INSTALLATION & OPERATION
FROZEN FOOD/
ICE CREAM
CASES
MODEL: KRZH
P058479G
Rev 10 11/05
HANDBOOK
COMPONENT
Welcome to the KATS display case family. We’re very pleased you
joined us.
This installation and operation handbook has been especially
prepared for everyone involved with KATS display cases – owners,
managers, installers and maintenance personnel.
You’ll find this book different than traditional manuals. The most
dramatic difference is the use of many more illustrated instructions to
make it easier to read and to help you get the most from this innovative
new design. When you follow the instructions you should expect
remarkable performance, attractive fits and finish, and long case life.
We are interested in your suggestions for improvement both in case
design and in this handbook. Please call/write to:
Hill PHOENIX
Marketing Services Department
1925 Ruffin Mill Rd.
Colonial Heights, VA 23834
Tel: 804-526-4455
Fax: 804-526-7450
or visit our web site at
www.hillphoenix.com
We wish you the very best in outstanding food merchandising and a
long trouble-free operation.
1
TABLE OF CONTENTS
GENERAL INFORMATION – PAGES 2-4
General information, first step recommendations and case dimensional drawings.
THE USE OF CASTERS – PAGE 5
Cases roll on casters–general use and castor removal.
LINE-UP & TRIM OUT – PAGES 6-7
A sixteen step procedure for initial case lineup and final trimming with illustrations.
REFRIGERATION PIPING – PAGE 8
Diagrams show coil outlet, case controls location, and other piping tips.
PLUMBING – PAGE 9
Information on drain connections.
ELECTRICAL HOOKUP AND WIRING DIAGRAMS – PAGES 10-17
Complete information on electrical connections.
CONTROL SETTING GUIDELINE – PAGE 18
Recommended settings for all case controls.
DEFROST AND TEMPERATURE CONTROL – PAGE 19
Defrost data - electric and hot gas defrost. Sensor bulb locations.
PRODUCT LOADING – PAGE 20
Air flow and load limits.
USE AND MAINTENANCE – PAGES 21-22
Cleaning and fan information.
PARTS ORDERING – PAGES 23-25
Replacement parts identification.
APPENDIX A - PAGE 26
PRODUCT WARRANTY - Inside Back Cover
2
GENERAL INFORMATION
DESCRIPTION OF CASES: The refrigerated display cases described in this handbook
are part of the Hill PHOENIX, KATS design series. Specifically covered in this manual is
model KRZH reach-in freezer.
STORE CONDITIONS: Hill PHOENIX cases are designed to operate in an air conditioned
store with a system that can maintain 75
O
F (24OC) store temperature and 55 percent (maximum) relative humidity (CRMA conditions). Case operation will be adversely affected by
exposure to excessively high ambient temperatures and/or humidity.
REFRIGERATION SYSTEM OPERATION: Air cooled condensing units require ventilation for
efficient performance of condensers. Machine room temperatures must be a minimum of
65
O
F in winter and a maximum of 95OF in summer. Minimum condensing temperatures
should be no less than 70
O
F.
RECEIVING CASES: Examine fixtures carefully for shipping damage and shortages. For
information on shortages contact the Service Parts Department at 1-800-283-1109.
APPARENT DAMAGE: A claim for obvious damage must be noted on the freight bill or
express receipt and signed by the carriers agent, otherwise the carrier may refuse the claim.
CONCEALED DAMAGE: If damage is not apparent until after the equipment is unpacked,
retain all packing materials and submit a written request to the carrier for inspection within
15 days of receipt of equipment.
LOST ITEMS: This equipment has been carefully inspected to insure the highest level of
quality. Any claim for lost items must be made to Hill PHOENIX within 48 hours of receipt
of equipment.
TECHNICAL SUPPORT: If any technical questions arise regarding a refrigerated display
case contact our Customer Service Department in Richmond at 1-804-526-4455. For any
questions regarding our refrigeration systems or electrical distribution centers contact our
Customer Service Department in Conyers at 1-770-285-3200.
CONTACTING FACTORY: Should you need to contact Hill PHOENIX regarding a specific
fixture, be sure to know the case model number and serial number. This information is on
the serial plate located on the top flue panel of the case (see next page for details). Ask for
a Service Parts Representative at 1-804-526-4455.
