Highpoint Technologies Rocketstor User Manual

RocketStor 6418TS

User Manual

January 15th, 2016 Revision 1.2 HighPoint Technologies, Inc.

Copyright Copyright © 2016 HighPoint Technologies, Inc. This document contains materials protected by International Copyright Laws. All rights reserved. No part of this manual may be reproduced, transmitted or transcribed in any form and for any purpose without the express written permission of HighPoint Technologies, Inc.

Trademarks Companies and products mentioned in this manual are for identification purpose only. Product names or brand names appearing in this manual may or may not be registered trademarks or copyrights of their respective owners. Backup your important data before using HighPoint's products and use at your own risk. In no event shall HighPoint be liable for any loss of profits, or for direct, indirect, special, incidental or consequential damages arising from any defect or error in HighPoint's products or manuals. Information in this manual is subject to change without notice and does not represent a commitment on the part of HighPoint.

Notice Reasonable effort has been made to ensure that the information in this manual is accurate.

HighPoint assumes no liability for technical inaccuracies, typographical, or other errors contained herein.

FCC Part 15 Class B Radio Frequency Interference statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

 Consult the dealer or an experienced radio/TV technician for help.

Modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment under FCC rules.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

European Union Compliance Statement

This Information Technologies Equipment has been tested and found to comply with the following European directives:

 European Standard EN55022 (1998) Class B  European Standard EN55024 (1998)

Table of Contents

Product Overview ....................................................................................................................... 5

Kit Contents.................................................................................................................................. 5

RS6418S Enclosure Overview ......................................................................................................7

RocketRAID 2722 Overview .........................................................................................................8

Getting Started ............................................................................................................................. 9

Step 1: Setting Up the Hardware .................................................................................................9

Step 2: Install/Update Drivers .................................................................................................. 11

Step 3: Install HighPoint RAID Management (WebGUI) ...................................................... 18

Step 4a: Create RAID Arrays using WebGUI .......................................................................... 21

Step 4b: Create RAID Array using RocketRAID BIOS (PC only) ........................................ 25

Step 5: Initialize and format the RAID Array ....................................................................... 26

Manage your RAID array ......................................................................................................... 31

RAID Spare Pool .......................................................................................................................... 31

WebGUI Remote Login ............................................................................................................... 33

Storage Health Inspector (SHI) ................................................................................................. 34

Utilizing the Health Inspector Scheduler .............................................................................. 36

RAID Expansion (OCE/ORLM) ................................................................................................ 37

Updating RocketRAID HBA BIOS/Firmware ....................................................................... 38

Updating BIOS/Firmware using WebGUI................................................................................ 39

Updating BIOS/Firmware with load utility ............................................................................ 39

Troubleshooting – Hardware .................................................................................................. 40

Enclosure Mute Button ............................................................................................................... 40

LED Activity .................................................................................................................................. 41

I2C Bus Information ........................................................................................ 错误!未定义书签。

PC hangs during Boot Up .......................................................................................................... 43

Replacing a Failed Disk .............................................................................................................. 43

Troubleshooting – Software ................................................................................................... 44

WebGUI – Connection cannot be established ....................................................................... 44

Troubleshooting – RAID .......................................................................................................... 44

Critical Arrays .............................................................................................................................. 44

Disabled Arrays ........................................................................................................................... 46

Frequently Asked Questions .................................................................................................. 47

Setting up a Bootable RAID ....................................................................................................... 47

Recovering your Password ........................................................................................................ 48

Online Array Roaming ............................................................................................................... 48

Stuck WebGUI Installation ............................................................................. 错误!未定义书签。

Appendix A: Navigating RocketRAID 2722 BIOS Utility (PC only) ................................ 50

Appendix A-1: Create ................................................................................................................. 51

Appendix A-2: Delete ................................................................................................................. 52

Appendix A-3: Add/Remove Spare ......................................................................................... 52

