Hikvision DS-2CD6412FWD-C2, DS-2CD6424FWD-40-E2 Quick Start Guide

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Network Covert Camera
UD04315B
0504051070109
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Quick Start Guide
COPYRIGHT © 2017 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”).
This user manual (hereinafter referred to be the Manual) cannot
be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of
Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.
About this Manual
This Manual is applicable to 64xx Network Camera.
The Manual includes instructions for using and managing the
product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without
notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvisions trademarks and logos are the
properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.
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Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED AS IS, WITH ALL FAULTS AND ERRORS,
AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL
HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF
THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL
NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET
SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS
PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
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IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment. FCC compliance: This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Conditions
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This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied
accessories too are marked with "CE" and comply
standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU
upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see:
www.recyclethis.info
which may include lettering to indicate cadmium (Cd), lead (Pb), or
mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info
therefore with the applicable harmonized European
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union.
See the product documentation for specific battery information. The battery is marked with this symbol,
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Warnings Follow these
safeguards to prevent serious injury or death.
Cautions Follow these precautions to prevent potential injury or material damage.
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.
Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss.
The precaution measure is divided into “Warnings” and “Cautions” Warnings: Serious injury or death may occur if any of the warnings
are neglected.
Cautions: Injury or equipment damage may occur if any of the
cautions are neglected.
Warnings
Proper configuration of all passwords and other security
settings is the responsibility of the installer and/or end-user.
In the use of the product, you must be in strict compliance with
the electrical safety regulations of the nation and region. Please
refer to technical specifications for detailed information.
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Input voltage should meet both the SELV (Safety Extra Low
Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical
specifications for detailed information.
Do not connect several devices to one power adapter as
adapter overload may cause over-heating or a fire hazard.
Please make sure that the plug is firmly connected to the power
socket. When the product is mounted on wall or ceiling, the
device shall be firmly fixed.
If smoke, odor or noise rise from the device, turn off the power
at once and unplug the power cable, and then please contact the service center.
Cautions
Make sure the power supply voltage is correct before using the
camera.
Do not drop the camera or subject it to physical shock.
Do not touch sensor modules with fingers. If cleaning is
necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt.
Do not aim the camera at the sun or extra bright places.
Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time.
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The sensor may be burned out by a laser beam, so when any
laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam.
Do not place the camera in extremely hot, cold (the operating
temperature shall be-30°C ~+60°C, or -40°C ~ +60°C if the
camera model has an “H” in its suffix), dusty or damp locations,
and do not expose it to high electromagnetic radiation.
To avoid heat accumulation, good ventilation is required for
operating environment.
Keep the camera away from liquid while in use.
While in delivery, the camera shall be packed in its original
packing, or packing of the same texture.
Regular part replacement: a few parts (e.g. electrolytic
capacitor) of the equipment shall be replaced regularly
according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all
the users. Please contact with your dealer for more details.
Improper use or replacement of the battery may result in
hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions
provided by the battery manufacturer.
If the product does not work properly, please contact your
dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any
responsibility for problems caused by unauthorized repair or maintenance.)
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Table of Contents
1 Appearance Description ............................................................... 10
1.1 General Appearance...................................................... 10
1.2 Front Panel .................................................................... 11
1.3 Rear Panel ..................................................................... 13
1.4 Sensor Units .................................................................. 14
2 Installation .................................................................................... 19
2.1 Installing the Main Unit ................................................. 19
2.2 Installing the Block-Shaped Sensor Unit ........................ 21
2.2.1 Concealed Mounting .......................................... 21
2.2.2 Exposed Mounting ............................................. 23
2.2.3 Mounting with Pole-Shaped Bracket .................. 25
Installing the Cylindrical Sensor Unit ............................. 33
Installing the Fixed Focal Sensor Unit ............................ 35
2.5 Installing the Ball-Shaped Sensor Unit ........................... 39
2.5.1 Mounting with the Included Bracket .................. 39
2.5.2 Mounting with a Incline Bracket ......................... 43
3 Setting the Network Camera over the LAN .................................. 47
Wiring ........................................................................... 47
Activating the Camera ................................................... 48
Activation via Web Browser ................................ 48
Activation via SADP Software ............................. 49
Modifying the IP Address .............................................. 51
4 Accessing via Web Browser .......................................................... 54
5 Operating via Hik-Connect App .................................................... 56
5.1 Enable Hik-Connect Service on Camera ......................... 56
Enable Hik-Connect Service via SADP Software .. 56
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Enable Hik-Connect Service via Web Browser .... 57
5.2 Hik-Connect Setup ........................................................ 59
5.3 Adding Camera to Hik-Connect ..................................... 59
5.4 Initializing the Memory Card ......................................... 61
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1
2
3
4
5
6
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No.
Description
1
Main unit
2
Mounting rail

