Chapter 6Points of Contact....................................................................52
iii
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Installation Guide
Revision History
Revision History
CommentRevisionDate
Initial ReleaseRevision 1.0June 2018
Updated the following sections:Revision 1.1August 2018
• List of Customer Replaceable Units (CRUs)
Updated the following section:Revision 1.2December2018
• List of Compatible Drives on page 13
4
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Installation Guide
Copyright
The following paragraph does not apply to the United Kingdom or any country where such provisions
are inconsistent with local law: HGST a Western Digital company PROVIDES THIS PUBLICATION "AS
IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimer or express or implied warranties in certain transactions,
therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in new editions of the publication. HGST may
make improvements or changes in any products or programs described in this publication at any time.
It is possible that this publication may contain reference to, or information about, HGST products (machines
andprograms),programming,orservices that are not announced inyourcountry .Suchref erencesorinf ormation
must not be construed to mean that HGST intends to announce such HGST products, programming, or
services in your country.
Technical information about this product is available by contacting your local HGST representative or on the
Internet at: support.hgst.com
HGST mayhavepatentsorpendingpatentapplications coveringsubject matter in this document. The furnishing
of this document does not give you any license to these patents.
2017-2018 Western Digital Corporation or its affiliates.
Western Digital
5601 Great Oaks Parkway
San Jose, CA 95119
Long Live Data™is a trademark of HGST, Inc. and its affiliates in the United States and/or other countries.
HGST trademarks are authorized for use in countries and jurisdictions in which HGST has the right to use,
market and advertise the brands.
Other product names are trademarks or registered trademarks of their respective owners.
One MB is equal to one million bytes, one GB is equal to one billion bytes, one TB equals 1,000GB (one trillion
bytes) and one PB equals 1,000TB when referring to storage capacity. Usable capacity will vary from the raw
capacity due to object storage methodologies and other factors.
References in this publication to HGST products, programs or services do not imply that HGST intends to
make these available in all countries in which HGST operates.
Product information is provided for information purposes only and does not constitute a warranty.
Informationis true as ofthe date of publication and is subject to change. Actual results may vary.Thispublication
is for general guidance only. Photographs may show design models.
This section provides a high level overview of the features of the Ultrastar Serv60+8.
1.1Ultrastar®Serv60+8 Description
Figure 1: Ultrastar Serv60+8
The Ultrastar®Serv60+8 is a 4U form factor, high density, rack-mounted storage enclosure that is capable
of hosting up to 60 HDD SAS or SATA drives. The maximum data storage capacity of the Ultrastar Serv60+8
is720TB using 12TB HGST Ultrastar®He12HDDs plus an additional 61.44 TB usingHGST Ultrastar®SS300
SSDs in the system SSD slots. (For a full list of compatible drives and total storage capacities, see the List
of Compatible Drives on page 13.) The Ultrastar Serv60+8 also integrates an Intel Skylake based server
front end. The serverisbuiltaround an Intel Sawtooth Pass S2600ST motherboard and supports 2 LGA3647-0
(Socket P) processor sockets CPUs, 16 (8 per CPU) slots of DDR4 ECC DIMM memory, and leverages an
AST2500 BMC for out-of-band management of the server subsystem.The enclosure runs on an input voltage
of 200 - 240 VACandconsumes~1800Wofpowerundertypical conditions. It requires a maximum of ~2000W
at full load.
Note: Max and Typical Power Consumption values represent the output power to the system. Input
power will vary depending on the PSU efficiency and load sharing between PSUs
The system contains three externally facing Half-Height, Half-Length (HHHL) PCIe x16 slots, and 3 externally
facing HHHL PCIe x8 slots.
It is designed to fit within a 4U rack space and requires 1200 mm (47.24in.) of usable rack space, frame to
frame. A fully loaded system will add 95.25 kg / 210 lbs. of static load when fully loaded with drives.
