HID FARGO DTC 1500, X001800 User Manual

FARGO® DTC®1500
DIRECT-TO-CARD PRINTER

MODEL X001800
U

SER GUIDE

PLT-03159, Rev A.0

September 2017

hidglobal.com

Copyright

© 2017 HID Global Corporation/ASSA ABLOY AB. All rights reserved.

This document may not be reproduced, disseminated or republished in any form without the prior
written permission of HID Global Corporation.

Trademarks

HID GLOBAL, HID, the HID Brick Logo, DTC, ICLASS, ULTRACARD, FARGO WORKBENCH, and FARGO
are the trademarks or registered trademarks of HID Global Corporation, or its licensors, in the U.S. and
other countries. All other trademarks, service marks, and product or service names are trademarks or
registered trademarks of their respective owners.

MIFARE, MIFARE DESFire, and MIFARE DESFire EV1 are registered trademarks of NXP B.V. and are
used under license.

Revision History

Date Description Version

September 2017 Initial release. A.0

Contacts

For additional offices around the world, see www.hidglobal.com/contact/corporate-offices.

Americas and Corporate Asia Pacific

611 Center Ridge Drive
Austin, TX 78753
USA
Phone: [phone]
Fax: [phone]

Europe, Middle East and Africa (EMEA) Brazil

Haverhill Business Park Phoenix Road
Haverhill, Suffolk CB9 7AE
England
Phone: [phone]
Fax: [phone]

HID Global Customer Support: www.hidglobal.com/support

19/F 625 King’s Road
North Point, Island East
Hong Kong
Phone: [phone]
Fax: [phone]

Condomínio Business Center
Av. Ermano Marchetti, 1435
Galpão A2 - CEP 05038-001
Lapa - São Paulo / SP
Brazil
Phone: [phone]

2 September 2017

Contents

Chapter 1: Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.1 Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.1.1 United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1.1.2 Canada. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1.1.3 Taiwan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1.1.4 Japan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1.1.5 Korea . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1.2 Safety Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.2.1 Safety Messages—United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.2.2 Safety Messages—French . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

1.2.3 Safety Messages—Taiwan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.2.4 Safety Messages—China . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1.3 Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

1.4 Functional Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

1.5 Printer Components: Print Ribbons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

1.5.1 Ribbon Types and Print Counts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

1.6 Printer Components: Blank Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Chapter 2: Setup and Installation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

2.1 Choosing a Good Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.1.1 About Moisture Condensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.2 Unpacking and Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.3 Installing the Print Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.4 Installing Blank Cards into the Input Card Hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2.5 Card Size Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2.6 Connecting the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Chapter 3: Print Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

3.1 Driver Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Chapter 4: Printer Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4.1 Card Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4.1.1 Toolbox Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

4.1.1.1 Configuration Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

4.1.1.2 Calibrate Laminator Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

4.1.1.3 Calibrate Ribbon Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

4.1.1.4 Clean Printer Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

September 2017 3

PLT-03159, Rev A.0

4.1.1.5 Safety Messages (Review Carefully). . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

4.1.1.6 Cleaning Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

4.1.1.7 Printhead Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

4.1.1.8 Cleaning the Platen and the Card Feed Rollers . . . . . . . . . . . . . . . . . . 36

4.1.1.9 Cleaning the Exterior of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

4.1.1.10 Advanced Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

4.2 Device Options Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

4.3 Image Color Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

4.3.1 Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

4.4 Image Calibrate Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

4.5 Magnetic Encoding Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

4.5.1 Magnetic Track Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

4.5.1.1 Reviewing the Sample String . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

4.5.1.2 Sending the Track Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

4.6 Lamination Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

4.7 Overlay / Print Area Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

4.7.1 Defining an Overlay or Print Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

4.8 K Panel Resin Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

4.8.1 Defined Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

4.8.1.1 Method for Defining a Single Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

4.8.1.2 Method for Defining Multiple Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

4.9 Printer Info Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Chapter 5: System Overview—Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

5.1 Sequence of Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

5.2 Printer Error Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

5.3 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

5.4 Troubleshooting with the Error Message Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Chapter 6: Firmware Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

6.1 Upgrade Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Chapter 7: HID Global Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

7.1 Reading the Serial Numbers on a Fargo Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

4 September 2017

Specifications

The purpose of this section is to provide you with specific information on the regulatory compliances,
agency listings, technical specifications, and functional specifications for the DTC1500 printer.

1.1 Regulatory Compliance

UL The card printer is listed under UL 60950-1 (2nd edition) Information Technology

Equipment.