70 3/4 in
[179.7 cm]
31 in
[78.7 cm]
13 1/16 in
[33.2 cm]
68 1/2 in
[174.0 cm]
(Frame Height)
66 3/8 in
[168.6 cm]
(Door Height)
ACCESS DOOR
8 5/8 in
[22.0 cm]
42 7/16 in [107.8 cm]
40 1/8 in [101.9 cm]
44 5/8 in [113.3 cm]
5 in [12.7 cm]
2 13/16 in [7.1 cm]
99 in
[251.5 cm]
94 7/16 in
[239.8 cm]
97 in
[246.5 cm]
EXTERNAL PLUMBING
38 3/8 in [98.3 cm]*
98 7/8 in
[251.2 cm]
100 15/16 in
[256.4 cm]
22 5/8 in
[57.4 cm]
COIL
PLENUM
83 7/8 in
[213.1 cm]
88 7/8 in
[225.7 cm]
REFRIGERATION CONNECTION
ELECTRICAL JUNCTION BOX
44 5/8 in
[113.3 cm]
34 1/4 in
[87.0 cm]
7 13/16 in
[19.9 cm]
ELECTRICAL
(TOP OF CASE)
EXTERNAL PLUMBING
20 3/4 in
[52.7 cm]
**
11 7/16 in [29.1 cm]
2 13/16 in [7.1 cm]
10 in [25.4 cm]
REFRIGERATION
(TOP-REAR OF CASE)
42 7/16 in
[107.8 cm]
44 5/8 in
[113.3 cm]
1 1/2 in [3.8 cm]
{END}
1 1/2" PVC DRAIN
CONNECTION
FRONT OF CASE
60 in. [152.4 cm.] {2-DOOR}
90 in. [228.6 cm.] {3-DOOR}
120 in. [304.8 cm.] {4-DOOR}
150 in. [381.0 cm.] {5-DOOR}
19 5/8 in. [49.8 cm.] {2-DOOR}
34 5/8 in. [87.9 cm.] {3-DOOR}
49 5/8 in. [126.0 cm.] {4-DOOR}
64 5/8 in. [164.1 cm.] {5-DOOR}
NOTES:
* STUB-UP AREA
** RECOMMENDED STUB-UP CENTERLINE FOR ELECTRICAL AND HUB DRAINS
z SUCTION LINE 7/8", LIQUID LINE - 1/2"
z AVAILABLE SHELF SIZES: WIRE SHELVES 16", 18", 20", 22" & 23 1/2"
SOLID SHELVES 18", 20", 22", 24" & 27"
C
L
39 1/8 in
[99.4 cm]
3
Amp Plate & Serial
Plate Location
MODEL
KRZH
4
GENERAL INFORMATION
BASEHORSE
LOCATION FOR
MODEL
KRZH
36 1/2"
36 1/2"
2 DOOR CASE
32 1/8"
59 1/4"
FRONT OF CASE
27 5/8"
57 5/8"
89 1/4"
FRONT OF CASE
4"
3 DOOR CASE
4 DOOR CASE
4"
4"
36 1/2"
36 1/2"
27 5/8"
27 5/8"
62 1/8"
57 5/8"
87 5/8"
87 5/8"
119 1/4"
FRONT OF CASE
117 5/8"
5 DOOR CASE
149 1/4"
FRONT OF CASE
4"
5
34
1
2
CASES
MOVE ON
CASTERS
FOR EASIER INSTALLATION
CASTERS MAY BE DISCARDED.
ROLL OUT OF TRUCK. When there is a truck - level
delivery dock (with 8’ ft. minimum opening), cases
may be rolled directly from the truck to the store floor.
[CAUTION] If skid boards are required to unload
cases, casters should be removed prior to sliding
them down the skid; after which they can be reinstalled on case.
ROLL TO LINEUP POSITION. Casters may remain in
place to move the cases to staging areas around the
store, prior to final installation. When ready for final
line-up, roll the case to set position, then remove
casters.
REMOVE COTTER PIN. Removing the casters is
easy. Simply flatten and hammer out cotter pins
then lift the case with “J” bar, and the casters will
fall off.
[CAUTION] Make certain hands are out of the way.
KATS cases are manufactured and shipped to stores
with casters installed on the base frame to make the
job of moving cases easier for everyone involved with
the manufacturing, shipping and installation process.
Casters not only speed up the process, but they also
reduce the chance of damage from raising and lowering cases with ”J” bar to place them on dollies,
skates or rollers. In most situations, one or two persons can move the case with ease.
5
Set Shims On Basehorse Locations
Locate basehorse positions along chalk
lines. Spot shim packs at each
basehorse location.
