Page 1
Installation Guide
Ultrastar®Serv24
S2122-N24-4
Version 1.3
August 2018
1ET1084
Long Live Data™| www.hgst.com
Page 2
Contents
Installation Guide
Contents
Revision History..............................................................................................4
Points of Contact.............................................................................................5
Copyright........................................................................................................6
Chapter 1 Ultrastar Serv24 Overview.......................................................7
1.1 Ultrastar®Serv24 Description............................................................7
1.2 Block Diagrams..................................................................................9
1.3 Ultrastar Serv24 Specification Summary.........................................11
1.4 Ultrastar Serv24 Layout...................................................................13
1.5 Ultrastar Serv24 Rack Requirements...............................................14
1.6 List of Replaceable Components.....................................................14
1.7 Supported SKUs..............................................................................15
1.8 List of Compatible Drives.................................................................15
Chapter 2 Safety.......................................................................................16
2.1 Electrostatic Discharge....................................................................16
2.2 Optimizing Location..........................................................................16
2.3 Power Connections..........................................................................16
2.4 Power Cords.....................................................................................17
2.5 Rackmountable Systems.................................................................17
2.6 Safety and Service...........................................................................17
2.7 Safety Warnings and Cautions.........................................................18
Chapter 3 Packaging................................................................................19
3.1 Ultrastar Serv24 Packaging Overview..............................................19
3.2 Ultrastar Serv24 Unpacking Procedure............................................19
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Contents
Installation Guide
Chapter 4 Installation...............................................................................20
4.1 Ultrastar Serv24 Installation Overview.............................................20
4.2 Ultrastar Serv24 Installation Procedure...........................................20
Chapter 5 Initial Bringup..........................................................................31
5.1 Bringing Up the Enclosure...............................................................31
Appendix A System Operations Appendices..............................................35
A.1 ESD.................................................................................................35
A.2 System Cooling................................................................................35
A.3 Power Requirements.......................................................................35
A.4 Host Connectivity.............................................................................36
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Installation Guide
Revision History
Revision History
CommentRevisionDate
Initial ReleaseRevision 1.0November2017
Revision 1.1December2017
Revision 1.3August 2018
• Updated the Supported SKUs on page 15
• Updated the List of Compatible Drives on page 15
Updated the Ultrastar Serv24 Installation Procedure on page 20Revision 1.2February 2018
Updated the following:
• List of Replaceable Components on page 14
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Installation Guide
Points of Contact
For further assistance with an HGST product, contact Platform Engineering technical support. Please be
prepared to provide the followinginformation: Serial Number (S/N), product name, modelnumber, anda brief
description of the issue.
Email:
support@hgst.com
Website:
http://support.hgst.com
Points of Contact
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Installation Guide
Copyright
The following paragraph does not apply to the United Kingdom or anycountry where such provisions
are inconsistent with local law: HGST a Western Digital company PROVIDES THIS PUBLICATION "AS
IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some statesdo notallow disclaimer orexpress or implied warranties incertain transactions,
therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in new editions of the publication. HGST may
make improvements or changes in any products or programs described in this publication at any time.
It is possible that this publication may contain reference to, or information about, HGST products (machines
andprograms), programming,or services thatare not announcedin yourcountry.Suchreferences orinformation
must not be construed to mean that HGST intends to announce such HGST products, programming, or
services in your country.
Technical information about this product is available by contacting your local HGST representative or on the
Internet at: support.hgst.com
HGST may have patents orpending patentapplications coveringsubject matterin this document.The furnishing
of this document does not give you any license to these patents.
Copyright
Copyright©2017-2018 Western Digital Corporation or its affiliates.
Western Digital
5601 Great Oaks Parkway
San Jose, CA 95119
Long Live Data™is a trademark of HGST, Inc. and its affiliates in the United States and/or other countries.
HGST trademarks are authorized for use in countries and jurisdictions in which HGST has the right to use,
market and advertise the brands.
Other product names are trademarks or registered trademarks of their respective owners.
