hilscher NANL-B500G-RE, NANL-C500-RE User Manual

User manual
netANALYZER devices
Installation, operation and hardware description
Hilscher Gesellschaft für Systemautomation mbH
www.hilscher.com
DOC091110UM18EN | Revision 18 | English | 2016-12 | Released | Public
Table of contents
1 Introduction .............................................................................................................................. 5
1.1 About the user manual .....................................................................................................5
1.1.1 List of revisions ................................................................................................. 5
1.1.2 Hardware, firmware and driver versions ........................................................... 6
1.1.3 Conventions in this manual...............................................................................7
1.2 Installation DVD and documentation................................................................................8
1.3 Legal notes.......................................................................................................................9
1.3.1 Copyright........................................................................................................... 9
1.3.2 Important notes ................................................................................................. 9
1.3.3 Exclusion of liability.........................................................................................10
1.3.4 Warranty ......................................................................................................... 10
1.3.5 Export regulations ........................................................................................... 11
1.3.6 Registered trademarks.................................................................................... 11
1.3.7 Licenses..........................................................................................................11
1.3.8 Obligation to read and understand the manual...............................................11
2.1 General note ..................................................................................................................12
2.2 Intended use ..................................................................................................................12
2.3 Personnel qualification ...................................................................................................12
2.4 Safety instructions to avoid personal injury....................................................................13
2.4.1 Electrical shock hazard (NANL-C500-RE) ...................................................... 13
2.5 Safety instructions to avoid property damage ................................................................14
2.5.1 Device destruction by exceeding allowed supply voltage ............................... 14
2.5.2 Device destruction by exceeding allowed signaling voltage ........................... 14
2.5.3 Device destruction by exceeding allowed external IO interface output current ... 15
2.5.4 Damage of externally attached hardware ....................................................... 15
2.5.5 Electrostatically sensitive devices (NANL-C500-RE)......................................16
2.5.6 Assignment of wrong IP addresses, malfunction (NANL-B500G-RE) ............ 16
2.6 References safety ..........................................................................................................16
2.7 Labeling of safety messages..........................................................................................17
3.1 Recording and analyzing data traffic..............................................................................19
3.2 Interactive and Autonomous operating mode ................................................................21
4.1 Hardware requirements..................................................................................................22
4.2 Power supply and host interface ....................................................................................23
4.3 Maximum permissible output current (external IO interface) .........................................24
4.4 Requirements NANL-B500G-RE (Autonomous operating mode) ..................................25
5.1 Notes for installation and operation................................................................................26
5.2 Overview installation ......................................................................................................27
5.3 Overview installation update ..........................................................................................28
5.4 Configuring the NANL-B500G-RE IP address ..............................................................29
netANALYZER devices | Installation, operation and hardware description DOC091110UM18EN | Revision 18 | English | 2016-12 | Released | Public
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5.5 Autonomous operating mode for NANL-B500G-RE.......................................................31
5.5.1 Set the time for the autonomous operating mode........................................... 33
5.5.2 Displaying lost frames in Wireshark................................................................ 35
6.1 Analyzer card NANL-C500-RE.......................................................................................37
6.2 Analyzer device NANL-B500G-RE.................................................................................38
7.1 Safety messages on personal injury ..............................................................................39
7.1.1 Electrical shock hazard (NANL-C500-RE) ...................................................... 39
7.2 Property damage messages ..........................................................................................40
7.2.1 Device destruction by exceeding allowed supply voltage ............................... 40
7.2.2 Device destruction by exceeding allowed signaling voltage ........................... 40
7.2.3 Device destruction by exceeding permissible external IO interface output
current............................................................................................................. 41
7.2.4 Damage of externally attached hardware ....................................................... 41
7.2.5 Electrostatically sensitive devices (NANL-C500-RE)...................................... 42
7.2.6 Assignment of wrong IP addresses, malfunction (NANL-B500G-RE) ............ 42
7.3 Mounting analyzer card NANL-C500-RE to the PC ....................................................... 43
7.4 Connecting analyzer device NANL-B500G-RE to the PC (interactive opeating mode) ......
44
7.5 Connecting analyzer device NANL-B500G-RE to USB (Autonomous operating mode).....
45
7.6 Inserting netANALYZER hardware into the communication link .................................... 47
7.6.1 Application case 1........................................................................................... 48
7.6.2 Application case 2........................................................................................... 49
7.6.3 Application case 3........................................................................................... 50
7.6.4 Application case 4........................................................................................... 51
7.7 Auto-crossover and port-switching.................................................................................53
7.8 How to update the NANL-B500G-RE firmware ..............................................................54
7.9 Temperature control of the fan (NANL- B500G-RE) ...................................................... 56
7.10 Demounting Analyzer Card NANL-C500-RE .................................................................57
8.1 Timestamp .....................................................................................................................59
8.2 Transparent Mode..........................................................................................................60
10.1 LEDs NANL-C500-RE....................................................................................................62
10.2 LEDs NANL-B500G-RE .................................................................................................63
10.2.1 SYS, STA0, STA1, I/O, LINK and RX (Front side).......................................... 63
10.2.2 LINK-ACT and LINK-1000/LINK100 (reverse side) ........................................ 65
11.1 Power Supply NANL-B500G-RE....................................................................................66
11.2 Ethernet interface...........................................................................................................67
11.2.1 Ethernet pinning at the RJ45 socket ............................................................... 67
11.2.2 Data of the Ethernet connection ..................................................................... 67
netANALYZER devices | Installation, operation and hardware description DOC091110UM18EN | Revision 18 | English | 2016-12 | Released | Public
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11.3 External IO interface ......................................................................................................68
11.3.1 Connection cable for external IO interface...................................................... 68
12.1 Analyzer card NANL-C500-RE.......................................................................................69
12.2 Analyzer device NANL-B500G-RE.................................................................................71
13.1 Hardware update for NXANL 500-RE Rev 2 and Rev 3 ................................................73
13.2 Failure in 10 MBit/s half duplex mode and workaround ................................................. 75
13.3 Disposal of waste electronic equipment.........................................................................76
Glossary.................................................................................................................................. 79
Contacts.................................................................................................................................. 80
netANALYZER devices | Installation, operation and hardware description DOC091110UM18EN | Revision 18 | English | 2016-12 | Released | Public
© Hilscher 2007-2016
1 Introduction
1.1 About the user manual
This user manual contains descriptions about the installation and the operation of the netANALYZER hardware for the devices:
netANALYZER PC card with PCI Interface for real-time Ethernet and all 100BASE-T Ethernet networks
- NANL-C500-RE and
netANALYZER portable device with Gigabit Ethernet PC interface for real-time Ethernet and all 10/100BASE-T Ethernet networks - NANL- B500G-RE (Stand-alone Device).
1.1.1 List of revisions
Index Date Chapter Revisions
15 2015-02-05 All Any descripions about the software removed.
16 15-12-15 7.9
Section Temperature control of the fan (NANL- B500G-RE) [}page56] added.
17 2016-11-04 All,
all
1.1.2,
1.3.7,
Autonomous operating mode for NANL-B500G-RE added. netANALYZER portable device with ExpressCard NANL-B500E-RE removed, section Hardware, firmware and driver versions [}page6]updated. Section Licenses [}page11] added.
3.1, 3.2,
Section Recording and analyzing data traffic [}page19] completed, section Interactive and Autonomous operating mode [}page21] added.
4.4, Section Requirements NANL-B500G-RE (Autonomous operating mode) [}page25] added.
5.5,
Section Autonomous operating mode for NANL-B500G-RE [}page31] added.
6.3,
Section Analyzer device NANL-B500G-RE [}page38] added.
7.6, Section Connecting analyzer device NANL-B500G-RE to USB (Autonomous operating mode) [}page45] added.
10.2.1,
Section SYS, STA0, STA1, I/O, LINK and RX (Front side) [}page63] completed.
12.3
Section Analyzer device NANL-B500G-RE [}page71] added.
18 2016-12-02 All Corrections and notes added, especially on the autonomous operating mode for
NANL-B500G-RE.
10.2.1
Section SYS, STA0, STA1, I/O, LINK and RX (Front side) [}page63] revised.
Table1: List of revisions
For the descriptions about the software installation and operation see the user manual Software installation for netANALYZER and
netANALYZER Scope, Installation and Operation for Windows 7/8 V2.0.xx on the installation DVD.
netANALYZER devices | Installation, operation and hardware description DOC091110UM18EN | Revision 18 | English | 2016-12 | Released | Public
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1.1.2 Hardware, firmware and driver versions
Device name Device type Part no. Revisio
n
netANALYZER PC card with PCI interface for real-time Ethernet and all
100BASE-T Ethernet networks * Note: If you have already installed the netANALYZER card of the hardware revision 2 or 3 in your PC, you must apply the netANALYZER hardware update and then update the driver and the software.
NXANL 500-RE 7.310.100 2*
NXANL 500-RE 7.310.100 3*
NANL-C500-RE 7.310.100 4
netANALYZER portable Device with Gigabit Ethernet PC Interface for Real­Time Ethernet and all 10/100BASE-T Ethernet Networks
NANL-B500G-RE 7.313.100 3
NANL-B500G-RE 7.313.100 4
Table2: netANALYZER hardware
Name File name Version Path
netANALYZER firmware NANL-500.nxf 1.6.x.x C:\Programme\
netANALYZER Device Driver\...
netANALYZER / netSCOPE Device Driver NSCP-100.nxf 1.6.x.x
netANALYZER toolkit
NANL-B500G-RE image version <no data name> 1.2.0.0 <no path>
Table3: Installed netANALYZER files (firmware, driver, toolkit)
netANALYZER devices | Installation, operation and hardware description DOC091110UM18EN | Revision 18 | English | 2016-12 | Released | Public
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1.1.3 Conventions in this manual
Notes, instructions and results of operating steps are marked as follows:
Notes
Important:
<important note you must follow to avoid malfunction>
Note:
<general note>
<note where to find further information>
Instructions
1. Operation purpose
2. Operation purpose
Ø Instruction
Results
Intermediate result
Final result
Safety messages
The labeling of safety messages is explained in the chapter Safety.
netANALYZER devices | Installation, operation and hardware description DOC091110UM18EN | Revision 18 | English | 2016-12 | Released | Public
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1.2 Installation DVD and documentation
Name DVD
netANALYZER / netSCOPE Device Driver; for Windows® 7 bzw. Windows® 8 (32-Bit und 64-Bit), Windows® 10 (32-Bit und 64-Bit)
netANALYZER and netANALYZER Scope
Remote Access client (only for analyzer device NANL-B500G-RE)
netANALYZER Scope
Ethernet Device Configuration Tool (only for NANL-B500G-RE)
Documentation and examples
netANALYZER hardware update (netANALYZER_hw_update.iso) netANALYZER
NANL-B500G-RE firmware update (nanl-b500g-re.update)
Table4: Important installation components on the DVD
Detailed information about the contents of the installation DVD and about the documentation for netANALYZER, see user manual Software installation for netANALYZER.
netANALYZER devices | Installation, operation and hardware description DOC091110UM18EN | Revision 18 | English | 2016-12 | Released | Public
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1.3 Legal notes
1.3.1 Copyright
© Hilscher 2007-2016, Hilscher Gesellschaft für Systemautomation mbH
All rights reserved.
The images, photographs and texts in the accompanying material (user manual, accompanying texts, documentation, etc.) are protected by German and international copyright law as well as international trade and protection provisions. You are not authorized to duplicate these in whole or in part using technical or mechanical methods (printing, photocopying or other methods), to manipulate or transfer using electronic systems without prior written consent. You are not permitted to make changes to copyright notices, markings, trademarks or ownership declarations. The included diagrams do not take the patent situation into account. The company names and product descriptions included in this document may be trademarks or brands of the respective owners and may be trademarked or patented. Any form of further use requires the explicit consent of the respective rights owner.
1.3.2 Important notes
The user manual, accompanying texts and the documentation were created for the use of the products by qualified experts, however, errors cannot be ruled out. For this reason, no guarantee can be made and neither juristic responsibility for erroneous information nor any liability can be assumed. Descriptions, accompanying texts and documentation included in the user manual do not present a guarantee nor any information about proper use as stipulated in the contract or a warranted feature. It cannot be ruled out that the user manual, the accompanying texts and the documentation do not correspond exactly to the described features, standards or other data of the delivered product. No warranty or guarantee regarding the correctness or accuracy of the information is assumed.
We reserve the right to change our products and their specification as well as related user manuals, accompanying texts and documentation at all times and without advance notice, without obligation to report the change. Changes will be included in future manuals and do not constitute any obligations. There is no entitlement to revisions of delivered documents. The manual delivered with the product applies.