• 4U Storage Server
• Supports up to 60 HDD Drives
• Can support 3.5” drives and 2.5” SSD drives (2.5" requires an adapter) in the 60 available drive bays.
Supports an additional 8 2.5" drives in the system SSD slots located in the center channel
• Up to 12W per drive slot for the 60 HDD data storage drives (Cannot exceed 85A on the 5V rail) and 25W
per slot for the 8 system SSD slots
• House and control six (6) N+1 redundant 80mm fans
• Powered by two (2) redundant 2000W PSUs
• Toolless replacement of all Customer Replaceable Units (CRUs)
• Fits within a standard EIA-310 rack including all necessary cable management
• Supports Highline Input Power
6
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1Overview
Installation Guide1.2Ultrastar Serv60+8 Layout
• Dual Skylake LGA3647 Socket Processors
• 16 DDR4 ECC DIMM slots
• ASPEED AST2500 BMC
• Lewisburg PCH C624 Chipset
1.2Ultrastar Serv60+8 Layout
Figure 2: Front and Rear Product Layout
Table 1: Front and Rear Component Identification
ComponentNumber
Enclosure Handles1
CMA2
PSUs3
Rear IO Ports4
Chassis Cover5
Rails6
7
Page 8
1Overview
Installation Guide1.2Ultrastar Serv60+8 Layout
The following is an image of the layout of the major system components inside the Ultrastar Serv60+8.
30% per hour maximum30% per hour maximumRelative Humidity Gradient
-300m to 3048m / -984 ft. to 10,000 ft.-300m to 12,000m / -984 ft. to 39,370 ftAltitude
Table 3: Electrical Specifications
ValueSpecication
~2000WMax Power Consumption
~1800WTypical Power Consumption
Note: Max and Typical Power Consumption
values represent the output power to the
system. Input power will vary depending on
thePSU efficiency and load sharing between
PSUs
200 - 240 VACInput Voltage
C14PSU Connector Type
80 PLUS PlatinumPSU Efciency
Inrush Current Maximum (per PSU)
Caution: The Ultrastar Serv60+8 can only be plugged into highline. If the unit is plugged into lowline,
the PSU will report a "Critical" state whenstatus pages are queried using SES.In this case, the enclosure
will power up, but the drives will not.
AC line inrush current shall not exceed 35A peak
measured per IPC-9592B(L) Appendix C-4.1.
15ATypical Inrush Current (per PSU)
Table 4: Mechanical Specifications
Shock
10G, 0 - peak,11ms half sine; 3
positive and 3 negative pulses in each
axis shock
9
OperationalNon-OperationalSpecication
5G, 0 - peak, 11ms half sine; 3
positive and 3 negative pulses in each
axis- minimum 6 seconds between
720TB using 12TB HGST Ultrastar®He12 HDDs / 61.44
TB using HGST Ultrastar®SS300 SSDs
1.4Ultrastar Serv60+8 Rack Requirements
The Ultrastar Serv60+8 is designed to be installed into a rack that meets the EIA-310 standard at a minimum
1200 mm (47.24in.) of usable rack space, frame to frame. The vertical rack rails must be set between 32 in.
- 36 in. to support the enclosure. It requires 4U of rack space, and it should be installed into the rack at the
lowest possible U height to keep the load on the rack balanced.
Table 6: Required Rack Specifications
RequirementParameter
Rack Depth
Rack Width
Warning:When extended out of the rack on the rail system, the Ultrastar Serv60+8 will
be ~950 mm / 37.4in. extended outward. This is a tipping hazard. Make sure that any rack supporting
the enclosure MUST BE BOLTED TO THE FLOOR before servicing or extending out of the rack.
Ensure that leveling feet, anti-tilt, and any other safety features recommended by the specific rack
manufacturers have also been deployed before servicing.
