HID Global X002200 User Guide

FARGO® HDP®6600 HIGH DEFINITION CARD PRINTER/ENCODER
MODEL X002200 U
SER GUIDE
PLT-02931, Rev. A.0
September 2018
hidglobal.com
Copyright
© 2018 HID Global Corporation/ASSA ABLOY AB. All rights reserved.
This document may not be reproduced, disseminated or republished in any form without the prior written permission of HID Global Corporation.
Trademarks
HID GLOBAL, HID, the HID Brick logo, the Chain Design, FARGO, POLYGUARD, HDP, SECUREMARK, ULTRACARD, INDALA, OMNIKEY, ICLASS SE, and ICLASS are trademarks or registered trademarks of HID Global, ASSA ABLOY AB, or its affiliate(s) in the US and other countries and may not be used without permission. All other trademarks, service marks, and product or service names are trademarks or registered trademarks of their respective owners.
MIFARE is a registered trademark of NXP B.V. and is used under license.
Revision history
Date Description Revision
September 2018 Initial release. A.0
Contacts
For additional offices around the world, see www.hidglobal.com/contact/corporate-offices
Americas and Corporate Asia Pacific
611 Center Ridge Drive Austin, TX 78753 USA Phone: 866 607 7339 Fax: 949 732 2120
19/F 625 King’s Road North Point, Island East Hong Kong Phone: 852 3160 9833 Fax: 852 3160 4809
Europe, Middle East and Africa (EMEA) Brazil
Haverhill Business Park Phoenix Road Haverhill, Suffolk CB9 7AE England Phone: 44 (0) 1440 711 822 Fax: 44 (0) 1440 714 840
Condomínio Business Center Av. Ermano Marchetti, 1435 Galpão A2 - CEP 05038-001 Lapa - São Paulo / SP Brazil Phone: +55 11 5514-7100
HID Global Technical Support: www.hidglobal.com/support
PLT-02931, Rev. A.0
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Contents
Section 1: Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1 Regulatory compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1.1 United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.1.2 Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.1.3 Taiwan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.1.4 Japan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.1.5 Korea . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.2 Safety messages-United States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.3 Safety messages-French Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.4 Safety messages-Taiwan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.5 Safety messages-China . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.6 Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Section 2: Setup and installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.1 Selecting a good location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.2 Moisture condensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.3 Unpacking and inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.4 Installing the HDP film . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.5 Installing the print ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2.6 Installing the cleaning roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2.7 Installing blank cards into the input card hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2.7.1 General card information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
2.8 Printer power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
2.9 Driver installation instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Section 3: Printing preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.1 File menu tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
3.1.1 Basic setup page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
3.1.2 Card view page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
3.1.3 Help page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
3.1.4 Exit options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
3.1.5 Details window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
3.2 Advanced menu tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
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3.2.1 Information panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
3.2.2 Card image area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
3.3 Encoding menu tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
3.3.1 Magnetic encoder setup configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
3.3.2 ISO track locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
3.3.3 Sending track information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
3.3.4 Test magnetic encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
3.3.5 Test smart card encoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
3.4 Utilities tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
3.4.1 Clean printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
3.4.2 Calibrate sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
3.4.3 Update manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
3.4.4 Test print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
3.4.5 Self tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
3.4.6 PRN viewer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
3.4.7 Color assist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
3.4.8 Internal printer settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
3.4.9 Driver defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Section 4: HID Printer Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
4.1 Configuration tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
4.2 System event log tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
4.3 Support tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Section 5: Ethernet option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
5.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
5.2 Technical specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
5.3 Functional specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
5.4 Network services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
5.4.1 Print server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
5.4.2 Web server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
5.5 Ethernet web pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
5.5.1 Accessing the home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
5.5.2 Home page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
5.5.3 Changes to the settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
5.5.4 Configuring the network settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
5.5.4.1 TCP/IP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
5.5.4.2 SNMP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
5.5.4.3 Discovery settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
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5.5.5 Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
5.5.5.1 Change password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
5.5.5.2 Language selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
5.6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
5.6.1 Accessing the IP address of the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
5.6.2 Verifying the printer connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
5.6.3 Verifying the printer IP address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
5.6.4 Verifying that the PC can access the printer using the ping command . . . . . . . . . . . . 101
5.6.5 Printing a test page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
5.7 Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
5.8 Glossary of terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Section 6: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
6.1 Error message tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
6.1.1 How to use the error message tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
6.1.2 Troubleshooting with the printer display error message table. . . . . . . . . . . . . . . . . . . 108
6.1.3 Troubleshooting the printer error message table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
6.2 Resolving common errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
September 2018 7
PLT-02931, Rev. A.0
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Section
1

1 Specifications

This section provides specific information on the Regulatory Compliances, Agency Listings, Technical Specifications and Functional Specifications for the HDP®6600 card printer.

