Hikvision iDS-7732NXI-I4-16P-8S, iDS-7716NXI-I4-16P-8S User Manual

Network Video Recorder
User Manual
Network Video Recorder User Manual
COPYRIGHT © 2018 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be
“Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced,
changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.
About this Manual
This Manual is applicable to Network Video Recorder (NVR). The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/). Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of Hikvision in various
jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS
HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS,
AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
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Network Video Recorder User Manual
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the
EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or
dispose of it at designated collection points. For more information see: www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for
specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
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Network Video Recorder User Manual
Series
Model
iDS-9600NXI-I16/4F
iDS-9616NXI-I16/4F
iDS-9632NXI-I16/4F
iDS-9664NXI-I16/4F
iDS-9600NXI-I8/4F iDS-9632NXI-I8/4F
iDS-9664NXI-I8/4F
iDS-6700NXI
iDS-6700NXI-I/4F
Symbol
Description
Provides additional information to emphasize or supplement important points of the main text.
Indicates a potentially hazardous situation, which if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.
Indicates a hazard with a high level of risk, which if not avoided, will result in death or serious injury.
Applicable Models
This manual is applicable to the models listed in the following table.
Symbol Conventions
The symbols that may be found in this document are defined as follows.
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Network Video Recorder User Manual
Safety Instructions
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
In the use of the product, you must be in strict compliance with the electrical safety
regulations of the nation and region. Please refer to technical specifications for detailed information.
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power
Source with 100~240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information.
Do not connect several devices to one power adapter as adapter overload may cause
over-heating or a fire hazard.
Please make sure that the plug is firmly connected to the power socket. If smoke, odor or noise rise from the device, turn off the power at once and unplug the power
cable, and then please contact the service center.
Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
Ensure unit is installed in a well-ventilated, dust-free environment. Unit is designed for indoor use only. Keep all liquids away from the device. Ensure environmental conditions meet factory specifications. Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of
dropping it may cause damage to the sensitive electronics within the unit.
Use the device in conjunction with an UPS if possible. Power down the unit before connecting and disconnecting accessories and peripherals. A factory recommended HDD should be used for this device. Improper use or replacement of the battery may result in hazard of explosion. Replace with
the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer.
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Network Video Recorder User Manual
Product Key Features
General
Connectable to network cameras, network dome and encoders. Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom,
Canon, PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt ONVIF protocol.
Connectable to the smart IP cameras. H.265+/H.265/ H.264+/H.264/MPEG4 video formats PAL/NTSC adaptive video inputs. Each channel supports dual-stream. Up to 64 network cameras can be added according to different models. Independent configuration for each channel, including resolution, frame rate, bit rate, image
quality, etc.
The quality of the input and output record is configurable.
Local Monitoring
HDMI/VGA1 and HDMI2/VGA2 outputs provided. HDMI Video output at up to 4K resolution. Multiple screen display in live view is supported, and the display sequence of channels is
adjustable.
Live view screen can be switched in group. Manual switch and auto-switch are provided and
the auto-switch interval is configurable.
3D positioning. Configurable main stream and sub-stream for the live view. Quick setting menu is provided for live view. POS information overlay on live view. Motion detection, video tampering, video exception alert and video loss alert functions. Privacy mask. Multiple PTZ protocols supported; PTZ preset, patrol and pattern. Zooming in by clicking the mouse and PTZ tracing by dragging mouse.
HDD Management
iDS-9600NXI-I8/4F series: Up to 8 SATA hard disks and 1 eSATA disk can be connected.
iDS-9600NXI-I16/4F series: Up to 8 SATA hard disks and 1 eSATA disk can be connected.
Up to 6 TB storage capacity for each disk supported. Supports 8 network disks (NAS/IP SAN disk).
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Network Video Recorder User Manual
Supports S.M.A.R.T. and bad sector detection. HDD group management. Supports HDD standby function. HDD property: redundancy, read-only, read/write (R/W). HDD quota management; different capacity can be assigned to different channel. RAID0, RAID1, RAID5, RAID6 and RAID 10 are supported. Hot-swappable RAID storage scheme, and can be enabled and disabled on your demand. And
16 arrays can be configured.
Disk clone to the eSATA disk. HDD health monitoring.
Recording, Capture and Playback
Holiday recording schedule configuration. Continuous and event video recording parameters. Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm
VCA, and POS.
8 recording time periods with separated recording types. POS information overlay on image. Pre-record and post-record for alarm, motion detection for recording, and pre-record time for
schedule and manual recording.
Searching record files and captured pictures by events (alarm input/motion detection). Tag adding for record files, searching and playing back by tags. Locking and unlocking record files. Local redundant recording and capture. Normal/important/custom video playback mode. Searching and playing back record files by channel number, recording type, start time, end
time, etc.
Supports the playback by main stream or sub stream. Smart search for the selected area in the video. Zooming in when playback. Reverse playback of multi-channel. Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when
playback, and locating by dragging the mouse.
Supports thumbnails view and fast view during playback. Up to 16-ch synchronous playback at 1080p real time. Supports playback by transcoded stream. Manual capture, continuous capture of video images and playback of captured pictures.
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Supports enabling H.264+ to ensure high video quality with lowered bitrate.
Files Management
Important files search and export. Vehicle detection files and human appearance files search and export. Export video data by USB, SATA or eSATA device. Export video clips when playback. Either Normal or Hot Spare working mode is configurable to constitute an N+1 hot spare
system.
Alarm and Exception
Configurable arming time of alarm input/output. Alarm for video loss, motion detection, tampering, abnormal signal, video input/output
standard mismatch, illegal login, network disconnected, IP confliction, abnormal record/capture, HDD error, and HDD full, etc.
POS triggered alarm supported. VCA detection alarm is supported. Smart analysis for people counting and heat map. Connectable to the thermal network camera. Supports the advanced search for fire/ship/temperature/temperature difference detection
triggered alarm and the recorded video files and pictures.
Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email
and alarm output.
Automatic restore when system is abnormal.
Other Local Functions