File Number: E145118

Note: This product is intended to be supplied by a listed power unit marked Class 2

and rated for 24 VDC, 3.3A minimum.

Chapter

1

CSA The printer manufacturer has been authorized by UL to represent the card printer

as CSA Certified under CSA Standard C22.2 No. 60950-1-07 2

File Number: E145118

FCC The card printer complies with the requirements in Part 15 of the FCC rules for a

Class A digital device.

CE The card printer has been tested and complies with EN300-330, EN301-489,

EN60950-1:2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013, EN50581, EN62479.

Note: Based on testing, the printer manufacturer certifies that the card printer
complies with the following European Council Directives and has placed the CE
mark on the card printer.

LVD 2014/35/EU, RED 2014/53/EU, ROHS2 2011/65/EC

Emissions and
Immunity
Standards

Safety Standards

Additional
Agency Listings

Environmental

FCC Part 15 Class A, RSS-GEN, RSS 210, CNS 13438, EN55032 Class A, EN55024,
EN6100-3-2, EN6100-3-3, EN300-330, EN301-489, GB9254, GB17625

UL IEC 60950-1 (2nd edition), CSA C22.2 No. 60950-1-07 (2nd edition), EN60950-1,
GB4943, CNS14336

CCC, BSMI, KC, EAC, BIS, MIC, RCM, S-mark

GreenCircle Certified Energy Savings.
Power supply efficiency level VI minimum.

nd

edition.

September 2017 5

1.1.1 United States

This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause
undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and if not
installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference; in which case, you are required to correct the interference at your expense.

IMPORTANT: Changes or modifications to an intentional or unintentional radiator not expressly
approved by the party responsible for compliance could void your authority to operate the
equipment.

1.1.2 Canada

Specifications PLT-03159, Rev A.0

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to
the following two conditions: (1) this device may not cause interference, and (2) this device must
accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit
pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

1.1.3 Taiwan

䴻✳⺷娵嫱⎰㟤󰶔Ỷ≇澯⮬柣暣㨇炻朆䴻姙⎗炻℔⎠ˣ⓮嘇ㆾἧ䓐侭⛯澵⼿㑭冒嬲

潏柣澯ˣ≈⣏≇澯ㆾ嬲潏⍇姕妰󰶔䈡⿏⍲≇傥ˤỶ≇澯⮬柣暣㨇󰶔ἧ䓐澵⼿⼙枧梃

凒⬱ℐ⍲⸚㒦⎰㱽忂ᾉ烊䴻䘤䎦㚱⸚㒦䎦尉㗪炻ㅱ灅⌛ 䓐炻󰵯㓡┬军䃉⸚㒦㗪㕡

⼿两临ἧ䓐ˤ⇵枭⎰㱽忂ᾉ炻㊯ὅ暣ᾉ㱽夷⭂ἄ㤕󰶔䃉䶂暣忂ᾉˤỶ≇澯⮬柣暣㨇

枰⽵⍿⎰㱽忂ᾉㆾⶍ㤕ˣ䥹⬠⍲慓瀏䓐暣㲊灕⮬⿏暣㨇姕⁁󰶔⸚㒦ˤ

1.1.4 Japan

ɱʌ㻻㖤ʍ㐅ⴷʌශᕅ᤽ᇐʰɯʄɢʜɷȾ

( 㐅ⴷ᤽ᇐ⮠ʍㅢ AC-xxxxx ʅɷ )

ᵢ㼳૷ʍ䴱⌘ʰֵ⭞ɵɽ 5),'ₕಞʌ䃣ʝʨᴮɫ䗲ʝ㻻㖤ʅɷȾ

ɻʌɽʟֵ⭞ɷʩ⭞䙊๪ᡶʉʦʁʄʍȽⱸₕಞʉᖧ丵ʰфɦʩᚆʪɪɠʨʜɷ

1.1.5 Korea

㧊 ₆₆⓪ 㠛ⶊ㣿 (A   ) 㩚㧦䕢 㩗䞿₆₆⪲㍲ 䕦ⰺ㧦 ⡦⓪ ㌂㣿㧦⓪ 㧊 㩦㦚 㭒㦮䞮㔲₎ ⹪⧒Ⳇ , Ṗ㩫 㣎㦮 㰖㡃
㠦㍲ ㌂㣿䞮⓪ ộ㦚 ⳿㩗㦒⪲ 䞿┞┺ .

