telescope into the permitted Working Range (load chart)

022D

Single Cut

032D

Error

042D

Warning

052D

Pre-Warning

012E

Global Cut

Min height limit underrun

Descending below the Working Range (Prewarning / 'Grey Zone')

Move the boom into the permitted Working Range (load chart)

022E

Single Cut

032E

Error

042E

Warning

052E

Pre-Warning

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

Error Code

Description

Cause

Notice/Solutions

012F

Global Cut

Max height limit exceeded

Elevating above the Working Range (Pre-warning / 'Grey Zone')

Move the boom into the permitted Working Range (load chart)

022F

Single Cut

032F

Error

042F

Warning

052F

Pre-Warning

0130

Global Cut

Min wind speed limit underrun

Excessively Low Wind Speed (Pre-warning / 'Grey Zone')

Operation is restricted to permitted conditions (load chart)

0230

Single Cut

0330

Error

0430

Warning

0530

Pre-Warning

0131

Global Cut

Max wind speed limit exceeded

Excessively High Wind Speed (Pre-warning / 'Grey Zone')

Operation is restricted to permitted conditions (load chart)

0231

Single Cut

0331

Error

0431

Warning

0531

Pre-Warning

0132

Global Cut

Min temperature limit underrun

Excessively Low ambient Temperature (Pre-warning / 'Grey Zone')

Operation is restricted to permitted conditions (load chart)

0232

Single Cut

0332

Error

0432

Warning

0532

Pre-Warning

0133

Global Cut

Max temperature limit exceeded

Excessively High ambient Temperature (Pre-warning / 'Grey Zone')

Operation is restricted to permitted conditions (load chart)

0233

Single Cut

0333

Error

0433

Warning

0533

Pre-Warning

0140

Global Cut

Min radius limit underrun

Booming up beyond the inner radius limit (user preset- HMI or external control)

Move the Jib down to a valid radius and angle

0240

Single Cut

0340

Error

0440

Warning

0540

Pre-Warning

0141

Global Cut

Max radius limit exceeded

Booming down outside the upper radius limit (user preset - HMI or external control)

Boom up to a valid radius and angle 0241

Single Cut

0341

Error

0441

Warning

0541

Pre-Warning

0142

Global Cut

Main boom angle too low

Booming down below the lower angle limit (user preset- HMI or external control)

Boom up to a valid radius and angle 0242

Single Cut

0342

Error

0442

Warning

0542

Pre-Warning

0143

Global Cut

Main boom angle too high

Booming up beyond the upper angle limit (user preset- HMI or external control)

Move the Jib down to a valid radius and angle

0243

Single Cut

0343

Error

0443

Warning

0543

Pre-Warning

0144

Global Cut

Jib angle limit underrun

Booming down below the lower angle limit (user preset- HMI or external control)

Move the jib up to a valid radius or angle

0244

Single Cut

0344

Error

0444

Warning

0544

Pre-Warning

0145

Global Cut

Jib angle limit exceeded

Booming up beyond the user upper angle limit (HMI or external control)

Move the jib down to a valid radius or angle

0245

Single Cut

0345

Error

0445

Warning

0545

Pre-Warning

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

Error Code

Description

Cause

Notice/Solutions

0146

Global Cut

Jib angle limit underrun

Booming down below the lower angle limit (user preset- HMI or external control)

Move the jib up to a valid radius or angle

0246

Single Cut

0346

Error

0446

Warning

0546

Pre-Warning

0147

Global Cut

Jib angle limit exceeded

Booming up beyond the user upper angle limit (HMI or external control)

Move the jib down to a valid radius or angle

0247

Single Cut

0347

Error

0447

Warning

0547

Pre-Warning

014A

Global Cut

Slew angle left to large

Slewing outside the Working Range limit (user prewarning - HMI or external control)

Rotate to the permitted Working Range

024A

Single Cut

034A

Error

044A

Warning

054A

Pre-Warning

014B

Global Cut

Slew angle right to large

Slewing outside the Working Range limit (user prewarning - HMI or external control)

Rotate to the permitted Working Range

024B

Single Cut

034B

Error

044B

Warning

054B

Pre-Warning

014C

Global Cut

Min length limit underrun

Retracting below the Working Range limit (user prewarning - HMI or external control)

Telescope into the permitted Working Range

024C

Single Cut

034C

Error

044C

Warning

054C

Pre-Warning

014D

Global Cut

Max length limit exceeded

Extending outside the Working Range limit (user pre-warning - HMI or external control)

