Hikvision iDS-7732NXI-I4-16P-8S, iDS-7716NXI-I4-16P-8S User Manual

Network Video Recorder

User Manual

Network Video Recorder User Manual

User Manual

COPYRIGHT © 2018 Hangzhou Hikvision Digital Technology Co., Ltd.

ALL RIGHTS RESERVED.

Any and all information, including, among others, wordings, pictures, graphs are the properties of
Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be

“Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced,

changed, translated, or distributed, partially or wholly, by any means, without the prior written
permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties,
guarantees or representations, express or implied, regarding to the Manual.

About this Manual

This Manual is applicable to Network Video Recorder (NVR).
The Manual includes instructions for using and managing the product. Pictures, charts, images and
all other information hereinafter are for description and explanation only. The information
contained in the Manual is subject to change, without notice, due to firmware updates or other
reasons. Please find the latest version in the company website
(http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.

Trademarks Acknowledgement

and other Hikvision’s trademarks and logos are the properties of Hikvision in various

jurisdictions. Other trademarks and logos mentioned below are the properties of their respective
owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS

HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS,

AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS,
EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE
USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY
AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL
OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER
ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL
PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS
THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS
USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.

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Network Video Recorder User Manual

Regulatory Information

FCC Information

Please take attention that changes or modification not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.

FCC compliance: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his
own expense.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause
undesired operation.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE" and
comply therefore with the applicable harmonized European standards listed under the

EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as
unsorted municipal waste in the European Union. For proper recycling, return this
product to your local supplier upon the purchase of equivalent new equipment, or

dispose of it at designated collection points. For more information see: www.recyclethis.info

2006/66/EC (battery directive): This product contains a battery that cannot be disposed of
as unsorted municipal waste in the European Union. See the product documentation for

specific battery information. The battery is marked with this symbol, which may include
lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the
battery to your supplier or to a designated collection point. For more information see:

www.recyclethis.info

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

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Network Video Recorder User Manual

Series

Model

iDS-9600NXI-I16/4F

iDS-9616NXI-I16/4F

iDS-9632NXI-I16/4F

iDS-9664NXI-I16/4F

iDS-9600NXI-I8/4F
iDS-9632NXI-I8/4F

iDS-9664NXI-I8/4F

iDS-6700NXI

iDS-6700NXI-I/4F

Symbol

Description

Provides additional information to emphasize or supplement
important points of the main text.

Indicates a potentially hazardous situation, which if not avoided,
could result in equipment damage, data loss, performance
degradation, or unexpected results.

Indicates a hazard with a high level of risk, which if not avoided, will
result in death or serious injury.

Applicable Models

This manual is applicable to the models listed in the following table.

Symbol Conventions

The symbols that may be found in this document are defined as follows.

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Network Video Recorder User Manual

Safety Instructions

 Proper configuration of all passwords and other security settings is the responsibility of the

installer and/or end-user.

 In the use of the product, you must be in strict compliance with the electrical safety

regulations of the nation and region. Please refer to technical specifications for detailed
information.

 Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power

Source with 100~240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to
technical specifications for detailed information.

 Do not connect several devices to one power adapter as adapter overload may cause

over-heating or a fire hazard.

 Please make sure that the plug is firmly connected to the power socket.
 If smoke, odor or noise rise from the device, turn off the power at once and unplug the power

cable, and then please contact the service center.

Preventive and Cautionary Tips

Before connecting and operating your device, please be advised of the following tips:

 Ensure unit is installed in a well-ventilated, dust-free environment.
 Unit is designed for indoor use only.
 Keep all liquids away from the device.
 Ensure environmental conditions meet factory specifications.
 Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of

dropping it may cause damage to the sensitive electronics within the unit.

 Use the device in conjunction with an UPS if possible.
 Power down the unit before connecting and disconnecting accessories and peripherals.
 A factory recommended HDD should be used for this device.
 Improper use or replacement of the battery may result in hazard of explosion. Replace with

the same or equivalent type only. Dispose of used batteries according to the instructions
provided by the battery manufacturer.

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Network Video Recorder User Manual

Product Key Features

General

 Connectable to network cameras, network dome and encoders.
 Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom,

Canon, PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that
adopt ONVIF protocol.

 Connectable to the smart IP cameras.
 H.265+/H.265/ H.264+/H.264/MPEG4 video formats
 PAL/NTSC adaptive video inputs.
 Each channel supports dual-stream.
 Up to 64 network cameras can be added according to different models.
 Independent configuration for each channel, including resolution, frame rate, bit rate, image

quality, etc.

 The quality of the input and output record is configurable.

Local Monitoring

 HDMI/VGA1 and HDMI2/VGA2 outputs provided.
 HDMI Video output at up to 4K resolution.
 Multiple screen display in live view is supported, and the display sequence of channels is

adjustable.

 Live view screen can be switched in group. Manual switch and auto-switch are provided and

the auto-switch interval is configurable.

 3D positioning.
 Configurable main stream and sub-stream for the live view.
 Quick setting menu is provided for live view.
 POS information overlay on live view.
 Motion detection, video tampering, video exception alert and video loss alert functions.
 Privacy mask.
 Multiple PTZ protocols supported; PTZ preset, patrol and pattern.
 Zooming in by clicking the mouse and PTZ tracing by dragging mouse.

HDD Management

 iDS-9600NXI-I8/4F series: Up to 8 SATA hard disks and 1 eSATA disk can be connected.

iDS-9600NXI-I16/4F series: Up to 8 SATA hard disks and 1 eSATA disk can be connected.

 Up to 6 TB storage capacity for each disk supported.
 Supports 8 network disks (NAS/IP SAN disk).

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Network Video Recorder User Manual

 Supports S.M.A.R.T. and bad sector detection.
 HDD group management.
 Supports HDD standby function.
 HDD property: redundancy, read-only, read/write (R/W).
 HDD quota management; different capacity can be assigned to different channel.
 RAID0, RAID1, RAID5, RAID6 and RAID 10 are supported.
 Hot-swappable RAID storage scheme, and can be enabled and disabled on your demand. And

16 arrays can be configured.

 Disk clone to the eSATA disk.
 HDD health monitoring.

Recording, Capture and Playback

 Holiday recording schedule configuration.
 Continuous and event video recording parameters.
 Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm

VCA, and POS.

 8 recording time periods with separated recording types.
 POS information overlay on image.
 Pre-record and post-record for alarm, motion detection for recording, and pre-record time for

schedule and manual recording.

 Searching record files and captured pictures by events (alarm input/motion detection).
 Tag adding for record files, searching and playing back by tags.
 Locking and unlocking record files.
 Local redundant recording and capture.
 Normal/important/custom video playback mode.
 Searching and playing back record files by channel number, recording type, start time, end

time, etc.

 Supports the playback by main stream or sub stream.
 Smart search for the selected area in the video.
 Zooming in when playback.
 Reverse playback of multi-channel.
 Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when

playback, and locating by dragging the mouse.

 Supports thumbnails view and fast view during playback.
 Up to 16-ch synchronous playback at 1080p real time.
 Supports playback by transcoded stream.
 Manual capture, continuous capture of video images and playback of captured pictures.

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Network Video Recorder User Manual

 Supports enabling H.264+ to ensure high video quality with lowered bitrate.

Files Management

 Important files search and export.
 Vehicle detection files and human appearance files search and export.
 Export video data by USB, SATA or eSATA device.
 Export video clips when playback.
 Either Normal or Hot Spare working mode is configurable to constitute an N+1 hot spare

system.

Alarm and Exception

 Configurable arming time of alarm input/output.
 Alarm for video loss, motion detection, tampering, abnormal signal, video input/output

standard mismatch, illegal login, network disconnected, IP confliction, abnormal
record/capture, HDD error, and HDD full, etc.

 POS triggered alarm supported.
 VCA detection alarm is supported.
 Smart analysis for people counting and heat map.
 Connectable to the thermal network camera.
 Supports the advanced search for fire/ship/temperature/temperature difference detection

triggered alarm and the recorded video files and pictures.

 Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email

and alarm output.

 Automatic restore when system is abnormal.

Other Local Functions

 Operable by front panel, mouse, remote control, or control keyboard.
 Three-level user management; admin user is allowed to create many operating accounts and

define their operating permission, which includes the limit to access any channel.

 Admin password resetting by exporting/importing the GUID file.
 Operation, alarm, exceptions and log recording and searching.
 Manually triggering and clearing alarms.
 Import and export of device configuration information.

Network Functions

 Two self-adaptive 10M/100M/1000Mbps network interfaces.
 IPv6 is supported.
 TCP/IP protocol, DHCP, DNS, DDNS, NTP, SADP, SMTP, NFS, and iSCSI are supported.
 TCP, UDP and RTP for unicast.

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Network Video Recorder User Manual

 Auto/Manual port mapping by UPnP

TM

.

 Support access by Hik-Connect.
 Remote web browser access by HTTPS ensures high security.
 ANR (Automatic Network Replenishment) function is supported, which enables the IP camera

save the recording files in the local storage when the network is disconnected, and
synchronizes the files to the device when the network is resumed.

 Remote reverse playback via RTSP.
 Supports accessing by the platform via ONVIF.
 Remote search, playback, download, locking and unlocking of the record files, and support

downloading files broken transfer resume.

 Remote parameters setup; remote import/export of device parameters.
 Remote viewing of the device status, system logs and alarm status.
 Remote keyboard operation.
 Remote HDD formatting and program upgrading.
 Remote system restart and shutdown.
 RS-232, RS-485 transparent channel transmission.
 Alarm and exception information can be sent to the remote host
 Remotely start/stop recording.
 Remotely start/stop alarm output.
 Remote PTZ control.
 Remote JPEG capture.
 Virtual host function is provided to get access and manage the IP camera directly.
 Two-way audio and voice broadcasting.
 Embedded WEB server.

Development Scalability:

 SDK for Windows system.
 Source code of application software for demo.
 Development support and training for application system.