4
Level Floor. Use Laser Transit
Leveling is necessary to assure proper
case alignment. Locate highest point on
chalk line as reference for
determining height of shim-pack
levelers. A laser transit is recommended for precision.
7
Position Next Case In Line Up
Roll case approximately 6’ from adjoining case. Remove casters on the end
nearest to the next case. Allow casters
to remain on opposite end to assist in
pushing cases together - then remove
them.
6
LINE UP &
TRIM OUT
1
Consult With General Contractor
Ask the general contractor if there have
been changes in the building dimensions since the print you are using was
issued. Also, ask the points of reference
from which you should take dimensions
to locate the cases.
2
Snap Chalk Lines
Mark floor where cases are to be
located for the entire lineup.
3
Snap Lines On Base Rail
Locations
Snap lines where base rails are positioned, not the front or back edges of
the cases. See case cross section
drawing, page 3, for rail location dimensions.
6
Position First Case In Lineup,
Remove Casters, Level
Roll first case into position. Raise case
from end under cross support using
“J” bar. Remove cotter pins, casters,
and outriggers. [CAUTION! Keep hands
from under case] Level case on shims.
Now that cases have been positioned and leveled, you may
proceed to trim-out case lineup. Trim parts have been
designed to be applied easily with only a small number of
fasteners required. Most external parts are adjustable to
achieve almost invisible, snug-fitting joints and a high level
of excellence in fit and finish.
BASE RAIL
BASE RAIL
12
Install Upper Kickplate Retainer &
“J” Rail
Attach the upper kickplate retainer by
placing it against the bottom of the tank.
Line up the retainer with the kickplate
bracket and attach with the screws
provided. Set the “J” rail flush to the
floor and attach it to the kickplate
bracket with the screws provided.
11
Caulk Pipe Chase, Install Acrylic Tape
Seal joints along pipe chase seam with
the caulk provided. Apply acrylic tape
over pipe chase seam. Tape is found
with the ship loose items and acts as a
watershed preventing water from settling
in case joint.
161514
13
10
9
8
Install Bumper Trim
Insert the bumper trim into the track that
is mounted to the front panel of the
case.
Install End Kickplate
End kickplates are installed only on
cases with ends. Fit the end kickplate
under the end and secure it to the baseframe.
Insert Kickplate
Insert top of kickplate into the upper
kickplate retainer. Slide the kickplate up
into retainer then down on the “J” rail.
Install Pedestals
The pedestals line-up at the corner of
the case that is located at the end of a
line-up. Attach the pedestal to the kickplate bracket with the screws provided.
Add Sealant to Top Case Joint.
Once cases are pushed tightly together
and bolted run a bead of sealant
along the top joint.
Bolt Cases Together Using Bolt
Holes Provided
Push cases tightly together. Bolt
cases together through the four holes
provided. Tighten until all margins
are equal; do not over tighten.
Remove Shipping Accessories
From Case. Add Sealant.
Remove anything from case that may
interfere with case joining (eg. shipping braces). Run a bead of sealant
around entire end before pushing
cases tightly together.
7
ACRYLIC
TAPE
PIPE
CHASE
CAULK
1
2
3
5
CAULK
4
UPPER
KICKPLATE
RETAINER
KICKPLATE
BRACKET
TANK
KICKPLATE
BRACKET
BUMPER
TRIM
END
KICKPLATE
UPPER
KICKPLATE
RETAINER
PEDESTAL
“J” RAIL
KICKPLATE
BASEFRAME
TRACK
“J” RAIL
PEDESTAL
8
REFRIGERATION PIPING
Refrigeration components and the coil
outlet hole are located to provide the best
access for installation and maintenance. As
the diagrams below indicates, the coil outlet
hole is positioned on top of the case on the
rear, right hand side. This hole will have be
drilled by the contractor on site. After penetrating the case top make certain the hole is
sealed afterward with canned-foam sealant
and white RTV.
The expansion valve and other
controls are located just under the top
access hatch. Pull open the hatch and lift off
the end evaporator cover on the left hand
side to access the refrigeration controls.
MODEL
KRZH
TOP ACCESS
HATCH
COIL OUTLET
EXPANSION VALVE AND
OTHER CONTROLS
LOCATED ON THIS
SIDE OF CASE
REFRIGERATION ACCESS
REMOVE SHIPPING BLOCKS
REMOVE THE SHIPPING BLOCKS
THAT PROTECT THE REFRIGERATION
LINES DURING SHIPMENT BEFORE
OPERATING THE CASE.