1 Appearance Description

1.1 General Appearance

The general appearance of the covert camera is shown below:
Figure 1-1 General Appearance
Table 1-1 Description of the General Appearance
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No.
Description
3
Rear panel
4
Front panel
5
POWER
Indicator LED
Solid red: Power-on Unlit: Power-off
6
STATUS
Indicator LED
Solid green: The camera works properly.
Unlit: The camera does not work
properly.
7
LINK Indicator
LED
Flashing amber: Network properly connected.
Unlit: Network disconnected.
AUDIO IN
AUDIO OUT
VIN1
SD
1
2
3
4

1.2 Front Panel

The covert camera equips with three types of front panel, as shown
in Figure 1-2, Figure 1-3, and Figure 1-4.
Figure 1-2 The Type I Front Panel
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AUDIO OUT
AUDIO IN
VIN1
SD
1
2
3
4
VIN2
AUDIO IN
AUDIO OUT
VIN1
SD
1
2
3
4
No.
Description
1
Audio input
2
Audio output
3
RJ-12 video input interface(s)
4
MicroSD card slot
Figure 1-3 The Type II Front Panel
Figure 1-4 The Type III Front Panel
Table 1-2 Description of the Front Panel
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ALARM
RS232
RXD TXD GND IN1 1B 1A
LAN(PoE)
DC 12V
RESET
1 2
3
4
No.
Description
1
Reset
2
Power input
3
RS-232 and alarm input and output
interfaces
4
Ethernet interface with PoE function

1.3 Rear Panel

The rear panel of the covert camera is shown in Figure 1-5.
Figure 1-5 Rear Panel
Table 1-3 Description of the Rear Panel
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1
2
3
4
No.
Description
1
Block-Shaped sensor unit
2
Decorative cover
3
Straight mounting bracket
4
Video output cable with RJ-12 interface

1.4 Sensor Units

The different covert camera model is equipped with four different types of sensor unit, including block-shaped sensor unit, cylindrical sensor unit, fixed focal sensor unit and ball-shaped sensor unit.
Type I: Block-Shaped Sensor Unit
Figure 1-6 Block-Shaped Sensor Unit
Table 1-4 Description of the Block-Shaped Sensor Unit
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1
2
3
No.
Description
1
Cylindrical Sensor Unit
2
Video output cable with RJ-12 interface
3
Round Rail Mounting Bracket
Type II: Cylindrical Sensor Unit
Figure 1-7 Cylindrical Sensor Unit
Table 1-5 Description of the Block-Shaped Sensor Unit
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1
2
3
No.
Description
1
Fixed Focal Camera
2
Ceiling Mounting Bracket
3
Video output cable with RJ-12 interface
Type III: Fixed Focal Sensor Unit
Figure 1-8 Fixed Focal Sensor Unit
Table 1-6 Description of the Block-Shaped Sensor Unit
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RJ-12 Interface
M12 Interface
1
2
3
4
Type IV: Ball-Shaped Sensor Unit
The ball-shaped sensor unit has two models with different communication interfaces, the RJ-12 interface and M12 interface.
Figure 1-9 Ball-Shaped Sensor Unit and Included Bracket
Table 1-7 Description of Ball-Shaped Sensor Unit
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No.
Description
1
Ball-Shaped Sensor Unit
2
Video output cable with RJ-12 interface
3
Video out cable with M12 aviation plug
4
Bracket Included
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2 Installation

Before you start:
Make sure the device in the package is in good condition and all
the assembly parts are included.
The standard power supply is 12 V DC or 24 V AC, please make
sure your power supply matches with your camera.
Make sure all the related equipment is power-off during the
installation.
Check the specification of the products for the installation
environment.
Make sure that the wall is strong enough to withstand four
times the weight of the camera and the bracket.
For the camera that supports IR, you are required to pay attention to the following precautions to prevent IR reflection:
Make sure that there is no reflective surface too close to the
camera lens. The IR light from the camera may reflect back into
the lens causing reflection.

