This carpet extractor is an electrical powered carpet extractor intended for commercial use. The appliance sprays a
cleaning solution onto the carpet agitates the wet carpet, and then extracts the soiled solution back into the unit's
recovery tank. The appliance is fitted with and a hand tool for cleaning upholstery and stairs.
The HOW TO USE THIS MANUAL section will tell you
how to find important information for ordering correct
repair parts.
Parts may be ordered from authorized dealers. When
placing an order for parts, the machine model and
machine serial number are important. Refer to the
MACHINE DATA box which is filled out during the
installation of your machine. The MACHINE DATA box
is located on the inside of the front cover of this manual.
The SAFETY section contains important information
regarding hazardous or unsafe practices of the
machine. Levels of hazards are identified that could
result in product damage, personal injury, or severe
injury resulting in death.
The OPERAT IONS section is to familiarize the operator
with the operation and function of the machine.
The MAINTENANCE section contains preventive maintenance to keep the machine and its components in
good working condition. They are listed in this general
order:
•Storage
•Maintenance
•Troubleshooting
NOTE: If a service or option kit is installed on your
machine, be sure to keep the KIT INSTRUCTIONS
which came with the kit. It contains replacement parts
numbers needed for ordering future parts.
NOTE: The manual part number is located on the
lower right corner of the front cover.
The model and serial number of your machine is on the
control panel support arm, located on the back of the
machine.
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HIL56087 - Operators Manual - Trident EX20
Electrical
USING AN ADAPTOR
GROUNDING CONNECTION
Note: Adaptors are not allowed in Canada.
Outlet
Tab for Grounding
Outlet Box
FIGURE C
Grounded
FIGURE A
Adaptor
Screw
FIGURE B
Adaptor
Metal Screw
Grounded
Grounding Pin
Safety
In the USA this machine operates on a standard 15
amp 115 volt A.C. power circuit. The amp, hertz, and
voltage are listed on the data label found on each
machine. Using voltages above or below those
indicated on the data label will cause serious damage
to the motors
Extension Cords
If an extension cord is used, the wire size must be at
least one size larger than the power cord on the
machine, and must be limited to 50 feet (15.5m) in
length.
Grounding Instructions
This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least
resistance for electric current to reduce the risk of
electric shock. This appliance is equipped with a cord
having an equipment-grounding conductor and
grounding plug. The plug must be inserted into an
appropriate outlet that is properly installed and
grounded in accordance with all local codes and ordinances.
Improper connection of the equipment-grounding
conductor can result in a risk of electric shock.
Check with a qualified electrician or service person
if you are in doubt as to whether the outlet is
properly grounded. Do not modify the plug
provided with the appliance - if it will not fit the
outlet, have a proper outlet installed by a qualified
electrician.
Le raccordement incorrect du conducteur de terre
d'équipement peut entraîner des risques d'électrocution. Vérifiez auprès d'un électricien qualifié ou
d'un responsable de l'entretien si vous avez
quelque doute que ce soit quant au ra ccordement à
la terre de votre prise murale. Ne modifiez pas la
fiche fournie avec l'appareil : si elle ne correspond
pas à la prise murale, faites installer une prise
adéquate par un électricien qualifié. Utilisez-le
uniquement sur des réceptacles protégés GFCI.
This appliance is for use on a nominal 120-volt circuit,
and has a grounded plug that looks like the plug illustrated in Figure A. A temporary adapter looks like
adapter illustrated in Figures B and C, may be used to
connect this plug to a 2-pole receptacle as shown in
Figure B if a properly grounded outlet is not available.
The temporary adapter should be used only until a
properly grounded outlet (Figure A) can be installed by
a qualified electrician. The green colored rigid ear, lug
or the like extending from the adapter must be
connected to a permanent ground such as a properly
grounded outlet box cover. Whenever the adapter is
used, it must be held in place by a metal screw
NOTE: In Canada, the use of a temporary adap te r is
not permitted by the Canadian Electrical Code.
HIL56087 - Operators Manual - Trident EX20
5
Safety
IMPORTANT SAFETY INSTRUCTIONS
When using this machine, basic precaution
must always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS MACHINE.
T o reduce the risk of fire, electric shock, or injury:
Connect to properly grounded outlet. See Gr ou nd in g In str uc tion s.
Do not leave the machine unattended. Unplug machine from outlet when not in use and before maintenance or
service.
Use only indoors. Do not use outdoors or expose to rain.
Do not allow machine to be used as a toy. Close attention is necessary when used by or near children.
Use only as described in this manual. Use only manufacturer's recommended components and attachments.
