Hills NVR-CH16, NVR-CH8, NVR-CH4 User Manual
Network Video Recorder
NVR-CH4
NVR-CH8
NVR-CH16
V1.1
User Manual
User Manual of Network Video Recorder - User Manual
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For further information, including datasheets, FAQ and technical support
please visit:
www.hills.com.au/videosecurity
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Regulatory information
FCC information
FCC compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the
applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the EMC
Directive 2004/108/EC, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal
waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points. For more information see:
www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal
waste in the European Union. See the product documentation for specific battery information. The battery is
marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For
proper recycling, return the battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info.
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Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
• Ensure unit is installed in a well-ventilated, dust-free environment.
• Unit is designed for indoor use only.
• Keep all liquids away from the device.
• Ensure environmental conditions meet factory specifications.
• Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it
may cause damage to the sensitive electronics within the unit.
• Use the device in conjunction with an UPS if possible.
• Power down the unit before connecting and disconnecting accessories and peripherals.
• A factory recommended HDD should be used for this device.
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Trademarks and Registered Trademarks
• Windows and Windows mark are trademarks or registered trademarks of Microsoft Corporation in the United
States and/or other countries.
• HDMI, HDMI mark and High-Definition Multimedia Interface are trademarks or registered trademarks of
HDMI Licensing LLC.
• The products contained in this manual are authorized by HDMI Licensing LLC with the use right of the HDMI
technology.
• VGA is the trademark of IBM.
• UPnP
TM
is a certification mark of the UPnPTM Implementers Corporation.
• Other names of companies and product contained in this manual may be trademarks or registered trademarks
of their respective owners.
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Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact dealer.
The figures in the manual are for reference only.
Product Key Features
General
Connectable to network cameras, network dome and encoders.
Connectable to the smart IP cameras.
PAL/NTSC adaptive video inputs.
Each channel supports dual-stream.
Up to 16 network cameras can be connected to NVR-CH16, and 8 network cameras to NVR-CH8 and 4
network cameras to NVR-CH4.
Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.
The quality of the input and output record is configurable.
Local Monitoring
Simultaneous HDMITM and VGA outputs.
HDMITM and VGA outputs at up to 1920×1080 resolution.
Multiple screen display in live view is supported, and the display sequence of channels is adjustable.
Live view screen can be switched in group, and manual switch and automatic cycle live view are also
provided, and the interval of automatic cycle can be adjusted.
Quick setting menu is provided for live view.
Motion detection, video tampering, VCA (Video Content Analysis) alarm, video exception alert and video
loss alert functions.
Privacy mask.
Multiple PTZ protocols supported; PTZ preset, patrol and pattern.
Zooming in by clicking the mouse and PTZ tracing by dragging mouse.
HDD Management
For NVR-CH16, 3 more SATA hard disks can be connected; 1x 3TB hard disk pre-installed.
For NVR-CH8, 1 more SATA hard disk can be connected; 1x 3TB hard disk pre-installed.
For NVR-CH4, no extra SATA hard disks can be connected; 1x 3TB hard disk pre-installed.
(Each extra disk with a maximum of 4TB storage capacity.)
Support S.M.A.R.T. and bad sector detection.
HDD group management.
Support HDD standby function.
HDD property: redundancy, read-only, read/write (R/W).
HDD quota management; different capacity can be assigned to different channel.
Recording and Playback
Holiday recording schedule configuration.
Continuous and event video recording parameters.
Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm, and VCA.
8 recording time periods with separated recording types each day.
Pre-record and post-record for alarm, motion detection for recording, and pre-record time for schedule and
manual recording.
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Searching record files by events (alarm input/motion detection/VCA).
Tag adding for record files, searching and playing back by tags.
Locking and unlocking record files.
Local redundant recording.
Provide new playback interface with easy and flexible operation.
Searching and playing back record files by camera No., recording type, start time, end time, etc.
Smart search for the selected area in the video.
Zooming in when playback.
Reverse playback of multi-channel.
Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when playback, and
locating by dragging the mouse.
Up to 16-ch synchronous playback at 4CIF real time.
Backup
Export video data by USB or SATA device.
Export video clips when playback.
Management and maintenance of backup devices.
Alarm and Exception
Configurable arming time of alarm input/output.
Alarm for video loss, motion detection, VCA, video tampering, HDD full, HDD error, network
disconnected, IP confliction, illegal login, abnormal record, and PoE power overload (for the models
support PoE interfaces only), etc.
Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and alarm
output.