Hilscher Gesellschaft für Systemautomation mbH is not liable under any circumstances for direct, indirect, incidental or follow-on damage or loss of earnings resulting from the use of the information contained in this publication.
netANALYZER devices | Installation, operation and hardware description DOC091110UM18EN | Revision 18 | English | 2016-12 | Released | Public
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1.3.3 Exclusion of liability
The software was produced and tested with utmost care by Hilscher Gesellschaft für Systemautomation mbH and is made available as is. No warranty can be assumed for the performance and flawlessness of the software for all usage conditions and cases and for the results produced when utilized by the user. Liability for any damages that may result from the use of the hardware or software or related documents, is limited to cases of intent or grossly negligent violation of significant contractual obligations. Indemnity claims for the violation of significant contractual obligations are limited to damages that are foreseeable and typical for this type of contract.
It is strictly prohibited to use the software in the following areas:
· for military purposes or in weapon systems;
· for the design, construction, maintenance or operation of nuclear
facilities;
· in air traffic control systems, air traffic or air traffic communication systems;
· in life support systems;
· in systems in which failures in the software could lead to personal injury
or injuries leading to death.
We inform you that the software was not developed for use in dangerous environments requiring fail-proof control mechanisms. Use of the software in such an environment occurs at your own risk. No liability is assumed for damages or losses due to unauthorized use.
1.3.4 Warranty
Although the hardware and software was developed with utmost care and tested intensively, Hilscher Gesellschaft für Systemautomation mbH does not guarantee its suitability for any purpose not confirmed in writing. It cannot be guaranteed that the hardware and software will meet your requirements, that the use of the software operates without interruption and that the software is free of errors. No guarantee is made regarding infringements, violations of patents, rights of ownership or the freedom from interference by third parties. No additional guarantees or assurances are made regarding marketability, freedom of defect of title, integration or usability for certain purposes unless they are required in accordance with the law and cannot be limited. Warranty claims are limited to the right to claim rectification.
netANALYZER devices | Installation, operation and hardware description DOC091110UM18EN | Revision 18 | English | 2016-12 | Released | Public
© Hilscher 2007-2016
1.3.5 Export regulations
The delivered product (including the technical data) is subject to export or import laws as well as the associated regulations of different counters, in particular those of Germany and the USA. The software may not be exported to countries where this is prohibited by the United States Export Administration Act and its additional provisions. You are obligated to comply with the regulations at your personal responsibility. We wish to inform you that you may require permission from state authorities to export, re-export or import the product.
1.3.6 Registered trademarks
Windows® 7, Windows® 8 and Windows® 10 are registered trade marks of the Microsoft Corporation.
Wireshark® and the "fin" logo are a registered trademark of Gerald Combs.
Adobe-Acrobat® is a registered trademark of the Adobe Systems Incorporated.
PCI™ is a trademark of the Peripheral Component Interconnect Special Interest Group (PCI-SIG).
All other mentioned trademarks are property of their respective legal owners.
1.3.7 Licenses
The analyzer device NANL-B500G-RE can be used both in the "Interactive operating mode" with a connected PC as well as in the "Autonomous operating mode" without a PC.
A license is required to use the "Autonomous operating mode".
Required license: 8582.060 LIC/NANL/SA
1.3.8 Obligation to read and understand the manual
Important:
To avoid personal injury and to avoid property damage to your system or to your device, you must read and understand all instructions in the manual and all accompanying texts to your PC card, before installing and operating your device.
Ø First read the Safety instructions in the Safety chapter. Ø Obey to all Safety messages in the manual. Ø Keep the product DVD providing the product manuals.
netANALYZER devices | Installation, operation and hardware description DOC091110UM18EN | Revision 18 | English | 2016-12 | Released | Public
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2 Safety
2.1 General note
The documentation in the form of a user manual, an operating instruction manual or other manual types, as well as the accompanying texts have been created for the use of the products by educated personnel. When using the products, all Safety Messages, Integrated Safety Messages, Property Damage Messages and all valid legal regulations must be obeyed. Technical knowledge is presumed. The user has to assure that all legal regulations are obeyed.
2.2 Intended use
The netANALYZER devices described in this user manual each work as a passive Ethernet analyzer in RT-Ethernet systems. The analyzer card NANL-C500-RE and the analyzer device NANL-B500G-RE analyze the data in a communication link and capture the incoming Ethernet frames.
Device name Device type
netANALYZER PC card with PCI interface for real-time Ethernet and all 100BASE-T
Ethernet networks
NANL-C500-RE
netANALYZER portable device with Gigabit Ethernet PC interface for real-time Ethernet and all 10/100BASE-T Ethernet networks
NANL-B500G-RE
Table5: netANALYZER devices
If the analyzer card NANL-C500-RE and the analyzer device NANL-B500G­RE are used outside of the scope described in this user manual respectively in the other netANALYZER documentations, an error free function can not be guaranteed.
2.3 Personnel qualification
The analyzer card NANL-C500-RE and the analyzer device NANL-B500G­RE must only be installed, configured and removed by qualified personnel. Job-specific technical skills for people professionally working with electricity must be present concerning the following topics:
· Safety and health at work
· Mounting and connecting of electrical equipment
· Measurement and Analysis of electrical functions and systems
· Evaluation of the safety of electrical systems and equipment
· Installing and Configuring IT systems
netANALYZER devices | Installation, operation and hardware description DOC091110UM18EN | Revision 18 | English | 2016-12 | Released | Public
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2.4 Safety instructions to avoid personal injury
To ensure your own personal safety and to avoid personal injury, you necessarily must read, understand and follow the following safety instructions as well as all the other safety messages in this manual about danger causing personal injury, before you install and operate your device.
2.4.1 Electrical shock hazard (NANL-C500-RE)
Devices: NANL-C500-RE
The danger of a lethal electrical shock caused by parts with more than 50V may occur if you open the PC cabinet to install the NANL-C500-RE card.
· HAZARDOUS VOLTAGE is present inside of the PC or of the connecting device, into which the NANL-C500-RE card is integrated. Strictly obey to all safety rules provided by the device’s manufacturer in the documentation!
· First disconnect the power plug of the PC or of the connecting device, before you open the cabinet.
· Make sure, that the power supply is off at the PC or at the connecting device.
· Open the PC cabinet and install or remove the NANL-C500-RE card only after disconnecting power.
An electrical shock is the result of a current flowing through the human body. The resulting effect depends on the intensity and duration of the current and on its path through the body. Currents in the range of approximately ½ mA can cause effects in persons with good health, and indirectly cause injuries resulting from startle responses. Higher currents can cause more direct effects, such as burns, muscle spasms, or ventricular fibrillation.
In dry conditions permanent voltages up to approximately 42.4 V peak or 60 V DC are not considered as dangerous if the contact area is equivalent to the size of a human hand.
Reference safety [S2]
netANALYZER devices | Installation, operation and hardware description DOC091110UM18EN | Revision 18 | English | 2016-12 | Released | Public
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2.5 Safety instructions to avoid property damage
To avoid property damage respectively device destruction to the device and to your system, you necessarily must read, understand and follow the following safety instructions as well as all the other safety messages in this manual about danger causing property damage, before you install and operate your device.
2.5.1 Device destruction by exceeding allowed supply voltage
Device: NANL-C500-RE and NANL-B500G-RE
To avoid destruction to your device due to high supply voltage, you must observe the following instructions. These instructions apply to all devices described in this manual.
The device may only be operated with the specified supply voltage. Make sure that the limits of the allowed range for the supply voltage are not exceeded. A supply voltage above the upper limit can cause severe damage to the device! A supply voltage below the lower limit can cause malfunction of the device. The allowed range for the supply voltage is defined by the tolerances specified in this manual.
The data on the permissible supply voltage of the devices described in this manual you find in the section Power supply and host interface [}page23].
Only NANL-C500-RE:
The device may not be powered by a 5 V supply voltage! The device may only be powered by a 3.3 V ±5 % supply voltage.
2.5.2 Device destruction by exceeding allowed signaling voltage
Device: NANL-C500-RE and NANL-B500G-RE
To avoid destruction to your device due to high signaling voltage, you must observe the following instructions. These instructions apply to all devices described in this manual.
· All I/O signal pins at the device tolerate only the specified signaling voltage!
· Operating the device with a signaling voltage other than the specified signaling voltage may lead to severe damage to the device!
The data on the permissible signaling voltage of the devices described in this manual you find in the section Power supply and host interface [}page23].
netANALYZER devices | Installation, operation and hardware description DOC091110UM18EN | Revision 18 | English | 2016-12 | Released | Public
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2.5.3 Device destruction by exceeding allowed external IO interface output current
Device: NANL-C500-RE and NANL-B500G-RE
To avoid destruction to your device due to exceeding allowed external IO interface output current, you must observe the following instructions. These instructions apply to all devices described in this manual.
· During operation of the NANL-C500-RE card or of the NANL-B500G-RE device the specified device specific maximum values for the output current at the external IO interface I/O signal pins must not be exceeded.
· The netX chip and other components of the NANL-C500-RE card or of the NANL-B500G-RE device can be damaged if the output current at the external IO interface I/O signal pins exceeds the maximum permissible value!
The data on the maximum permissible output current at the I/O signal pins for the devices described in this manual you find in the section Maximum permissible Output Current (external IO Interface) [}page24].
2.5.4 Damage of externally attached hardware
NANL-C500-RE
· If the +3.3V output of the external IO interface is enabled, externally attached hardware could be damaged as voltage is driven.
· Before an external device is connected to the NANL-C500-RE card, check that the external device is suitable for the application.
NANL-B500G-RE
· If the +3.3V output of the external IO interface is enabled (I/O status LED lights up orange), externally attached hardware could be damaged as voltage is driven.
· If the +24V output of the external IO interface is enabled (I/O status LED lights up red), externally attached hardware could be damaged as voltage is driven.
· Before an external device is connected to the NANL B500G device, check whether the value for the voltage for the NANL B500G device set in the software is correct. Furthermore, check whether the external device is suitable for the application.
netANALYZER devices | Installation, operation and hardware description DOC091110UM18EN | Revision 18 | English | 2016-12 | Released | Public
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2.5.5 Electrostatically sensitive devices (NANL-C500-RE)
Devices: NANL-C500-RE
This equipment is sensitive to electrostatic discharge, which cause internal damage and affect normal operation. Therefore adhere to the necessary safety precautions for components that are vulnerable with electrostatic discharge if you install or replace your device. Follow the guidelines listed hereafter when you handle this equipment:
· Touch a grounded object to discharge potential static.
· Wear an approved grounding wriststrap.
· Do not touch connectors or pins on the device.
· Do not touch circuit components inside the equipment.
· If available, use a static-safe workstation.
· When not in use, store the equipment in appropriate static-safe
packaging.
Reference safety [S2]
2.5.6 Assignment of wrong IP addresses, malfunction (NANL-B500G-RE)
The analyzer device NANL-B500G-RE must not be inserted via a switch or hub directly into a corporate network with other devices, as long as the
analyzer device is operating in DHCP server operation mode. Otherwise, it may lead to wrong assignment of IP addresses and malfunction.
The analyzer device NANL-B500G-RE works by default as an external DHCP server in the DHCP server operation mode and independently
assigns IP addresses to other devices. This may happen also to devices which are not concerned by the netANALYZER measurements.
In order to connect the analyzer device NANL-B500G-RE to any network ensure that DHCP server operation mode is disabled.
2.6 References safety
[S1] ANSI Z535.6-2006 American National Standard for Product Safety Information in
Product Manuals, Instructions, and Other Collateral Materials
[S2] IEC 60950-1, Information technology equipment - Safety - Part 1: General
requirements, (IEC 60950-1:2005, modified); German Edition EN 60950-1:2006
[S3] EN 61340-5-1 and EN 61340-5-2 as well as IEC 61340-5-1 and IEC 61340-5-2
netANALYZER devices | Installation, operation and hardware description DOC091110UM18EN | Revision 18 | English | 2016-12 | Released | Public
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2.7 Labeling of safety messages
In this document all Safety Instructions and Safety Messages are designed according both to the international used safety conventions as well as to the ANSI Z535.6 standard, refer to reference safety [S1].
· The Section Safety Messages at the beginning of a chapter are pinpointed particularly and highlighted by a signal word according to the degree of endangerment. The kind of danger is specified exactly by the safety message text and optionally by a specific safety sign.
· TheIntegrated Safety Messages within an instruction description are highlighted with a signal word according to the degree of endangerment. The kind of danger is specified exactly by the safety message text.
Signal words and safety signal in safety messages on personal injury
Signal word Meaning (international)
Indicates a direct hazard with high risk, which will have as consequence death or grievous bodily harm if it isn't avoided.
Indicates a possible hazard with medium risk, which will have as consequence death or (grievous) bodily harm if it isn't avoided.