Telescope into the permitted Working Range

024D

Single Cut

034D

Error

044D

Warning

054D

Pre-Warning

014E

Global Cut

Min height limit underrun

Descending below the Working Range limit (user pre-warning - HMI or external control)

Move the boom into the permitted Working Range (load chart)

024E

Single Cut

034E

Error

044E

Warning

054E

Pre-Warning

014F

Global Cut

Max height limit exceeded

Elevation above the user limit (HMI or external control)

Move the boom into the permitted Working Range

024F

Single Cut

034F

Error

044F

Warning

054F

Pre-Warning

0150

Global Cut

Min wind speed limit underrun

Wind Speed below the lower user limit (HMI or external control)

Operation is restricted to permitted conditions

0250

Single Cut

0350

Error

0450

Warning

0550

Pre-Warning

0151

Global Cut

Max wind speed limit exceeded

Wind Speed above the upper user limit (HMI or external control)

Operation is restricted to permitted conditions

0251

Single Cut

0351

Error

0451

Warning

0551

Pre-Warning

0152

Global Cut

Min temperature limit underrun

Ambient temperature below the lower user limit (HMI or external control)

Operation is restricted to permitted conditions

0252

Single Cut

0352

Error

0452

Warning

0552

Pre-Warning

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

Error Code

Description

Cause

Notice/Solutions

0153

Global Cut

Max temperature limit exceeded

Ambient temperature above the upper user limit (HMI or external control)

Operation is restricted to permitted conditions

0253

Single Cut

0353

Error

0453

Warning

0553

Pre-Warning

0160

Global Cut

Min radius limit underrun

Booming up beyond the inner radius limit (user prewarning preset / 'Grey Zone' - HMI or external control)

Move the Jib down to a valid radius and angle

0260

Single Cut

0360

Error

0460

Warning

0560

Pre-Warning

0161

Global Cut

Max radius limit exceeded

Booming down outside the radius limit (user prewarning preset / 'Grey Zone' - HMI or external control)

Boom up to a valid radius and angle 0261

Single Cut

0361

Error

0461

Warning

0561

Pre-Warning

0162

Global Cut

Main boom angle too low

Booming down below the lower angle limit (user prewarning preset / 'Grey Zone' - HMI or external control)

Boom up to a valid radius and angle 0262

Single Cut

0362

Error

0462

Warning

0562

Pre-Warning

0163

Global Cut

Main boom angle too high

Booming up beyond the upper angle limit (user prewarning preset / 'Grey Zone' - HMI or external control)

Move the Jib down to a valid radius and angle

0263

Single Cut

0363

Error

0463

Warning

0563

Pre-Warning

0164

Global Cut

Jib angle limit underrun

Booming down below the lower angle limit (user prewarning preset / 'Grey Zone' - HMI or external control)

Move the jib up to a valid radius or angle

0264

Single Cut

0364

Error

0464

Warning

0564

Pre-Warning

0165

Global Cut

Jib angle limit exceeded

Booming up beyond the upper angle limit (user prewarning / 'Grey Zone' HMI or external control)

Move the jib down to a valid radius or angle

0265

Single Cut

0365

Error

0465

Warning

0565

Pre-Warning

0166

Global Cut

Jib angle limit underrun

Booming down below the lower angle limit (user prewarning preset / 'Grey Zone' - HMI or external control)

Move the jib up to a valid radius or angle

0266

Single Cut

0366

Error

0466

Warning

0566

Pre-Warning

0167

Global Cut

Jib angle limit exceeded

Booming up beyond the upper angle limit (user prewarning / 'Grey Zone' HMI or external control)

Move the jib down to a valid radius or angle

0267

Single Cut

0367

Error

0467

Warning

0567

Pre-Warning

016A

Global Cut

Slew angle left to large

Slewing outside the Working Range limit (user prewarning / 'Grey Zone' HMI or external control)

Rotate to the permitted Working Range

026A

Single Cut

036A

Error

046A

Warning

056A

Pre-Warning

016B

Global Cut

Slew angle right to large

Slewing outside the Working Range limit (user prewarning / 'Grey Zone' HMI or external control)

Rotate to the permitted Working Range

026B

Single Cut

036B

Error

046B

Warning

056B

Pre-Warning

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

Error Code

Description

Cause

Notice/Solutions

016C

Global Cut

Min length limit underrun

Telescoping below the Working Range limit (user pre-warning / 'Grey Zone' HMI or external control)