Automatic restore when system is abnormal.
Other Local Functions
Operable by front panel (depends on model), mouse, and remote control.
Three-level user management; admin user is allowed to create many operating accounts and define their
operating permission, which includes the limit to access any channel.
Operation, alarm, exceptions and log recording and searching.
Manually triggering and clearing alarms.
Import and export of device configuration information.
Network Functions
Self-adaptive 10M/100M/1000M network interfaces are provided, and the working modes are configurable:
multi-address, load balance, network fault tolerance;
4 independent PoE network interfaces are provided for NVR-CH4;
8 independent PoE network interfaces are provided for NVR-CH8;
16 independent PoE network interfaces are provided for NVR-CH16.
Independent built-in switch network interfaces are provided.
IPv6 is supported.
TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, SNMP, NFS, and iSCSI are supported.
TCP, UDP and RTP for unicast.
Auto/Manual port mapping by UPnPTM.
Remote reverse playback via RTSP.
Support accessing by the platform via ONVIF.
Remote search, playback, download, locking and unlocking of the record files, and the breakpoint resume
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is supported for downloading files.
Remote parameters setup; remote import/export of device parameters.
Remote viewing of the device status, system logs and alarm status.
Remote keyboard operation.
Remote locking and unlocking of control panel and mouse.
Remote HDD formatting and program upgrading.
Remote system restart and shutdown.
RS-232, RS-485 transparent channel transmission.
Alarm and exception information can be sent to the remote host
Remotely start/stop recording.
Remotely start/stop alarm output.
Remote PTZ control.
Remote JPEG capture.
Two-way audio and voice broadcasting.
Development Scalability:
SDK for Windows and Linux system.
Source code of application software for demo.
Development support and training for application system.
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TABLE OF CONTENTS
Product Key Features .............................................................................................................................. 5
Chapter 1 Introduction .............................................................................................................................. 11
1.1 Front Panel .................................................................................................................................... 11
1.2 IR Remote Control Operations ...................................................................................................... 17
1.2 USB Mouse Operation .................................................................................................................. 20
1.3 Input Method Description .............................................................................................................. 21
1.4 Rear Panel ..................................................................................................................................... 22
Chapter 2 Getting Started ....................................................................................................................... 225
2.1 Starting Up and Shutting Down the NVR ...................................................................................... 24
2.2 Using the Wizard for Basic Configuration..................................................................................... 26
2.3 Adding and Connecting the IP Cameras ........................................................................................ 29
2.3.1 Adding the Online IP Cameras ......................................................................................... 29
2.3.2 Editing the Connected IP Cameras and Configuring Customized Protocols ..................... 31
2.3.3 Editing IP Cameras Connected to the PoE or the Built-in Switch Interfaces .................... 33
2.3.4 Checking the PoE Information .......................................................................................... 35
Chapter 3 Live View .................................................................................................................................. 36
3.1 Introduction of Live View ............................................................................................................. 36
3.2 Operations in Live View Mode ...................................................................................................... 37
3.2.1 Front Panel Operation on Live View................................................................................. 37
3.2.2 Using the Mouse in Live View ......................................................................................... 37
3.2.3 Quick Setting Toolbar in Live View Mode ....................................................................... 38
3.3 Adjusting Live View Settings ........................................................................................................ 41
3.4 User Logout ................................................................................................................................... 43
Chapter 4 Recording Settings ................................................................................................................... 43
4.1 Configuring Parameters ................................................................................................................. 44
4.2 Configuring Recording Schedule .................................................................................................. 47
4.3 Configuring Motion Detection Recording ................................ ................................ ..................... 50
4.4 Configuring Alarm Triggered Recording ....................................................................................... 52
4.5 Configuring VCA Triggered Recording......................................................................................... 53
4.6 Manual Recording ......................................................................................................................... 54
4.7 Configuring Holiday Recording .................................................................................................... 55
4.8 Configuring Redundant Recording ................................................................................................ 56
4.9 Configuring HDD Group for Recording ........................................................................................ 57
4.10 Files Protection .............................................................................................................................. 58
Chapter 5 Playback .................................................................................................................................... 60
5.1 Playing Back Record Files ............................................................................................................ 60
5.1.1 Playing Back by Channel .................................................................................................. 60
5.1.2 Playing Back by Time ....................................................................................................... 62
5.1.3 Playing Back by Event Search .......................................................................................... 63
5.1.4 Playing Back by Tag ......................................................................................................... 67
5.1.5 Smart Playback ................................................................................................................. 70
5.1.6 Playing Back by System Logs .......................................................................................... 72
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5.1.7 Playing Back External File ............................................................................................... 74
5.2 Auxiliary Functions of Playback ................................................................................................... 74
5.2.1 Playing Back Frame by Frame .......................................................................................... 74
5.2.2 Digital Zoom ..................................................................................................................... 74
5.2.3 Reverse Playback of Multi-channel .................................................................................. 75
Chapter 6 Backup ...................................................................................................................................... 77
6.1 Backing up Record Files ............................................................................................................... 77
6.1.1 Quick Export ..................................................................................................................... 77
6.1.2 Backing up by Normal Video Search ................................................................................ 78
6.1.3 Backing up by Event Search ............................................................................................. 82
6.1.4 Backing up Video Clips .................................................................................................... 83
6.2 Managing Backup Devices ............................................................................................................ 86
