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Camera
Network Multi-Sensor Panoramic
Dome Camera
Quick Start Guide
UD00535B
Network Dome Camera·Quick Start Guide
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Quick Start Guide
COPYRIGHT © 2016 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures,
graphs are the properties of Hangzhou Hikvision Digital Technology
Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”).
This user manual (hereinafter referred to be “the Manual”) cannot
be reproduced, changed, translated, or distributed, partially or
wholly, by any means, without the prior written permission of
Hikvision. Unless otherwise stipulated, Hikvision does not make any
warranties, guarantees or representations, express or implied,
regarding to the Manual.
About this Manual
This Manual is applicable to 69xx Network Multi-Sensor Panoramic
Dome Camera.
The Manual includes instructions for using and managing the
product. Pictures, charts, images and all other information
hereinafter are for description and explanation only. The
information contained in the Manual is subject to change, without
notice, due to firmware updates or other reasons. Please find the
latest version in the company website
(http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the
properties of Hikvision in various jurisdictions. Other trademarks and
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logos mentioned below are the properties of their respective
owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE
PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND
FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS,
AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, MERCHANTABILITY,
SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL
HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE
LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF
DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF
THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF
PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL
NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER
ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET
SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL
RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS
PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE
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APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT
THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE
APPLICABLE LAW, THE LATER PREVAILS.
Regulatory Information
FCC Information
FCC compliance: This equipment has been tested and found to
comply with the limits for a digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own
expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied
accessories too are marked with "CE" and comply
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therefore with the applicable harmonized European standards listed
under the EMC Directive 2004/108/EC, the RoHS Directive
2011/65/EU.
2012/19/EU (WEEE directive): Products marked
with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper
recycling, return this product to your local supplier
upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see:
www.recyclethis.info
2006/66/EC (battery directive): This product
contains a battery that cannot be disposed of as
unsorted municipal waste in the European Union.
See the product documentation for specific battery
information. The battery is marked with this symbol,
which may include lettering to indicate cadmium (Cd), lead (Pb), or
mercury (Hg). For proper recycling, return the battery to your
supplier or to a designated collection point. For more information
see: www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards
requirements.
Safety Instruction
These instructions are intended to ensure that user can use the
product correctly to avoid danger or property loss.
The precaution measure is divided into “Warnings” and “Cautions”
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Warnings: Serious injury or death may occur if any of the warnings
are neglected.
Cautions: Injury or equipment damage may occur if any of the
cautions are neglected.
Warnings
● Proper configuration of all passwords and other security
settings is the responsibility of the installer and/or end-user.
● In the use of the product, you must be in strict compliance with
the electrical safety regulations of the nation and region. Please
refer to technical specifications for detailed information.
● Input voltage should meet both the SELV (Safety Extra Low
Voltage) and the Limited Power Source with 24 VAC or 12 VDC
according to the IEC60950-1 standard. Please refer to technical
specifications for detailed information.
● Do not connect several devices to one power adapter as
adapter overload may cause over-heating or a fire hazard.
Warnings Follow these
safeguards to prevent
serious injury or death.
Cautions Follow these
precautions to prevent
potential injury or material
damage.
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● Please make sure that the plug is firmly connected to the power
socket. When the product is mounted on wall or ceiling, the
device shall be firmly fixed.
● If smoke, odor or noise rise from the device, turn off the power
at once and unplug the power cable, and then please contact
the service center.
Cautions
● Make sure the power supply voltage is correct before using the
camera.
● Do not drop the camera or subject it to physical shock.
● Do not touch sensor modules with fingers. If cleaning is
necessary, use clean cloth with a bit of ethanol and wipe it
gently. If the camera will not be used for an extended period,
please replace the lens cap to protect the sensor from dirt.
● Do not aim the camera at the sun or extra bright places.
Blooming or smearing may occur otherwise (which is not a
malfunction), and affect the endurance of sensor at the same
time.
● The sensor may be burned out by a laser beam, so when any
laser equipment is in using, make sure that the surface of
sensor will not be exposed to the laser beam.
● Do not place the camera in extremely hot, cold (the operating
temperature shall be-30°C ~+60°C , or -40°C ~ +60°C if the
camera model has an “H” in its suffix), dusty or damp locations,
and do not expose it to high electromagnetic radiation.
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● To avoid heat accumulation, good ventilation is required for
operating environment.
● Keep the camera away from liquid while in use.
● While in delivery, the camera shall be packed in its original
packing, or packing of the same texture.
● Regular part replacement: a few parts (e.g. electrolytic
capacitor) of the equipment shall be replaced regularly
according to their average enduring time. The average time
varies because of differences between operating environment
and using history, so regular checking is recommended for all
the users. Please contact with your dealer for more details.