Telescope into the permitted Working Range

026C

Single Cut

036C

Error

046C

Warning

056C

Pre-Warning

016D

Global Cut

Max length limit exceeded

Telescoping beyond the Working Range limit (user pre-warning / 'Grey Zone' HMI or external control)

Telescope into the permitted Working Range

026D

Single Cut

036D

Error

046D

Warning

056D

Pre-Warning

016E

Global Cut

Min height limit underrun

Descending below the Working Range limit (user pre-warning / 'Grey Zone' HMI or external control)

Move the boom into the permitted Working Range (load chart)

026E

Single Cut

036E

Error

046E

Warning

056E

Pre-Warning

016F

Global Cut

Max height limit exceeded

Elevation above the user Working Range limit - User pre-warning / 'Grey Zone'

Move the boom into the permitted Working Range

026F

Single Cut

036F

Error

046F

Warning

056F

Pre-Warning

0170

Global Cut

Min wind speed limit underrun

Wind Speed below the lower limit (user prewarning / 'Grey Zone' -HMI or external control)

Operation is restricted to permitted conditions

0270

Single Cut

0370

Error

0470

Warning

0570

Pre-Warning

0171

Global Cut

Max wind speed limit exceeded

Wind Speed above the upper limit (user prewarning / 'Grey Zone' HMI or external control)

Operation is restricted to permitted conditions

0271

Single Cut

0371

Error

0471

Warning

0571

Pre-Warning

0172

Global Cut

Min temperature limit underrun

Ambient temperature below the lower limit (user pre-warning / 'Grey Zone' HMI or external control)

Operation is restricted to permitted conditions

0272

Single Cut

0372

Error

0472

Warning

0572

Pre-Warning

0173

Global Cut

Max temperature limit exceeded

Ambient temperature above the upper limit (user pre-warning / 'Grey Zone' HMI or external control)

Operation is restricted to permitted conditions

0273

Single Cut

0373

Error

0473

Warning

0573

Pre-Warning

0174

Global Cut

Superstructure Inclination

The superstructure has exceeded the maximum inclination angle

Relevel the superstructure 0274

Single Cut

0374

Error

0474

Warning

0574

Pre-Warning

01A0

Global Cut

Min load limit on outrigger underrun front left

Load on Outrigger too Low (tilting danger)

Move the boom into the permitted Working Range (load chart)

02A0

Single Cut

03A0

Error

04A0

Warning

05A0

Pre-Warning

01A1

Global Cut

Max load limit on outrigger reached front left

Load on Outrigger too High (outrigger damage)

Move the boom into the permitted Working Range (load chart)

02A1

Single Cut

03A1

Error

04A1

Warning

05A1

Pre-Warning

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

Error Code

Description

Cause

Notice/Solutions

01A2

Global Cut

Min load limit on outrigger underrun front center

Load on Outrigger too Low (tilting danger)

Move the boom into the permitted Working Range (load chart)

02A2

Single Cut

03A2

Error

04A2

Warning

05A2

Pre-Warning

01A3

Global Cut

Max load limit on outrigger reached front center

Load on Outrigger too High (outrigger damage)

Move the boom into the permitted Working Range (load chart)

02A3

Single Cut

03A3

Error

04A3

Warning

05A3

Pre-Warning

01A4

Global Cut

Min load limit on outrigger underrun front right

Load on Outrigger too Low (tilting danger)

Move the boom into the permitted Working Range (load chart)

02A4

Single Cut

03A4

Error

04A4

Warning

05A4

Pre-Warning

01A5

Global Cut

Max load limit on outrigger reached front right

Load on Outrigger too High (outrigger damage)

Move the boom into the permitted Working Range (load chart)

02A5

Single Cut

03A5

Error

04A5

Warning

05A5

Pre-Warning

01A6

Global Cut

Min load limit on outrigger underrun rear left

Load on Outrigger too Low (tilting danger)

Move the boom into the permitted Working Range (load chart)

02A6

Single Cut

03A6

Error

04A6

Warning

05A6

Pre-Warning

01A7

Global Cut

Max load limit on outrigger reached rear left

Load on Outrigger too High (outrigger damage)

Move the boom into the permitted Working Range (load chart)

02A7

Single Cut

03A7

Error

04A7

Warning

05A7

Pre-Warning

01A8

Global Cut

Min load limit on outrigger underrun rear center

Load on Outrigger too Low (tilting danger)

