High End Systems TurboRay Users Manual

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Automated Luminaire

User Manual

Version 1.0 — Revision C

To view a list of ETC trademarks and patents, go to etcconnect.com/ip. All other trademark s, both marked and not marked, are the property of their respective owners.

Information and specifications in this document are subject to change without notice.

Table of Contents

Introduction

Contacting High End Systems 1

Headquarters Technical Support

Patents 1

Terms and Conditions and Warranty Information 1

Product Modification Warning 2

Mise En Garde Contre La Modification Du Produit Produktmodifikationswarnung Av vertenza Sulla Modifi ca Del Prodotto Advertencia De Modificatión Del Producto

Declaration of Conformity 3

Important Safety Information 4

Fixture Overview

1 1

2 2 2 2

Dimensions 6

Safety Considerations

General Operation and Use Guidelines 8

Install the Fixture

Power

Input and Power Factor 11

Connector Specification 11

DMX Control

DMX Connector Pinout 12

Table of Cont ents i

Connect DMXCables to Fixture 12

DM X Control and Ethernet Output

Terminate DMX 13

Set the DMX Start Address 13

DMX Channels 13

LED Cell Layout 14

Ethernet Control

Connect EthernetCables to a Fixture 15

Ethernet Control and DMX Thru

Set the DMX Start Address 16

Set the Control Input and Universe 16

Configure the Fixture

Navigate the User Interface 17

DMX Address 17

Settings Menu 18

Set the Control Options Set the Network Options Set the Pan/Tilt Options Set the Dimming Options Set the Fan Options Set the Display Options Software Update Calibration Options Restore Defaults

18 18 19 19 20 20 20 20 20

Home/Test Menu 21

Home Options Test Options

21 21

Diagnostics Menu 22

Set Time Options View Errors View Fan Speed View Sensors

22 22 22 22

ii Tur boRay User Manual

View Temperatures View D MXMonitor View Software Version View D evice

23 23 23 23

Error Codes

Cleaning and Maintenance

Table of Cont ents iii

Introduction

Congratulations on your purcha se of the TurboRay a utomated fixture. This manual provides important informa tion for the safe installation, configuration, and maintenance of your TurboRay fixture.

Contacting High End Systems

High End Systems, Inc. is an ETC company.

Headquarters

For Custome r Service or Sales support, please contact our company headquarte rs:

2105 Gracy Farms Lane

Austin, TX 78758 USA

Te l: 512.836.2242

Fax: 512.837.5290

Toll-free: 800.890.8989

Website: highend.com

Technical Support

If you are having difficultie s installing, configuring, or operating your TurboRay, your most convenient resources are the references given in this manual. T o search more widely, try the High End Systems, Inc. website at highend.com. Additional technical resources are ava ilable on the support website support.etcconnect.com/HES.

If you have additional questions that cannot be answered within these resources, contact High End Systems Technical Services directly a t the office nearest you. Emergency support is available outside of regula r business hours. Contact information is a vailable at

highe nd.com/a bout/contact-us.

Patents

NO T ICE OF INTE LLEC TUAL P ROP ERT Y RIGHT S

High End Systems, Inc. products are prote cted by one or more patents listed on the High End Systems, Inc. website: https://www.highend.com/pa tents and/or are subject to one or more pending patents.

Terms and Conditions and Warranty Information

Complete te rms and conditions and warranty information can be found on the High End Systems, Inc. website:https://www.highend.com/pub/products/HES-Warranty-Information.pdf.

1 Tur boRay User Manual

Product Modification Warning

High End Systems products are designed and manufactured to me et the requirements of the United States and International safety regulations. Modifications to the product could affe ct safety and render the product non-compliant to relevant safety standards.

Mise En Garde Contre La Modification Du Produit

Les produits High End Systems sont conçus et fabriqués conformément aux exigences de règlements internationaux de sé curité. Toute modication du produit peut entraîner sa non conformité aux normes de sécurité en vigueur.