Do not use damaged electrical cord or plug. Follow all instructions in this manual concerning grounding the
machine. If the machine is not working properly, has been dropped, damaged, left outdoors, or dropped into water,
return it to an authorized service center.
Do not pull or carry machine by electrical cord, use as a handle, close a door on cord, or pull cord around edges or
corners.
Do not run machine over cord. Keep cord away from heated surfaces.
Do not unplug machine by pulling on cord. To unplug, grasp the electrical plug, not the electrical cord.
Do not handle the electrical plug or machine with wet ha nds.
Do not operate the machine with any openings blocked. Keep openings free of debris that may reduce airflow.
This machine is intended for cleaning carpet only.
Do not vacuum anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
This machine is not suitable for picking up health endangering dust.
Turn of f all control before unplugging.
Do not operate this machine near flammable fluids, dust or vapors.
Maintenance and repairs must be done by qualified personnel.
If foam or liquid comes out of machine, switch off immediately.
READ AND SAVE THESE INSTRUCTIONS
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HIL56087 - Operators Manual - Trident EX20
Safety
IMPORTANTES MESURES DE SÉCURITÉ
L’utilisation d’un appareil électrique demande certaines précautions:
LIRE TOUTES LES INSTRUCTIONS AVANT DE FAIRE FONCTIONNER (CET APPAREIL).
Pour réduire les risques d’incendie, de choc électrique ou de
blessure:
Cet appareil ne doit être connecter qu a des prises ayant une sortie de terre.
Ne pas laisser l’appareil sans surveillance lorsqu’il est branché. Débrancher lorsque l’appareil n’est pas utilisé et
avant l’entretien.
Pour reduire les risques de choc electrique, ne pas utiliser à l exterieur et ne pas aspirer de matières humides.
Ne pas permettre aux enfants de jouer avec l’appareil. Une attention particulière est nécessaire lorsque l’appareil
est utilisé par des enfants ou à proximité de ces derniers.
Utiliser cet appareil conformément aux instructions du présent manuel uniquement. N'utiliser que les composants
et les accessoires conseillés par le fabricant.
Ne pas utiliser si le cordon ou la fiche est endommagé. Retourner l’appareil à un atelier de réparation s’il ne
fonctionne pas bien, s’il est tombé ou s’il a été endommagé, oublié à l’extérieur ou immergé.
Ne pas tirer soulever ou traîner l’appareil par le cordon. Ne pas utiliser le cordon comme une poignée, le coincer
dans l’embrasure d’unée porte ou l’appuyer contre des arêtes vives ou des coin s. Ne pas faire rouler l’ap pareil sur
le cordon.
Garder le cordon à l’écart des surfaces chaudes.
Ne pas débrancher en tirant sur le cordon. Tirer plutôt la fiche.
Ne pas toucher la fiche ou l’appareil lorsque vos mains sont humides.
N’insérer aucun objet dans les ouvertures. Ne pas utiliser l’appareil lorsqu’une ouverture est bloquée. S’assure
que de la poussière, de la peluche, des cheveux ou d’autres matières ne réduisent pas le débit d’air.
Cette machine est destinée pour nettoyer le tapis seulement.
Ne pas aspirer de matiéres en combustion ou qui dégag ent de la fumée , comme des cigarettes, des allumettes ou
des cendres chaudes.
Cette machine n’est pas adaptée au ramassage de poussières dangereuses.
Mettre toutes les commandes à la position ARRÊT avant de débrancher l’appareil.
Ne pas aspirer des liquides inflammables ou combustibles, comme de l’essence, et ne pas faire fonctionner dans
des endroits où peuvent se trouver de tels liquides.
L’entretien et les réparations de la machine doivent être effectuées par un personnel qualifié.
Si de la mousse ou du liquide sort de la machine, la mettre hors tension immédiatement.
CONSERVER CES INSTRUCTIONS
HIL56087 - Operators Manual - Trident EX20
7
Safety
The following symbols are used throughout this guide as indicated in their descriptions:
HAZARD INTENSITY LEVEL
There are three levels of hazard intensity identified by signal word s -WARNING and CAUTION and FOR SAFETY.
The level of hazard intensity is determined by the following definitions:
WARNING - Hazards or unsafe practices which COULD result in severe personal injury or death.
CAUTION - Hazards or unsafe practices which could result in min or personal in jury or pr oduct or pr operty damage.
FOR SAFETY: To Identify actions which must be followed for safe operation of equipment.
Report machine damage or faulty operation immediately. Do not use the machine if it is not in proper operating
condition. Following is information that signals some potentially dangerous conditions to the operator or the equipment. Read this information carefully. Know when these conditions can exist. Locate all safety devices on the
machine. Please take the necessary steps to train the machine operating personnel.