6 September 2017

PLT-03159, Rev A.0 Specifications

1.2 Safety Messages

1.2.1 Safety Messages—United States

Symbol Critical Instructions for Safety Purposes

Danger: Failure to follow these guidelines results in personal injury or death.

To prevent personal injury or death:

 Reference the safety messages before performing an operation.
 Always remove the power cord prior to performing repair procedures, unless

otherwise specified.

 Ensure only qualified personnel perform these procedures.

ESD: This device is electrostatically sensitive. You may damage the device if exposing it to

static electricity discharges.
To prevent damage:

 Reference the safety messages before performing an operation.
 Observe all established electrostatic discharge (ESD) procedures while handling

cables in or near the circuit board and printhead assemblies.

 Always wear an appropriate personal grounding device.
 Always remove the ribbon and cards from the printer before making any repairs,

unless otherwise specified.

 Remove jewelry and thoroughly clean hands before working on the printer.

Caution: This symbol warns of an electrical hazard that could result in personal injury or death.

Caution: For safety purposes, do not use Ethernet for a direct connection outside of the building.

September 2017 7

Specifications PLT-03159, Rev A.0

1.2.2 Safety Messages—French

Symbole Instructions critiques visant la Sécurité

Danger: Si ces directives ne sont pas suivies les résultats peuvent être des lésions corporelles ou

la mort.
Pour éviter des lésions corporelles ou la mort:

 Rapportez-vous aux avis suivants de sécurité avant de procéder à une opération.
 Retirez toujours le câble d’alimentation avant d’effectuer des procédures de

réparation, sauf spécification contraire.

 Assurez-vous qu’uniquement des personnes qualifiées réalisent des procédures.

ESD: Ce dispositif est sensible à l’électricité statique. Il peut souffrir des dommages s’il est

exposé à des décharges électrostatiques.
Pour éviter des dommages:

 Rapportez-vous aux messages suivants avant de procéder à une opération.
 Suivez toutes les procédures de Décharges Electrostatiques (ESD) en vigueur

durant le maniement des câbles dans ou à proximité des Ensembles de Cartes de
Circuit Imprimé et Tête d’Impression.

 Portez toujours un dispositif de mise à la terre personnelle appropriée.
 Retirez toujours le ruban et les Cartes de l’Imprimante avant d’effectuer toute

réparation, sauf spécification contraire.

 Retirez tous bijoux et lavez soigneusement vos mains avant de travailler à

l’Imprimante.

Attention: Ce symbole est un avis de péril électrique passible de résulter en lésion corporelle ou

mort.

Attention: Pour des motifs de sécurité, n’utilisez pas Ethernet pour une connexion directe hors du

bâtiment.

