HID Global X001800B, X001800D, X001800A User Manual

15370 Barranca Parkway Irvine, CA 92618-2215

USA

DTC4500 User Guide

P/N: L001444

Exclusive permission is granted to authorized resellers of HID Global products to reproduce and distribute this copyrighted document to authorized HID Global customers, who have signed a no disclosure agreement regarding the restricted, proprietary use of said document.

The revision number for this document will be updated to reflect changes, corrections, updates and enhancements to this document.

Revision Control

Date Document Title

Number

Revision 1.0 March 2010 DTC4500

Card Printer/Encoder User Guide

Trademarks and Disclaimers

HID, HID Global, and Fargo are the trademarks or registered trademarks of HID Global Corporation in the U.S. and other countries.

The information contained in this document is provided AS IS without any warranty. HID Global hereby disclaims all warranties and conditions with regard to the information contained

herein, including all implied warranties of merchantability, fitness for a particular purpose, title and noninfringement.

In no event shall HID Global be liable, whether in contract, tort or otherwise for any indirect, special or consequential damages arising from the use of the information contained in this document.

Any questions regarding changes, corrections, updates or enhancements to this document should be forwarded to:

Hid Global Support Services 6533 Flying Cloud Drive Eden Prairie, MN 55344 (USA) (866)607-7339 Ext #6 FAX: (952) 946-8492

www.hidglobal.com

DTC4500 Card Printer/Encoder User Guide

Table of Contents

DTC4500 User Guide______________________________________________________________________ 1 Section 1: Specifications ___________________________________________________________________ 5

Regulatory Compliances ___________________________________________________________________________5 Agency Listings__________________________________________________________________________________6

United States__________________________________________________________________________________6

Canada ______________________________________________________________________________________6 Safety Messages (review carefully)___________________________________________________________________7 Environmental Protection (China-RoHS) ______________________________________________________________ 8

Traditional Chinese RF Emissions and Safety Statements _______________________________________________ 8

Simplified Chinese _____________________________________________________________________________ 9 Technical Specifications __________________________________________________________________________ 10 Functional Specifications__________________________________________________________________________ 13

Printer Components: Print Ribbons _______________________________________________________________ 13

Ribbon Types/Count Table______________________________________________________________________14

Printer Components: Blank Cards ________________________________________________________________15

Section 2: Setup and Installation Procedures_________________________________________________ 16

Choosing a Good Location ________________________________________________________________________16

About Moisture Condensation ___________________________________________________________________16

Unpacking and Inspection_______________________________________________________________________ 16 Installing the Print Ribbon Cartridge (DTC4500) _______________________________________________________ 17

Installing the Ribbon___________________________________________________________________________17 Installing Blank Cards into the Card Hopper (DTC4500)_________________________________________________19

Using the Single and Dual Hopper ________________________________________________________________ 19 Setting the Card Size for CR79 and CR80_____________________________________________________________ 23 Connecting the Printer power ______________________________________________________________________27

Section 3: Print Driver Installation_________________________________________________________ 28

Driver Installation Instructions _____________________________________________________________________28

Section 4: Printer Preferences Tab Functions ________________________________________________ 29

|contextid=30 Using the Card tab __________________________________________________________________ 29 Using the Toolbox Options ________________________________________________________________________30 |contextid=150 Using the Configuration Tab __________________________________________________________ 31 |contextid=151 Selecting the Calibrate Laminator tab____________________________________________________ 32 Using the Event Monitoring Group Box ______________________________________________________________ 34

Reviewing the Ribbon Low message ______________________________________________________________ 34 |contextid=152 Selecting the Calibrate Ribbon tab ______________________________________________________35 |contextid=154 Selecting the Clean Printer tab _________________________________________________________37 |contextid=155 Selecting the Advanced Settings tab_____________________________________________________ 38 |contextid=40Using the Device Options tab ___________________________________________________________ 46 |contextid=50Using the Image Color tab______________________________________________________________ 49 |contextid=51Using the Image Calibrate tab ___________________________________________________________52 |contextid=70Using the Magnetic Encoding Tab________________________________________________________ 53

Using the Magnetic Encoding Tab – ISO Standards___________________________________________________ 54

Using the Magnetic Encoding Tab – Custom Encoding or Raw Binary Encoding Mode ______________________ 56

Reviewing the ISO Track Locations_______________________________________________________________57

Reviewing the Sample String ____________________________________________________________________ 58