Appendix A-4: Settings .............................................................................................................. 52

Appendix A-5: View .................................................................................................................... 53

Appendix A-6: Initialize ............................................................................................................. 53

Appendix B: Navigating the HighPoint WebGUI ................................................................. 54

How to Login HighPoint WebGUI ............................................................................................. 55

Appendix B-1: Global Tab.......................................................................................................... 56

Appendix B-2: Physical Tab ...................................................................................................... 57

Appendix B-3: Logical Tab ........................................................................................................ 59

Appendix B-4: Setting Tab ......................................................................................................... 67

Appendix B-5: Recover Tab ....................................................................................................... 71

Appendix B-6: Event Tab ........................................................................................................... 72

Appendix B-7: SHI (Storage Health Inspector) ...................................................................... 73

Appendix C: WebGUI Icon Guide ........................................................................................... 74

Appendix D: RAID Level Quick Reference .......................................................................... 76

Help .............................................................................................................................................. 77

HighPoint Recommended List of Hard Drives ...................................................................... 77

Contacting Technical Support .................................................................................................. 77

Product Overview

Item

Count

8-Bay Tower Enclosure

8-Port SATA 6Gb/s Turbo RAID PCIe2.0x8 Host Adapter

Low Profile Bracket

HDD Trays

SFF-8088 (Q-SATA) Cables

UL Power Cord

3.5” HDD mounting screws

2.5” SSD mounting screws

Quick Installation Guide

Feature Specifications

RocketStor 6418TS

Host Port

2x External Mini-SAS (SFF-8088)

RAID Controller /Bus Interface

RocketRAID 2722 / PCIe 2.0 x8

RAID Level

0, 1, 5, 6, 10 and JBOD (RAID 6 support limited to PC platforms)

Max. Capacity

Up to 64 TB

The RocketStor 6418TS bundle package includes a enclosure for housing your physical drives and a RAID Controller to manage and create RAID arrays of different levels.

 RocketStor 6418S Enclosure  HighPoint RocketRAID 2722 Controller

Kit Contents

Before getting started, check to see if any items are missing, damaged, or incorrect. For any discrepancy contact your reseller or go to www.highpoint-tech.com for online support.

Number Of drives

Up to 8

Drive Interface

SATA

Drive Form Factor

3.5" & 2.5”

Chassis Material

Brushed Aluminum housing

Dimension

9.37" (D) x 5.67" (W) x 12.80" (H)

Weight

14.39 lbs.

Warranty

1 Years

Advanced RAID Features

Flash ROM for Upgradeable Firmware

Storage Health Inspector

Redundant RAID Configurations

BIOS PnP (plug and play) and BBS (BIOS boot specification) support (Note: does not apply to Mac OS X)

Bootable RAID Array

Multiple RAID Partitions supported

EFI for Mac Platform

Multiple RAID Adapters supported

Online Array Roaming

Online RAID Level Migration (ORLM)

Online Capacity Expansion (OCE)

RAID Initialization Background/Foreground/Quick

Global Hot Spare Disk support

Automatic and configurable RAID Rebuilding Priority

Disk Format compatible: 512, 512e, 4Kn

Larger than 2 TB Drive and RAID Array support

Spin down Massive Arrays of Idle Disks support

Native Command Queuing

Stagger Drive Spin Up

Write Back and Write Through

Storage Monitoring and Management Suite

RAID Management Suites:

RAID Management Suites, BIOS/Firmware configuration tool, Browser-Based management tool, CLI(Command Line Interface) - scriptable configuration tool, API package

SMTP

Email Alert notification

Operating System Support

Window

2008 and Window 7 and later

Linux:

RedHat Enterprise, Open SuSE, Fedora Core, Debian, Ubuntu

FreeBSD

9.0 and Later

Mac OS X

OS X 10.6 and later

Driver embedded

OS X 10.10

Operating Environment

Temperature

(Operating) 5°C – 45°C / (Non-operating) -40°C – 65°C

Relative Humidity

(operating) 8% – 90% RH (Non-condensing) / (Nonoperating) 5% – 95% RH (Non-condensing)