Move the boom into the permitted Working Range (load chart)

02A8

Single Cut

03A8

Error

04A8

Warning

05A8

Pre-Warning

01A9

Global Cut

Max load limit on outrigger reached rear center

Load on Outrigger too High (outrigger damage)

Move the boom into the permitted Working Range (load chart)

02A9

Single Cut

03A9

Error

04A9

Warning

05A9

Pre-Warning

01AA

Global Cut

Min load limit on outrigger underrun rear right

Load on Outrigger too Low (tilting danger)

Move the boom into the permitted Working Range (load chart)

02AA

Single Cut

03AA

Error

04AA

Warning

05AA

Pre-Warning

01AB

Global Cut

Max load limit on outrigger reached rear right

Load on Outrigger too High (outrigger damage)

Move the boom into the permitted Working Range (load chart)

02AB

Single Cut

03AB

Error

04AB

Warning

05AB

Pre-Warning

Table 8 - 2

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

6.2.3 Kinematic Error Codes – 0Axx

Error Code

Description

Cause

Notice/Solution

0A00

Capacity utilization >= 100%

Utilization >= 100% of the Load chart limit

Lay down the load. Only operate within allowed parameters

0A01

Capacity utilization >= 110%

Utilization >= 110% of the Load chart limit

Lay down the load. Only operate within allowed parameters

0A02

Capacity utilization >= 120%

Utilization >= 120% of the Load chart limit

Lay down the load. Only operate within allowed parameters

0A03

Capacity utilization >= limit

Utilization above an application specific Load chart limit

Lay down the load. Only operate within allowed parameters

0A04

Capacity utilization >= limit

Utilization above an application specific Load chart limit

Lay down the load. Only operate within allowed parameters

0A05

Capacity utilization >= limit

Utilization above an application specific Load chart limit

Lay down the load. Only operate within allowed parameters

0A06

Capacity utilization >= limit

Utilization above an application specific Load chart limit

Lay down the load. Only operate within allowed parameters

0A07

Capacity utilization >= limit

Utilization above an application specific Load chart limit

Lay down the load. Only operate within allowed parameters

0A08

Capacity utilization >= 90%

Utilization >= 90% of the Load chart limit

Warning: Operating close to Cut-off

0A09

Capacity utilization >= limit

Utilization above an application specific Load chart limit

Warning: Operating close to Cut-off

0A0A

Capacity utilization >= limit

Utilization above an application specific Load chart limit

Warning: Operating close to Cut-off

0A0B

Capacity utilization >= limit

Utilization above an application specific Load chart limit

Warning: Operating close to Cut-off

0A0C

Capacity utilization >= limit

Utilization above an application specific Load chart limit

Warning: Operating close to Cut-off

0A0D

Capacity utilization >= limit

Utilization above an application specific Load chart limit

Warning: Operating close to Cut-off

0A0E

Capacity utilization >= limit

Utilization above an application specific Load chart limit

Warning: Operating close to Cut-off

0A0F

Capacity utilization >= limit

Utilization above an application specific Load chart limit

Warning: Operating close to Cut-off

0A10

Allowable load is reduced

Application specific load chart utilization limit has been reduced due to environmental conditions

Information: Loads reduced

0A11

Allowable load is reduced

Application specific load chart utilization limit has been reduced due to environmental conditions

Information: Loads reduced

0A12

Allowable load is reduced

Application specific load chart utilization limit has been reduced due to environmental conditions

Information: Loads reduced

0A13

Allowable load is reduced

Application specific load chart utilization limit has been reduced due to environmental conditions

Information: Loads reduced

0A14

Allowable load is reduced

Application specific load chart utilization limit has been reduced due to environmental conditions

Information: Loads reduced

0A15

Allowable load is reduced

Application specific load chart utilization limit has been reduced due to environmental conditions

Information: Loads reduced

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

0A16

Allowable load is reduced

Application specific load chart utilization limit has been reduced due to environmental conditions

Information: Loads reduced

0A17

Allowable load is reduced

Application specific load chart utilization limit has been reduced due to environmental conditions

