HIKVISION DS-2CC592PN-IR1, DS-2CC502PN-IR3, DS-2CC592P-IR3, DS-2CC5182PN-IR1, DS-2CC5192PN-IR1 User Manual

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IR Dome Camera· User Manual
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IR Dome Camera
User Manual
UD.6L0201D0065A01
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Thank you for purchasing our product. If there are any questions,
or requests, please do not hesitate to contact the dealer.
This manual applies to following cameras:
Models
Models
DS-2CC502P(N)-IR1(IR3)
DS-2CC512P(N)-IR1(IR3)
DS-2CC592P(N)-IR1(IR3)
DS-2CC5182P(N)-IR1(IR3)
DS-2CC5192P(N)-IR1(IR3)
DS-2CC51A2P(N)-IR1(IR3)
DS-2CC5172P(N)-IR1T
(IR3T)
DS-2CC5182P(N)-IR1T
(IR3T)
DS-2CC502P(N)-IR
DS-2CC512P(N)-IR
DS-2CC592P(N)-IR
DS-2CC5132P(N)-IR
This manual may contain several technical incorrect places or
printing errors, and the content is subject to change without notice.
The updates will be added to the new version of this manual. We
will readily improve or update the products or procedures
described in the manual.
DISCLAIMER STATEMENT
“Underwriters Laboratories Inc. (“UL”) has not tested the
performance or reliability of the security or signaling aspects of
this product. UL has only tested for fire, shock or casualty hazards
as outlined in UL’s Standard(s) for Safety, UL60950-1. UL
Certification does not cover the performance or reliability of the
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security or signaling aspects of this product. UL MAKES NO
REPRESENTATIONS, WARRANTIES OR CERTIF ICATIONS
WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY
OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS
PRODUCT.”
0100001021012
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Regulatory Information
FCC Information
FCC compliance: This equipment has been tested and found to
comply with the lim its for a digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the
interference at his own expense.
FCC Conditions
This device complies w ith part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation
EU Conformity Statement
This product and - if applicable - the supplied
accessories too are marked with "CE" and comply
therefore with the applicable harmonized
European standards listed under the Low Voltage Directive
2006/95/EC, the EMC Directive 2004/108/EC.
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2002/96/EC (WEEE directive): Products marked
with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper
recycling, return this product to your local supplier
upon the purc hase of equivalent new equipment, or dispose of it at
designated collection points. For more information see:
www.recyclethis.info.
2006/66/EC (battery directive): This product
contains a battery that cannot be disposed of as
unsorted municipal waste in the European Union.
See the product documentation for specific battery
information. The battery is marked with this
symbol, which may include lettering to indicate cadmium (Cd),
lead (Pb), or mercury (Hg). For proper recycling, return the battery
to your supplier or to a designated collection point. For more
information see: www.recyclethis.info.
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Safety Warnings and Cautions
Please pay attention to the following warnings and cautions:
Hazardous Voltage may be present: Special
measures and precautions must be taken when
using this device. Some potentials (voltages) on the
device may present a hazard to the user. This device
should only be used by Employees from our company with
knowledge and training in working with these types of devices that
contain live circuits.
Power Supply Hazardous Voltage: AC mains voltages
are present w ithin the power supply assembly. This device must be
connected to a UL approved, completely enclosed power supply, of
the proper rated voltage and current. No user serviceable parts
inside the power supply.
System Grounding (Earthing): To avoid shock, ensure
that all AC wiring is not exposed and that the earth grounding is
maintained. Ens ure that any equipment to which this device will be
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attached is also connected to properly wired grounded receptacles
and are approved medical devices.
Power Connect and Disconnect: The AC
power supply cord is the main disconnect device to
mains (AC power).The socket outlet shall be
installed near the equipment and shall be readily
accessible.
Installation and Maintenance: Do not connect/disconnect
any cables to or perform installation/maintenance on this device
during an electrical storm.
