HID Global X001900 User Manual

© 2012 HID Global Corporation. All rights reserved.
Printing and Encoding Solutions
FARGO® HDP8500
User Guide
© 2012 HID Global Corporation. All rights reserved.
HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1
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© 2012 HID Global Corporation. All rights reserved.
Section 1: Specifications_____________________________________________________________ 8
Regulatory Compliance _____________________________________________________________________ 8 Agency Listings ____________________________________________________________________________ 8 United States _____________________________________________________________________________ 9 Canada __________________________________________________________________________________ 9
Environmental Protection (China-RoHS) _____________________________________________________ 10 Traditional Chinese RF Emissions and Safety Statements _______________________________________ 11 Taiwan Traditional Chinese _______________________________________________________________ 12 China Simplified Chinese _________________________________________________________________ 12 Japan ________________________________________________________________________________ 14
Korean _______________________________________________________________________________ 14 Technical Specifications ____________________________________________________________________ 15 Functional Specifications ___________________________________________________________________ 19
Section 2: Graphical Display _________________________________________________________ 21
Home Screen ____________________________________________________________________________ 21
System Information Screen Option _________________________________________________________ 26
Process Status _________________________________________________________________________ 27 Main Menu ______________________________________________________________________________ 28
Hopper Selection _______________________________________________________________________ 29
Tools –Diagnostic Self Test Options ________________________________________________________ 30
Tools –Diagnostic Mechanical Test Options __________________________________________________ 31
Sensor Calibration Options _______________________________________________________________ 32
Sleep and Lock Settings __________________________________________________________________ 33
Case Open ____________________________________________________________________________ 33
Station Error ___________________________________________________________________________ 34
Boolean Setting ________________________________________________________________________ 35
Settings Keypad ________________________________________________________________________ 35
Pin Keypad ____________________________________________________________________________ 36
Security Keypad ________________________________________________________________________ 37
Text Button Select ______________________________________________________________________ 37
Notification List ________________________________________________________________________ 38
Menu Detail List ________________________________________________________________________ 38
Consumable Status _____________________________________________________________________ 39
Integer Selection _______________________________________________________________________ 39
Confirmation __________________________________________________________________________ 40
Card Counter __________________________________________________________________________ 40
Help Screen ___________________________________________________________________________ 41
Section 3: Setup and Installation Procedures___________________________________________ 42
Inspection – HDP8500 _____________________________________________________________________ 42
Unpacking the Printer. ___________________________________________________________________ 42
Choosing a Good Location ________________________________________________________________ 42
About Moisture Condensation ____________________________________________________________ 42
Loading the HDP Transfer Film ____________________________________________________________ 43
Loading the Ribbon _____________________________________________________________________ 45
Loading the Card Cleaning Roller __________________________________________________________ 47
Loading the Overlaminate ________________________________________________________________ 49
Loading the Blank Cards _________________________________________________________________ 51
Installing the Card Output Hopper _________________________________________________________ 53
Connecting Power to HDP8500 Printer and/or Lamination Module _______________________________ 53
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Printer Driver Installation Procedures _________________________________________________________ 54
Section 4: Printer Driver Operations _________________________________________________ 55
Using the Card tab ________________________________________________________________________ 55
Selecting the Card Size ___________________________________________________________________ 56
Selecting the Card Type __________________________________________________________________ 57
Printing on Alternate Card Stocks __________________________________________________________ 59
Conducting the Tape Adhesion Test ________________________________________________________ 60
Using the Card Hopper Selection __________________________________________________________ 62
Setting the Orientation __________________________________________________________________ 63
Specifying the number of Copies __________________________________________________________ 64
Selecting the Diagnostics button ___________________________________________________________ 64
Printing a Test Print Image _______________________________________________________________ 65
Selecting the About button _______________________________________________________________ 66
Selecting the Toolbox button _____________________________________________________________ 66 Using the Device Options tab _______________________________________________________________ 67
Detecting Supplies at Print Time Function ___________________________________________________ 68
Adjusting the Ribbon Type _______________________________________________________________ 69
Adjusting the Film Type __________________________________________________________________ 70
Using the Dual Sided Group Functions ______________________________________________________ 70
Using the Dual Sided - Print Both Sides option ________________________________________________ 71
Using the Print Both Sides - Split 1 Set of Ribbon Panels option __________________________________ 71
Using the Print Both Sides - Print Back Image on Front of Card option _____________________________ 72