Chapter 7 Alarm Settings ................................................................ .......................................................... 89
7.1 Setting Motion Detection Alarm .................................................................................................... 89
7.2 Setting Sensor Alarms ................................................................................................................... 91
7.3 Detecting Video Loss Alarm .......................................................................................................... 93
7.4 Detecting Video Tampering Alarm ................................................................................................ 95
7.5 Detecting VCA Alarm ................................................................................................................... 97
7.6 Handling Exceptions Alarm ........................................................................................................... 99
7.7 Setting Alarm Response Actions ................................................................................................. 100
7.8 Triggering or Clearing Alarm Output Manually .......................................................................... 103
Chapter 8 Network Settings .................................................................................................................... 104
8.1 Configuring General Settings ...................................................................................................... 104
8.2 Configuring Advanced Settings ................................................................................................ ... 105
8.2.1 Configuring PPPoE Settings ........................................................................................... 105
8.2.2 Configuring Extranet Access .......................................................................................... 105
8.2.3 Configuring NTP Server ................................................................................................ . 107
8.2.4 Configuring SNMP ......................................................................................................... 108
8.2.5 Configuring Remote Alarm Host .................................................................................... 108
8.2.6 Configuring Multicast ..................................................................................................... 109
8.2.7 Configuring RTSP .......................................................................................................... 109
8.2.8 Configuring Server and HTTP Ports ............................................................................... 110
8.2.9 Configuring Email .......................................................................................................... 110
8.2.10 Configuring NAT ............................................................................................................ 112
8.3 Checking Network Traffic ........................................................................................................... 114
8.4 Configuring Network Detection .................................................................................................. 116
8.4.1 Testing Network Delay and Packet Loss......................................................................... 116
8.4.2 Exporting Network Packet .............................................................................................. 116
8.4.3 Checking the Network Status .......................................................................................... 117
8.4.4 Checking Network Statistics ........................................................................................... 118
Chapter 9 HDD Management ................................................................................................................. 119
9.1 Initializing HDDs ........................................................................................................................ 119
9.2 Managing Network HDD ............................................................................................................ 120
9.3 Managing HDD Group ................................................................................................................ 121
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9.3.1 Setting HDD Groups ................................ ................................................................ ....... 121
9.3.2 Setting HDD Property ..................................................................................................... 121
9.4 Configuring Quota Mode............................................................................................................. 123
9.5 Checking HDD Status ................................................................................................................. 125
9.6 HDD Detection ............................................................................................................................ 126
9.7 Configuring HDD Error Alarms .................................................................................................. 128
Chapter 10 Camera Settings ..................................................................................................................... 129
10.1 Configuring OSD Settings ........................................................................................................... 129
10.2 Configuring Privacy Mask........................................................................................................... 130
10.3 Configuring Video Parameters .................................................................................................... 131
Chapter 11 NVR Management and Maintenance ................................................................................... 132
11.1 Viewing System Information ....................................................................................................... 132
11.1.1 Viewing Device Information ........................................................................................... 132
11.1.2 Viewing Camera Information ......................................................................................... 132
11.1.3 Viewing Record Information .......................................................................................... 132
11.1.4 Viewing Alarm Information ............................................................................................ 133
11.1.5 Viewing Network Information ........................................................................................ 133
11.1.6 Viewing HDD Information ............................................................................................. 134
11.2 Searching & Export Log Files ..................................................................................................... 135
11.3 Importing/Exporting IP Camera Info ........................................................................................... 138
11.4 Importing/Exporting Configuration Files .................................................................................... 139
11.5 Upgrading System ....................................................................................................................... 140
11.5.1 Upgrading by Local Backup Device ............................................................................... 140
11.5.2 Upgrading by FTP .......................................................................................................... 141
11.6 Restoring Default Settings ................................................................................................ ........... 142
Chapter 12 Others ................................................................................................................................ ...... 143
12.1 Configuring RS-232 Serial Port................................................................................................... 143
12.2 Configuring General Settings ...................................................................................................... 144
12.3 Configuring DST Settings ........................................................................................................... 145
12.4 Configuring More Settings for Device Parameters ...................................................................... 146
12.5 Managing User Accounts............................................................................................................. 147
12.5.1 Adding a User ................................................................................................................. 147
12.5.2 Deleting a User ............................................................................................................... 149
12.5.3 Editing a User ................................................................................................................. 149
Appendix ................................................................................................................................................. 151
Glossary ................................................................................................................................................. 152
Troubleshooting ..................................................................................................................................... 153
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Chapter 1 Introduction
1.1 Front Panel
NVR-4Channel (NVR-CH4)
No.