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Network Video Recorder User Manual

TABLE OF CONTENTS

Chapter 1 Introduction ................................................................................................................... 16

1.1 Front Panel ....................................................................................................................... 16

1.1.1 iDS-9600NXI-I8/4F Series ......................................................................................... 16

1.1.2 iDS-9600NXI-I16/4F Series ....................................................................................... 17

1.1.3 iDS-6700NXI-I/4F Series ........................................................................................... 18

1.2 IR Remote Control Operations ......................................................................................... 18

1.2.1 Pairing (Enabling) the IR Remote to a Specific Device (optional) ........................... 19

1.2.2 Unpairing (Disabling) an IR Remote from a Device ................................................. 20

1.3 USB Mouse Operation ...................................................................................................... 25

1.4 Rear Panel ........................................................................................................................ 26

1.4.1 iDS-9600NXI-I8/4F Series ......................................................................................... 26

1.4.2 iDS-9600NXI-I16/4F Series ....................................................................................... 27

1.4.3 iDS-6700NXI-I/4F Series ........................................................................................... 28

Chapter 2 Getting Started .............................................................................................................. 30

2.1 Start up the Device ........................................................................................................... 30

2.2 Activate the Device .......................................................................................................... 30

2.3 Configure Unlock Pattern for Login .................................................................................. 32

2.4 Login to the Device ........................................................................................................... 33

2.4.1 Log in via Unlock Pattern ......................................................................................... 33

2.4.2 Log in via Password ................................................................................................. 33

2.5 Enter Wizard to Configure Quick Basic Settings .............................................................. 34

2.6 Enter Main Menu ............................................................................................................. 38

2.7 System Operation ............................................................................................................. 39

2.7.1 Log out..................................................................................................................... 39

2.7.2 Shut Down the Device ............................................................................................. 39

2.7.3 Reboot the Device ................................................................................................... 40

Chapter 3 Camera Management ................................................................................................... 41

3.1 Add the IP Cameras .......................................................................................................... 41

3.1.1 Activate IP Camera .................................................................................................. 41

3.1.2 Add the IP Camera Manually .................................................................................. 41

3.1.3 Add the Automatically Searched Online IP Cameras .............................................. 42

3.2 Enable H.265 Stream Access ............................................................................................ 43

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3.3 Upgrade the IP Camera .................................................................................................... 43

3.4 Edit Channel Default Password ........................................................................................ 43

3.5 Configure the Customized Protocols ................................................................................ 44

Chapter 4 Camera Settings ............................................................................................................ 46

4.1 Configure OSD Settings .................................................................................................... 46

4.2 Configure Privacy Mask .................................................................................................... 47

4.3 Configure the Video Parameters ...................................................................................... 48

4.4 Configure the Day/Night Switch ....................................................................................... 48

4.5 Configure Other Camera Parameters ............................................................................... 48

Chapter 5 Live View ....................................................................................................................... 50

5.1 Start Live View ................................................................................................................. 50

5.1.2 Digital Zoom ............................................................................................................ 50

5.1.3 Fisheye View ........................................................................................................... 51

5.1.4 3D Positioning ......................................................................................................... 52

5.1.5 Live View Strategy ................................................................................................... 52

5.2 Configure Live View Settings ............................................................................................ 52

5.3 Configure Live View Layout .............................................................................................. 53

5.4 Configure Auto-Switch of Cameras .................................................................................. 55

5.5 Configure Channel-Zero Encoding.................................................................................... 55

5.6 Facial Recognition ............................................................................................................ 56

Chapter 6 PTZ Control ................................................................................................................... 57

6.1 PTZ Control Wizard .......................................................................................................... 57

6.2 Configure PTZ Parameters ................................................................................................ 57

6.3 Set PTZ Presets, Patrols & Patterns .................................................................................. 58

6.3.1 Set a Preset .............................................................................................................. 58

6.3.2 Call a Preset ............................................................................................................. 59

6.3.3 Set a Patrol .............................................................................................................. 60

6.3.4 Call a Patrol ............................................................................................................. 61

6.3.5 Set a Pattern ............................................................................................................ 62

6.3.6 Call a Pattern ........................................................................................................... 63

6.3.7 Set Linear Scan Limits .............................................................................................. 63

6.3.8 Call Linear Scan ....................................................................................................... 64

6.3.9 One-touch Park ....................................................................................................... 64

6.4 Auxiliary Functions ........................................................................................................... 65

Chapter 7 Storage ............................................................................................................................ 67

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7.1 Storage Device Management ........................................................................................... 67

7.1.1 Install the HDD ........................................................................................................ 67

7.1.2 Add the Network Disk ............................................................................................. 67

7.1.3 Configure eSATA for Data Storage ........................................................................... 69

7.2 Storage Mode ................................................................................................................... 70

7.2.1 Configure HDD Group ............................................................................................. 70

7.2.2 Configure HDD Quota .............................................................................................. 72

7.3 Recording Parameters ...................................................................................................... 73

7.3.1 Main Stream ............................................................................................................ 73

7.3.2 Sub-Stream .............................................................................................................. 74

7.3.3 Picture ..................................................................................................................... 74

7.3.4 ANR .......................................................................................................................... 74

7.3.5 Configure Advanced Recording Settings ................................................................. 74

7.4 Configure Recording Schedule ......................................................................................... 75

7.5 Configure Continuous Recording ..................................................................................... 78

7.6 Configure Motion Detection Triggered Recording ........................................................... 78

7.7 Configure Event Triggered Recording ............................................................................... 79

7.8 Configure Alarm Triggered Recording .............................................................................. 80

7.9 Configure POS Event Triggered Recording ....................................................................... 80

7.10 Configure Picture Capture .............................................................................................. 81

7.11 Configure Holiday Recording and Capture ..................................................................... 81

7.12 Configure Redundant Recording and Capture ............................................................... 83

Chapter 8 Disk Array ...................................................................................................................... 85

8.1 Create Disk Array .............................................................................................................. 85

8.1.1 Enable RAID ............................................................................................................. 85

8.1.2 One-Touch Creation ................................................................................................ 86

8.1.3 Manual Creation ...................................................................................................... 86

8.2 Rebuild Array .................................................................................................................... 88

8.2.1 Configure Hot Spare Disk ........................................................................................ 88

8.2.2 Automatically Rebuild Array ................................................................................... 88

8.2.3 Manually Rebuild Array ........................................................................................... 89

8.3 Delete Array ..................................................................................................................... 90

8.4 Check and Edit Firmware ................................................................................................. 91

Chapter 9 File Management .......................................................................................................... 92

9.1 Search and Export Human Pictures .................................................................................. 92

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Network Video Recorder User Manual

9.1.1 Search Human Pictures ........................................................................................... 92

9.1.2 Export Human Pictures ........................................................................................... 92

9.2 Search and Export Vehicle Files ....................................................................................... 93

9.2.1 Search Vehicle Pictures ........................................................................................... 93

9.2.2 Export Vehicle Pictures............................................................................................ 94

9.3 Search History Operation ................................................................................................. 95

9.3.1 Save Search Condition ............................................................................................. 95

9.3.2 Call Search History................................................................................................... 95

Chapter 10 Playback ....................................................................................................................... 96

10.1 Playing Video Files ......................................................................................................... 96

10.1.1 Instant Playback .................................................................................................... 96

10.1.2 Play Video ............................................................................................................. 96

10.1.3 Play Tag Files ......................................................................................................... 97

10.1.4 Play by Smart Search ............................................................................................. 99

10.1.5 Play Event Files .................................................................................................... 101

10.1.6 Play by Sub-periods ............................................................................................. 103

10.1.7 Play Log Files ....................................................................................................... 103

10.1.8 Play External File ................................................................................................. 105

10.2 Playback Operations ..................................................................................................... 106

10.2.1 Normal/Important/Custom Video ...................................................................... 106

10.2.2 Set Play Strategy in Important/Custom Mode .................................................... 106

10.2.3 Edit Video Clips ................................................................................................... 107

10.2.4 Switch between Main Stream and Sub-Stream .................................................. 107

10.2.5 Thumbnails View................................................................................................. 107

10.2.6 Fisheye View ....................................................................................................... 108

10.2.7 Fast View ............................................................................................................. 108

10.2.8 Digital Zoom ........................................................................................................ 109

10.2.9 POS Information Overlay ..................................................................................... 109

Chapter 11 Event and Alarm Settings ........................................................................................ 110

11.1 Configure Arming Schedule .......................................................................................... 110

11.2 Configure Alarm Linkage Actions ................................................................................. 110

11.2.1 Configure Auto-Switch Full Screen Monitoring................................................... 111

11.2.2 Configure Audio Warning .................................................................................... 112

11.2.3 Notify Surveillance Center .................................................................................. 112

11.2.4 Configure Email Linkage ...................................................................................... 112

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11.2.5 Trigger Alarm Output .......................................................................................... 112

11.2.6 Configure PTZ Linkage ......................................................................................... 113

11.3 Configure Motion Detection Alarm.............................................................................. 114

11.4 Configure Video Loss Alarm ......................................................................................... 116

11.5 Configure Video Tampering Alarm ............................................................................... 117

11.6 Configure Sensor Alarms .............................................................................................. 118

11.6.1 Configure Alarm Input ......................................................................................... 118

11.6.2 Configure One-Key Disarming ............................................................................. 118

11.6.3 Configure Alarm Output ...................................................................................... 119

11.7 Configure Exceptions Alarm ......................................................................................... 121

11.8 Trigger or Clear Alarm Output Manually ...................................................................... 123

Chapter 12 VCA Event Alarm ..................................................................................................... 124

12.1 Face Detection.............................................................................................................. 124

12.2 Vehicle Detection ......................................................................................................... 125

12.3 Line Crossing Detection ................................................................................................ 126

12.4 Intrusion Detection ...................................................................................................... 127

12.5 Region Entrance Detection .......................................................................................... 129

12.6 Region Exiting Detection .............................................................................................. 130

12.7 Unattended Baggage Detection ................................................................................... 131

12.8 Object Removal Detection ........................................................................................... 132

12.9 Audio Exception Detection ........................................................................................... 133

12.10 Sudden Scene Change Detection ............................................................................... 135

12.11 Defocus Detection ...................................................................................................... 136

12.12 PIR Alarm .................................................................................................................... 136

Chapter 13 Smart Analysis .......................................................................................................... 138

13.1 Vehicle Search .............................................................................................................. 138

13.2 Human Body Detection ................................................................................................ 138

13.3 People Counting ........................................................................................................... 139

13.4 Heat Map ...................................................................................................................... 139

Chapter 14 Face Picture Comparison ......................................................................................... 141

14.1 Face Picture Library Management ............................................................................... 141

14.1.1 View Engine Status .............................................................................................. 141

14.1.2 Add a Face Picture Library ................................................................................... 141

14.1.3 Upload Face Pictures to the Library .................................................................... 142

14.2 Face Picture Comparison Alarm ................................................................................... 142

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14.2.1 Configure Face Picture Comparison .................................................................... 142

14.2.2 Configure Stranger Alarm.................................................................................... 144

14.3 Face Picture Retrieval ................................................................................................... 145

14.3.1 Search by Face Picture Comparison Event .......................................................... 145

14.3.2 Search by Uploaded Picture ................................................................................ 145

14.3.3 Search by Personal Name .................................................................................... 146

14.4 Export Face Pictures ..................................................................................................... 146

Chapter 15 POS Configuration .................................................................................................... 147

15.1 Configure POS Settings ................................................................................................. 147

15.1.1 Configure POS Connection .................................................................................. 147

15.1.2 Configure POS Tex Overlay .................................................................................. 151

15.2 ConfigurePOS Alarm ..................................................................................................... 153

Chapter 16 Network Settings ...................................................................................................... 154

16.1 Configure TCP/IP Settings ............................................................................................. 154

16.1.1 Device with Dual Network Interface ................................................................... 154

16.1.2 Device with a Single Network Interface .............................................................. 155

16.2 Configuring Hik-Connect .............................................................................................. 156

16.3 Configure DDNS ............................................................................................................ 158

16.4 Configure PPPoE ........................................................................................................... 159

16.5 Configure NTP .............................................................................................................. 159

16.6 Configure SNMP ........................................................................................................... 160

16.7 Configure Email ............................................................................................................ 161

16.8 Configure Ports ............................................................................................................. 163

Chapter 17 Hot Spare Device Backup ........................................................................................ 165

17.2 Set Hot Spare Device .................................................................................................... 165

