Hikvision iDS-2CD6810F-IV-C-4mm, iDS-2CD6810F-IV-C-2-8mm, DS-2CD6825G0-C-IS, DS-2CD6825G0-C-IVS Quick Start Guide

Dual-Lens People Counting Camera

Quick Start Guide

UD14886B-A

Dual-Lens People Counting Camera·Quick Start Guide

Quick Start Guide

Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology

Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”).

This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of

Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.

About this Manual

This manual is applicable to Dual-Lens People Counting Network

Camera.

The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The

information contained in the manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website

(http://overseas.hikvision.com/en/).

Please use this user manual under the guidance of professionals.

Trademarks Acknowledgement

and other Hikvision’s trademarks and logos are the

properties of Hikvision in various jurisdictions. Other trademarks and

Dual-Lens People Counting Camera·Quick Start Guide

logos mentioned below are the properties of their respective owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND

FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY,

SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE

LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF

DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF

PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER

ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL

RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE

Dual-Lens People Counting Camera·Quick Start Guide

APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.

Regulatory Information

FCC Information

Please take attention that changes or modification not expressly

approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part

15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference

will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Dual-Lens People Counting Camera·Quick Start Guide

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including

interference that may cause undesired operation.

EU Conformity Statement

This product and - if applicable - the supplied

accessories too are marked with "CE" and comply

therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS

Directive 2011/65/EU.

2012/19/EU (WEEE directive): Products marked

with this symbol cannot be disposed of as unsorted

municipal waste in the European Union. For proper

recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see:

www.recyclethis.info

2006/66/EC (battery directive): This product

contains a battery that cannot be disposed of as

unsorted municipal waste in the European Union.

See the product documentation for specific battery

information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or

mercury (Hg). For proper recycling, return the battery to your

Dual-Lens People Counting Camera·Quick Start Guide

supplier or to a designated collection point. For more information see: www.recyclethis.info

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.

Safety Instruction

These instructions are intended to ensure that user can use the

product correctly to avoid danger or property loss.

The precaution measure is divided into “Warnings” and “Cautions”

Warnings: Serious injury or death may occur if any of the warnings

are neglected.

Cautions: Injury or equipment damage may occur if any of the

cautions are neglected.

Warnings

● Proper configuration of all passwords and other security

settings is the responsibility of the installer and/or end-user.

Warnings Follow these safeguards to prevent

serious injury or death.

Cautions Follow these precautions to prevent

potential injury or material damage.

Dual-Lens People Counting Camera·Quick Start Guide

● In the use of the product, you must be in strict compliance with

the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information.

● Input voltage should meet both the SELV (Safety Extra Low

Voltage) and the Limited Power Source with 12/24 VDC according to the IEC60950-1 standard. Please refer to technical

specifications for detailed information.

● Do not connect several devices to one power adapter as

adapter overload may cause over-heating or a fire hazard.

● Please make sure that the plug is firmly connected to the power

socket. When the product is mounted on wall or ceiling, the device shall be firmly fixed.

● If smoke, odor or noise rise from the device, turn off the power

at once and unplug the power cable, and then please contact the service center.

Cautions

For device with this sticker, this device is intended for installation in a restricted access location, access can only be gained

by service persons or by users who have been instructed about the reasons for the restrictions applied to the location and about any precautions that shall be taken.

● Make sure the power supply voltage is correct before using the

camera.

● Do not drop the camera or subject it to physical shock.

Dual-Lens People Counting Camera·Quick Start Guide

● Do not touch sensor modules with fingers. If cleaning is

necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period,

please replace the lens cap to protect the sensor from dirt.

● Do not aim the camera at the sun or extra bright places.

Blooming or smearing may occur otherwise (which is not a

malfunction), and affect the endurance of sensor at the same

time.

● The sensor may be burned out by a laser beam, so when any

laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam.

● Do not place the camera in extremely hot, cold (the operating

temperature shall be -30°C to +45°C for type I indoor/outdoor cameras, and -30°C to +60°C for type II mobile cameras), dusty or damp locations, and do not expose it to high electromagnetic

radiation.

● To avoid heat accumulation, good ventilation is required for

operating environment.

● Keep the camera away from liquid while in use.

● While in delivery, the camera shall be packed in its original

packing, or packing of the same texture.

● Regular part replacement: a few parts (e.g. electrolytic

capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment

and using history, so regular checking is recommended for all the users. Please contact with your dealer for more details.

Dual-Lens People Counting Camera·Quick Start Guide

● Improper use or replacement of the battery may result in

hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions

provided by the battery manufacturer. L’utilisation ou le remplacement inadéquats de la pile peuvent entraîner un risque d’explosion. Remplacez-la par le même type ou

l’équivalent du même type seulement. Jetez les piles usagées conformément aux directives fournies par le fabricant de la pile.

● If the product does not work properly, please contact your

dealer or the nearest service center. Never attempt to

disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.)

Dual-Lens People Counting Camera·Quick Start Guide

Table of Contents

1 Appearance ................................................................................... 10

1.1 Type I for Indoor/Outdoor Scenario .............................. 10

1.2 Type II for Mobile Scenario ............................................ 11

2 Installation .................................................................................... 15

2.1 Type I Camera Installation ............................................. 15

2.2 Type II Camera Memory Card Installation ..................... 17

2.3 Type II Camera Installation ............................................ 18

3 Setting the Network Camera over the LAN .................................. 21

Wiring ........................................................................... 21

Activating the Camera ................................................... 22

Activation via Web Browser ................................ 22

Activation via SADP Software ............................. 23

Modifying the IP Address .............................................. 25

4 Accessing via Web Browser .......................................................... 28

5 Operating via Hik-Connect App .................................................... 31

5.1 Enable Hik-Connect Service on Camera ......................... 31

Enable Hik-Connect Service via SADP Software .. 31

Enable Hik-Connect Service via Web Browser .... 32

5.2 Hik-Connect Setup ........................................................ 34

5.3 Adding Camera to Hik-Connect ..................................... 34

5.4 Initializing the Memory Card ......................................... 36

Dual-Lens People Counting Camera·Quick Start Guide

1 Appearance

Note:

Disassembling the camera without professional technical instruction may affect the accuracy of people counting function. Contact the

technical support for repair if any malfunction happens.

1.1 Type I for Indoor/Outdoor Scenario

DC12V IN

Overview

Dual-Lens People Counting Camera·Quick Start Guide

Table 1-1 Description

No.

Description

Lens 2 IR Cover

Front Cover

Bottom Cover

Mounting Base

RJ45 Ethernet interface

12 VDC Power Interface

Alarm Interface

RS-485

Audio Interface

Built-in Mic

Note:

The items marked with * are only supported by certain models.

1.2 Type II for Mobile Scenario

This camera type has three cable groups for different models. The following figure shows the cable groups.

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