One MB is equalto onemillion bytes, oneGB isequal toone billionbytes, oneTB equals1,000GB (onetrillion
bytes) and one PB equals 1,000TB when referring to storage capacity. Usable capacity will vary from the raw
capacity due to object storage methodologies and other factors.
References in this publication to HGST products, programs or services do not imply that HGST intends to
make these available in all countries in which HGST operates.
Product information is provided for information purposes only and does not constitute a warranty.
Informationis true asof thedate of publicationand issubject tochange. Actualresults mayvary.This publication
is for general guidance only. Photographs may show design models.
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Front
Rear
1 Ultrastar Serv24 Overview
Installation Guide 1.1 Ultrastar®Serv24 Description
Chapter
1 Ultrastar Serv24 Overview
1
1.1 Ultrastar®Serv24 Description
Figure 1: Ultrastar Serv24
The Ultrastar®Serv24 is a 2U, 24 bay, single node storage server. The maximum data storage capacity of
the Ultrastar Serv24 is 184.32 TB using HGST Ultrastar®SN200, SanDisk®Skyhawk™, and SanDisk
Skyhawk™Ultra drives. For a full list of compatible drives and total storage capacities, see the List of
Compatible Drives on page 15. The enclosure runs on a high line input voltage of 200-240VAC (high line)
and provides 1200W under maximum load conditions. The maximum Ultrastar Serv24 power cannot exceed
1000W (100-127VAC (low line)) for low line input operation. Notall of the Ultrastar Serv24 configurationscan
operate using Lowline input power. The maximum power draw of the enclosure is determined by the specific
configuration of CPUs, DIMMs, PCIe add-in cards, and compatible NVMe drives. It is designed to fit within a
2U rack space and requires a minimum of See EIA-310 Rack Standard.
• 2U Storage Server
• 24 NVMe drives
• Contains an Intel Purely platform motherboard
• Supports up to 24 DIMMs
• Three open PCIe generation 3 slots
• One NIC card
• Two M.2 boot drives
• Redundant 1200W PSUs
• One VGA port
• One Serial port
• Four USB 3.0 ports
®
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1 Ultrastar Serv24 Overview
Installation Guide 1.1 Ultrastar®Serv24 Description
• One dedicated 1 GbE port for IPMI
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1 Ultrastar Serv24 Overview
Installation Guide 1.2 Block Diagrams
1.2 Block Diagrams
Figure 2: System Block Diagram
Figure 3: CPU/PCIe Switch/NVMe Drive Interface Block Diagram
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1 Ultrastar Serv24 Overview
Installation Guide 1.2 Block Diagrams
Figure 4: I2C Block Diagram
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1 Ultrastar Serv24 Overview
Installation Guide 1.3 Ultrastar Serv24 Specification Summary
1.3 Ultrastar Serv24 Specification Summary
Table 1: Environmental Specification Summary
11
OperationalNon-OperationalSpecification
5°C to 35°C-40°C to 60°CTemperature
20°C per hour max30°C per hour maxTemperature Gradient
1°C per 300m above 950m1°C per 300m above 12000mTemperature De-rating
8-85% Non-Condensing8-93% Non-CondensingRelative Humidity
30% per hour maximum30% per hour maximumRelative Humidity Gradient
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1 Ultrastar Serv24 Overview
Installation Guide 1.3 Ultrastar Serv24 Specification Summary
OperationalNon-OperationalSpecification
950m to 3048m950m to 12000mAltitude
Table 2: Electrical Specifications
ValueSpecification
1000W (low line) / 1200W (high line)Maximum Power Consumption
100-127VAC (low line) / 200-240VAC (high line)Input Voltage
C14PSU Connector Type
Inrush Current Maximum (per PSU)
Table 3: Mechanical Specifications
Vibration
Dimensions
Dimensions w/ CMA
AC line inrush current shall not exceed 30A peak,
for up to one-quarter of the AC cycle, after which,
the input current should be no more than the
specified maximum input current.