17.3 Set Working Device ...................................................................................................... 166

17.4 Manage Hot Spare System ........................................................................................... 166

Chapter 18 System Maintenance ................................................................................................. 168

18.1 Storage Device Maintenance ....................................................................................... 168

18.1.1 Configure Disk Clone ........................................................................................... 168

18.1.2 S.M.A.R.T Detection ............................................................................................ 169

18.1.3 Bad Sector Detection .......................................................................................... 170

18.1.4 HDD Health Detection ......................................................................................... 171

18.2 Search & Export Log Files ............................................................................................. 172

18.2.1 Search the Log Files ............................................................................................. 172

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18.2.2 Export the Log Files ............................................................................................. 174

18.3 Import/Export IP Camera Configuration Files .............................................................. 175

18.4 Import/Export Device Configuration Files ................................................................... 177

18.5 Upgrade System ........................................................................................................... 178

18.5.1 Upgrade by Local Backup Device ......................................................................... 178

18.5.2 Upgrade by FTP ................................................................................................... 178

18.6 Restore Default Settings ............................................................................................... 180

18.7 System Service.............................................................................................................. 180

18.7.1 Network Security Settings ................................................................................... 180

18.7.2 Managing ONVIF User Accounts ......................................................................... 182

18.7.3 Managing IP Camera Activation .......................................................................... 183

Chapter 19 General System Settings........................................................................................... 185

19.1 Configure General Settings .......................................................................................... 185

19.2 Configure Date & Time ................................................................................................ 186

19.3 Configure DST Settings ................................................................................................. 187

19.4 Manage User Accounts................................................................................................. 187

19.4.1 Add a User ........................................................................................................... 187

19.4.2 Set the Permission for a User .............................................................................. 189

19.4.3 Set Local Live View Permission for Non-Admin Users ........................................ 191

19.4.4 Edit the Admin User ............................................................................................ 192

19.4.5 Edit the Operator/Guest User ............................................................................. 194

19.4.6 Delete a User ....................................................................................................... 195

Chapter 20 Appendix ................................................................................................................... 196

20.1 Specification ................................................................................................................. 196

20.2 Glossary ........................................................................................................................ 198

20.3 Troubleshooting ........................................................................................................... 199

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No.

Name

Function Description

1

POWER

Turns red when the power is connected but the system
isn’t running; turns blue when the power is connected and
the system is running.

2

Tx/Rx

Flickers blue when network connection is functioning
properly.

3

READY

Turns blue when the device is functioning properly.

4

Front Panel
Lock

Locks or unlocks the panel by the key.

5

USB Interfaces

Universal Serial Bus (USB) ports for additional devices such
as USB mouse and USB Hard Disk Drive (HDD).

6

POWER
ON/OFF

Long press the button for more than 3 seconds to turn
on/off the NVR.

7

Backup

Back up video files.

Chapter 1 Introduction

1.1 Front Panel

1.1.1 iDS-9600NXI-I8/4F Series

Figure 1-1 iDS-9600NXI-I8/4F Series

Table 1-1 Panel Description

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No.

Name

Description

1

Panel lock

Locks or unlocks the panel by the key.

2

Power switch

Powers on/off device. Solid blue indicates device is
powered on. Solid red indicates device is shut down.

3

Status
indicator

HDD



Solid red: at least one HDD is installed



Unlit: no HDD is detected.



Blinking red: HDD is reading/writing.

Tx/Rx

Blinking blue indicates network communication is
normal.

4

Shortcut
buttons

Exit



Returns to the previous menu.



Press it twice quickly to switch the main and auxiliary

port.



In live view mode, press it to enter PTZ control

interface.

Menu



Press it to pop up main menu.



Hold it for 5 seconds to turn on/off button sound.



During playback, press it to show/hide control panel.

5

Control
buttons

ENTER



Confirms selection in any of the menu modes.



Checks the checkbox fields.



Switches on/off status.

1.1.2 iDS-9600NXI-I16/4F Series

Figure 1-2 iDS-9600NXI-I16/4F Series

Table 1-2 Description

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Item

Description

Turns red when device is powered up.

Turns red when data is being read from or written to HDD.

Flickers blue when network connection is functioning properly.



Plays or pauses the video playing in playback mode.



Advances the video by a single frame in single-frame

playback mode.



Stops/starts auto switch in auto-switch mode.

DIRECTION



Navigates between different fields and items in

menus.



In the playback mode, use the Up and Down buttons
to speed up and slow down recorded video. Use the
Left and Right buttons to select the next and previous
video files.



Cycles through channels in live view mode.



Controls the movement of the PTZ camera in PTZ
control mode.

6

USB interfaces

Universal Serial Bus (USB) ports for additional devices
such as USB mouse and USB Hard Disk Drive (HDD).

1.1.3 iDS-6700NXI-I/4F Series

Figure 1-3 Front Panel

Table 1-3 Indicator Description

1.2 IR Remote Control Operations

The device may also be controlled with the included IR remote control, shown in Figure 1-4.

Batteries (2×AAA) must be installed before operation.

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The IR remote is set at the factory to control the device (using default Device ID# 255) without any
additional steps. Device ID# 255 is the default universal device identification number shared by the
devices. You may also pair an IR Remote to a specific device by changing the Device ID#, as follows:

1.2.1 Pairing (Enabling) the IR Remote to a Specific Device (optional)

You can pair an IR Remote to a specific device by creating a user-defined Device ID#. This feature is
useful when using multiple IR Remotes and devices.

On the device:

Step 1 Go to System > General.
Step 2 Type a number (255 digits maximum) into the Device No. field.

On the IR Remote:

Step 3 Press the DEV button.
Step 4 Use the Number buttons to enter the Device ID# that was entered into the device.
Step 5 Press Enter button to accept the new Device ID#.

Figure 1-4 Remote Control

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1.2.2 Unpairing (Disabling) an IR Remote from a Device

To unpair an IR Remote from a device so that the unit cannot control any device functions, proceed
as follows:

Press the DEV key on the IR Remote. Any existing Device ID# will be erased from the unit’s memory

and it will no longer function with the device.

(Re)-enabling the IR Remote requires pairing to a device. See “Pairing the IR Remote to a Specific
device (optional),” above.

The keys on the remote control closely resemble the ones on the front panel. See the table 1.4.

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No.

Name

Function Description

1

POWER
ON/OFF

•To Turn Power On:

-If User Has Not Changed the Default device Device ID# (255):

1.Press Power On/Off button (1).

-If User Has Changed the device Device ID#:

1.Press DEV button.

2.Press Number buttons to enter user-defined Device ID#.

3.Press Enter button.

4.Press Power button to start device.

•To Turn device Off:

-If User Is Logged On:

1.Hold Power On/Off button (1) down for five seconds to display
the “Yes/No” verification prompt.

2.Use Up/Down Arrow buttons (12) to highlight desired selection.

3.Press Enter button (12) to accept selection.

-If User Is Not Logged On:

1.Hold Power On/Off button (1) down for five seconds to display
the user name/password prompt.

2.Press the Enter button (12) to display the on-screen keyboard.

3.Input the user name.

4.Press the Enter button (12) to accept input and dismiss the
on-screen keyboard.

5.Use the Down Arrow button (12) to move to the “Password”
field.

6.Input password (use on-screen keyboard or numeric buttons (3)
for numbers).

7.Press the Enter button (12) to accept input and dismiss the
on-screen keyboard.

8.Press the OK button on the screen to accept input and display

the Yes/No” verification prompt (use Up/Down Arrow buttons (12)

to move between fields)

9.Press Enter button (12) to accept selection.

User name/password prompt depends on device is configuration.

Table 1-4 IR Remote Functions

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See “System Configuration” section.

2

DEV
Enable IR Remote: Press DEV button, enter device Device ID# with

number keys, press Enter to pair unit with the device

Disable IR Remote: Press DEV button to clear Device ID#; unit will
no longer be paired with the device

3

Numerals
Switch to the corresponding channel in Live View or PTZ Control

mode

Input numbers in Edit mode

4

EDIT
Delete characters before cursor

Check the checkbox and select the ON/OFF switch

5

A

Adjust focus in the PTZ Control menu

Switch on-screen keyboards (upper and lower case alphabet,
symbols, and numerals)

6

REC

Enter Manual Record setting menu

Call a PTZ preset by using the numeric buttons in PTZ control
settings

Turn audio on/off in Playback mode

7

PLAY
Go to Playback mode

Auto scan in the PTZ Control menu

8

INFO

Reserved

9

VOIP

Switches between main and spot output

Zooms out the image in PTZ control mode

10

MENU

Return to Main menu (after successful login)

N/A

Show/hide full screen in Playback mode

12

DIRECTION

Navigate between fields and menu items

Use Up/Down buttons to speed up/slow down recorded video, and
Left/Right buttons to advance/rewind 30 secs in Playback mode

Cycle through channels in Live View mode

Control PTZ camera movement in PTZ control mode

ENTER

Confirm selection in any menu mode

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Checks checkbox

Play or pause video in Playback mode

Advance video a single frame in single-frame Playback mode

Stop/start auto switch in auto-switch mode

13

PTZ

Enter PTZ Control mode

14

ESC
Go back to previous screen

N/A

15

RESERVED

Reserved

16

F1

Select all items on a list

N/A

Switch between play and reverse play in Playback mode

17

PTZ Control

Adjust PTZ camera iris, focus, and zoom

18

F2
Cycle through tab pages

Switch between channels in Synchronous Playback mode

Troubleshooting Remote Control:

Make sure you have installed batteries properly in the remote control. And you have to aim the
remote control at the IR receiver in the front panel.

If there is no response after you press any button on the remote, follow the procedure below to
troubleshoot.

Step 1 Go to System > General by operating the front control panel or the mouse.
Step 2 Check and remember device ID#. The default ID# is 255. This ID# is valid for all the IR remote

controls.

Step 3 Press the DEV button on the remote control.
Step 4 Enter the device ID# you set in step 2.
Step 5 Press the ENTER button on the remote.

If the Status indicator on the front panel turns blue, the remote control is operating properly. If
the Status indicator does not turn blue and there is still no response from the remote, please
check the following:

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 Batteries are installed correctly and the polarities of the batteries are not reversed.
 Batteries are fresh and not out of charge.
 IR receiver is not obstructed.
 No fluorescent lamp is used nearby

If the remote still can’t function properly, please change a remote and try again, or contact the

device provider.

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Name

Action

Description

Left-Click

Single-Click

Live view: Select channel and show the quick set
menu.

Menu: Select and enter.

Double-Click

Live view: Switch between single-screen and
multi-screen.

Click and Drag

PTZ control: pan, tilt and zoom.

Video tampering, privacy mask and motion detection:
Select target area.

Digital zoom-in: Drag and select target area.

Live view: Drag channel/time bar.

Right-Click

Single-Click

Live view: Show menu.

Menu: Exit current menu to upper level menu.

Scroll-Wheel

Scrolling up

Live view: Previous screen.

Menu: Previous item.

Scrolling
down

Live view: Next screen.

Menu: Next item.

