3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time
without obligation on the part of 3Com Corporation to provide notification of such revision or change.
3Com Corporation provides this documentation without warranty, term, or condition of any kind, either implied or
expressed, including, but not limited to, the implied warranties, terms or conditions of merchantability, sat is34f actor y
quality, and fitness for a particular purpose. 3Com may make improvements or changes in the product(s) and/or the
program(s) described in this documentation at any time.
If there is any software on removable media described in this documentation, it is furnished under a license agreement
included with the product as a separate document, in the hard copy documentation, or on the removable media in a
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a copy will be provided to you.
UNITED STATES GOVERNMENT LEGEND
If you are a United States government agency, then this documentation and the software described herein are
provided to you subject to the following:
All technical data and computer software are commercial in nature and developed solely at pr ivate e xpense. Software
is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or as a
“commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in
3Com’s standard commercial lice nse for the Soft ware. Technical data is provided with limited rights only as provided
in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable. You agree not to remove
or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to
you in conjunction with, this User Guide.
Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be
registered in other countries.
3Com, OfficeConnect and the 3Com logo are registered trademarks of 3Com Corporation.
Intel and Pentium are registered trademarks of Intel Corporation. Microsoft, MS-DOS, Windows, and Windows NT
are registered trademarks of Microsoft Corporation. Novell and NetWare are registered trademarks of Novell, Inc.
UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open
Company, Ltd.
Netscape Navigator is a registered trademark of Netscape Communications.
JavaScript is a trademark of Sun Microsystems
Wi-Fi and the Wi-Fi logo are registered trademarks of the WI-Fi Alliance.
IEEE and 802 are trademarks of the Institute of Electrical and Electronics Engineers, Inc.
All other company and product names may be trademarks of the respective companies with which they are
associated.
ENVIRONMENTAL STATEMENT
It is the policy of 3Com Corporation to be environmentally-friendly in all operations. To uphold our policy, we are
committed to:
Establishing environmental performance standards that comply with national legislation and regulations.
Conserving energy, materials and natural resources in all operations.
Reducing the waste generated by all operations. Ensuring that all waste conforms to recognized environmental
standards. Maximizing the recyclable and reusable content of all products.
Ensuring that all products can be recycled, reused and disposed of safely.
Ensuring that all products are labelled according to recognized environmental standards.
Improving our environmental record on a continual basis.
End of Life Statement
3Com processes allow for the recovery, reclamation and safe disposal of all end-of-life electronic components.
Regulated Materials Statement
3Com products do not contain any hazardous or ozone-depleting material.
Environmental Statement about the Documentation
The documentation for this product is printed on paper that comes from sustainable, managed forests; it is fully
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are vegetable-based with a low heavy-metal content.
CONTENTS
ABOUT THIS GUIDE
Naming Convention7
Conventions8
Feedback about this User Guide8
Related Documentation9
1INTRODUCINGTHE FIREWALL ROUTER
OfficeConnect ADSL Wireless 108Mbps 11g Firewall Router11
Firewall Router Advantages13
Package Contents13
Minimum System and Component Requirements15
Front Panel15
Rear Panel17
2HARDWARE INSTALLATION
Introduction19
Safety Information19
Positioning the Router19
Using the Rubber Feet20
Stacking the Router20
Wall Mounting20
Before you Install your Router21
Powering Up the Router22
Connecting the Router22
3SETTING UP YOUR COMPUTERS
Obtaining an IP Address Automatically25
Windows 200025
Windows XP27
Windows 95/98/ME27
Macintosh27
Disabling PPPoE and PPTP Client Software28
Disabling Web Proxy28
4RUNNINGTHE SETUP WIZARD
Accessing the Wizard2 9
Password32
Time Zone33
ATM PVC Configuration33
IGMP34