20 3/4 in
[52.7 cm]
**
44 5/8 in
[113.3 cm]
10 in [25.4 cm]
REFRIGERATION
(TOP-REAR OF CASE)
1 1/2 in [3.8 cm]
42 7/16 in
[107.8 cm]
{END}
44 5/8 in
[113.3 cm]
C
L
FRONT OF CASE
60 in. [152.4 cm.] {2-DOOR}
90 in. [228.6 cm.] {3-DOOR}
120 in. [304.8 cm.] {4-DOOR}
NOTES:
* STUB-UP AREA
** RECOMMENDED STUB-UP CENTERLINE FOR ELECTRICAL AND HUB DRAINS
z SUCTION LINE 7/8", LIQUID LINE - 1/2"
z AVAILABLE SHELF SIZES: WIRE SHELVES 16", 18", 20", 22" & 23 1/2"
SOLID SHELVES 18", 20", 22", 24" & 27"
150 in. [381.0 cm.] {5-DOOR}
9
PLUMBING
The drain outlet is located front and
center of the cases for convenient access.
The drain outlet on the KRZH is molded out of
ABS material. The “P” trap, furnished with
the case, is constructed of schedule 40 PVC
pipe. Care should be given to assure that all
connections are water tight and sealed with
the appropriate PVC cement, ABS cement, or
pipe dope.
The lines can be run left or right of the
tee with the proper pitch to satisfy local
drainage requirements.
The kickplate is shipped loose with the
case for field installation, therefore you should
have open access to the drain line area. If the
kickplate has been installed, you will find it
very easy to remove. See instructions below,
or the line-up and trim out section of this manual
on page 7.
LIFT UP FROM “J” RAIL
AND PULL OUT
HOW TO REMOVE KICKPLATE
KICKPLATE
“J” RAIL
MODEL
KRZH
19 5/8 in. [49.8 cm.] {2-DOOR}
34 5/8 in. [87.9 cm.] {3-DOOR}
49 5/8 in. [126.0 cm.] {4-DOOR}
64 5/8 in. [164.1 cm.] {5-DOOR}
20 3/4 in
[52.7 cm]
44 5/8 in
[113.3 cm]
EXTERNAL PLUMBING
11 7/16 in [29.1 cm]
2 13/16 in [7.1 cm]
**
39 1/8 in
[99.4 cm]
42 7/16 in
[107.8 cm]
44 5/8 in
[113.3 cm]
1 1/2" PVC DRAIN
CONNECTION
C
L
FRONT OF CASE
60 in. [152.4 cm.] {2-DOOR}
90 in. [228.6 cm.] {3-DOOR}
120 in. [304.8 cm.] {4-DOOR}
NOTES:
* STUB-UP AREA
** RECOMMENDED STUB-UP CENTERLINE FOR ELECTRICAL AND HUB DRAINS
150 in. [381.0 cm.] {5-DOOR}
1 1/2 in [3.8 cm]
{END}
10
ELECTRICAL HOOKUP
When connecting to the junction box
on the bottom left side of the case, field
wiring should exit the junction box from the
right hand side, furthest away from case
wiring, increasing room inside for wire connecting.
DEFROST HEATERS, 208/240 VOLTS L1
L2
RED
BLUE
EVAPORATOR FANS, 120 VOLT
ANTI-CONDENSATE HEATERS, 120 VOLT
WIRE NUMBERCOMPONENT COLOR CODING
BLACK
TEMPERATURE CONTROL, 120 VOLT
LIGHTS, 120 VOLT
DEFROST TERMINATION CONTROL, 120 VOLT
WHITE
3
4
11
12
13
14
19
20
21
WHITE
BLACK
WHITE
BLACK
YELLOW
YELLOW
PURPLE
ORANGE23
WIRING NUMBERS AND COLORS
EQUIPMENT GROUNDING CONDUCTOR GREEN
-
BLACK
WHITE
DOOR & FRAME ANTI-COND. HEATERS, 120 VOLT 15
16
Electrical hookups are made to a
junction box located at the top, left of the
case. For case-to-case wiring, run “greenfield”, or other conduit, between junction
boxes.
