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If you are a United States government agency, then this documentation and the software described herein are
provided to you subject to the following:
All technical data and computer software are commercial in nature and developed solely at private expense.
Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or
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CONTENTS
ABOUT THIS GUIDE
Naming Convention7
Conventions8
Feedback About This User Guide9
Related Documentation9
INTRODUCINGTHE ROUTER
Wireless 11n Cable/DSL Firewall Router11
Router Advantages13
Package Contents13
Minimum System and Component Requirements14
Physical Features14
INSTALLINGTHE ROUTER
Introduction19
Safety Information19
Positioning the Router19
Using the Rubber Feet20
Wall Mounting20
Powering Up the Router21
Connecting the Router21
SETTING UP YOUR COMPUTERS
Obtaining an IP Address Automatically25
Windows 200025
Windows Vista27
Windows XP28
Macintosh28
Disabling PPPoE and PPTP Client Software29
Disabling Web Proxy29
Basic Connection Checks107
Browsing to the Router Configuration Screens107
Connecting to the Internet108
Forgotten Password and Reset to Factory Defaults108
Wireless Networking109
Recovering from Corrupted Software111
Frequently Asked Questions112
IP ADDRESSING
The Internet Protocol Suite113
Managing the Router over the Network113
IP Addresses and Subnet Masks113
How does a Device Obtain an IP Address and Subnet Mask?115
This guide describes how to install and configure the 3Com Wireless 11n
ADSL Firewall Router (3CRWDR300A-73, 3CRWDR300B-73).
This guide is intended for use by those responsible for installing and
setting up network equipment; consequently, it assumes a basic working
knowledge of LANs (Local Area Networks) and Internet Routers.
If a release note is shipped with the 3Com Wireless 11n ADSL Firewall
Router and contains information that differs from the information in this
guide, follow the information in the release note.
Most user guides and release notes are available in Adobe Acrobat
Reader Portable Document Format (PDF) on the 3Com World Wide Web
site:
http://www.3Com.com
Naming ConventionThroughout this guide, the 3Com Wireless 11n ADSL Firewall Router is
referred to as the “Router”.
Category 3 and Category 5 Twisted Pair Cables are referred to as Twisted
Pair Cables throughout this guide.
8ABOUT THIS GUIDE
ConventionsTa bl e 1 and Tab l e 2 list conventions that are used throughout this guide.
Tab le 1 Notice Icons
IconNotice TypeDescription
Information noteInformation that describes important features or
instructions.
CautionInformation that alerts you to potential loss of data or
potential damage to an application, system, or device.
WarningInformation that alerts you to potential personal
injury.
Tab le 2 Text Conventions
ConventionDescription
The words “enter”
and “type”
When you see the word “enter” in this guide, you must type
something, and then press Return or Enter. Do not press
Return or Enter when an instruction simply says “type.”
Keyboard key namesIf you must press two or more keys simultaneously, the key
names are linked with a plus sign (+). Example:
Press Ctrl+Alt+Del
Words in italicsItalics are used to:
■ Emphasize a point.
■ Denote a new term at the place where it is defined in the
text.
■ Identify menu names, menu commands, and software
button names. Examples:
From the Help menu, select Contents.
Click OK.
Feedback About This User Guide9
Feedback About
This User Guide
Related
Documentation
Your suggestions are very important to us. They will help make our
documentation more useful to you. Please e-mail comments about this
document to 3Com at:
pddtechpubs_comments@3com.com
Please include the following information when commenting:
■ Document title
■ Document part number (on the title page)
■ Page number (if appropriate)
Example:
■ 3Com Wireless 11n ADSL Firewall Router User Guide
■ Part Number 10015880 Rev. AA
■ Page 24
Do not use this e-mail address for technical support questions. For
information about contacting Technical Support, please refer to
Appendix C
.
In addition to this guide, each Router document set includes one
Installation Guide. This guide contains the instructions you need to install
and configure your Router.
10ABOUT THIS GUIDE
1
INTRODUCINGTHE ROUTER
Welcome to the world of networking with 3Com®. In the modern
business environment, communication and sharing information is crucial.
Computer networks have proved to be one of the fastest modes of
communication but, until recently, only large businesses could afford the
networking advantage.
Wireless 11n ADSL
Firewall Router
The 3Com Wireless 11n ADSL Firewall Router is designed to provide a
cost-effective means of sharing a single broadband Internet connection
amongst several wired and wireless computers. The Router also provides
protection in the form of an electronic “firewall” preventing anyone
outside of your network from seeing your files or damaging your
computers. The Router can also prevent your users from accessing Web
sites which you find unsuitable.