Information: Loads reduced 0A1F

Load on hook without Operating Mode

Leaving Operating Mode with load on hook

Lower the load

0A20

Shutdown due to overload

Utilization above the Load chart limit

Lay down the load. Only operate within allowed parameters

0A21

Overload Warning

Utilization above the Load chart limit

Warning: Operating close to Cut-off

0A22

Safety Cut

Major Cut-off or Hydraulics Control fault. Machine operation is unsafe

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

0A23

Speed reduction

The speed limit of the machine movement was lowered

Information: Speed reduction

0A24

A2B switch

Load lifting prohibited. A2B switch asserted

Lower the load

0A25

End of rope sensor

Load lowering prohibited - rope laying switch asserted

Lift the load

0A26

High voltage detection

Over voltage detected

Do not operate the machine in the vicinity of high-voltage equipment or cables. Activate the Working Range limitation to exclude hazardous areas

0A27

Shutdown due to overload feedback monitoring

Shutdown failure - the feedback contact failed

Check the electrical systems and hydraulics

0A28

Overload Warning feedback monitoring

Shutdown failure - the feedback contact failed

Check the electrical systems and hydraulics

0A29

Safety cut feedback monitoring

Shutdown failure - the feedback contact failed

Check the electrical systems and hydraulics

0A2A

Speed reduction feedback monitoring

Shutdown failure - the feedback contact failed

Check the electrical systems and hydraulics

0A2B

A2B switch feedback monitoring

Shutdown failure - the feedback contact failed

Check the electrical systems and hydraulics

0A2C

End of rope sensor feedback monitoring

Shutdown failure - the feedback contact failed

Check the electrical systems and hydraulics

0A2D

High voltage detection feedback monitoring

Shutdown failure - the feedback contact failed

Check the electrical systems and hydraulics

0A2E

Summary cut

Limits or Load-chart utilization maximum exceeded

Lay down the load. Only operate within allowed parameters

0A2F

Summary cut feedback monitoring

Shutdown failure - the feedback contact failed

Check the electrical systems and hydraulics

0A30

Setup mode 110%

EN13000 Setup mode selected

Warning: Cut-off functions may be inactive

0A31

Rigging mode

Factory Rigging-Mode selected

All monitoring disabled. No load charts are available or the Rigging Mode is selected. Warning: This operation mode only permits a load up to the maximum Rigging Mode Load

0A32

System Bypass

System override is active

Warning: Load monitoring inactive

0A33

System Bypass

System override is active (EN13000)

Warning: Load monitoring inactive

0A34

Boom up Switch

Booming Up key active (EN13000)

Warning: Load monitoring inactive

0A35

Bypass A2B switch

A2B override is active

Warning: Load Lift not monitored

0A36

Bypass end of rope sensor

Rope-end switch override is active

Warning: Load Descent not monitored

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

0A37

System Bypass

System override is active

Warning: Load monitoring inactive

0A38

Bypass high voltage detection

High voltage detection override is active

Warning: High-voltage monitoring inactive

0A39

Bypass end of outrigger cut

Outrigger override is active

Warning: Outrigger monitoring inactive

0A3C

Jib up motion disabled

Overloaded or outside Working Range. Booming up is prohibited

Reduce the load. Bring the machine into the permitted Working Range

0A3D

Jib up motion monitoring

Shutdown failure - movement detected despite shutdown

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

0A3E

Jib down motion disabled

Overloaded or outside of Working Range. Booming down is prohibited

Reduce the load. Bring the machine into the permitted Working Range

0A3F

Jib down motion monitoring

Shutdown failure - movement detected despite shutdown

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

0A40

Boom up movement disabled

Overloaded or outside Working Range. Booming up is prohibited

Reduce the load. Bring the machine into the permitted Working Range

0A41

Boom up movement monitoring

Shutdown failure - movement detected despite shutdown

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

0A42

Boom down disabled

Overloaded or outside of Working Range. Booming down is prohibited

Reduce the load. Bring the machine into the permitted Working Range

0A43

Boom down movement monitoring

Shutdown failure - movement detected despite shutdown

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

0A44

Motion out disabled

Excessive utilization or above the Working Range limit. Telescoping Out is prohibited