8 September 2017

PLT-03159, Rev A.0 Specifications

1.2.3 Safety Messages—Taiwan

䷩橼󰵶㔯ġ⮬柣䘤⮬⍲⬱ℐ㊯Ẍġ⬱ℐ妲〗 炷⮷⽫㩊㞍炸

㧁姀 慵天䘬⬱ℐḳ枭婒㖶

⌙晒Ļ 㛒㊱䄏婒㖶⬱墅⎗傥忈ㆸṢ⒉ ṉˤ

⛐⎗傥䓊䓇㼃⛐⬱ℐ⓷柴䘬⛘㕡㚱嬎䣢㧁姀ˤ
炷⤪ⶎ⚾㇨䣢炸ˤ

 䁢Ḯ性󱂖Ṣ⒉ ⭛炻⛐忚埴㚱㬌嬎䣢㧁姀䘬㑵ἄ⇵炻婳󱂑⍫侫⬱ℐ屯妲㍸䣢ˤ
 䁢Ḯ性󱂖Ṣ⒉ ⭛炻⛐㰺㚱䈡⇍婒㖶䘬ね㱩ᶳ炻ᾖ䎮⇵婳斄㌱暣㸸攳斄ˤ

⮷⽫Ļ 㬌姕⁁⮵朄暣⼰㓷デˤ⤪㝄⍿⇘朄暣㓦暣炻姕⁁㚫㎵⢆ˤ

⛐⎗傥䓊䓇㼃⛐朄暣⬱ℐ⓷柴䘬⛘㕡㚱嬎䣢㧁姀ˤ
炷⤪ⶎ⚾㇨䣢炸ˤ

 䁢Ḯ性󱂖㎵⢆姕⁁炻⛐忚埴㚱㬌嬎䣢㧁姀䘬㑵ἄ⇵炻婳󱂑⍫侫⬱ℐ屯妲㍸䣢ˤ
 䁢Ḯ性󱂖㎵⢆姕⁁炻⛐㌺㓦暣嶗㜧␴⌘⇟柕倗⎰墅伖墉朊ㆾ旬役䘬暣䶂㗪炻婳㲐シ奨⮇㇨

㚱䘬朄暣㓦暣姕⁁ˤ

 䁢Ḯ性󱂖㎵⢆姕⁁炻婳晐㗪ἑ㇜⎰怑䘬㍍⛘墅伖炷㭼⤪烉ㇳ僽ᶲ㇜ᶨᾳ檀⑩岒䘬㍍⛘ㇳ

僽ⷞẍ󱂖⍿⇘⎗傥䘬 ⭛炸ˤ

 䁢Ḯ性󱂖㎵⢆姕⁁炻⤪㝄㰺㚱䈡㬲婒㖶炻⛐ ảỽᾖ䎮⇵炻婳⍾ᶳ⌘堐㨇ᶲ䘬刚ⷞ␴⌉ˤ
 䁢Ḯ性󱂖㎵⢆姕⁁炻⛐ἧ䓐⌘堐㨇󰶔⇵炻婳㐀ᶳㆺ㊯␴ㇳᶲ梦⑩炻󰵯Ṽ䳘㶭㲿ㇳᶲ䘬㱡

傪ˤ

September 2017 9

Specifications PLT-03159, Rev A.0

1.2.4 Safety Messages—China

ᆹޘ⎸᚟˄䈧Ԅ㓶䰵䈫˅

ㅖ ⎹৺ᆹޘⲴ䟽㾱䗷〻

ড䲙 ྲ󰵭н䚥ᗚ䘉Ӌᆹ㻵ᤷই䘋㹼󰪞֌ˈ㜭Պሬ㠤䟽Քˈ⭊㠣↫ӑDŽ

㜭ᕅᆹޘ䰞仈Ⲵؑ᚟⭡䆖ㅖ ˄ྲᐖമᡰ⽪˅ᶕ㺘⽪DŽ

 ѪҶ⺞؍Ӫ䓛ᆹޘˈ൘ᢗ㹼ࡽ䶒ᑖᴹ↔ㅖⲴ󰪞֌ѻࡽˈ䈧ݸ䰵䈫л䶒Ⲵᆹޘ⎸᚟DŽ
 ѪҶ⺞؍Ӫ䓛ᆹޘˈ䲔䶎ᴹ㿴ᇊˈࡉ൘ᢗ㹼㔤؞䗷〻ࡽˈ࿻㓸ᓄᯝᔰ⭥ⓀDŽ

ሿᗳ ↔䇮༷Ѫ䶉⭥᭿ᝏ䇮༷DŽྲ󰵭᳤䵢൘䶉⭥⭥⍱лˈ㜭Պᦏൿ䇮༷DŽ

㜭ᕅ䶉⭥ᆹޘ䰞仈Ⲵؑ᚟⭡䆖ㅖ ˄ྲᐖമᡰ⽪˅ᶕ㺘⽪DŽ

 ѪҶ䱢→䇮༷ᡆӻ䍘ᦏˈ൘ᢗ㹼ࡽ䶒ᑖᴹ↔ㅖⲴ󰪞֌ѻࡽˈ䈧ݸ䰵䈫л䶒Ⲵᆹޘ⎸

᚟DŽ

 ѪҶ䱢→䇮༷ᡆӻ䍘ᦏˈ䈧൘༴⨶⭥䐟ᶯ઼ᢃঠཤ䜘Ԧѝᡆ䱴䘁Ⲵ⭥㔶ᰦˈ䚥ᆸᡰᴹ㿴

ᇊⲴ䶉⭥᭮⭥(6'䗷〻DŽ

 ѪҶ䱢→䇮༷ᡆӻ䍘ᦏˈ䈧࿻㓸֙ᑖ䘲ᖃⲴњӪ᧕ൠ䇮༷˄ֻྲˈᐢ᧕ൠ䚯ݽࠪ⧠▌

൘ᦏൿⲴ儈䍘䟿㞅ᑖ˅DŽ

 ѪҶ䱢→䇮༷ᡆӻ䍘ᦏˈ䲔䶎ᴹ㿴ᇊˈࡉ൘ᢗ㹼ԫօ㔤؞䗷〻ࡽˈ࿻㓸ᓄሶ㢢ᑖ઼

䇱঑оᢃঠᵪ࠶⿫DŽ

 ѪҶ䱢→䇮༷ᡆӻ䍘ᦏˈ൘󰪞֌ᢃঠᵪࡽˈ䈧л᡻ᤷ઼᡻кⲴ⨐ᇍ侠⢙ˈᒦሶ᡻кⲴ

⋩␽઼⊑␽ᖫᓅ␵⍇ᒢ߰DŽ

ӵ䘲⭘Ҿ⎧ᤄ Pԕлൠᆹޘ֯⭘

Use only at altitudes not more than 2000m above sea level.

ӵ䘲⭘Ҿ䶎✝ᑖ≄ىᶑԦлᆹޘ֯⭘

⧟ຳ؍ᣔ  ѝഭ 5R+6
⧟؍֯⭘ᵏᱟสҾᵜӗ૱⭘Ҿ࣎ޜ⧟ຳDŽ

Environmental Protection Use Period is based on the product being used in an office
environment.

10 September 2017

PLT-03159, Rev A.0 Specifications

1.3 Technical Specifications

Term Function

Print Method Dye-sublimation / Resin thermal transfer

Print resolution 300 dpi (11.8 dots/mm); continuous tone

Colors Up to 16.7 million colors / 256 shades per pixel

Print Ribbon Options Full-color with resin black and overlay panel, YMCKO* (500 prints)

Full-color with two resin black panels and overlay panel, YMCKOK* (500 prints)
Full-color with two resin black panels, YMCKK* (500 prints)
Full-color (1/2) with resin black overlay panel, YMCKO* (850 prints)