80 Plus™PlatinumPSU Efficiency
OperationalNon-OperationalSpecification
35G - 152 in/sec trapezoid waveShock
1.04G - 2~200Hz, 15
minutes/faces, six product faces
33.47 kg / 73.8 lbsWeight
39.23 kg / 86.5 lbsWeight w/ Rails and CMA
W: 481.8 mm x L: 768.2 mm x H: 87 mm / W: 18.8in. x L: 30.2in. x
H: 3.4in.
W: 481.8 mm x L: 1021.3 mm x H: 87 mm / W: 18.8in. x L: 40.2in. x
H: 3.4in.
10G - 5 ms duration; 5 shocks
positive and 5 negative in each of
3 axes. 30 total shocks
0.278G - Random 5-500 Hz 30
minutes per axis, 3 axes (X, Y, Z)
796.2 mm / 31.3in.Rack Mounted Rails Travel
482.6 mm / 19 in.Required Rack Width
See EIA-310 Rack StandardRequired Rack Depth
12
Note: Measured from the rack posts to the front of the
enclosure.
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1
3
4
2
5
6
1 Ultrastar Serv24 Overview
Installation Guide 1.4 Ultrastar Serv24 Layout
OperationalNon-OperationalSpecification
2URack Units (U)
Table 4: Data Capacity Specifications
ValueSpecification
24Number of Drive Slots
184.32 TBMax Raw Data Storage Capacity
1.4 Ultrastar Serv24 Layout
Figure 5: Ultrastar Serv24 Layout
Table 5: Ultrastar Serv24 Layout
ComponentNumber
Rails1
Drive Bay2
CMA3
PSU Bay4
Chassis Cover w/ latch5
Chassis6
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1 Ultrastar Serv24 Overview
Installation Guide 1.5 Ultrastar Serv24 Rack Requirements
1.5 Ultrastar Serv24 Rack Requirements
The Ultrastar Serv24 is designed to be installed into a rack that meets the EIA-310 standard at a minimum.
SeeEIA-310 RackStandard ofusablespace measuredfrom frontrackframe tothe rear rackframe.It requires
2U of rackspace, and it should be installed into the rack at the lowest possible U height to keep the load on
the rack balanced.
1.6 List of Replaceable Components
Table 6: List of Replaceable Components
HGST Part NumberComponent
1EX1036L6 Enclosure
• Chassis
• Redundant PSUs (1200W)
• NIC (Dual 10 GbE (SPF+) OCP Card)
• CMA
• Rails
• Full set of fan modules
1EX1027AC Power Cord (2.5m)
1EX1134Drive Blank
1EX1028PSU (1200W)
1EX1038CMA
1EX1037Rails
1EX1035Fan module
1EX1177Intel®VROC Premium Hardware Key
1EX1026SanDisk®X400 SSD M.2 2280 Boot Drive (256GB)
1EX1674Heat Sink
1EX1030Intel®Xeon CPU, 5120 w/ heat sink
1EX1031Intel®Xeon CPU, 6140 w/ heat sink
1EX1032Intel®Xeon CPU, 8160 w/ heat sink
1EX1034Celestica™NIC (Dual 10 GbE (SPF+) OCP Card)
1EX1033Samsung®DIMM (32GB DDR4 - 2400MHz)
1EX1033Samsung®DIMM (32GB DDR4 - 2666MHz)
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1 Ultrastar Serv24 Overview
Installation Guide 1.7 Supported SKUs
1.7 Supported SKUs
The following table lists the versions of this HGST product that are supported by this document.