Name
Description
1
Status
Indicator
Power
Power indicator turns yellow when system is running.
Status
Status indicator blinks red when data is being read from or written
to HDD.
Tx/Rx
Tx/Rx indictor blinks yellow when network connection is
functioning properly.
2
Control
Buttons
DIRECTION
In menu mode, the direction buttons are used to navigate between
different fields and items and select setting parameters.
In playback mode, the Up and Down buttons are used to speed up
and slow down record playing, and the Left and Right buttons are
used to move the recording 30s forward or backward.
In the image setting interface, the up and down button can adjust
the level bar of the image parameters.
In live view mode, these buttons can be used to switch channels.
ENTER
The Enter button is used to confirm selection in menu mode; or
used to check checkbox fields and ON/OFF switch.
In playback mode, it can be used to play or pause video.
In single-frame play mode, pressing the Enter button will play the
video by a single frame.
In auto sequence view mode, the buttons can be used to pause or
resume auto sequence.
3
Composite
Keys
SHIFT
Switch between the numeric or letter input and functions of the
composite keys. (Input letter or numbers when the light is out;
Realize functions when the light is red.)
1/MENU
Enter numeral “1”;
Access the main menu interface.
2/ABC/F1
Enter numeral “2”;
Enter letters “ABC”;
The F1 button when used in a list field will select all items in the
list.
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In PTZ Control mode, it will turn on/off PTZ light and when the
image is zoomed in, the key is used to zoom out.
3/DEF/F2
Enter numeral “3”;
Enter letters “DEF”;
The F2 button is used to change the tab pages.
In PTZ control mode, it zooms in the image.
4/GHI/ESC
Enter numeral “4”;
Enter letters “GHI”;
Exit and back to the previous menu.
5/JKL/EDIT
Enter numeral “5”;
Enter letters “JKL”;
Delete characters before cursor;
Check the checkbox and select the ON/OFF switch;
Start/stop record clipping in playback.
6/MNO/PLAY
Enter numeral “6”;
Enter letters “MNO”;
Playback, for direct access to playback interface.
7/PQRS/REC
Enter numeral “7”;
Enter letters “PQRS”;
Open the manual record interface.
8/TUV/PTZ
Enter numeral “8”;
Enter letters “TUV”;
Access PTZ control interface.
9/WXYZ/PREV
Enter numeral “9”;
Enter letters “WXYZ”;
Multi-channel display in live view.
0/A
Enter numeral “0”;
Shift the input methods in the editing text field. (Upper and
lowercase, alphabet, symbols or numeric input).
Double press the button to switch the main and auxiliary output.
4
USB Interfaces
Universal Serial Bus (USB) ports for additional devices such as
USB mouse and USB Hard Disk Drive (HDD)
NVR-8Channel (NVR-CH8)
No.
Name
Function Description
1
Status
Indicators
POWER
Turns green when NVR is powered up.
READY
The LED is green when the device is running normally.
STATUS
The light is green when the IR remote control is enabled;
The light is red when the function of the composite keys (SHIFT)
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No.
Name
Function Description
are used;
The light is out when none of the above conditions are met.
ALARM
The light is red when there is an alarm occurring.
HDD
Blinks red when HDD is reading/writing.
Tx/Rx
Blinks green when network connection is functioning normally.
2
Control
Buttons
DIRECTION
In menu mode, the direction buttons are used to navigate between
different fields and items and select setting parameters.