Power Cord Requirements: The connector
that plugs into the wall outlet must be a
grounding-type male plug designed for use in your
region. It must have certification marks showing certification by an
agency in your region. The connector that plugs into the AC
receptacle on the power supply must be an IEC 320, sheet C13,
female connector. See the following website for more information
http://kropla.com/electric2.htm.
Lithium Battery: This device contains a Lithium Battery. There
is a risk of explosion if the battery is replaced by an incorrect type.
Dispose of used batteries according to the vendor’s instructions
and in accordance with local environmental regulations.
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Perchlorate Material: Special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/perchlorate. This notice is
required by California Code of Regulations, Title 22, Divis ion 4.5,
Chapter 33: Best Management Practices for Perchlorate Materials.
This device includes a battery which contains perchlorate material.
Taiwan battery recycling:
Please recycle batteries.
Thermal and Mechanical Injury: Some
components such as heat sinks, power regulators,
and processors may be hot; care should be taken
to avoid contact with these components.
Electro Magnetic Interference: This equipment has not
been tested for compliance with emissions limits of FCC and similar
international regulations. This device is not, and may not be,
offered for sale or lease, or sold, or leased until authorization from
the United States FCC or its equivalent in other countries has been
obtained. Use of this equipment in a residential location is
prohibited. This equipment generates, uses and can radiate radio
frequency energy which may result in harmful interference to radio
communications. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment on and off, the user is
required to take measures to eliminate the interference or
discontinue the use of this equipment.
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Lead Content:
Please recycle this device in a responsible
manner. Refer to local environmental
regulations for proper recycling; do not dispose
of device in unsorted municipal waste.
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Safety Instruction
These instructions are intended to ensure that user can use the
product correctly to avoid danger or property loss.
The precaution measure is divided into “Warnings” and “Cautions”
Warnings: Serious injury or death may occur if any of the
warnings are neglected.
Cautions: Injury or equipment damage may occur if any of the
cautions are neglected.
Warnings
Please adopt the power adapter which can meet the safety
extra low voltage (SELV) request. And source with DC 12V or
AC 24V (depending on models) according to the IEC60950-1
and Limited Power Source standard.
If the product does not work properly, please contact your
dealer or the nearest service center. Never attempt to
disassemble the camera yourself. (We shall not assume any
Warnings Follow these
safeguards to prevent
serious injury or death.
Cautions Follow these
precautions to prevent
potential injury or material
damage.
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responsibility for problems caused by unauthorized repair or
maintenance.)
To reduce the risk of fire or electrical shock, do not expose this
product to rain or moisture.
This installation should be made by a qualified service person
and should conform to all local codes.
Please install blackouts equipment into the power supply
circuit for convenient supply interruption.
Please make sure that the ceiling can support more than 50(N)
Newton gravities if the camera is fixed to the ceiling.
Cautions
Make sure the power supply voltage is correct before using the
camera.
Do not drop the camera or subject it to physical shock. Do not touch sensor modules with fingers. If cleaning is
necessary, use a clean cloth with a bit of ethanol and wipe it
gently. If the camera w ill not be used for an extended period of
time, put on the lens cap to protect the sensor from dirt.
Do not aim the camera at the sun or extra bright places. A
blooming or smear may occur otherwise (which is not a
malfunction however), and affecting the endurance of sensor
at the same time.
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The sensor may be burned out by a laser beam, so when any
laser equipment is being used, make sure that the surface of
the sensor will not be exposed to the laser beam.
Do not place the camera in extremely hot or cold temperatures
(the operating temperature should be between -10°C ~ 60°C ,
dusty or damp locations, and do not expose it to high
electromagnetic radiation.
To avoid heat accumulation, good ventilation is required for a
proper operating environment.
Do not let water and any liquid flow into the camera. While shipping, the camera should be packed in its original
packing, or packing of the same texture.
Improper use or replacement of the battery may result in
hazard of explosion. Replace with the same or equivalent type
only. Dispose of used batteries according to the instructions
provided by the battery manufacturer.