The following section provides specific information necessary to install, service, and remove the Ultrastar
Serv60+8. The installation of the Ultrastar Serv60+8 requires two people and a space of 1371mm / 54in. in
front of the installation space.The servicing of the enclosure requires one person and a minimum of 1219.2mm
/ 48in. of space in front of the installation space. The removal of the enclosure requires two people, 1371mm
/ 54in. of space in front of the installation space, and 24in. on either side of the enclosure for two people to
remove the enclosure.
1200 mm (47.24in.) of usable rack space, frame to
frame
450mm with (17.72in.) with 465mm (18.31in.) ±
1.5mm nominal hole spacing. See EIA-310 Rack
Standard
4URack Units (U)
32 in. - 36 in.Vertical Rack Rail Spacing
2250 lbs.Static Load Rating
1360.77 / 3000 lbs.Dynamic Load Rating
Warning: The handles on the front of the chassis are not intended to be used to support the weight of
the Ultrastar Serv60+8. Lifting the unit by the chassis handles or trying to support the unit on thehandles
can cause them to fail. This can cause serious damage to the unit or serious bodily harm to those
Learn about the Regulatory, Safety, and Electromagnetic standards for which this product is compliant.
The following chapter describes the Regulatory Statement of Compliance, Safety Compliance, and
Electromagnetic Compatibility Agency Requirements for the Ultrastar Serv60+8.
2.1Restricted Access Location
The Ultrastar Serv60+8 is intended for installation in a server room or computer room where at least one of
the following conditions apply:
• access can only be gained byservice persons or by users who have been instructed about the restrictions
applied to the location and about any precautions that shall be taken and/or
• access is through the use of a tool or lock and key, or other means of security, and is controlled by the
authority responsible for the location.
2.2Safety Compliance
Product Name: Ultrastar Serv60+8
Regulatory Model: H4060-S
Electromagnetic Compatibility Emissions: Class A
This product has been tested and evaluated as Information Technology Equipment (ITE) at accredited
third-party laboratories for all safety, emissions and immunity testing required for the countries and regions
where the product is marketed and sold. The product has been verified as compliant with the latest applicable
standards,regulations and directives for those regions/countries. The suitability of this product forotherproduct
categories other than ITE may require further evaluation.
The product is labeled with a unique regulatory model that is printed on the label and affixed to every unit.
The label will provide traceability to the regulatory approvals listed in this document. The document applies
to any product that bears the regulatory model and type names including marketing names other than those
listed in this document.
2.3Electromagnetic Compatibility (EMC) Class A Compliance
The H4060-S complies with and conforms to the latest international standards as applicable:
Table 14: Emissions and Immunity Compliance Lists
ImmunityEmissions
23
EN 61000-3-2 Harmonic Current EmissionsFCC CFR 47 Part 15, Subpart B
EN 61000-3-3 Voltage Fluctuations and FlickerICES-003
EN 55024EN 55032
KN35CISPR 32
EN 61000-4-2 ESDCE – EMC Directive 2014/30/EU
Page 24
2Disclaimers
Installation Guide2.4Country Certifications
ImmunityEmissions
EN 61000-4-3 Radiated ImmunityVCCI V-3
EN 61000-4-4 EFTBSMI CNS13438
EN 61000-4-5 SurgeKN32
EN 61000-4-6 RF Common ModeAS/NZS CISPR 32
EN 61000-4-8 Power Frequency Magnetic FieldTR CU 020/2011
EN 61000-4-11 Voltage Dips and Interruptions
2.4Country Certifications
Table 15: Country Certifications
Authority or MarkCountry/Region
NemkoNorth America (Canada, USA)
CEEuropean Union
VCCIJapan
MSIPKorea
BSMITaiwan
RCMAustralia/New Zealand
CU EACRussia, Kazakhstan, Belarus, Armenia
UkrseproUkraine
NOMMexico
SIIIsrael
SABSSouth Africa
BISIndia
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3Safety
Installation Guide3.1Electrostatic Discharge
Chapter
3Safety
3
The following chapter provides safety and regulatory information for the Ultrastar Serv60+8.