Using the Dual Sided - Print Back Side Only option ____________________________________________ 72
Using the Print Quality___________________________________________________________________ 73
Using the Options Group _________________________________________________________________ 74
Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options __________________________ 74
Using the Disable Printing option __________________________________________________________ 76
Using the Dual Pass and Invert F-Panel Image options _________________________________________ 77
Using the Secure Resin Erase _____________________________________________________________ 77
Using the Encrypt Job Data _______________________________________________________________ 78
Using the Use Substitute Panel Data________________________________________________________ 78 Using the Image Color tab __________________________________________________________________ 80
Using the Image Quality – Color Matching dropdown __________________________________________ 81
Adjusting for the Resin Dither _____________________________________________________________ 83
Using the Advanced Image Color window ___________________________________________________ 84 Using the Image Transfer tab ________________________________________________________________ 87
Adjusting the Image Position controls ______________________________________________________ 88
Adjusting the Transfer Dwell Time and Temperature __________________________________________ 90
Using the Flattener Settings ______________________________________________________________ 91
Using the Default button _________________________________________________________________ 92 Using the Magnetic Encoding tab ____________________________________________________________ 93
Using the Encoding Mode dropdown list ____________________________________________________ 94
Selecting the Coercivity/Magnetic Track ____________________________________________________ 96
Reviewing the Shift Data Left Function ______________________________________________________ 97
Using the Character Size buttons __________________________________________________________ 97
Using the ASCII Offset dropdown list _______________________________________________________ 98
Using the Bit Density dropdown list ________________________________________________________ 98
Using the LRC Generation dropdown list ____________________________________________________ 99
Using the Character Parity Mode dropdown list _____________________________________________ 100
Reviewing the ISO Track Locations ________________________________________________________ 101
Sending the Track Information ___________________________________________________________ 102
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Reviewing the Sample String _____________________________________________________________ 103
Reviewing the ASCII Code and Character Table ______________________________________________ 104
Using the Default button ________________________________________________________________ 105 Using the Lamination tab __________________________________________________________________ 106
Selecting the Lamination Position _________________________________________________________ 107
Adjusting the Lamination Speed - Transfer Dwell Time ________________________________________ 107
Selecting the Lamination Side dropdown menu ______________________________________________ 107
Selecting the Lamination Type ___________________________________________________________ 108 Using the K Panel Resin tab ________________________________________________________________ 109
Using the Click and Drag capability ________________________________________________________ 110
Selecting “inches or mm” radio button ____________________________________________________ 110
Using the Add and Delete buttons ________________________________________________________ 110
Selecting the Full Card __________________________________________________________________ 111
Selecting the Defined Area and Undefined Area _____________________________________________ 111
Selecting the Print YMC under the K and Print K Only options __________________________________ 112 Using the Printer Supplies tab ______________________________________________________________ 113
Reviewing Information on the Supplies tab _________________________________________________ 114
Section 5: Accessing the Toolbox ____________________________________________________ 115
Selecting the Configuration tab _____________________________________________________________ 116
Using the Optional Printer Features Group Box ______________________________________________ 117
Using the Event Monitoring Group Box ____________________________________________________ 117
Reviewing the Ribbon Low message _______________________________________________________ 118
Reviewing the Laminate Low Message _____________________________________________________ 118
Using the Film Low message _____________________________________________________________ 118
Selecting the LCD Display Language _______________________________________________________ 119
Using the Printer LCD Display to set the language ___________________________________________ 119
Using the Driver to set the language_______________________________________________________ 120 Selecting the Calibrate Laminator tab ________________________________________________________ 121 Selecting the Calibrate Film tab _____________________________________________________________ 122 Selecting the Calibrate Ribbon tab __________________________________________________________ 123 Selecting the Clean Printer tab _____________________________________________________________ 124 Selecting the Advanced Settings tab _________________________________________________________ 126
Setting the Printhead Resistance _________________________________________________________ 127
Using the Print LOF (Left of Form) Option __________________________________________________ 127
Using the Image Darkness Option _________________________________________________________ 128
Using the Print TOF (Top of Form) Option __________________________________________________ 129
Using the Mag Top of Form Option________________________________________________________ 130
Using the Transfer TOF (Top of Form) Option _______________________________________________ 131
Using the Transfer EOF (End of Form) Option _______________________________________________ 132
Using the Transfer Temp Offset Option ____________________________________________________ 132
Using the Encoder Flip Angle Option ______________________________________________________ 133
Using the Print Flip Angle Option _________________________________________________________ 133
Using the Ribbon Print Take-up Tension Option _____________________________________________ 133
Using the Ribbon Print Supply Tension Option _______________________________________________ 133
Using the Film Print Take-up Tension Option ________________________________________________ 134