Figure 1 shows an example network without a Router. In this network,
only one computer is connected to the Internet. This computer must
always be powered on for the other computers on the network to access
the Internet.
12CHAPTER 1: INTRODUCINGTHE ROUTER
Figure 1 Example Network Without a Router
When you use the Router in your network (Figure 2), it becomes your
connection to the Internet. Connections can be made directly to the
Router, or to an OfficeConnect Switch or Hub, expanding the number of
computers you can have in your network.
Figure 2 Example Network Using a Firewall Router
Router AdvantagesThe advantages of the Router include:
■ Shared Internet connection for both wired and wireless computers
■ High speed 802.11n wireless networking
■ No need for a dedicated, “always on” computer serving as your
Internet connection
■ Cross-platform operation for compatibility with Windows, Unix and
Macintosh computers
■ Easy-to-use, Web-based setup and configuration
■ Provides centralization of all network address settings (DHCP)
■ Acts as a Virtual server to enable remote access to Web, FTP, and other
services on your network
■ Security — Firewall protection against Internet hacker attacks and
encryption to protect wireless network traffic
Package ContentsThe Router kit includes the following items:
Router Advantages13
■ One 3Com Wireless 11n ADSL Firewall Router
■ One power adapter for use with the Router
■ Four rubber feet
■ One Ethernet cable
■ One CD-ROM containing this User Guide, copies of the quick install
guide in various languages and the 3Com Detect application.
■ Installation guide
■ Support and Safety sheet
■ Warranty sheet
If any of these items are missing or damaged, please contact your retailer.
14CHAPTER 1: INTRODUCINGTHE ROUTER
Minimum System
and Component
Requirements
Your Router requires that the computer(s) and components in your
network be configured with at least the following:
■ A computer with an operating system that supports TCP/IP
networking protocols (for example Windows 2000/XP,/Vista, Unix,
Mac OS 8.5 or higher).
■ An Ethernet 10 Mbps or 10/100 Mbps or 10/100/1000 Mbps NIC for
each computer to be connected to the four-port switch on your
Router.
■ An 802.11b, 802.11g or 802.11n draft2.0 compliant wireless NIC.
■ An active ADSL subscription and connection.
■ A Web browser that supports JavaScript, such as Netscape 4.7 or
higher, Internet Explorer 6.0 or higher, or Mozilla 1.2.1 or higher, or
Apple’s Safari.
Physical FeaturesThe front panel of the Router contains a series of indicator lights (LEDs)
that help describe the state of various networking and connection
operations.
Figure 3 Router - Front Panel
Physical Features15
1 Power LED (Illuminated Logo)
White
The 3Com logo serves as power OK indicator. This LED will light if the
router is receiving power from the power adapter. If it is not lit check the
power adapter connections. Refer to Chapter 6 Troubleshooting
.
2 Alert LED
Amber
Fast flash during self test. If self test fails the LED will remain on.
Fast flash during software upgrade.
Fast flash for software reset to the factory defaults.
Fast flash for hardware reset to the factory defaults.
The LED is on for 2 seconds when the firewall detects a hacker attack.
3DSL
Blue
LED on indicates the Internet connection is on.
Fast flash means WAN port traffic activity.
4 Wireless LAN (WLAN) Status LED
Blue
If the LED is on it indicates that wireless networking is enabled. If the LED
is flashing, the link is OK and data is being transmitted or received. If the
LED is off, the Wireless LAN has been disabled in the Router, or there is a
problem. Refer to Chapter 6 Troubleshooting
.
5 LAN Status LEDs (4 indicators)
Blue
If the LED is on, the link between the port and the next piece of network
equipment is OK. If the LED is flashing, the link is OK and data is being
transmitted or received. If the LED is off, nothing is connected, or the
connected device is switched off, or there is a problem with the
connection (refer to Chapter 6 Troubleshooting
). The port will
automatically adjust to the correct speed and duplex.
6 WPS LED
LED on indicates the WPS function is active.
16CHAPTER 1: INTRODUCINGTHE ROUTER
The rear panel (Figure 4) of the Router contains one ADSL port, four LAN
ports, one WiFi on/off button, a reset button, one power adapter socket,
and one WPS button.
Figure 4 Router - Rear Panel
1 Wireless Antennae
The antennaes should be placed in a ‘V’ position when initially installed.
CAUTION: Do not force the antennae beyond their mechanical stops.
Rotating the antennae further may cause damage.
2ADSL Port
RJ-11 port, connect this port with the telephone socket.