SKUs
1ES10051ES10041ES04151ES0412
1ES10091ES10081ES10071ES1006
1ES10131ES10121ES10111ES1010
1ES10171ES10161ES10151ES1014
1ES10211ES10201ES10191ES1018
1ES10251ES10241ES10231ES1022
1ES10931ES10281ES10271ES1026
1ES1403
1.8 List of Compatible Drives
Table 7: Compatible Drives
Part NumberVolumeDrive
1EX10181.6 TBSanDisk®Skyhawk™Ultra 1.7DW/D ISE
1EX10221.6 TBSanDisk®Skyhawk™Ultra 1.7DW/D SE
1EX10161.92 TBSanDisk®Skyhawk™0.6DW/D ISE
1EX10201.92 TBSanDisk®Skyhawk™0.6DW/D SE
1EX10193.2 TBSanDisk®Skyhawk™Ultra 1.2DW/D ISE
1EX10233.2 TBSanDisk®Skyhawk™Ultra 1.2DW/D SE
1EX10173.84 TBSanDisk®Skyhawk™0.5DW/D ISE
1EX10213.84 TBSanDisk®Skyhawk™0.5DW/D SE
1EX10256.4 TBHGST Ultrastar®SN200 3DW/D SE
1EX10247.68 TBHGST Ultrastar®SN200 1DW/D SE
1EX1026256 GBSanDisk®X400 SSD M.2 2280 Boot Drive (256GB)
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2 Safety
Installation Guide 2.1 Electrostatic Discharge
Chapter
2 Safety
2
The following chapter provides safety and regulatory information for the Ultrastar Serv24.
2.1 Electrostatic Discharge
CAUTION
Electrostatic discharge can harm delicate components inside HGST products.
Electrostatic discharge(ESD) isa discharge of stored staticelectricity that can damage equipmentand impair
electrical circuitry. It occurs when electronic components are improperly handled and can result in complete
or intermittent failures.
Wear an ESD wrist strap for installation, service and maintenance to prevent damage to components in the
product. Ensure the antistatic wrist strap is attached to a chassis ground (any unpainted metal surface). If
possible, keep one hand on the frame when you install or remove an ESD-sensitive part.
Before movingESD-sensitive parts place them in ESD static-protective bags until you are ready to installthe
part.
2.2 Optimizing Location
Failureto recognizethe importanceof optimally locating yourproduct and failure toprotect againstelectrostatic
discharge (ESD) when handling your product can result in lowered system performance or system failure.
Do not position the unit in an environment that has extreme high temperatures or extreme low temperatures.
Be aware of the proximity of the unit to heaters, radiators, and air conditioners.
Position the unit so that there is adequate space around it for proper cooling and ventilation. Consult the
product documentation for spacing information.
Keep the unit away from direct strong magnetic fields, excessive dust, and electronic/electrical equipment
that generate electrical noise.
2.3 Power Connections
Be aware of the ampere limit on any power supply or extension cables being used. The total ampere rating
being pulled on a circuit by all devices combined should not exceed 80% of the maximumlimit for the circuit.
CAUTION The power outlet must be easily accessible close to the unit.
Always use properly grounded, unmodified electrical outlets and cables. Ensure all outlets and
cables are rated to supply the proper voltage and current.
This unit has more than one power supply connection; both power cords mustbe removed from the
power supplies to completely remove power from the unit. There is no switch or other disconnect device.
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2 Safety
Installation Guide 2.4 Power Cords
2.4 Power Cords
Use only tested and approvedpowercords toconnect toproperly groundedpower outletsor insulated
sockets of the rack's internal power supply.
If anAC power cordwas notprovided withyour product,purchase one thatis approvedfor use in yourcountry
or region.
CAUTION To avoid electrical shock or fire, check the power cord(s) that will be used with the product as
follows:
• The power cordmust have an electrical ratingthat isgreater thanthat ofthe electrical currentrating marked
on the product.
• Do not attempt to modify or use the AC power cord(s) if they are not the exact type required to fit into the
grounded electrical outlets.
• The power supply cord(s) must be plugged into socket-outlet(s) that is /are provided with a suitable earth
ground.
• The power supply cord(s) is / are the main disconnect device to AC power. The socket outlet(s) must be
near the equipment and readily accessible for disconnection.
2.5 Rackmountable Systems
CAUTION
Always install rack railsand storage enclosure accordingto Ultrastar Serv24 product documentation.
Follow all cautions, warnings, labels, and instructions provided within the rackmount instructions.
Reliable grounding of rack-mounted equipment should be maintained.
If installed in a closed ormulti-unit rack assembly,the operating ambienttemperature of the rack environment
may be greater than room ambient. Therefore, consideration should be given to installing the equipment in
an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
Observe the maximum rated ambient temperature, which is specified in the product documentation.