1.3 USB Mouse Operation

A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this device. To use a
USB mouse:

Step 1 Plug USB mouse into one of the USB interfaces on the front panel of the device.
Step 2 The mouse should automatically be detected. If in a rare case that the mouse is not detected,

the possible reason may be that the two devices are not compatible, please refer to the
recommended the device list from your provider.

The operation of the mouse:

Table 1-5 Description of the Mouse Control

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No.

Name

Description

1

LAN1/LAN2
Interface

2 RJ-45 10/100/1000 Mbps self-adaptive Ethernet
interfaces provided.

2

LINE IN

RCA connector for audio input.

3

AUDIO OUT

2 RCA connectors for audio output.

4

HDMI1/HDMI2

HDMI video output connector.

5

VGA1/VGA2

DB9 connector for VGA output. Display local video
output and menu.

6

USB 3.0 interface

Universal Serial Bus (USB) ports for additional devices
such as USB mouse and USB Hard Disk Drive (HDD).

7

RS-232 Interface

Connector for RS-232 devices.

8

eSATA

Connects external SATA HDD, CD/DVD-RM.

9

Controller Port

D+, D- pin connects to Ta, Tb pin of controller. For
cascading devices, the first NVR’s D+, D- pin should be
connected with the D+, D- pin of the next NVR.

ALARM IN

Connector for alarm input.

ALARM OUT

Connector for alarm output.

10

100 to 240 VAC

100 to 240 VAC power supply.

11

Power Switch

Switch for turning on/off the device.

12

GROUND

Ground (needs to be connected when NVR starts up).

1.4 Rear Panel

1.4.1 iDS-9600NXI-I8/4F Series

Figure 1-5 iDS-9600NXI-I8/4F Series

Table 1-6 Panel Description

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1.4.2 iDS-9600NXI-I16/4F Series

Figure 1-6 iDS-9600NXI-I16/4F Series

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No.

Name

Description

1

LAN1/LAN2
Interface

2 RJ-45 10/100/1000 Mbps self-adaptive Ethernet
interfaces provided.

2

LINE IN

RCA connector for audio input.

3

AUDIO OUT

2 RCA connectors for audio output.

4

HDMI1/HDMI2

HDMI video output connector.

5

VGA1/VGA2

DB9 connector for VGA output. Display local video
output and menu.

6

USB 3.0 interface

Universal Serial Bus (USB) ports for additional
devices such as USB mouse and USB Hard Disk Drive
(HDD).

7

RS-232 Interface

Connector for RS-232 devices.

8

eSATA

Connects external SATA HDD, CD/DVD-RM.

9

Controller Port

D+, D- pin connects to Ta, Tb pin of controller. For
cascading devices, the first NVR’s D+, D- pin should
be connected with the D+, D- pin of the next NVR.

ALARM IN

Connector for alarm input.

ALARM OUT

Connector for alarm output.

10

100 to 240 VAC

100 to 240 VAC power supply.

11

Power Switch

Switch for turning on/off the device.

12

GROUND

Ground (needs to be connected when NVR starts
up).

2

1

3

4

6

7 9

5 8

Table 1-7 Panel Description

1.4.3 iDS-6700NXI-I/4F Series

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Index

Item

Description

1

LAN1/LAN2

10M/100Mbps adaptive Ethernet interface

2

LINE IN

3.5mm interface for line in; connect to audio input device
or active pick-up, microphone, etc.

3

AUDIO OUT

3.5mm interface; connect to audio output device, e.g.,
loudspeaker, etc.

4

RS-232

Serial interface for configuration of device’s parameters or

used as transparent channel.

5

DC12V

12 VDC power supply

6

RS-485

RS-485 serial interface; connect to pan/tilt unit, speed
dome, etc.

7

ALARM IN

Relay alarm input.

8

ALARM OUT

Relay alarm output.

9

GND

Grounding

Figure 1-7 Rear Panel

Table 1-8 Interface Description

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Chapter 2 Getting Started

2.1 Start up the Device

Purpose:

Proper startup and shutdown procedures are crucial to expanding the life of the device.

Before you start:

Check that the voltage of the extra power supply is the same with the device’s requirement, and
the ground connection is working properly.

Step 1 Check the power supply is plugged into an electrical outlet. It is HIGHLY recommended that an

Uninterruptible Power Supply (UPS) be used in conjunction with the device. The Power
indicator LED on the front panel should be red, indicating the device gets the power supply.

Step 2 Press the POWER button on the front panel. The Power indicator LED should turn blue

indicating that the unit begins to start up.

Step 3 After startup, the Power indicator LED remains blue. A splash screen with the status of the HDD

appears on the monitor. The row of icons at the bottom of the screen shows the HDD status. ‘X’
means that the HDD is not installed or cannot be detected.

2.2 Activate the Device

Purpose:

For the first-time access, you need to activate the device by setting an admin password. No
operation is allowed before activation. You can also activate the device via Web Browser, SADP or
Client Software.

Step 1 Input the same password in the text field of Create New Password and Confirm New Password.

You can click to show the characters input.

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Figure 2-1 Activating the Device

We highly recommend you create a strong password of your own choosing (Using a minimum of 8
characters, including at least three of the following categories: upper case letters, lower case
letters, numbers, and special characters.) in order to increase the security of your product. And we
recommend you reset your password regularly, especially in the high security system, resetting the
password monthly or weekly can better protect your product.

Step 2 In the Create Channel Default Password text field, create a login password for IP camera (s)

connected to the device.

Step 3 (Optional) Check Export GUID and Security Question Configuration.

 Export GUID: export the GUID for future password resetting.
 Security Question Configuration: configure the security questions which can be used for

resetting the password.

Step 4 Click OK.

What to do next:

 When you have enabled the Export GUID, continue to export the GUID file to the USB flash

driver for the future password resetting.

 When you have enabled the Security Question Configuration, continue to set the security

questions for the future password resetting.

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

After the device is activated, you should properly keep the password.



You can duplicate the password to the IP cameras that are connected with default protocol.

2.3 Configure Unlock Pattern for Login

For the admin user, you can configure the unlock pattern for device login.

Step 1 After the device is activated, you can enter the following interface to configure the device

unlock pattern.

Step 2 Use the mouse to draw a pattern among the 9 dots on the screen. Release the mouse when the

pattern is done.

Figure 2-2 Draw the Pattern



Connect at least 4 dots to draw the pattern.



Each dot can be connected for once only.

Step 3 Draw the same pattern again to confirm it. When the two patterns match, the pattern is

configured successfully.

If the two patterns are different, you must set the pattern again.

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2.4 Login to the Device

2.4.1 Log in via Unlock Pattern



Only the admin user has the permission to unlock the device.



Please configure the pattern first before unlocking. Please refer to Chapter 2.2 .

Step 1 Right click the mouse on the screen and select the menu to enter the interface.

Figure 2-3 Draw the Unlock Pattern

Step 2 Draw the pre-defined pattern to unlock to enter the menu operation.



If you have forgotten your pattern, you can select the Forgot My Pattern or Switch User
option to enter the normal login dialog box.



When the pattern you draw is different from the pattern you have configured, you should
try again.



If you have drawn the wrong pattern for more than 5 times, the system will switch to the
normal login mode automatically.

2.4.2 Log in via Password

Purpose:

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Network Video Recorder User Manual

If device has logged out, you must login the device before operating the menu and other functions.

Step 1 Select the User Name in the dropdown list.

Figure 2-4 Login Interface

Step 2 Input password.
Step 3 Click Login to log in.

When you forget the password of the admin, you can click Forgot Password to reset the password.

In the Login dialog box, if you enter the wrong password 7 times, the current user account will be
locked for 60 seconds.

2.5 Enter Wizard to Configure Quick Basic Settings

By default, the Setup Wizard starts once the device has loaded.

The Setup Wizard can walk you through some important settings of the device. If you don’t want
to use the Setup Wizard at that moment, click the Exit button.

Step 1 Configure the date and time on the Date and Time Setup interface.

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Network Video Recorder User Manual

Figure 2-5 Date and Time Settings

Step 2 After the time settings, click Next to enter the Network Setup Wizard window, as shown in the

following figure.

Figure 2-6 Network Settings

Step 3 Click Next after you configured the network parameters, which takes you to the HDD

Management window.

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Network Video Recorder User Manual

Figure 2-7 HDD Management

Step 4 To initialize the HDD, click the Init button. Initialization removes all the data saved in the HDD.
Step 5 Click Next. You enter the Camera Setup interface to add the IP cameras.

1) Click Search to search the online IP Camera. Before adding the camera, make sure the IP

camera to be added is in active status.

2) Click the Add to add the camera.

If the camera is in inactive status, you can select the camera from the list and click Activate to
activate the cameras.

Figure 2-8 Search for IP Cameras

Step 6 Enter the Platform Access and configure the Hik-Connect settings.

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Figure 2-9 Hik-Connect Access

Step 7 Click Next to enter the Change Password interface to create the new admin password if

required.

Figure 2-10 Change Password

You can enter click the to show the characters input.

1) Check the checkbox of New Admin Password.

2) Enter the original password in the text field of Admin Password

3) Input the same password in the text field of New Password and Confirm.

4) Check the Unlock Pattern to enable the unlock pattern login.

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Icon

Description

Live View

Playback

File Management

Smart Analysis

Camera Management

Storage Management

System Management

We highly recommend you create a strong password of your own choosing (Using a minimum of 8
characters, including at least three of the following categories: upper case letters, lower case
letters, numbers, and special characters.) in order to increase the security of your product. And we
recommend you reset your password regularly, especially in the high security system, resetting the
password monthly or weekly can better protect your product.

Step 8 Click OK to complete the startup Setup Wizard.

2.6 Enter Main Menu

After you have completed the wizard, you can right click on the screen to enter the main menu bar.
Refer to the following figure and table for the description of main menu and sub-menus.

Figure 2-11 Main Menu Bar

Table 2-1 Description of Icons

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System Maintenance:

2.7 System Operation

2.7.1 Log out

Purpose:

After logging out, the monitor turns to the live view mode and if you want to perform any
operations, you need to enter user name and password log in again.

Step 1 Click on the menu bar.

Figure 2-12 Logout

Step 2 Click Logout.

After you have logged out the system, menu operation on the screen is invalid. It is required to
input a user name and password to unlock the system.

2.7.2 Shut Down the Device

Step 1 Click on the menu bar.

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Network Video Recorder User Manual

Step 2 Click the Shutdown button.
Step 3 Click the Yes button.

Figure 2-13 Shutdown Menu

Do not press the POWER button again when the system is shutting down.

2.7.3 Reboot the Device

From the Shutdown menu, you can also reboot the device.

Step 1 Click on the menu bar.
Step 2 Click Reboot to reboot the device.

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Chapter 3 Camera Management

3.1 Add the IP Cameras

3.1.1 Activate IP Camera

Purpose:

Before adding the IP camera, make sure the IP camera to be added is in active status.

Step 1 Click on the main menu bar to enter the Camera Management.
Step 2 Click Number of Unadded Online Device on the bottom of IP camera interface.
Step 3 Check inactive cameras and click Activate.
Step 4 Enter the same password in Create New Password and Confirm New Password.

Or you can check Use Channel Default Password to activate the camera with channel default
password.

Step 5 Click OK.