Indicates a minor hazard with medium risk, which could have as consequence simple battery if it isn't avoided.
Table6: Signal words and safety signs in safety messages on property damage
Safety sign Sort of warning or principle
Warning of lethal electrical shock
Principle: Disconnect the power plug
Table7: Safety signs in safety messages on personal injury
Signal words and safety signs in safety messages on property damage
Signal word Meaning
Indicates a property damage message.
Table8: Signal words in safety messages on property damage
Safety signs Sort of warning or principle
Warning on damages by electrostatic discharge
Example: Warning on device destruction due by too high supply voltage
Table9: Safety signs for warning of property damage
netANALYZER devices | Installation, operation and hardware description DOC091110UM18EN | Revision 18 | English | 2016-12 | Released | Public
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3 Description
You can use the analyzer card NANL-C500-RE or the analyzer device NANL-B500G-RE to record the performance and the functions of individual
systems or system components of bus systems, which conform to the Ethernet II IEEE 802.3 specification.
The analyzer card NANL-C500-RE or NANL-B500G-RE described in this user manual, act as a passive Ethernet analyzer in Real-Time Ethernet systems. The NANL-C500-RE card or the NANL-B500G-RE device analyze the data traffic in a communication stretch and protocol the arriving Ethernet frames.
For process data aquisition and for the clear presentation of process values for netANALYZER the software extension netANALYZER Scope serves. The
frame data are captured on the hard disk and can be used for further analysis in Wireshark.
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3.1 Recording and analyzing data traffic
For devices with two Ethernet channels the analyzer card NANL-C500-RE and the analyzer device NANL-B500G-RE capture the Ethernet frames and
adds the time stamps to them. Therefore the analyzer card or the analyzer device must be connected over two patch cables from one of the TAP to the
Ethernet device connections.
Figure1: Typical application (Use Case 2) - The communication between a device and its connection partners in a network should be analyzed
In the "Interactive operating mode" the data capturing must be configured and started via the PC software. This way the analyzer card NANL-C500­RE or the analyzer device NANL-B500G-RE and the PC software capture the data packets of the communication line, transmit the data packets and save them on the hard disk. On the NANL-B500G-RE analyzer device, data recording is alternatively performed in the "Autonomous mode" with start and stop via the REC button without netANALYZER Scope software.
On the analyzer card NANL-C500-RE or at the analyzer device NANL­B500G-RE two TAP are integrated, in consequence two communication channels are operational, without a PC must be connected permanently.
Figure2: Example representation physical TAP
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In combination with the driver and the firmware the analyzer card NANL­C500-RE or the analyzer device NANL-B500G-RE store the data via DMA
on the hard disk of the PC. Using the PC software and its export function the data can be transformed to the open WinPcap format (*.pcap), which can be analyzed e. g. with Wireshark.
Figure3: Typical analyzer application with the capturing of the Ethernet data transfer and IO events
Additionally, events of up to four digital inputs can be captured. At the four digital inputs the input signals produce a special Ethernet frame in the analyzer card NANL-C500-RE or the analyzer device NANL-B500G-RE. This frame is not on the line, but is created for evaluation purposes.
Note:
For the GPIO events in Wireshark a pseudo Ethernet frame is shown (MAC Address 00:02: A2: FF: FF: FF, Ether Type = 0x88ff), this is not a true Ethernet frame, but is inserted as wildcard in the firmware. Then this frame is decoded as GPIO event e. g. with Wireshark.
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3.2 Interactive and Autonomous operating mode
Figure4: Interactive and Autonomous operating mode
Interactive operating mode
In the "Interactive operating mode", the NANL-C500-RE card and the NANL-B500G-RE device are connected to a PC.
Autonomous operating mode
For the NANL-B500G-RE device you can use the "Autonomous operating mode". In this operating mode (from the netANALYZER firmware image version 1.2.0.0) the device is not connected to a PC and you can integrate the analyzer device into a communication link and start and stop the recording of frames by means of a button (red REC button). The data are stored directly on the connected USB mass storage device.
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4 System requirements
4.1 Hardware requirements
PC with the following specification:
· Intel compatible CPU, approx. 2 GHz or faster
· DVD ROM drive
· SVGA 1024x768 16bit colors or better
· Approx. 73 MB free hard disk memory for the Wireshark software;
further required memory capacity depends from the current use case.
· 1 PCI slot* for NANL-C500-RE card (*supply voltage 3.3 V, signaling voltage 5 V or 3.3 V)
· 1 separate network card with RJ45 Ethernet socket (1 Gb/s) (only for NANL-B500G-RE device)
Accessories:
· 2 patch cable (Ethernet)
Note:
The maximum allowed total length of the Ethernet cable via which the analyzer card NANL-C500-RE or the analyzer device NANL-
B500G-RE within the Ethernet system are connected via a TAP to the devices in the system is 100 meters.
· The maximum allowed cable length for the 24V power supply is 3 meters.
· Power supply unit for NANL-B500G-RE device: 24V dc/ 1.3A
Note:
The power supply unit (for standard applications) delivered with the NANL-B500G-RE device is designed as follows: 24V dc, 1.25A (1.8M KAB). See also section Power supply and host interface [}page23].
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4.2 Power supply and host interface
For the power supply and the host interface used for the analyzer card NANL-C500-RE you must observe the following requirements:
netANALYZER hardware
Supply voltage Signaling voltage
host interface
Host interface Signaling voltage
external IO
NANL-C500-RE +3.3 VDC ±5 % / 800 mA 5 V or 3.3 V PCI slot 3.3 V
NANL-B500G-RE 24V DC / 1.3A / 31.2W,
18V ... 30V DC
- RJ45 Ethernet socket (1 Gb/s)
3.3 V 1 mA or 24V / max. 600 mA
Table10: Requirements power supply and host interface for NANL-C500-RE or NANL­B500G-RE
The data in the table above have the following meaning:
Supply voltage The required and permissible supply voltage at the analyzer card and the analyzer device
Signaling voltage host interface The required or tolerated signaling voltage at the I/O signal pins at the PCI bus of the analyzer card NANL-C500-RE.
Host interface Type of the host interface
Signaling voltage external IO
The required or tolerated signaling voltage at the I/O signal pins of the External IO interface of the analyzer card and the analyzer device.
Note:
If the power supply unit delivered with the NANL-B500G-RE device (dc 24V / 1.25 A) is used, at 500 mA at the external IO interface of the NANL-B500G-RE device the current limiter is turned on. To avoid a reset of the analyzer device, use for this special case a more powerful power supply (24V dc / 1.3A).
For more see section Power supply NANL-B500G-RE [}page66].
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4.3 Maximum permissible output current (external IO interface)
NANL-C500-RE
For the analyzer card NANL-C500-RE (all hardware revisions) the maximum permissible output current for each of the I/O signal pins (pins 1, 3, 5, 7) at the external IO interface is:
10 mA (at 3.3V signaling voltage at the external IO interface).
Device name Device type Revision Maximum permissible output current
at the external IO interface in [mA] at 3.3 V signaling voltage
Pin 1 Pin 3 Pin 5 Pin 7
netANALYZER PC card PCI RTE
NXANL 500-RE 2 10 mA 10 mA 10 mA 10 mA
NXANL 500-RE 3
NANL-C500-RE 4
Table11: Maximum permissible output current (external IO interface NANL-C500-RE)
NANL-B500G-RE
For the analyzer device NANL-B500G-RE the maximum permissible output current at the external IO interface (for all I/O signal pins 1, 3, 5 and 7 in total) is:
25 mA (at 3.3V signaling voltage at the external IO interface).
600 mA (at 24V signaling voltage at the external IO interface).
Device name Device type Revision Maximum permissible output current
at 3.3 V or 24V signaling voltage
For Pin 1, Pin 3, Pin 5 and Pin 7 in total
netANALYZER portable device RTE Gigabit
NANL-B500G-RE 2 at 3,3V: 1 mA
at 24V: 600 mA
NANL-B500G-RE 3
NANL-B500G-RE 4
Table12: Maximum permissible output current (external IO interface NANL-B500G-RE)
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4.4 Requirements NANL-B500G-RE (Autonomous operating mode)
In the "Autonomous operating mode" of the NANL-B500G-RE device (from the netANALYZER image version 1.2.0.0) the analyzer device is not connected to a PC. In the function mode "Live dump mode", the analyzer device NANL-B500G-RE stores the entire recorded data traffic directly on a connected USB mass storage device.
Requirements for using the Autonomous operating mode
· netANALYZER image version 1.2.0.0 (or higher)
· Required License: 8582.060 LIC/NANL/SA
· USB stick or USB hard drive, FAT32-formatted, at least 100 MByte of
memory capacity
The USB mass storage device can be an USB stick or an USB hard disk. The USB socket provides a maximum of 500 mA, sufficient for the connection of a USB stick. When connecting a USB hard disk with a higher power consumption, a separate power supply is required.
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5 Getting started
5.1 Notes for installation and operation
You must read and obey the following notes about installation and operation of your analyzer card NANL-C500-RE or your analyzer device NANL-B500G-RE to guarantee proper installation and an error-free
operation of your device.
Note Description
Installation sequence The installation sequence:
1. Install Software from DVD.
2. Mount NANL-C500-RE or connect NANL-B500G-RE.
must be obeyed. Otherwise the result could be incorrect entries in the Registry. This again leads to malfunctions during later installation of software updates.
Number of PCI bus participants for optimal operation
The capturing feature of the NANL-C500-RE card works under high load optimally only if the number of participants in the communications PCI bus is minimized. It is advantageous when the NANL-C500-RE card is the only PCI card in the PC.
Inserting netANALYZER hardware into the communication Link
To analyze the data transfer of a communication line between two devices, these devices must be connected to the same TAP.
The bandwidth of the network connection between the NANL-B500G-RE device and the PC must be sufficiently large to transport the resulting data of the four capturing interfaces.
NANL-B500G-RE: Important! The analyzer device NANL-B500G-RE must not be inserted via a switch or hub directly into a corporate network with other devices, as long as the analyzer device is
operating in DHCP server operation mode. Otherwise, it may lead to wrong assignment of IP addresses and malfunction.
The analyzer device NANL-B500G-RE works by default as an external DHCP server in the DHCP server operation mode independently and assigns IP addresses to other devices.
This may happen also to devices which are not concerned by the netANALYZER measurements.
Before you connect the analyzer device NANL-B500G-RE to any network, ensure that DHCP server operation mode is disabled.
Damage of externally attached Hardware
NANL-C500-RE:
· If the +3.3V output of the external IO interface is enabled, externally attached hardware could be damaged as voltage is driven.
· Before an external device is connected, check that the external device is suitable for the application.
NANL-B500G-RE:
· If the +3.3V output of the external IO interface is enabled (I/O status LED lights up orange), externally attached hardware could be damaged as voltage is driven.
· If the +24V output of the external IO interface is enabled (I/O status LED lights up red), externally attached hardware could be damaged as voltage is driven.
· Before an external device is connected to the NANL B500G device, check whether the value for the voltage for the NANL B500G device set in the software is correct. Furthermore, check whether the external device is suitable for the application.
Auto crossover and port­switching
Because of the auto-crossover function of most of the RTE systems, the assignment of port 0 and 1 or port 2 and 3 at the netANALYZER device can change between different test runs. For more information refer to section Auto-crossover and port-switching [}page53].
Transferring NANL­B500G-RE data save without loss to the PC
Important! The color of both LEDs on the Gigabit RJ45 Ethernet socket on the reverse side of the analyzer device NANL-B500G-RE must be green! If the right LED lights up in orange, the transmission rate to the PC is less than 1 Gb/s, by consequence insufficient bandwidth may occur. For more see section LINK-ACT and LINK-1000/LINK100 (Reverse Side) [}page65].
Saved Ethernet connection from NANL-B500G-RE to the PC
Transmission errors on the host Gigabit interface cable (such as EMC interference or bad connections) do not cause any data loss. However, to strong interference can lead to a disconnection.
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Note Description
Interactive operating mode for NANL-B500G-RE (connection to a PC)
If the analyzer device is used via the UPLINK socket (compare section Connecting analyzer device NANL-B500G-RE to the PC (interactive opeating mode) [}page44]), the "DeviceBusy.txt" file is created on the USB mass storage device, with the contents: "netANALYZER is in use and could not be opened for autonomous operation."
Autonomous operating mode for NANL-B500G-RE (connection to an USB mass storage device)
· If no "Autonomous mode" license is present, the "NoLicence.txt" file is created on the USB mass storage device with the following contents: "No valid netANALYZER license found for autonomous operation."
· If a USB mass storage device with a partition marked "active" is connected to the analyzer device NANL-B500G-RE (bootable medium), the analyzer device will remain on boot during boot (SYS LED is yellow).