Full-color (1/2) with two resin black overlay panels, YMCKOK* (650 prints)
Full-color (1/2) with two resin black overlay panels, YMCKOKO* (500 prints)
Resin black standard (3000 prints)
* Indicates the ribbon type and the number of ribbon panels printed where:

Y=Yellow, M=Magenta, C=Cyan, K=Resin Black, O=Overlay

Print Speed 6 seconds per card (K*)

8 seconds per card (KO*)
16 seconds per card (YMCKO*)
24 seconds per card (YMCKOK*)
Print speed indicates an approximate batch print speed and is measured from the

time a card feeds into the printer to the time it ejects from the printer.
Print speeds do not include encoding time or the time needed for the PC to process

the image.
Process time is dependent on the size of the file, the CPU, amount of RAM and the

amount of available resources at the time of the print.
* Indicates the ribbon type and the number of ribbon panels printed where:

Y=Yellow, M=Magenta, C=Cyan, K=Resin Black, O=Overlay

Card Size and Types
Supported

Accepted Standard
Card Sizes

Accepted Card
Thickness

Accepted Card
Types

Input Hopper Card
Capacity

Output Hopper Card
Capacity

Reject Hopper Card
Capacity

Card Cleaning Card cleaning roller integrated into the ribbon drawer.

Printer Memory 32MB RAM

September 2017 11

CR-80 3.375"L x 2.125"W (85.6 mmL x 54 mmW)
CR-79 3.313”L x 2.063”W (84.1 mmL x 52.4 mmW)

CR-80 edge-to-edge 3.36"L x 2.11"W (85.3 mmL x 53.7 mmW)
CR-79 3.3”L x 2.04”W (83.8 mmL x 51.8 mmW)

Print only: 0.009˝ - 0.040˝ / 9 mil - 40 mil / 0.229 mm - 1.016 mm; print / lamination:

0.030˝ - 0.040˝ / 30 mil - 40 mil / 0.762 mm - 1.02 mm

PVC or polyester cards with polished PVC finish; monochrome resin required for
100% polyester cards; optical memory cards with PVC finish; rewrite.

100 cards 0.030” (0.762 mm)

100 cards 0.030” (0.762 mm)

100 cards 0.030” (0.762 mm)

A new cleaning roller is included with each ribbon.