Certification

CE, FCC, RoHS

Front Panel

RS6418S Enclosure Overview

Figure 1. Front Panel Overview

Figure 2. Back Panel Overview

Disk Present LED

Indicates disk is present and available

Disk Status LED

Indicates disk is performing I/O operations

Enclosure Power LED

Indicated enclosure is properly powered

Back Panel

External Mini-SAS Connector

SFF-8088 port

Mute Button

Mutes enclosure alarm only. Alarm sounds off only when FAN and TEMPERATURE fail.

AC Power Input

Connect power cord here

Power Switch

O – Off / I – On

Kensington Lock Slot

Enclosure security slot

RocketRAID 2722 Overview

RocketRAID 2722 Key

PORT2

mini-SAS (SFF-8088) Connection Corresponds to channel 1-4

PORT3

mini-SAS (SFF-8088) Connection Corresponds to channel 5-8

BEEP1

Alarm/Beeper

I2C Bus

Getting Started

Thank you for purchasing HighPoint Technologies RocketStor 6418TS. You are only a

few steps away from utilizing RAID storage using the industry’s most affordable

hardware RAID solution.

To start using your RocketStor 6418TS take the following steps:

1. Setting up the Hardware (pg. 9)

2. Install/Update drivers (pg. 11)

3. Install HighPoint RAID Management (WebGUI) (pg. 18)

4. Create RAID Arrays (pg. 21)

5. Initialize and format RAID Volumes (pg. 26)

Step 1: Setting Up the Hardware

Ensure all items listed under Kit Contents are included in your package. For any discrepancy contact your reseller or submit a support ticket online at www.highpoint-

tech.com/websupport.

Preparing the Enclosure

1. Press then pull the blue tab on the disk tray to unlock and slide the disk tray out.

Mount your hard drives onto each tray using the provided screws. Repeat for up to four hard drives.

Figure 3. 3.5" HDD Mounting Holes

2. Place the enclosure upright on a stable, flat surface

3. Connect the enclosure to a power source with the AC Power Cord.

4. Connect the enclosure to the included RocketRAID 2722 using the mini-SAS to

mini-SAS cable (SFF-8088).

Figure 4. 2.5" SSD Mounting Holes

Preparing the HBA (Host Bus Adapter)

The following instructions describe how to prepare your RocketRAID 2722 HBA for use.

To install your RocketRAID 2722:

Important: Before installing the RocketRAID 2722 Controller, ensure that your system is powered OFF.

1. Locate a PCIe 2.0 x8 slot (or compatible slot) on your PC motherboard.  Note 1: Refer to your PC manual for instructions on how to access your

motherboard.

 Note 2: Refer to your motherboard manual for instructions on how to locate

your PCI Express slot.

2. Align the RocketRAID 2722 with the PCIe slot and push straight down until card is

fully seated.

3. Tighten the connection by fastening the RocketRAID bracket and enclosure

together.

A PCI-Express 2.0 x8 card is compatible with PCI-Express 2.0 x16 and PCI-Express 3.0 x16 slots.

Step 2: Install/Update Drivers

Installing Drivers on an Existing Operating System

Drivers provide a way for your operating system to communicate with your new hardware. Updating to the latest drivers ensures your product has the latest performance, stability, and compatibility improvements. Drivers are updated regularly at www.highpoint-tech.com

For Windows Users:

1. Download the latest driver files from our website www.highpoint-tech.com >

Support > Documents and Downloads > RocketStor 6418TS.

2. Extract the downloaded files onto your PC and note the location of the files.

3. Open Windows Device Manager (Control Panel > Hardware and Sound > Devices

and Printers > Device Manager).