For safe operation of the equipment, installation of the equipment in a rack should be such that the
amount of air flow is not impeded so that the safe operation of the equipment is not compromised.
2.6 Safety and Service
All maintenance and service actions appropriate to the end-users are described in the product
documentation. All other servicing should be referred to a HGST-authorized service technician.
To avoid shock hazard, turn off power to the unit by unplugging both power cords before
servicing the unit. Useextreme caution around the chassis because potentially harmful voltages are present.
When replacing a hot-plug power supply, unplug the power cord tothe power supply being replaced
before removing it from the Ultrastar Serv24.
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2 Safety
Installation Guide 2.7 Safety Warnings and Cautions
The powersupply in this productcontains no user-serviceable parts. Do not open the powersupply.
Hazardous voltage, current and energy levels are present inside the power supply. Return to manufacturer
for servicing.
Use caution when accessing part of the product that are labeled as potential shock
hazards, hazardous access to moving parts such as fan blades or caution labels.
2.7 Safety Warnings and Cautions
To avoid personal injury or property damage, before you begin installing the product, read, observe, and
adhere to all of the following safety instructions and information. The following safety symbols may be used
throughout the documentation and may be marked on the product and/or the product packaging.
CAUTION Indicates the presence of a hazard that may cause minor personal injury or property damage
if the CAUTION is ignored.
WARNING Indicates the presence of a hazard that may result in serious personal injury if the WARNING
is ignored.
Indicates potential hazard if indicated information is ignored.
Indicates shock hazards that result in serious injury or death if safety instructions are not followed.
Indicates do not touch fan blades, may result in injury.
Indicates disconnect all power sources before servicing.
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3 Packaging
Installation Guide 3.1 Ultrastar Serv24 Packaging Overview
Chapter
3 Packaging
3
3.1 Ultrastar Serv24 Packaging Overview
The main box of the Ultrastar Serv24 packaging consists of two layers of packaging totaling 39.5 kg / 87.2
lbs: The first layer contains the Rail Kit, CMA box, and foam protection. The chassis is on the second layer
of the box. The rail kit and CMA are each packed in their own box. The chassis is packed in foam and ESD
safe bag and contains the drives and PSUs pre-installed. The power cables are tucked into the foam that
protects the chassis.
Table 8: Box Contents
ContentsContainer
1 CMA arm and 1 cable tieCMA Box
Rails Box
3.2 Ultrastar Serv24 Unpacking Procedure
1. Cut the plastic wrap that surrounds the outer box with a box cutter.
2. Cut the secure straps that hold the box together.
3. Cut the tape that is holding the box shut with a box cutter.
4. Open the outer box and remove the CMA box and Rail Kit Box. Set them aside.
5. Remove the protective foam from the top of the chassis and remove the chassis from the ESD safe bag.
6. Open the CMA box and remove the CMA arm. Set it aside.
7. Open the Rail Kit box and remove the rails. Set them aside.
8. Remove the chassis from the outer box.
2 Rails
• four screws
• four washers
Chassis with PSUs and Drives pre-installed.Chassis (in ESD safe bag and foam cushions)
2 Power CablesPower Cables (in foam cushion)
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4 Installation
Installation Guide 4.1 Ultrastar Serv24 Installation Overview
Chapter
4 Installation
4
4.1 Ultrastar Serv24 Installation Overview
Table 9: Require Equipment
NotesNumber NeededEquipment
1#2 Phillips Screwdriver
Once the entire contents of the system are unpacked and accounted for, the installation process for the
Ultrastar Serv24 canbegin. Start byinstalling therails intothe rac k,followedby the in installationof thechassis
that contains the PSUs and drives pre-installed. Finally, the CMA, power cables,and other cabling should be
connected to the rear of the enclosure.
4.2 Ultrastar Serv24 Installation Procedure
1. Remove the inner rail.
a) Extend the inner portion of the rails until they lock in place.
Figure 6: Inner Rail Removal
The #2 Phillips Screwdriver is
used to install the providedscrews
into the rack mounted rails.
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Installation Guide 4.2 Ultrastar Serv24 Installation Procedure
b) Locate the white tab on the outside of the inner rail.
Figure 7: White Tab
c) Slide the white tab and pull the inner rail free of the outer rail.
d) Repeat the previous steps to remove the remaining inner rail.
2. Install the inner rail onto the chassis.
a) Orient the inner rail so that the flat side is facing the enclosure.
b) Align the keyholes on the inner rail to the mounting pegs on the side of the enclosure. If the keyholes
don't line up with the pegs, flip the rail long ways to try and align them.
Figure 8: Inner Rail Installation
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Installation Guide 4.2 Ultrastar Serv24 Installation Procedure
c) Mount the rail on the side of the enclosure and slide toward the rear to lock it in place.
Figure 9: Inner Rail Lock
d) Follow these steps for the second inner rail on the opposite side of the enclosure.
3. Install the outer rails into the rack.
Note:
• Each rail is labeled either right or left. Ensure that the rails are installed in their assigned
configuration.
• Install the rails into whole rack unit (U) sections as seen in the following image. The rails will
not mount properly if staggered across two different U's.
Figure 10: Rack Units
a) Move to the rear of the rack.
b) Orient the rail so that the word "REAR" that is embossed into the metal of the rail is at the rear end
of the rack, and the release button is facing the side of the rail.
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Installation Guide 4.2 Ultrastar Serv24 Installation Procedure
c) Align the posts at the U-height desired for installation. The bottom of the rail will align with the lowest
hole in the U.
d) Pull the rail toward the rackstep with the support posts aimed at the holes on the rack stems until the
tool-less latching mechanism engages the rack.
Figure 11: Front Rail Mechanism Operation
e) Move to the front of the rack.
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4 Installation
Installation Guide 4.2 Ultrastar Serv24 Installation Procedure
f) Align the front of the rail with the holes on the rack stems that will receive the support posts and pull
the rail toward the holes until the tool-less latching mechanism engages the rack.
Figure 12: Front Rail Mechanism Operation
g) Latch the front rail mount to the rack by sliding the latch over the rack holes.
4. (Optional) Install the VROC Key.
Attention: The VROC key can only be installed into an enclosure that contains SanDisk
Skyhawk™or SanDisk®Skyhawk™Ultra drives.
Attention: Skipthis stepif your configuration does notrequire theinstallation of aVROC
Key.
a) If the enclosure lock is secured, use a Philips Screwdriver to unlock the latch.
b) Unlatch the enclosure cover by pressing the latch button and lifting the latch.
Figure 13: Enclosure Cover Latch
®
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4 Installation
Installation Guide 4.2 Ultrastar Serv24 Installation Procedure
c) Remove the enclosure cover from the enclosure.
Figure 14: Removing the Enclosure Cover
d) Locate the VROC connector on the motherboard as seen in the following image. The connector is
located next to the PCIe bracket that covers the M.2s.
Figure 15: VROC Connector Location
e) Pressing firmly, plug the VROC key into the VROC connector on the motherboard.
f) Seatthe coverinto place over theenclosure by placingthe coveron the chassisand sliding ittowards
the front of the enclosure.
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Installation Guide 4.2 Ultrastar Serv24 Installation Procedure
g) Once the cover is seated, press the cover latch down until it locks.
Figure 16: Locking the Enclosure Cover
5. Slide the enclosure into the rack.
a) Pull the rack mounted rails out towards the front of the rack until they are locked in place.
Figure 17: Rack Mounted Rails Locked
b) Line up the enclosure with the rack mounted rails and slide it in until the first set of locks engage.
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Installation Guide 4.2 Ultrastar Serv24 Installation Procedure
c) On either side of the enclosure rails, pull the blue release tabs and push the enclosure into the rack.
The enclosure latches will engage with the rail latch when properly seated.
Figure 18: Blue Tabs
Figure 19: Enclosure Installed
6. Install the CMA.
a) The CMA has one arm that is connected to the rails and the enclosure chassis by four connectors.
The first step in installing the arm for the CMA is to first determine what orientation the arm needs to
be in. The arm should have the elbow on the left side.
b) Orient the CMA so that the elbow is on the left-hand side.
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Installation Guide 4.2 Ultrastar Serv24 Installation Procedure
c) Insert the connectors into the rail connections on either side as seen in the image below.
Figure 20: CMA Installation
d) Slowly slide the enclosure forward to ensure the CMA arm is operating properly and return it back to
its proper location.
7. Cable the CMA.
a) Unlatch the elbow side of the CMA arm and swing it forward by pressing the blue button that says
“push” to unlatch it and swing it out.
b) Gather the cables, two power cables and one Ethernet cable to install in this right hand side.
c) Open all of the baskets.
Figure 21: Open Baskets
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Installation Guide 4.2 Ultrastar Serv24 Installation Procedure
d) Connect the power cords and cables to the enclosure.
Figure 22: Standard Power Cord and Cable Connections
e) Close all of the baskets.
f) Reconnect the CMA at the elbow to connector A.
8. Test for binding in the extension of the CMA by gently pulling the enclosure out of the rack to ensure the
cables extend properly and that the system doesn’t bind at all. If it does, examine the point at which the
binding occurred and adjust the seating of cables in the baskets, check the connections to the rails, and
examine the joints of the CMA arm to ensure that they are all functioning properly.
9. Make sure the CMA is in operational position by folding the arm in toward the enclosure and attaching
the elbow end of the CMA to the connector that is attached to the rail.
10. Secure the rack ear shipping screws.
a) Locate the rack ear covers.
Figure 23: Rack Ear Shipping Screw Covers
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4 Installation
Installation Guide 4.2 Ultrastar Serv24 Installation Procedure
b) Secure the enclosure to the rack using the preinstalled screws on each side.
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5 Initial Bringup
Installation Guide 5.1 Bringing Up the Enclosure
Chapter
5 Initial Bringup
5
5.1 Bringing Up the Enclosure
Before you begin:
• Ensurethat youhavea bootable USBdrivethat containsone ofthefollowingapproved Operating Systems:
Table 10: Manufacturer Supported Operating Systems
SupportOperating System
Fully supportedMicrosoft®Windows Server 2012 R2 x64
Fully supportedMicrosoft®Windows Server 2016 x64
Fully supportedVMWare®ESXi 6.5U1
VMD not supportedRedHat®Red Hat Enterprise Linux (x86_64) 7.2
Disable VMD to installRedHat®Red Hat Enterprise Linux (x86_64) 7.3
Fully supportedRedHat®Red Hat Enterprise Linux (x86_64) 7.4
VMD not supportedNovell®SUSE Linux Enterprise Server 12 SP1
VMD not supportedNovell®SUSE Linux Enterprise Server 12 SP2
Fully supportedNovell®SUSE Linux Enterprise Server 12 SP3
Fully supportedUbuntu®Ubuntu Server 16.04
Fully supportedUbuntu®Ubuntu Server 16.10
Fully supportedUbuntu®Ubuntu Desktop 16.10
Fully supportedUbuntu®Ubuntu 17.04
1. The enclosure will powerup after about 20 seconds after the AC power cord has been connected to the
PSUs.
2. When the BIOS splash screen appears, press Esc to enter the BIOS.
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5 Initial Bringup
Installation Guide 5.1 Bringing Up the Enclosure
Note: The BIOS may take up to five minutes to
appear.
Figure 24: BIOS
3. When the Setup Utility appears, press the right arrow to move over to the Server Mgmt tab.
Figure 25: Setup Utility
4. Press the down arrow until the BMC network configuration is selected and press Enter.
Figure 26: BMC network configuration
5. Record the Station IP address that appears in the Dedicated Link section.
Note:
• This IP address will be used to connect to the enclosure through the BMC WebUI.
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5 Initial Bringup
Installation Guide 5.1 Bringing Up the Enclosure
• (optional) The Current Configuration Address may be altered from this section to change to
a DHCP or Static network configuration.
Figure 27: Dedicated Link
6. To save the changes, press F4 and select Yes.
Note: The enclosure will reboot to apply the new
selections.
