Hikvision IVMS-5260 User Manual
iVMS-5260 HD Mobile Client
User Manual (iPad)
UD.6L0202D2229A01
iVMS-5260 HD Mobile Client (iPad) User Manual
User Manual
COPYRIGHT © 2015 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of
Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be
“Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced,
changed, translated, or distributed, partially or wholly, by any means, without the prior written
permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties,
guarantees or representations, express or implied, regarding to the Manual.
About this Manual
This Manual is applicable to iVMS-5260 HD Mobile Client Software.
The Manual includes instructions for using and managing the product. Pictures, charts, images and all
other information hereinafter are for description and explanation only. The information contained in
the Manual is subject to change, without notice, due to firmware updates or other reasons. Please
find the latest version in the company website (http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of Hikvision in
various jurisdictions. Other trademarks and logos mentioned below are the properties of their
respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS
HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS,
EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE
OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT
YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE
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iVMS-5260 HD Mobile Client (iPad) User Manual
APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH
ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.
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iVMS-5260 HD Mobile Client (iPad) User Manual
Contents
Chapter 1 Overview.................................................................................................................... 4
1.1 Introduction ............................................................................................................................. 4
1.2 System Requirements .............................................................................................................. 4
Chapter 2 Installing and Uninstalling .......................................................................................... 5
2.1 Installing the Mobile Client ...................................................................................................... 5
2.2 Uninstalling the Mobile Client ................................................................................................. 5
Chapter 3 Running the iVMS-5260 HD ........................................................................................ 6
3.1 Configuring the Server Address ............................................................................................... 6
3.2 Logging In ................................................................................................................................. 7
3.3 Logging Out .............................................................................................................................. 8
Chapter 4 Camera Management ................................................................................................. 9
4.1 Live View .................................................................................................................................. 9
4.2 Playback ................................................................................................................................. 13
4.3 Managing Camera List ........................................................................................................... 14
4.3.1 Getting Camera Information .............................................................................................. 14
4.3.2 Managing My Favorites ..................................................................................................... 15
Chapter 5 Image Management ................................................................................................. 16
Chapter 6 Business Intelligent .................................................................................................. 18
6.1 Transaction Data Analysis ...................................................................................................... 18
6.1.1 Transaction Report ............................................................................................................. 18
6.1.2 Commodity Sales Volume .................................................................................................. 19
6.1.3 Top Selling .......................................................................................................................... 20
6.2 People Counting Analysis ....................................................................................................... 21
6.2.1 Traffic Distribution ............................................................................................................. 21
6.2.2 Traffic Trending .................................................................................................................. 22
6.2.3 Customer Gender Analysis ................................................................................................. 23
6.2.4 Conversion Rate ................................................................................................................. 24
6.3 Retail Traffic Analysis ............................................................................................................. 25
6.3.1 Heat Map ........................................................................................................................... 25
6.3.2 Interested Area Analysis .................................................................................................... 26
Chapter 7 Alarm Notification .................................................................................................... 28
Chapter 8 Other Functions ....................................................................................................... 29
8.1 About ..................................................................................................................................... 29
8.2 Help ........................................................................................................................................ 29
Appendix ................................................................................................................................. 30
Appendix 1 Error Code and Troubleshooting ..................................................................................... 30
Appendix 2 Error Code Description .................................................................................................... 31
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iVMS-5260 HD Mobile Client (iPad) User Manual
Chapter 1 Overview
1.1 Introduction
iVMS-5260 HD Mobile Client is designed for iPad (iOS 6.0, iOS 7.0, and iOS 8.0). It gets access to
the iVMS-5200 Professional (hereafter simplified as iVMS-5200 Pro) via Wi-Fi, 3G and 4G network,
and fulfills the functions of the devices connected to the iVMS-5200 Pro, such as live view,
remote playback, PTZ control, and video clipping and so on.
Notes:
Before you can get live view or playback of the camera via iVMS-5260 HD Mobile Client, you
should configure SMS (Stream Media Server) for the area that the camera belongs to. For
configuring SMS for the area, please refer to the User Manual of iVMS-5200 Professional
Web Manager.
Network traffic charges may be produced during the use of this mobile client. Please refer
to the local ISP.
1.2 System Requirements
iOS 6.0, iOS 7.0, and iOS 8.0, including iPad2, New iPad, iPad4, iPad Air and Mini iPad series
products.