Sending the Track Information ___________________________________________________________________59

Reviewing the ASCII Code and Character Table_____________________________________________________ 60 |contextid=80Using the Lamination tab ______________________________________________________________ 62 |contextid=90 Using the Overlay / Print Area tab _______________________________________________________ 62

DTC4500 Card Printer/Encoder User Guide

|contextid=100Using the K Panel Resin tab ___________________________________________________________66 |contextid=120Using the Printer Info tab______________________________________________________________ 69

Section 5: Selecting the Fluorescent Panel Ribbon Type________________________________________ 70

Creating a Custom Fluorescent Image (using the YMCFKO Ribbon)_____________________________________ 70

Configuring Fluorescent Data (F-Panel for YMCFKO Ribbon) using the Application________________________72

Section 6: System Overview- Troubleshooting________________________________________________ 76

Reviewing the DTC4500 Sequence of Operations ______________________________________________________ 76

Reviewing the DTC4500 Sequence of Operations ____________________________________________________ 77

Section 7: Troubleshooting________________________________________________________________ 78

Printer Error Button and Display Message Table _______________________________________________________ 78 Using the Error Message Table_____________________________________________________________________80 Troubleshooting with the Error Message Table_________________________________________________________ 82 Printer Specific Tools (DTC4500)___________________________________________________________________ 92

Additional Printer Specific Tools (DTC4500) _______________________________________________________ 93

Section 8: Cleaning ______________________________________________________________________ 94

Safety Messages (review carefully) _______________________________________________________________ 94

DTC4500 Card Printer/Encoder Cleaning Kit _______________________________________________________ 95

Printhead Cleaning ____________________________________________________________________________96

Cleaning the Platen and the Card Feed Rollers_______________________________________________________ 97

Cleaning the Printer’s Interior____________________________________________________________________ 99

Cleaning the Printer’s Exterior ___________________________________________________________________ 99

Section 9: Firmware Upgrades____________________________________________________________ 100

Upgrade the Printer Firmware_____________________________________________________________________100

Section 10: HID Global Technical Support__________________________________________________ 103

Reading the Serial Numbers on a Fargo Printer _______________________________________________________ 104

Appendix A ____________________________________________________________________________ 105

Using the Defined Area Option____________________________________________________________________ 105 Configuring Fluorescent Data (F-Panel for YMCFKO Ribbon) using the Workbench _________________________ 106

DTC4500 Card Printer/Encoder User Guide

Section 1: Specifications

The purpose of this section is to provide you with specific information on the Regulatory Compliances, Agency Listings, Technical Specifications and Functional Specifications for the DTC4500 Card Printer User Guide.

Regulatory Compliances

Term Description

CSA (cUL)

FCC The Card Printer complies with the requirements in Part 15 of

EMC The Card Printer has been tested and complies with EN55022 /

UL The Card Printer is listed under UL IEC 60950-1 (2001)

The Printer manufacturer has been authorized by UL to represent the Card Printer as CSA Certified under CSA Standard C22.2 No. 60950-1-03.

File Number: E145118

the FCC rules for a Class A digital device.

CISPR 22 Class A: and EN55024 standards. (Note: Based on the above testing, the Printer manufacturer

certifies that the Card Printer complies with current EMC directive placed the CE mark on the Card Printer.)

License Number: J99032510

INFORMATION TECHNOLOGY EQUIPMENT (Note: This product is intended to be supplied by a Listed

Power Unit marked Class 2 and rated for 24 V dc, 3.7 to 5A.) File Number: E145118

2004/108/EC of the European Community and has

Environmental Power supply Efficiency level IV, RoHS, China RoHS

DTC4500 Card Printer/Encoder User Guide

Agency Listings

Term Description

Emissions Standards

Safety Standards UL IEC 60950-1 (2001), CSA C22.2 No. 60950-1-03.

CE, FCCPart 15 Class A, CRC c1374, CISPR22 Class A,

EN55022, EN55024, EN61000-3-2, EN61000-3-3,

United States

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired

operation. Note: This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference; in which case, you will be required to correct the interference at his own expense.

Reference the Safety Messages in this document.

Canada

This Class A digital apparatus complies with Canadian ICES-003. C’et appareil numerique de la classe A est comforme a la norme NMB-003 du Canada.