7. While the enclosure is rebooting, move to the rear of the enclosure and connect USB drive containing
the Operating System into the any of the four open USB ports.
Note: Callouts 1 and2 each contain a set of twoUSB 3.0
ports.
Figure 28: Rear I/O—USB Ports
8. Once theenclosure loads the BIOS, it willprovide prompts on how to load thespecific OS. Completethe
installation of the OS according to these prompts.
9. After a few minutes, the console or laptop will display a prompt to load the preferred operating system.
Complete the necessary steps to install the OS.
10. From a laptop, open a web browser and navigate to the IP Address that was collected from the initial
BIOS session.
11. Log-in as the Administrator.
a) Open a browser window navigate to the enclosure BMC IP address.
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5 Initial Bringup
Installation Guide 5.1 Bringing Up the Enclosure
b) Log-in to Web UI using the default username admin and default password admin.
Figure 29: Admin Log-in
12. Navigate to Power Control using the Navigation menu.
Figure 30: Power Control
13. Verify that Web UI displays a connection to the enclosure.
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A System Operations Appendices
Installation Guide A.1 ESD
Appendix
A System Operations Appendices
A
A.1 ESD
The enclosure is designed to dissipate all electrostatic discharge (ESD)to thechassis base.Ensure that there
is sufficient electrical and mechanical connection from the chassis base to the rack rails, and that the rack
itself istied toearth ground.Precautions mustbe takento ensure that the systemis notexposed toESD while
handling components or servicing the unit.
The unit must be grounded in accordance with all local/regional and national electrical codes.
A.2 System Cooling
The Ultrastar Serv24 has a thermal solution that is designed to maintain normal system operation during the
servicing of the enclosure. During a PSU replacement, the enclosure can function normally without affecting
airflow and cooling. During a fan replacement, it is important to limit the time the enclosure cover is removed
to 10 minutes.The remov alofthe enclosurecover compromises the proper airflowand coolingof thefunctioning
enclosure.
The Ultrastar Serv24 has a safety feature called the over temperatureprotection (OTP) mechanism that uses
sensors to monitor extreme temperature overages to ensure the system does not overheat. In the case of
unsafe temperature increases, the OTP mechanism will be activated to protect the enclosure and all of its
components. In thecase of a warning sensor threshold violation, the OTP mechanism will report the warning
information to the user through system management protocols. If the critical sensor threshold is exceeded,
the CPUs andmemory willbe throttled toprevent temperature increases.If theshutdown threshold is exceeded,
the baseboard managementcontroller (BMC) will shutdown the enclosure toprevent permanent system and
component damage.
The enclosure contains six fan modules located near the front of the enclosure behind the drives. The fans
provide proper cooling and airflow throughout the enclosure by pulling cool air in through the front bezel and
distributed to the other components via the air ducts. Proper airflow ensures the that components remain at
a safe operating temperature through normal operating conditions. Thefans are designed to be redundant in
case of a failure to ensure that the system will remain at the proper temperature until the failed fan can be
serviced.
A.3 Power Requirements
The following table describes the A/C input power specification for the Ultrastar Serv24.
Table 11: AC Power Specifications
Power
Alternating Current (AC) Power Supply (2 per enclosure)
Wattage (per power supply)
Voltage (per power supply)
1200W 80 Plus™Platinum
• Low line: 100-127VAC (low line) (1000W max),
auto-ranging, 47/63 Hz
• High line: 200-240VAC (high line) (1200W max),
auto-ranging, 47/63 Hz
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A System Operations Appendices
Installation Guide A.4 Host Connectivity
Power
Maximum inrush current (per power supply)
A.4 Host Connectivity
The following table displays the list of power cables approved by HGST:
Table 12: Approved Power Cables
AC line inrush current shall not exceed 30A peak,
for up to one-quarter of the AC cycle, after which,
the input current should be no more than the
specified maximum input current.
Dimension (overmold)Part NumberType
C13 to C141EW0027HGST
C13 to C14BC314-BC313-2.5M-ULBIZlink Technology Inc.
C13 to C140096-0011Well Shin Technology CO LTD
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