1.1 Regulatory compliance

Agency Regulatory Compliance
UL The card printer is listed under UL 60950-1 (2nd edition) Information Technology
Equipment.
File Number: E145118
CSA The printer manufacturer has been authorized by UL to represent the card printer as
CSA Certified under CSA Standard C22.2 No. 60950-1-07 2nd edition
File Number: E145118
FCC The card printer complies with the requirements in Part 15 of the FCC rules for a Class
A digital device.
CE The card printer has been tested and complies with EN300-330, EN301-489,
EN60950-1:2006 + A11:2009 + A1:2010 +A12:2011 + A2:2013, EN50581, and EN62479. Note: Based on this testing, the printer manufacturer certifies that the card printer
complies with the following of the European Community and has placed the CE mark on the card printer: RED 2014/53/EU, ROHS 2015/863/EU
Emissions and Immunity Standards
Safety Standards UL IEC 60950-1 (2nd edition), CSA C22.2 No. 60950-1-07 (2nd edition), EN60950-1,
Additional Agency Listings CCC, BSMI, KC, EAC, BIS, MIC, RCM
Environmental GreenCircle Certified Energy Savings
FCC Part 15 Class A, RSS-GEN, RSS 210, CNS 13438, EN55032 Class A, EN55024, EN6100-3-2, EN6100-3-3, EN300-330, EN301-489, GB9254, GB17625
GB4943, CNS14336
September 2018 9
Specifications PLT-02931, Rev. A.0

1.1.1 United States

This device complies with Part 15 of the FCC rules. Operation is subject to the following conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired
operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference; in which case, correction of the interference is at the users expense.
Important: Changes or modifications to an intentional or unintentional radiator not expressly approved
by the party responsible for compliance could void the user’s authority to operate the equipment.
Warning:
This product can expose you to chemicals including Diisononyl Phthalate (DINP), which is known to the State of California to cause cancer. For more information go to
www.P65warnings.ca.gov.

1.1.2 Canada

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
PLT-02931, Rev. A.0 Specifications

1.1.3 Taiwan

倢⨚㆞崜巘⚗㫋󱁻⇝┮ᗁ⺓櫊榊㳮᧨槭倢峀♾᧨⏻⚇ᇬ⟕壮㒥∎䞷劔⧖ᗇ㈦㝔呹帙
ᕡ櫊ᗁᇬ┯⮶┮ᗁ㒥帙ᕡ☮岼岗󱁻䔈㊶♙┮厌ᇭ⇝┮ᗁ⺓櫊榊㳮󱁻∎䞷ᗇ㈦㈀檎歪
咹⸘⏷♙㄁㞍⚗㽤抩≰᧷倢䤋䚍㦘㄁㞍䚍廰㣑᧨㑘ᙗ☂⋫䞷᧨₵㟈⠓咂䎰㄁㞍㣑㡈
㈦儋儛∎䞷ᇭⓜ檔⚗㽤抩≰᧨㖖∬榊≰㽤尞⸩⇫㯼󱁻䎰偩榊抩≰ᇭ⇝┮ᗁ⺓櫊榊㳮
檗㉜♦⚗㽤抩≰㒥ぴ㯼ᇬ䱠⸇♙携ᘡ䞷榊㽱ᙧ⺓㊶榊㳮岼⌨󱁻㄁㞍ᇭ

1.1.4 Japan

ሶቑ孔函ቒ偞╨䦐ቑ⨚㆞㖖⸩ት♦ሴ቉ሧቡሼᇭ
 偞╨䦐㖖⸩䟹⚆ቒ䶻 $&[[[[[ ⚆ቊሼ 
㦻完❐ቒ榊㽱ት∎䞷ሺቂ 5),'㳮⣷ቑ崼ቢ♥ቭዘ㦇ሰ手ቢ孔函ቊሼᇭ
ቀቑቂቤ∎䞷ሼቮ䞷抣ዘ⫃㓏቎ቫቆ቉ቒᇬ◊䣑㳮⣷቎㈀檎ት₝ራቮ㋟ቯሯሥቭቡሼ