In playback mode, the Up and Down buttons are used to speed up
and slow down record playing, and the Left and Right buttons are
used to move the recording 30s forwards or backwards.
In the image setting interface, the up and down button can adjust
the level bar of the image parameters.
In live view mode, these buttons can be used to switch channels.
ENTER
The Enter button is used to confirm selection in menu mode; or
used to check checkbox fields and ON/OFF switch.
In playback mode, it can be used to play or pause video.
In single-frame play mode, pressing the Enter button will play the
video by a single frame.
In auto sequence view mode, the buttons can be used to pause or
resume auto sequence.
3
Composite
Keys
SHIFT
Switch between the numeric or letter input and functions of the
composite keys. (Input letter or numbers when the light is out;
Realize functions when the light is red.)
1/MENU
Enter numeral “1”;
Access the main menu interface.
2/ABC/F1
Enter numeral “2”;
Enter letters “ABC”;
The F1 button when used in a list field will select all items in the
list.
In PTZ Control mode, it will turn on/off PTZ light and when the
image is zoomed in, the key is used to zoom out.
3/DEF/F2
Enter numeral “3”;
Enter letters “DEF”;
The F2 button is used to change the tab pages.
In PTZ control mode, it zooms in the image.
4/GHI/ESC
Enter numeral “4”;
Enter letters “GHI”;
Exit and back to the previous menu.
5/JKL/EDIT
Enter numeral “5”;
Enter letters “JKL”;
Delete characters before cursor;
Check the checkbox and select the ON/OFF switch;
Start/stop record clipping in playback.
6/MNO/PLAY
Enter numeral “6”;
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No.
Name
Function Description
Enter letters “MNO”;
Playback, for direct access to playback interface.
7/PQRS/REC
Enter numeral “7”;
Enter letters “PQRS”;
Open the manual record interface.
8/TUV/PTZ
Enter numeral “8”;
Enter letters “TUV”;
Access PTZ control interface.
9/WXYZ/PRE
V
Enter numeral “9”;
Enter letters “WXYZ”;
Multi-channel display in live view.
0/A
Enter numeral “0”;
Shift the input methods in the editing text field. (Upper and
lowercase, alphabet, symbols or numeric input).
Double press the button to switch the main and auxiliary output.
4
USB Interfaces
Universal Serial Bus (USB) ports for additional devices such as
USB mouse and USB Hard Disk Drive (HDD).
NVR-16Channel (NVR-CH16)
No.
Name
Function Description
1
Status
Indicators
POWER
Turns green when NVR is powered up.
READY
The LED is green when the device is running normally.
STATUS
The light is green when the IR remote control is enabled;
The light is red when the function of the composite keys (SHIFT)
are used;
The light is out when none of the above condition is met.
ALARM
The light is red when there is an alarm occurring.
HDD
Blinks red when HDD is reading/writing.
Tx/Rx
Blinks green when network connection is functioning normally.
2
DVD-R/W
Slot for DVD-R/W.
3
Control
Buttons
DIRECTION
In menu mode, the direction buttons are used to navigate between
different fields and items and select setting parameters.
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No.
Name
Function Description
In playback mode, the Up and Down buttons are used to speed up
and slow down record playing, and the Left and Right buttons are
used to move the recording 30s forwards or backwards.
In the image setting interface, the up and down button can adjust
the level bar of the image parameters.
In live view mode, these buttons can be used to switch channels.
ENTER
The Enter button is used to confirm selection in menu mode; or
used to check checkbox fields and ON/OFF switch.
In playback mode, it can be used to play or pause video.
In single-frame play mode, pressing the Enter button will play the
video by a single frame.
In auto sequence view mode, the buttons can be used to pause or
resume auto sequence.
4
Composite
Keys
SHIFT
Switch between the numeric or letter input and functions of the
composite keys. (Input letter or numbers when the light is out;
Realize functions when the light is red.)
1/MENU
Enter numeral “1”;
Access the main menu interface.
2/ABC/F1
Enter numeral “2”;
Enter letters “ABC”;
The F1 button when used in a list field will select all items in the
list.
In PTZ Control mode, it will turn on/off PTZ light and when the
image is zoomed in, the key is used to zoom out.
3/DEF/F2
Enter numeral “3”;
Enter letters “DEF”;
The F2 button is used to change the tab pages.
In PTZ control mode, it zooms in the image.
4/GHI/ESC
Enter numeral “4”;
Enter letters “GHI”;
Exit and back to the previous menu.