MODEL
KRZH
TOP ACCESS
HATCH
ELECTRICAL ACCESS HOLE
(Drilled through rear of case)
20 3/4 in
[52.7 cm]
60 in. [152.4 cm.] {2-DOOR}
90 in. [228.6 cm.] {3-DOOR}
120 in. [304.8 cm.] {4-DOOR}
150 in. [381.0 cm.] {5-DOOR}
44 5/8 in
[113.3 cm]
34 1/4 in
[87.0 cm]
7 13/16 in
[19.9 cm]
ELECTRICAL
(TOP OF CASE)
NOTES:
* STUB-UP AREA
** RECOMMENDED STUB-UP CENTERLINE FOR ELECTRICAL AND HUB DRAINS
**
C
L
FRONT OF CASE
44 5/8 in
[113.3 cm]
42 7/16 in
[107.8 cm]
1 1/2 in [3.8 cm]
{END}
11
BALLASTS ACCESS
The electronic ballasts that operate the vertical prism door lights are located in the door frame for
both Ardco
®
and Anthony®.
ARDCO
®
1. REMOVE SCREWS IN BALLAST COVER
2. REMOVE BALLAST COVER
3. REMOVE SCREWS IN BALLAST
CARRIAGE
4. REPLACE BALLAST
ANTHONY
®
1. REMOVE CORNER BEADS (2)
2. REMOVE ACCESS COVER
3. REPLACE BALLAST
ARDCO
®
ANTHONY
®
STEPS TO REPLACE THE BALLAST
1. BALLAST COVER
SCREWS
2. BALLAST COVER
1. CORNER BEAD
2. ACCESS COVER
3. BALLAST
DOOR
MULLION
LIGHT
DOOR FRAME
PRISM LIGHT
3. BALLAST CARRIAGE SCREWS (2) ARE
LOCATED BEHIND BALLAST COVER.
4. ONCE BALLAST CARRIAGE SCREWS ARE
REMOVED PULL OUT THE CARRIAGE AND
REPLACE THE BALLAST.
1. CORNER BEAD
12
WIRING DIAGRAMS-
MODEL
KRZH
2 DOOR
13
WIRING DIAGRAMS-
MODEL
KRZH
3 DOOR
14
WIRING DIAGRAMS-
MODEL
KRZH
4 DOOR
15
WIRING DIAGRAMS-
MODEL
KRZH
5 DOOR
16
WIRING DIAGRAMS-
TERMINAL
BLOCK
17
WIRING DIAGRAMS-
GFI
18
All measurements are taken per CRMA specifications.
Glass Door Reach-in Frozen Food/Ice Cream Mer
chandiser
KRZH - 2, 3, 4 & 5-door reach in freezer
Low Temperature Defrost Schedule
No. Per Day Hours
1 10 pm
2 6 am - 10 pm**
** Or immediately after store closing hour
3
F = Frozen food, C = Ice cream.
4
BTUH's/door listed are for parallel operation. Conventional ratings may be approximated by multiplying listed rating by 1.04.
5
Average discharge air velocity at peak of defrost.
1
NOTE: - - - not an option on this case model.
6
NOTE: - - - not an option on this case model.
Electric Defrost
Defrosts
Per Day
1
Model
KRZH
Fail-safe
(min)
60
Termination
Temp. (°F)
73
Defrost Controls
Timed Off Defrost
Fail-safe
(min)
- - -
6
Termination
Temp. (°F)
- - -
Hot Gas Defrost
Fail-safe
(min)
24
Termination
Temp. (°F)
73
Reverse Air Defrost
Fail-safe
(min)
- - -
Termination
Temp. (°F)
- - -
Run-Off
Time (min)
13 - 15
Maximum
Lighting
120 Volts
Amps
1.88
2.50
3.13
3.75
Watts
226
300
376
450
Lighting Data
2-door
3-door
4-door
5-door
KRZH
Model
2-door
3-door
4-door
5-door
Standard Fans
Amps
2.20
3.30
4.40
5.50
Watts
167
250
333
417
Drain Pan Heaters
208 Volts
Amps
0.86
0.86
0.86
0.86
Watts
179
179
179
179
240 Volts
Amps
0.99
0.99
0.99
0.99
Watts
238
238
238
238
Anti-Condensate
Heaters
120 Volts
Amps
6.06
8.48
10.82
12.88
Watts
727
1018
1298
1545
Fans per
Case
2
3
4
5
Electrical Data
KRZH
Model
120 Volts
Guidelines & Control Settings
Model
BTUH/door
4
Evaporator
(oF)
Return Air
(
o
F)
Discharge Air Velocity
5
(FPM)
1850
2200
-12
-22
-3
-7
420
420
KRZH - F
3
KRZH - C
3
Discharge Air
(oF)
-8
-12
Superheat Set Point
@ Bulb (
o
F)
3-5
3-5
2-door
3-door
4-door
5-door
Defrost Heaters
Electric Defrost
208 Volts
Amps
5.77
7.69
12.02
15.39
Watts
1200
1600
2500
3200
240 Volts
Amps
6.66
8.88
13.87
17.75
Watts
1593
2128
3355
4260
Defrost Heater Data
KRZH
Model
Defrost Heaters
2
Hot Gas Defrost
208 Volts
Amps
1.92
1.92
1.92
2.40
Watts
400
400
400
500
240 Volts
Amps
2.22
2.22
2.22
2.78
Watts
533
533
533
666
1
NOTE: - - - not an option on this case model.
