HighSecLabs K304, K308, K304e User Manual

User Manual
Models covered in this user manual: K304 - Secure 4-port KM Switch w/audio
K304E - Secure 4-port KM Switch w/audio and DPP
K308 – Secure 8-port KM Switch w/audio
Rev: 2.9 Doc No: HDC06147
4 & 8 port Secure KM Switch User Manual
Rev
Date
Description of changes
2.4
June 19, 2012
Added K308 device
2.5
July 9, 2012
Web based configuration, function keys
2.6
Sept 19, 2012
Web based configuration process and default settings updated
2.7
Oct 14, 2012
Changed pre-config. shortcuts (added F11)
2.8
April 4, 2013
Removed PS/2 from K308
2.9
July 31, 2015
Images and text updated
Table of Content
Introduction ....................................................................................... 2
What is KM? ....................................................................................... 2
Package Contents ............................................................................... 2
Security Features ............................................................................... 3
Operational Features ......................................................................... 4
What is Virtual Display Technology (VDT)? ........................................ 5
Equipment Requirements .................................................................. 6
Safety Precautions ............................................................................. 7
Front Panel Features .......................................................................... 8
Rear Panel Features – K304E ............................................................. 9
Tamper Evident Labels ..................................................................... 10
Before Installation ............................................................................ 13
Installation ....................................................................................... 14
Typical System Sketch – K304E ........................................................ 16
Driver Installation............................................................................. 20
Record of Revisions
Operation ......................................................................................... 21
DPP Operation.................................................................................. 22
Troubleshooting Guide .................................................................... 24
Copyright and Legal Notice .............................................................. 27
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4 & 8 port Secure KM Switch User Manual
Important: This product is equipped with always-on active anti-tampering system. Any attempt to open the product enclosure will activate the anti-tamper triggers and render the unit inoperable.
If the unit’s enclosure appears disrupted or if all the channel­select LEDs flash continuously, please remove product from service immediately and contact HSL Technical Support.
Introduction
Thank you for purchasing this HSL Secure KM Switch. This KM Switch is designed for use in secure defense and intelligence environments across wide security gaps. This 3rd Generation Secure KM Switch offers optical data diode per channel. Optical data diodes are used to prevent data transfer between connected computers running at different security levels even if these computers attempts to attack the KM. This product provides the highest security safeguards and
features that meet today’s and will meet future cyber prevention
requirements.
This User Manual provides all the details you’ll need to install and operate your new product, in addition to troubleshooting guidance in the unlikely event of a problem.
What is KM?
There are many cases where one computer user needs to work simultaneously with few computers. In some cases users are having multiple displays attached to these multiple computers. The challenge is how a single user can interact with multiple computers having multiple displays. KMs would not do a good job for these users as they were designed to switch displays as well.
Package Contents
Inside product packaging you will find the following:
HSL Secure KM Switch unit 12V 1.5 A wall-mounted power Supply (K304x models) or
AC power cable (K308 model)
KM switch is a device that switches a single set of keyboard and mouse between multiple computers. KM switch is essentially a KM switch without the video switching - all displays are continuously connected to their respective computers.
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4 & 8 port Secure KM Switch User Manual
Security Features
HSL Secure KM Switch is the most advanced and secure commercially available KM Switch available today. Below is a summary of some of the security features incorporated into the product.
Unidirectional Data Paths
Optical diodes used to enforce unidirectional data flow from the peripheral devices to computers preventing potential leakage paths between computers even in the severe threat of two infected computers attacking the KM.
No Shared Resources
This KM Switch designed to securely operate even when peripheral devices are vulnerable to signaling attacks. This KM Switch does not allow computer access to any shared resource and does not share controllable power sources.
Dedicated Processors for Emulation
The Switch features a dedicated processor per computer port to emulate peripheral devices. This keeps each computer running on different security levels physically separated and secure at all times, and prevents any unintended data leakage between computers.
USB Ports Protection
Console USB ports are protected from the use of storage and other unsafe USB devices through strong filtering (independent of computer protection means). Unqualified devices are rejected when connected to the Switch. Only mouse and keyboard data are passed through.
Heavy-duty Steel Enclosure
HSL Secure KM Switches uses thick steel components to protect the product from physical tampering and to minimize radiated electromagnetic emissions that can be snooped or intercepted.
Active Always-On Anti-Tamper
Active chassis anti-tamper system prevents the KM electronic circuitry from being accessed and tampered with by permanently disabling the product once tampering is detected.
Holographic Tamper-Evident Labels
Four serially numbered holographic security tamper-evident labels are placed on the enclosure surface to provide a visual indication if the Switch has been opened or compromised.
Dedicated Peripheral Port (K304E)
Non-Reprogrammable Firmware
The Switch features custom firmware that is not reprogrammable, preventing the ability to remotely attack the KM control logic.
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HSL patented Dedicated Peripheral Ports enables secure use of CAC or smart-card readers leveraging security.
Common Criteria Listing
The Switch is listed by the Common Criteria organization.
4 & 8 port Secure KM Switch User Manual
Operational Features
The HSL Secure KM Switch was designed with the user in mind for today’s IT environment. Below is a summary of some of the features incorporated into the Product.
Virtual Display Technology (VDT)
VDT allows the KM to switch automatically between computers once mouse cursor crosses display borders. Seamless switching between multiple computers with cusrsor movement.