Using the Resin Heat Adjust Option _______________________________________________________ 134
Using the Sleep Time Option _____________________________________________________________ 134
Using the Blush Point Option ____________________________________________________________ 135
Using the LCD Contrast Option ___________________________________________________________ 135
Using the Film Supply Transfer Tension Option ______________________________________________ 135
Using the Film Take-up Transfer Tension Option _____________________________________________ 135
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Using the Film Print Supply Tension Option _________________________________________________ 136
Using the Cleaning rate Option ___________________________________________________________ 136
Using the Film Print Cooling Level Option __________________________________________________ 136
Using the Film Transfer Cooling Level Option ________________________________________________ 136
Using the EAT Disable Option ____________________________________________________________ 137
Using the Enable Ribbon Wrinkle Compensation Option_______________________________________ 137
Using the Standby Time Option __________________________________________________________ 137
Using the BEEP disable Option ___________________________________________________________ 137
Using the I Panel Heat Offset Option ______________________________________________________ 137
Using the Holo Transfer Offset Option _____________________________________________________ 137
Using the Standby Temp Option __________________________________________________________ 137
Using the Mag Hi-Co Voltage Offset Option _________________________________________________ 138
Using the Mag Lo-Co Voltage Offset Option _________________________________________________ 138
Using the Mag Flipper Angle Offset Option _________________________________________________ 138
Using the Fluorescent (F) Panel Heat Offset _________________________________________________ 138
Using the Lamination End of Form Option __________________________________________________ 138
Using the Lamination Temp Offset Option _________________________________________________ 138
Using the Lamination Bottom Takeup Option _______________________________________________ 138
Using the Lamination Top Takeup Option __________________________________________________ 138
Using the Lamination Card Backup Option __________________________________________________ 139
Using the Lamination Card Length Option __________________________________________________ 139
Using the Lamination Fan Speed Option____________________________________________________ 139
Using the Lamination Peel Off Delay Option ________________________________________________ 139
Reviewing the No Printer Connected error message __________________________________________ 139
Warming Time Delay ___________________________________________________________________ 140
Power On Ribbon Film Skip ______________________________________________________________ 140
Flipper Reject Angle ____________________________________________________________________ 140
Input Hopper Home Offset ______________________________________________________________ 140
Input Hopper Mag Offset _______________________________________________________________ 140
Transfer Image Length __________________________________________________________________ 140
Transfer Cooling Delay __________________________________________________________________ 140
Ribbon Factory Take-up _________________________________________________________________ 141
Ribbon Factory Supply __________________________________________________________________ 141
Film Factory Take-up ___________________________________________________________________ 141
Film Factory Supply ____________________________________________________________________ 141
Reviewing the Value outside the Range error message ________________________________________ 141
Section 6: Fluorescent Panel Usage __________________________________________________ 142
Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Workbench _____________________ 142 Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Application _____________________ 148
Section 7: Inhibit Panel Usage ______________________________________________________ 150
Using Inhibit Panel (via the Fargo Workbench Printer Utility) _____________________________________ 150 Using Inhibit Panel with an Application _______________________________________________________ 152
Generating Text Objects ________________________________________________________________ 152
Rendering Print Jobs ___________________________________________________________________ 153
Using the Test Print ____________________________________________________________________ 158
Troubleshooting the Inhibit Panel _________________________________________________________ 159
Section 8: General Troubleshooting _________________________________________________ 160
Troubleshooting - LCD and Printer Error Message Tables. ________________________________________ 160
How to use the LCD Error Message Table (example provided) __________________________________ 161 Troubleshooting with the LCD Error Message Table ____________________________________________ 162
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Troubleshooting the Printer Error Message Table ______________________________________________ 173 Communications Errors ___________________________________________________________________ 183
Resolving the Communication Errors ______________________________________________________ 183
Printing a Test Image using the Workbench Diagnostic ________________________________________ 185
Reviewing the Alignment Self Test Card ____________________________________________________ 186
Reviewing the Magnetic Self Test _________________________________________________________ 186
Reviewing the YMCK Self Test ____________________________________________________________ 187
Reviewing the Color Bars Self Test ________________________________________________________ 187
Reviewing the Device Settings Self Test ____________________________________________________ 188
Reviewing the Resin Self Test ____________________________________________________________ 188 Using the Test Print ______________________________________________________________________ 189
Section 9: Packing the Card Printer __________________________________________________ 190
Section 10: Firmware Updates _____________________________________________________ 191
Upgrading the Main Firmware with the Workbench Printer Utility _________________________________ 191
Section 11: HID Global Technical Support _____________________________________________ 193
Contacting Technical Support ____________________________________________________________ 193
Finding out when a Fargo Card Printer was manufactured _____________________________________ 193
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© 2012 HID Global Corporation. All rights reserved.