Operable by front panel, mouse, remote control, or control keyboard. Three-level user management; admin user is allowed to create many operating accounts and
define their operating permission, which includes the limit to access any channel.
Admin password resetting by exporting/importing the GUID file. Operation, alarm, exceptions and log recording and searching. Manually triggering and clearing alarms. Import and export of device configuration information.
Network Functions
Two self-adaptive 10M/100M/1000Mbps network interfaces. IPv6 is supported. TCP/IP protocol, DHCP, DNS, DDNS, NTP, SADP, SMTP, NFS, and iSCSI are supported. TCP, UDP and RTP for unicast.
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Network Video Recorder User Manual
Auto/Manual port mapping by UPnP
TM
.
Support access by Hik-Connect. Remote web browser access by HTTPS ensures high security. ANR (Automatic Network Replenishment) function is supported, which enables the IP camera
save the recording files in the local storage when the network is disconnected, and synchronizes the files to the device when the network is resumed.
Remote reverse playback via RTSP. Supports accessing by the platform via ONVIF. Remote search, playback, download, locking and unlocking of the record files, and support
downloading files broken transfer resume.
Remote parameters setup; remote import/export of device parameters. Remote viewing of the device status, system logs and alarm status. Remote keyboard operation. Remote HDD formatting and program upgrading. Remote system restart and shutdown. RS-232, RS-485 transparent channel transmission. Alarm and exception information can be sent to the remote host Remotely start/stop recording. Remotely start/stop alarm output. Remote PTZ control. Remote JPEG capture. Virtual host function is provided to get access and manage the IP camera directly. Two-way audio and voice broadcasting. Embedded WEB server.
Development Scalability:
SDK for Windows system. Source code of application software for demo. Development support and training for application system.
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Network Video Recorder User Manual
TABLE OF CONTENTS
Chapter 1 Introduction ................................................................................................................... 16
1.1 Front Panel ....................................................................................................................... 16
1.1.1 iDS-9600NXI-I8/4F Series ......................................................................................... 16
1.1.2 iDS-9600NXI-I16/4F Series ....................................................................................... 17
1.1.3 iDS-6700NXI-I/4F Series ........................................................................................... 18
1.2 IR Remote Control Operations ......................................................................................... 18
1.2.1 Pairing (Enabling) the IR Remote to a Specific Device (optional) ........................... 19
1.2.2 Unpairing (Disabling) an IR Remote from a Device ................................................. 20
1.3 USB Mouse Operation ...................................................................................................... 25
1.4 Rear Panel ........................................................................................................................ 26
1.4.1 iDS-9600NXI-I8/4F Series ......................................................................................... 26
1.4.2 iDS-9600NXI-I16/4F Series ....................................................................................... 27
1.4.3 iDS-6700NXI-I/4F Series ........................................................................................... 28
Chapter 2 Getting Started .............................................................................................................. 30
2.1 Start up the Device ........................................................................................................... 30
2.2 Activate the Device .......................................................................................................... 30
2.3 Configure Unlock Pattern for Login .................................................................................. 32
2.4 Login to the Device ........................................................................................................... 33
2.4.1 Log in via Unlock Pattern ......................................................................................... 33
2.4.2 Log in via Password ................................................................................................. 33
2.5 Enter Wizard to Configure Quick Basic Settings .............................................................. 34
2.6 Enter Main Menu ............................................................................................................. 38
2.7 System Operation ............................................................................................................. 39
2.7.1 Log out..................................................................................................................... 39
2.7.2 Shut Down the Device ............................................................................................. 39
2.7.3 Reboot the Device ................................................................................................... 40
Chapter 3 Camera Management ................................................................................................... 41
3.1 Add the IP Cameras .......................................................................................................... 41
3.1.1 Activate IP Camera .................................................................................................. 41
3.1.2 Add the IP Camera Manually .................................................................................. 41
3.1.3 Add the Automatically Searched Online IP Cameras .............................................. 42
3.2 Enable H.265 Stream Access ............................................................................................ 43
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3.3 Upgrade the IP Camera .................................................................................................... 43
3.4 Edit Channel Default Password ........................................................................................ 43
3.5 Configure the Customized Protocols ................................................................................ 44
Chapter 4 Camera Settings ............................................................................................................ 46
4.1 Configure OSD Settings .................................................................................................... 46
4.2 Configure Privacy Mask .................................................................................................... 47
4.3 Configure the Video Parameters ...................................................................................... 48
4.4 Configure the Day/Night Switch ....................................................................................... 48
4.5 Configure Other Camera Parameters ............................................................................... 48
Chapter 5 Live View ....................................................................................................................... 50
5.1 Start Live View ................................................................................................................. 50
5.1.2 Digital Zoom ............................................................................................................ 50
5.1.3 Fisheye View ........................................................................................................... 51
5.1.4 3D Positioning ......................................................................................................... 52
5.1.5 Live View Strategy ................................................................................................... 52