2.1 Installing the Main Unit

Steps:
Secure the mounting rail onto the installation surface with the
supplied screws.
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Figure 2-1 Secure the Mounting Rail
Secure the bracket on the rear surface of the main unit with
corresponding screws.
Figure 2-2 Secure Bracket onto Main Unit
Do not upside down the main unit when you fasten the bracket.
Hang the main unit together with the bracket to the mounting
rail and complete the installation.
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Figure 2-3 Hang the Main Unit

2.2 Installing the Block-Shaped Sensor Unit

This series of camera support concealed mounting and exposed mounting with a decorative cover.

2.2.1 Concealed Mounting

Please make sure that the mounting surface is suitable for adhesive pasting.
Steps:
1. Drill on the mounting surface, as shown in Figure 2-4.
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Drill on the Surface
Make sure the drilling hole is big enough for the camera lens.
2. Remove a side of the adhesive tape on the bracket. Paste the
bracket on mounting surface by aligning with the drilled hole.
Paste the Bracket
3. Install the block-shaped sensor unit into the bracket and make it
to be buckled.
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4. Tighten the fastening screw on the top of the bracket.
Insert the Block-shaped Sensor Unit

2.2.2 Exposed Mounting

Steps:
Fix the Block-shaped sensor unit on the mounting surface with
screws, as shown in Figure 2-7.
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Fix the Block-shaped Sensor Unit
For cement surface mounting, you need to use the expansion
screw to fix the camera.
For wooden surface mounting, you can just use the
self-tapping screw to fix the camera.
5. Shield the sensor unit with the decorative cover. As shown in
Figure 2-8.
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Lens Bracket
Cover
Base
Hood the Cover

2.2.3 Mounting with Pole-Shaped Bracket

If you purchase the camera with a pole-shaped mounting bracket,
follow the steps to complete installation of the lens and the bracket.
Pole-Shaped Bracket Component
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Lens
Lens Bracket
Cable
Steps:
1. Fit the lens and the lens cable into the lens bracket as shown
below.
Fit Lens and Lens Cable into Lens Bracket
2. Make a mark at a height of 1.83m (6ft.) on wall (or other desired
mounting position). Align the 1.83m (6ft.) sticker on base with the mark on wall. Then, mark the first expansion screw hole as shown in the figure below.
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1.83m (6ft)
1.83m (6ft)
1.83m (6ft)
Marking for Installation
3. Install the first expansion screw loosely and hang the bracket base
on the screw.
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1.83m (6ft)
First
Expansion
Screw
Hang the Bracket Base
4. Plan and prepare cable routing. This bracket supports cable
routing through wall and on surface, select one way according to
your actual needs.
1). If you choose to route cable through wall, drill a cable hole
according to the size and height of cable hole on the base. See Figure 2-13.
2). If you choose to route cable on surface, make a cable hole on
the top or bottom cover. See Figure 2-13.
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1.83m (6ft)
Cable Holes
Cable
Hole
Route cable through wall
Route cable on surface
Plan Cable Routing
5. Route cable and fit the lens bracket into the base. Use a screw to
secure the lens bracket. See Figure 2-14.
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or
Thumbscrew
Pan: -15° to +15°
Install and Secure Lens Bracket
6. Loosely screw the thumbscrew to the base. Adjust the panning
position of the lens, and tighten the thumbscrew.
Install Thumbscrew and Adjust Panning Position
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1.83m (6ft)
1.83m (6ft)
Top Cover
7. Screw the top cover to the base.
Install To p Cover
8. Install the second expansion screw. Tighten the first expansion
screw. See Figure 2-17.
9. Peel off protective films on both side of the decorative cover. Slide
the decorative cover in the base. See Figure 2-18.
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1.83m (6ft)
First
Expansion
Screw
Second
Expansion
Screw
Decorative
Cover
Protective
Films
Secure Base on
Wall
10. Screw the bottom cover to the base.
Peel off
Protective Films and Slide the
Decorative Cover in the Base
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Bottom
Cover
Install Bottom Cover