3.1.2 Add the IP Camera Manually

Purpose:

Before you can get live video or record the video files, you should add the network cameras to the
connection list of the device.

Before you start:

Ensure the network connection is valid and correct, and the IP camera to add has already been
activated.

Step 1 Click on the main menu bar to enter the Camera Management.
Step 2 Click the Custom Add tab on the title bar to enter the Add IP Camera interface.

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Figure 3-1 Add IP Camera

Step 3 Enter IP address, protocol, management port, and other information of the IP camera to add.
Step 4 Enter the login user name and password of the IP camera.

Or you can check Use Channel Default Password to add the camera with channel default
password.

Step 5 Click Add to finish the adding of the IP camera.
Step 6 (Optional) Click Continue to Add to continue to add other IP cameras.

3.1.3 Add the Automatically Searched Online IP Cameras

Step 1 On the Camera Management interface, click the Online Device panel to expand the Online

Device interface.

Step 2 Select the automatically searched online devices.
Step 3 Click Add.

If the IP camera to add has not been actiavated, you can activate it from the IP camera list on the
camera management interface.

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3.2 Enable H.265 Stream Access

The device can automatically switch to the H.265 stream of IP camera (which supports H.265 video
format) for the initial access.

Step 1 Go to More Settings > H.265 Auto Switch Configuration at the top taskbar.
Step 2 Check Enable H.265 (For Initial Access).
Step 3 Click OK.

3.3 Upgrade the IP Camera

The IP camera can be remotely upgraded through the device.

Plug the USB flash drive with the IP camera’s firmware upgrade file to the device.

Step 1 On the camera management interface, select a camera.
Step 2 Go to More Settings > Upgrade at the top taskbar.
Step 3 Select the firmware upgrade file from the USB flash drive.
Step 4 Click Upgrade.

Result:

Step 5 The IP camera will reboot automatically after the upgrade completed.

3.4 Edit Channel Default Password

Purpose:

You can activate and add IP camera by the channel default password.

Step 1 On the camera management interface, select a camera.
Step 2 Go to More Settings > Channel Default Password Management at the top taskbar.
Step 3 Check Change Password.
Step 4 Edit Channel Default Password.

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We highly recommend you create a strong password of your own choosing (Using a minimum of 8
characters, including at least three of the following categories: upper case letters, lower case
letters, numbers, and special characters.) in order to increase the security of your product. And we
recommend you reset your password regularly, especially in the high security system, resetting the
password monthly or weekly can better protect your product.

Step 5 Click OK.

3.5 Configure the Customized Protocols

Purpose:

To connect the network cameras which are not configured with the standard protocols, you can
configure the customized protocols for them. The system provides 16 customized protocols.

Step 1 Click Protocol at the top taskbar to enter the protocol management interface.

Figure 3-2 Protocol Management

Step 2 Select the protocol type of transmission and choose the transfer protocols.

 Type: The network camera adopting custom protocol must support getting stream through

standard RTSP.

 Path: you have to contact the manufacturer of the network camera to consult the URL

(uniform resource locator) for getting main stream and sub-stream.

 The format of the URL is: [Type]://[IP Address of the network camera]:[Port]/[Path].

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 Example: rtsp://192.168.1.55:554/ch1/main/av_stream.

The protocol type and the transfer protocols must be supported by the connected IP camera.

Result:

Step 3 After adding the customized protocols, you can see the protocol name is listed in the

drop-down list.

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Chapter 4 Camera Settings

4.1 Configure OSD Settings

Purpose:

You can configure the OSD (On-screen Display) settings for the camera, including date/time,
camera name, etc.

Step 1 Go to Camera >Display.
Step 2 Select the camera from the drop-down list.
Step 3 Edit the name in the Camera Name text field.
Step 4 Check the checkbox of the Display Name, Display Date and Display Week if you want to show

the information on the image.

Step 5 Set the date format, time format, and display mode.

Figure 4-1 OSD Configuration Interface

Step 6 You can use the mouse to click and drag the text frame on the preview window to adjust the

OSD position.

Step 7 Click the Apply button to apply the settings.

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4.2 Configure Privacy Mask

Purpose:

The privacy mask can be used to protect personal privacy by concealing parts of the image from
view or recording with a masked area.

Step 1 Go to Camera >Privacy Mask.
Step 2 Select the camera to set privacy mask.
Step 3 Click the checkbox of Enable to enable this feature.
Step 4 Use the mouse to draw a zone on the window. The zones will be marked with different frame

colors.

Figure 4-2 Privacy Mask Settings Interface

Up to 4 privacy masks zones can be configured and the size of each area can be adjusted.

Related Operation:

The configured privacy mask zones on the window can be cleared by clicking the corresponding
Clear Zone1-4 icons on the right side of the window, or click Clear All to clear all zones.

Step 5 Click Apply to save the settings.

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4.3 Configure the Video Parameters

Purpose:

You can customize the image parameters including the brightness, contrast, saturation for the live
view and recording effect.

Step 1 Go to Camera>Display.
Step 2 Select the camera from the drop-down list.
Step 3 Adjust the slider or click on the up/down arrow to set the value of the brightness, contrast or

saturation.

Step 4 Click Apply to save the settings.

4.4 Configure the Day/Night Switch

The camera can be set to day, night or auto switch mode according to the surrounding
illumination conditions.

Step 1 Go to Camera>Display.
Step 2 Select the camera from the drop-down list.
Step 3 Select the day/night switch mode to Day, Night, Auto or Auto-Switch.

Auto: The camera switches between the day mode and the night mode according to the
illumination automatically.

The sensitivity ranges from 0 to 7, and the higher sensitivity results in the more easily to trigger
the mode switch.

The switch time refers to the interval time between the day/night switch. You can set it from 5
sec to 120 sec.

Auto-Switch: The camera switches the day mode and the night mode according to the start
time and end time you set.

Step 4 Click the Apply to save the settings.

4.5 Configure Other Camera Parameters

For the connected camera, you can configure the camera parameters including the exposure mode,
backlight and image enhancement.

Step 1 Go to Camera>Display.
Step 2 Select the camera from the drop-down list.
Step 3 Configure the camera parameters.

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 Exposure: Set the exposure time (1/10000 to 1 sec) of camera. The larger exposure value

results in the brighter image.

 Backlight: Set the wide dynamic range (0 to 100) of the camera. When the surrounding

illumination and the object have larger difference in brightness, you should set the WDR
value.

 Image Enhancement: For optimized image contrast enhancement.

Step 4 Click the Apply to save the settings.

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Chapter 5 Live View

Live view shows you the video image getting from each camera in real time. The device
automatically enters Live View mode when powered on. It is also at the very top of the menu
hierarchy, thus pressing the ESC many times (depending on which menu you’re on) brings you to
the Live View mode.

5.1 Start Live View

Step 1 The system automatically enters the live view interface when starts up, or you can click the

on the main menu bar to enter the live view interface.

Step 2 Click to select a window for live view.
Step 3 Double click the IP camera on the left list to start playing the live video.

Figure 5-1 Live View

Step 4 You can use the toolbar at the window bottom to realize the capture, instant playback, audio

on/off, digital zoom, live view strategy, show information and start/stop recording, etc.

5.1.2 Digital Zoom

Digital Zoom is for zooming in the live image. You can zoom in the image to different proportions
(1 to 16X).

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Step 1 In the live view mode, click from the toolbar to enter the digital zoom interface.
Step 2 You can move the sliding bar or scroll the mouse wheel to zoom in/out the image to different

proportions (1 to 16X).

Figure 5-2 Digital Zoom

5.1.3 Fisheye View

The device supports the fisheye expansion for the connected fisheye camera in live view or
playback mode.

The connected camera must support the fisheye view.

Step 1 In the live view mode, click the to enter the fisheye expansion mode.
Step 2 Select the expansion view mode.

 180° Panorama ( ): Switch the live view image to the 180° panorama view.

 360° Panorama ( ): Switch the live view image to the 360° panorama view.

 PTZ Expansion ( ): The PTZ Expansion is the close-up view of some defined area in

the fisheye view or panorama expansion, and it supports the electronic PTZ function,
which is also called e-PTZ.

 Radial Expansion ( ): In the radial expansion mode, the whole wide-angle view of the

fisheye camera is displayed. This view mode is called Fisheye View because it

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approximates the vision of a fish’s convex eye. The lens produces curvilinear images of a
large area, while distorting the perspective and angles of objects in the image.

5.1.4 3D Positioning

3D Positioning is for zooming in/out the specific area of live image.

Step 1 In the live view mode, click the to enter the 3D positioning mode.
Step 2 Operate the zoom in/out in the image.

 Zoom in

Use the left key of mouse to click on the desired position in the video image and drag a
rectangle area in the lower right direction to realize zoom in.

 Zoom out

Use the left key of mouse to drag a rectangle area in the upper left direction to move the
position to the center and enable the rectangle area to zoom out.

5.1.5 Live View Strategy

Step 1 In the live view mode, click to enter the digital zoom operation interface in full screen

mode.

Step 2 Select the live view strategy to Real-time, Balanced or Fluency.

5.2 Configure Live View Settings

Live View settings can be customized according to different needs. You can configure the output
interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for
each channel, etc.

Step 1 Go to System > Live View > General.

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Figure 5-3 Live View-General

Step 2 Configure the live view parameters.

 Video Output Interface: Select the video output to configure.
 Live View Mode: Select the display mode for live view, e.g., 2*2, 1*5, etc.
 Dwell Time: The time in seconds to dwell between switching of cameras when enabling

auto-switch in Live View.

 Enable Audio Output: Enable/disable audio output for the selected video output.
 Volume: Adjust the volume of live view, playback and two-way audio for the selected output

interface.

 Event Output: Select the output to show event video.
 Full Screen Monitoring Dwell Time: Set the time in seconds to show alarm event screen.

Step 3 Click OK to save the settings.

5.3 Configure Live View Layout

Step 1 Go to System> Live View>View Settings.

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Figure 5-4 Live View
Step 2 Select the video output interface, e.g., HDMI/ VGA or channel-zero.
Step 3 Select a window division mode from the toolbar.
Step 4 Select a division window, and double-click on the camera from the list to set the camera to the

window.

You can enter the number in the text field to quickly search the camera from the list.

You can also click-and-drag the camera to the desired window on the live view interface to set the
camera order.

Related Operation:

 Click button to start live view for all the channels.

 Click to stop all the live view.

Step 5 Click Apply to save the settings.

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5.4 Configure Auto-Switch of Cameras

You can set the auto-switch of cameras to play in different display modes.

Step 1 Go to System > Live View > General.
Step 2 Set the video output interface, live view mode and dwell time.

 Video Output Interface: Select the video output interface.
 Live View Mode: Select the display mode for live view, e.g., 2*2, 1*5, etc.
 Dwell Time: The time in seconds to dwell between switching of cameras when enabling

auto-switch. The range is from 5s to 300s.

Step 3 Go to View Settings to set the view layout.
Step 4 Click OK to save the settings.

5.5 Configure Channel-Zero Encoding

Purpose:

You can enable the channel-zero encoding when you need to get a remote view of many channels
in real time from web browser or CMS (Client Management System) software, in order to decrease
the bandwidth requirement without affecting the image quality.