Connection Mode34
LAN Settings38
Wireless Settings40
Summary41
5ROUTER CONFIGURATION
Navigating Through the Router Configuration Pages43
Main Menu43
Option Tabs44
Welcome Screen44
Notice Board45
Password45
Wizard46
LAN Settings47
Unit Configuration47
DHCP Lease Table48
Wireless Settings48
Configuration49
Encryption51
Configuring WPA/WPA2 Encrypti on52
Configuring WEP Encryption54
WMM56
Connection Control57
Advanced Wireless Settings58
Internet Settings59
Firewall59
Virtual Server s59
Special Applications61
Virtual DMZ62
SPI63
Internet Access Policy64
Content Filter66
Basic Connection Checks87
Browsing to the Router Configuration87
Connecting to the Internet88
Forgotten Password and Reset to Factory Defaults89
Wireless Networking89
Replacement Power Adapters92
Alert LED92
Recovering from Corrupted Software93
Frequently Asked Questions94
AUSING DISCOVERY
Running the Discovery Application97
Windows Installation (95/98/2000/Me/NT)97
BIP ADDRESSING
The Internet Protocol Suite99
Managing the Router over the Network99
IP Addresses and Subnet Masks99
How does a Device Obtain an IP Address and Subnet Mask?101
DHCP Addressing101
Static Addressing101
Auto-IP Addressing101
CSAFETY INFORMATION
DEND USER SOFTWARE LICENSE AGREEMENT
EISP INFORMATION
GLOSSARY
REGULATORY NOTICESFORTHE ADSL WIRELESS
108M
INDEX
BPS 11G FIREWALL ROUTER
ABOUT THIS GUIDE
This guide describes how to install and configure the OfficeConnect ADSL
Wireless 108Mbps 11g Firewall Router (3CRWDR200A-75 and
3CRWDR200B-75).
This guide is intended for use by tho se responsible for installi ng and setting up
network equipment; consequently, it assumes a basic working knowledge of
LANs (Local Area Networks) and Internet Router systems.
If a release note is shipped with the OfficeConnect ADSL Wireless 108Mbps
11g Firewall Router and contains information that differs from the
information in this guide, follow the information in the release note.
Most user guides and release notes are available in Adobe Acrobat Reader
Portable Document Format (PDF) on the 3Com World Wide Web site:
http://www.3com.com
Naming ConventionThroughout this guide, the OfficeConnect ADSL Wireless 108Mbps 11g
Firewall Router is referred to as the “Router”.
Category 3 and Category 5 Twisted Pair Cables are referred to as T wisted Pa ir
Cables throughout this guide.
8ABOUT THIS GUIDE
ConventionsTable 1 and Table 2 list conventions that are used throughout this guide.
Table 1 N o tice Icons
IconNotice TypeDescription
Information noteInformation that describes important features or
instructions.
Feedback about this
User Guide
CautionInformation that alerts you to potential loss of data or
WarningInformation that alerts you to potential personal injury.
potential damage to an application, system, or device.
Table 2 Text Conventions
ConventionDescription
The words “enter”
and “type”
Keyboard key namesIf you must press two or more keys simultaneously, the key
Words in italicsItalics are used to:
When you see the word “enter” in this guide, you must type
something, and then press Return or Enter. Do not press Return or
Enter when an instruction simply says “type.”
names are linked with a plus sign (+). Example:
Press Ctrl+Alt+Del
Emphasize a point.
Denote a new term at the place where it is defined in the text.
Identify menu names, menu commands, and software button
names. Examples:
From the Help menu, select Contents.
Click OK.
Your suggestions are very important to us. They will help make our
documentation more useful to you. Please e-mail comments about this
document to 3Com at:
pddtechpubs_comments@3com.com
Please include the following information when commenting:
Document title
Document product number (on the title page)
Conventions9
Page number (if appropriate)
Example:
OfficeConnect ADSL Wireless 108Mbps 11g Firewall Router User Guide
Product Number 3CRWDR200A-75
Page 24
Do not use this e-mail address for technical support questions. For
information about contacting Technical Support, please refer to the Support
and Safety Information sheet.
Related DocumentationIn addition to this guide, each Router document set includes one Installation
Guide. This guide contains the instructions you need to install and configure
your Router.
10ABOUT THIS GUIDE
1
INTRODUCINGTHE FIREWALL
ROUTER
Welcome to the world of networking with 3Com®. In the modern business
environment, communication and sharing information is crucial. Computer
networks have proved to be one of the fastest modes of communication but,
until recently, only large businesses could afford the networking advantage.