Support for multiple head
Product can be easily configured to support dual, triple and up to 16 head computers through signed software driver. Note that single head installation does not need any software installation.
Extensive administrator setup options
Administrator mode provides many customized settings from display arrangement, size to cursor speed and acceleration.
Dedicate Peripheral Port (K304E only)
HSL K304E Secure KM Switch products supports parallel switching of wide set of user authentication devices including CAC, smart-card and biometric readers.
Audio Support
The KM Switch support audio out switching. Microphone switching not supported to prevent analog leakages through audio ports.
KM Extenders Support
HSL Secure KM Switch supports most copper and fiber KM extenders connected to the console port.
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4 & 8 port Secure KM Switch User Manual
What is Virtual Display Technology (VDT)?
Virtual Display Technology (VDT) is implemented in HSL Secure KM switches series to enable seamless cursor and keyboard switching between multiple displays. VDT allows administrators to configure any desired displays configuration with same or different size and resolution. User simply moves mouse cursor across neighboring displays to switch between connected computers.
Refer to the example in the figure at the right side. Assume that computer #1 is connected to the left display, computer #2 is connected to the top display, computer #3 is connected to the center bottom display and computer #4 is connected to the display at the right side. In this example all four displays are identical. VDT allows the user to move the mouse cursor across the four displays while automatically switch the shared peripherals based on the current cusrsor location. For example when the user moves the cursor from the left display to the center bottom display, the KM identifies the display boarder crossing between these two displays and switches the KM to computer #3.
HSL VDT is now further enhanced with the inclusion of pointing device drivers to support dual, triple and up to 16 head computers. With this technology user workstation may be integrated with any combination of single, dual, triple and quad head computers.
VDT Configurator software enables the user administrator to easily configure any set of display sizes, resolutions, geometry and physical arrangements.
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4 & 8 port Secure KM Switch User Manual
Equipment Requirements
Cables
It is highly recommended to use HSL Cable Kits for product to ensure optimal security and performance.
One Cable Kit is required per connected computer.
Operating Systems
Product is compatible with devices running on the following operating systems:
• Microsoft® Windows®
• Red Hat®, Ubuntu® and other Linux® platforms
• Mac OS® X v10.3 and higher.
USB Keyboard console port
The product console USB keyboard port is compatible with Standard USB keyboards.
Notes:
a. For security reasons products do not support wireless
keyboards. In any case do not connect wireless keyboard to product.
b. Non-standard keyboards, such as keyboards with integrated
USB hubs and other USB-integrated devices, may not be fully supported due to security policy. If they are supported, only classical keyboard (HID) operation will be functional. It is recommended to use standard USB keyboards.
USB Mouse console port
The product console USB mouse port is compatible with standard USB mice.
Notes:
a. Console USB keyboard and mouse ports are switchable, i.e.
you can connect keyboard to mouse port and vice versa. However, for optimal operation it is recommended to connect USB keyboard to console USB keyboard port and USB mouse to console USB mouse port.
b. Console USB mouse port supports Standard KVM Extender
composite device having a keyboard/mouse functions.
c. For security reasons products do not support wireless mice.
In any case do not connect wireless mouse to product.
PS/2 Mouse and Keyboard console ports
The product console PS/2 keyboard and mouse ports are compatible with standard PS/2 keyboards and mice.
User Audio Devices
Product is compatible with the following types of user audio devices:
Stereo headphones; Amplified stereo speakers.
Note: In any case do not connect a microphone to product audio output port including headsets.
DPP Port (K304E)
The product operates with authorized USB devices plugged into the console DPP Port, such as USB smart-card reader or Common Access Card (CAC) reader.
Programming Cable
In order to use HSL’s external configuration tool it is required to purchase and use HSL USB Type-A to USB Type-A Programming cable (1.8 m).
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4 & 8 port Secure KM Switch User Manual
Safety Precautions
Please read the following safety precautions carefully before using the product:
Before cleaning, disconnect the product from DC or
AC power.
Be sure not to expose the product to excessive
humidity.
Be sure to install the product on a clean secure
surface.
Do not place the DC/AC power cord in a path of foot
traffic.
If the product is not used for a long period of time,
remove the product’s wall-mount power supply from the mains jack.
If one of the following situations occurs, get the
product checked by a qualified service technician:
The product’s power supply is overheated,
damaged, broken, causes smoke or shortens the mains power socket.
The product has obvious signs of breakage or
loose internal parts.
The product should be stored and used only in
temperature and humidity controlled environments
as defined in the product’s environmental
specifications.
The wall-mount power supply used with this product
should be the model supplied by the manufacturer or an approved equivalent provided by HSL or an authorized service provider. The use of improper power source will void product warranty.
Liquid penetrates the product’s case. The product is exposed to excessive moisture
or water.
The product is not working well even after
carefully following the instructions in this user’s manual.
The product has been dropped or is physically
damaged.
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4 & 8 port Secure KM Switch User Manual
1
2 3 5b 4 5a
1 – Steel enclosure
2 – DPP (Dedicated Peripheral Port) Freeze push-button and Status LED
3 – DPP channel select LEDs
4 – Channel Select push-buttons and LEDs
5a-5b – Holographic Tamper Evident Labels
Note:
- K304 is identical except for not having DPP freeze LEDs & button
- K308 is identical except for having 8 channel select push buttons and not
having DPP freeze LEDs & button
Front Panel Features
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