1.1.5 Korea

넩韥韥鱉꽺ꓩ끞 $ 鞾 놹녅볁놶뼞韥韥ꈑ꫑볅ꎙ녅鿅鱉ꩡ끞녅鱉넩뇅냹늱넍뼍겑韭ꗉꄱꐥ 閵뇊뀭넍덵꾢꾅꫑ ꩡ끞뼍鱉阸냹ꑞ놶냱ꈑ 
September 2018 11
Specifications PLT-02931, Rev. A.0

1.2 Safety messages-United States

Symbol Critical Instructions for Safety Purposes
Danger: Failure to follow these guidelines results in personal injury or death. To prevent personal injury or death,
reference the following safety messages before performing an operation:
Always remove the power cord prior to performing repair procedures, unless otherwise specified.Ensure only qualified personnel perform these procedures.
ESD: This device is electro statically sensitive. Damage to the device may occur if it is exposed to static
electricity discharges. To prevent damage, reference the following safety messages before performing an operation:
E S D
Caution:
Observe all established Electrostatic Discharge (ESD) procedures while handling cables in or
near the circuit board and printhead assemblies.
Always wear an appropriate personal grounding device.Always remove the ribbon and cards from the printer before making any repairs, unless otherwise
specified.
Remove jewelry and thoroughly clean hands before working on the printer.
This symbol warns of an electrical hazard that could result in personal injury or death.
Caution:
Warning:
For safety purposes, do not use Ethernet for a direct connection outside of the building.
This symbol warns of a hot surface that could result in personal injury.
PLT-02931, Rev. A.0 Specifications

1.3 Safety messages-French Canada

Symbol Instructions critiques visant la Sécurité
Danger: Si ces directives ne sont pas suivies les résultats peuvent être des lésions corporelles ou la mort.
Pour éviter des lésions corporelles ou la mort:
Rapportez-vous aux avis suivants de sécurité avant de procéder à une opération.Retirez toujours le câble d’alimentation avant d’effectuer des procédures de réparation, sauf
spécification contraire.
Assurez-vous qu’uniquement des personnes qualifiées réalisent des procédures.
ESD: Ce dispositif est sensible à l’électricité statique. Il peut souffrir des dommages s’il est exposé à des
décharges électrostatiques. Pour éviter des dommages:
E S D
Rapportez-vous aux messages suivants avant de procéder à une opération.Suivez toutes les procédures de Décharges Electrostatiques (ESD) en vigueur durant le
maniement des câbles dans ou à proximité des Ensembles de Cartes de Circuit Imprimé et Tête d’Impression.
Portez toujours un dispositif de mise à la terre personnelle appropriée.Retirez toujours le ruban et les Cartes de l’Imprimante avant d’effectuer toute réparation, sauf
spécification contraire.
Retirez tous bijoux et lavez soigneusement vos mains avant de travailler à l’Imprimante.
Attention:
Attention:
Warning:
Ce symbole est un avis de péril électrique passible de résulter en lésion corporelle ou mort.
Pour des motifs de sécurité, n’utilisez pas Ethernet pour une connexion directe hors du bâtiment.
This symbol warns of a hot surface that could result in personal injury.
September 2018 13
Specifications PLT-02931, Rev. A.0