The OfficeConnect
networks to the small office.
The products that compose the OfficeConnect range give you, the small office
user, the same power , flexibility, and protection that has been available only to
large corporations. Now, you can network the computers in your office,
connect them all to a single Internet outlet, and harness the combined power
of all of your computers.
®
product range from 3Com has changed all this, bringing
The OfficeConnect ADSL W ireless 10 8Mbps 1 1g Firewall Ro uter is designed
to provide a cost-effective means of sharing a single broadband Internet
connection amongst several wired and wireless computers. The Router also
provides internet services with standardized mechanism; namely, NAT and
IPSec, etc. Thus, it further prevents anyone outside of your network from
seeing your files or damaging your computers. The Router also gives you
many administrative features such as scheduled internet access policies, web
content filter, and intrusion detections.
Figure 1
one computer is connected to the Internet. This computer must always be
powered on for the other computers on the network to access the Internet.
shows an example network without a Router. In this network, only
12CHAPTER 1: INTRODUCINGTHE FIREWALL ROUTER
Figure 1 Example Network Without a Firewall Router
When you use the Firewall Router in your network (Figure 2), it becomes
your connection to the Internet. Connections can be made directly to the
Router, or to an OfficeConnect Switch or Hub, expanding the number of
computers you can have in your network.
Figure 2 Example Network Using a ADSL Wireless 108Mbps 11g Firewall Router
Firewall Router Advantages13
Firewall Router
Advantages
The advantages of the Firewall ADSL W irele ss 108Mbps 11g Firewall Router
include:
Shared Internet connection for both wired and wireless computers
High speed 802.11g wireless networking
No need for a dedicated, “always on” computer serving as your Internet
connection
Cross-platform operation for compatibility with Windows, Unix and
Macintosh computers
Easy-to-use, Web-based setup and configuration
Provides centralization of all network address settings (DHCP)
Acts as a Virtual server to enable remote access to Web, FTP, and other
services on your network
Security — Firewall protection against Internet hacker attacks and
encryption to protect wireless network traffic
Filtered access of inappropriate Web sites using the built-in URL filter
Internet Access Policy, to schedule your Internet Access ru les with options
in keywords and applications blocking
Wireless Multimedia, to maximize the quality of your internet service with
traffic prioritization
Package ContentsThe Firewall Router kit includes the following items:
One OfficeConnect ADSL Wireless 108Mbps 11g Firewall Router
One power adapter for use with the Firewall Router
Four rubber feet
One Ethern et cable
14CHAPTER 1: INTRODUCINGTHE FIREWALL ROUTER
One CD-ROM containing the Firewall Router Discovery program and this
User Guide
Installation Guide
One Support and Safety Information Sheet
One Warranty Flyer
If any of these items are missing or damaged, please contact your retailer.
Minimum System and Component Requirements15
Minimum System and
Component
Your Router requires that the computer(s) and components in your network be
configured with at least the following:
Requirements
A computer with an operating system that supports TCP/IP network ing
protocols (for example Windows 95/98/NT/Me/2000/XP, Uni x, Mac OS 8.5
or higher).
An Ethernet 10Mbps or 10/100 Mbps NIC for each computer to be
connected to the four-port switch on your Router.
An 802.11b or 802.11g wireless NIC.
A cable modem or DSL modem with an Ethernet port (RJ-45 connector).
An active Internet access account.
A Web browser that supports JavaScript, such as Netscape 4.7 or higher,
Internet Explorer 5.0 or higher, or Mozilla 1.2.1 or higher.
Front PanelThe front panel of the Router contains a series of indicator lights (LEDs) that
help describe the status of various networking and connection operations.
Figure 3 Router - Front Panel
4
5
12 3
1 Alert LED
Orange
Indicates a number of different conditions, as described below.
Off - The Router is operating normally.