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Table of Contents
1 Introduction ......................................................................13
1.1 Product Features .................................................... 13
1.2 Overview ............................................................... 14
2 Installation........................................................................16
2.1 Installation of Camera A ......................................... 16
2.2 Installation of Camera B ......................................... 21
2.3 Wiring .................................................................... 24
Appendix...............................................................................26
1 Glossary ................................................................... 26
2 Troubleshooting......................................................... 30
3 Technical Maintenances ............................................. 32
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1 Introduction
1.1 Product Features
This camera adopts high performance sensor and advanced print
circuit board design technology. It possesses of high resolution,
low distortion, and low noise features, etc. It is extremely suitable
for surveillance system and image process system.
The product features are as follows:
Supply high definition and clear image Integrate infrared lights to allow the camera to be used both in
the day and the night
Day-Night Auto-Switch Support Auto White Balance with high color rendition Back Light Compensation Support 3D digital noise reduction Support SMART IR function
Note: Only the DS-2CC5172P(N)-IR1T(IR3T) and
DS-2CC5182P(N)-IR1T(IR3T) models support the 3D digital noise
reduction and SMART IR functions.
Support Auto Electronic Shutter control to adapt to different
environments
Support Auto Gain control, adaptive brightness High SNR leads to a clear and pleased image
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Advanced engineering design, High Reliability Ingress Protection: IP66
1.2 Overview
The appearances of the cameras are shown in F igure 1-1 and
Figure 1-2.
Camera A:
1
2
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3
Figure 1-1 Overview of
DS-2CC502/512/592/5182/5192/51A2P(N)-IR1(IR3) and
5172/5182P(N)-IR1T(IR3T)
1 Power Supply Interface
2 Video Interface
3 Mounting Base
4 Liner
Camera B:
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1
2
4
3
Figure 1-2 Overview of DS-2CC502/512/592/5132P(N)-IR
1 Mounting Base
2 Screw
3 Enclosure
4 Sphere
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2 Installation
Before you start:
Please make sure that the device in the package is in good
condition and all the assembly parts are included.
IR dome camera is usually used for outdoor or indoor
applications with low illumination. It is usually installed on the
ceiling, so please refer to the following steps of ceiling
mounting to install the camera.
Please ensure that the ceiling is strong enough to withstand
more than 3 times the weight of the camera and the bracket. If
the ceiling is not strong enough, the camera may fall and cause
serious damage.
For the cement ceiling, you need to mount the camera with
expansion screws. For the woodiness wall, you can mount the
camera with self-tapping screws.
2.1 Installation of Camera A
Note: The models of camera A are
DS-2CC502/512/592/5182/5192/51A2P(N)-IR1(IR3) and
5172/5182P(N)-IR1T(IR3T).
Steps:
1. Disassemble the camera as shown in Figure 2-1.
1) Rotate the trim ring to remove it from the dome
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2) Loosen the set screw to separate the enclosure and the
dome.
Figure 2-1 Disassemble the Dome
2. Attach the drill template to the ceiling and drill the mounting
holes in the ceiling according to the template. Please also drill
a cable hole if it is necessary to route the cables through the
ceiling.
Enclosure
Dome
Mounting Base
Trim Ring
Set Screw
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Figure 2-2 Drill Template
3. Attach the mounting base to the ceiling and align the holes
with the mounting holes. Fix it to the ceiling with the set
screws.
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Figure 2-3 Fix the Mounting Base
4. Route the cables and connect the power supply and output the
video on a monitor.
5. Install the dome to the mounting base and then install the
enclosure with the set screw as shown in Figure 2-4.
Figure 2-4 Assemble the Camera
Enclosure
Dome
Mounting Base
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6. Adjust the view angle.
1) Loosen the screw on the dome.
2) According to the image on the monitor, adjust the dome to
get the desired view angle.
3) Tighten the screw.
Note: The adjustable tilt angle range is from 0° to 75°.
Figure 2-5 Adjust the View Angle
7. Attach and rotate the trim ring to the mounting base until it s
tightened.