Caution: Changes or modifications not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

DTC4500 Card Printer/Encoder User Guide

Safety Messages (review carefully)

Symbol

Danger:

Caution:

Critical Instructions for Safety purposes Failure to follow these installation guidelines can result in death

or serious injury.

Information that raises potential safety issues is indicated by a warning symbol (as shown to the left).

• To prevent personal injury, refer to the following safety messages before performing an operation preceded by this symbol.

• To prevent personal injury, always remove the power cord prior to performing repair procedures, unless otherwise specified.

• To prevent personal injury, make sure only qualified personnel

perform these procedures.

This device is electrostatically sensitive. It may be damaged if exposed to static electricity discharges.

Information that raises potential electrostatic safety issues is indicated by a warning symbol (as shown to the left).

• To prevent equipment or media damage, refer to the following safety messages before performing an operation preceded by this symbol.

• To prevent equipment or media damage, observe all established Electrostatic Discharge (ESD) procedures while handling cables in or near the Circuit Board and Printhead Assemblies.

• To prevent equipment or media damage, always wear an appropriate personal grounding device (e.g., a high quality wrist strap grounded to avoid potential damage).

• To prevent equipment or media damage, always remove the Ribbon and Cards from the Printer before making any repairs, unless otherwise specified.

• To prevent equipment or media damage, take jewelry off of

fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer.

DTC4500 Card Printer/Encoder User Guide

Environmental Protection (China-RoHS)

Environmental Protection Use Period is based on the product being used in an office environment.

Traditional Chinese RF Emissions and Safety Statements

經型式認證合格之低功率射頻電機,非經許可,公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。低功率射頻電機之使用不得影響飛航安全及干擾合法通信;經發現有干擾現象時,應立即停用,並改善至無干擾時方得繼續使用。前項合法通信,指依電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。

DTC4500 Card Printer/Encoder User Guide

Simplified Chinese

如何使用本手册

实际上,DTC4500 证卡打印机用户指南

是一本整个证卡打印机的故障排除和服务手册。本手册旨在帮助安装人员和技术人员快速有效地查找相关过程、组件和术语。安装人员或技术人员可根据自己的喜好,高效地使用本手册的电子文档或纸面文档。

安全消息(请仔细阅读)

符号安全事项的重要说明

危险:

安全消息(请仔细阅读)

符号安全事项的重要说明

小心:

如果不遵循这些安装指南进行操作,可能会导致重伤,甚至死亡。

可能引发安全问题的信息由警告符号(如左图所示)来表示。

为了确保人身安全,在执行前面带有此符号的操作之前,请先阅读下面

为了确保人身安全,除非另有规定,否则在执行维修过程前,始终应断

为了确保人身安全,只能由有资格的人员执行这些过程。

此设备为静电敏感设备。如果暴露在静电电流下,可能会损坏设备。

可能引发静电安全问题的信息由警告符号(如左图所示)来表示。

为了防止设备或介质受损,在执行前面带有此符号的操作之前,请先阅

为了防止设备或介质受损,请在处理电路板和打印头部件中或附近的

的安全消息。

开电源。

读下面的安全消息。

电缆时,遵守所有规定的静电放电 (ESD) 过程。

为了防止设备或介质受损,请始终佩带适当的个人接地设备(例如,已

接地避免出现潜在损坏的高质量腕带)。

为了防止设备或介质受损,除非另有规定,否则在执行任何维修过程前

,始终应将色带和证卡与打印机分离。

为了防止设备或介质受损,在操作打印机前,请取下手指和手上的珠宝

饰物,并将手上的油渍和污渍彻底清洗干净。

DTC4500 Card Printer/Encoder User Guide

Technical Specifications

Term Function

Print resolution

• 300 x 300 dpi(11.8 dots/mm)

• Up to 16.7 million colors, Monochrome

Printer Memory 16MB RAM Print Area CR-80 (3.375"L x 2.125"W / 85.6mmL x 54mmW) Print Method Dye Sublimation/Resin Thermal Transfer Printer Driver &

System Requirements

• Windows XP, Server 2003 and 2008, Vista 32-bit and 64-bit compliance, Linux distributions-Red Hat, open

• SUSE, SUSE Enterprise, Ubuntu, Fedora Core

• Mac OS X version 10.0 to 10.5

• x86 based PC or compatible, Windows 2000, Windows XP,

Windows 2003, 500MHz computer with 256MB of RAM or higher, 500MB free hard disk space or higher

Fargo E-card Software

Support with developed Fargo E-card Software Development Kit (SDK).