5.2 Configure Live View Settings ............................................................................................ 52
5.3 Configure Live View Layout .............................................................................................. 53
5.4 Configure Auto-Switch of Cameras .................................................................................. 55
5.5 Configure Channel-Zero Encoding.................................................................................... 55
5.6 Facial Recognition ............................................................................................................ 56
Chapter 6 PTZ Control ................................................................................................................... 57
6.1 PTZ Control Wizard .......................................................................................................... 57
6.2 Configure PTZ Parameters ................................................................................................ 57
6.3 Set PTZ Presets, Patrols & Patterns .................................................................................. 58
6.3.1 Set a Preset .............................................................................................................. 58
6.3.2 Call a Preset ............................................................................................................. 59
6.3.3 Set a Patrol .............................................................................................................. 60
6.3.4 Call a Patrol ............................................................................................................. 61
6.3.5 Set a Pattern ............................................................................................................ 62
6.3.6 Call a Pattern ........................................................................................................... 63
6.3.7 Set Linear Scan Limits .............................................................................................. 63
6.3.8 Call Linear Scan ....................................................................................................... 64
6.3.9 One-touch Park ....................................................................................................... 64
6.4 Auxiliary Functions ........................................................................................................... 65
Chapter 7 Storage ............................................................................................................................ 67
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7.1 Storage Device Management ........................................................................................... 67
7.1.1 Install the HDD ........................................................................................................ 67
7.1.2 Add the Network Disk ............................................................................................. 67
7.1.3 Configure eSATA for Data Storage ........................................................................... 69
7.2 Storage Mode ................................................................................................................... 70
7.2.1 Configure HDD Group ............................................................................................. 70
7.2.2 Configure HDD Quota .............................................................................................. 72
7.3 Recording Parameters ...................................................................................................... 73
7.3.1 Main Stream ............................................................................................................ 73
7.3.2 Sub-Stream .............................................................................................................. 74
7.3.3 Picture ..................................................................................................................... 74
7.3.4 ANR .......................................................................................................................... 74
7.3.5 Configure Advanced Recording Settings ................................................................. 74
7.4 Configure Recording Schedule ......................................................................................... 75
7.5 Configure Continuous Recording ..................................................................................... 78
7.6 Configure Motion Detection Triggered Recording ........................................................... 78
7.7 Configure Event Triggered Recording ............................................................................... 79
7.8 Configure Alarm Triggered Recording .............................................................................. 80
7.9 Configure POS Event Triggered Recording ....................................................................... 80
7.10 Configure Picture Capture .............................................................................................. 81
7.11 Configure Holiday Recording and Capture ..................................................................... 81
7.12 Configure Redundant Recording and Capture ............................................................... 83
Chapter 8 Disk Array ...................................................................................................................... 85
8.1 Create Disk Array .............................................................................................................. 85
8.1.1 Enable RAID ............................................................................................................. 85
8.1.2 One-Touch Creation ................................................................................................ 86
8.1.3 Manual Creation ...................................................................................................... 86
8.2 Rebuild Array .................................................................................................................... 88
8.2.1 Configure Hot Spare Disk ........................................................................................ 88
8.2.2 Automatically Rebuild Array ................................................................................... 88
8.2.3 Manually Rebuild Array ........................................................................................... 89
8.3 Delete Array ..................................................................................................................... 90
8.4 Check and Edit Firmware ................................................................................................. 91
Chapter 9 File Management .......................................................................................................... 92
9.1 Search and Export Human Pictures .................................................................................. 92
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9.1.1 Search Human Pictures ........................................................................................... 92
9.1.2 Export Human Pictures ........................................................................................... 92
9.2 Search and Export Vehicle Files ....................................................................................... 93
9.2.1 Search Vehicle Pictures ........................................................................................... 93
9.2.2 Export Vehicle Pictures............................................................................................ 94
9.3 Search History Operation ................................................................................................. 95
9.3.1 Save Search Condition ............................................................................................. 95