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Figure 2-6 Finish Installation
2.2 Installation of Camera B
Note: The models of camera B are
DS-2CC502/512/592/5132P(N)-IR.
Steps:
1. Loosen the set screw to separate the enclosure and the dome.
2. Attach the drill template to the ceiling and drill the mounting
holes in the ceiling according to the template. Please also drill
a cable hole if it is necessary to route the cables through the
ceiling.
Trim Ring
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Figure 2-7 Drill Template
3. Attach the mounting base to the ceiling and align the holes
with the mounting holes. Fix it to the ceiling with the set
screws.
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Figure 2-8 Fix the Mounting Base
4. Route the cables and connect the power supply and output the
video on a monitor.
5. Install the dome to the mounting base and then install the
enclosure Figure 2-8.
6. According to the image on the monitor, adjust the dome to get
the desired view angle.
7. Tighten the set screw as shown in Figure 2-9.
Note: The adjustable tilt angle range is from 0° to 75°.
Mounting Base
Dome
Enclosure
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Figure 2-9 Tighten the Screw
2.3 Wiring
Please make sure that the power adapter can match with that
of the camera.
The standard power supply of the camera is 12V DC (Please
refer to technical specifications for more details).
Please plug the power adapter not too far away because the
transmission distance of DC power is limited.
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Figure 2-10 Connections
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Appendix
1 Glossary
Note:
The glossary gives brief explanations to the basic operation
principle or the basic function of the camera. However, it doesn’t
mean the listed functions are all supported by these series of
cameras. Please take the function in the corresponding
specification as the standard.
Definition:
Definition is the degree to distinguish the edge between two parts.
Contrast:
Contrast is the color difference between the brightest and darkest
parts.
Saturation:
Saturation is the degree of color purity. The color is purer, the
image is brighter.
DAY/NIGHT Auto Switch:
The cameras deliver color images during the day. And as light
diminishes at night, the cameras switch to night mode and deliver
black and white images with high quality.
AGC:
AGC is a control circuit that automatically changes the gain of a
receiver or other pieces of equipment, so that the desired output
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signal remains essentially. When under low illum ination, AGC will
regulate the gain and amplification of the video signal.
S/N ratio:
It is the ratio of Signal voltage to noise voltage. The ratio is larger,
the effect of noise is less, and the image is clearer.
White Balance:
White balance can remove the unrealistic color casts. White
balance is the white rendition function of the camera to adjust the
color temperature according to the environment automatically.
BLC:
If you focus on an object against strong backlight, the object will
be too dark to be seen clearly. The BLC (Backlight Compensation)
function can compensate light to the object in the front to make it
clear, but this causes the over-exposure of the background where
the light is strong.
SMART IR:
The SMART IR adopts the smart image processing technique to
automatically adjust the brightness curve by detecting multi-zone
brightness, and so as to prevent the over exposure of central point
existed in short IR distance conditions.
Motion Detection:
In the user-defined motion detection surveillance area, the moving
object can be detected and trigger alarm. The sensitive level can
be customized according to the environment.
Privacy Mask:
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This function allows you to block or mask certain area of a scene,
thus prevent the personal privacy from recording or live viewing.
OSD (On Screen Display):
OSD is the texts superimposed on a screen. It can show the menu
on the screen.
Synchronous System:
There are two modes for the camera synchronization. Internal
synchronization is realized by the synchronous signal which is
generated by the inside crystal oscillator.
ICR Auto Swit ch:
The filter will filter infrared light during the daytime and change to
normal filter at night to ensure a high sensitivity and clear image.
WDR (Wide Dynamic Range):
The wide dynamic range (WDR) function helps the camera provide
clear images even under back light circumstances. When there are
both very bright and very dark areas simultaneously in the field of
view, WDR balances the brightness level of the whole image and
provide clear images with details.
EIS (Electronic Image Stabilizat ion):
Electronic image stabilization function can reduce certain ranges of
vibration which is caused by the external environment.
3D Digital Noise Reduction:
Comparing with the general 2D digital noise reduction, the 3D
digital noise reduction function processes the noise initiated by
CCD besides processing the noise in the separated Y video signal
and C video signal.