Installing the Cylindrical Sensor Unit

This series of camera only support concealed mounting.
Please make sure that the mounting surface is suitable for adhesive pasting.
Steps:
1. Drill on the mounting surface, as shown in Figure 2-20.
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Drill on the Surface
Make sure that the drilling hole is big enough for the camera lens.
2. Remove a side of the adhesive tape on the bracket. Paste the
bracket on the mounting surface with aligning with the drilling hole. As shown in figure below.
Paste the Bracket
3. Install the cylindrical sensor into the mounting hole in the round
rail bracket.
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4. Turn the locking sleeve to fix the sensor.
Install the Cylindrical Sensor

Installing the Fixed Focal Sensor Unit

Steps:
1. Fix the mounting base of the bracket to the ceiling with the
supplied screws.
Fix the Ceiling Mounting Bracket
2. Hood the bracket cover to the mounting base.
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Hood the Bracket Cover
3. Screw the bracket to the mounting base.
Screw the Bracket
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Another shorter bracket is also selectable; please select the bracket according to your demand.
4. Loop the fixed focal unit with the loop of the bracket, and
tighten it with the supplied screw. As shown in Figure 2-26.
Loop the Fixed Focal Unit
5. Align the assembled fixed focal unit to the bracket, and rotate
the unit to tighten the unit with the bracket.
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Knob
Lock Nut
Install the Fixed Focal Unit to the Bracket
6. Loosen the knob to adjust the surveillance angle, and then
tighten the lock nut to complete the installation.
Figure 2-28 Complete the Installation
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2.5 Installing the Ball-Shaped Sensor Unit

2.5.1 Mounting with the Included Bracket

Steps:
1. Paste the drill template to the desired mounting place. Drill two
screw holes and a hole for routing cable according to the drill
template.
Figure 2-29 Drill Template
2. Route the camera cable through the mounting base of the
included bracket. Fixed the mounting base to the wall or ceiling.
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Screws
Mounting
Base
Ceiling
Cable Hole
Screws
Mounting Base
Cable Hole
Wall
Screw
Bracket Cover
Camera
Figure 2-30 Fix the Mounting Bracket on Ceiling or on Wall
3. Place the camera in the bracket cover.
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Slot
Wedge
Camera
Bracket
Cover
Mounting
Base
Screw Hole
Figure 2-31 Place the Camera in Bracket Cover
4. Get the wedge on the bracket cover stuck in the slot of the
mounting base, close the cover, and screw the bracket cover on the mounting base loosely.
Figure 2-32 Install the Camera and Bracket Cover
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5. Adjust the surveillance angle.
Plastic Ring
Camera
Tilt:
-16.5° to 16.5° or
-21.5° to 21.5°
Pan:
-16.5° to 16.5° or
-21.5° to 21.5°
Notch
Notch
Rotate:
0° to 360°
3). Stick the supplied plastic ring in the camera
4). Connect the cables and power on the camera to view the
image.
5). Hold and move the plastic ring to adjust the panning, tilting,
and rotating position to desired place.
6). Remove the plastic ring after adjustment finished.
For the camera equipped with a fisheye lens, the panning and tilting adjusting range is -16.5° to 16.5°. For the camera equiped
with a regular fixed focal lens, the adjusting range is -21.5° to
21.5°.
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Figure 2-33 Adjust the View Angle
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Screw
Screw
Ceiling
Wall
6. Tighten the screw on the bracke t cover.
Figure 2-34 Tighten the Screw

2.5.2 Mounting with a Incline Bracket

Before you start:
There is no incline bracket included in the package. If you choose this mounting type, you need to provide a bracket before starting. The shown bracket below is only for demonstration.
Steps:
1. Paste the drill template to the desired mounting place. Drill two
screw holes and a hole for routing cable according to the drill template.
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Figure 2-35 Drill Template
2. Route the camera cable through the mounting base of the
incline bracket. And fix the camera to the mounting base with the fixing ring and screw.
The screw should be installed loosely to leave some space for view angle adjustment.
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Mounting
Base
Camera
Fixing Ring
Screw
Cable Hole
Cable Hole
Ceiling
Wall
Screws
Screws
Figure 2-36 Fix the Camera to Mounting Base
3. Install the incline bracket with camera on the wall or ceiling with
supplied screws.
Figure 2-37 Fix the Camera and Mounting Base to Wall or Ceiling
4. Adjust view angle of the camera. Refer to Step 5 in Section 2.5.1.
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Mounting Base
Incline Bracket
Cover
Ceiling
Mounting
Base
Incline Bracket
Cover
Wall
5. Tighten the screw on fixing ring.
6. Install the incline bracket cover.
Figure 2-38 Install the Incline Bracket Cover
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Network Cable
or
Network Camera
Computer
Network Cable
Network Cable
or
or
Network Camera Computer