3.1Electrostatic Discharge
CAUTION
Electrostatic discharge can harm delicate components inside HGST products.
Electrostatic discharge (ESD) is a discharge of stored static electricity that can damage equipment and impair
electrical circuitry. It occurs when electronic components are improperly handled and can result in complete
or intermittent failures.
Wear an ESD wrist strap for installation, service and maintenance to prevent damage to components in the
product. Ensure the antistatic wrist strap is attached to a chassis ground (any unpainted metal surface). If
possible, keep one hand on the frame when you install or remove an ESD-sensitive part.
Before moving ESD-sensitive parts place them in ESD static-protective bags until you are ready to install the
part.
3.2Optimizing Location
Failuretorecognizethe importance of optimally locating your product and failureto protect against electrostatic
discharge (ESD) when handling your product can result in lowered system performance or system failure.
Do not position the unit in an environment that has extreme high temperatures or extreme low temperatures.
Be aware of the proximity of the unit to heaters, radiators, and air conditioners.
Position the unit so that there is adequate space around it for proper cooling and ventilation. Consult the
product documentation for spacing information.
Keep the unit away from direct strong magnetic fields, excessive dust, and electronic/electrical equipment
that generate electrical noise.
3.3Power Connections
Be aware of the ampere limit on any power supply or extension cables being used. The total ampere rating
being pulled on a circuit by all devices combined should not exceed 80% of the maximum limit for the circuit.
CAUTIONThe power outlet must be easily accessible close to the unit.
Always use properly grounded, unmodified electrical outlets and cables. Ensure all outlets and
cables are rated to supply the proper voltage and current.
This unit has more than one power supply connection; both power cords must be removed from the
power supplies to completely remove power from the unit. There is no switch or other disconnect device.
25
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3Safety
Installation Guide3.4Power Cords
3.4Power Cords
Use only tested and approved power cords to connect to properly grounded power outlets or insulated
sockets of the rack's internal power supply.
If an AC power cord was not provided with your product, purchase one that is approvedforuse in your country
or region.
CAUTIONTo avoid electrical shock or fire, check the power cord(s) that will be used with the product as
follows:
• The power cord must have an electrical rating that is greater than that of the electrical current rating marked
on the product.
• Do not attempt to modify or use the AC power cord(s) if they are not the exact type required to fit into the
grounded electrical outlets.
• The power supply cord(s) must be plugged into socket-outlet(s) that is / are provided with a suitable earth
ground.
• The power supply cord(s) is / are the main disconnect device to AC power. The socket outlet(s) must be
near the equipment and readily accessible for disconnection.
Follow all cautions, warnings, labels, and instructions provided within the rackmount instructions.
Reliable grounding of rack-mounted equipment should be maintained.
If installed in a closed or multi-unit rackassembly, the operating ambient temperature of the rack environment
may be greater than room ambient. Therefore, consideration should be given to installing the equipment in
an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
Observe the maximum rated ambient temperature, which is specified in the product documentation.
For safe operation of the equipment, installation of the equipment in a rack should be such that the
amount of air flow is not impeded so that the safe operation of the equipment is not compromised.
3.6Safety and Service
All maintenance and service actions appropriate to the end-users are described in the product
documentation. All other servicing should be referred to an HGST-authorized service technician.
To avoid shock hazard, turn off power to the unit by unplugging both power cords before
servicing the unit. Use extreme caution around the chassis because potentially harmful voltages are present.
When replacing a hot-plug power supply,unplug the power cord to the power supply being replaced
before removing it from the Ultrastar Serv60+8.
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3Safety
Installation Guide3.7Safety Warnings and Cautions
The power supply in this product contains no user-serviceable parts. Do not open the power supply.
Hazardous voltage, current and energy levels are present inside the power supply.Return to manufacturer
for servicing.
Use caution when accessing part of the product that are labeled as potential shock
hazards, hazardous access to moving parts such as fan blades or caution labels.