Date
Description
Document Version
05//2012
HDP8500 Industrial Card Printer/Encoder User Guide
1.0
North America
Europe, Middle East and Africa
15370 Barranca Parkway Irvine, CA 92618 USA Phone: 800 237 7769 Fax: 949 732 2120
Phoenix Road Haverhill, Suffolk CB9 7AE England Phone: +44 1440 714 850 Fax: +44 1440 714 840
Asia Pacific
19/F 625 King‟s Road North Point, Island East Hong Kong Phone: 852 3160 9800 Fax: 852 3160 4809
support.hidglobal.com
Trademarks
HID GLOBAL, HID, the HID logo, iCLASS and SIO are the trademarks or registered trademarks of HID Global Corporation, or its licensors, in the U.S. and other countries.
Revision History
Contacts
Any questions regarding changes, corrections, updates or enhancements to this document should be forwarded to:
Hid Global Support Services 6533 Flying Cloud Drive Eden Prairie, MN 55344 (USA) (866)607-7339 Ext #6 FAX: (952) 946-8492
www.hidglobal.com
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UL
The Card Printer is listed under UL 60950-1 (2nd edition) INFORMATION TECHNOLOGY EQUIPMENT
Note: This product is intended to be supplied by a Listed Power Unit marked Class 2 and rated for 24 V dc, 3.3A minimum
CSA
The Printer manufacturer has been authorized by UL to represent the Card Printer as CSA Certified under CSA Standard C22.2 No. 60950-1-07 2nd edition
File Number: E145118
FCC
The Card Printer complies with the requirements in Part 15 of the FCC rules for a Class A digital device.
CE The Card Printer has been tested and complies with EN300­330-1, EN300-330-2, EN301-489-1, EN60950-1:2006 + A11:2009
(Note: Based on the above testing, the Printer manufacturer certifies that the Card Printer complies with the following of the European Community and has placed the CE mark on the Card Printer.)
LVD 2006/95/EC, EMC 2004/108/EC, R&TTE 1999/5/EC, ROHS 2002/95/EC
Environmental
Power supply Efficiency level V minimum, RoHS, China RoHS
Emissions Standards
FCC Part 15 Class A, RSS-GEN, RSS 210 ,CNS 13438, EMC 2004/108/EC, R&TTE 1999/5/EC,GB9254-2008, GB 17625
Safety Standards
UL IEC 60950-1 (2nd edition), CSA C22.2 No. 60950-1-07 2nd edition, LVD 2006/95/EC,GB4943, CNS14336
Section 1: Specifications
The purpose of this section is to provide you with specific information on the Regulatory Compliances, Agency Listings, Technical Specifications and Functional Specifications for the HDP8500 Card Printer User Guide.
Regulatory Compliance
Agency Listings
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United States
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause
undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference; in which case, you is required to correct the interference at his own expense.
The user‟s manual or instruction manual for an intentional or unintentional radiator shall caution
the user that changes or modifications not expressly approved by the party responsible for compliance could void the user‟s authority to operate the equipment. In cases where the manual is provided only in a form other than paper, such as on a computer disk or over the Internet, the information required by this section may be included in the manual in that alternative form, provided the user can reasonably be expected to have the capability to access information in that form.
Canada
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
Caution: Changes or modifications not expressly approved by the party responsible
for compliance could void the user‟s authority to operate the equipment.
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Environmental Protection (China-RoHS)
Environmental Protection Use Period is based on the product being used in an office environment.