3 Setting the Network Camera over the LAN

Note:
You shall acknowledge that the use of the product with Internet
access might be under network security risks. For avoidance of any network attacks and information leakage, please strengthen your
own protection.
If the product does not work properly, contact your dealer or the
nearest service center for help.

Wiring

Connect the camera to network according to the following figures.
Connecting Directly
Connecting via a Switch or a Router
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Activating the Camera

You are required to activate the camera first by setting a strong password for it before you can use the camera.
Activation via Web Browser, Activation via SADP, and Activation via Client Software are all supported. We will take activation via SADP
software and Activation via Web Browser as examples to introduce the camera activation.
Note:
Refer to the User Manual of Network Camera for Activation via Client Software.

Activation via Web Browser

Steps:
1. Power on the camera. Connect the camera to your computer or
the switch/router which your computer connects to.
2. Input the IP address into the address bar of the web browser, and
press Enter to enter the activation interface.
Notes:
The default IP address of the camera is 192.168.1.64. The computer and the camera should belong to the same
subnet.
For the camera enables the DHCP by default, you need to use
the SADP software to search the IP address.
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Activation Interface(Web)
3. Create a password and input the password into the password
field.
STRONG PASSWORD RECOMMENDED– W e highly
recommend you create a strong password of your own
choosing (using a minimum of 8 characters, including
upper case letters, lower case letters, numbers, and
special characters) in order to increase the security of
your product. And we recommend you reset your
password regularly, especially in the high security
system, resetting the password monthly or weekly can
better protect your product.
4. Confirm the password.
5. Click OK to save the password and enter the live view interface.

Activation via SADP Software

SADP software is used for detecting the online device, activating the camera, and resetting the password.
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Select inactive device.
Input and confirm password.
Get the SADP software from the supplied disk or the official website, and install the SADP according to the prompts.
Follow the steps to activate the camera.
Steps:
1. Run the SADP software to search the online devices.
2. Check the device status from the device list, and select the
inactive device.
SADP Interface
Note:
The SADP software supports activating the camera in batch. Refer to the user manual of SADP software for details.
3. Create and input the new password in the password field, and
confirm the password.
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STRONG PASSWORD RECOMMENDED– W e highly
recommend you create a strong password of your own
choosing (using a minimum of 8 characters, including
upper case letters, lower case letters, numbers, and
special characters) in order to increase the security of
your product. And we recommend you reset your
password regularly, especially in the high security
system, resetting the password monthly or weekly can
better protect your product.
Note:
You can enable the Hik-Connect service for the device during
activation. Refer to Chapter 5.1 for detailed information.
4. Click Activate to start activation.
You can check whether the activation is completed on the popup window. If activation failed, make sure that the password meets the requirement and try again.

Modifying the IP Address

Purpose:
To view and configure the camera via LAN (Local Area Network), you need to connect the network camera in the same subnet with your PC.
Use the SADP software or client software to search and change the
IP address of the device. We take modifying the IP Address via SADP software as an example to introduce the IP address modification.
For IP address modification via client software, refer to the user manual of client software.
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Steps:
1. Run the SADP software.
2. Select an active device.
3. Change the device IP address to the same subnet with your
computer by either modifying the IP address manually or checking the checkbox of Enable DHCP.
Modify the IP Address
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Note:
You can enable the Hik-Connect service for the device during activation. Refer to Chapter 5.1 for detailed information.
4. Input the admin password and click Modify to activate your IP
address modification.
The batch IP address modification is supported by the SADP. Refer to
the user manual of SADP for details.
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4 Accessing via Web Browser