Development Kit

DTC4500 Card Printer/Encoder User Guide

Technical Specifications

Term Function

Connectivity

• Standard USB 2.0 (USB Standard with this option), including single USB cable support for Omnikey 5121 and 5125 encoders

• Ethernet 10/100 option, including single Ethernet cable support for Omnikey 5121 encoder (separate USB cable required for encoding with the Omnikey 5125 encoder)

• Full bi-directional status messaging to the PC during the

encoding process

Print Speed Indicates the Ribbon type and the number of Ribbon panels

printed where Y=Yellow, M=Magenta, C=Cyan, K=Resin Black, O=Overlay, F=Fluorescing Resin

• YMCKO= 24 seconds per card

• YMCKOK= 30 seconds per card

• Resin= 6 seconds per card

• Print speed indicates an approximate batch print speed and

is measured from the time a card feeds into the Printer to the time it ejects from the Printer.

• Print speeds do not include encoding time or the time needed for the PC to process the image.

• Process time is dependent on the size of the file, the CPU,

amount of RAM and the amount of available resources at the time of the print.

DTC4500 Card Printer/Encoder User Guide

Technical Specifications

Term Function

Card Size and Types Supported

Printer Dimensions

• CR-80 (3.362"L x 2.114"W / 85.4mmL x 53.7mmW)

• CR-79 (3.303”L x 2.051”W / 83.7mmL x 51.9mmW

• 10 mil to 40 mil card thickness

• Re-writable card technologies (requires special rewritable

cards)

• PVC, Polyester cards with a polished PVC finish

DTC4500 :

• 14.4"(366 mm)L x 9.2"(234 mm)W x 9.8"(249 mm)H w/o output bin

• 18.1"(460 mm)L x 9.2"(234 mm)W x 9.8"(249 mm)H w/ output bin

DTC4500 with Flipper (includes input Hopper):

• 18.7"(475 mm)L x 9.2"(234 mm)W x 9.8"(249 mm)H

DTC4500 without Flipper (includes input and output Hoppers):

• 18.7"(475 mm)L x 9.2"(234 mm)W x 18.9"(480 mm)H

Environmental Operation

Electrical

Encoding Options Supported

• 20-80% Humidity

• 65° to 80° F / 18° to 27° C Temperature

• External power adapter: 100-240 VAC, 1.5 A max, output

24Vdc 3.75A

• 50 Hz/60 Hz Supply Frequency

• Efficiency level IV

• Omnikey 5121 (iClass, Mifare, Desfire)

• Omnikey 5125 (HID Prox,Indala)

• Contact Smart Card (requires Omnikey 5121 or 5125 )

• ISO Mag Encoding standard 7811, Parts 1-7. High or Low

Coercivity. (Raw Magnetic Encoding option)

• JIS II Mag Encoding

DTC4500 Card Printer/Encoder User Guide

Functional Specifications

This Card Printer utilizes two different, yet closely related printing technologies to achieve its remarkable direct-to-card print quality for dye-sublimation and resin thermal transfer.

Printer Components: Print Ribbons

The Card Printer utilizes both dye-sublimation and/or resin thermal transfer methods to print images directly onto blank cards. Since the dye-sublimation and the resin thermal transfer print methods each provide their own unique benefits, Print Ribbons are available in resin-only, dye-sublimation-only and combination dye-sublimation/resin versions.

To make it easier to remember which Print Ribbons are which, a letter code has been developed to indicate the type of Ribbon panels found on each Ribbon. This letter code is as follows:

= Dye-Sublimation Yellow Panel

= Dye-Sublimation Magenta Panel

= Dye-Sublimation Cyan Panel

= Resin Black Panel (Premium unless otherwise stated )

= Clear Protective Overlay Panel

= Ultra Violet Fluorescing Panel

DTC4500 Card Printer/Encoder User Guide

Ribbon Types/Count Table

Ribbon type and count used in each Printer.