5/JKL/EDIT
Enter numeral “5”;
Enter letters “JKL”;
Delete characters before cursor;
Check the checkbox and select the ON/OFF switch;
Start/stop record clipping in playback.
6/MNO/PLAY
Enter numeral “6”;
Enter letters “MNO”;
Playback, for direct access to playback interface.
7/PQRS/REC
Enter numeral “7”;
Enter letters “PQRS”;
Open the manual record interface.
8/TUV/PTZ
Enter numeral “8”;
Enter letters “TUV”;
Access PTZ control interface.
9/WXYZ/PRE
Enter numeral “9”;
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No.
Name
Function Description
V
Enter letters “WXYZ”;
Multi-channel display in live view.
0/A
Enter numeral “0”;
Shift the input methods in the editing text field. (Upper and
lowercase, alphabet, symbols or numeric input).
Double press the button to switch the main and auxiliary output.
5
JOG SHUTTLE Control
Move the active selection in a menu. It will move the selection up
and down.
In Live View mode, it can be used to cycle through different
channels.
In the Playback mode, it can be used to jump 30s
forward/backward in video files.
In PTZ control mode, it can control the movement of the PTZ
camera. 6 POWER ON/OFF
Power on/off switch.
7
USB Interfaces
Universal Serial Bus (USB) ports for additional devices such as
USB mouse and USB Hard Disk Drive (HDD).
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1.2 IR Remote Control Operations
The NVR may also be controlled with the included IR remote control, shown in Figure 1. 1.
Note:
Batteries (2×AAA) must be installed before operation.
Figure 1. 1 Remote Control
The keys on the remote control closely resemble the ones on the front panel. See Table 1.5.
Table 1. 1 Description of the Soft Keyboard Icons
No.
Name
Description
1
POWER
Power on/off the device.
2
DEV
Enables/Disables Remote Control.
3
Alphanumeric Buttons
Switch to the corresponding channel in Live view or PTZ Control mode.
Input numbers and characters in Edit mode.
Switch between different channels in the Playback mode.
4
EDIT Button
Edit text fields. When editing text fields, it will also function as a Backspace
button to delete the character in front of the cursor.
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No.
Name
Description
On checkbox fields, pressing the button will check the checkbox.
In PTZ Control mode, the button adjusts the iris of the camera.
In Playback mode, it can be used to generate video clips for backup.
Enter/exit the folder of USB device.
5
A Button
Adjust focus in the PTZ Control menu.
It is also used to switch between input methods (upper and lowercase
alphabet, symbols and numeric input).
6
REC Button
Enter the Manual Record setting menu.
In PTZ control settings, press the button and then you can call a PTZ preset
by pressing Numeric button.
It is also used to turn audio on/off in the Playback mode.
7
PLAY Button
The button is used to enter the All-day Playback mode.
It is also used to auto scan in the PTZ Control menu.
8
INFO Button
Reserved.
9
VOIP Button
Switch between main and spot output.
In PTZ Control mode, it can be used to zoom out the image.
10
MENU Button
Press the button will help you return to the Main menu (after successful
login).
Press and hold the button for 5 seconds will turn off audible key beep.
In PTZ Control mode, the MENU button will start wiper (if applicable).
In Playback mode, it is used to show/hide the control interface.
11
PREV Button
Switch between single screen and multi-screen mode.
In PTZ Control mode, it is used to adjust the focus in conjunction with the
A/FOCUS+ button.
12
DIRECTION Button
Navigate between different fields and items in menus.
In the Playback mode, the Up and Down button is used to speed up and slow
down recorded video. The Left and Right button will select the next and
previous record files.
In Live View mode, these buttons can be used to cycle through channels.
In PTZ control mode, it can control the movement of the PTZ camera.
ENTER Button
Confirm selection in any of the menu modes.
It can also be used to tick checkbox fields.
In Playback mode, it can be used to play or pause the video.
In single-frame Playback mode, pressing the button will advance the video by
a single frame.
13
PTZ Button
In Auto-switch mode, it can be used to stop /start auto switch.
14
ESC Button
Back to the previous menu.
Press for Arming/disarming the device in Live View mode.
15
RESERVED
Reserved for future usage.
16
F1 Button
Select all items on the list when used in a list field.
In PTZ Control mode, it will turn on/off PTZ light (if applicable).
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No.
Name
Description
In Playback mode, it is used to switch between play and reverse play.
17
PTZ Control Buttons
Buttons to adjust the iris, focus and zoom of a PTZ camera.