● Improper use or replacement of the battery may result in
hazard of explosion. Replace with the same or equivalent type
only. Dispose of used batteries according to the instructions
provided by the battery manufacturer.
● If the product does not work properly, please contact your
dealer or the nearest service center. Never attempt to
disassemble the camera yourself. (We shall not assume any
responsibility for problems caused by unauthorized repair or
maintenance.)
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Table of Contents
1 Appearance Description ................................................................. 9
2 Installation .................................................................................... 12
Installing the Memory Card ........................................... 13 2.1
Ceiling Mounting ........................................................... 14 2.2
Wall Mounting .............................................................. 18 2.3
Pendant Mounting ...................................................... 22 2.4
Installation of Network Cable Water-proof Jacket 2.5
(optional).................................................................................. 25
3 Setting the Network Camera over the LAN .................................. 29
Wiring ........................................................................... 29 3.1
Activating the Camera ................................................... 30 3.2
Activation via Web Browser ................................ 30 3.2.1
Activation via SADP Software ............................. 31 3.2.2
Modifying the IP Address .............................................. 33 3.3
4 Accessing via Web Browser .......................................................... 35
0503071060120
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1 Appearance Description
The overview of the dome camera is shown below:
1
2
2
3
4 5
6
7
8
9
10
11
12
13
Overview of the Dome Camera (1) Figure 1-1
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Overview of the Dome Camera (2) Figure 1-2
Description of Overview Table 1-1
No.
Description
1
Dome cover
2
Lens group
3
Tilt adjusting screw
4
Status
indicators
Power
indicator
Solid red: power on
Network
indicator
Blue flicker: active network
communication
Others: abnormal
5
Memory card slot
6
Reset
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No.
Description
7
Alarm input/output cable
8
10M/100M/1000M self-adaptive Ethernet port
9
Power supply interface
10
RS-485 interface
11
Audio output
12
Audio input
13
Safety rope
14
Grounding screw
15
Expansion screw hole
Press RESET about 10s when the camera is powering on or rebooting
to restore the default settings, including the user name, password, IP
address, port No., etc.
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2 Installation
Before you start:
● Make sure the device in the package is in good condition and all
the assembly parts are included.
● The standard power supply is 12V DC or 24V AC, please make
sure your power supply matches with your camera.
● Make sure all the related equipment is power-off during the
installation.
● Check the specification of the products for the installation
environment.
● Make sure that the wall is strong enough to withstand four
times the weight of the camera and the bracket.
For the camera that supports IR, you are required to pay attention to
the following precautions to prevent IR reflection:
● Dust or grease on the dome cover will cause IR reflection.
Please do not remove the dome cover film until the installation
is finished. If there is dust or grease on the dome cover, clean
the dome cover with clean soft cloth and isopropyl alcohol.
● Make sure that there is no reflective surface too close to the
camera lens. The IR light from the camera may reflect back into
the lens causing reflection.
● The foam ring around the lens must be seated flush against the
inner surface of the bubble to isolate the lens from the IR LEDS.
Fasten the dome cover to camera body so that the foam ring
and the dome cover are attached seamlessly.
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Installing the Memory Card 2.1
This series of cameras support memory card installation. Follow the
steps in below to complete installation.
Memory card is not included in the package. You have to prepare a
memory card before installation.
Steps:
1. Remove the dome cover to expose the memory card slot on
camera base.
2. Insert the memory card into the memory card slot.
Memory Card Slot
Memory Card
Camera Base
Memory Card Installation Figure 2-1
3. If you want to unmount the memory card, push it to eject.
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Ceiling Mounting 2.2
Steps:
1. Drill the screw holes and the cable hole according to the supplied
drill template.
Drill Template Figure 2-2
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2. Screw the expansion bolts into the drilled screw holes.
The bolts should not be too loose to drop out, or too tight to fix
the camera.
Expansion Bolts
Install the Expansion Bolts Figure 2-3
3. Align the expansion bolts with the screw holes on camera base.
Slightly rotate the camera body clockwise.
Align the Camera with the Expansion Bolts Figure 2-4
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4. Tighten the expansion bolts to secure the camera.
Secure the Camera to the Ceiling Figure 2-5
5. Adjust the surveillance angle.
1). Connect the cables and apply power to the camera.
2). View the live view image on your monitor.
3). Adjust the panning position from 0° to 355°.
Pan: 0°-355°
Adjust Panning Position Figure 2-6
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4). Use a flat-bladed screwdriver to loosen the tilt adjusting
screw and adjust the tilting position from 0° to 60°. Tighten
the screw when finishing adjusting.
Tilt Adjusting
Screw
Adjust Tilting Position (1) Figure 2-7
Tilt: 0°- 60°
Adjust Tilting Position (2) Figure 2-8
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6. Place the dome cover on the camera body with the screw holes
aligned. Secure the dome cover with the supplied screws and
screwdriver.