System Requirement:
Operating System: Microsoft Windows XP SP1 and above version
CPU: 2.0 GHz or higher
RAM: 1G or higher
Display: 1024×768 resolution or higher
Web Browser: Internet Explorer 8.0 and above version, Apple Safari
5.0.2 and above version, Mozilla Firefox 5.0 and above version and
Google Chrome 18 and above version
Steps:
1. Open the web browser.
2. In the browser address bar, input the IP address of the network
camera, and press the Enter key to enter the login interface.
Note:
The default IP address is 192.168.1.64. You are recommended
to change the IP address to the same subnet with your
computer.
3. Input the user name and password.
The admin user should configure the device accounts and user/operator permissions properly. Delete the unnecessary accounts and user/operator permissions.
Note:
The device IP address gets locked if the admin user performs 7
failed password attempts (5 attempts for the user/operator).
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4. Click Login.
Login Interface
5. Install the plug-in before viewing the live video and managing the
camera. Follow the installation prompts to install the plug-in.
Note:
You may have to close the web browser to finish the installation of the plug-in.
Download Plug-in
6. Reopen the web browser after the installation of the plug-in and
repeat steps 2 to 4 to login.
Note:
For detailed instructions of further configuration, please refer to the user manual of network camera.
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5 Operating via Hik-Connect App

Purpose:
Hik-Connect is an application for mobile devices. With the App, you can view live image of the camera, receive alarm notification and so on.
Note:
Hik-Connect service is not supported by certain camera models.

5.1 Enable Hik-Connect Service on Camera

Purpose:
Hik-Connect service should be enabled on your camera before using the service.
You can enable the service through SADP software or web browser.

Enable Hik-Connect Service via SADP Software

Steps:
1. Check the checkbox of Enable Hik-Connect on:
1). "Activate the Device" page during camera activation, refer to
Chapter 3.2.2.
2). Or "Modify Network Parameters" page during modifying IP
address, refer to Chapter 3.3.
2. Create a verification code or change the verification code.
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Verification Code Setting (SADP)
Note:
The verification code is required when you add the camera to
Hik-Connect app.
3. Click and read "Terms of Service" and "Privacy Policy".
4. Confirm the settings.

Enable Hik-Connect Service via Web Browser

Before you start:
You need to activate the camera before enabling the service. Refer to
Chapter 3.2.
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Steps:
1. Access the camera via web browser. Refer to Chapter 4.
2. Enter platform access configuration interface: Configuration >
Network > Advanced Settings > Platform Access
Platform Access Configuration (Web)
3. Select Platform Access Mode as Hik-Connect.
4. Check the checkbox of Enable.
5. Click and read "Terms of Service" and "Privacy Policy" in pop-up
window.
6. Create a verification code or change the verification code for the
camera.
Note:
The verification code is required when you add the camera to
Hik-Connect app.
7. Save the settings.
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5.2 Hik-Connect Setup

Steps:
1. Download and install the Hik-Connect app by searching
“Hik-Connect” in App Store or Google PlayTM.
2. Launch the app and register for a Hik-Connect user account.
3. Log in Hik-Connect app after registration.

5.3 Adding Camera to Hik-Connect

Before you start:
You need to enable the Hik-Connect service on camera before
adding it to your Hik-Connect account. Refer to Chapter 5.1.
Steps:
1. Use a network cable to connect the camera with a router if the
camera does not support Wi-Fi.
Figure 5-3 Connect a Router
Note:
After the camera connects to the network, please wait one minute before any operation on the camera using Hik-Connect app.
2. In the Hik-Connect app, tap “+” on the upper-right corner and
then scan the QR code of the camera to add the camera.
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You can find the QR code on the camera or on the cover of the Quick Start Guide of the camera in the package.
Figure 5-4 Scan QR Code
Note:
If the QR code is missing or too blur to be recognized, you can also add the camera by tapping the icon and inputting the camera's serial number.
3. Input the verification code of your camera.
Note:
The required verification code is the code you create or
change when you enabling Hik-Connect service on camera.
If you forget the verification code, you can check the current
verification code on Platform Access configuration page via web browser.
4. Follow the prompts to set the network connection and add the
camera to your Hik-Connect account.
Note:
For detailed information, refer to the user manual of the Hik-Connect app.
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5.4 Initializing the Memory Card

Steps:
Check the memory card status by tapping on the Storage Status in the Device Settings interface.
If the memory card status displays as Uninitialized, tap to initialize it. The status will then change to Normal. You can then start
recording any event triggered video in the camera such as motion detection.
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