Step 1 Go to System>Live View>General.
Step 2 Select the video output interface to Channel-Zero.
Step 3 Go to System>Live View>Channel-Zero.
Step 4 Check the checkbox to enable the channel-zero.

Figure 5-5 Live View- Channel-Zero Encoding

Step 5 Configure the Frame Rate, Max. Bitrate Mode and Max. Bitrate. The higher frame rate and

bitrate settings result in the higher requirement of bandwidth.

Step 6 Click Apply.

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Result:

You can view all of the channels in one screen using the CMS or web browser.

5.6 Facial Recognition

Purpose:

You can enter facial recognition interface to view real-time human face recognition and stranger
recognition results.

Step 1 Go to System > Event > Smart Event > Human Face Comparison to enable face picture

comparison or stranger detection of cameras to view facial recognition result. For details, refer
to 14.2 Face Picture Comparison Alarm.

Step 2 Go to live view interface and click in toolbar.
Step 3 Select window division mode as and double-click to select camera for each

window from camera list.

Step 4 Select result window in the bottom left window. The result windows show the real-time facial

recognition results.

Result: After above configuration, real-time facial recognition results of selected camera will be
shown in the windows on the left.

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Chapter 6 PTZ Control

6.1 PTZ Control Wizard

Before you start

Please make sure the connected IP camera supports the PTZ function and is properly connected.

Purpose

Follow the PTZ control wizard to guide you through the basic PTZ operation.

Step 1 Click on the quick settings toolbar of the PTZ camera live view. The PTZ control wizard

pops up as below.

Figure 6-1 PTZ Control Wizard

Step 2 Follow the wizard to adjust the PTZ view, focus, and zoom in/out the camera.
Step 3 (Optional) Check Do not show this prompt again.
Step 4 Click OK to exit.

6.2 Configure PTZ Parameters

Purpose

Follow the procedure to set the parameters for PTZ. The configuration of the PTZ parameters
should be done before you control the PTZ camera.

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Step 1 Click on the quick settings toolbar of the PTZ camera live view. The PTZ control panel

displays on the right of the interface.

Step 2 Click PTZ Parameters Settings to set the PTZ parameters.

Figure 6-2 PTZ Parameters Settings

Step 3 Edit the parameters of the PTZ camera.

All the parameters should be exactly the same as the PTZ camera parameters.

Step 4 Click OK to save the settings.

6.3 Set PTZ Presets, Patrols & Patterns

Before you start:

Please make sure that the presets, patrols and patterns should be supported by PTZ protocols.

6.3.1 Set a Preset

Purpose:

Follow the steps to set the preset location which you want the PTZ camera to point to when an
event takes place.

Step 1 Click on the quick settings toolbar of the PTZ camera live view.

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The PTZ control panel displays on the right of the interface.

Step 2 Use the directional buttons on the PTZ control panel to wheel the camera to the location

where you want to set preset, and the zoom and focus operations can be recorded in the
preset as well.

Step 3 Click in the lower right corner of live view to set the preset.

Figure 6-3 Set Preset

Step 4 Select the preset No. (1~255) from the drop-down list.
Step 5 Enter the preset name in the text field.
Step 6 Click Apply to save the preset.
Step 7 Repeat steps 2-6 to save more presets.
Step 8 (Optional) Click Cancel to cancel the location information of the preset.

Step 9 (Optional) Click in the lower right corner of live view to view the configured presets.

Figure 6-4 View the Configured Presets

6.3.2 Call a Preset

Purpose:

This feature enables the camera to point to a specified position such as a window when an event
takes place.

Step 1 Click on the quick settings toolbar of the PTZ camera live view.

Step 2 Click in the lower right corner of live view.
Step 3 Select the preset No. from the drop-down list.
Step 4 Click Call to call it.

Figure 6-5 Call Preset (1)

Or click in the lower right corner of live view, and click the configured preset to call it.

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Figure 6-6 Call Preset (2)

6.3.3 Set a Patrol

Purpose:

Patrols can be set to move the PTZ to different key points and have it stay there for a set duration
before moving on to the next key point. The key points are corresponding to the presets.

Step 1 Click on the quick settings toolbar of the PTZ camera live view.

The PTZ control panel displays on the right of the interface.

Step 2 Click Patrol to configure patrol.

Figure 6-7 Patrol Configuration

Step 3 Select the patrol No. in the text field.
Step 4 Click Set to enter the Patrol Settings interface.

Figure 6-8 Patrol Settings

Step 5 Click to add key point for the patrol.

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Figure 6-9 Key Point Configuration

1) Configure key point parameters.

Preset: It determines the order at which the PTZ will follow while cycling through the patrol.

Speed: It defines the speed at which the PTZ will move from one key point to the next.

Duration: It refers to the time span to stay at the corresponding key point.

2) Click Apply to save the key points to the patrol.

Step 6 (Optional) Click to edit the added key point.

Figure 6-10 Edit Key Point

Step 7 (Optional) Select a key point and click to delete it.
Step 8 (Optional) Click or to adjust the key point order.

Step 9 Click Apply to save the settings of the patrol.

Step 10 Repeat steps 3-9 to set more patrols.

6.3.4 Call a Patrol

Purpose:

Calling a patrol makes the PTZ to move according to the predefined patrol path.

Step 1 Click on the quick settings toolbar of the PTZ camera live view.

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The PTZ control panel displays on the right of the interface.

Step 2 Click Patrol on the PTZ control panel.

Figure 6-11 Patrol Configuration

Step 3 Select a patrol in the text field.
Step 4 Click Call to call it.
Step 5 (Optional) Click Stop to stop calling it.

6.3.5 Set a Pattern

Purpose:

Patterns can be set by recording the movement of the PTZ. You can call the pattern to make the
PTZ movement according to the predefined path.

Step 1 Click on the quick settings toolbar of the PTZ camera live view.

The PTZ control panel displays on the right of the interface.

Step 2 Click Pattern to configure pattern.

Figure 6-12 Pattern Configuration

Step 3 Select the pattern No. in the text field.
Step 4 Set the pattern.

1) Click Record to start recording.

2) Click corresponding buttons on the control panel to move the PTZ camera.

3) Click Stop to stop recording.

The movement of the PTZ is recorded as the pattern.

Step 5 Repeat steps 3-4 to set more patterns.

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6.3.6 Call a Pattern

Purpose:

Follow the procedure to move the PTZ camera according to the predefined patterns.

Step 1 Click on the quick settings toolbar of the PTZ camera live view.

The PTZ control panel displays on the right of the interface.

Step 2 Click Pattern to configure pattern.

Figure 6-13 Pattern Configuration

Step 3 Select a pattern in the text field.
Step 4 Click Call to call it.
Step 5 (Optional) Click Stop to stop calling it.

6.3.7 Set Linear Scan Limits

Before you start:

Please make sure the connected IP camera supports the PTZ function, and is properly connected.

Purpose:

The linear scan can be enabled to trigger the scan in the horizontal direction in the predefined
range.

This function is supported by some certain models.

Step 1 Click on the quick settings toolbar of the PTZ camera live view.

The PTZ control panel displays on the right of the interface.

Step 2 Click the directional buttons to wheel the camera to the location where you want to set the

limit, and click Left Limit or Right Limit to link the location to the corresponding limit.

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The speed dome starts linear scan from the left limit to the right limit, and you must set the left
limit on the left side of the right limit, as well the angle from the left limit to the right limit should
be no more than 180º.

6.3.8 Call Linear Scan

Before operating this function, make sure the connected camera supports the linear scan and is in
HIKVISION protocol.

Purpose:

Follow the procedure to call the linear scan in the predefined scan range.

Step 1 Click on the quick settings toolbar of the PTZ camera live view.

The PTZ control panel displays on the right of the interface.

Step 2 Click Linear Scan to start the linear scan and click it again to stop it.
Step 3 (Optional) Click Restore to clear the defined left limit and right limit data.

Reboot the camera to take the settings into effect.

6.3.9 One-touch Park

Before operating this function, make sure the connected camera supports the linear scan and is in
HIKVISION protocol.

Purpose

For some certain model of the speed dome, it can be configured to start a predefined park action
(scan, preset, patrol and etc.) automatically after a period of inactivity (park time).

Step 1 Click on the quick settings toolbar of the PTZ camera live view.

The PTZ control panel displays on the right of the interface.

Step 2 Click Park (Quick Patrol), Park (Patrol 1) or Park (Preset 1) to activate the park action.

Park (Quick Patrol): The dome starts patrol from the predefined preset 1 to preset 32 in
order after the park time. The undefined preset will be skipped.

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Park (Patrol 1): The dome starts moving according to the predefined patrol 1 path after the
park time.

Park (Preset 1): The dome moves to the predefined preset 1 location after the park time.

The park time can only be set via the speed dome configuration interface. The value is 5s by
default.

Step 3 Click Stop Park (Quick Patrol), Stop Park (Patrol 1) or Stop Park (Preset 1) to inactivate it.

6.4 Auxiliary Functions

Before you start

Please make sure the connected IP camera supports the PTZ function, and is properly connected.

Purpose

You can operate the auxiliary functions including light, wiper, 3D positioning, and center on the PTZ
control panel.

Step 1 Click on the quick settings toolbar of the PTZ camera live view.

The PTZ control panel displays on the right of the interface.

Step 2 Click Aux Function.

Figure 6-14 Aux Function Configuration

Step 3 Click the icons to operate the aux functions. See the table for the description of the icons.

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Icon

Description

Light on/off

Wiper on/off

3D positioning

Center

Table 6-1 Description of Aux Functions Icons

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Chapter 7 Storage

7.1 Storage Device Management

7.1.1 Install the HDD

Before startup of the device, install and connect the HDD to the device. Refer to the Quick Start
Guide for the installation instructions.

7.1.2 Add the Network Disk

You can add the allocated NAS or disk of IP SAN to device, and use it as network HDD. Up to 8
network disks can be added.

Add NAS

Step 1 Go to Storage > Storage Device.
Step 2 Click Add to enter the Custom Add interface.
Step 3 Select the NetHDD from the drop-down list.
Step 4 Select the type to NAS.
Step 5 Enter the NetHDD IP address in the text field.
Step 6 Click Search to search the available NAS disks.

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Figure 7-1 Add NAS Disk

Step 7 Select the NAS disk from the list shown below, or you can manually enter the directory in the

text field of NetHDD Directory.

Step 8 Click the OK to complete the adding of the NAS disk.

Result:

After having successfully added the NAS disk, return to the HDD Information menu. The added
NetHDD will be displayed in the list.

Add IP SAN

Step 1 Go to Storage > Storage Device.
Step 2 Click Add to enter the Custom Add interface.
Step 3 Select the NetHDD from the drop-down list.
Step 4 Select the type to IP SAN.
Step 5 Enter the NetHDD IP address in the text field.
Step 6 Click Search to search the available IP SAN disks.
Step 7 Select the IP SAN disk from the list shown below.
Step 8 Click OK to complete the adding of the IP SAN disk.

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Up to 1 IP SAN disk can be added.

Figure 7-2 Add IP SAN Disk

Result:

After having successfully added the IP SAN disk, return to the HDD Information menu. The added
NetHDD will be displayed in the list.