Table13: Notes about installation and operation
5.2 Overview installation
No Step Description Detailed information,
see chapter / section
1 Software installation
1.1 Requirements - Install .NET Framework
- Install Wireshark
System requirements [}page22]
1.2 Install netANALYZER Scope software
- Insert the netANALYZER Scope DVD.
- Install netANALYZER Scope software.
User manual software installation for netANALYZER
2 Hardware installation
2.1 Safety messages Adhere
- to the Safety messages on personal injury
- and to the Property damage messages given in this manual.
Safety messages on personal injury [}page39], Property damage messages [}page40]
2.2 NANL-C500-RE Mount the analyzer card NANL-C500-RE into a free PCI slot in
the PC.
Mounting analyzer card NANL-C500-RE to the PC [}page43]
2.3 OR
NANL-B500G-RE
Connect the analyzer device NANL-B500G-RE to the RJ45 Ethernet socket (1 Gb/s) at the separate network card with in the PC.
Connecting analyzer device NANL-B500G­RE to the PC [}page44]
2.4 Inserting Hardware in the communication link
Note! The RJ45 socket is only for use in LAN, not for telecommunication circuits.
Mounting analyzer card NANL-C500-RE to the PC
Insert the NANL-C500-RE card or the NANL-B500G-RE device into the communication link to be analyzed.
Inserting netANALYZER hardware into the communication Link [}page47]
Table14: Overview installation
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5.3 Overview installation update
No Step Description Detailed Information,
see the Documentation / Chapter / Section
1. Hardware update Only for existing hardware installation for NXANL 500-RE
Rev 2 und Rev 3:
Apply the netANALYZER hardware update and then update the driver and the software.
Hardware update for NXANL 500-RE Rev 2 and Rev 3 [}page73]
2 Update driver and
software
- Unistall earlier drivers and software.
- Install current driver and software.
- Complete the driver installation after rebooting the PC.
User manual software installation for netANALYZER
3 How to update the
NANL-B500G-RE firmware
Note! The IP addresse of the device and the IP address of the
PC must be in the same network respectively the DHCP server must be online.
- Find out the IP address of the device by using the Ethernet Device Configuration program.
- Enter the found IP address in the address bar of Windows Explorer.
- Enter the user name "update" and the password "nanl­b500g-re" into the FTP server log on screen.
- Copy the firmware update file from the netANALYZER DVD into the netANALYZER FTP server directory.
How to update the NANL-B500G-RE firmware [}page54]
Table15: Overview how to update the installation
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5.4 Configuring the NANL-B500G-RE IP address
Note:
The IP addresse of the device and the IP address of the PC must be in the same network respectively the DHCP server must be
online.
The NANL-B500G-RE device can operate in three different modes:
· Static IP address (manual assignment) A fixed IP address is assigned to the analyzer device NANL-B500G-RE. The user must manually assign the IP address designated. This option
is used only in special cases.
· DHCP client mode (external DHCP server required) The IP address is assigned to the analyzer device NANL-B500G­RE.The device gets an IP address from the external DHCP server using the DHCP protocol. This IP address then automatically is assigned. This
option is used only in special cases.
· DHCP server operation (device operates as DHCP server) As an DHCP server, the analyzer device NANL-B500G-RE assigns itself IP addresses to other devices.
This option is the default setting in the most common use case. The user must not make any configuration.
Important:
The analyzer device NANL-B500G-RE must not be inserted via a switch or hub directly into a corporate network with other devices. Otherwise, it may lead to wrong assignment of IP addresses and malfunction. The analyzer device works by default as an external DHCP server in the DHCP server operation mode independently and assigns IP addresses to other devices. This may happen also to devices which are not concerned by the netANALYZER measurements.
For the data captured by the analyzer device NANL-B500G-RE and transmitted over an Ethernet connection to the PC arrive safely, you may use the analyzer device exclusively with a laptop or a PC with a separate network card.
DHCP server operation
Therefore you must set your LAN connection to (IP V4) Automatically obtain IP address.
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Static IP address or DHCP client operation
To use Static IP address or DHCP client mode, you can configure your netANALYZER protable device NANL-B500G-RE using the Ethernet Device Configuration program. In Ethernet Device Configuration, to find the NANL-B500G-RE device, you must enable the NetIdentV2 protocol.
For details refer to the operating instruction manual Ethernet Device
Configuration, Address setting for Ethernet capable Hilscher devices. You find this manual on the netANALYZER Installation DVD under Documentation.
Note:
In case of problems due to incorrect settings of the IP address (e. g. device is not accessible), restart your device. While turning on your device press the REC button for about 1 minute. Then the default setting for the IP address of your device (DHCP server mode) is restored.
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5.5 Autonomous operating mode for NANL-B500G-RE
In the "Autonomous operating mode" of the NANL-B500G-RE device (from the netANALYZER image version 1.2.0.0) the analyzer device is not connected to a PC. Data recording is started or stopped via the red REC button on the device front side.
In the "Live dump mode" mode, the Analyzer device NANL-B500G-RE stores the entire recorded data traffic directly on a connected USB mass storage device. The created PCAP files are stored in a ring buffer.
USB stick or USB hard drive
The USB mass storage device can be an USB stick or an USB hard disk. The USB plug provides a maximum of 500 mA, sufficient for the connection of an USB stick.
When connecting an USB hard disk with a higher power consumption, a separate power supply is required.
Note:
During capturing, data is permanently written to the USB mass storage device. Note that some mass storage devices have a limited writing-time and thus the lifetime of the storage medium may be reduced during continuous operation.
PCAP files (file name and size)
The created PCAP file settings are named with the abbreviation (prefix) "pcapdump", a 5-digit sequence number respectively a time stamp and have the file extension ".pcap".
File name: pcapdump_xxxxx_YYYYMMDDhhmmss.pcap
xxxxx = 00000, 00001, 00002 (sequence number*),
YYYYMM ...... Time of the capturing start (time stamp).
The PCAP files have a file size of up to 50 MByte.
*The USB mass storage device is filled with individual capturing files during capturing process. If the USB mass storage device is full, the earliest files are overwritten during the capturing process. This behavior can be seen from the sequence number.
Note:
Wireshark recognizes the files created during the "Autonomous operating mode" by the prefix "pcapdump" and suffix ".pcap". All pcap files that were recorded in the "Autonomous mode" are recognized by Wireshark as a file setting, independent of their time stamp! Distribute the pcap files manually into different directories to separate your records according to appropriate file formats.
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Requirements for using the Autonomous operating mode
· netANALYZER image version 1.2.0.0 (or higher)
· Required license: 8582.060 LIC/NANL/SA
If no "Autonomous mode" license is present, the "NoLicence.txt" file is created on the USB mass storage device with the following contents: "No valid netANALYZER license found for autonomous operation."
· USB stick or USB hard drive, FAT32 formatted, at least 100 MByte memory capacity
Presettings for the behavior of the GPIO signals in "PCAP dump mode"
In the "PCAP dump mode" mode, the following default configuration for the GPIOs is configured:
· 24 V
· GPIO 0: Input rising edge
· GPIO 1: Input rising edge
· GPIO 2: input falling edge
· GPIO 3: input falling edge
Starting or stopping NANL-B500G-RE in the Autonomous operating mode
Starting: Press briefly the red REC button on the device front side.
Stopping: Press and hold the red REC button on the device front side for at least 1 second.
For further descriptions on how to use the NANL-B500G-RE analyzer in the Autonomous operating mode, refer to section Connecting analyzer device NANL-B500G-RE to USB (Autonomous operating mode) [}page45].
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5.5.1 Set the time for the autonomous operating mode
The analyzer device NANL-B500G-RE has an onboard RTC (real-time clock). The clock is buffered and holds the clock time about 10 days without a connected power supply. If the NANL-B500G-RE device has detected that the device clock is not set or the RTC buffering has failed (e. g., because the device has not been used for several weeks), the STA1 LED on the front side of the device will flash orange at 1 Hz (see section SYS, STA0, STA1, I/O, LINK and RX (Front side) [}page63]).
Note:
Autonomous data capturing is still possible in spite of, the clock time is not set, but the timestamps of the recorded frames have an absolute offset to a past date. The relatively measured time stamps between the frames are furthermore recorded in a highly precise manner.
Set the time for the autonomous operating mode
The clock time can be set in the analyzer device NANL-B500G-RE via a web browser.
Note:
When setting the clock time using the netANALYZER configuration web page, the analyzer device is restarted. This way a running data capturing is aborted.
To set the clock time using a web browser, perform the following steps. Ø Enter the IP address of the analyzer device NANL-B500G-RE (e. g.
192.168.1.1.) in the address line of the browser.
Ê The netANALYZER configuration web page appears.
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Figure5: Website netANALYZER configuration
Ø Under New time zone, select the time zone. Ø Under New time, set the date and time. Ø Click Set new time. ð The new date and time are stored in the analyzer device NANL-B500G-
RE and are then used as the basis for the time stamp for each recorded frame.
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5.5.2 Displaying lost frames in Wireshark
If for the autonomous operating mode of the analyzer device NANL-B500G­RE very high transfer rates are used during the data transmission via Ethernet and the writing rate to the USB mass storage device increases correspondingly, frames are lost when storing on the USB mass storage device and the transmitted analysis data are not captured completely.
From the Wireshark version 2.3 lost frames can be made visible. If an affected pcap file is opened in Wireshark, the entry (1) 'Buffer overflow' (frames will be dropped after next buffer recovery) and the corresponding time stamp will appear in the frame view, indicating that frame losses have occurred since this time. This means that no frames could be saved or individual frames were discarded. The (2) 'Buffer recovery' (frame reception has recovered) entry and the associated time stamp indicate that the system has recovered, the network load has been diminuished, and full writing capacity has been achieved again. From this point onwards, all frames could be received again without gaps. The following screenshot shows the two events that mark the beginning and end of the buffer overflow. Before the entry (1) or after the entry (2), all frames are received completely, between the two entries frame losses must be assumed.
Figure6: Buffer overflow
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Note: If the STA1 LED flashes 1x in red (=FIFO overflow), the (1) 'Buffer
overflow' entry is made in Wireshark. I. e., a buffer overflow has
occurred and frames have been discarded.
Possible causes of frame loss and workaround
If the maximum transmission rate on the Ethernet is greater than the writing rate on the USB mass storage device, frame losses can occur. This applies in particular to systems which operate with very high bus loads during the data transmission.
Ø Capture only on one TAP to reduce the data load. It is not possible to
write all data to the USB mass storage device.
Ø Note that the USB 2.0 interface can transfer approx. 50% incoming bus
load on a TAP to a USB medium, or 25% on each port when using both TAPs.
Ø Switch to interactive operating mode with PC to record higher data
rates.
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6 Device drawings
6.1 Analyzer card NANL-C500-RE
Figure7: Top side analyzer card NANL-C500-RE
Figure8: Slot plate analyzer card NANL-C500-RE
Note:
To analyze the data transfer of a communication line between two devices, these devices must be connected to the same TAP.
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6.2 Analyzer device NANL-B500G-RE
Figure9: Front side analyzer device NANL-B500G-RE
Figure10: Reverse side analyzer device NANL-B500G-RE
SYS system LED (yellow/green), STA0, STA1 Status LEDs (red/green), I/O Status LED (red/green)
External I/O interface
External interface input output signals with 4 digital inputs/outputs (GPIOs 0 to 3)
Ethernet RJ45 sockets (4 ports): Port 0 to port 3, 2 communication channels: TAP B, TAP A
Note: To analyze the data transfer of a communication line between two devices, these devices must be
connected to the same TAP.
REC: Button to enable data recording in the autonomous operating mode, refer to section Connecting analyzer device NANL-B500G-RE to USB (Autonomous operating mode) [}page45].
(Additional function: Restores the default setting for the IP address of your device (DHCP server mode) - While turning on your device press the REC button for about 1 minute.)
Alternative female connector +24V to connect power supply
24V Voltage supply Combicon: GND/+24V/FE
Power switch (ON/OFF)
Gigabit Ethernet RJ45 socket to the PC (1 Port with 1 Gb/s)
USB plug (Typ A, USB 2.0, 4-pin)
Table16: Explanations to the front side and reverse side NANL-B500G-RE
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7 Hardware installation and operation
To install the NANL-C500-RE card or the NANL-B500G-RE device handle as described in the sections hereafter.
For installation and operation of the netANALYZER device check any notes in the overview in chapter Getting started [}page26].
7.1 Safety messages on personal injury
Obey to the following safety messages on personal injury, when installing, uninstalling or replacing the NANL-C500-RE card.
7.1.1 Electrical shock hazard (NANL-C500-RE)
NANL-C500-RE card:
Lethal Electrical Shock caused by parts with more than 50V!