Specifications PLT-03159, Rev A.0

Term Function

Operating Systems Windows 7 (32- and 64-bit)

Windows 8 (32- and 64-bit)
Windows 10 (32- and 64-bit)
Windows Server 2003 R1 and R2 (32-bit only)
Windows Server 2008 (32- and 64-bit) R2 (64-bit only)
Windows Server 2012 R1 and R2

Interface USB 2.0 and Ethernet with internal print server

Operating
Temperature

Humidity 20-80% non-condensing

Weight Single-Sided: 8 lb (3.63 kg); Dual-Sided: 10 lb (4.54 kg)

Supply Voltage 100-240 V AC, 1.6 A

Supply Frequency 50 Hz/60 Hz

Warranty Printer—Three years; Printhead—Three years, unlimited pass with UltraCard®

Encoding Options
Supported

Options Single wire Ethernet encoding is only available for iCLASS and contact smart card

Diagnostics Fargo Workbench™ utility

Display Color changing status buttons

65°F to 80°F (18°C to 27°C)

125 kHz (HID Prox) reader

13.56 MHz (iCLASS®, MIFARE®, ISO 14443 A/B, ISO 15693) read/write encoder
Contact smart card encoder reads from and writes to all ISO7816 1/2/3/4 memory

and microprocessor smart cards (T=0, T=1) as well as synchronous cards
ISO magnetic stripe encoding, dual high- and low-coercivity, Tracks 1, 2, and 3

encoding
Smart card encoding (contact/contactless)—Upgradable
Magnetic stripe encoding—Upgradable
Card lamination
Printer cleaning kit

12 September 2017

PLT-03159, Rev A.0 Specifications

1.4 Functional Specifications

This card printer utilizes two different, yet closely related printing technologies to achieve its
remarkable direct-to-card print quality for dye-sublimation and resin thermal transfer.

1.5 Printer Components: Print Ribbons

The card printer utilizes both dye-sublimation and/or resin thermal transfer methods to print images
directly onto blank cards. Since the dye-sublimation and the resin thermal transfer print methods each
provide their own unique benefits, print ribbons are available in resin-only, dye-sublimation-only and
combination dye-sublimation/resin versions.

To make it easier to remember which print ribbons are which, a letter code has been developed to
indicate the type of ribbon panels found on each ribbon. This letter code is as follows:

= Dye-Sublimation Yellow Panel

= Dye-Sublimation Magenta Panel

= Dye-Sublimation Cyan Panel

= Resin Black Panel (Premium unless otherwise stated)

= Clear Protective Overlay Panel

September 2017 13

Specifications PLT-03159, Rev A.0

1.5.1 Ribbon Types and Print Counts

The following table includes the ribbon types and typical print counts.

Ribbon Print Count

YMCKO – Full Color / Resin Black / Overlay 500

YMCKO Half Panel – Full Color (1/2) / Resin Black / Overlay 850

YMCKK - Full Color / 2 Resin Black 500

YMCKOK - Full Color / 2 Resin Black / Overlay 500

YMCKOK Half Panel – Full Color (1/2) / 2 Resin Black / Overlay 650

YMCKOKO Half Panel - Full Color (1/2) / 2 Resin Black / 2 Overlay 500

K – Standard Resin 3000

14 September 2017

PLT-03159, Rev A.0 Specifications

1.6 Printer Components: Blank Cards

Type Description

Card Size The card printer accepts standard CR-79 and CR-80 sized cards.

Card Surface Suitable cards must have a polished PVC surface free of fingerprints,

dust or any other types of embedded contaminants. In addition, cards
must have a completely smooth, level surface for the printer to
achieve consistent color coverage.

Certain types of proximity cards have an uneven surface that inhibit
consistent color transfer.

Certain types of smart card chips are raised slightly above the cards
surface which also results in poor color transfer.

UltraCard Brand Cards The UltraCard product line, available exclusively as part of HID Global

Fargo brand secure card issuance solutions, has a long-standing
reputation among dealers and end users for consistent quality in
construction.

 In addition to blank stock, the UltraCard line is available in a

variety of configurations for magnetic stripe, custom hologram,
and other additional anti-counterfeiting features.

 UltraCard Premium is the preferred card for Direct-to-Card (DTC)

applications that require a higher quality card. The UltraCard
Premium composite material construction provides for maximum
durability, flexibility, and card life, with optimal resolution print
quality for lamination and fluorescent panel ribbon printing
applications.

 UltraCard PVC cards are medium-durability cards for a glossy,

photo quality finish. These cards are manufactured to ensure
clean, scratch-free cards for high-quality prints and extended
printhead life.