Reduce the load. Bring the machine into the permitted Working Range

0A45

Motion out motion monitoring

Shutdown failure - movement detected despite shutdown

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

0A46

Motion in disabled

Excessive utilization or outside Working Range. Telescoping in is prohibited

Reduce the load. Bring the machine into the permitted Working Range

0A47

Motion in motion monitoring

Shutdown failure - movement detected despite shutdown

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

0A48

Motion left disabled

Overload or outside Working Range. Slewing left is prohibited

Return the machine into the permitted Working Range

0A49

Motion left motion monitoring

Shutdown failure - movement detected despite shutdown

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

0A4A

Motion right disabled

Overload or outside Working Range. Slewing right is prohibited

Return the machine into the permitted Working Range

0A4B

Motion right motion monitoring

Shutdown failure - movement detected despite shutdown

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

0A4C

Motion load up deactivated

Overload or outside Working Range. Load lifting is prohibited

Reduce the load. Bring the machine into the permitted Working Range

0A4D

Motion load up motion monitoring

Shutdown failure - movement detected despite shutdown

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

0A4E

Motion load down deactivated

Overload or outside Working Range. Load lowering is prohibited

Reduce the load. Bring the machine into the permitted Working Range

0A4F

Motion load down motion monitoring

Shutdown failure - movement detected despite shutdown

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

0A50

Invalid operation mode

Selected Operating mode is invalid

Select a valid Operating Mode

0A51

Invalid telescope mode

Invalid telescoping mode

Check the sensors and actuators. Select a correct Operating Mode

0A52

Invalid reeving

Invalid reeving for the current operating mode

Check the sensors and actuators. Select a correct Operating Mode

0A53

Invalid winch configuration

The winch selection does not match the operating mode

Check the sensors and actuators. Select a correct Operating Mode

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

0A54

Invalid Outrigger

Invalid outrigger position for the current operating mode

Check the sensors and actuators. Select a correct Operating Mode

0A55

Invalid bolting

The locking pin selection does not match operating mode

Check the sensors and actuators. Select a correct Operating Mode

0A56

Invalid counterweight

Invalid operating counterweight value

Check the sensors and actuators. Select a correct Operating Mode

0A57

Invalid winch configuration

The winch selection does not match the operating mode

Check the sensors and actuators. Select a correct Operating Mode

0A58

Invalid main boom configuration

The boom selection does not match the operating mode

Check the sensors and actuators. Select a correct Operating Mode

0A59

Invalid criteria

The application produced an invalid result

Check the sensors and actuators. Select a correct Operating Mode

0A5A

Operating under a load

The current operating mode does not allow the machine to be loaded

Remove all load from the machine

0A5B

Invalid capacity utilization

Zero or invalid utilization

Check and correct the predicted loads of the load chart

0A61

Invalid feasible operation mode

The current operating mode is not available at this time for application specific reasons

Check the sensors and actuators. Select a correct Operating Mode

0A62

Invalid feasible operation mode

The current operating mode is not available at this time for application specific reasons

Check the sensors and actuators. Select a correct Operating Mode

0A63

Invalid feasible operation mode

The current operating mode is not available at this time for application specific reasons

Check the sensors and actuators. Select a correct Operating Mode

0A64

Invalid feasible operation mode

The current operating mode is not available at this time for application specific reasons

Check the sensors and actuators. Select a correct Operating Mode

0A65

Invalid feasible operation mode

The current operating mode is not available at this time for application specific reasons

Check the sensors and actuators. Select a correct Operating Mode

0A66

Invalid feasible operation mode

The current operating mode is not available at this time for application specific reasons

Check the sensors and actuators. Select a correct Operating Mode

0A67

Invalid feasible operation mode

The current operating mode is not available at this time for application specific reasons

Check the sensors and actuators. Select a correct Operating Mode

0A68

Invalid feasible operation mode

The current operating mode is not available at this time for application specific reasons

Check the sensors and actuators. Select a correct Operating Mode

0A6A

Invalid value

Negative Radius was computed

Check the sensors and actuators. Data Programming does not cover the operating state. Consult Customer Service if the error occurs again

0A6B

Invalid value

Negative Height was computed

Check the sensors and actuators. Data Programming does not cover the operating state. Consult Customer Service if the error occurs again

0A6C

Invalid value

Negative Length was computed

Check the sensors and actuators. Data Programming does not cover the operating state. Consult Customer Service if the error occurs again

0A70

Redundancy error

Length - redundancy error

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

0A71

Redundancy error

Height - redundancy error

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

0A72

Redundancy error

Radius - redundancy error

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

0A73

Redundancy error

Load - redundancy error

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

0A74

Redundancy error

Angle - redundancy error

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

0A75

Redundancy error

Pressure - redundancy error

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

0A76

Redundancy error

Force - redundancy error

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

0A77

Redundancy error

Slew - redundancy error

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

0A7F

Redundancy error

Operating mode - redundancy error

Turn the Ignition off and on again. Consult Customer Service if the error occurs again

0AA0

Outrigger load detection

Outrigger load detected

Move the boom into the permitted Working Range (load chart)

Table 8 - 3

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

6.2.4 CAN and I/O Error Codes – 11xx-1Bxx

The first two (2) digits of a CAN Bus or I/O error code signifies the type of failure.