2
Note: Hot gas defrost requires electric assist heaters.
COMPONENT
19
DEFROST
AND
TEMP CONTROL
This case is equipped with either
Electric or Hot Gas defrost at the owners
option. The sensor bulb and probe for electric
defrost termination control is located on the
top, center of the coil at the rear. The sensor
bulb for temperature control is located on the
right side of the evaporator behind the end
cover, as shown in illustration 1 below. The
discharge air probe is located behind a 3 1/2”
plug button on the top flue panel also shown in
illustration 1. The hot gas defrost termination
sensor bulb and probe are attached to the
dump line, as shown in diagram 2, which is in
DISCHARGE AIR PROBE LOCATION
(BEHIND 3 1/2” PLUG BUTTON IN
TOP FLUE).
HOT GAS DEFROST
TERMINATION CONTROL
SENSOR BULB AND PROBE
LOCATION.
the top, left hand side of the case.
The defrost termination control thermostat and the temperature control thermostat
are both located in thermostat enclosures
behind the kickplate on the left hand side of the
case, as shown in diagram 3.
It is important to consult the control
setting guidelines shown on page 18 before
setting defrost times. Further adjustment may
• TEMPERATURE CONTROL SENSOR BULB LOCATION
(UNDER ACCESS HATCH ON EXITING AIR SIDE OF COIL).
1
2
MODEL
KRZH
3
THERMOSTAT
ENCLOSURE
• ELECTRIC DEFROST TERMINATION CONTROL SENSOR BULB LOCATION
• ELECTRIC DEFROST TERMINATION PROBE LOCATION
COIL
PLENUM
20
AIR FLOW
AND
PRODUCT LOADING
Cases have been designed to provide maximum product capacity within the refrigerated
air envelope. It is important that you do not
overload the food product display so that it
impinges on the air flow pattern.
MODEL
KRZH
DISCHARGE..............1
LOAD LIMIT...............2
AIR FLOW..................3
RETURN AIR GRILL...4
Overloading will cause malfunction and the
loss of proper temperature levels, particularly
when discharge and return air sections are
covered. Please keep products within the load
limit line shown on the diagram.
1
2
3
4
21
USE
AND
MAINTENANCE
CASE CLEANING
Case is designed to facilitate cleaning. There is no
mechanical or electrical controls in the product area to
hamper routine cleaning. All surfaces pitch to a deepdrawn drain trough that angles toward the front and center
of case where the 2” waste outlet is located for easy
access.
The coil and fan plenum are located outside the
product area to keep food fluids from entering, diminish
downtime, and reduce shrink. If cleaning is required,
make certain fan plenum is properly closed after cleaning
to avoid air leaks.
POSITIVE DRAIN OFF
COIL CLEANING
CLEAN HONEYCOMB
HONEYCOMB
REAR
HONEYCOMB
RETAINER
SCREW
LOOSEN SCREWS IN
REAR HONEYCOMB
RETAINER AND
TWIST HONEYCOMB
OUT
LIFT UP TOP
HATCH TO EASILY
ACCESS COIL
AND PLENUM
TOP HATCH
CLEANING PROCEDURES
• A periodic cleaning schedule should be established to maintain proper sanitation, insure maximum operating efficiency, and
avoid the corrosive action of food fluids on metal parts that are left on for long periods of time. W
e recommend cleaning once
a week.
• To avoid shock hazard, be sure all electrical power is turned off before cleaning. In some installations, more than one
disconnect switch may have to be turned off to completely de-energize the case.
• Check waste outlet to insure it is not clogged before starting the cleaning process and avoid introducing water faster than the
case drain can carry it away.
• Avoid spraying cleaning solutions directly on fans or electrical connections.
• Provide a temporary separator between those cases which are being cleaned and those which are not.
• Allow cases to be turned off long enough to clean any frost or ice from coil and flue areas.
• Remove and clean discharge honeycomb. You may need to use spray detergent and a soft, long bristle brush.