Dome
Cover
Camera
Body
Screwdriver
Screw
Install the Dome Cover Figure 2-9
Wall Mounting 2.3
Wall mounting bracket is not included in the package. You need to
prepare a wall mounting bracket if this mounting type is selected.
The bracket shown in the following demonstration is only for
reference.
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Steps:
1. Route the cables and fix the wall mounting bracket to the wall
with the screws.
Install the Wall Mounting Bracket Figure 2-10
Insert the expansion screws first if the camera is mounted to the
cement wall, and you can use the self-tapping screws directly if
camera is mounted to the wooden wall.
2. Insert the screws half-deep to the screws holes in the cap.
Screws
Cap
Install the Screws Figure 2-11
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3. Hook the camera to the wall mounting bracket with the safety
rope.
Safety
Rope
Wall Mounting
Bracket
Install the Camera to the Bracket (1) Figure 2-12
4. Connect the cables.
5. For water-proofing, you can install a water-proof jacket to
network cable (refer to Section 2.5) and apply thread seal tape to
other cable connections.
6. Align the screws holes on the camera base to the installed screws,
and rotate the camera clockwise to hook to the camera to the
screws.
7. Fasten the screws to secure the camera to the bracket.
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Install the Camera to the Bracket (2) Figure 2-13
8. Adjust the surveillance angle. Refer to Step 5 in Section 2.2
9. Place the dome cover on the camera body with the screw holes
aligned. Secure the dome cover with the supplied screws and
screwdriver.
Dome Cover
Supplied
Screw
Supplied
Screwdriver
Install the Dome Cover Figure 2-14
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Pendant Mounting 2.4
Pendant mounting bracket is not included in the package. You need
to prepare a pendant mounting bracket if this mounting type is
selected. The bracket shown in the following demonstration is only
for reference.
Steps:
1. Route the cables and fix the pendant mounting bracket to the
ceiling with screws.
Install the Pendant Mounting Bracket Figure 2-15
Please insert the expansion screws first if the camera is mounted
to the cement ceiling, and you can use the self-tapping screws
directly if camera is mounted to the wooden ceiling.
2. Insert the screws half-deep to the screws holes in the cap.
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Screws
Cap
Install the Screws Figure 2-16
3. Hook the camera to the pendant mounting bracket with the safety
rope.
Safety
Rope
Install the Camera to the Bracket (1) Figure 2-17
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4. Connect the cables.
5. For water-proofing, you can install a water-proof jacket to
network cable (refer to Section 2.5) and apply thread seal tape to
other cable connections.
6. Align the screws holes on the camera base to the installed screws,
and rotate the camera clockwise to hook to the camera to the
screws.
7. Fasten the screws to secure the camera to the bracket.
Install the Camera to the Bracket (2) Figure 2-18
8. Adjust the surveillance angle. Refer to Step 5 in Section 2.2
9. Place the dome cover on the camera body with the screw holes
aligned. Secure the dome cover with the supplied screws and
screwdriver.
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Dome Cover
Supplied
Screwdriver
Supplied
Screw
Install the Dome Cover Figure 2-19
Installation of Network Cable Water-proof 2.5
Jacket (optional)
Purpose:
If the camera is installed outdoor, you can adapt the water-proof
accessory for the network cable after the camera is secured on the
installation surface.
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①
②
③
④
⑤
⑥ ⑦
Figure 2-20 Water-proof Accessory Components
Table 2-1 Components
No.
Components
1
Camera’s Network Interface Socket
2
O-Type Gasket
3
Network Plug
4
Waterproof Endcap
5
Waterproof Rubber Gasket
6
Lock Nut
7
Network Cable from Router/Switch
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Camera
Switch/Router
Align the snap and notch.
i. Insert ⑤ into ④.
ii. Secure ⑥ with ④.
Water-proof Accessory Installation Figure 2-21
Steps:
Feed the plugless network cable ⑦ through the lock nut ⑥, 1.
waterproof rubber gasket ⑤ (rubber gasket inset ridge must
face waterproof endcap), and the water-proof endcap ④ in
order.
Crimp an RJ-45 network plug ③onto the end of the cable, 2.
taking care to insert the twisted pairs of wires in correct order.
Place the O-type gasket ② onto the end of the camera’s 3.
network interface socket ①.
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Insert the network plug ③ into the camera’s network interface 4.
socket①.
Insert the water-proof rubber gasket ⑤ into the waterproof 5.
endcap ④, and secure lock nut ⑥ with the water-proof
endcap ④.
Align the snap on the water-proof endcap ④ with the notch on 6.
the camera’s network interface socket ①, and then secure the
water-proof endcap ④ to the camera’s network interface
socket ① to finish installation.
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3 Setting the Network Camera over the
LAN
Note:
You shall acknowledge that the use of the product with Internet
access might be under network security risks. For avoidance of any
network attacks and information leakage, please strengthen your
own protection. If the product does not work properly, please
contact with your dealer or the nearest service center.