If the installed HDD or NetHDD is uninitialized, please select it and click the Init button for
initialization.

7.1.3 Configure eSATA for Data Storage

When there is an external eSATA device connected to device, you can configure eSATA for the data
storage, and you can manage the eSATA in the device.

Step 1 Click Storage>Advanced.
Step 2 Select the eSATA type to Export or Record/Capture from the dropdown list of eSATA.

Export: use the eSATA for backup.

Record/Capture: use the eSATA for record/capture. Refer to the following steps for operating

instructions.

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Figure 7-3 Set eSATA Mode

Step 3 When the eSATA type is selected to Record/Capture, enter the storage device interface.
Step 4 Edit the property of the selected eSATA, or initialize it is required.

7.2 Storage Mode

7.2.1 Configure HDD Group

Purpose:

Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a
particular HDD group through HDD settings.

Step 1 Go to Storage> Storage Device.
Step 2 Check the checkbox to select the HDD to set the group.

Figure 7-4 Storage Device

Step 3 Click to enter the Local HDD Settings interface.

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Figure 7-5 Local HDD Settings

Step 4 Select the Group number for the current HDD.
Step 5 Click OK.

Regroup the cameras for HDD if the HDD group number is changed.

Step 6 Go to Storage> Storage Mode.
Step 7 Check the checkbox of Group tab.
Step 8 Select the group No. from the list.
Step 9 Check the checkbox to select the IP camera (s) to record/capture on the HDD group.

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Figure 7-6 Storage Mode-HDD Group

Step 10 Click Apply.

Reboot the device to activate the new storage mode settings.

7.2.2 Configure HDD Quota

Purpose:

Each camera can be configured with allocated quota for the storage of recorded files or captured
pictures.

Step 1 Go to Storage> Storage Mode.
Step 2 Check the checkbox of Quota tab.
Step 3 Select a camera to set quota.
Step 4 Enter the storage capacity in the text fields of Max. Record Capacity (GB) and Max. Picture

Capacity (GB).

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Figure 7-7 Storage Mode-HDD Quota

Step 5 (Optional) You can click Copy to if you want to copy the quota settings of the current camera to

other cameras.

Step 6 Click the Apply button to apply the settings.

When the quota capacity is set to 0, all cameras will use the total capacity of HDD for record and
picture capture.

Reboot the device to activate the new storage mode settings.

7.3 Recording Parameters

7.3.1 Main Stream

The Main Stream refers to the primary stream that affects data recorded to the hard disk drive and
will directly determine your recording quality and image size.

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Comparing with the sub-stream, the main stream can provide a higher quality video with higher
resolution and frame rate.

Frame Rate (FPS - Frames Per Second): refers to how many frames are captured each second. A
higher frame rate is advantageous when there is movement in the video stream, as it maintains
image quality throughout.

Resolution: Image resolution is a measure of how much detail a digital image can hold: the greater
the resolution, the greater the level of detail. Resolution can be specified as the number of
pixel-columns (width) by the number of pixel-rows (height), e.g.,1024×768.

Bitrate: The bit rate (in kbit/s or Mbit/s) is often referred to as speed, but actually defines the
number of bits/time unit and not distance/time unit.

Enable H.264+ Mode: The H.264+ mode helps to ensure the high video quality with a lowered
bitrate. It can effectively reduces the need of bandwith and HDD storage space.

A higher resolution, frame rate and bitrate setting will provide you the better video quality, but it
will also require more internet bandwidth and use more storage space on the hard disk drive.

7.3.2 Sub-Stream

The sub-stream is a second codec that runs alongside the mainstream. It allows you to reduce the
outgoing internet bandwidth without sacrificing your direct recording quality.

The sub-stream is often exclusively used by smartphone applications to view live video. Users with
limited internet speeds may benefit most from this setting.

7.3.3 Picture

The picture refers to the live picture capture in continuous or event recording type.

Picture Quality: set the picture quality to low, medium or high. The higher picture quality results
in more storage space requirement.

Interval: the interval of capturing live picture.

7.3.4 ANR

ANR (Automatic Network Replenishment) function which enables the IP camera to save the
recording files in the local storage when the network is disconnected, and when the network is
resumed, it uploads the files to the device.

Enable the ANR (Automatic Network Replenishment) function via the web browser
(Configuration > Storage > Schedule Settings > Advanced).

7.3.5 Configure Advanced Recording Settings

Step 1 Go to Storage > Schedule Settings > Record Schedule/Capture Schedule.

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Step 2 Check the checkbox of Enable to enable scheduled recording.
Step 3 Click Advanced to set the recording parameters.

Figure 7-8 Advanced Record Settings

Record Audio: Check the checkbox to enable or disable audio recording.

Pre-record: The time you set to record before the scheduled time or event. For example, when

an alarm triggers the recording at 10:00, and if you set the pre-record time as 5 seconds, the
camera records at 9:59:55.

Post-record: The time you set to record after the event or the scheduled time. For example,
when an alarm triggered recording ends at 11:00, and if you set the post-record time as 5
seconds, it records till 11:00:05.

Expired Time: The expired time is period for a recorded file to be kept in the HDD. When the
deadline is reached, the file will be deleted. If you set the expired time to 0, the file will not be
deleted. The actual keeping time for the file should be determined by the capacity of the HDD.

Redundant Record/Capture: By enabling redundant record or capture you save the record and
captured picture in the redundant HDD. See Chapter Configure Redundant Recording and
Capture.

Stream Type: Main stream and sub-stream are selectable for recording. When you select
sub-stream, you can record for a longer time with the same storage space.

Step 4 Click OK to save the settings.

7.4 Configure Recording Schedule

Set the record schedule, and then the camera automatically starts/stops recording according to the
configured schedule.

Before you start

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Make sure you have installed the HDDs to the device or added the network disks before you want
to store the video files, pictures and log files.

Refer to the Quick Start Guide for the HDD installation.

Refer to Chapter 7.1.2 Add the Network Disk for network HDD connections.

Step 1 Go to Storage > Recording Schedule.
Step 2 Select a camera.
Step 3 Check Enable Schedule.
Step 4 Select a Record Type. The record type can be Continuous, Motion Detection, Alarm, Motion |

Alarm, Motion & Alarm, Event, and POS event.

Different recording types are configurable.

 Continuous: scheduled recording.
 Event: recording triggered by all event triggered alarm.
 Motion: recording triggered by motion detection.
 Alarm: recording triggered by alarm.
 M/A: recording triggered by either motion detection or alarm.
 M&A: recording triggered by motion detection and alarm.
 POS Event: recording triggered by POS and alarm.

Step 5 Select a day and click-and-drag the mouse on the time bar to set the record schedule.

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Figure 7-9 Record Schedule

Step 6 Repeat the above steps to schedule recording or capture for other days in the week.
Step 7 Click Apply to save the settings.

To enable Motion, Alarm, M | A (motion or alarm), M & A (motion and alarm) and Event triggered
recording and capture, you must configure the motion detection settings, alarm input settings and
other events as well. Please refer to Chapter 11

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Event and Alarm Settings and Chapter 12 VCA Event Alarm for details.

7.5 Configure Continuous Recording

Step 1 Go to Camera > Encoding Parameters > Recording Parameters.
Step 2 Set the continuous main stream/sub-stream recording parameters for the camera.
Step 3 Go to Storage > Recording Schedule.
Step 4 Select the record type to Continuous.
Step 5 Set the schedule for the continuous recording. Refer to Chapter 7.4 Configure Recording

Schedule for details.

Figure 7-10 Record Schedule

7.6 Configure Motion Detection Triggered Recording

You can configure the recording triggered by the motion detection event.

Step 1 Go to System > Event > Normal Event > Motion Detection.
Step 2 Configure the motion detection and select the channel (s) to trigger the recording when motion

event occurs. Refer to Chapter 11.2 Configure Alarm Linkage Actions for details.

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Step 3 Go to Camera > Encoding Parameters > Recording Parameters.
Step 4 Set the event main stream/sub-stream recording parameters for the camera.
Step 5 Go to Storage > Recording Schedule.
Step 6 Select the record type to Motion.
Step 7 Set the schedule for the motion detection triggered recording. Refer to Chapter 7.4 Configure

Recording Schedule for details.

7.7 Configure Event Triggered Recording

You can configure the recording triggered by the motion detection, motion detection and alarm,
face detection, vehicle detection, line crossing detection, etc.

Step 1 Go to System > Event.
Step 2 Configure the event detection and select the channel (s) to trigger the recording when event

occurs. Refer to Chapter 11

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Event and Alarm Settings and Chapter 12 VCA Event Alarm for details.

Step 3 Go to Camera > Encoding Parameters > Recording Parameters.
Step 4 Set the event main stream/sub-stream recording parameters for the camera.
Step 5 Go to Storage > Recording Schedule.
Step 6 Select the record type to Event.
Step 7 Set the schedule for the event triggered recording. Refer to Chapter 7.4 Configure Recording

Schedule for details.

7.8 Configure Alarm Triggered Recording

You can configure the recording triggered by the motion detection, face detection, vehicle
detection, line crossing detection, etc.

Step 1 Go to System > Event > Normal Event > Alarm Input.
Step 2 Configure the alarm input and select the channel (s) to trigger the recording when alarm occurs.

Refer to Chapter 11 and Chapter 12 VCA Event Alarm for details.

Step 3 Go to Camera > Encoding Parameters > Recording Parameters.
Step 4 Set the event main stream/sub-stream recording parameters for the camera.
Step 5 Go to Storage > Recording Schedule.
Step 6 Select the record type to Alarm.
Step 7 Set the schedule for the alarm triggered recording. Refer to Chapter 7.4 Configure Recording

Schedule for details.

7.9 Configure POS Event Triggered Recording

You can configure the recording triggered by the connected POS event, such as the transaction, etc.

Step 1 Go to System >POS Settings.
Step 2 Configure the POS and select the channel (s) in the Event Linkage to trigger the recording when

POS event occurs.

Refer to Chapter 13 Smart Analysis for details.

Step 3 Go to Camera > Encoding Parameters > Recording Parameters.
Step 4 Set the event main stream/sub-stream recording parameters for the camera.
Step 5 Go to Storage > Recording Schedule.
Step 6 Select the record type to POS Event.

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Step 7 Set the schedule for the POS event triggered recording. Refer to Chapter 7.4 Configure

Recording Schedule for details.

7.10 Configure Picture Capture

The picture refers to the live picture capture in continuous or event recording type.

Step 1 Go to Camera > Encoding Parameters > Capture.
Step 2 Set the picture parameters.

 Resolution: set the resolution of the picture to capture.
 Picture Quality: set the picture quality to low, medium or high.
 Interval: the interval of capturing live picture.

Step 3 Go to Storage > Capture Schedule.
Step 4 Select the camera to configure the picture capture.

Figure 7-11 Set Picture Capture Schedule

Step 5 Set the picture capture schedule. Refer to Chapter 7.4 Configure Recording Schedule for details.

7.11 Configure Holiday Recording and Capture

Purpose:

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Follow the steps to configure the record or capture schedule on holiday for that year. You may
want to have different plan for recording and capture on holiday.