1.4 Safety messages-Taiwan

僐浣₼㠖⺓櫊䤋⺓♙⸘⏷㖖ⅳ⸘⏷岙㋾᧤⺞㉒㴱㩴᧥
㲨岧 摜尐䤓⸘⏷ℚ檔崹㢝 ☀椹  㦹㖘䏶崹㢝⸘孬♾厌抯㒟ⅉ❰⍆ℰᇭ
⦷♾厌䞱䞮䇪⦷⸘⏷⟞櫛䤓⦿㡈㦘巵䯉㲨岧ᇭ
᧤Ⱁふ⦥㓏䯉᧥ᇭ
䍉ℕ挎⏜ⅉ❰⍆⹂᧨⦷拁嫛㦘㷳巵䯉㲨岧䤓㝜⇫ⓜ᧨嵚⏗♒劒⸘⏷彖岙㙟䯉ᇭ
䍉ℕ挎⏜ⅉ❰⍆⹂᧨⦷㼡㦘䔈⒴崹㢝䤓㍔㽐ₚ᧨≽䚕ⓜ嵚桫㘘榊䄟栚桫ᇭ
⺞㉒  㷳岼⌨⺜槫榊㈗㟞㎮ᇭⰑ㨫♦Ⓙ槫榊㟍榊᧨岼⌨㦒㚜⭭ᇭ
⦷♾厌䞱䞮䇪⦷槫榊⸘⏷⟞櫛䤓⦿㡈㦘巵䯉㲨岧ᇭ
᧤Ⱁふ⦥㓏䯉᧥ᇭ
䍉ℕ挎⏜㚜⭭岼⌨᧨⦷拁嫛㦘㷳巵䯉㲨岧䤓㝜⇫ⓜ᧨嵚⏗♒劒⸘⏷彖岙㙟䯉ᇭ
䍉ℕ挎⏜㚜⭭岼⌨᧨⦷㘡㟍榊恾㨎✛◿Ⓠ檼勾⚗孬函孰槱㒥棓扠䤓榊偩㣑᧨嵚㽷㎞屏⹮㓏㦘䤓槫榊㟍榊岼 ⌨ᇭ
䍉ℕ挎⏜㚜⭭岼⌨᧨嵚椷㣑⇸㓃⚗拸䤓㘴⦿孬函᧤㹣Ⱁ᧶㓚古ₙ㓃₏⊚浧❐役䤓㘴⦿㓚古ヅⅴ⏜♦Ⓙ♾厌 䤓⍆⹂᧥ᇭ
䍉ℕ挎⏜㚜⭭岼⌨᧨Ⱁ㨫㼡㦘䔈㸙崹㢝᧨⦷⋩↊⇤≽䚕ⓜ᧨嵚♥ₚ◿嫷㳮ₙ䤓唁ヅ✛◰ᇭ
䍉ℕ挎⏜㚜⭭岼⌨᧨⦷∎䞷◿嫷㳮󱁻ⓜ᧨嵚㛧ₚ㒡㖖✛㓚ₙ殍❐᧨₵Ⅳ便䂔㾦㓚ₙ䤓㽈厑ᇭ 巵⛙∎䞷劔 
抨㢾䟁櫭䤓彖岙䞱❐᧨⦷⻔⇞䤓䜿⬒₼∎䞷㣑᧨♾厌㦒抯㒟⺓櫊㄁㞍᧨⦷抨䲽㍔㽐ₚ᧨∎䞷劔㦒嬺尐㻑㘰 ♥㩟K拸䠅䤓⺜䷥㘹㡌
PLT-02931, Rev. A.0 Specifications