9.3.2 Call Search History................................................................................................... 95
Chapter 10 Playback ....................................................................................................................... 96
10.1 Playing Video Files ......................................................................................................... 96
10.1.1 Instant Playback .................................................................................................... 96
10.1.2 Play Video ............................................................................................................. 96
10.1.3 Play Tag Files ......................................................................................................... 97
10.1.4 Play by Smart Search ............................................................................................. 99
10.1.5 Play Event Files .................................................................................................... 101
10.1.6 Play by Sub-periods ............................................................................................. 103
10.1.7 Play Log Files ....................................................................................................... 103
10.1.8 Play External File ................................................................................................. 105
10.2 Playback Operations ..................................................................................................... 106
10.2.1 Normal/Important/Custom Video ...................................................................... 106
10.2.2 Set Play Strategy in Important/Custom Mode .................................................... 106
10.2.3 Edit Video Clips ................................................................................................... 107
10.2.4 Switch between Main Stream and Sub-Stream .................................................. 107
10.2.5 Thumbnails View................................................................................................. 107
10.2.6 Fisheye View ....................................................................................................... 108
10.2.7 Fast View ............................................................................................................. 108
10.2.8 Digital Zoom ........................................................................................................ 109
10.2.9 POS Information Overlay ..................................................................................... 109
Chapter 11 Event and Alarm Settings ........................................................................................ 110
11.1 Configure Arming Schedule .......................................................................................... 110
11.2 Configure Alarm Linkage Actions ................................................................................. 110
11.2.1 Configure Auto-Switch Full Screen Monitoring................................................... 111
11.2.2 Configure Audio Warning .................................................................................... 112
11.2.3 Notify Surveillance Center .................................................................................. 112
11.2.4 Configure Email Linkage ...................................................................................... 112
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11.2.5 Trigger Alarm Output .......................................................................................... 112
11.2.6 Configure PTZ Linkage ......................................................................................... 113
11.3 Configure Motion Detection Alarm.............................................................................. 114
11.4 Configure Video Loss Alarm ......................................................................................... 116
11.5 Configure Video Tampering Alarm ............................................................................... 117
11.6 Configure Sensor Alarms .............................................................................................. 118
11.6.1 Configure Alarm Input ......................................................................................... 118
11.6.2 Configure One-Key Disarming ............................................................................. 118
11.6.3 Configure Alarm Output ...................................................................................... 119
11.7 Configure Exceptions Alarm ......................................................................................... 121
11.8 Trigger or Clear Alarm Output Manually ...................................................................... 123
Chapter 12 VCA Event Alarm ..................................................................................................... 124
12.1 Face Detection.............................................................................................................. 124
12.2 Vehicle Detection ......................................................................................................... 125
12.3 Line Crossing Detection ................................................................................................ 126
12.4 Intrusion Detection ...................................................................................................... 127
12.5 Region Entrance Detection .......................................................................................... 129
12.6 Region Exiting Detection .............................................................................................. 130
12.7 Unattended Baggage Detection ................................................................................... 131
12.8 Object Removal Detection ........................................................................................... 132
12.9 Audio Exception Detection ........................................................................................... 133
12.10 Sudden Scene Change Detection ............................................................................... 135
12.11 Defocus Detection ...................................................................................................... 136
12.12 PIR Alarm .................................................................................................................... 136
Chapter 13 Smart Analysis .......................................................................................................... 138
13.1 Vehicle Search .............................................................................................................. 138
13.2 Human Body Detection ................................................................................................ 138
13.3 People Counting ........................................................................................................... 139
13.4 Heat Map ...................................................................................................................... 139
Chapter 14 Face Picture Comparison ......................................................................................... 141
14.1 Face Picture Library Management ............................................................................... 141
14.1.1 View Engine Status .............................................................................................. 141
14.1.2 Add a Face Picture Library ................................................................................... 141
14.1.3 Upload Face Pictures to the Library .................................................................... 142
14.2 Face Picture Comparison Alarm ................................................................................... 142
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14.2.1 Configure Face Picture Comparison .................................................................... 142
14.2.2 Configure Stranger Alarm.................................................................................... 144