18
F2 Button
Cycle through tab pages.
In synchronous playback mode, it is used to switch between channels.
Troubleshooting Remote Control:
Note:
Make sure you have installed batteries properly in the remote control. And you have to aim the remote
control at the IR receiver in the front panel.
If there is no response after you press any button on the remote, follow the procedure below to troubleshoot.
Steps:
1. Go to Menu > Settings > General > More Settings by operating the front control panel or the mouse.
2. Check and remember NVR ID#. The default ID# is 255. This ID# is valid for all the IR remote controls.
3. Press the DEV button on the remote control.
4. Enter the NVR ID# you set in step 2.
5. Press the ENTER button on the remote.
If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator
does not turn blue and there is still no response from the remote, please check the following:
1. Batteries are installed correctly and the polarities of the batteries are not reversed.
2. Batteries are fresh and not out of charge.
3. IR receiver is not obstructed.
If the remote still can’t function properly, please change a remote and try again, or contact the device provider.
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1.2 USB Mouse Operation
A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse:
1. Plug USB mouse into one of the USB interfaces on the front panel of the NVR.
2. The mouse should automatically be detected. If in a rare case that the mouse is not detected, the possible
reason may be that the two devices are not compatible, please refer to the recommended the device list from
your provider.
The operation of the mouse:
Table 1. 2 Description of the Mouse Control
Name
Action
Description
Left-Click
Single-Click
Live view: Select channel and show the quick set menu.
Menu: Select and enter.
Double-Click
Live view: Switch between single-screen and multi-screen.
Click and Drag
PTZ control: pan, tilt and zoom.
Video tampering, privacy mask and motion detection: Select target area.
Digital zoom-in: Drag and select target area.
Live view: Drag channel/time bar.
Right-Click
Single-Click
Live view: Show menu.
Menu: Exit current menu to upper level menu.
Scroll-Wheel
Scrolling up
Live view: Previous screen.
Menu: Previous item.
Scrolling down
Live view: Next screen.
Menu: Next item.
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1.3 Input Method Description
Figure 1. 2 Soft Keyboard
Description of the buttons on the soft keyboard:
Table 1. 3 Description of the Soft Keyboard Icons
Icon
Description
Icon
Description
English
Capital English
Numbers
Symbols
Lowercase/Uppercase
Backspace
Space
Enter
Exit
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1.4 Rear Panel
NVR-4Channel (NVR-CH4)
NVR-8Channel (NVR-CH8)
No.
Item
Description
1
Power Supply
48V DC power supply for NVR-CH4 and AC 100~240V for
NVR-CH8.
2
Audio In
RCA connector for audio input.
3
HDMI Interface
HDMI video output connector.
4
LAN Network Interface
1 10 /100 /1000 Mbps self-adaptive Ethernet interface
5
Audio Out
RCA connector for audio output.
6
VGA Interface
DB9 connector for VGA output. Display local video output and menu.
7
USB Interface
Universal Serial Bus (USB) ports for additional devices such as USB
mouse and USB Hard Disk Drive (HDD).
8
Ground
Ground (needs to be connected when NVR starts up).
9
Power Switch
Switch for turning on/off the device.
10
Network Interfaces with
PoE function
Network interfaces for the cameras and power over Ethernet.
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NVR-16Channel (NVR-CH16)
No.
Item
Description
1
LAN Interface
1 network interface
2
AUDIO OUT
RCA connector for audio output.
3
LINE IN
RCA connector for audio input.
4
HDMI
HDMI video output connector.
5
USB 3.0 interface
Universal Serial Bus (USB) ports for additional devices such as USB
mouse and USB Hard Disk Drive (HDD).
6
RS-232 Interface
Connector for RS-232 devices.
7
VGA
DB9 connector for VGA output. Display local video output and menu.
8
RS-485 Interface
Half-duplex connector for RS-485 devices.
9
ALARM IN
Connector for alarm input.
ALARM OUT
Connector for alarm output.
10
GROUND
Ground (needs to be connected when NVR starts up).
11
AC 100V ~ 240V
100V ~ 240V AC power supply.
12
Power Switch
Switch for turning on/off the device.
13
Network Interfaces with
PoE function
Network interfaces for the cameras and power over Ethernet.
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Chapter 2 Getting Started
2.1 Starting Up and Shutting Down the NVR
Purpose:
Proper startup and shutdown procedures are crucial to expanding the life of the NVR.
Before you start:
Check that the voltage of the extra power supply is the same with the NVR’s requirement, and the ground
connection is working properly.