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iVMS-5260 HD Mobile Client (iPad) User Manual
Chapter 2 Installing and Uninstalling
2.1 Installing the Mobile Client
Purpose:
Follow the procedures to install the iVMS-5260 HD Mobile Client on the iOS system.
Steps:
1. Log in the App Store and search the “iVMS-5260 HD”.
Or you can use your iPad to scan the QR code shown on the login page of Web Manager,
Control Client or Web Client to directly enter the iVMS-5260 HD download page of App
Store.
2. Download the Mobile Client and install it on the iOS system.
2.2 Uninstalling the Mobile Client
Purpose:
Follow the procedure to uninstall the iVMS-5260 HD Mobile Client on the iOS system.
Steps:
1. Long-press the icon.
2. Click on the “X” on the left top of the icon.
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iVMS-5260 HD Mobile Client (iPad) User Manual
Chapter 3 Running the iVMS-5260 HD
3.1 Configuring the Server Address
Purpose:
After you open the software, the login interface appears by default. You should configure the
server address before you log in the system.
Steps:
1. Click the icon to open the software.
Figure 3-1 Login Interface of iVMS-5260 HD
2. Click the icon to go to the server address configuration interface, as shown in the
following figure.
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iVMS-5260 HD Mobile Client (iPad) User Manual
Figure 3-2 Server Address Configuration Interface
3. Input the server address you want to connect and click the icon to save the setting and
back to the login interface.
Or you can click to exit without saving the settings.
3.2 Logging In
Purpose:
You can log in the system after filling the required information.
Two kinds of user (normal user and domain user) are supported for accessing the iVMS-5200 Pro.
Please refer to the User Manual of iVMS-5200 Professional Web Manager for the detailed
introduction.
Option 1: Login with Normal User
Steps:
1. Select Normal Login and input the user name and password in the login interface.
Note: The user must be added on the iVMS-5200 Pro. For configuration of adding users,
please refer to the User Manual of iVMS-5200 Professional Web Manager.
2. Click the button to log in.
Notes:
If failed login attempt is detected, you are required to input the verification code before
you can login successfully.
The account will be frozen for 10 minutes after 5 failed password attempts.
The number of the users who simultaneously log into the iVMS-5200 Pro via iVMS-5260
HD is limited by the License you purchased. If the current logged in users have reached
the limit, then no more users can login again.
Option 2: Login with Domain User
Steps:
1. Click Domain Login and input the domain user name and password.
2. Click the button to log in.
Notes:
If failed login attempt is detected, you are required to input the verification code before
you can login successfully.
The account will be frozen for 10 minutes after 5 failed password attempts.
The number of the users who simultaneously log into the iVMS-5200 Pro via iVMS-5260
HD is limited by the License you purchased. If the current logged in users have reached
the limit, then no more users can login again.
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iVMS-5260 HD Mobile Client (iPad) User Manual
3.3 Logging Out
Steps:
1. Click the tab on the left side bar to enter the interface of other functions.
Figure 3-3 Interface of More Tab
2. Click the in that interface.
3. Click Logout in the popup menu.
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iVMS-5260 HD Mobile Client (iPad) User Manual
Index
Description
Index
Description
1
Control Bar
2
Device List
3
Live View/Playback Switch
(Left: Live View Right: Playback)
4
Image Window
5
Play Toolbar
Chapter 4 Camera Management
After you log in, the video interface appears by default.
Figure 4-1 Video Interface
Table 4-1 Video Interface Introduction
4.1 Live View
Purpose:
In the live view mode, you can realize the PTZ control, capture, and video clipping for the camera.
Steps:
1. Click the tab to enter the video interface, as shown in the Figure 4-1.
Three kinds of icon will be displayed: (control center), (area) and (camera).
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iVMS-5260 HD Mobile Client (iPad) User Manual
Icon
Description
Icon
Description
Hide/Display Camera List
Manual Capture
Manual recording
Full Screen
Delete the live view
window
/
Audio on/off
Image Definition Selection
PTZ control
2. Click the area name until the camera list appears.
3. Drag the camera name to the image window to get the live view, and up to 16 cameras can
be viewed at the same time.
Figure 4-2 4-window Division Live View
Table 4-2 Description of Live View Toobbar
Full-screen Live View
Click the button to enter the full-screen live view mode.
Stop the Live View Window
OPTION 1:
Select a window and tap to stop it.
OPTION 2:
Steps:
1) Drag the image until the icon appears on the title bar, as shown in the figure below.
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