14.3 Face Picture Retrieval ................................................................................................... 145
14.3.1 Search by Face Picture Comparison Event .......................................................... 145
14.3.2 Search by Uploaded Picture ................................................................................ 145
14.3.3 Search by Personal Name .................................................................................... 146
14.4 Export Face Pictures ..................................................................................................... 146
Chapter 15 POS Configuration .................................................................................................... 147
15.1 Configure POS Settings ................................................................................................. 147
15.1.1 Configure POS Connection .................................................................................. 147
15.1.2 Configure POS Tex Overlay .................................................................................. 151
15.2 ConfigurePOS Alarm ..................................................................................................... 153
Chapter 16 Network Settings ...................................................................................................... 154
16.1 Configure TCP/IP Settings ............................................................................................. 154
16.1.1 Device with Dual Network Interface ................................................................... 154
16.1.2 Device with a Single Network Interface .............................................................. 155
16.2 Configuring Hik-Connect .............................................................................................. 156
16.3 Configure DDNS ............................................................................................................ 158
16.4 Configure PPPoE ........................................................................................................... 159
16.5 Configure NTP .............................................................................................................. 159
16.6 Configure SNMP ........................................................................................................... 160
16.7 Configure Email ............................................................................................................ 161
16.8 Configure Ports ............................................................................................................. 163
Chapter 17 Hot Spare Device Backup ........................................................................................ 165
17.2 Set Hot Spare Device .................................................................................................... 165
17.3 Set Working Device ...................................................................................................... 166
17.4 Manage Hot Spare System ........................................................................................... 166
Chapter 18 System Maintenance ................................................................................................. 168
18.1 Storage Device Maintenance ....................................................................................... 168
18.1.1 Configure Disk Clone ........................................................................................... 168
18.1.2 S.M.A.R.T Detection ............................................................................................ 169
18.1.3 Bad Sector Detection .......................................................................................... 170
18.1.4 HDD Health Detection ......................................................................................... 171
18.2 Search & Export Log Files ............................................................................................. 172
18.2.1 Search the Log Files ............................................................................................. 172
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18.2.2 Export the Log Files ............................................................................................. 174
18.3 Import/Export IP Camera Configuration Files .............................................................. 175
18.4 Import/Export Device Configuration Files ................................................................... 177
18.5 Upgrade System ........................................................................................................... 178
18.5.1 Upgrade by Local Backup Device ......................................................................... 178
18.5.2 Upgrade by FTP ................................................................................................... 178
18.6 Restore Default Settings ............................................................................................... 180
18.7 System Service.............................................................................................................. 180
18.7.1 Network Security Settings ................................................................................... 180
18.7.2 Managing ONVIF User Accounts ......................................................................... 182
18.7.3 Managing IP Camera Activation .......................................................................... 183
Chapter 19 General System Settings........................................................................................... 185
19.1 Configure General Settings .......................................................................................... 185
19.2 Configure Date & Time ................................................................................................ 186
19.3 Configure DST Settings ................................................................................................. 187
19.4 Manage User Accounts................................................................................................. 187
19.4.1 Add a User ........................................................................................................... 187
19.4.2 Set the Permission for a User .............................................................................. 189
19.4.3 Set Local Live View Permission for Non-Admin Users ........................................ 191
19.4.4 Edit the Admin User ............................................................................................ 192
19.4.5 Edit the Operator/Guest User ............................................................................. 194
19.4.6 Delete a User ....................................................................................................... 195
Chapter 20 Appendix ................................................................................................................... 196
20.1 Specification ................................................................................................................. 196
20.2 Glossary ........................................................................................................................ 198
20.3 Troubleshooting ........................................................................................................... 199
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No.
Name
Function Description
1
POWER
Turns red when the power is connected but the system isnt running; turns blue when the power is connected and the system is running.
2
Tx/Rx
Flickers blue when network connection is functioning properly.
3
READY
Turns blue when the device is functioning properly.
4
Front Panel Lock
Locks or unlocks the panel by the key.
5
USB Interfaces
Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB Hard Disk Drive (HDD).
6
POWER ON/OFF
Long press the button for more than 3 seconds to turn on/off the NVR.
7
Backup
Back up video files.