HAZARDOUS VOLTAGE inside of the PC or of the connecting device. Ø Strictly obey to all safety rules provided by the device’s manufacturer in
the documentation!
Ø First disconnect the power plug of the PC or of the connecting device,
before you open the cabinet.
Ø Make sure, that the power supply is off at the PC or at the connecting
device.
Ø Open the PC cabinet and install or remove the NANL-C500-RE card
only after disconnecting power.
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7.2 Property damage messages
Obey to the following property damage messages, when installing the netANALYZER device (NANL-C500-RE card or NANL-B500G-RE device).
7.2.1 Device destruction by exceeding allowed supply voltage
Device destruction!
Operating the netANALYZER device with a supply voltage above of the specified range leads to device destruction. Ø Use only the permissible supply voltage to operate the netANALYZER
device.
For detailed information on the supply voltage, refer to section Power supply and host interface [}page23].
7.2.2 Device destruction by exceeding allowed signaling voltage
Device destruction!
All I/O signal pins at the netANALYZER device tolerate only the specified signaling voltage!
Operating the netANALYZER device with a signaling voltage other than the specified signaling voltage may lead to severe damage to the netANALYZER device!
For detailed information on the signaling voltage, refer to section Power supply and host interface [}page23].
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7.2.3 Device destruction by exceeding permissible external IO interface output current
Device destruction!
The netX chip and other components of the NANL-C500-RE card and the NANL-B500G-RE device can be damaged if the output current at the external IO interface I/O signal pins exceeds the maximum permissible value! Ø During operation of the NANL-C500-RE card and the NANL-B500G-RE
device the specified device specific maximum values for the output current at the external IO interface I/O signal pins must not be exceeded.
The data on the maximum permissible output current at the I/O signal pins for the devices described in this manual you find in the section Maximum permissible Output Current (external IO Interface) [}page24].
7.2.4 Damage of externally attached hardware
NANL-C500-RE
Damage of externally attached hardware
If the +3.3V output of the external IO interface is enabled, externally attached hardware could be damaged as voltage is applied to the device. Ø Before an external device is connected, check that the external device
is suitable for the application.
NANL-B500G-RE
Damage of externally attached Hardware
If the +3.3V output of the external IO interface is enabled (I/O status LED lights up orange), externally attached hardware could be damaged as voltage is driven.
If the +24V output of the external IO interface is enabled (I/O status LED lights up red), externally attached hardware could be damaged as voltage is driven. Ø Before an external device is connected to the NANL B500G device,
check whether the value for the voltage for the NANL B500G device set in the software is correct. Furthermore, check whether the external device is suitable for the application.
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7.2.5 Electrostatically sensitive devices (NANL-C500-RE)
NANL-C500-RE card:
Adhere to the necessary safety precautions for components that are vulnerable with electrostatic discharge.
Electrostatically sensitive devices
To prevent damage to the PC and the NANL-C500-RE, make sure: Ø that the NANL-C500-RE card is grounded via the endplate and the PC
and make sure,
Ø that you are discharged when you mount/demount the NANL-C500-RE
card.
7.2.6 Assignment of wrong IP addresses, malfunction (NANL-B500G-RE)
Important:
The analyzer device NANL-B500G-RE must not be inserted via a switch or hub directly into a corporate network with other devices, as long as the analyzer device is operating in DHCP server operation mode. Otherwise, it may lead to wrong assignment of IP addresses and malfunction.
The analyzer device NANL-B500G-RE works by default as an external DHCP server in the DHCP server operation mode independently and assigns IP addresses to other devices. This may happen also to devices which are not concerned by the netANALYZER measurements. Ø In order to connect the analyzer device NANL-B500G-RE to any
network ensure that DHCP server operation mode is disabled.
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7.3 Mounting analyzer card NANL-C500-RE to the PC
Note:
The installation sequence must be obeyed.
1. Install software from DVD.
2. Mount NANL-C500-RE card.
Otherwise, there will be incorrect registry entries. This in turn leads to disturbances in subsequent installation of software updates.
For mounting the analyzer card NANL-C500-RE to the PC handle as follows:
Step 1: Safety precautions
Lethal Electrical Shock caused by parts with more than
50V!
Ø Disconnect the power plug of the PC or of the connecting device. Ø Make sure, that the power supply is off at the PC or at the connecting
device.
Electrostatically sensitive devices
Ø Make sure, that the NANL-C500-RE card is grounded via the endplate
and the PC and make sure, that you are discharged when you install/ uninstall the NANL-C500-RE card.
Device Destruction!
Ø Use exclusively 3.3 V for supply voltage to operate the NANL-C500-RE
card. Operation with 5 V supply voltage leads to device destruction.
Ø At the I/O signal pins of the PCI bus use exclusively 5 V or 3.3 V
signaling voltage and at the I/O signal pins of the External IO interface use exclusively 3.3 V signaling voltage. Higher signaling voltage may lead to severe damage to the NANL-C500-RE card!
Step 2: Installing card
Ø Open the cabinet of the PC. Ø Plug in the analyzer card NANL-C500-RE on a free PCI slot. Ø Fix the slot plate of analyzer card NANL-C500-RE to the slot plate of the
PC by using a screw.
Ø Close the PC casing. Ø Connect the PC to the power supply and switch on the PC.
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7.4 Connecting analyzer device NANL-B500G-RE to the PC
(interactive opeating mode)
Note: The installation sequence:
1. Install software from DVD.
2. Mount NANLB500GRE device.
must be obeyed. Otherwise, there will be incorrect registry entries. This in turn leads to disturbances in subsequent installation of software updates.
For connecting the analyzer device NANL-B500G-RE to the PC handle as follows:
Step 1: Safety precautions
Device Destruction
Ø The voltage applied at the NANL-B500G-RE device must not exceed 30
V, otherwise the device may be destroyed.
Ø At the I/O signal pins of the External IO interface use exclusively 3.3 V
or 24 V signaling voltage. Higher signaling voltage may lead to severe damage to the NANL-B500G-RE device!
Step 2: Installing device
Ø Establishing an Ethernet connection from the analyzer device NANL-
B500G-RE to the PC.
Note:
The Ethernet connection from the analyzer device NANL-B500G­RE to the PC is a saved connection without loss. Transmission errors on the host Gigabit interface cable (such as EMC interference or bad connections) do not cause any data loss. However, to strong interference can lead to a disconnection.
Ø Connect the Ethernet cable to the Gigabit RJ45 Ethernet socket
UPLINK 1 Gb/s at the reverse side of the device.
Ø Connect the Ethernet cable to the RJ45 Ethernet socket (1 Gb/s) at the
separate network card with in the PC.
Ø Connect the analyzer device NANL-B500G-RE to an external 24V
power supply.
Important:
The color of both LEDs on the Gigabit RJ45 Ethernet socket on the reverse side of the analyzer device NANL-B500G-RE must be green! If the right LED lights up in orange, the transmission rate to the PC is less than 1 Gb/s, by consequence insufficient bandwidth may occur.
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7.5 Connecting analyzer device NANL-B500G-RE to USB
(Autonomous operating mode)
Proceed as follows if you want to use the NANL-B500G-RE analyzer device with an USB mass storage device:
Step 1: Safety precautions
Device Destruction
Ø The voltage applied at the NANL-B500G-RE device must not exceed 30
V, otherwise the device may be destroyed.
Ø At the I/O signal pins of the external IO interface use exclusively 3.3 V
or 24 V signaling voltage. Higher signaling voltage may lead to severe damage to the NANL-B500G-RE device!
Step 2: Connect the device to the USB, use the autonomous operating mode and transfer data for evaluation to a PC
Ø Connect the analyzer device NANL-B500G-RE to an external 24V
power supply.
Ø Connect the USB mass storage device (USB stick or USB hard disk
with at least 100 MByte capacity) to the USB plug on the reverse side of the NANL-B500G-RE analyzer device.
Ø When using an USB device with a power consumption of more than 500
mA, connect a separate power supply; If required, it is also possible to feed it via a USB hub.
Ê The analyzer device NANL-B500G-RE displays the autonomous
operating mode as flashing code (STA0-LED/orange/On, refer to section SYS, STA0, STA1, I/O, LINK and RX (Front side) [}page63], about "Autonomous operating mode").
Ø To start capturing, briefly press the red REC button on the front side of
the device.
Note:
If an USB mass storage device a partition of which is marked as "active" is connected to the analyzer device NANL-B500G-RE (bootable medium), the analyzer device will remain on boot during boot process (SYS LED is yellow).
Ê The analyzer device NANL-B500G-RE starts capturing data traffic
in .pcap files, which are stored in the root directory of the USB mass storage device.
Ø To stopp capturing, press the red REC button on the front side of the
deivce for at least 1 second.
Note:
After stopping capturing, the analyzer device NANL-B500G-RE still saves the previously captured data on the USB mass storage device for a few seconds. Therefore, before disconnecting the USB mass storage device, wait until the STA0 LED changes from red to orange again. Otherwise, data loss may occur, that is, the captured pcap files may be incomplete.
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Ø Pull the USB mass storage device from the USB plug on the reverse
side of the device and connect it to a PC.
Ø Download .pcap files and open them in Wireshark or import them to
netANALYZER-Scope.
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7.6 Inserting netANALYZER hardware into the communication
link
Important:
The analyzer device NANL-B500G-RE must not be inserted via a switch or hub directly into a corporate network with other devices, as long as the analyzer device is operating in DHCP server operation mode. Otherwise, it may lead to wrong assignment of IP addresses and malfunction.
Connect the analyzer card NANL-C500-RE or the analyzer device NANL­B500G-RE via two patch cables with the Ethernet device connections, in parallel to the communication connection to be analyzed. Basically, different assemblies are possible
Note:
(1) To analyze the data transfer of a communication line between two devices, these devices must be connected to the same TAP.
(2) The RJ45 socket is only for use in LAN, not for telecommunication circuits.
In the following subsections typical application cases are described.
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7.6.1 Application case 1
Capturing and analyzing the communication between two devices
Ø To capture the communication between two Ethernet devices, mount
the analyzer card NANL-C500-RE or the analyzer device NANL-B500G­RE via Ethernet cables (as displayed in the picture below).
Ø Connect both Ethernet cable only in TAP A (or in TAP B).
Figure11: Application case 1
Furthermore, it analyzes the number of erroneous messages.
A forwarding time of telegrams by a device can not be determined. See Application case 2 [}page49].
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7.6.2 Application case 2
Application case 2 is the typical application case
In this case the analyzer card NANL-C500-RE or the analyzer device NANL-B500G-RE can analyze the following procedures and parameters:
· the communication between two devices each for two channels each,
· the forwarding time through the device,
· the cycle time and the jitter in the cyclically running protocols,
· the changes of the data in the Ethernet frame through the device,
· the number of erroneous telegrams.
Ø To capture the communication of the two channels, mount the analyzer
card NANL-C500-RE or the analyzer device NANL-B500G-RE via Ethernet cables as shown in the picture.
Figure12: Application case 2
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7.6.3 Application case 3
Like application case 2, but with further devices
This use case corresponds to the application case 2, but with the difference that further devices are between the two analyzed Ethernet channels.
In this case the analyzer card NANL-C500-RE or the analyzer device NANL-B500G-RE can analyze the following procedures and parameters:
· the communication for two channels,
· the forwarding time through several devices,
· the cycle time and the jitter in the cyclically running protocols,
· the changes of the data in the Ethernet frame through several devices,
· the number of erroneous telegrams.
Ø To capture the communication of the two channels, mount the analyzer
card NANL-C500-RE or the analyzer device NANL-B500G-RE via Ethernet cables as shown in the picture.
Figure13: Application case 3
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7.6.4 Application case 4
Like application case 2, but with analysis of input signals
This use case corresponds to the application case 2, but in addition to the Ethernet communication one to four input signals are included in the analysis. If an edge reversal at the digital input happens, a pseudo Ethernet frame with timestamp is created in the analyzer card NANL-C500-RE or the analyzer device NANL-B500G-RE.
In this case the analyzer card NANL-C500-RE or the analyzer device NANL-B500G-RE can analyze the following procedures and parameters:
· the communication between two devices for two channels,
· the forwarding time through the device,
· the cycle time and the jitter in the cyclically running protocols,
· the changes of the data in the Ethernet frame through the device,
· protocol-stack processing time from Ethernet frame reception to digital
output switching,
· the input signal events on the basis of time-stamps,
· the number of erroneous telegrams.
Device Destruction
· At the I/O signal pins of the external IO interface use exclusively 3.3 V signaling voltage. Higher signaling voltage may lead to severe damage to the NANL-C500-RE card!
· At the I/O signal pins of the external IO interface use exclusively 3.3 V or 24 V signaling voltage. Higher signaling voltage may lead to severe damage to the NANL-B500G-RE device!