Starting up the NVR:
Steps:
1. Check the power supply is plugged into an electrical outlet. It is HIGHLY recommended that an
Uninterruptible Power Supply (UPS) be used in conjunction with the device. The Power indicator LED on
the front panel should be red, indicating the device gets the power supply.
2. Turn on the power switch on the rear panel if the device starts up for the first time, or press the button
on the front panel. The Power indicator LED should turn blue indicating that the unit begins to start up.
3. After startup, the Power indicator LED remains blue. A splash screen with the status of the HDD appears on
the monitor. The row of icons at the bottom of the screen shows the HDD status. ‘X’ means that the HDD is
not installed or cannot be detected.
Shutting down the NVR
There are two proper ways to shut down the NVR.
OPTION 1: By Standard shutdown
Steps:
1. Enter the Shutdown menu.
Menu > Shutdown
Figure 2. 1 Shutdown Menu
2. Click the Shutdown button.
3. Click the Yes button.
OPTION 2: By operating the front panel
Steps:
1. Press and hold the button on the front panel for 3 seconds.
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2. Enter the administrator’s username and password in the dialog box for authentication if required.
3. Click the Yes button.
Note:
Do not press the button again when the system is shutting down.
Rebooting the NVR
In the Shutdown menu, you can also reboot the NVR.
Steps:
1. Enter the Shutdown menu by clicking Menu > Shutdown.
2. Click the Logout button to lock the NVR or the Reboot button to reboot the NVR.
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2.2 Using the Wizard for Basic Configuration
By default, the Setup Wizard starts once the NVR has loaded, as shown in Figure 2. 2.
Figure 2. 2 Start Wizard Interface
Operating the Setup Wizard:
1. The Setup Wizard can walk you through some important settings of the NVR. If you do not want to use the
Setup Wizard at that moment, click the Cancel button. You can also choose to use the Setup Wizard next
time by leaving the “Start wizard when the device starts?” checkbox checked.
2. Click Next button on the Wizard window to enter the Login window, as shown in Figure 2. 3.
Figure 2. 3 Login Window
3. Enter the admin password. By default, the password is ‘admin’.
4. To change the admin password, check the New Admin Password checkbox. Enter the new password and
confirm the password in the given fields.
5. Click the Next button to enter the date and time settings window, as shown in Figure 2. 4.
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Figure 2. 4 Date and Time Settings
6. After the time settings, click Next button which takes you back to the Network Setup Wizard window, as
shown in Figure 2. 5.
Figure 2. 5 Network Configuration
Note:
And for the models which have the PoE or built-in switch network interfaces, the internal NIC IPv4
address should be configured for the cameras connecting to the PoE or built-in switch network interface
of the NVR.
7. Click Next button after you configured the network parameters, which takes you to the HDD Management
window, shown in Figure 2. 6.
Figure 2. 6 HDD Management
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8. To initialize the HDD, click the Init button. Initialization removes all the data saved in the HDD.
9. Click Next button. You enter the Adding IP Camera interface.
10. Click Search to find online IP Camera. Select the IP camera to be added, and click the Add button.
Figure 2. 7 Search for IP Cameras
11. Click Next button. Configure the recording for the searched IP Cameras.
Figure 2. 8 Record Settings
12. Click Copy to copy the settings to other channels, as shown in Figure 2. 9.
Figure 2. 9 Copy Record Settings
13. Click OK to complete the startup Setup Wizard.
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2.3 Adding and Connecting the IP Cameras
2.3.1 Adding the Online IP Cameras
Purpose:
The main function of the NVR is to connect the network cameras and record the video got from it. So before you
can get a live view or record of the video, you should add the network cameras to the connection list of the device.
Before you start:
Ensure the network connection is valid and correct. For detailed checking and configuring of the network, please
see Chapter Checking Network Traffic and Chapter Configuring Network Detection.
OPTION 1:
Steps:
1. Right-click the mouse when you in the live view mode to show the right-click menu on top of screen.
Figure 2. 10 Right-click Menu
2. Select Add IP Camera in the pop-up menu to enter the IP Camera Management interface.
Figure 2. 11 Adding IP Camera Interface
3. The online cameras with same network segment will be displayed in the camera list. Click the button to
add the camera.
Table 2. 1 Explanation of the icons
Icon
Explanation
Icon
Explanation
Edit basic parameters of the camera
Add the detected IP camera.
The camera is connected.
The camera is disconnected; you can
click the icon to get the exception
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