FOR SAFETY:
DO NOT OPERATE MACHINE:
Unless Trained and Authorized.
Unless Operation Guide is Read and understood.
In Flammable or Explosive areas.
In areas with possible falling objects
WHEN SERVICING MACHINE:
Avoid moving parts. Do not wear loose clothing; jackets, shirts, or sleeves when working on the machine. Use
manufacturer approved replacement parts.
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HIL56087 - Operators Manual - Trident EX20
Safety
Les symboles ci-dessous sont utilisés à travers ce manuel comme illustré dans leurs descriptions :
DEGRÉS DE RISQUES EN CAS DE DANGER
Il existe trois degrés de risques identifiés par les termes signalétiques – AVERTISSEMENT et ATTENTION
et POUR VOTRE SÉCURITÉ. Le degré de risque est défini de la manière suivante :
AVERTISSEMENT - Dangers ou méthodes dangereuses qui POURRAIENT provoquer de graves blessures ou entraîner
la mort.
ATTENTION - Dangers ou méthodes dangereuses qui pourraient provoquer des blessures légères ou une détérioration du
produit ou des biens immobiliers.
POUR VOTRE SÉCURITÉ : ce signe permet d’identifier les mesures de précaution à prendre pour assurer un bon
fonctionnement du matériel.
Rendre compte immédiatement d’une défaillance ou d’une détérioration de la machine. Ne pas utiliser la machine si celleci ne fonctionne pas correctement. Lire soigneusement les informations ci-dessous signalant certains dangers potentiels
pour l’opérateur de la machine. L’opérateur doit être absolument au courant de ces dangers potentiels. Localiser tous les
dispositifs de sécurité sur la machine. Il est conseillé de prendre les mesures nécessaires pour former le personnel
opérateur.
POUR VOTRE SÉCURITÉ :
NE PAS MANOEUVRER LA MACHINE :
Lorsqu’on n’est pas expérimenté ou qualifié.
Lorsque le guide d’utilisation n’est pas été lu ou compris.
Dans des zones inflammables ou explosives.
Dans des zones où des objets peuvent tomber.
LORS DE L’ENTRETIEN DE LA MACHINE :
Éviter les pièces mobiles. Ne pas porter de vêtements, vestes, chemises ou manches vagues lors de l'entretien de
la machine. Utiliser les pièces de rechange approuvées par le fabricant.
HIL56087 - Operators Manual - Trident EX20
9
Safety
RISK OF EXPLOSION. DO NOT USE OR PICK UP FLAMMABLE MATERIAL.
TO REDUCE THE RISK OF ELECTRIC SHOCK, USE I NDOORS ONLY AND ALWAYS INSTALL
FLOAT BEFORE ANY WET PICK-UP OPERATION. USE ONLY DETERGENT INTENDED
FOR CLEANING CARPETS.
RISQUE D'EXPLOSION. NE PAS UTILISER OU RAMASSER DES MATIÈRES INFLAMMABLES.
POUR RÉDUIRE LE RISQUE D'ÉLECTROCUTION, UT ILISER À L'INTÉRIEUR SEULEMENT ET
TOUJOURS INSTALLER LE FLOTTEUR AVANT TOUTE OPÉRATION DE RAMASSAGE DANS
DES CONDITIONS HUMIDES. UTILISER SEULEMENT DU DÉTERGENT CONÇU POUR LE
NETTOYAGE DES TAPIS.
WARNING LABEL INCLUDED ON
86429700 CONTROL PANEL LABEL
Safety Labels
NOTE: These drawings indicate the location of safety labels on the machine. If at any time the labels become
illegible, promptly replace them.
Emplacement De L'étiquette De Sécurité
REMARQUE : Ces dessins indiquent l'emplacement des étiquettes de sécurité sur la machine. Si, à tout
moment,les étiquettes deviennent illisibles, contactez votre représentant autorisé pour un remplacement
rapide.
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HIL56087 - Operators Manual - Trident EX20
Notes
HIL56087 - Operators Manual - Trident EX20
11
Operations
Technical Specifications
ITEMDIMENSION/CAPACITY
Electrical115 V, 15 A, 60 HZ
Electric Propelling Motor(1) –1/4 hp DC (186 watts) with variable speed forward.
Drive systemTransaxle unit variable speed Operating Speed: 0-100 ft/min
Electric Vacuum Motor(1) – 3 stage, 1 hp 99 cfm (2.80m?/min.)
Brush(1) 18” (45.8 cm)
Solution Pump100 psi (6.9 bars), diaphragm style, demand pump
Solution Capacity20 gallons (75 ltr)
Recovery Capacity20 gallons (75 ltr)
Brush Speed1000 RPM
Vacuum Shoe22” (56 cm) wide, cast urethane floating an d piv ot i ng .
Wheels:
Front: (2)4” dia. (10 cm) wheels by 2.5”
Rear: (2)10” dia. (25 cm) wheels by 2”
Solution Spray2 quick change jets
Power Cable75’ (23m) (12 gauge)
This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
Cet appareil n'est pas prévu à l'usage des personnes (enfants y compris) avec des possibilit és physiques,
sensorielles ou mentales réduites, ou le manque d'expérience et de connaissance, à mo ins qu'ils aient ét é
donnés la surveillance ou l'instruction au sujet de l'utilisation de l'appareil par une personne chargée de
leur sûreté. Des enfants devraient être dirigés pour s'assurer qu 'ils ne jouent pas avec l'appareil.
HIL56087 - Operators Manual - Trident EX20
13
Operations
Controls
1. Brush/V ac Shoe Lift Lever - Raises and lowers
both brush and vac shoe.
2. Electrical Cord
3. Main Power Switch - Turns On and Off the vac
motor/pump and machine.
4. Brush/Solenoid Knob - Enables the brush motor
and solution spray (only when propelling).
5. Speed Control Knob - Adjusts the forward drive
speed of the machine. (See Below)
6. Drive Motor Circuit Breaker - 6 amp, protects the
drive motor mechanism.
9. Solution Accessory Tool Hook-Up - Used for
various auxiliary cleaning tools.
10. Main Hand le
11. Vacuum Accessory Tool Hook-Up - To use
accessory tool, remove hose from vac shoe and
attach to accessory tool adaptor. 8.608-908.0
12. Vac Shoe Assembly
Drive Controls
A. The speed the machine will travel is regulated by
the knob located on the center of control panel.
Turn the knob to the right to increase the speed
of the machine and to the left to decrease the
speed of the machine.
B. Squeezing the control lever will propel the
machine forward at the selected speed. Mach in e
will also engage the brush and spray if #4 is activated.
C. To move the machine backwards release the
control lever and then pull back on main handle
NOTE: The machine drive assembly is disengaged.
Do not pull back on the control lever
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HIL56087 - Operators Manual - Trident EX20
Filling the Solution Tank
NOTE: Use clean bucket of water to fill solution tank.
Operations
Do not put defoamer, solvents, spotter or pre-spray chemicals in the solution tank.
Ne pas mettre d’antimousse, de solvants, de détacheur ou de produits chimiques de pr épulvérisation dans
le réservoir à solution.
Suitable ChemicalsNon-Compatible Chemicals
AlkalisAldehydes
DetergentsAromatic Hydrocarbons
HydroxidesSP Butyls
SoapsCarbon T etrachlor ide
VinegarClorox*
3. Fill the solution tank with 20 gallons (75 ltr) of
water, that is no more than 140°F/60°C.
4. Add 20-40oz. (591ml-1183ml) of cleaning
chemical.
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HIL56087 - Operators Manual - Trident EX20
5. Replace dome on solution tank.
Machine Operation
1. Plug cord into grounded outlet.
Operations
2. Adjust brush to proper setting (see Brush Adjustment). Lower the brush.
3. Turn both the power and brush switches “ON”.
HIL56087 - Operators Manual - Trident EX20
17
Operations
Machine Operation - continued
4. Adjust speed control knob to desired speed.
5. Lower brush assembly to floor.
6. Depress lever to propel machine forward and to
activate the brush and spray.
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HIL56087 - Operators Manual - Trident EX20
Brush Adjustment
For good operation the brush must skim the carpet.
1. Adjust the vacuum shoe assembly to 90°.
Operations
4. Push down on squeegee assembly.
2. Adjust brush so that it is touching the carpet.
3. Raise handle to “Storage Position”.
HIL56087 - Operators Manual - Trident EX20
5. Adjust brush to correct height for carpet.
19
Operations
Go slow over
heavily soiled
carpet
Cleaning
1. Operate machine in parallel passes. Clean
perimeter last.
2. When turning the machine, turn “OFF” brush/
solution switch. Go slow over heavily soiled
carpet.
Foam! Turn off machine and add defoamer to
recovery tank only.
Mousse! Éteignez la machine et ajoutez le produit
antimousse au réservoir de récupération uniquement
3. Use right side of machine for cleaning against
walls.
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HIL56087 - Operators Manual - Trident EX20
Operations
4. After cleaning, turn off all controls, raise brush
assembly to storage position and carefully unplug
machine.
5. To speed drying, use an air mover fan.
6. Empty recovery tank by releasing dump hose (A).
Use a hose with cold water to clean out the
recovery tank (B). Drain solution tank after each
use.
HIL56087 - Operators Manual - Trident EX20
21
Operations
Accessory Tool Usage
1. Insert collar over fitting.
2. Insert adapter (86089080) into vac shoe hose, then
insert accessory tool cuff onto adapter.
3. Turn main power switch “ON”
4. Squeeze handle on accessory tool to begin
cleaning.
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HIL56087 - Operators Manual - Trident EX20
Periodic Maintenance
Twice a month, flush a white vinegar solution (One
quart vinegar to two gallons of water) or anti-browning
solution (mixed as directed) through the extractor. This
will prevent build-up of alkaline residue in the system. If
spray jets become clogged, remove the spray tips,
wash them thoroughly, and blow dry.
NOTE: Do not use pins, wire, etc. to clean nozzles as
this could destroy spray pattern.
Periodically inspect all hoses, electrical cables and
connections on your machine. Frayed or cracked hoses
should be repaired or replaced to eliminate vacuum or
solution pressure loss. Because the electrical cable
must be well insulated and cable connector screw kept
tight. If the cable insulation is broken or frayed, repair or
replace it immediately. Don't take chances with electrical fire or shock.
Maintenance
Daily / Regular Maintenance
Before making any adjustments or repairs to the
machine, disconnect the power cord from the electrical
source.
1. Empty unused cleaning solution from the solution
tank.
2. Inspect and clean filter screen in solution tank.
3. Flush pumping system with 4 or 7 liters of clean,
hot water.
4. After each use, rinse tank with fresh water. Periodically inspect the recovery tank and decontaminate
if necessary, using a Hospital Grade Virucide or a
1-10 bleach to water solution. Waste water should
be disposed of properly.
5. Check for and remove any lint or debris around vac
shoe.
6. Check spray jets for full spray pattern.
7. Remove lint and dirt build-up from brush an d
housing.
NOTE: Always store machine with brush in "Store"
position.
HIL56087 - Operators Manual - Trident EX20
23
Maintenance
Service Schedule
MaintenanceDailyWeeklyQuarterly
Check machine for cord damage*
Check recovery dome and gasket for damage and cleanliness*
Check brush – should be clean with no lint or strings attached*
Inspect vac shoe for blockage; remove fibers with coat hanger, etc.*
Check hoses for wear, blockages, or damage*
Check handles, switches, and knobs for damage*
Check vac motor intake filter and clean*
Run one gallon of water through system*
Clean out recovery tank and check float valve to make sure it moves freely*
Clean out solution tank and remove and clean vacuum intake screen*
Clean outside of all tanks and check for damage*
Run vac motor for at least one minute to allow motor to dry*
Store with dome off tank to allow the tank to dry*
Check all bearings for noise*
Check all gaskets for wear and leakage*
Check vacuum intake screen for damage; replace if necessary*
Check pump pressure; observe spray pattern and check with gauge if
necessary
Check and clean solution screen*
Check belts for wear and replace as necessary*
Check brush for wear; ensure bristles are not damaged*
Check cables for fraying*
Check the spray bar (manifold) for damage; replace if broken or bent*
Check condition of vac shoe and frame for damage*
Check overall performance of machine*
Check vac motor carbon brushes*
*
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HIL56087 - Operators Manual - Trident EX20
Troubleshooting
ProblemCauseSolution
No Power, Nothing Runs
Vacuum Motor Will Not Run
Vacuum Motor Runs but
Suction is Poor
Poor or No Water Flow
(Carpet is Streaky)
Brush Does Not Spin
Machine will not Propel When
Handles are Squeezed
Solution/Brush Turn on When
Brush Switch Engaged
Maintenance
Is the cord plugged in.Plug in cord.
Circuit breaker tripped in building.Reset breaker.
Faulty switch.Call for service.
Faulty power cord or pigtail.Call for service.
Vacuum circuit breaker tripped.Reset breaker.
Faulty main vacuum switch.Call for service.
Loose wiring.Call for service.
Faulty vac motor.Call for service.
Debris lodged in vac shoe.Remove debris from vac shoe.
Dome gasket defective or missing.Replace as necessary.
Vacuum hose cracked or hose cuff
loose.
Incorrect vac shoe angle.Adjust as necessary.
Recovery tank full/float ball stuck in the
up position.
Clamp loose on vac motor .Call for service.
Recovery tank inlet loose or gasket