· To operate the NANL-C500-RE card use maximally 10 mA output current at the external IO interface I/O signal pins. Otherwise the netX chip and other components may be damaged.
· To operate the the NANL-B500G-RE device use maximally 1 mA (bei 3,3V) or 600 mA (bei 24V) output current at the external IO interface I/ O signal pins. Otherwise the netX chip and other components may be damaged.
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Damage of externally attached Hardware
NANL-C500-RE
· If the +3.3V output of the external IO interface is enabled, externally attached hardware could be damaged as voltage is driven.
· Before an external device is connected, check that the external device is suitable for the application.
NANL-B500G-RE
· If the +3.3V output of the external IO interface is enabled (I/O status LED lights up orange), externally attached hardware could be damaged as voltage is driven.
· If the +24V output of the external IO interface is enabled (I/O status LED lights up red), externally attached hardware could be damaged as voltage is driven.
· Before an external device is connected to the NANL B500G device, check whether the value for the voltage for the NANL B500G device set in the software is correct. Furthermore, check whether the external device is suitable for the application.
Ø To capture the communication of the two channels, mount the analyzer
card NANL-C500-RE or the analyzer device NANL-B500G-RE via Ethernet cables as shown in the picture.
The picture also shows schematically how a digital output signal is connected from the device to the digital input of the analyzer card NANL­C500-RE or the analyzer device NANL-B500G-RE.
Figure14: Application case 4 – Recording of the runtime in the device
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7.7 Auto-crossover and port-switching
In a system with for example one netANALYZER device and two RTE devices, the assignment of port 0 and port 1 or port 2 and port 3 can change between different test runs. This is due to the auto-crossover feature of most RTE systems. For auto-crossover the cable assignment by the devices is given randomly. The assignment of the lines as a "transmission line" or "receiving line" is random.
Example
Figure15: Example - Auto-Crossover and Port-Switching
At the 2nd Measurement in this example the receipt of the telegrams is wrong. The port numbers in the telegrams were exchanged.
If both devices use auto-crossover, there is the possibility that port 0 and port 1 will be exchanged for subsequent measurements. This is also true for port 2 and port 3.
Schematic Design of a TAP
Figure16: Design of a TAP, at the right Side Ports of Device 1 and Device 2 exchanged
The schematic design of a TAP makes evident which effects an interchange of the lines of the two devices has.
Workaround
A workaround is possible, by drawing conclusions from the records of two consecutive test runs. In the records for the second test run compared with the first test run, modified port numbers can be found.
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7.8 How to update the NANL-B500G-RE firmware
Note:
Requirements: The IP addresse of the analyzer device NANL­B500G-RE must be configured according to section IP address configuration (only NANL-B500G-RE) [}page29]. The IP addresse of the device and the IP address of the PC must be in the same network respectively the DHCP server must be online.
Step 1: Identify ip address of the device.
Ø Open the Ethernet Device Configuration program. Ø Scan for devices. Ê Your analyzer device NANL-B500G-RE is displayed.
Figure17: Ethernet Device Configuration - NANL-B500G-RE found (Example)
Ø Obtain the IP address of your NANL-B500G-RE device the firmware of
which you want to update. For the example shown in the figure above the obtained IP address is 192.168.1.1.
For details to the Ethernet Device Configuration program refer to the operating instruction manual Ethernet Device Configuration, Address setting for Ethernet capable Hilscher devices.
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Step 2: Copy current firmware in netANALYZER FTP server directory
Ø Open the Windows explorer. Ø Enter the IP address obtained from step 3 to the address bar of the
Windows explorer as follows: ftp://[IP addresse]. Alternatively you can use a common FTP utility. Then only enter the IP addresse [IP addresse].
Ê The Windows explorer Log On As screen appears. Ø On the Windows explorer Log On As screen enter "update" as user
name and "nanl-b500g-re" as password (without the double quotes).
Figure18: FTP server Log On Screen
Ê The the netANALYZER FTP server directory opens. Ø Copy the incremental firmware update file nanl-b500g-re.update to the
netANALYZER FTP server directory.
Ê The firmware update file can be found on the netANALYZER DVD in the
diectory NANL-B500G-RE firmware update.
Figure19: Copy the firmware update file to the netANALYZER FTP server directory.
Ê Once the file is copied, the FTP Server directory should contain the file
nanl-b500g-re.update.
Figure20: netANALYZER FTP server directory containing the firmware update file
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Ø There may exist a file update.log from a previous update process, the
log file can be ignored.
Ø Power off your NANL-B500G-RE device. Ø Power on your NANL-B500G-RE device and wait until the device is fully
operational.
Important:
Wait until the LEDs will stay in state "SYS LED = green, STA0 LED = red, STA1 LED = off" for approx. 10 seconds. During the update process, the LEDs may flash up in different colors.
Ê Your device is now updated.
Step 3: Check whether the update was successful
Ø To verify if the update process was successfully, verify the version
information.
Ø Open the netANALYZER Scope software and select under Device
Assignment your device. Alternatively, you can check the version
information in the netANALYZER configuration web site (see figure
Website netANALYZER configuration in section Set the time for the autonomous operating mode [}page33]).
Ê The main functions of the netANALYZER Scope software now are
enabled. Data can be recorded.
Ø Check under Device Assignment the firmware version, the version of
the remote access Windows client as well as of the device driver for your NANL-B500G-RE device.
ð The information for your device should be current now.
7.9 Temperature control of the fan (NANL- B500G-RE)
Device: NANL-B500G-RE
Note:
The fan is switched on during device boot-up and shuts off automatically a short time later if the CPU temperature is <60 °C. The fan operates temperature controlled. For a CPU temperature > 60 ° C the fan turns on.
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7.10 Demounting Analyzer Card NANL-C500-RE
For demounting the analyzer card NANL-C500-RE out of the PC handle as follows:
Step 1: Safety precautions
Lethal Electrical Shock caused by parts with more than
50V!
Ø Disconnect the power plug of the PC or of the connecting device. Ø Make sure, that the power supply is off at the PC or at the connecting
device.
Electrostatically sensitive devices
Ø Make sure, that the NANL-C500-RE card is grounded via the endplate
and the PC and make sure, that you are discharged when you install/ uninstall the NANL-C500-RE card.
Step 2: Remove the card
Ø Open the cabinet of the PC. Ø Pull out the male connector of the IO cable from the female connector of
the external IO interface, see device drawing Figure 4: Top side and front plate analyzer card NANL-C500-RE [}page37].
Ø Loosen the screws the analyzer card NANL-C500-RE card is fixed with. Ø Take the NANL-C500-RE card from the PCI slot. Ø Close the PC casing.
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8 Hardware properties
This chapter explains how to identify the hardware feature of the time stamp and how to collect Ethernet telegrams in transparent mode.
For information on how to preset the operating modes for data recording Ethernet or transparent mode in the user interface, refer to the operating instruction manual netANALYZER software, Installation and Use the Analysis Software.
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8.1 Timestamp
The figure hereafter shows for „Ethernet Mode“ or for „Transparent Mode“, where the timestamp for the associated data packet is taken.
Figure21: Message Timestamp-Point for „Ethernet Mode“ and „Transparent Mode“
„DV“ = Data Valid, „D0..3“ = Data, „5 d“ = SFD identifier
„SFD“ = Start-of-Frame-Delimiter
„Ethernet Mode“ (Standard Capturing):
In „Ethernet Mode“ the time stamp is taken at the reception of the SFD (Start-of-Frame-Delimiter).
„Transparent Mode“ (SFD is disturbed):
In „Transparent Mode“ the time stamp is always taken at the very front with the "data valid" lateral growth, i. e. at the proper start of the frame. This makes it possible to find a reference point also for faulty telegrams. Here preamble and SFD are not interpreted.
Accuracy of the time stamping
Time stamps on port 0 and port 1 on the NANL-C500-RE card or NANL­B500G-RE device can have an offset of up to 40 ns. After a settling time of approx. 100 ms after receiving the first telegram at one port the offset at this port is max. 8 ns.
Time stamps on port 2 and port 3 on the NANL-B500G-RE device have always a max. offset of 8 ns, without settling.
Time stamps on port 2 and port 3 on the NANL-C500-RE card of the Rev. 4 and older have always an up to 70 ns offset.
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8.2 Transparent Mode
The Transparent Mode is used with the data capturing to register any telegram data, i. e., any bits transmitted including the frame data, preamble and SFD (=Start of Frame Delimiter).
Note:
The usage of the Transparent Mode only makes sense with a 100 Mbit connection.
Figure22: Basic Principle of an Ethernet Frame in the Standard Ethernet Mode or in the Transparent Mode
As during the Standard Ethernet Mode the preamble and the SFD (=Start of Frame Delimiter) are not included to the telegram, these parts are captured in the Transparent Mode.
Figure23: Ethernet telegram (Ethernet frame) in Wireshark in the standard Ethernet Mode
Figure24: Ethernet telegram (Ethernet frame) in Wireshark in the Transparent Mode
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9 Troubleshooting
General
Ø Check if the preconditions for the operation of the analyzer card NANL-
C500-RE or the analyzer device NANL-B500G-RE are served:
Further information to this you find in section System requirements [}page22].
Link is not recognized
Note:
For 10-Mbit/s-connections and for increased bus load the PHY can not correctly detect the link. If the link is not established (Link DOWN), for troubleshooting the speed must be set manually to 10 Mbit/s.
LINK-LED
Ø Check using the LINK LED status if a connection to the Ethernet is
established.
Further information to this you find in chapter LEDs [}page62].
Cable
Ø Check that the pin occupation of the used cable is correct.
Analyzer device NANL-B500G-RE
Ø Check that the power supply of the device is connected to the mains
voltage.
Host connecting interference (NANL-B500G-RE)
The Ethernet connection from the analyzer device NANL-B500G-RE device to the PC is a saved connection without loss. Transmission errors on the host Gigabit interface cable (such as EMC interference or bad connections) do not cause any data loss. However, to strong interference can lead to a disconnection.
Device is not accessible (NANL-B500G-RE)
Note:
In case of problems due to incorrect settings of the IP address (e. g. device is not accessible), restart your device. While turning on your device press the REC button for about 1 minute. Then the default setting for the IP address of your device (DHCP server mode) is restored.
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10 LEDs
10.1 LEDs NANL-C500-RE
LEDs Color State Meaning
SYS
green
On Operating System running
yellow
Flashing cyclic at 1Hz
Device indicates boot error
yellow
On Device starts (is in boot process).
off
Off Power supply for the device is missing or hardware defect
STA0
green
On Capturing process active
red
On Capturing process inactive
STA1
green
Single Flash Activity by signals on the GPIO (external input/output)
red
On Error between PCI device and firmware to the PC
Additional SYS yellow and STA0 red on, means "Fatal error": Firmware can not start due to a hardware problem.
LINK / RJ45 Ch0
to Ch3
green
On A connection to the Ethernet exists
off
Off The device has no connection to the Ethernet
RX / RJ45
Ch0 to Ch3
yellow
Flashing cyclic at
2.5 Hz / On
The device sends/receives Ethernet frames
Table17: LEDs NANL-C500-RE
Indicator states
Indicator states Defintition
On The indicator is constantly on.
Off The indicator is constantly off.
Single Flash The indicator shows one short flash followed by an off phase.
The interval period for the flash when triggering a GPIO event is 100 ms.
Flashing cyclic at 1HzThe indicator turns on and off phase with a frequency of 1 Hz: on for 500 ms followed by off for
500 ms.
Flashing cyclic at 2.5 Hz
The indicator turns on and off phase with a frequency of 2.5 Hz: On for 200 ms followed by off for 200 ms.
Table18: Indicator states
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10.2 LEDs NANL-B500G-RE
10.2.1 SYS, STA0, STA1, I/O, LINK and RX (Front side)
Interactive operating mode and Autonomous operating mode
LED Color State Meaning
Front side NANL-B500G-RE
SYS
green
On Operating system running
yellow
Flashing cyclic at 1Hz
Device indicates boot error.
yellow
On Device starts (is in boot process).
off
Off Power supply for the device is missing or hardware defect
STA0
green
On Capturing process active, with or without connected
USB mass storage device, live dump mode
orange
On Autonomous mode only: USB mass storage device connected, recording
process inactive, Live dump mode
red
On Capturing process inactive, with or without connected
USB mass storage device or USB mass storage device is not compatible or defect
STA1
green
Single Flash GPIO event:
Activity by signals on the GPIO (external input/output)
orange
Single Flash Autonomous operating mode only: Faulty frames detected.
orange
Flashing cyclic at 1 Hz
Autonomous operating mode only:Date/time not set, check with connected USB mass storage device and when the NANL-B500G-RE device is ready for operation.
red
Single Flash Autonomous operating mode only: FIFO overflow change
A buffer overflow occurred and consequentely frames were discarded.