Step 1 Go to System > Holiday Settings.
Step 2 Select a holiday item from the list and click .

Step 3 Check the Enable to configure the holiday.

Figure 7-12 Edit Holiday Settings

1) Edit the holiday name.

2) Select the mode to by date, by week or by month.

3) Set the start and end date of the holiday.

4) Click OK.

Step 4 Set the schedule for the holiday recording. Refer to Chapter 7.4 Configure Recording Schedule

for details.

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7.12 Configure Redundant Recording and Capture

Purpose:

Enabling redundant recording and capture, which means saving the record files and captured
pictures not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data
safety and reliability. .

You must set the storage mode to Group before you set the HDD property to Redundancy. For
detailed information, please refer to Chapter 7.2.1 Configure HDD Group. There should be at least
another HDD which is in Read/Write status.

Step 1 Go to Storage > Storage Device.

Step 2 Select a HDD from the list and Click to enter the Local HDD Settings interface.
Step 3 Set the HDD property to Redundancy.

Figure 7-13 HDD Property-Redundancy

Step 4 Go to Storage > Schedule Settings > Record Schedule/Capture Schedule.
Step 5 Click Advanced to set the camera recording parameters.

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Figure 7-14 Record Parameters

Step 6 Check the checkbox of Redundant Record/Capture.
Step 7 Click OK to save settings.

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Chapter 8 Disk Array

Purpose:

Disk array is a data storage virtualization technology that combines multiple physical disk drive
components into a single logical unit. An array stores data over multiple HDDs to provide enough
redundancy so that data can be recovered if one disk fails. Data is distributed across the drives in
one of several ways called "RAID levels", depending on what level of redundancy and performance
is required.

8.1 Create Disk Array

Purpose:

The device supports the disk array that is realized by software. You can enable the RAID function as
required. Two ways are available for creating array: one-touch configuration and manual
configuration. The following flow chart shows the process of creating array.

8.1.1 Enable RAID

Purpose:

Perform the following steps to enable the disk array function.

Step 1 Go to Storage > Advanced.

Figure 8-1 Advanced
Step 2 Check Enable RAID.

Step 3 Click Apply.
Step 4 Reboot device to take effect the settings.

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8.1.2 One-Touch Creation

Purpose:

One-touch configuration helps you to quickly create the disk array. By default, the array type
created by one-touch configuration is RAID 5.

Before you start:

 Enable RAID function. For details, refer to Chapter 8.1.1 Enable RAID.
 Install at least 3 HDDs. If more than 10 HDDs are installed, 2 arrays will be created. To maintain

reliable and stable running of the HDDs, it is recommended to use enterprise-level HDDs with
the same model and capacity.

Step 1 Go to Storage > RAID Setup > Physical Disk.

Figure 8-2 Physical Disk

Step 2 Click One-touch Config.
Step 3 Edit the array name in Array Name text filed and click OK to start configuring.

If you install 4 HDDs or more, a hot spare disk for array rebuilding will be created.

Step 4 A message box will pop up when the array creation is completed, click OK on it.
Step 5 Optionally, the device will automatically initialize the created array. Go to Storage > RAID

Setup > Array view the information of created arrray.

8.1.3 Manual Creation

Purpose:

Manually create the array of RAID 0, RAID 1, RAID 5, RAID 6, and RAID 10.

Step 1 Go to Storage > RAID Setup > Physical Disk.
Step 2 Click Create.

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RAID Level

Required Number of HDD

RAID 0

At least 2 HDDs.

RAID 1

At least 2 HDDs.

RAID 5

At least 3 HDDs.

RAID 6

At least 4 HDDs.

RAID 10

The number of HDD must be an even ranges from 4 to 16.

Table 8-1 Create Array
Step 3 Enter the array name.
Step 4 Select RAID Level as RAID 0, RAID 1, RAID 5, RAID 6, or RAID 10 as required.
Step 5 Select the physical disks to constitute array.

Table 8-2 Required Number of HDD

Step 6 Click OK.
Step 7 Optionally, the device will automatically initialize the created array. Go to Storage > RAID

Setup > Array view the information of created arrray.

Figure 8-3 Array List

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8.2 Rebuild Array

Purpose:

The status of array includes Functional, Degraded and Offline. To ensure the high security and
reliability of the data stored in array, you should take immediate and proper maintenance at arrays
according their status.

 Functional: No disk loss in the array.
 Offline: The number of lost disks has exceeded the limit.
 Degraded: If amount of HDD fail in array, array degrades. You should recover it to Functional by

array rebuilding.

8.2.1 Configure Hot Spare Disk

Purpose:

Hot spare disks are required for disk array automatic rebuilding.

Step 1 Go to Storage > RAID Setup > Physical Disk.

Figure 8-4 Physical Disk

Step 2 Click of an available HDD to set it as the hot spare disk.

8.2.2 Automatically Rebuild Array

Purpose:

The device can automatically rebuild degraded arrays with the hot spare disks.

Before you start:

Create hot spare disks. For details, refer to Chapter 8.2.1 Configure Hot Spare Disk.

Step 1 The device will automatically rebuild the degraded arrays with the hot spare disks. Go to

Storage > RAID Setup > Array to view rebuilding progress.

Figure 8-5 Array List

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8.2.3 Manually Rebuild Array

Purpose:

If no hot spare disks are configured, rebuild the degraded array manually.

Before you start:

At least one available physical disk should exist for rebuilding the array.

Step 1 Go to Storage > RAID Setup > Array.

Figure 8-6 Array List

Step 2 Click of degraded array.

Figure 8-7 Rebuild Array

Step 3 Select the available physical disk.
Step 4 Click OK.
Step 5 Click OK on the pop up message box “Do not unplug the physical disk when it is under

rebuilding”.

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8.3 Delete Array

Deleting array will delete all the data saved in it.

Step 1 Go to Storage > RAID Setup > Array.

Step 2 Click of array to delete.

Figure 8-8 Array List

Step 3 Click Yes on the popup message box.

Figure 8-9 Attention

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8.4 Check and Edit Firmware

Purpose:

You can view the information of the firmware and set the background task speed on the Firmware
interface.

Step 1 Go to Storage > RAID Setup > Firmware.

Figure 8-10 Firmware

Step 2 Optionally, set the Background Task Speed.
Step 3 Click Apply.

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Chapter 9 File Management

9.1 Search and Export Human Pictures

9.1.1 Search Human Pictures

Purpose

Specify detailed conditions to search human pictures.

Before you start

Configure human body detection function for the cameras you want to search and export human
pictures.

Step 1 Go to File Management > Human File.
Step 2 Click Show More and specify detailed conditions, including time, camera, people appearance,

etc.

Figure 9-1 Advanced Search

Step 3 Click Search to display results. The matched files are displayed in thumbnail or list.
Step 4 Select Target Picture or Source Picture in menu bar to display related pictures only. Select

Video or Picture to specify the file type.

 Target Picture: Display the search results of people close-up.
 Source Picture: Display the search results of original picture captured by camera.
 Group: Sort the search results by selected item.

9.1.2 Export Human Pictures

Purpose

Export files for backup purposes using USB device (USB flash drive, USB HDD, USB optical disc
drive), SATA optical disc drive or eSATA HDD.

Step 1 Search for the human files to export. For details, see 9.1.1 Search Human Pictures.

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Step 2 Click files and click Export.

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Figure 9-2 Export Files

Step 3 Click OK to export pictures to backup device.

9.2 Search and Export Vehicle Files

9.2.1 Search Vehicle Pictures

Purpose

Specify detailed conditions to search vehicle pictures.

Before you start

Configure vehicle detection function for the cameras you want to search and export vehicle
pictures.

Step 1 Go to File Management > Vehicle Files.
Step 2 Click Show More and specify detailed conditions, including time, camera, vehicle appearance,

etc.

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Figure 9-3 Advanced Search

Step 3 Click Search to display results. The matched files are displayed in thumbnail or list.
Step 4 Select Target Picture or Source Picture in menu bar to display related pictures only. Select

Video or Picture to specify the file type.

 Target Picture: Display the search results of vehicle close-up.
 Source Picture: Display the search results of original picture captured by camera.
 Group: Sort the search results by selected item.

9.2.2 Export Vehicle Pictures

Purpose

Export files for backup purposes using USB device (USB flash drive, USB HDD, USB optical disc
drive), SATA optical disc drive or eSATA HDD.

Step 1 Search for the vehicle files to export. For details, see 9.2.1 Search Vehicle Pictures.
Step 2 Click files and click Export.

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Figure 9-4 Export Files

Click OK to export pictures to backup device.

9.3 Search History Operation

9.3.1 Save Search Condition

Purpose:

You can save the search conditions for future reference and quick search.

Step 1 Go to File Management > All Files/Human File/Vehicle File.
Step 2 Click Show More and set the search conditions.
Step 3 Click Save.
Step 4 Enter a name in text field and click Finished. The saved search conditions will be displayed in

search history list.

9.3.2 Call Search History

Purpose:

You can quickly search files by calling search history.

Step 1 Go to File Management > All Files/Human File/Vehicle File.
Step 2 Click a created search conditon to quickly search files.

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Chapter 10 Playback

10.1 Playing Video Files

10.1.1 Instant Playback

Instant Playback enables the device to play the recorded video files in last five minutes. If no video
is found, it means there is no recording during the last five minutes.

Step 1 On the live view window of the selected camera, move the cursor to the window bottom to

access the toolbar.

Step 2 Click to start instant playback.

Figure 10-1 Playback Interface

10.1.2 Play Video

Step 1 Go to Playback.
Step 2 Select one or more cameras in the camera list.
Step 3 Select a date in the calendar.
Step 4 Click the play button on the toolbar to start playing the video.

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Step 5 You can use the toolbar in the bottom part of playback interface to control the playing and

realize a series of operations. Refer to Chapter 10.2 Playback Operations 8.2.

Figure 10-2 Playback Interface

Figure 10-3 Toolbar of Playback

Step 6 You can click the channel(s) to execute simultaneous playback of multiple channels.

The playing speed of 256X is supported.

10.1.3 Play Tag Files

Purpose:

Video tag allows you to record related information like people and location of a certain time point
during playback. You can use video tag(s) to search for video files and position time point.

Before playing back by tag:

Manage Tag Files

Step 1 Go to Playback.
Step 2 Search and play back the video file(s).

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Step 3 Click to add the tag.
Step 4 Edit the tag information.

Max. 64 tags can be added to a single video file.

Play Tag Files

Step 1 Go to Playback.
Step 2 Click Tag button.
Step 3 Click Custom Search on the left bottom to enter the Search Condition interface.
Step 4 Click Smart Search on the top right corner.
Step 5 Enter the search conditions for the tag files, including the time and the tag keyword.

Step 6 Click Search.

Figure 10-4 Tag Search

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Figure 10-5 Searched Tag Files

Step 7 On the search results interface, select a tag file and click to start playing the video.

Figure 10-6 Tag Playback

10.1.4 Play by Smart Search

Purpose

In the smart playback mode, the device will analyze the video containing the motion, line or
intrusion detection information, mark it with green color and play it in the normal speed. And the
video without motion will be played in the 16X speed.

The smart playback rules and areas are configurable.

Step 1 Go to Playback.

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