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Traditional Chinese RF Emissions and Safety Statements
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符号
涉及安全的重要过程
危险:
如果不遵循这些安装指南进行操作,可能会导致重伤,甚
至死亡。
可能引发安全问题的信息由警告符号(如左图所示)来表
示。
为了确保人身安全,在执行前面带有此符号的操作之
前,请先阅读下面的安全消息。
为了确保人身安全,除非另有规定,否则在执行维修过
Taiwan Traditional Chinese
經型式認證合格之低功率射頻電機,非經許可,公司、商號或使用者均不得
擅自變
更頻率、加大功率或變更原設計之特性及功能。低功率射頻電機之使用不得
影響飛
航安全及干擾合法通信;經發現有干擾現象時,應立即停用,並改善至無干
擾時方
得繼續使用。前項合法通信,指依電信法規定作業之無線電通信。低功率射
頻電機
須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
China Simplified Chinese
安全消息(请仔细阅读)
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程前,始终应断开电源。
小心:
此设备为静电敏感设备。如果暴露在静电电流下,可能会
损坏设备。
可能引发静电安全问题的信息由警告符号(如左图所示)
来表示。
为了防止设备或介质受损,在执行前面带有此符号的操
作之前,请先阅读下面的安全消息。
为了防止设备或介质受损,请在处理电路板和打印头部
件中或附近的电缆时,遵守所有规定的静电放电 (ESD) 过程。
为了防止设备或介质受损,请始终佩带适当的个人接地
设备(例如,已接地避免出现潜在损坏的高质量腕
带)。
为了防止设备或介质受损,除非另有规定,否则在执行
任何维修过程前,始终应将色带和证卡与打印机分离。
为了防止设备或介质受损,在操作打印机前,请取下手
指和手上的珠宝饰物,并将手上的油渍和污渍彻底清洗
干净。
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Japan
この装置は総務省の型式指定を受けています。"
(総務省指定番号は第 AC-xxxxx号です)
本製品は電波を使用した RFID 機器の読み取り・書き込み装置です。
そのため使用する用途・場所によっては、医療機器に影響を与える恐れが
あります
Korean
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Print Method
HDP Dye-Sublimation/ Resin Thermal Transfer
Print Resolution
300 dpi (11.8 dots per mm)
Print Colors
Up to 16.7 million and 256 shades per pixel
Print Ribbon Options
HDP8500 (prints or images):
Full-color, YMC*, 750 prints Full-color with resin black, YMCK*, 500 prints Full-color with two resin black panels, YMCKK*, 500 prints Full-Color – Half Panel YMCK*, 1000 prints Full-color with resin black and heat seal panel for difficult-
to-print surfaces, YMCKH*, 500 prints
Full-color with resin black and inhibit panel for signature or
other non-printing areas, YMCKI*, 500 prints
Full-color with fluorescing and resin black, YMCFK*, 500
prints
Resin black, K, 3000 prints
* Indicates the Ribbon type and the number of Ribbon panels printed where Y=Yellow, M=Magenta, C=Cyan, K=Resin Black, H=Heat Seal , I= Inhibit, and F=Fluorescing
HDP Film Options
System Capability - HDP Film Options:
Clear (1,500 prints) Standard Holographic (500 prints) Custom Holographic, special order (500 prints)
Overlaminate Options
Overlaminate options:
Thermal Transfer Overlaminate, .25 mil thick, 500 prints PolyGuard® Overlaminate, 1.0 mil and .6 mil thick, 250
prints (PolyGuard available in a CR-80 patch size)
All overlaminates available in clear, standard holographic
design or custom holographic design
Print Speed in Batch Mode-Normal mode
Batch Mode: Performance
Normal
Technical Specifications
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Print Mode
Mode
YMC
24 seconds per card/ 150 cards per hour
29 seconds per card/ 124 cards per hour
YMCK
29 seconds per card/ 124 cards per hour
35 seconds per card/ 103 cards per hour
YMCKK
40 seconds per card/ 90 cards per hour
49 seconds per card/ 73 cards per hour
YMCK+Lam
34 seconds per card/ 106 cards per hour
40 seconds per card/ 90 cards per hour
YMCKK+Lam
48 seconds per card/ 75 cards per hour
55 seconds per card/ 65 cards per hour
Power Source Voltage, Amp & Frequency
Supply Voltage/Amp:
100-240 VAC, 3.5 A MAX Supply Frequency: 50 Hz and 60 Hz
Power Supply
Printer- two (2) internal heavy duty power supplies Laminator- one (1) internal heavy duty power supply
Dual Input Hopper
Two (2) Input Hoppers included:
Input Hopper supports 200 count card each
Card Exception Feed
standard
Card Input Capacity
400 – (.030” / .762 mm) cards (Dual input Hoppers with 200 cards each)
Card Output Capacity
Concealed/tinted output bin, lockable access and attachment to printer , 200 card minimum
.030” ( 30 mil) to .050” (50 mil) (.762 mm to 1.27 mm)
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Reject Area Capacity
15 cards capacity, lockable (.030” and .762mm)
Card Materials and Types
ABS Laminated PVC PET PETG Proximity Smart Cards Mag Stripe cards Optical memory cards Polycarbonate
Card Thickness
System will be compatible with card thicknesses from 20-
50 mil
Print only: .020” (20 mil) to .050” (50 mil) / .762mm to
1.27mm
Print/Lamination: .030” (30 mil) to .050” (50 mil) / .762mm
to 1.27mm
Card Sizes Supported
CR-80 (3.452”L x 2.204”W and 87.7mmL x 56mmW).
Memory
32 MB RAM
Card Cleaning Roller
Automatically cleans cards for higher print quality. Replaceable biodegradable cleaning roller
Card Cleaning
Printer will use 2 integrated cleaning stations. Laminator will use 3 integrated cleaning station.
Cleaning Prompt
3000 cards default. Interval is adjustable.
Display
3.2 “ Touchscreen Graphical Display
MS Windows Compatibility
Windows XP Server 2003 Vista (32 & 64 bit) Windows Server (32 & 64 bit) Windows 7 (32 & 64 bit) Windows 2008 R1 R2
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Magnetic Stripe Encoding (Options)
Dual high- and low-Coercivity Tracks 1, 2 and 3 ISO Mag Encoding JIS 2 Mag Encoding Custom Encoding Raw Binary Encoding
E card
Omnikey 5125 Proximity Encoder Omnikey 5121 Encoder Magnetic Encoder Contact Encoder
Single Wire Encryption Options
Contactless Smart Card Encoder (HID iCLASS and
MIFARE)
Contact Smart Card Encoder reads from and writes to all
ISO7816-1 and 2 and 3 and 4 memory and microprocessor smart cards (T=0, T=1) as well as synchronous cards
Prox Card Reader (HID read-only)
Encryption
AES-256 data
USB Connection
USB 2.0 standard
Ethernet Connection
Ethernet standard
System Requirements
x86 based PC or compatible, Windows XP, Windows 2003, Windows Vista, Windows 2008, or Windows 7
500MHz computer with 256MB of RAM or higher, 500MB free hard disk space or higher
Operating Conditions
Operating Temperature: 65° to 90° F and 18° to 32° C Humidity: 20 - 80% non-condensing
Dimensions
28.2 “ width x 14.0 “ depth x 15.5” height –Printer only
Ship Weight
Printer: 61 lbs. Laminator: 30 lbs.
Warranty
Printer- 3 years Printhead Lifetime ; unlimited passes Extended Warranty available No On-Call Express offered
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Component
Description
Card Cartridge
Load blank cards into this Cartridge.
Card Output Hopper
Stores 200 cards.
Card Lamination Module
Works in conjunction with the Printer to apply a variety of different overlaminates to printed cards, providing increased card durability and security.
Will laminate in either the single or dual side (simultaneous) process (Note: When printing a batch of cards, the Printer can be encoding
and printing one card while the Lamination Module laminates another card.)
Display
3.2” AVGA TFT LCD w/ Resistive Touch Overlay
Printhead
The component of the Printer that actually does the printing.
USB Interface
Connect to the Windows PC USB port
Hardware Accessories & Connectivity
Each model has multiple cords and connectors.
US power cord EU power cord USB cable (2.0) Ethernet
Print Modes
There are two print modes (Performance and Normal )
Normal print mode (default) Performance print mode is faster with lower image quality and is
most suitable for minimal color with mostly resin text.
Resin Scramble (OPTIONAL)
The system can hide any information printed with the resin panel.