More details on the frames losses or possible causes, see section Displaying lost frames in Wireshark [}page35].
red
Flashing cyclic at 1 Hz
Autonomous operating mode only: No license, check with connected USB mass storage device
red
On Error between PCI device and firmware to the PC
Interactive mode only: Additional SYS yellow and STA0 red on, means "Fatal Error": Firmware can not start due to a hardware problem.
Autonomous operating mode: Additional STA0 red on, means "Fatal Error": Insufficient USB memory capacity, Live dump mode
STA0
red
Single Flash Autonomous operating mode
LED flashing code after pressing the REC button: REC button can not be used
STA1
red
Single Flash
I/O
red
Single Flash
STA0
green
Single Flash Autonomous operating mode
LED flashing code after pressing the REC button: Confirmation for REC button
STA1
green
Single Flash
I/O
green
Single Flash
The I/O status LED shows the configuration status of the GPIOs.
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LED Color State Meaning
I/O
green
On The +3.3V input is enabled.
Externally attached hardware will not be damaged, but make sure that voltage level is sufficient, to get proper signal detection.
red
On The +24V output is enabled
Notice: Externally attached hardware could be damaged as voltage is applied to the device.
orange
On The +3.3V output is enabled.
Notice: Externally attached hardware could be damaged as voltage is applied to the device.
off
Off The +24V input is enabled.
Externally attached hardware will not be damaged, but make sure that voltage level is sufficient to get proper signal detection.
Front side NANL-B500G-RE - RJ45 Ethernt socket Ch0 and Ch1, TAP A and TAP B
LINK / RJ45 Ch0
to Ch3
green
On A connection to the Ethernet exists
off
Off The device has no connection to the Ethernet
RX / RJ45
Ch0 to Ch3
yellow
Flashing cyclic at
2.5 Hz / On
The device receives Ethernet frames
Table19: LEDs NANL-B500G-RE (front side), Interactive operating mode and Autonomous operating mode
Indicator states
Indicator states Defintition
On The indicator is constantly on.
Off The indicator is constantly off.
Single Flash The indicator shows one short flash followed by an off phase.
The interval period for the flash when triggering a GPIO event is 100 ms.
Flashing cyclic at 1 Hz
The indicator turns on and off phase with a frequency of 1 Hz: on for 500 ms followed by off for 500 ms.
Flashing cyclic at 2.5 Hz
The indicator turns on and off phase with a frequency of 2.5 Hz: On for 200 ms followed by off for 200 ms.
Flashing cyclic at 1 Hz
The indicator turns on and off phase with a frequency of 5 Hz: On for 100 ms followed by off for 100 ms.
Single Flash The indicator shows one short flash followed by an off phase.
The interval period for the flash when triggering a GPIO event is 100 ms.
Table20: Indicator states
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10.2.2 LINK-ACT and LINK-1000/LINK100 (reverse side)
From the LEDs on the Gigabit RJ45 Ethernet socket on the reverse side of the analyzer device NANL-B500G-RE you can see whether the recorded data are transmitted secure from loss to the PC.
Important:
The color of both LEDs must be green! If the right LED lights up in orange, the transmission rate to the PC is less than 1 Gb/s, by consequence insufficient bandwidth may occur.
LED Color State Meaning
Reverse side NANL-B500G-RE - Gigabit Ethernet RJ45 socket to the PC (1 port with 1 Gb/s)
LED at the left
LINK­ACT / RJ45 Ch0
green
On From the NANL-B500G-RE device to the PC an Ethernet connection is
established.
green
Blinking (12 Hz) Ethernet data are transmitted from the NANL-B500G-RE device to the PC.
off
Off There is no Ethernet connection between the NANL-B500G-RE device and
PC.
LED at the right side
LINK-1000 / RJ45 Ch0
green
On The Ethernet data of the NANL-B500G-RE device are transferred to the PC
with a transmission rate of 1000 Mbits/s (1 GB/s).
Note! Only at a data transfer rate of 1 GB/s, the recorded data can be transmitted secure from loss to the PC on.
LINK-100 / RJ45 Ch0
orange
On The Ethernet data of the NANL-B500G-RE device are transferred to the PC
with a transmission rate of 100 Mbits/s.
Note! If the LED at the right side lights orange during the analyzer device NANL-B500G-RE records large amounts of data, in the device a buffer overflow happens. There is no transmission to the PC and the data recording is stopped.
LINK-1000 LINK-100 / J45 Ch0
off
Off There is no transmission of the Ethernet data of the NANL-B500G-RE
device to the PC.
Table21: LEDs NANL-B500G-RE (reverse side)
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11 Connections and interfaces
11.1 Power Supply NANL-B500G-RE
The analyzer device NANL-B500G-RE can be operated by a DC power supply from 18V to 30V. The connector for the power supply are on the reverse side of the analyzer device. The power consumption is 31.2 W.
The polarity of the power plug has to be considered. No alternating (AC) power supply can be used, because the board is not designed for this type of power supply. The current consumption of the analyzer device NANL­B500G-RE depends on different factors, for example the operating mode of the netX, CPU load, the load at the outputs and mainly from the level of the real input voltage (the higher the voltage the lower the current).
Connector 24V voltage supply
Combicon: 0V/+24V/FE:
Voltage supply 24V DC, ±6V,
Pin Name Description
1 GND Ground
2 +24V 18-30 V DC
3 FE Functiional earth
Maximum permitted cable length: 3 m
Alternatively female connector +24 V (only alternative use permitted!):
Voltage supply 24V DC, ±6V; max. 3A,
External = GND, Pin = +24V; for barrel plug: (ø 5,5 / ø 2,1), L = 12 mm;
Maximum permitted cable length: 3 m
The female connector +24 V fits for the power supply: TR15RA240 power.
Technical Data of TR15RA240-Power with barrel plug
Input: 90-264 VAC ~ 0.4 … 0.8 A (47-63 Hz)
Output: 24 V / 1.25 A
cable length:1.8 m
Operating temperature range: 0 ... 60 ° C
(from 40 ° C, the current decreases with increasing temperature)
Order number: TRG30RA240V-11E03-BE-BK
Manufacturer: Cinon Electronics Ltd.
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11.2 Ethernet interface
For the Ethernet interface use RJ45 plugs and twisted pair cable of category 5 (CAT5) or higher, which consists of 4 twisted cores and has a maximum transmission rate of 100 MBit/s (CAT5).
11.2.1 Ethernet pinning at the RJ45 socket
Figure25: Ethernet pinning at the RJ45 socket
Pin Signal Meaning
1 TX+ Transmit data +
2 TX– Transmit data -
3 RX+ Receive data +
4 Term 1 Connected to each other and
terminated to PE through RC circuit*
5 Term 1
6 RX– Receive data –
7 Term 2 Connected to each other and
terminated to PE through RC circuit*
8 Term 2
* Bob Smith Termination
Table22: Ethernet pinning at the RJ45 socket
Note:
The RJ45 socket is only for use in LAN, not for telecommunication circuits.
11.2.2 Data of the Ethernet connection
Medium 2 x 2 Twisted-Pair cupric cable, CAT5 (100 MBit/s)
Length of cable max. 100 m
Reception rate 10 MBit/s / 100 MBit/s
Table23: Data of the Ethernet connection
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11.3 External IO interface
The external IO interface has 4 digital inputs or outputs, the GPIOs 0 to 3. Each GPIO can be configured as input or output.
Device Destruction!
Ø At the I/O signal pins of the External IO interface of the NANL-C500-RE
card use exclusively 3.3 V signaling voltage. Higher signaling voltage may lead to severe damage to the NANL-C500-RE card!
Ø At the I/O signal pins of the External IO interface use exclusively 3.3 V
or 24 V signaling voltage. Higher signaling voltage may lead to severe damage to the NANL-B500G-RE device!
Ø To operate the NANL-C500-RE card use maximally 10 mA output
current at the external IO interface I/O signal pins. Otherwise the netX chip and other components may be damaged.
Ø To operate the the NANL-B500G-RE device use maximally 1 mA (bei
3,3V) or 600 mA (bei 24V) output current at the external IO interface I/O signal pins. Otherwise the netX chip and other components may be damaged.
Male connector external IO interface with GPIOs 0 to 3:
Figure26: Male Connector external IO interface
Pin Signal Pin Signal
2 GND 1 3
4 GND 3 2
6 GND 5 1
8 GND 7 0
Table24: Pin out external IO interface
11.3.1 Connection cable for external IO interface
To access the digital signals of the GPIOs 0 to 3 of the external IO interface, you must use a cable that complies with the following requirements.
Parameters Requirement
Min. conductor cross section
0,2 mm
2
Max. conductor cross section
1 mm
2
Max. cable length 5 m
Shielding Shielded cables
Table25: Requirements for the connection cable for external IO interface
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12 Technical data
Note:
All technical data are temporarily and can be altered without notice.
12.1 Analyzer card NANL-C500-RE
NANL-C500-RE Parameters Value
Part no. Name NANL-C500-RE
Part no. 7.310.100
Description netANALYZER PC card with PCI Interface for Real-Time
Ethernet and all 100BASE-T Ethernet Networks
Function Passive Ethernet analyzer for Real-time Ethernet systems;
analyzes data traffic in a communication link and logs the incoming Ethernet frames. In addition, events of four digital inputs can be recorded.
Communication Controller
Type netX 500 processor with ARM 926 CPU
Integrated memory Size of the dual-port memory 64 KByte
System Interface Bus type PCI V2.3
Transmission rate 33 MHz
Data access
DPM and DMA
Width for the data access to the dual-port memory (DPM)
32-Bit
Data throughput PCI bus Getestet bis 35 MB/s
Ethernet communication
Ethernet communication Receipt of Ethernet frames
Ethernet frame types Ethernet II
Ethernet interface Transmission rate 10 MBit/s, 100 MBit/s
Interface type 100 BASE-TX, 10 BASE-T
Galvanic isolation isolated
Half duplex/Full duplex supported
Connector 4* RJ45 socket, refer also to section Ethernet
interface [}page67].
Ethernet cable 2 x 2 Twisted-Pair cupric cable, CAT5 (100 MBit/s),
length of cable max. 100 m
Channels / ports 2 communication channels with integrated TAP (TAP B,
TAP A), and each with two ports for capturing data in both directions (together 4 Ports: Port 0 to Port 3)
Filter 2 filters on the first 512 bytes of the Ethernet frames
(source and destination MAC address, Ether-Type and 498 following Bytes)
Time stamp resolution 10 ns
External I/O interface
External interface input signals/ output signals (female connector X40):
4 x digital inputs/outputs (GPIOs 0 to 3), 3.3 V / 10mA (refer to section Maximum permissible output current (external IO Interface) [}page24]; Minimum distance for GPIO events > 150 µs
Displays LED displays SYS System status
STA0 Capturing active / inactive
STA1 Event signal detected
LED yellow Ethernet RX status (each at RJ45Ch0
and RJ45Ch1)
LED green Ethernet Link status
Refer to chapter LEDs [}page62].
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NANL-C500-RE Parameters Value
Power supply Supply voltage +3,3 V dc ±5 %, refer to section Power supply and host
interface [}page23].
Maximum current at 3.3 V (typically)
800 mA
Connector Via PCI bus
Environmental conditions
Operating temperature range* 0 °C ... +55 °C
*Air flow during measurment 0.5m/s
Storage temperature range 0 °C ... +70 °C
Humidity 10 … 95% relative humidity, no condensation permitted
Environment The device must be used in a pollution degree 2
environment.
Device Dimensions (L x W x H) 137 x 107 x 17,5 mm
Mounting/installation PCI slot (5 V or 3.3 V)
RoHS Yes
Analyzer software netANALYZER Scope software*
(provided; full version requires license)
Graphical user software for Windows for data capturing as well as for timing and network load analysis and for analyzis of EtherCAT and PROFINET data.
Data format
Open WinPcap data format
Network monitoring program open source Wireshark (recommended)
To display the recorded analysis data of the Ethernet frames (supports WinPcap format)
Table26: Technical data analyzer card NANL-C500-RE
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12.2 Analyzer device NANL-B500G-RE
NANL-B500G-RE Parameters Value
Part Name NANL-B500G-RE
Part no. 7.313.100
Description netANALYZER portable device with Gigabit Ethernet PC
interface for Real-Time Ethernet and all 10/100BASE-T Ethernet networks (stand-alone device).
Function Passive Ethernet analyzer for Real-time Ethernet systems;
analyzes data traffic in a communication link and logs the incoming Ethernet frames. In addition, events of four digital inputs can be recorded.