Chapter 1 Introduction

1.1 Front Panel

1.1.1 iDS-9600NXI-I8/4F Series

Figure 1-1 iDS-9600NXI-I8/4F Series
Table 1-1 Panel Description
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Network Video Recorder User Manual
No.
Name
Description
1
Panel lock
Locks or unlocks the panel by the key.
2
Power switch
Powers on/off device. Solid blue indicates device is powered on. Solid red indicates device is shut down.
3
Status indicator
HDD
Solid red: at least one HDD is installed
Unlit: no HDD is detected.
Blinking red: HDD is reading/writing.
Tx/Rx
Blinking blue indicates network communication is normal.
4
Shortcut buttons
Exit
Returns to the previous menu.
Press it twice quickly to switch the main and auxiliary
port.
In live view mode, press it to enter PTZ control
interface.
Menu
Press it to pop up main menu.
Hold it for 5 seconds to turn on/off button sound.
During playback, press it to show/hide control panel.
5
Control buttons
ENTER
Confirms selection in any of the menu modes.
Checks the checkbox fields.
Switches on/off status.

1.1.2 iDS-9600NXI-I16/4F Series

Figure 1-2 iDS-9600NXI-I16/4F Series
Table 1-2 Description
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Item
Description
Turns red when device is powered up.
Turns red when data is being read from or written to HDD.
Flickers blue when network connection is functioning properly.
Plays or pauses the video playing in playback mode.
Advances the video by a single frame in single-frame
playback mode.
Stops/starts auto switch in auto-switch mode.
DIRECTION
Navigates between different fields and items in
menus.
In the playback mode, use the Up and Down buttons to speed up and slow down recorded video. Use the Left and Right buttons to select the next and previous video files.
Cycles through channels in live view mode.
Controls the movement of the PTZ camera in PTZ control mode.
6
USB interfaces
Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB Hard Disk Drive (HDD).

1.1.3 iDS-6700NXI-I/4F Series

Figure 1-3 Front Panel
Table 1-3 Indicator Description

1.2 IR Remote Control Operations

The device may also be controlled with the included IR remote control, shown in Figure 1-4.
Batteries (2×AAA) must be installed before operation.
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The IR remote is set at the factory to control the device (using default Device ID# 255) without any additional steps. Device ID# 255 is the default universal device identification number shared by the devices. You may also pair an IR Remote to a specific device by changing the Device ID#, as follows:

1.2.1 Pairing (Enabling) the IR Remote to a Specific Device (optional)

You can pair an IR Remote to a specific device by creating a user-defined Device ID#. This feature is useful when using multiple IR Remotes and devices.
On the device:
Step 1 Go to System > General. Step 2 Type a number (255 digits maximum) into the Device No. field.
On the IR Remote:
Step 3 Press the DEV button. Step 4 Use the Number buttons to enter the Device ID# that was entered into the device. Step 5 Press Enter button to accept the new Device ID#.
Figure 1-4 Remote Control
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1.2.2 Unpairing (Disabling) an IR Remote from a Device