3.7Safety Warnings and Cautions
To avoid personal injury or property damage, before you begin installing the product, read, observe, and
adhere to all of the following safety instructions and information. The following safety symbols may be used
throughout the documentation and may be marked on the product and/or the product packaging.
CAUTIONIndicates the presence of a hazard that may cause minor personal injury or property damage
if the CAUTION is ignored.
WARNINGIndicates the presence of a hazard that may result in serious personal injury if the WARNING
is ignored.
Indicates potential hazard if indicated information is ignored.
Indicates shock hazards that result in serious injury or death if safety instructions are not followed.
Indicates do not touch fan blades, may result in injury.
Indicates disconnect all power sources before servicing.
The Ultrastar Serv60+8 packaging consists of three layers of packaging: The accessory tray is on top, the
enclosure chassis box is in the middle, and the drive assemblies are on the bottom. The accessory tray
contains two cartons, one for the CMA assembly and one for the rails, as well as plastic bags that contain all
necessary hardware listed below in the tables and the included cables. The chassis is boxed in the middle
and protected by foam padding. It has the rear fans, PSUs, and IOM pre-installed. On the bottom there are
four containers that hold fourteen HDD drive assemblies and one container that holds four,and one container
that holds the eight SSDs includedinside the Ultrastar Serv60+8.These three layersofpackagingare contained
by cardboard caps on the top and bottom, and an outer sleeve that surrounds the sides. Plastic banding
surround the packaging and pallet to keep them contained.
7. Remove the chassis itself from the chassis box. The chassis should be team lifted for safety.
8. Open the HDD boxes and verify their contents. Depending on the version of the Ultrastar Serv60+8 being
unpacked,theyshouldcontain four containers that holdfourteen HDD driveassembliesandone container
that holds four,and one container that holds the eight SSDs included inside the Ultrastar Serv60+8. Once
the contents are verified, leavetheminthe boxes.Thiswillprotect them from damage until they are installed
in the enclosure.
3.38-3.61 Nm / 30-32 in-lbfM5 x 10mm T15 Torx screws
3.38-3.61 Nm / 30-32 in-lbfM5 x 12mm Phillips Pan Head screws
••M5 x 10mm T15 Torx
screws
• M5 x 12mm Phillips Pan
Head screws (to secure
top cover)
• Included Washers
• Low-Profile M4 x 3.2mm
Philips screws (included
with rail assembly)
• M3 x 8mm T10 Torx
screws
• 10 M5 cage nuts
• Zip Tie (from CMA box)
# of People
Required
Lifting Purposes
and 1 to Guide and
Spot)
Time
Required
45 min.3 Total (2 for Team
.90-1.12 Nm / 8-10 in-lbfLow-Prole M4 x 3.2mm Philips screws
.33-.56 Nm / 3-5 in-lbfM3 x 8mm T10 Torx screws
5.2Ultrastar Serv60+8 Installation Procedure
1.Remove the inner rail that is nested inside the rack rails.
Note: There are Right and Left rails and they must be installed as a set. Each inner rail will read
"R" for the right or "L" for the left embossed on the inside. Each outer rail will read "R-Front" for
the right or "L-Front" for the left. Right and Left refer to when you are facing the front of the rack.
a) Start by sliding the inner rail out of the outer/rack rail until the safety latch engages and the inner rail
will not extend further. It will only slide one way.
b) Press on the safety latch release spring located on the side of the rail and slide the inner rail out the
rest of the way.
Figure 11: Rail Safety Latch
2.Install the inner rail onto the chassis making sure they are installed on the correct side. Each inner rail
will read "R" for the right or "L" for the left embossed on the side that faces away from the chassis. Right
and Left are with reference to looking at the front of the enclosure.
a) Orient the inner rails so that the flat side is facingthe enclosure and the side with the grooves is facing
b) Align the keyholes on the inner rail to the mounting pegs on the side of the enclosure and press the
inner rail flush against the chassis. If the keyholes don't line up with the pegs, flip the rail length-wise
to see if this will align them.