1.5 Safety messages-China

⸘⏷䀗㋾᧤庆Ⅳ兕梔床᧥
䶵⚆ 䀘♙⸘⏷䤓摜尐扖䲚 ☀棸  Ⱁ㨫ₜ挄㈹扨K⸘孔㖖◦扪嫛㝜⇫᧨♾厌↩⺋咃摜↳᧨䞩咂㸊ℰᇭ
♾厌ㆤ♠⸘⏷桽欧䤓≰㋾䟀巵⛙䶵⚆᧤Ⱁふ⦍㓏䯉᧥㧴嫷䯉ᇭ
⃉ℕ䫽≬ⅉ愺⸘⏷᧨⦷㓶嫛ⓜ槱サ㦘㷳䶵⚆䤓㝜⇫󱁻ⓜ᧨庆⏗梔床ₚ槱䤓⸘⏷䀗㋾ᇭ
⃉ℕ䫽≬ⅉ愺⸘⏷᧨棳槭♵㦘屓⸩᧨⚵⒨⦷㓶嫛冃≽扖䲚ⓜ᧨ⱚ兗ㄣ㠼㆏䟄䄟ᇭ
⺞㉒  㷳幍⮖⃉槨䟄㟞㎮幍⮖ᇭⰑ㨫㥃槁⦷槨䟄䟄㿐ₚ᧨♾厌↩㗮⧞幍⮖ᇭ
♾厌ㆤ♠槨䟄⸘⏷桽欧䤓≰㋾䟀巵⛙䶵⚆᧤Ⱁふ⦍㓏䯉᧥㧴嫷䯉ᇭ
⃉ℕ棁㷱幍⮖㒥⅚德♦㗮᧨⦷㓶嫛ⓜ槱サ㦘㷳䶵⚆䤓㝜⇫󱁻ⓜ᧨庆⏗梔床ₚ槱䤓⸘⏷䀗㋾ᇭ
⃉ℕ棁㷱幍⮖㒥⅚德♦㗮᧨庆⦷⮓䚕䟄恾㨎✛㓢◿⯃捷ↅ₼㒥棓扠䤓䟄冕㢅᧨挄⸗㓏㦘屓⸩䤓槨䟄㟍䟄 (6'扖䲚ᇭ
⃉ℕ棁㷱幍⮖㒥⅚德♦㗮᧨庆ⱚ兗⇸サ抑㇢䤓₹ⅉ㘴⦿幍⮖᧤√Ⱁ᧨め㘴⦿挎⏜⒉䘿䇫⦷㗮⧞䤓浧德摞古 サ᧥ᇭ
⃉ℕ棁㷱幍⮖㒥⅚德♦㗮᧨棳槭♵㦘屓⸩᧨⚵⒨⦷㓶嫛↊⇤冃≽扖䲚ⓜ᧨ⱚ兗ㄣ⺕唁サ✛幐◰₝㓢◿㧉⒕ 䱊ᇭ
2000m
⃉ℕ棁㷱幍⮖㒥⅚德♦㗮᧨⦷㝜⇫㓢◿㧉ⓜ᧨庆♥ₚ㓚㖖✛㓚ₙ䤓䙯⸬毿䓸᧨ㄅ⺕㓚ₙ䤓㽈䂜✛㻰䂜㈊ㄤ 䂔㾦㄁⑏ᇭ
⅔抑䞷ℝ䀆㕣 Pⅴₚ⦿◉⸘⏷∎䞷
Use only at altitudes not more than 2000m above sea level.
⅔抑䞷ℝ槭䍼サ㺣⊨㧰ↅₚ⸘⏷∎䞷
䘾⬒≬㔳  ₼⦌ 5R+6
䘾≬∎䞷㦮㢾⪉ℝ㦻ℶ❐䞷ℝ┭⏻䘾⬒ᇭ
Environmental Protection Use Period is based on the product being used in an office environment.
巵⛙᧶
㷳⃉ $ 儶ℶ❐᧨⦷䞮㿊䘾⬒₼᧨年ℶ❐♾厌↩抯㒟㡯兎䟄㄁㓿ᇭ⦷扨䱜㍔⑄ₚ᧨♾厌榏尐䞷㓆⺈␅㄁㓿摖 ♥♾嫛䤓㘹㡌ᇭ
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Specifications PLT-02931, Rev. A.0