Produktmodifikationswarnung

Design und Hestellung von High End Systems e ntprechen den Anforderungen der U.S. Amerika nische n und interna tionalen Sicherheithsvorschriften. Abänderungen dieses P roduk tes können dessen Sicherheit beeinträchtigen und unter Umständen gegen die diesbezüglichen Siche rheitsnormen verstoße n.

Avvertenza Sulla Modifica Del Prodotto

I prodotti di High End Systems sono stati progettati e fa bbricati per soddisfare i requisiti delle normative di sicurezza statunitensi ed inte rnazionali. Qualsiasi modifica al prodotto potrebbe pregiudicare la sicurezza e rendere il prodotto non conforme agli standard di sicurezza pertinenti.

Advertencia De Modificatión Del Producto

Los productos de High End Systems están diseñados y fabricados para cumplir los re quisitos de las reglamentaciones de seguridad de los Estados Unidos e internacionales. Las modificaciones al producto podrían afectar la se guridad y dejar al producto fuera de conformidad con las normas de seguridad relevantes.

Int roduct ion 2

Declaration of Conformity

Declaration

Conformity

Manufacturer’s name: High End Systems, Inc.

Manufacturer’s address: 2105 Gracy Farms Lane

Austin, Texas 78758 USA

Distributor’s name: High End Systems, Inc.

Distributor’s address: 2105 Gracy Farms Lane

Austin, Texas 78758 USA

Product Name: Turbo Ray

Product Options: All

We hereby declare that the above referenced product complies with the essential requirements

of Council Directives 2014/30/EU (EMC), 2014/35/EU (LVD) and 2011/65/EC (RoHS) .

Safety: EN 60598-1: 2015 + A1:2018

EN 60598-2-17: 2018: 1991

EN62493 (2015)

EN62031:2008 +A1:2013 +A2:2015

EN62471 (2008)

EN61347-2-11: 2001;

EN61347-1: 2015

EMC: Emission: EN55032: 2015

EN61547:2009

EN 61000-3-2 (2014)

EN 61000-3-3

(2013)

3 Tur boRay User Manual

Important Safety Information

Please read all instructions prior to assembling, mounting, and operating this equipment. Continued and safe operation of this fixture is the responsibility of the ope rator. This manual will give tips for that continued safe operation. At any time please contact High End Systems technical support for any safety concerns.

The following international note, caution, and warning symbols appear in ma rgins throughout this manual to highlight important message s.

Note:

CAUTION:

surfaces may reach very high temperatures. A llow the fixture to cool before handling or servicing.

CAUTION:

undefined or unwanted consequences of an action, potential for data loss or an equipment probl em.

Notes are helpful hints and information that is supplemental to the main text.

This statement indicates that while operating, equipment

A Caution statement indicates situations where there may be

WARNING: A Wa rning stateme nt indica te s situa tions where damage ma y

occur, people ma y be harme d, or there are se ri ous or dangerous consequence s of an a ction

WARNING: RISK OF ELECT RIC SH OCK! T his warning sta tement indicates

situa tions where the re is a risk of ele ctric shock.

Int roduct ion 4

Fixture Overview

Mode

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for

•

For technica l specifications of the TurboRay fixture, se e the technica l data sheetat

highe nd.com.

1. Primary (radial) diffusers (16-segments)

2. User interface full-color graphical display

six-button navigational controls

3. Tilt lock

4. Yoke ha ndle

5. Pan lock

6. Input and Output panel powerCON®TRUE1™ input and thru

DMX five-pin XLR input and thru Ethernet input and thru (Art-Net) USB

7. Enclosure handle

5 Tur boRay User Manual

Dimensions

Mode

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67 cm (26.4 in)

41.4 cm (16.3 in)

11.4 cm (4.5 in)

66.3 cm (26.1 in)

48 cm (18.9 in)

47 cm (18.5 in)

41.7 cm (16.4 in)

29.7 cm (11.7 in)

42.9 cm (16.9 in)

24.3 cm (9.8 in)

22.1 cm (8.7 in)

18 cm

(7.1 in)

18 cm

(7.1 in)

Dimensions shown are listed as ce ntimeter (inch).

Fix ture Over view 6

+ 23 hidden pages