• Use mild detergent and warm water. When necessary, water and baking soda solution will help remove case odors. Avoid
abrasive scouring powders or pads.
• Remove front panels and clean underneath the case with a broom and a long handled mop. Instructions for removing the
front panels can be found on page 6 of this manual.
• Use warm water and a disinfecting cleaning solution when cleaning underneath the cases.
• When cleaning antifog doors please refer to Appendix A, on page 26, for more details.
22
FANS
The evaporator fans are equipped with 25
watt fan motors, 1550 RPM’s, with a clockwise
rotation when viewed from the shaft end. The fan
blades are 8” in diameter and the blades are
pitched to 31 degrees as indicated on the chart
below. It is important that the blade pitch be
maintained as specified. Do not attempt a field
modification by altering the blades.
Fan motors may be changed with an easy
two-step process without lifting up the plenum,
thereby avoiding the necessity to unload the entire
product display to make a change:
1. Unplug the fan motor, easily accessible out
side the plenum
2. Remove two fasteners, then lift out the
entire fan basket
1
2
4 DOOR
5 DOOR
3 DOOR
2 DOOR
Model
KRZH
No.
Fans
Blade
Pitch
3 Door
3
31
o
2 Door
2
31
o
4 Door
4
31
o
5 Door
5
31
o
USE
AND
MAINTENANCE
23
PARTS ORDERING
Procedure
1. Contact the Service Parts Department
Hill PHOENIX
1925 Ruffin Mill Road
Colonial Heights, Virginia 23834
Tel: 800-283-1109
Fax: 804-526-3897
2. Provide the following information about the part you are ordering:
• Model number and serial number of the case on which
the part is used.
• Length of part, if applicable, I.E. 60”, 90”, 120”, or 150”.
• Color of part if painted, or color of polymer part.
• Whether part is for left hand or right hand application.
• Whether shelves are with or without lights.
• Quantity
*Serial plate is located on top flue panel on the left hand side of the
case (See illustrations on page 3).
3. If parts are to be returned for credit, ask the Parts Department to
furnish you with a Return Materials Authorization Number.
24
PARTS ORDERING
MODEL
KRZH
1
22
23
24
4
9
15
17
19
55
25
E09
E11
E10
E20
11
12
13
36
69
56
81
82
87
88
25
Model KRZH
Location Part Descriptions
Number
1 Kickplate, Storm Grey
4 Color Band, Painted Custom Color or Stainless
9 Deck Pan, Painted, Unpainted
11 Front Baffle, Aluminum
12 Honeycomb, 1”x 4”x 48”
13 Honeycomb Retainer, Painted
15 Upper Rear Baffle, Center or End
17 Bumper Trim, Polymer Custom Color
19 Cornice, Painted Custom Color
22 Shelves, Specify Solid or Wire
23 Electrical Junction Box, (mounted on bottom left front or on top left rear)
24 “J” Rail, for Kickplate
25 Top Flue Panel, Painted
36 Plug Button, White or Black
55 Door, Specify Mask Color, Ardco or Anthony, Door Handle Type, Low or
Medium Temperature Application, Left or Right Hand Swing
56 Door Frame, Ardco or Anthony, Low or Medium Temperature Application
69 Coil
81 Bottom Wire Racks
82 Tag Moulding, PVC or Aluminum
87 End Assembly, Solid, Custom Color, Identify Left or Right hand, Color of
Panel, and Color of End Trim Color
88 End Kickplate, Painted, Stainless Steel
E01 Defrost Heaters (Not Shown)
E02 Anti-Condensate Heaters (Not Shown)
E09 Fan Motor - STATE HIGH EFFICIENCY OR STANDARD
E10 Fan Blade
E11 Fan Basket, 8”
E20 Fan Cord-Set, High Efficiency or Standard
26
APPENDIX - A
CLEANING INSTRUCTIONS FOR ANTIFOG COATING
Antifog Coating Cleaning Instructions (ANTIFOG B):
Materials
CAUTION:
1. Only use deionized or distilled water with 2% cleaning solution (P/N 05-14700-0001) to clean the
antifog coating. Do not apply cleaning solution full strength! Do not use commercial glass
cleaners containing ammonia or alcohol.
2. Only use soft lint-free wipers, such as Kimwipes or Soft-Tech paper wipers. Do not use cloth
rags or standard paper towels--these are abrasive and may damage the coating.
3. Do not use abrasive compounds to clean the coating. Do not use razor blades or sharp
instruments to remove residue from the coating.