Ribbon DTC4500

YMCKO – Full Color/Resin Black/Overlay 500

YMCKO Half Panel – Full Color (1/2)/Resin Black/Overlay

YMCFKO - Full Color/UV Fluorescing/Resin Black/Overlay

YMCKK - Full Color/2 Resin Black 500

YMCKOK - Full Color/2 Resin Black/Overlay 500

YMCFKOK - Full Color/UV Fluorescing/2 Resin Black/Overlay

K – Standard Resin 3000

K – Premium Resin 3000

Colored Resin 2000

Metallic Resin 2000

KO - Premium Black Resin/Overlay 1250

BO - Dye-Sub Black/Overlay 1250

850

500

400

None – Rewritable Supported

DTC4500 Card Printer/Encoder User Guide

Printer Components: Blank Cards

Type Description

Card Size The Card Printer accepts standard CR-80 and CR-79 sized cards. Card

Surface

UltraCard™ Brand Cards

Suitable cards must have a polished PVC surface free of fingerprints, dust or any other types of embedded contaminants. In addition, cards must have a completely smooth, level surface in order for the Printer to achieve consistent color coverage.

• Certain types of Proximity cards have an uneven surface that will inhibit consistent color transfer.

• Certain types of smart card chips are raised slightly above the cards

surface which also results in poor color transfer.

The UltraCard product line, available exclusively as part of HID's Global's Fargo brand secure card issuance solutions, has a long standing reputation among dealers and end-Users for consistent quality in construction.

• In addition to blank stock, the UltraCard line is available in a variety of

configurations for magnetic stripe, custom holograms and other additional anti-counterfeiting feature

• UltraCard™ Premium is the preferred card for Direct-to-Card (DTC®) applications that require a higher quality card. The UltraCard Premium’s composite material construction provides for maximum durability, flexibility and card life, with optimal resolution print quality for lamination and fluorescent panel Ribbon printing applications.

• UltraCard™ PVC cards are medium-durability cards for a glossy,

photo quality finish. These cards are manufactured to ensure clean, scratch-free cards for high-quality prints and extended Printhead life.

DTC4500 Card Printer/Encoder User Guide

Section 2: Setup and Installation Procedures

This section describes the setup and installation for the DTC4500 Card Printer.

Choosing a Good Location

Follow these guidelines:

• Place the unit in a location with adequate air circulation to prevent internal heat build up.

• Use the Printer's dimensions as a guideline for the minimum clearances to the unit. (Note: Allow for

adequate clearance in front of the unit to accommodate the unit with its Covers open.)

• Do not install unit near heat sources such as radiators or air ducts or in a place subject to direct sunlight, excessive dust, mechanical vibration or shock.

About Moisture Condensation

If the unit is brought directly from a cold to a warm location or is placed in a very damp room, moisture may condense inside the unit. Should this occur, print quality may not be optimum.

Leave the unit turned Off in a warm, dry room for several hours before using. This will allow the moisture to evaporate.

Caution: For safety purposes, Ethernet is not intended for a direct connection outside of the

building.

Unpacking and Inspection

While unpacking your Printer, inspect the carton to ensure that no damage has occurred during shipping. Make sure that all supplied accessories are included with your unit.

Check that the following items are included:

• Power Supply

• US / EU Power Cable

• USB cable (2.0)

• Software Installation CD/User Guide

• User Guide

• Warranty Statement, Registration Card and Compliancy Document

DTC4500 Card Printer/Encoder User Guide

Installing the Print Ribbon Cartridge (DTC4500)

Fargo Card Printers require highly specialized supplies to function properly.

• The Fargo DTC4500 Card Printer uses a one-piece, refill system.

• To maximize Printer life, reliability, printed card quality and durability, you must use only Fargo-

certified supplies.

• For this reason, your Fargo warranty is void, where not prohibited by law, if you use non-Fargo-

certified supplies.

• Printer cleaning is recommended with each Ribbon change to ensure quality printed cards.

• Resin-only Print Ribbons consist of a continuous roll of a single resin color. No protective overlay

panel (O) is provided since resin images do not require the protection of such an overlay.

Installing the Ribbon

Step

Procedure

Lift up the Cleaning Roller Cover.

Load the Print Ribbon into the Print Ribbon Cartridge.

DTC4500 Card Printer/Encoder User Guide

Installing the Ribbon

Step Procedure

a. Close the Cleaning Roller Cover. b. Insert the new Cleaning roller.

Load the Ribbon Cartridge into the Printer.

Close the Front Cover.

DTC4500 Card Printer/Encoder User Guide

Installing Blank Cards into the Card Hopper (DTC4500)

Using the Single and Dual Hopper

Caution: Do not run the cards with a contaminated, dull or uneven surface through the

Printer.

Step

Procedure Pre-instruction.

• Printing onto such cards will ultimately lead to poor print quality and will greatly reduce the life of the Printhead. Card Types include PVC or PVC finish.