Edge-to-Edge Printing
Prints over the edge on CR-80 cards. Color Profile
System Color Management & None
Functional Specifications
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Card Flattener (OPTIONAL)
Fully adjustable temp dwell The card flattening routine occurs after the card is transferred but
before lamination.
The card flattener has an adjustable temp and dwell. You can select from different offset values from the default temp. You can select from different offset values from the default dwell. The card flattener has a 0 to 15 second adjustable delay before
the flattening routine will run.
The driver can disable the card flattener, if a dual sided job is
sent.
Recommended for heat sensitive PVC cards.
Locks
Hardware locks are a standard feature.
Mechanical and key locks are used to secure the doors on the
input card cartridges, the access door to the printer, the access door to the Laminator and the output card Hopper.
The input card cartridges are manually secured to the printer
mechanism via toggle latch located inside the access door of the printer.
The Printer and Laminator include a compatible hole with a
Kensington lock.
The printer and Laminator include threaded hardware.
Andon Light (OPTIONAL)
4-Color Andon Light option. Each color is controlled separately. The four colors indicate the following:
Red: A printer error has occurred or operator intervention is
needed. Blue: Printer has run out of materials (film, ribbon or cards) Green: Normal Printer operation. Orange: User intervention is needed soon. Printer materials are
low or the printer needs to be cleaned.
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Click this icon to get to the System Information Screen
System Information Screen Option.
This is the Notification Icon which shows status and error messages
Notification Icons
These are the icons displayed in the notification area.
Section 2: Graphical Display
Home Screen
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HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Laminator configuration (if displayed is installed)
Laser Engraver (if displayed is installed)
HID Printer
Encoder (if displayed is installed)
Icon shows status is PROBLEM Press the Station icon to open the Station Details screen,
which provides more detail about the station status.
Icon shows status is BUSY Press the Station icon to open the Station Details screen,
which provides more detail about the station status.
Icon shows status is READY Press the Station icon to open the Station Details screen,
which provides more detail about the station status.
Home Screen ( continued)
HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1
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© 2012 HID Global Corporation. All rights reserved.
Printer lock
Hopper Select Ribbon Film Laminate levels shown
Card Count
Setup Menu
Home Screen ( continued)
HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1
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© 2012 HID Global Corporation. All rights reserved.
Home Screen
Back one level
HELP
The side buttons allow vertical scrolling when the current screen accommodates multiple lines.
Home Screen ( continued)
HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1
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© 2012 HID Global Corporation. All rights reserved.
Note: Select the desired option to view information
Serial Number Model Name Printer Firmware Laminator Firmware Display Firmware MAC Address IP Address Ribbon Type Film Type Lam 1 Type Lam 2 Type Mag Encoder Smart Encoder Prox Encoder Mifare Encoder iCLASS Encoder Laminator Flipper Card Count Pass Count Transfer Count
System Information Screen Option
HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1
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© 2012 HID Global Corporation. All rights reserved.
While the printer is working, the Notification icon shows a moving gear .
Each Station icon shows a progress bar with its current progress
in the job
A global pause button is shown.
Process Status
HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1
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© 2012 HID Global Corporation. All rights reserved.
Printer Settings
For details see:
Selecting the Advanced Settings tab
Printer Transfer Laminator Mag Encoding Flipper Hopper (see Display A below for details) Display Network Language
Tools
Diagnostics Self Test (see Display B below for details) Mechanical Test (see Display C below for
details)
Cleaning the Printer
Firmware Upgrade (use the
Workbench Utility Program)
Sensor Calibration
Calibration ( see Display D below for details)
Ribbon Sensor
Main Menu
Press the Setup Menu Icon on the Home Screen to access the Main Menu
Icon Name Options Included
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© 2012 HID Global Corporation. All rights reserved.
Film Sensor Mag Sensor Lamination Sensor
Lock and Sleep settings
See Display E below for details
Sleep Time Stand-by Time Stand-by Temp Display Sleep Time Change password
Hopper selection screen allows the user to change the hopper where cards are fed from.
Green indicates the selected hopper, also shows cancel and save buttons.
Main Menu (continued)
Hopper Selection
Display A
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© 2012 HID Global Corporation. All rights reserved.
Alignment Test YMC Color Bar Test Magnetic Test YMCK Test Standard Resin Test Printer Settings card Color Photo Test
Main Menu (continued)
Display B
Tools –Diagnostic Self Test Options
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