Regulatory Compliance _____________________________________________________________________ 8
Agency Listings ____________________________________________________________________________ 8
United States _____________________________________________________________________________ 9
Canada __________________________________________________________________________________ 9
Environmental Protection (China-RoHS) _____________________________________________________ 10
Traditional Chinese RF Emissions and Safety Statements _______________________________________ 11
Taiwan Traditional Chinese _______________________________________________________________ 12
China Simplified Chinese _________________________________________________________________ 12
Japan ________________________________________________________________________________ 14
Home Screen ____________________________________________________________________________ 21
System Information Screen Option _________________________________________________________ 26
Process Status _________________________________________________________________________ 27
Main Menu ______________________________________________________________________________ 28
Using the Card tab ________________________________________________________________________ 55
Selecting the Card Size ___________________________________________________________________ 56
Selecting the Card Type __________________________________________________________________ 57
Printing on Alternate Card Stocks __________________________________________________________ 59
Conducting the Tape Adhesion Test ________________________________________________________ 60
Using the Card Hopper Selection __________________________________________________________ 62
Setting the Orientation __________________________________________________________________ 63
Specifying the number of Copies __________________________________________________________ 64
Selecting the Diagnostics button ___________________________________________________________ 64
Printing a Test Print Image _______________________________________________________________ 65
Selecting the About button _______________________________________________________________ 66
Selecting the Toolbox button _____________________________________________________________ 66
Using the Device Options tab _______________________________________________________________ 67
Detecting Supplies at Print Time Function ___________________________________________________ 68
Adjusting the Ribbon Type _______________________________________________________________ 69
Adjusting the Film Type __________________________________________________________________ 70
Using the Dual Sided Group Functions ______________________________________________________ 70
Using the Dual Sided - Print Both Sides option ________________________________________________ 71
Using the Print Both Sides - Split 1 Set of Ribbon Panels option __________________________________ 71
Using the Print Both Sides - Print Back Image on Front of Card option _____________________________ 72
Using the Dual Sided - Print Back Side Only option ____________________________________________ 72
Using the Print Quality___________________________________________________________________ 73
Using the Options Group _________________________________________________________________ 74
Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options __________________________ 74
Using the Disable Printing option __________________________________________________________ 76
Using the Dual Pass and Invert F-Panel Image options _________________________________________ 77
Using the Secure Resin Erase _____________________________________________________________ 77
Using the Encrypt Job Data _______________________________________________________________ 78
Using the Use Substitute Panel Data________________________________________________________ 78
Using the Image Color tab __________________________________________________________________ 80
Using the Image Quality – Color Matching dropdown __________________________________________ 81
Adjusting for the Resin Dither _____________________________________________________________ 83
Using the Advanced Image Color window ___________________________________________________ 84
Using the Image Transfer tab ________________________________________________________________ 87
Adjusting the Image Position controls ______________________________________________________ 88
Adjusting the Transfer Dwell Time and Temperature __________________________________________ 90
Using the Flattener Settings ______________________________________________________________ 91
Using the Default button _________________________________________________________________ 92
Using the Magnetic Encoding tab ____________________________________________________________ 93
Using the Encoding Mode dropdown list ____________________________________________________ 94
Selecting the Coercivity/Magnetic Track ____________________________________________________ 96
Reviewing the Shift Data Left Function ______________________________________________________ 97
Using the Character Size buttons __________________________________________________________ 97
Using the ASCII Offset dropdown list _______________________________________________________ 98
Using the Bit Density dropdown list ________________________________________________________ 98
Using the LRC Generation dropdown list ____________________________________________________ 99
Using the Character Parity Mode dropdown list _____________________________________________ 100
Reviewing the ISO Track Locations ________________________________________________________ 101
Sending the Track Information ___________________________________________________________ 102
HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1
Reviewing the Sample String _____________________________________________________________ 103
Reviewing the ASCII Code and Character Table ______________________________________________ 104
Using the Default button ________________________________________________________________ 105
Using the Lamination tab __________________________________________________________________ 106
Selecting the Lamination Position _________________________________________________________ 107
Adjusting the Lamination Speed - Transfer Dwell Time ________________________________________ 107
Selecting the Lamination Side dropdown menu ______________________________________________ 107
Selecting the Lamination Type ___________________________________________________________ 108
Using the K Panel Resin tab ________________________________________________________________ 109
Using the Click and Drag capability ________________________________________________________ 110
Selecting “inches or mm” radio button ____________________________________________________ 110
Using the Add and Delete buttons ________________________________________________________ 110
Selecting the Full Card __________________________________________________________________ 111
Selecting the Defined Area and Undefined Area _____________________________________________ 111
Selecting the Print YMC under the K and Print K Only options __________________________________ 112
Using the Printer Supplies tab ______________________________________________________________ 113
Reviewing Information on the Supplies tab _________________________________________________ 114
Section 5: Accessing the Toolbox ____________________________________________________ 115
Selecting the Configuration tab _____________________________________________________________ 116
Using the Optional Printer Features Group Box ______________________________________________ 117
Using the Event Monitoring Group Box ____________________________________________________ 117
Reviewing the Ribbon Low message _______________________________________________________ 118
Reviewing the Laminate Low Message _____________________________________________________ 118
Using the Film Low message _____________________________________________________________ 118
Selecting the LCD Display Language _______________________________________________________ 119
Using the Printer LCD Display to set the language ___________________________________________ 119
Using the Driver to set the language_______________________________________________________ 120
Selecting the Calibrate Laminator tab ________________________________________________________ 121
Selecting the Calibrate Film tab _____________________________________________________________ 122
Selecting the Calibrate Ribbon tab __________________________________________________________ 123
Selecting the Clean Printer tab _____________________________________________________________ 124
Selecting the Advanced Settings tab _________________________________________________________ 126
Setting the Printhead Resistance _________________________________________________________ 127
Using the Print LOF (Left of Form) Option __________________________________________________ 127
Using the Image Darkness Option _________________________________________________________ 128
Using the Print TOF (Top of Form) Option __________________________________________________ 129
Using the Mag Top of Form Option________________________________________________________ 130
Using the Transfer TOF (Top of Form) Option _______________________________________________ 131
Using the Transfer EOF (End of Form) Option _______________________________________________ 132
Using the Transfer Temp Offset Option ____________________________________________________ 132
Using the Encoder Flip Angle Option ______________________________________________________ 133
Using the Print Flip Angle Option _________________________________________________________ 133
Using the Ribbon Print Take-up Tension Option _____________________________________________ 133
Using the Ribbon Print Supply Tension Option _______________________________________________ 133
Using the Film Print Take-up Tension Option ________________________________________________ 134
Using the Resin Heat Adjust Option _______________________________________________________ 134
Using the Sleep Time Option _____________________________________________________________ 134
Using the Blush Point Option ____________________________________________________________ 135
Using the LCD Contrast Option ___________________________________________________________ 135
Using the Film Supply Transfer Tension Option ______________________________________________ 135
Using the Film Take-up Transfer Tension Option _____________________________________________ 135
HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1
Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Workbench _____________________ 142
Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Application _____________________ 148
Using Inhibit Panel (via the Fargo Workbench Printer Utility) _____________________________________ 150
Using Inhibit Panel with an Application _______________________________________________________ 152
Generating Text Objects ________________________________________________________________ 152
Rendering Print Jobs ___________________________________________________________________ 153
Using the Test Print ____________________________________________________________________ 158
Troubleshooting the Inhibit Panel _________________________________________________________ 159
Section 8: General Troubleshooting _________________________________________________ 160
Troubleshooting - LCD and Printer Error Message Tables. ________________________________________ 160
How to use the LCD Error Message Table (example provided) __________________________________ 161
Troubleshooting with the LCD Error Message Table ____________________________________________ 162
HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1
Resolving the Communication Errors ______________________________________________________ 183
Printing a Test Image using the Workbench Diagnostic ________________________________________ 185
Reviewing the Alignment Self Test Card ____________________________________________________ 186
Reviewing the Magnetic Self Test _________________________________________________________ 186
Reviewing the YMCK Self Test ____________________________________________________________ 187
Reviewing the Color Bars Self Test ________________________________________________________ 187
Reviewing the Device Settings Self Test ____________________________________________________ 188
Reviewing the Resin Self Test ____________________________________________________________ 188
Using the Test Print ______________________________________________________________________ 189
Section 9: Packing the Card Printer __________________________________________________ 190
19/F 625 King‟s Road
North Point, Island East
Hong Kong
Phone: 852 3160 9800
Fax: 852 3160 4809
support.hidglobal.com
Trademarks
HID GLOBAL, HID, the HID logo, iCLASS and SIO are the trademarks or registered trademarks of
HID Global Corporation, or its licensors, in the U.S. and other countries.
Revision History
Contacts
Any questions regarding changes, corrections, updates or enhancements to this document
should be forwarded to:
Hid Global
Support Services
6533 Flying Cloud Drive
Eden Prairie, MN 55344 (USA)
(866)607-7339 Ext #6
FAX: (952) 946-8492
www.hidglobal.com
HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1
The Card Printer is listed under UL 60950-1 (2nd edition)
INFORMATION TECHNOLOGY EQUIPMENT
Note: This product is intended to be supplied by a Listed Power
Unit marked Class 2 and rated for 24 V dc, 3.3A minimum
CSA
The Printer manufacturer has been authorized by UL to
represent the Card Printer as CSA Certified under CSA
Standard C22.2 No. 60950-1-07 2nd edition
File Number: E145118
FCC
The Card Printer complies with the requirements in Part 15 of
the FCC rules for a Class A digital device.
CE The Card Printer has been tested and complies with EN300330-1, EN300-330-2, EN301-489-1, EN60950-1:2006 +
A11:2009
(Note: Based on the above testing, the Printer manufacturer
certifies that the Card Printer complies with the following of the
European Community and has placed the CE mark on the Card
Printer.)
The purpose of this section is to provide you with specific information on the Regulatory
Compliances, Agency Listings, Technical Specifications and Functional Specifications for the
HDP8500 Card Printer User Guide.
Regulatory Compliance
Agency Listings
HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference; in which case, you is required to correct the interference at his
own expense.
The user‟s manual or instruction manual for an intentional or unintentional radiator shall caution
the user that changes or modifications not expressly approved by the party responsible for
compliance could void the user‟s authority to operate the equipment. In cases where the
manual is provided only in a form other than paper, such as on a computer disk or over the
Internet, the information required by this section may be included in the manual in that
alternative form, provided the user can reasonably be expected to have the capability to access
information in that form.
Canada
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause undesired operation
of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne
doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
Caution: Changes or modifications not expressly approved by the party responsible
for compliance could void the user‟s authority to operate the equipment.
HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1
Full-color, YMC*, 750 prints
Full-color with resin black, YMCK*, 500 prints
Full-color with two resin black panels, YMCKK*, 500 prints
Full-Color – Half Panel YMCK*, 1000 prints
Full-color with resin black and heat seal panel for difficult-
to-print surfaces, YMCKH*, 500 prints
Full-color with resin black and inhibit panel for signature or
other non-printing areas, YMCKI*, 500 prints
Full-color with fluorescing and resin black, YMCFK*, 500
prints
Resin black, K, 3000 prints
* Indicates the Ribbon type and the number of Ribbon panels
printed where Y=Yellow, M=Magenta, C=Cyan, K=Resin
Black, H=Heat Seal , I= Inhibit, and F=Fluorescing
HDP Film Options
System Capability - HDP Film Options:
Clear (1,500 prints)
Standard Holographic (500 prints)
Custom Holographic, special order (500 prints)
Overlaminate Options
Overlaminate options:
Thermal Transfer Overlaminate, .25 mil thick, 500 prints
PolyGuard® Overlaminate, 1.0 mil and .6 mil thick, 250
prints (PolyGuard available in a CR-80 patch size)
All overlaminates available in clear, standard holographic
design or custom holographic design
Print Speed in Batch
Mode-Normal mode
Batch Mode:
Performance
Normal
Technical Specifications
HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1
Works in conjunction with the Printer to apply a variety of different
overlaminates to printed cards, providing increased card durability
and security.
Will laminate in either the single or dual side (simultaneous) process
(Note: When printing a batch of cards, the Printer can be encoding
and printing one card while the Lamination Module laminates another
card.)
Display
3.2” AVGA TFT LCD w/ Resistive Touch Overlay
Printhead
The component of the Printer that actually does the printing.
USB Interface
Connect to the Windows PC USB port
Hardware
Accessories &
Connectivity
Each model has multiple cords and connectors.
US power cord
EU power cord
USB cable (2.0)
Ethernet
Print Modes
There are two print modes (Performance and Normal )
Normal print mode (default)
Performance print mode is faster with lower image quality and is
most suitable for minimal color with mostly resin text.
Resin Scramble
(OPTIONAL)
The system can hide any information printed with the resin panel.
Edge-to-Edge
Printing
Prints over the edge on CR-80 cards.
Color Profile
System Color Management & None
Functional Specifications
HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1
Fully adjustable temp dwell
The card flattening routine occurs after the card is transferred but
before lamination.
The card flattener has an adjustable temp and dwell.
You can select from different offset values from the default temp.
You can select from different offset values from the default dwell.
The card flattener has a 0 to 15 second adjustable delay before
the flattening routine will run.
The driver can disable the card flattener, if a dual sided job is
sent.
Recommended for heat sensitive PVC cards.
Locks
Hardware locks are a standard feature.
Mechanical and key locks are used to secure the doors on the
input card cartridges, the access door to the printer, the access
door to the Laminator and the output card Hopper.
The input card cartridges are manually secured to the printer
mechanism via toggle latch located inside the access door of the
printer.
The Printer and Laminator include a compatible hole with a
Kensington lock.
The printer and Laminator include threaded hardware.
Andon Light
(OPTIONAL)
4-Color Andon Light option. Each color is controlled separately. The
four colors indicate the following:
Red: A printer error has occurred or operator intervention is
needed.
Blue: Printer has run out of materials (film, ribbon or cards)
Green: Normal Printer operation.
Orange: User intervention is needed soon. Printer materials are
low or the printer needs to be cleaned.
HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1
Note: Select the desired option to view information
Serial Number
Model Name
Printer Firmware
Laminator Firmware
Display Firmware
MAC Address
IP Address
Ribbon Type
Film Type
Lam 1 Type
Lam 2 Type
Mag Encoder
Smart Encoder
Prox Encoder
Mifare Encoder
iCLASS Encoder
Laminator
Flipper
Card Count
Pass Count
Transfer Count
System Information Screen Option
HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1