3 Ethernet Ports (4 ports)
Using suitable RJ-45 cables, you can connect your Router to a computer,
or to any other piece of equipment that has an Ethernet connection (for
example, a hub or a switch). These ports have an automatic MDI/MDIX
feature, which means either straight-through or a crossover cable can be
used.
4 WiFi On/Off button
Use this button to turn on/turn off the wireless function. Press the button
for 3 seconds.
Physical Features17
5 Reset Button
If you want to reset your Router to factory default settings, or cannot
access the web management interface (for example, due to a lost
password), then you may use this button. Refer to Forgotten Password
and Reset to Factory Defaults on page 108 for further details.
6 Power Adapter Socket
Only use the power adapter that is supplied with this Router. Do not use
any other adapter.
7 WPS button
Press this button for 3 seconds when making WPS setup. Pushing the
WPS button will automatically enable WPS. Then initiate the WPS
procedure on the wireless NIC within two minutes. Refer to your wireless
NIC's documentation on this procedure. The wireless NIC will then be
securely added to your wireless network.
18CHAPTER 1: INTRODUCINGTHE ROUTER
INSTALLINGTHE ROUTER
2
IntroductionThis chapter will guide you through a basic installation of the Router,
including:
■ Connecting the Router to the Internet.
■ Connecting the Router to your network.
■ Setting up your computers for networking with the Router.
Safety InformationPlease note the following:
Positioning the
Router
WARNING: Please read the Safety Information
before you start.
VORSICHT: Bitte lesen Sie den Abschnitt Wichtige Sicherheitshinweise
sorgfältig durch, bevor Sie das Gerät einschalten.
AVERTISSEMENT: Veuillez lire attentivement la section Consignes
importantes de sécurité avant de mettre en route.
You should place the Router in a location that:
■ is conveniently located for connection to the telephone socket.
■ is centrally located to the wireless computers that will connect to the
Router. A suitable location might be on top of a high shelf or similar
furniture to optimize wireless connections to computers in both
horizontal and vertical directions, allowing wider coverage.
■ allows convenient connection to the computers that will be connected
to the four LAN ports on the rear panel, if desired.
■ allows easy viewing of the LED indicator lights, and access to the rear
panel connectors, if necessary.
section in Appendix C
20CHAPTER 2: INSTALLINGTHE ROUTER
When positioning your Router, ensure:
■ It is out of direct sunlight and away from sources of heat.
■ Cabling is away from power lines, fluorescent lighting fixtures, and
sources of electrical noise such as radios, transmitters and broadband
amplifiers.
■ Water or moisture cannot enter the case of the unit.
■ Air flow around the unit and through the vents in the side of the case
is not restricted. 3Com recommends you provide a minimum of
25 mm (1 in.) clearance.
Using the Rubber
Feet
Use the four self-adhesive rubber feet to prevent your Router from
moving around on your desk or when stacking with flat top units. Only
stick the feet to the marked areas at each corner of the underside of your
Router.
Please be careful when you put WL-603 on top of another unit, if the unit
underneath is hot, this may impact the reliability of WL-603.
Wall MountingThere are two slots on the underside of the Router that can be used for
wall mounting. The Router must be mounted with the LEDs facing
upwards.
When wall mounting the unit, ensure it is within reach of the power
outlet. When wall mounting the unit, ensure that the rubber feet are not
fixed.
Mounting
Instructions for
Cement Walls
To wall mount the unit:
1 Make two holes 100 mm (3.9 in.) apart and insert two nylon or similar
screw anchors that are suitable for the wall construction.
2 Fix two suitable screws into the anchors, leaving their heads 3 mm (0.12
in.) clear of the wall surface. The screws should be at least 30 mm (1.2
in.) long.
3 Remove any connections in the Router and locate it over the screw heads.
When in line, gently push the Router on to the wall and move it
downwards to secure.
Powering Up the Router21
Mounting
Instructions for
Wood Walls
Powering Up the
Router
To wall mount the unit:
1 Make two holes 100 mm (3.9 in.) apart.
2 Fix two suitable screws directly into the wall, leaving their heads 3 mm
(0.12 in.) clear of the wall surface. The screws should be at least 20 mm
(0.75 in.) long.
3 Remove any connections in the Router and locate it over the screw heads.
When in line, gently push the Router on to the wall and move it
downwards to secure.
CAUTION: When making connections, be careful not to push the unit up
and off the wall.
To power up the Router:
1 Plug the power adapter into the power adapter socket located on the
back panel of the Router.