Interactive operating mode, Autonomous operating mode (see section Autonomous operating mode for NANL- B500G-RE [}page31]).
Communication controller
Type netX 500 processor with ARM 926 CPU
Integrated memory Size of the dual-port memory 64 KByte
System interface PC interface Gigabit Ethernet RJ45 socket to the PC
Required connector (at the reverse side of the device)
‚UPLINK 1Gb/s’: Ethernet RJ45 socket (1 port)
Ethernet communication
Ethernet communication Receipt of Ethernet frames
Ethernet frame types Ethernet II
Ethernet interface (at the front side of the device)
Transmission rate 10 MBit/s, 100 MBit/s
Interface type 100 BASE-TX, 10 BASE-T
Galvanic isolation isolated
Half duplex/full duplex supported
Connector 4* RJ45 Socket, refer also to section Ethernet
interface [}page67].
Ethernet cable 2 x 2 Twisted-pair cupric cable, CAT5 (100 MBit/s),
length of cable max. 100 m
Channels / ports 2 communication channels with integrated TAP (TAP B,
TAP A), and each with two ports for capturing data in both directions (together 4 Ports: Port 0 to Port 3)
Filters 2 filters on the first 512 bytes of the Ethernet frames
(Source and destination MAC address, Ether-type and 498 following bytes)
Time stamp resolution 10 ns
Diagnosis interface USB interface for
autonomous operating mode
USB plug (type A, 4-pin)
The USB socket provides a maximum of 500 mA, sufficient for the connection of an USB stick. When connecting an USB hard disk, a separate power supply is required.
USB mass storage device for autonomous operating mode
USB stick or USB hard drive, USB 2.0, FAT32 formatted, at least 100 Mbyte memory capacity
· The writing rate of the USB mass storage device depends on the type of the USB medium.
· The USB 2.0 interface can transfer approximately 50% of the incoming bus load to a TAP to a USB medium, or 25% to each port when using both TAPs.
External I/O interface
External Interface Input Signals/ Output Signals (female connector):
4 digital inputs/outputs (GPIOs 0 to 3), 3.3 V / 1 mA or 24V / 600 mA (refer to section Maximum permissible output current (external IO Interface) [}page24]); Minimum distance for GPIO events > 150 µs
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NANL-B500G-RE Parameters Value
Displays LED Display (at the front side of
the devices)
SYS System status
STA0 Capturing active / inactive
STA1 Event signal detected
I/O Indicates the GPIO status (3.3V input, 24V
input, 3,3V output, 24V output)
LED yellow Ethernet RX status (each at RJ45Ch0
and RJ45Ch1)
LED green Ethernet Link status
Refer to chapter LEDs [}page62]. Descriptions of the LED flashing codes in the autonomous operating mode, see section SYS, STA0, STA1, I/O, LINK and RX (Front side) [}page63].
LED display (at the reverse side of the devices)
Indicates whether the recorded data are transmitted secure from loss to the PC.
LED green/ orange
Ethernet LINK 1000 LINK 100 status
(to Gigabit Ethernet RJ45 socket)
LED green Ethernet LINK ACT
status
Refer to chapter LEDs [}page62].
Power supply Supply voltage nominal 24V DC / 700 mA / 16.8 W (refer to sections Power Supply
and Host Interface [}page23] and Power Supply NANL­B500G-RE [}page66])
Range of the operating voltage 18V ... 30V DC
Connector 24V voltage supply Combicon 0V/+24V/FE: Voltage supply 24V DC, ±6V,
Pin 1 = GND; Pin 2 = +24V; Pin 3 = FE; Maximum permitted cable length: 3 m Alternatively Female Connector +24 V: Voltage supply 24V DC, ±6V max. 3 A, External = GND, Pin = +24V; for barrel plug: (ø 5,5 / ø 2,1) L = 12 mm; Maximum permitted cable length: 3 m
Power switch ON / OFF
Operation REC button Button for activating the data acquisition in the
"Autonomous operating mode", see section Connecting
analyzer device NANL-B500G-RE to USB (Autonomous operating mode) [}page45] (or restore DHCP server
operation, efer to section Analyzer device NANL-B500G- RE [}page38] legend to the figure, position (4)).
Environmental conditions
Operating temperature range* - 20 °C ... +55 °C
*Air flow during measurment 0.5m/s
Storage temperature range -10 °C ... +70 °C
Humidity 10 … 95% relative humidity, no condensation permitted
Environment The device must be used in a pollution degree 2
environment.
Device Dimensions (L x W x H) 115 x 62 x 133 mm
RoHS Yes
Mounting/installation -
Analyzer software netANALYZER-Software*
(provided; full version requires license)
Graphical user software for Windows for data capturing as well as for timing and network load analysis and for analyzis of EtherCAT and PROFINET data.
Data format
Open WinPcap data format
Network monitoring program open source Wireshark(recommended)
To display the recorded analysis data of the Ethernet frames (supports WinPcap format)
Table27: Technical data analyzer device NANL-B500G-RE
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13 Annex
13.1 Hardware update for NXANL 500-RE Rev 2 and Rev 3
For existing installation of the analyzer cards NXANL 500-RE of the hardware revisions 2 and 3 you must apply the netANALYZER hardware update „Update NXANL 500-RE Revision 3“ and then update the netANALYZER driver and the netANALYZER software.
Therefore proceed as described below:
1. Burn an ISO image of the netANALYZER Hardware Update on a CD.
Ø Burn the file update NXANL 500-RE Revision 3\netANALYZER_
hw_update.iso from the netANALYZER installation DVD as ISO image
on a CD.
2. Boot the PC with the existing hardware installation.
3. Put the CD with the ISO image of the netANALYZER hardware update into the DVD-ROM drive of this PC.
The system of the PC boots and after a short time the following text is displayed at the screen:
4. Start the hardware update.
Ø Therefore enter netanalyzer-updater.
Ø Press Enter.
The hardware update utility searches for Hilscher devices and then for netANALYZER portable Device.
The following text is displayed at the screen:
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5. Continue the hardware update.
Ø Therefore enter y.
Ø Press Enter.
The following text is displayed at the screen:
6. Reboot the PC with the existing hardware installation.
The hardware update is finished.
7. Now actualize the netANALYZER driver and the netANALYZER software, as described in the user manual software installation for netANALYZER.
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13.2 Failure in 10 MBit/s half duplex mode and workaround
Note:
The failure described here only affects older NANL-C500-RE devices with serial numbers up to 20233.
Affected hardware
Hardware with the communication controller netX 50, netX 100 or netX 500; netX/Internal PHYs.
When can this Failure occur?
When using standard Ethernet communication with 10 MBit/s half duplex mode, the PHY gets stuck in case of network collisions. Then no further
network communication is possible. Only device power cycling allows Ethernet communication again.
This problem can only occur with Ethernet TCP/UDP IP, EtherNet/IP or Modbus TCP protocols when using hubs at 10 MBit/s. The issue described above is not applicable for protocols which use 100 MBit/s or full duplex mode.
Solution / Workaround:
Do not use 10 MBit/s-only hubs. Use either switches or 10/100 MBit/s Dual Speed hubs, to make sure the netX Ethernet ports are connected with 100 MBit/s or in full duplex mode.
This erratum is fixed with all components of the ‘Y’ charge (9 digit charge number shows ‘Y’ at position 5 (nnnnYnnnn).
Reference
“Summary of 10BT problem on EthernetPHY”,
RenesasElectronics Europe, April 27, 2010
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13.3 Disposal of waste electronic equipment
Important notes from the European Directive 2012/19/EU “Waste Electrical and Electronic Equipment (WEEE)”
Waste electronic equipment
This product must not be treated as household waste.
This product must be disposed of at a designated waste electronic equipment collecting point.
Waste electronic equipment may not be disposed of as household waste. As a consumer, you are legally obliged to dispose of all waste electronic equipment according to national and local regulations.
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List of figures
Figure 1: Typical application (Use Case 2) - The communication between a device and
its connection partners in a network should be analyzed ..................................... 19
Figure 3: Typical analyzer application with the capturing of the Ethernet data transfer
and IO events ....................................................................................................... 20
Figure 22: Basic Principle of an Ethernet Frame in the Standard Ethernet Mode or in the
Transparent Mode ................................................................................................ 60
Figure 23: Ethernet telegram (Ethernet frame) in Wireshark in the standard Ethernet
Mode..................................................................................................................... 60
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List of tables
Table 1: List of revisions ....................................................................................................... 5
Table 2: netANALYZER hardware........................................................................................ 6
Table 3: Installed netANALYZER files (firmware, driver, toolkit) .......................................... 6
Table 4: Important installation components on the DVD ...................................................... 8
Table 10: Requirements power supply and host interface for NANL-C500-RE or NANL-
B500G-RE .............................................................................................................. 23
Table 19: LEDs NANL-B500G-RE (front side), Interactive operating mode and
Autonomous operating mode.................................................................................. 63
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Glossary
DHCP Dynamic host configuration protocol: protocol simplifying the
configuration of IP networks by automatically assigning IP addresses
DHCP client Requests from the DHCP server the IP address, subnet mask,
gateway address and other parameters for the Ethernet communication
DHCP server Provides the assignment of IP address via DHCP protocol as a
service to other network participants and facilitates the IP address assignment essentially
DMA Direct memory access DPM Dual-port memory Ethernet Device Configuration
Hilscher Software tool used eg for the netANALYZER device NANL­B500G-RE to configure the IP address and which is used for the modes "static IP address" or "DHCP Client"
GPIO General Purpose Input/Output NANL-B500G-RE netANALYZER portable device with Gigabit Ethernet PC interface for
real-time Ethernet and all 10/100BASE-T Ethernet networks
NANL-C500-RE netANALYZER PC card with PCI interface for real-time Ethernet and
all 100BASE-T Ethernet networks
netANALYZER system for recording and analyzing data traffic in Ethernet networks
which has been developed and is manufactured by Hilscher, consisting of a special hardware (netANALYZER card or portable device) and software
netANALYZER Scope Intelligent high level analysis software for recording and analyzing
EtherCAT and PROFINET networks together with the netANALYZER hardware (card or portable device)
PHY Physical Interface TAP Test access point WinPcap Library WinPcap; http://www.winpcap.org/ Wireshark Network monitoring program Wireshark; http://www.wireshark.org
netANALYZER devices | Installation, operation and hardware description DOC091110UM18EN | Revision 18 | English | 2016-12 | Released | Public
© Hilscher 2007-2016
Contacts
HEADQUARTERS
Germany
Hilscher Gesellschaft für Systemautomation mbH Rheinstrasse 15 D-65795 Hattersheim Phone: +49 (0) 6190 9907-0 Fax: +49 (0) 6190 9907-50
E-Mail: info@hilscher.com
Support
Phone: +49 (0) 6190 9907-99 E-Mail: de.support@hilscher.com
SUBSIDIARIES
China
Hilscher Systemautomation (Shanghai) Co. Ltd. 200010 Shanghai Phone: +86 (0) 21-6355-5161
E-Mail: info@hilscher.cn
Support
Phone: +86 (0) 21-6355-5161 E-Mail: cn.support@hilscher.com
France
Hilscher France S.a.r.l. 69500 Bron Phone: +33 (0) 4 72 37 98 40
E-Mail: info@hilscher.fr
Support
Phone: +33 (0) 4 72 37 98 40 E-Mail: fr.support@hilscher.com
India
Hilscher India Pvt. Ltd. Pune Phone: +91 8888 750 777
E-Mail: info@hilscher.in
Italy
Hilscher Italia S.r.l. 20090 Vimodrone (MI) Phone: +39 02 25007068
E-Mail: info@hilscher.it
Support
Phone: +39 02 25007068 E-Mail: it.support@hilscher.com
Japan
Hilscher Japan KK Tokyo, 160-0022 Phone: +81 (0) 3-5362-0521
E-Mail: info@hilscher.jp
Support
Phone: +81 (0) 3-5362-0521 E-Mail: jp.support@hilscher.com
Korea
Hilscher Korea Inc. Seongnam, Gyeonggi, 463-400 Phone: +82 (0) 31-789-3715
E-Mail: info@hilscher.kr
Switzerland
Hilscher Swiss GmbH 4500 Solothurn Phone: +41 (0) 32 623 6633
E-Mail: info@hilscher.ch
Support
Phone: +49 (0) 6190 9907-99 E-Mail: ch.support@hilscher.com
USA
Hilscher North America, Inc. Lisle, IL 60532 Phone: +1 630-505-5301
E-Mail: info@hilscher.us
Support
Phone: +1 630-505-5301 E-Mail: us.support@hilscher.com
netANALYZER devices | Installation, operation and hardware description DOC091110UM18EN | Revision 18 | English | 2016-12 | Released | Public
© Hilscher 2007-2016
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