1.6 Technical specifications

Component Description
Card cleaning Replaceable cleaning roller (included with each print ribbon). Recommended cleaning
cycle after 2,000 cards.
Card materials and types Press polished PVC
Composite (PET/PVC with PVC as an outer layer)Laminated PVC (credit card construction)100% PETG100% Polycarbonate
Card sizes supported These card printers accept standard CR-80 sized cards (3.370" L x 2.125" W / 85.6 mm
L x 54 mm W) with a thickness of 30 mil.
Dimensions (H x W x D) Printer: 11.50" x 14.50" x 12" (292 mm x 368 mm x 305 mm)
Printer with dual-sided module: 11.50" x 19.75" x 12" (292 mm x 501 mm x 305 mm
Display OLED graphical display
Encoding options Magnetic stripe:
ISO compliant, dual high/low coercivity, Tracks 1, 2 and 3JIS II mag Custom and raw
Contact and contactless smart card:
Contact—OMNIKEY® 5122Contactless—OMNIKEY 5127 CK MiniProgrammer—OMNIKEY 5127 CK SI
HID Global certified supplies Note: The HDP6600 printer requires highly specialized print ribbons to function
properly. To maximize printer life, reliability, printed card quality and durability, you must use only HID Global certified supplies. For this reason, your HID Global warranty is void, where not prohibited by law, if you use non-HID Global certified supplies. To order additional materials, please contact your authorized reseller.
Hopper capacity—input 100 cards, 30 mil—standard hopper
200 cards, 30 mil—dual-input hopper (optional)
Hopper capacity—output 200 card output hopper capacity, 30 mil
Interface USB 2.0 (high speed)
Ethernet with internal print serverInterfacing information for E-card options
HDP film options Clear film, 1,500 prints
HDP film storage temperature
Memory 1 GB
77° F (25° C) or lower for no longer than 1.5 years.
PLT-02931, Rev. A.0 Specifications
Component Description
Microsoft Windows compatibility
Operating conditions Operating temperature: 65 to 90° F (18 to 32° C)
Options Dual-sided module
Print area Over-the-edge on CR-80 cards
Print colors Up to 16.7 million and 256 shades per pixel
Print method HDP dye-sublimation / resin thermal transfer
Print nodes HDP6600 DPI print head only
Windows 7 (32- and 64-bit)Windows 8 / 8.1 (32- and 64-bit)Windows 10 (32- and 64-bit)Windows Server 2008 R1 (32- and 64-bit)Windows Server 2008 R2 (64-bit only)Windows Server 2012Windows Server 2012 R2 Windows Server 2016
Humidity: 20 to 80% non-condensing
Magnetic stripe encoderContact encoderContactless encoderProgrammer encoderPrinter cleaning kitFlattener
Print resolution 600 DPI
Print ribbon options Prints or images:
YMCK*—750 printsYMCKK*—600 prints
*Indicates the ribbon type and the number of ribbon panels printed. Key: Y = Yellow, M =Magenta, C = Cyan, and K = Resin Black
Print speed YMCK—Up to 230 cards per hour/16 seconds per card
Power source voltage, current & frequency
Ship weight Printer: 20.20 lbs (9.16 kg)
System requirements Access
Warranty Printer: Three-year (one-year On-Call Express, US only)
Supply voltage / Current: 100 to 240V AC, 3.5A maximum Supply frequency: 50 Hz and 60 Hz
Printer with dual-sided module: 24.50 lbs (11.11 kg)
https://www.support.microsoft.com and search for your Microsoft Windows
OS system requirements.
Three-year factory warrantyCovers parts and depot repairFirst year On-Call-Express (loaner printer US only)Second year On-Call-Express available for a fee. This must be purchased before
the first-year On-Call-Express expires.
Printhead: Lifetime; unlimited pass with HID Global certified card
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Specifications PLT-02931, Rev. A.0
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Section
2

2 Setup and installation

This section describes the setup and installation for the HDP®6600 card printer.

2.1 Selecting a good location

The following guidelines help to ensure optimal printing performance:
Place the unit in a location with adequate air circulation to prevent internal heat buildup.
Use the dimensions of the printer as a guideline for the minimum clearances to the unit.
Allow for adequate clearance in front of the unit to accommodate the unit with its covers open.
Do not install the unit near heat sources such as radiators or air ducts or in a place subject to direct
sunlight, excessive dust, mechanical vibration, or shock.

2.2 Moisture condensation

If the unit is brought directly from a cold to a warm location or is placed in a a very damp room, moisture may condense inside the unit. Should this occur, print quality may not be optimal.
Leave the unit unplugged in a warm, dry room for several hours before using to allow any moisture to evaporate.
Caution: For safety purposes, Ethernet is not intended for a direct connection outside of the building. Attention: Pour des raisons de sécurité, Ethernet n'est pas conçu pour une connexion directe à l'extérieur
du bâtiment.
September 2018 19
Setup and installation PLT-02931, Rev. A.0

2.3 Unpacking and inspection

While unpacking the printer, inspect the carton to ensure that damage did not occur during shipping.
Make sure that all supplied accessories are included with the unit:
US/EU power cable
Card input cartridge
Card output hopper
Ferrite
USB cable
Make sure you have these accessories that are supplied separately:
HDP film
Print ribbon
Cards

2.4 Installing the HDP film

FARGO® High Definition printers require highly specialized supplies to function properly. This printer uses a refillable HDP film drawer. To maximize the printer durability, reliability and printed card quality, you must use only FARGO-certified supplies. If not using FARGO-certified supplies, your FARGO warranty is void, where not prohibited by law.
1. Open the front door.
PLT-02931, Rev. A.0 Setup and installation
2. Slide out the HDP film drawer by pulling on the gray handle.
Caution: Be careful not to touch the hot holler surface identified with this symbol.
3. Unlatch and raise the accumulator unit. Twist the accumulator unit 90° to the right.
4. Pull down the HDP film loading handle.
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Setup and installation PLT-02931, Rev. A.0
5. Load the HDP film, ensuring that each spool is correctly fitted to the corresponding color cartridge, and the film is not loose.
Note: Used film should have used panels to the left of the purple roller and new panels to the right of
the purple roller.
6. Push up the HDP film loading handle.
7. Twist the accumulator unit 90 to the left. Push down in the center of the accumulator unit until it clicks into place.
PLT-02931, Rev. A.0 Setup and installation
8. Slide the HDP film drawer in until the gray handle clicks/latches.
9. Close the printer front cover.
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Setup and installation PLT-02931, Rev. A.0

2.5 Installing the print ribbon

Important: Do not connect the power supply or communication cable (USB or Ethernet) at this stage.
FARGO High Definition printers require highly specialized supplies to function properly. This printer uses a refillable ribbon drawer. To maximize the printer durability, reliability and printed card quality, you must use only FARGO-certified supplies. If not using FARGO-certified supplies, your FARGO warranty is void, where not prohibited by law.
Each print ribbon includes a replaceable cleaning roller. The recommended cleaning cycle is after every 2,000 cards printed.
1. Open the printer front cover.
2. Slide out the ribbon drawer by pulling on the gray handle.
PLT-02931, Rev. A.0 Setup and installation
3. Pull down the loading handle.
4. Load the ribbon, ensuring that each spool is correctly fitted to the corresponding color cartridge, and the ribbon is not loose.
5. Push up the ribbon loading handle.
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Setup and installation PLT-02931, Rev. A.0
6. Slide in the ribbon drawer until the handle clicks/latches.
7. Close the printer front cover.

2.6 Installing the cleaning roller

Every HDP print ribbon contains a cleaning roller. Each time a new HDP print ribbon is inserted, a new cleaning roller should be installed.
1. Remove the protective sleeve from the cleaning roller.
PLT-02931, Rev. A.0 Setup and installation
2. Insert the cleaning roller into the card input area.
3. Attach the card input cartridge to the printer.
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Setup and installation PLT-02931, Rev. A.0

2.7 Installing blank cards into the input card hopper

Load the cards with the print side down and (if applicable) the magnetic stripe up and towards the front of the printer.
Notes:
FARGO UltraCard® Premium card types are recommended (see Section 2.7.1 General card information).
Cards eject into the output hopper or reject hopper.
Each input hopper holds 100 cards.
1. Press the button to open the card input cartridge.
2. Load blank cards then close the card input cartridge.
Note: If using cards with a magnetic stripe, load the cards with the stripe facing up and towards the
front of the printer.
3. Close the input card hopper door.
PLT-02931, Rev. A.0 Setup and installation
4. Attach the card output hopper to the printer.

2.7.1 General card information

Important: For the best results and ISO card specification compliance, composite PVC is recommended
over straight PVC.
The printer prints onto any card with a clean level, and polished PVC surface.
Suitable cards must have a polished PVC surface free of fingerprints, dust, or any other types of
embedded contaminants.
For best results, HID recommends UltraCard, UltraCard stock has a glossy PVC laminate on top and
bottom and is optically inspected to provide the cleanest, most scratch and debris-reduced cards possible. Two types of UltraCard card stock are available.
UltraCard stock has a PVC core and offers medium card durability.
UltraCard Premium stock has a 40% polyester core and offers high durability (recommended).
Both types of UltraCards produce printed images with a glossy, photo-quality finish.
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Setup and installation PLT-02931, Rev. A.0

2.8 Printer power

Important: Do not connect the printer USB cable until prompted during the printer driver installation.
To connect power to the printer:
1. Plug the power cable into the back of the printer.
2. Plug the wall power cable into a standard 100-240 VAC power outlet.
3. Switch on the printer.
Note: If the physical switch is left on and the printer is left idle, the printer enters a low power state.
When a print job is sent, the printer restores full power and the print job commences.
Important: If connecting by Ethernet, add the ferrite (supplied with the printer) before plugging in the
Ethernet cable.
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