Initial Cleaning (Ne
w Doors)
• Remove protective plastic film on the inside surface of the door.
• Apply diluted cleaning solution to the coating surface.
• Using gentle pressure, wipe glass over the entire surface with soft wipers once in the horizontal
direction, followed by once in the vertical direction.
• Gently dry the surface of the coating with new wipers.
• Repeat the above cleaning and drying cycle two more times.
P
eriodic Maintenance Cleaning
• Apply diluted cleaning solution to the coating surface.
• Using gentle pressure, wipe the entire surface of the glass with soft wipers.
• If the solution freezes on the surface of the glass, do not attempt to scrape off the ice from the
coating surface with force; either allow the inside surface of the door to warm up, or apply more
deionized water on the coating surface until the ice has melted enough to be removed by gentle
force.
• Gently dry the surface of the coating with new wipers.
• Please note that a newly cleaned freezer door glass will initially form a frost layer that will take
several hours to completely dissipate.
06-14654-0000 Rev X4
6/00
WARRANTY
HEREINAFTER REFERRED TO AS MANUFACTURER
FOURTEEN MONTH WARRANTY. MANUFACTURER’S PRODUCT IS WARRANTED TO BE FREE FROM
DEFECTS IN MATERIAL AND WORKMANSHIP UNDER NORMAL USE AND MAINTENANCE FOR A
PERIOD OF FOURTEEN MONTHS FROM THE DATE OF ORIGINAL SHIPMENT. A NEW OR REBUILT
PART TO REPLACE ANY DEFECTIVE PART WILL BE PROVIDED WITHOUT CHARGE, PROVIDED THE
DEFECTIVE PART IS RETURNED TO MANUFACTURER. THE REPLACEMENT PART ASSUMES THE
UNUSED PORTION OF THE WARRANTY.
This warranty does not include labor or other costs incurred for repairing, removing, installing, shipping,
servicing, or handling of either defective parts or replacement parts.
The fourteen month warranty shall not apply:
1. To any unit or any part thereof which has been subject to accident, alteration, negligence, misuse or
abuse, operation on improper voltage, or which has not been operated in accordance with the
manufacturer’s recommendation, or if the serial number of the unit has been altered, defaced, or removed.
2. When the unit, or any part thereof, is damaged by fire, flood, or other act of God.
3. Outside the continental United States.
4. To labor cost for replacement of parts, or for freight, shipping expenses, sales tax or upgrading.
5. When the operation is impaired due to improper installation.
6. When installation and startup forms are not properly complete or returned within two weeks after startup.
THIS PLAN DOES NOT COVER CONSEQUENTIAL DAMAGES. Manufacturer shall not be liable under any
circumstances for any consequential damages, including loss of profit, additional labor cost, loss of
refrigerant or food products, or injury to personnel or property caused by defective material or parts or for
any delay in its performance hereunder due to causes beyond its control. The foregoing shall constitute
the sole and exclusive remedy of any purchases and the sole and exclusive liability of Manufacturer in
connection with this product.
The Warranties are Expressly in Lieu of All Other Warranties, Express of Implied and All Other
Obligations or Liabilities on Our Part. The Obligation to Repair or Replace Parts or Components
Judged to be Defective in Material or Workmanship States Our Entire Liability Whether Based on Tort,
Contract or Warranty. We Neither Assume Nor Authorize Any Other Person to Assume for Us Any
Other Liability in Connection with Our Product.
MAIL CLAIM TO:
Hill PHOENIX
Display Merchandisers
1925 Ruffin Mill Road
Colonial Heights, VA 23834
804-526-4455
Hill PHOENIX
Refrigeration Systems &
Electrical Distribution Products
709 Sigman Road
Conyers, GA 30013
770-285-3200
1925 Ruffin Mill Road, Colonial Heights, VA 23834
Due to our commitment to continuous improvement all specifications are subject to change without notice.
Hill PHOENIX is a Sustaining Member of the American Society of Quality.
Visit our web site at www.hillphoenix.com
804-526-4455
ASH5011
Warning
Maintenance & Case Care
When cleaning cases the following must be performed
PRIOR to cleaning:
To avoid electrical shock, be sure all electric power is
turned off before cleaning. In some installations, more
than one switch may have to be turned off to completely
de-energize the case.
Do not spray cleaning solution or water directly on fan
motors or any electrical connections.
All lighting receptacles must be dried off prior to insertion
and re-energizing the lighting circuit.
Please refer to the Use and Maintenance section of this installation manual.
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