To unpair an IR Remote from a device so that the unit cannot control any device functions, proceed as follows:
Press the DEV key on the IR Remote. Any existing Device ID# will be erased from the unit’s memory
and it will no longer function with the device.
(Re)-enabling the IR Remote requires pairing to a device. See “Pairing the IR Remote to a Specific device (optional),” above.
The keys on the remote control closely resemble the ones on the front panel. See the table 1.4.
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No.
Name
Function Description
1
POWER ON/OFF
To Turn Power On:
-If User Has Not Changed the Default device Device ID# (255):
1.Press Power On/Off button (1).
-If User Has Changed the device Device ID#:
1.Press DEV button.
2.Press Number buttons to enter user-defined Device ID#.
3.Press Enter button.
4.Press Power button to start device.
To Turn device Off:
-If User Is Logged On:
1.Hold Power On/Off button (1) down for five seconds to display the “Yes/No” verification prompt.
2.Use Up/Down Arrow buttons (12) to highlight desired selection.
3.Press Enter button (12) to accept selection.
-If User Is Not Logged On:
1.Hold Power On/Off button (1) down for five seconds to display the user name/password prompt.
2.Press the Enter button (12) to display the on-screen keyboard.
3.Input the user name.
4.Press the Enter button (12) to accept input and dismiss the on-screen keyboard.
5.Use the Down Arrow button (12) to move to the “Password” field.
6.Input password (use on-screen keyboard or numeric buttons (3) for numbers).
7.Press the Enter button (12) to accept input and dismiss the on-screen keyboard.
8.Press the OK button on the screen to accept input and display
the Yes/No” verification prompt (use Up/Down Arrow buttons (12)
to move between fields)
9.Press Enter button (12) to accept selection.
User name/password prompt depends on device is configuration.
Table 1-4 IR Remote Functions
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Network Video Recorder User Manual
See “System Configuration” section.
2
DEV Enable IR Remote: Press DEV button, enter device Device ID# with
number keys, press Enter to pair unit with the device
Disable IR Remote: Press DEV button to clear Device ID#; unit will no longer be paired with the device
3
Numerals Switch to the corresponding channel in Live View or PTZ Control
mode
Input numbers in Edit mode
4
EDIT Delete characters before cursor
Check the checkbox and select the ON/OFF switch
5
A
Adjust focus in the PTZ Control menu
Switch on-screen keyboards (upper and lower case alphabet, symbols, and numerals)
6
REC
Enter Manual Record setting menu
Call a PTZ preset by using the numeric buttons in PTZ control settings
Turn audio on/off in Playback mode
7
PLAY Go to Playback mode
Auto scan in the PTZ Control menu
8
INFO
Reserved
9
VOIP
Switches between main and spot output
Zooms out the image in PTZ control mode
10
MENU
Return to Main menu (after successful login)
N/A
Show/hide full screen in Playback mode
12
DIRECTION
Navigate between fields and menu items
Use Up/Down buttons to speed up/slow down recorded video, and Left/Right buttons to advance/rewind 30 secs in Playback mode
Cycle through channels in Live View mode
Control PTZ camera movement in PTZ control mode
ENTER
Confirm selection in any menu mode
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Checks checkbox
Play or pause video in Playback mode
Advance video a single frame in single-frame Playback mode
Stop/start auto switch in auto-switch mode
13
PTZ
Enter PTZ Control mode
14
ESC Go back to previous screen
N/A
15
RESERVED
Reserved
16
F1
Select all items on a list
N/A
Switch between play and reverse play in Playback mode
17
PTZ Control
Adjust PTZ camera iris, focus, and zoom
18
F2 Cycle through tab pages
Switch between channels in Synchronous Playback mode
Troubleshooting Remote Control:
Make sure you have installed batteries properly in the remote control. And you have to aim the remote control at the IR receiver in the front panel.
If there is no response after you press any button on the remote, follow the procedure below to troubleshoot.
Step 1 Go to System > General by operating the front control panel or the mouse. Step 2 Check and remember device ID#. The default ID# is 255. This ID# is valid for all the IR remote
controls.
Step 3 Press the DEV button on the remote control. Step 4 Enter the device ID# you set in step 2. Step 5 Press the ENTER button on the remote.
If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator does not turn blue and there is still no response from the remote, please check the following:
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Batteries are installed correctly and the polarities of the batteries are not reversed. Batteries are fresh and not out of charge. IR receiver is not obstructed. No fluorescent lamp is used nearby
If the remote still can’t function properly, please change a remote and try again, or contact the
device provider.
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Name
Action
Description
Left-Click
Single-Click
Live view: Select channel and show the quick set menu.
Menu: Select and enter.
Double-Click
Live view: Switch between single-screen and multi-screen.
Click and Drag
PTZ control: pan, tilt and zoom.
Video tampering, privacy mask and motion detection: Select target area.
Digital zoom-in: Drag and select target area.
Live view: Drag channel/time bar.
Right-Click
Single-Click
Live view: Show menu.
Menu: Exit current menu to upper level menu.
Scroll-Wheel
Scrolling up
Live view: Previous screen.
Menu: Previous item.
Scrolling down
Live view: Next screen.
Menu: Next item.