Figure 12: Inner Rail Attachment
c) Slide the inner rail toward the rear of the chassis to lock it in place. There will be an audible click and
the mounting pegs will cover the front part of the keyhole.
Figure 13: Slide Inner Rail
d)
Caution:When installing the inner rail onto the chassis, make sure to only use the
special Low-Profile M4 x 3.2mm Philips screws provided in the accessory kit with the CMA.
These screws should be tightened to .90-1.12 Nm / 8-10 in-lbf using a # 2 Philips Screwdriver.
These screws are specially designed for this purpose. Using unapproved screws could cause
damage to the slides inside the rail.
Install the three special low-profile M4 x 3.2mm Philips screws provided to secure the inner rail to the
chassis.
b) If the Ultrastar Serv60+8 will be installed in a rack for shipping purposes, install four more M5 cage
nuts in the holes 3-6 of the 4U space. These will receive the M5 x 10mm T15 Torx screws that secure
the enclosure to the rack with the shipping bracket.
a) From the rear of the rack, orient the alignment brackets so that the groove that will catch the cover is
facing the inside of the rack.
Figure 17: Alignment Bracket Groove (highlighted in red)
b) Use five of the M5 x 10mm T15 Torx screws and five of the included washers and attach the rear
coveralignment bracket to the vertical rail with the Long T15 Torx Screwdriver. Add three M5 x 10mm
T15 Torx screws and three included washers to attach the rear rail (the three lower holes) to the rack
posts as shown in the following image. These screws should be tightened to 3.38-3.61 Nm / 30-32
in-lbf using a Long T15 Torx Screwdriver.
orient this bracket and mirror it for the other side. Notice the increased distance between the top two
screw holes and the lower screwholes and the flange being oriented on the outside.
Figure 20: Rack Latch Bracket Installed
b) Use 6 of the included M5 x 12mm screws and the T15 Torx screwdriver to install each bracket, 3
screws per bracket.
Caution:Always install the top cover onto the enclosure before installing the chassis into a rack.
Not having the top cover installed may damage the alignment brackets.
8.Extend the mid-rails out of the rack so that they are protruding from the front of the rack and the safety
latches engage.
Figure 21: Extend Mid-Rails
9.Install the chassis into the rails.
a)
Caution:Thisstepinthe installation requires a minimumof 3 individuals to install safely,
two to lift and one to guide the others whom may have difficulty seeing because the enclosure
is in the way. Ensure that the appropriate measures are taken to safely support the enclosure
during installation. The enclosure MUST have no drives installed and requires a two person
team lift to install. Do not attempt to lift the system if it is fully populated with drives. The
only case in which the system may be installed or removed with the drives populated is if the
facility has a lift that is rated to handle the maximum weight of the fully loaded system.
Warning:Do not lift the chassis by the Cable Tray while removing the chassis from the
rack OR while installing it into a rack. This can cause serious damage to the unit or serious
bodily harm to those handling the unit. Always team lift the chassis by gripping the underside
of the unit, and never try to lift a chassis that is filled with drives.
Caution:Makesure that the bearing plate on the inside of the mid-rails are fully forward
and that the detent has engaged. This is to prevent potential damage due to improper mating
of the rails.
Positiononeindividual on each side of the enclosure to perform a team lift and have the third individual
standing at the protruding rack rails to guide the chassis to mate with rack rails.
c) Team-lift the enclosure until the inner rails that are attached to the chassis align with the extended
mid-rails attached to the rack, and guide the inner rails on the chassis to mate with the rack rails.
d) Once the rails are mated properly, slide the enclosure into the rack until it is stopped by the safety
catch on the rails. Push the release lever on the safety latch located on the side of each of the rails
and push the enclosure the rest of the way into the rack.