4. Under Other devices, right-click RAID Controller.

5. Click Update Driver Software.

6. Click Browse my computer for driver software.

7. Navigate to where you saved the driver files.

8. Click OK.

9. Click Next, Windows security will prompt to ask if you are sure you want to

install HighPoint Software.

10. After clicking Install, driver will be installed.

11. Reboot for changes to take effect.

For Mac Users:

HighPoint Mac Drivers have file extension .dmg; make sure the file extension for the files you downloaded are the same.

1. Obtain latest driver online at www.hptmac.com

 Navigate to your specific HBA controller page (Refer to How to View HBA

Properties to find model name)

2. Click the downloaded file.

3. A mounted volume (HighPointIOP) will appear on the desktop. Click to open the

volume.

4. Click the driver package to start installation (.pkg file)

5. Follow the on-screen instructions of the installer.

6. Reboot computer for changes to take effect.

7. Make sure Driver Installed is Yes

Figure 5. Click Apple Icon > About this Mac... > System Report > PCI

Step 3: Install HighPoint RAID Management (WebGUI)

The HighPoint RAID Management (WebGUI) software is necessary to create, maintain, and view your RAID arrays.

For Windows Users:

1. Download the latest WebGUI from our website at www.highpoint-tech.com >

Support > Documents and Downloads > RocketStor 6418TS > Windows WebGUI

2. Extract and open the contents of the downloaded file.

3. Double-click HighPoint RAID Management.exe

4. Follow the on-screen instructions to complete the WebGUI installation

5. Double-click the HighPoint RAID Management desktop icon to start the WebGUI

6. Your default web browser will open and prompt for username and password

(Default username: RAID / password: hpt). Username and password are casesensitive.

For Mac Users:

1. Download the latest WebGUI from our website www.highpoint-tech.com >

Support > Documents and Downloads > RocketStor 6418TS > Mac WebGUI

2. Double Click the downloaded Mac WebGUI file.

3. Double click the HighPointWebGUI.pkg to start he WebGUI installer.

4. Follow the installer on-screen instructions to complete the WebGUI installation.

5. Double-click the HighPoint RAID Management desktop icon to start the WebGUI.

6. Your default web browser will open and prompt for username and password

(Default username: RAID / password: hpt). Username and password are casesensitive.

Uninstalling HighPoint RAID Management (WebGUI)

For Windows Users:

1. Open Control Panel.

2. Click Uninstall a program.

3. Select HighPoint RAID Management to uninstall.

For Mac Users:

1. Navigate to /Applications/HPTWEBGUI/uninstall.

2. Click on the uninstall script.

3. Type in the Administrator password when prompted.

Step 4a: Create RAID Arrays using WebGUI

For Mac and Windows users:

1. Login to WebGUI (Default username: RAID / password: hpt).

2. Once logged in, click the Logical tab.

3. Click Create Array:

Figure 6. Click Logical to go to create array page.

4. The RAID creation page provides many features, options, and settings. Detailed

descriptions are provided on pg. 错误!未定义书签。.

5. Select RAID 5 for Array Type. (RAID Quick Reference on pg. 错误!未定义书签。)

6. Set array name as “Tutorial_Array”.

7. Select Quick Init as the initialization method. (Note: Quick Init gives immediate

access to the array by skipping parity synchronization. Recommended for testing/verification purposes or when new disks are used.)

8. Select Write Back as the Cache Policy for better disk write performance.

9. Select 64K as the Block Size.

10. Select all 4 available disks.

11. Leave the Capacity maximum so all disk space will be utilized

12. Click Create

Figure 7. Create Array page.

13. Once created, the WebGUI will acknowledge the array has been created and the

system will prompt you to initialize the new volume.

Figure 8. (Mac OS X) Array successfully created.

Figure 9. New volume needs to be initialized before use.

Figure 10. (Windows) Array successfully created.

Figure 11. (Windows) For Windows platforms, user will be prompted to initialize disks in Disk

Management.

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