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Specifications PLT-03159, Rev A.0

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16 September 2017

Chapter

Setup and Installation Procedures

This section describes the setup and installation for the DTC1500 card printer.

2.1 Choosing a Good Location

The following guidelines help to ensure optimal printing performance:

 Place the unit in a location with adequate air circulation to prevent internal heat buildup.

 Use the dimensions of the printer as a guideline for the minimum clearances to the unit.

Note: Allow for adequate clearance in front of the unit to accommodate the unit with its covers
open.

 Do not install the unit near heat sources such as radiators or air ducts or in a place subject to

direct sunlight, excessive dust, mechanical vibration or shock.

2

2.1.1 About Moisture Condensation

If the unit is brought directly from a cold to a warm location or is placed in a very damp room,
moisture may condense inside the unit. Should this occur, print quality may not be optimal.

Leave the unit unplugged in a warm, dry room for several hours before using to evaporate any
moisture.

Caution: For safety purposes, Ethernet is not intended for a direct connection outside of the
building.

Attention: Pour des raisons de sécurité, Ethernet n'est pas conçu pour une connexion
directe à l'extérieur du bâtiment.

September 2017 17

Setup and Installation Procedures PLT-03159, Rev A.0

2.2 Unpacking and Inspection

While unpacking your printer, inspect the carton to ensure that damage has not occurred during
shipping. Make sure that all supplied accessories are included with your unit.

Check that the following items are included:

 Power supply

 US/EU power cable

 USB cable (2.0)

 Card printer user guide

 Warranty statement

 Compliance document

18 September 2017

PLT-03159, Rev A.0 Setup and Installation Procedures

2.3 Installing the Print Ribbon Cartridge

Fargo Direct-to-Card printers require highly specialized supplies to function properly.

To maximize printer durability, reliability, and printed card quality, you must use only Fargo-certified
supplies. Your Fargo warranty is void, where not prohibited by law, if you use supplies other than
Fargo-certified supplies.

Printer cleaning is recommended with each ribbon change to ensure quality printed cards.

Resin-only print ribbons consist of a continuous roll of a single resin color. No protective overlay
panel (O) is provided because resin images do not require the protection of an overlay.

1. Pull open the drawer.

2. Insert the print ribbon cartridge into the printer drawer.

3. Close the drawer.

For additional help with loading the print ribbon cartridge, see the Fargo Printers videos available at

www.youtube.com/HIDGlobal.

September 2017 19

Setup and Installation Procedures PLT-03159, Rev A.0

2.4 Installing Blank Cards into the Input Card Hopper

The Fargo DTC1500 card printer is capable of printing single feed cards and multiple feed cards
(batch mode). To print a single feed card, remove all cards from the input card hopper, leave its door
closed and place a card in the single feed card slot (which can be used repeatedly).

1. Load the cards with the print side down and (if applicable) the magnetic strip up and towards
the front of the printer.

Information: Do not run the cards with a contaminated, dull or uneven surface through the
printer. Printing onto these cards may lead to poor print quality and can greatly reduce the life
of the printhead.

 Card types include PVC or PVC finish.

 Cards eject into the output hopper or reject hopper.

 The input hopper holds 100 cards.

 Certain types of smart card chips are raised slightly above the cards surface, which may

result in poor color transfer. Design the card with white space surrounding the chip.

2. Open the input card hopper door.

3. Press the card hopper load lever down until the card tray locks into place.

20 September 2017

PLT-03159, Rev A.0 Setup and Installation Procedures

4. Load up to 100 cards into the hopper with the print side down. If using cards with a magnetic
stripe, the magnetic stripe should be loaded with the stripe up and to the front of the printer.

5. Close the input card hopper door to release the lever to the printing position.

September 2017 21

Setup and Installation Procedures PLT-03159, Rev A.0

2.5 Card Size Selection

The printer uses standard size CR-79 and CR-80 cards.

Follow this procedure in the printer and in the printer driver to set up the card size.

1. Open the front door and locate the slide bar.

2. If using the CR-79 card, push the slide bar to the LEFT.

3. If using the CR-80 card, push the slide bar to the RIGHT.

22 September 2017

PLT-03159, Rev A.0 Setup and Installation Procedures

4. From the Driver Printing Preferences, select the correct card size.

2.6 Connecting the Printer Power

To connect power to the printer, do the following:

Note: Do not connect the printer USB cable until prompted during the printer driver installation.

September 2017 23