Flashing quickly - Indicates one of the following conditions:
The Router has just been started up and is running a self-test routine, or
16CHAPTER 1: INTRODUCINGTHE FIREWALL ROUTER
The administrator has invoked the Reset toFactory Defaults command, or
The system software is in the process of being upgraded
In each of these cases, wait until the Router has completed the current
operation and the alert LED is Off.
Flashing slowly - The Router has completed the Reset to Factory Defaults
process, and is waiting for you to reset the unit. To do this, remove power,
wait 10 seconds and then re-apply power. The Router will then enter the
start-up sequence and resume normal operation.
If you have used a cable to reset the unit to Factory Defaults, See "Reset to
Factory Default" on page 69.
On for 2 seconds, and then off - The Router has detected and prevented a
hacker from attacking your network from the Internet.
Continuously on - A fault has been detected with your Router during the
start-up process. Refer to Chapter 6
“Troubleshooting”.
2Power LED
Green
Indicates that the Router is powered on.
3 Wireless LAN (WLAN) Status LED
Yellow
If the LED is on it indicates that wireless networking is enabled. If the LED is
flashing, data is being transmitted or received. If the LED is off, the Wireless
LAN has been disabled in the Router, or there is a problem. Refer to
Chapter 6
“Troubleshooting”.
4 F our LAN Status LEDs
Green (100 Mbps link) / yellow (10 Mbps link)
If the LED is on, the link between the port and the next piece of network
equipment is OK. If the LED is flashing, the link is OK and data is being
transmitted or received. If the LED is off, noth ing is co nnected, the connec ted
device is switched off, or there is a problem with the connection (refer to
Chapter 6
“Troubleshooting”). The port will automatically adjust to the
correct speed and duplex.
5 Cable/DSL Status LED
Rear Panel17
Green (100 Mbps link) / yellow (10 Mbps link)
If the LED is on, the link between the Router and the cable or DSL modem is
OK. If the LED is flashing, the link is OK and data is being transmitted or
received. If the LED is off, nothi ng is connected, the modem is swit ched off or
there is a problem (refer to Chapter 6
“Troubleshooting”).
Rear PanelThe rear panel (Figure 4) of the Router contains four LAN ports, one Ethernet
Cable/DSL port, a power adapter OK LED, and a power adapter socket.
Figure 4 Router - Rear Panel
6
11
10
7
89
6 Wireless Antennae
The antennae on the product should be placed in a ‘V’ position when initially
installed.
CAUTION: Do not force the antennae beyond their mechanical stops.
Rotating the antennae further may cause damage.
7ADSL port
Using the RJ11 cable provided, you should connect your Router to the
telephone socket via a splitter.
8 Power Adapter Socket
Only use the power adapter supplied with this Router. Do not use any other
adapter.
9 Power Adapter OK LED
Green
Indicates that the power adapter is supplying power to the Router. If the LED
is off, there may be a problem with the power adapter or adapter cable.
18CHAPTER 1: INTRODUCINGTHE FIREWALL ROUTER
10 Reset Button
Press this button for resetting your Router to factory default.
11 Four 10/100 LAN ports
Using suitable RJ-45 cable, you can connect your Router to a computer, or to
any other piece of equipment that has an Ethernet connection (for example, a
hub or a switch). The LAN ports will automatically set themselves to MDI or
MDIX depending on the device to which they are connected and the type of
cable used.
HARDWARE INSTALLATION
2
IntroductionThis chapter will guide you through a basic installation of the Router,
including:
Connecting the Router to the Internet.
Connecting the Router to your network.
Setting up your computers for networking with the Router.
Safety Information
Positioning the
Router
WARNING: Please read the Router section in Appendix C
VORSICHT: Bitte lesen Sie den Abschnitt “Wichtige Sicherheitshinweise”
sorgfältig durch, bevor Sie das Gerät einschalten.
AVERTISSEMENT: Veuillez lire attentivement la section “Consignes
importantes de sécurité” avant de mettre en route.
You should place the Router in a location that:
is conveniently located for connection to the cable or DSL modem that
will be used to connect to the Internet.
is centrally located to the wireless computers that will connect to the
Router . A suita ble l ocation might be on top of a h igh shelf or si milar furniture
to optimize wireless connections to computers in both horizontal and vertical
directions, allowing wider coverage.
allows convenient connection to the computers that will be connected to
the four LAN ports on the rear panel, if desired.
before you start.