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HLC (High Light Compensation):
The HLC is capable of detecting and reversing the bright spots in
the picture (such as headlights) to black so as to achieve optimum
picture quality.
Digital Zoom:
Digital zoom helps to crop the entire image, and then digitally
enlarge the size of a portion of image that is needed to zoom in on.
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2 Troubleshooting
Problem 1:
Why does the camera restart intermittently? And the problem is
much more serious when infrared lights of IR camera are turned on
at night.
Possible Reasons:
The main and common reason is power supply shortage. This
problem may happen to the IR camera especially at night, because
the infrared lights are turned on at night and increase the power
consumption.
To Solve the Problem:
You need to ensure that the power supply matches with ±10% of
the nominal voltage. And the power consumption of power adapter
should meet the demand of the camera.
Problem 2:
The camera can never be focused by adjusting the focus-stick on
the lens. And there is also no use adjusting the back focus.
Possible Reasons:
The camera needs the lens with CS lens mount. When you install a
lens with C lens mount, the camera will never focus.
To Solve the Problem:
You can change a lens with CS lens mount to the camera.
Or you can use a C/CS adapter ring between the camera and the
lens with C lens mount.
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Problem 3:
The camera is installed with an auto-iris lens. You adjust the focus
to get a clear image in the daytime. But the image is defocused at
night.
Possible Reasons:
In the daytime, the illumination is high, so the iris is adjusted to a
small size automatically. The DOF (depth of field) is long. But at
night, the iris is adjusted to a large size automatically, so the DOF
is shortened. The focus you adjusted in the daytime now locates
out of the DOF, so the image is defocused at night.
To Solve the Problem:
When you adjust the focus for a camera w ith an auto -iris lens, you
need to set the lens type to AES (auto electronic shutter) mode.
Under AES mode, the iris is adjusted to the largest size
automatically. Then you can adjust the focus to get a clear image.
At last, you need to set the lens type back to AI (auto iris) mode.
Or you can adjust the focus in low illumination condition, such as at
night.
Problem 4:
A camera with OSD menu and an auto-iris lens displays black video.
But the OSD menu can be called and displayed.
Possible Reasons:
Auto-iris lens connector is loose contact.
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Or the iris driven mode of the camera does not match with the
mode of auto-iris lens.
To Solve the Problem:
Check the auto-iris lens connector to ensure good contact.
Set the iris driven mode of the camera the same as that of lens.
The modes can be VD (video drive) or DD (direct drive). DD mode
is commonly used.
3 Technical Maintenances
Lens Maintenance
The lens surface is plated an anti-reflection coating. The dust, oil
and finger print, etc. w ill cause scratch, mildewed and
performance degraded. Please refer to the following method to
clean the lens.
Handling dust
Use oil free soft brush or blowing dust ball to clean the dust.
Handling oil
Steps:
1. Wipe off the water-drop or oil by soft cloth and dry the lens.
2. Use oil free cotton cloth or lens clean paper to wipe the lens
from center to outside with alcohol or detergent.
3. Change the cloth to wipe the lens until the lens is clean.
Bubble Maintenance of Domes
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The bubble is of transparent plastic. The dust, oil a nd finger print,
etc. will cause scratch or image blur. Please refer to the following
method to clean the bubble.
Handling dust
Use oil free soft brush or blowing dust ball to clean the dust.
Handling oil
Steps:
1. Wipe off the water-drop or oil by soft cloth and dry the bubble.
2. Use oil free cotton cloth or bubble clean paper to wipe the
bubble from center to outside with alcohol or detergent.
3. Change the cloth to wipe the bubble until the bubble is clean.
Glass Maintenance of IR Camera
Steps:
1. Wipe off the dust, water-drop or oil by soft cloth and dry the
glass.
2. Use oil free cotton cloth or glass clean paper to wipe the glass
from center to outside with alcohol or detergent.
3. Change the cloth to wipe the glass until the glass is clean.
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