11xx Cable Break / Lower Limit 12xx Short-Circuit to Ground 13xx Short-Circuit / Upper Limit 14xx Error on Module 15xx Disable Module 16xx Sensor Supply Voltage Error 17xx Data Error / CAN not initialized 18xx Timeout / CAN Device not responding 19xx Safety Error 1Axx Parameter Error 1Bxx Unspecified error 1Cxx Missing Adjustment

Error Code

Description

Cause

Notice/Solution

1100

broken wire

Sensor Error: IOLength1

Length sensor failure or input module is defective

Check the CAN connections and wiring, the sensor calibration, and the CAN configuration. Invalid sensor swap

1200

circuit ground

1300

circuit battery

1400

module error

1500

output deactivated

1600

error +UB

1700

data error / CAN error

1800

timeout / CAN timeout

1900

safety error

1A00

parameter error

1B00

unspecified error

1C00

missing adjustment

1101

broken wire

Sensor Error: IOAngle1

Angle fault or input module is defective

Check the CAN connections and wiring, the sensor calibration, and the CAN configuration. Invalid sensor swap

1201

circuit ground

1301

circuit battery

1401

module error

1501

output deactivated

1601

error +UB

1701

data error / CAN error

1801

timeout / CAN timeout

1901

safety error

1A01

parameter error

1B01

unspecified error

1C01

missing adjustment

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

Error Code

Description

Cause

Notice/Solution

1102

broken wire

Sensor Error: IOPiston1

Faulty pressure or input module is defective

Check the CAN connections and wiring, the sensor calibration, and the CAN configuration. Invalid sensor swap

1202

circuit ground

1302

circuit battery

1402

module error

1502

output deactivated

1602

error +UB

1702

data error / CAN error

1802

timeout / CAN timeout

1902

safety error

1A02

parameter error

1B02

unspecified error

1C02

missing adjustment

1103

broken wire

Sensor Error: IORod1

Faulty pressure or input module is defective

Check the CAN connections and wiring, the sensor calibration, and the CAN configuration. Invalid sensor swap

1203

circuit ground

1303

circuit battery

1403

module error

1503

output deactivated

1603

error +UB

1703

data error / CAN error

1803

timeout / CAN timeout

1903

safety error

1A03

parameter error

1B03

unspecified error

1C03

missing adjustment

1104

broken wire

Sensor Error: IOLength2

Length sensor failure or input module is defective

Check the CAN connections and wiring, the sensor calibration, and the CAN configuration. Invalid sensor swap

1204

circuit ground

1304

circuit battery

1404

module error

1504

output deactivated

1604

error +UB

1704

data error / CAN error

1804

timeout / CAN timeout

1904

safety error

1A04

parameter error

1B04

unspecified error

1C04

missing adjustment

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

Error Code

Description

Cause

Notice/Solution

1105

broken wire

Sensor Error: IOAngle2

Angle fault or input module is defective

Check the CAN connections and wiring, the sensor calibration, and the CAN configuration. Invalid sensor swap

1205

circuit ground

1305

circuit battery

1405

module error

1505

output deactivated

1605

error +UB

1705

data error / CAN error

1805

timeout / CAN timeout

1905

safety error

1A05

parameter error

1B05

unspecified error

1C05

missing adjustment

1106

broken wire

Sensor Error: IOPiston2

Faulty pressure or input module is defective

Check the CAN connections and wiring, the sensor calibration, and the CAN configuration. Invalid sensor swap

1206

circuit ground

1306

circuit battery

1406

module error

1506

output deactivated

1606

error +UB

1706

data error / CAN error

1806

timeout / CAN timeout

1906

safety error

1A06

parameter error

1B06

unspecified error

1C06

missing adjustment

1107

broken wire

Sensor Error: IORod2

Faulty pressure or input module is defective

Check the CAN connections and wiring, the sensor calibration, and the CAN configuration. Invalid sensor swap