Figure 24: Safety Latch Release
e) As the chassis is slid into the rack, position one installer at the rear of the rack to ensure that the pegs
on the sides of the cover will slide correctly into the rear cover alignment brackets on both sides of
the rack. If the chassis does not install smoothly or snags, check that the rear coveralignment brackets
are not interfering with the chassis sidewalls, and try again.
10. Install the CMA.
a) Orient the CMA so that the elbow is on the left hand side.
c) Route all of the cables being connected to the enclosure through the open baskets.
d) Close all of the baskets.
e) If the Ultrastar Serv60+8 is being installed in a rack and will subsequently be transported inside that
rack, it is important to use the included cable tie to wrap the CMA bundle to ensure it does not get
damaged during transport. If the Ultrastar Serv60+8 is instead being installed where it will operated,
skip this step. Remember to remove the cable ties after the enclosure has reached its final operational
location.
f) Reconnect the CMA at the elbow to the connectors on the rail.
12. Test for binding in the extension of the CMA by gently pulling the enclosure out of the rack to ensure the
cables extend properly and that the system doesn’t bind at all. If it does, examine the point at which the
binding occurred and adjust the seating of cables in the baskets, check the connections to the rails, and
examine the joints of the CMA arm to ensure that they are all functioning properly.
13. Make sure the CMA is in operational position by folding the arm in toward the enclosure and attaching
the elbow end of the CMA to the connector that is attached to the rail. Verify that all of the cabling is in
functional order and does not bind or catch.
14. Secure the chassis top cover to the rack using the included washers, the M5 x 12mm Phillips Pan Head
screws, and a Philips screwdriver as shown in the following image. These screws should be tightened
to 3.38-3.61 Nm / 30-32 in-lbf using a # 2 Philips Screwdriver.
Figure 27: Cover Retention Screws
15. Now that the chassis is installed, test the installation by sliding the enclosure in and out of the rack a
minimum of three times. If the enclosure binds, catches, or displays any incorrect motion or behavior
retry the installation.
Note: Adjustments of the vertical rack rails may be required to fix any issues that may
occur.
16. Grasp both handles at the front of the enclosure and pull with even pressure to extend the chassis out
of the rack until it is stopped by the safety latches. The safety latches will prevent the enclosure from
coming out of the rack completely and the cover will remain in the rack attached to the rear alignment
brackets.
Figure 28: Chassis Handle Operation
17. Perform this same action two more times without the drives loaded to make sure the rail kits are installed
properly.
18. Install the Drive Assembly.
a) Ensure that the enclosure has been pulled out of the rack until the rail latches engage.
19. Install each drive in the same way the first was installed. Make sure to follow the drive layout shown in
the following image.
Figure 31: Drive Layout
20. Now that the drives are installed into the chassis, test the installation by sliding the enclosure in and out
of the rack a minimum of three times. If the enclosure binds, catches, or displays any incorrect motion
or behavior retry the installation of the drives and chassis.
21. If the chassis is being installed into a rack that will be shipped fully assembled, you must install eight
(fourperside)of the included M5 x 10mmT15 Torxscrewsintothetwobracketsatthefrontof the chassis
in the following locations. These screws should be tightened to 3.38-3.61 Nm / 30-32 in-lbf using a Long
T15 Torx Screwdriver. If this chassis will not be installed into a rack for shipping purposes, skip this step
and move on to the next one.
Figure 32: Shipping Bracket Screw Locations
22. Plug the enclosure power cords into a PDU to power the enclosure.
23. Press the power button at the back of the enclosure to power it up.
24. Double check the power indicators and other LEDs to ensure that the system is booting.
51
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Installation Guide
Chapter
6Points of Contact
6
For further assistance with an HGST product, contact Platform Engineering technical support. Please be
prepared to provide the followinginformation: Serial Number (S/N), product name, model number,and a brief
description of the issue.
Email:
support@wdc.com
Website:
http://support.hgst.com
6Points of Contact
52
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