2 Plug the power adapter into a standard electrical wall socket.
Connecting the
Router
The first step for installing your Router is to physically connect it to the
telephone socket and then connect it to a computer in order to be able to
access the Internet. See Figure 5:
22CHAPTER 2: INSTALLINGTHE ROUTER
Figure 5 Connecting the Router
1 Run the provided telephone cable from the wall jack providing ADSL
service to the ADSL port on your Router. When inserting an ADSL RJ-11
plug, be sure the tab on the plug clicks into position to ensure that it is
properly seated. If you are using splitterless ADSL service, add low-pass
filters between the ADSL wall jack and your telephones. (These filters pass
voice signals through but filter data signals out.)
2 Then:
■ If you are using a full-rate (G.dmt) connection, your service provider
will attach the outside ADSL line to a data/voice splitter. In this case
you can connect your phones and computer directly to the splitter as
shown below (Figure 6):
or
■ If you are using a splitterless (G.lite) connection, then your service
provider will attach the outside ADSL line directly to your phone
system. In this case you can connect your phones and computer
directly to the incoming ADSL line, but you will have to add low-pass
filters to your phones as shown below (Figure 7)
Figure 6 Installing with a splitter
Voice
Data
Residential
Connection
Point (NID)
Plain Old
Telephone
System (POTS)
or
Ethernet
hub or switch
Splitter
Router
Connecting the Router23
24CHAPTER 2: INSTALLINGTHE ROUTER
Plain Old
Telephone
System (POTS)
Filter
or
Ethernet
hub or switch
Voice
& Data
Voice
& Data
Data
Voice
Residential
Connection
Point [Network
Interface
Device (NID)]
Router
Figure 7 Installing without a splitter
You have now completed the hardware installation of your Router. Next
you need to set up your computers so that they can make use of the
Router to communicate with the Internet.
3Com recommends that you perform the initial Router configuration
from a computer that is directly connected to one of the LAN ports.
If you configure the Router from a wireless computer, note that you may
lose contact with the Router if you change the wireless configuration.
To communicate wirelessly with your Router, your wireless NIC should be
set as follows:
■ Encryption — none
■ SSID — 3Com
■ Channel — 11
3
Obtaining an IP
Address
Automatically
Windows 2000If you are using a Windows 2000-based computer, use the following
SETTING UP YOUR COMPUTERS
The Router has the ability to dynamically allocate network addresses to
the computers on your network, using DHCP. However, your computers
need to be configured correctly for this to take place. To change the
configuration of your computers to allow this, follow the instructions in
this chapter.
procedure to change your TCP/IP settings:
1 From the Windows Start Menu, select Settings > Control Panel.
2 Double click on Network and Dial-Up Connections.
3 Double click on Local Area Connection.
4 Click on Properties.
5 A screen similar to Figure 8 should be displayed. Select Internet Protocol
TCP/IP and click on Properties.
26CHAPTER 3: SETTING UP YOUR COMPUTERS
Figure 8 Local Area Properties Screen
6 Ensure that the options Obtain an IP address automatically, and Obtain
DNS server address automatically are both selected as shown in Figure 9.
Click OK.
Figure 9 Internet Protocol (TCP/IP) Properties Screen
7 Restart your computer.
Windows Vista
Obtaining an IP Address Automatically27
1 From the Windows Start Menu, select Settings > Network.
2 Click on Organize. Select Properties.
3 Click on Manage network > Connections.
4 Double click Local Area Connection. Select Properties and click continue.
5 A screen similar to (Figure 10) should appear. Select Internet Protocol
Version 6,Version 4 (TCP/IPv6,v4) and click on Properties.
Figure 10 Local Area Connection Properties Screen
6 Ensure that the options Obtain an IPv6,v4 address automatically, and
Obtain DNS servers address automatically are both selected as shown in
(Figure 11). Click OK.
Figure 11 Internet Protocol Version 6 (TCP/IPv6) Properties Screen
28CHAPTER 3: SETTING UP YOUR COMPUTERS
Windows XP
1 From the Windows Start Menu, select Control Panel.
2 Click on Network and Internet Connections.
3 Click on the Network Connections icon.
4 Double click on LAN or High Speed Connection icon. A screen titled Local
Area Connection Status will appear.
5 Select Internet Protocol TCP/IP and click on Properties.
6 Ensure that the options Obtain an IP address automatically, and Obtain
DNS servers automatically are both selected. Click OK.
7 Restart your computer.
MacintoshIf you are using a Macintosh computer, use the following procedure to
change your TCP/IP settings:
1 From the desktop, select Apple Menu, Control Panels, and TCP/IP.
2 In the TCP/IP control panel, set Connect Via: to Ethernet.
3 In the TCP/IP control panel, set Configure: to Using DHCP Server.
4 Close the TCP/IP dialog box, and save your changes.
5 Restart your computer.
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