1207

circuit ground

1307

circuit battery

1407

module error

1507

output deactivated

1607

error +UB

1707

data error / CAN error

1807

timeout / CAN timeout

1907

safety error

1A07

parameter error

1B07

unspecified error

1C07

missing adjustment

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

Error Code

Description

Cause

Notice/Solution

1108

broken wire

Sensor Error: IOLength3

Length sensor failure or input module is defective

Check the CAN connections and wiring, the sensor calibration, and the CAN configuration. Invalid sensor swap

1208

circuit ground

1308

circuit battery

1408

module error

1508

output deactivated

1608

error +UB

1708

data error / CAN error

1808

timeout / CAN timeout

1908

safety error

1A08

parameter error

1B08

unspecified error

1C08

missing adjustment

1109

broken wire

Sensor Error: IOAngle3

Angle fault or input module is defective

Check the CAN connections and wiring, the sensor calibration, and the CAN configuration. Invalid sensor swap

1209

circuit ground

1309

circuit battery

1409

module error

1509

output deactivated

1609

error +UB

1709

data error / CAN error

1809

timeout / CAN timeout

1909

safety error

1A09

parameter error

1B09

unspecified error

1C09

missing adjustment

110A

broken wire

Sensor Error: IOPiston3

Faulty pressure or input module is defective

Check the CAN connections and wiring, the sensor calibration, and the CAN configuration. Invalid sensor swap

120A

circuit ground

130A

circuit battery

140A

module error

150A

output deactivated

160A

error +UB

170A

data error / CAN error

180A

timeout / CAN timeout

190A

safety error

1A0A

parameter error

1B0A

unspecified error

1C0A

missing adjustment

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

Error Code

Description

Cause

Notice/Solution

110B

broken wire

Sensor Error: IORod3

Faulty pressure or input module is defective

Check the CAN connections and wiring, the sensor calibration, and the CAN configuration. Invalid sensor swap

120B

circuit ground

130B

circuit battery

140B

module error

150B

output deactivated

160B

error +UB

170B

data error / CAN error

180B

timeout / CAN timeout

190B

safety error

1A0B

parameter error

1B0B

unspecified error

1C0B

missing adjustment

110C

broken wire

Sensor Error: IOLength4

Length sensor failure or input module is defective

Check the CAN connections and wiring, the sensor calibration, and the CAN configuration. Invalid sensor swap

120C

circuit ground

130C

circuit battery

140C

module error

150C

output deactivated

160C

error +UB

170C

data error / CAN error

180C

timeout / CAN timeout

190C

safety error

1A0C

parameter error

1B0C

unspecified error

1C0C

missing adjustment

110D

broken wire

Sensor Error: IOAngle4

Angle fault or input module is defective

Check the CAN connections and wiring, the sensor calibration, and the CAN configuration. Invalid sensor swap

120D

circuit ground

130D

circuit battery

140D

module error

150D

output deactivated

160D

error +UB

170D

data error / CAN error

180D

timeout / CAN timeout

190D

safety error

1A0D

parameter error

1B0D

unspecified error

1C0D

missing adjustment

Appendix

qSCALE i2 Cranes (Tool Version 3.0.34) Service Manual / Issue B / 11-2017 / ac.

Error Code

Description

Cause

Notice/Solution

110E

broken wire

Sensor Error: IOPiston4

Faulty pressure or input module is defective

Check the CAN connections and wiring, the sensor calibration, and the CAN configuration. Invalid sensor swap

120E

circuit ground

130E

circuit battery

140E

module error

150E

output deactivated

160E

error +UB

170E

data error / CAN error

180E

timeout / CAN timeout

190E

safety error

1A0E

parameter error

1B0E

unspecified error

1C0E

missing adjustment

110F

broken wire

Sensor Error: IORod4

Faulty pressure or input module is defective

Check the CAN connections and wiring, the sensor calibration, and the CAN configuration. Invalid sensor swap

120F

circuit ground

130F

circuit battery

140F

module error

150F

output deactivated

160F

error +UB

170F

data error / CAN error

180F

timeout / CAN timeout

190F

safety error

1A0F

parameter error

1B0F

unspecified error

1C0F

missing adjustment

1110

broken wire

Sensor Error: IOPinning1

Locking pin initialization failure or input module is defective

Check the CAN connections and wiring, the sensor calibration, and the CAN configuration. Invalid sensor swap

1210

circuit ground

1310

circuit battery

1410

module error

1510

output deactivated

1610

error +UB

1710

data error / CAN error

1810

timeout / CAN timeout

1910

safety error

1A10

parameter error

1B10

unspecified error

1C10

missing adjustment

Hirschmann qSCALE i2 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual