Q: Why do I need to create an account?
A: First, without an account, you will not be able to make any recording. Your account will give you access to the Hexoskin App to visua-
lize your data in real time, and synchronize your data to the server with HxServices. It will also provide you access to your Hexoskin
Dashboard, where you can manage your account’s preferences and export all your raw data to make further analysis. Furthermore,
some of your demographics are essential for the calculation of different metrics, such as the energy expenditure, for example. Finally,
with your account, you can share your data with your family and friends. K
Q: What is the garment made?
A: The shirt is made of 73% polyamide micro and 27% elastane. The textile is very lightweight and breathable. Every Hexoskin Shirt
has an antibacterial treatment. The Hexoskin Shirts are machine washable, and dry quickly. The garment is comfortable under the
clothes and has smooth seams that will not chafe. We have different sizes available for men, women and children (please refer to size
chart hexoskin.com/pages/size-charts). H
Q: What is the weight and size of the Hexoskin Device?
A: The device weighs 40 g and measures 41x73x13 mm – 1.6x2.8x0.5 in.
Q: What is the sensor for breathing monitoring?
A: Our breathing sensors are based on inductive plethysmography technology.
Q: How do I know if my device is recording?
A: Your device is recording as soon as you plug it to the shirt connector. The middle orange LED will stay on while recording.
Q: What happens if I lose the Bluetooth connection during a recording?
A: If you lose the Bluetooth signal, you will not lose any data. You just won't be able to visualize the data on your Hexoskin App.
Q: Can I use Hexoskin without a smartphone or tablet?
A: You can use your Hexoskin without a smartphone or a tablet. Your Hexoskin recording device will record your activities passively.
You can then transfer your data to your computer using the provided USB cable. The use of a smartphone or a tablet allows you to
monitor real-time data on your heart rate, respiratory volume and rate, and your activity. You can also name the activity, time it, and add
annotations on the go. As GPS data is provided by your smartphone, no location data will be recorded if you are not using Hexoskin
with your phone or tablet. K
Q: Where is my data stored during a recording?
A: The data is recorded and stored on the device. The data need to be synchronized with HxServices to be transferred to the Hexoskin
1S4ervers, where they will be processed. K
FAQ - FREQUENTLY ASKED QUESTIONS