• Cards eject into the Output Hopper or Reject Hopper.

• Each Hopper holds 100 cards.

• The DTC4500 is available with two (2) Hopper configurations: Single and

Dual Hopper

• Certain types of smart card chips are raised slightly above the cards surface which may result in poor color transfer. Design the card with white space surrounding the chip. (Note: The Fargo DTC4500 Printer is capable of printing single load cards and multiple feed cards (batch mode).)

• To print using single feed, simply remove all cards from the Card Hopper, leave the Card Hopper door closed and place a card in the single Feed Card Slot (which can be used repeatedly).

• Again, the cards should be loaded with the print side down and (if

applicable) the magnetic strip up and towards the front of the Printer.

DTC4500 Card Printer/Encoder User Guide

Using the Single and Dual Hopper

Step

Procedure

Open the Card Hopper Cover.

Single Hopper Dual Hopper Press the Card Hopper Load Lever down until the Card Tray locks into place.

DTC4500 Card Printer/Encoder User Guide

Using the Single and Dual Hopper

Step

Procedure

Load up to 100 cards into the Hopper with the print side down. (Note: If using cards with a magnetic stripe, the magnetic stripe should be loaded with the stripe up and to the front of the Printer.)

Display: Card loaded into the upper Hopper of DTC4500 Single Hopper

Display: Cards loaded into lower Hopper of DTC4500 Dual Hopper

DTC4500 Card Printer/Encoder User Guide

Using the Single and Dual Hopper

Step

Procedure

Close the Card Hopper Cover to release the lever to the printing position.

DTC4500 Card Printer/Encoder User Guide

Setting the Card Size for CR79 and CR80

Follow this procedure in the Printer and in the Printer Driver to setup the card size.

Step Procedure

1 Open the front door and locate the slide bar.

DTC4500 Card Printer/Encoder User Guide

Setting the Card Size for CR79 and CR80

Step Procedure

2 If using the CR79 card, push the slide bar to the LEFT.

DTC4500 Card Printer/Encoder User Guide

Setting the Card Size for CR79 and CR80

Step Procedure

3 If using the CR80 card, push the slide bar to the RIGHT.

DTC4500 Card Printer/Encoder User Guide

Setting the Card Size for CR79 and CR80

Step Procedure

4 From the Driver Printing Preferences, select the correct card size.

DTC4500 Card Printer/Encoder User Guide

Connecting the Printer power

Follow this procedure. (Note: Do not connect the Printer’s USB cable until prompted during the Printer Driver installation.)

Step Procedure

1 Plug the AC adapter power cable into the back of the Printer.

2 Plug the wall power cable into the AC power adapter. This display shows

Printer from behind with AC power cable. 3 Plug the wall power cable into a standard 110VAC power outlet. 4 Press the left ON/Off Button to power up the printer.

DTC4500 Card Printer/Encoder User Guide

Section 3: Print Driver Installation

This section describes the Printer Driver installation requirements and standard procedures. Requirements are listed below. The DTC4500 Print Driver supports the following:

• Vista, 32 bit Windows OS,

• Windows XP

• Server 2003

• Vista, 64 bit Windows OS

• Linux OS (Ubuntu7.10, Red Hat Enterprise Desktop 5, Fecora Core 7 & 8, openSUSE 10.3 , open

NOVELL SUSE 10.). Contact HID/Fargo Technical Support for the driver.

Driver Installation Instructions

Start the installation process by inserting the Driver CD into the computer. Then, follow the Installaware Wizard screen prompts.

• Select 32 bit Windows or 64 bit Windows to start the installation.

• Select the Fargo Workbench Utility Program to install this program.

• Specific versions of Windows require Administrator rights.

• From the Printer & Faxes folder, open the Printing Preferences to setup the Driver after it has been

installed.

• Printing Preferences need to be setup after the Driver has been installed. Each TAB is shown in the next section.

• Use the drop down arrows to select the correct options for each printing preference.

DTC4500 Card Printer/Encoder User Guide

Section 4: Printer Preferences Tab Functions

This section provides an overview of the Printer Driver preferences tab.

|contextid=30 Using the Card tab

Click on the Card tab to bring up the window (shown below). Refer to the Help file for the Fargo Workbench Utility Program and User Guide.

DTC4500 Card Printer/Encoder User Guide

Using the Toolbox Options

DTC4500 Card Printer/Encoder User Guide

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