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Installation OWL LTE M12
Release 04 06/2017
8FAQ
When I have NAT enabled, I can’t access the equipment from the internet,
which is connected to the router.
– Configure the gateway in the device with the IP address of the router.
The router resets itself and the Ethernet connection fails.
– Connect an antenna to the router. Keep the antenna as far as possible
away from the power supply.
I cannot get on the web server at NAT.
– The remote http access of the router has to be disabled, default server
address has to be your web server and the gateway of the web server
has to be the IP of router.
Mobile WAN connection fails. (DAT LED off)
– Check the signal power. If the signal power is weak, then use a better
antenna. If the neighboring cells have a similar signal strength, then
use a directional antenna. For proper operation, the signal levels have
to be in the range from - 50dBm through -90dBm.
– Configure the router to ping the neighbors. The router verifies the
connection using the ping function. When the ping fails, the router
attempts to re-establish the connection.
The router can not establish the Mobile WAN connection. (DAT LED off)
– Recheck GPRS settings – APN, name, password and IP address.
– Try to enter the PIN – verification if the SIM card has the PIN code set.
– In private APN, disable the DNS server.
– Enable the system log and observe where the router detected errors.
Connection fails on Ethernet or connection not established.
– It is possible to disable the auto negotiation and set a rate and duplex
manually on the Ethernet interface of the router.
DynDNS is not functioning.
– In a private APN, the DynDNS function is unavailable.
– If the same IP address is recorded in your canonic name as a
dynamically assign address, it means that the operator is using NAT
or firewall.
– To verify NAT, ping the static server address.
– Verify Firewall accessing remotely to the GUI interface of the router.
– The operator does not give out the address of DNS servers and
without the address of the DNS servers, it is impossible to connect to
the dyndns.org server. The router displays the following messages in
the log system:
– DynDNS daemon started
– Error resolving hostname: no such file or directory
– Connect to DynDNS server failed