1.3 USB Mouse Operation

A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this device. To use a USB mouse:
Step 1 Plug USB mouse into one of the USB interfaces on the front panel of the device. Step 2 The mouse should automatically be detected. If in a rare case that the mouse is not detected,
the possible reason may be that the two devices are not compatible, please refer to the recommended the device list from your provider.
The operation of the mouse:
Table 1-5 Description of the Mouse Control
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No.
Name
Description
1
LAN1/LAN2 Interface
2 RJ-45 10/100/1000 Mbps self-adaptive Ethernet interfaces provided.
2
LINE IN
RCA connector for audio input.
3
AUDIO OUT
2 RCA connectors for audio output.
4
HDMI1/HDMI2
HDMI video output connector.
5
VGA1/VGA2
DB9 connector for VGA output. Display local video output and menu.
6
USB 3.0 interface
Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB Hard Disk Drive (HDD).
7
RS-232 Interface
Connector for RS-232 devices.
8
eSATA
Connects external SATA HDD, CD/DVD-RM.
9
Controller Port
D+, D- pin connects to Ta, Tb pin of controller. For cascading devices, the first NVR’s D+, D- pin should be connected with the D+, D- pin of the next NVR.
ALARM IN
Connector for alarm input.
ALARM OUT
Connector for alarm output.
10
100 to 240 VAC
100 to 240 VAC power supply.
11
Power Switch
Switch for turning on/off the device.
12
GROUND
Ground (needs to be connected when NVR starts up).

1.4 Rear Panel

1.4.1 iDS-9600NXI-I8/4F Series

Figure 1-5 iDS-9600NXI-I8/4F Series
Table 1-6 Panel Description
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1.4.2 iDS-9600NXI-I16/4F Series

Figure 1-6 iDS-9600NXI-I16/4F Series
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No.
Name
Description
1
LAN1/LAN2 Interface
2 RJ-45 10/100/1000 Mbps self-adaptive Ethernet interfaces provided.
2
LINE IN
RCA connector for audio input.
3
AUDIO OUT
2 RCA connectors for audio output.
4
HDMI1/HDMI2
HDMI video output connector.
5
VGA1/VGA2
DB9 connector for VGA output. Display local video output and menu.
6
USB 3.0 interface
Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB Hard Disk Drive (HDD).
7
RS-232 Interface
Connector for RS-232 devices.
8
eSATA
Connects external SATA HDD, CD/DVD-RM.
9
Controller Port
D+, D- pin connects to Ta, Tb pin of controller. For cascading devices, the first NVR’s D+, D- pin should be connected with the D+, D- pin of the next NVR.
ALARM IN
Connector for alarm input.
ALARM OUT
Connector for alarm output.
10
100 to 240 VAC
100 to 240 VAC power supply.
11
Power Switch
Switch for turning on/off the device.
12
GROUND
Ground (needs to be connected when NVR starts up).
2
1
3
4
6
7 9
5 8
Table 1-7 Panel Description

1.4.3 iDS-6700NXI-I/4F Series

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Index
Item
Description
1
LAN1/LAN2
10M/100Mbps adaptive Ethernet interface
2
LINE IN
3.5mm interface for line in; connect to audio input device or active pick-up, microphone, etc.
3
AUDIO OUT
3.5mm interface; connect to audio output device, e.g., loudspeaker, etc.
4
RS-232
Serial interface for configuration of device’s parameters or
used as transparent channel.
5
DC12V
12 VDC power supply
6
RS-485
RS-485 serial interface; connect to pan/tilt unit, speed dome, etc.
7
ALARM IN
Relay alarm input.
8
ALARM OUT
Relay alarm output.
9
GND
Grounding
Figure 1-7 Rear Panel
Table 1-8 Interface Description
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