Wiring 3.1
Please connect to the camera to the network according to the
following figures
Network Cable
or
Network Camera
Computer
Connecting Directly Figure 3-1
Network Cable
Network Cable
or
or
Network Camera Computer
Connecting via a Switch or a Router Figure 3-2
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Activating the Camera 3.2
You are required to activate the camera first by setting a strong
password for it before you can use the camera.
Activation via Web Browser, Activation via SADP, and Activation via
Client Software are all supported. We will take activation via SADP
software and Activation via Web Browser as examples to introduce
the camera activation. Please refer to the User Manual of Network
Camera for Activation via Client Software.
Activation via Web Browser 3.2.1
Steps:
1. Power on the camera, and connect the camera to the network.
2. Input the IP address into the address bar of the web browser, and
click Enter to enter the activation interface.
Notes:
The default IP address of the camera is 192.168.1.64.
For the camera enables the DHCP by default, the IP address is
allocated automatically, and you need to activate the camera
via SADP software and search the IP address.
Activation Interface(Web) Figure 3-3
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3. Create a password and input the password into the password
field.
STRONG PASSWORD RECOMMENDED– We highly
recommend you create a strong password of your own
choosing (using a minimum of 8 characters, including at
least three of the following categories: upper case
letters, lower case letters, numbers, and special
characters) in order to increase the security of your
product. And we recommend you reset your password
regularly, especially in the high security system,
resetting the password monthly or weekly can better
protect your product.
4. Confirm the password.
5. Click OK to save the password and enter the live view interface.
Activation via SADP Software 3.2.2
SADP software is used for detecting the online device, activating the
camera, and resetting the password.
Get the SADP software from the supplied disk or the official website,
and install the SADP according to the prompts. Follow the steps to
activate the camera, please refer to the User Manual of Network
Camera for other two activation methods.
Steps:
1. Run the SADP software to search the online devices.
2. Check the device status from the device list, and select the
inactive device.
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SADP Interface Figure 3-4
Note:
The SADP software supports activating the camera in batch. Please
refer to the user manual of SADP software for details.
3. Create a password and input the password in the password field,
and confirm the password.
STRONG PASSWORD RECOMMENDED–We highly
recommend you create a strong password of your own
choosing (using a minimum of 8 characters, including
upper case letters, lower case letters, numbers, and
special characters) in order to increase the security of
your product. And we recommend you reset your
password regularly, especially in the high security
system, resetting the password monthly or weekly can
better protect your product.
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4. Click OK to save the password.
You can check whether the activation is completed on the popup
window. If activation failed, please make sure that the password
meets the requirement and try again.
Modifying the IP Address 3.3
Purpose:
To view and configure the camera via LAN (Local Area Network), you
need to connect the network camera in the same subnet with your
PC. Then, install the SADP software or client software to search and
change the IP of network camera. We will take modifying the IP
Address via SADP software as an example to introduce the IP address
modification.
Steps:
1. Run the SADP software.
2. Select an active device.
Note:
Please refer to Section 3.2 to activate the camera if the camera is
inactive.
3. Change the device IP address to the same subnet with your
computer by either modifying the IP address manually or checking
the checkbox of Enable DHCP.
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Modify the IP Address Figure 3-5
4. Input the password to activate your IP address modification.
The batch IP address modification is supported by the SADP; please
refer to the User Manual of SADP for details.
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4 Accessing via Web Browser
System Requirement:
Operating System: Microsoft Windows XP SP1 and above version
CPU: 2.0 GHz or higher
RAM: 1G or higher
Display: 1024×768 resolution or higher
Web Browser: Internet Explorer 8.0 and above version, Apple Safari
5.0.2 and above version, Mozilla Firefox 5.0 and above version and
Google Chrome 18 and above version
Steps:
1. Open the web browser.
2. In the browser address bar, input the IP address of the network
camera, and press the Enter key to enter the login interface.
Note:
The default IP address is 192.168.1.64.
If the camera is not activated, please activate the camera first
according to Section 3.2.
3. Input the user name and password.
The admin user should configure the device accounts and
user/operator permissions properly. Delete the unnecessary
accounts and user/operator permissions.
Note:
The IP address gets locked if the admin user performs 7 failed
password attempts (5 attempts for the user/operator).
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4. Click Login.
Login Interface Figure 4-1
5. Install the plug-in before viewing the live video and managing
the camera. Please follow the installation prompts to install the
plug-in.
Note:
You may have to close the web browser to finish the installation
of the plug-in.
Download Plug-in Figure 4-2
6. Reopen the web browser after the installation of the plug-in and
repeat steps 2 to 4 to login.
Note:
For detailed instructions of further configuration, please refer to
the user manual of network camera.
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