20CHAPTER 2: HARDWARE INSTALLATION
allows easy viewing of the front panel LED indicator lights, and access to
the rear panel connectors, if necessary.
When positioning your Router, ensure:
It is out of direct sunl ight and away from sources of heat.
Cabling is away from p ower l in es, fluorescent lighting fixtures, and
sources of electrical noise such as radios, transmitters and broadband
amplifiers.
Water or moisture cannot enter the case of the unit.
Air flow around the unit and through the vents in the side of the case is not
restricted. 3Com recommends you provide a minimum of 25 mm (1 in.)
clearance.
Using the Rubber FeetUse the four self-adhesive rubber feet to prevent your Router from moving
around on your desk or when stacking with other flat top Offic eConnect units.
Only stick the feet to the marked areas at each corner of the underside of your
Router.
Stacking the RouterIf you are stacking your Router with other OfficeConnect units, install the
Router at the top of the stack. Refer to the documentation supplied with your
other OfficeConnect unit for details on using the stacking clip.
A stacking clip is not supplied with the Router. Use the stacking clip supplied
with another stackable OfficeConnect unit.
Wall MountingThere are two slots on the underside of the Router that can be used for wall
mounting.
When wall mounting the unit, ensure that it is within reach of the power outlet.
You will need two suitable screws to wall mount the unit. To do this:
1 Ensure that the wall you use is smooth, flat, dry and sturdy and make two
screw holes which are 150 mm (5.9 in.) apart.
2 Fix the screws into the wall, leaving their heads 3 mm (0.12 in.) clear of the
wall surface.
Before you Install your Router21
3 Remove any connections to the unit and locate it over the screw heads. When
in line, gently push the unit on to the wall and move it downwards to secure.
When making connections, be careful not to push the unit up and off the
wall.Router
CAUTION: Only wall mount single units, do not wall mount stacked units.
Before you Install
your Router
Before you install and configure your Router, you need the following
additional information. If you do not have this information, contact your
Internet Service Provider (ISP). Space is provided below for you to record this
information.
If you have a DSL connection and your ISP allocates IP information
dynamically, you need a User Name and Password:
User Name: ______________________
Password: ______________________
Service Name: ______________________
Authentication Method: ______________________
You only need a PPPoE Service Name if your ISP requires one. Do not enter
anything if your ISP does not require this information.
You should leave the Authentication Method as its default: Auto if your ISP
doesn’t specify this parameter.
22CHAPTER 2: HARDWARE INSTALLATION
If your ISP allocates fixed or static IP information, you need the following
information:
IP Address : ____.____.____.____
Subnet Mask : ____.____.____.____
Default Router address : ____.____.____.____
DNS address : ____.____.____.____
If your ISP allocates IP information dynamically over a protocol other than
PPPoE, you do not need any further information. This configuration is typical
of cable connections.
Powering Up the
Router
Connecting the
Router
To power up the Router:
1 Plug the power adapter into the power adapter socket located on the back
panel of the Router.
2 Plug the power adapter into a standard electrical wall socket.
The first step for installing your Router is to physically connect it to a RJ11
cable with the splitter and then co nnect the Router t o a computer in order to be
able to access the Internet. See Figure 5
:
Figure 5 Connecting the Router
Connecting the Router23
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To use your Router to connect to the Internet through an DSL connec ti on :
1 Insert one end of the supplied telephone (RJ-11) cable into the Cable/DSL
port on the rear panel of the Router. Check that the DSL Sync status LED
lights on the Router.
2 Connect your computer to one of the four LAN ports on the Rout er using a
Category 5 twisted pair cable. Check that the correspond ing LAN sta tus LED
on the Router lights.
You have now completed the hardware installation of your Router. Next you
need to set up your computers so that they can make use of the Router to
communicate with the Internet.
3Com recommends that you perform the initial Router configurat ion from a
computer that is directly connected to one of the LAN ports.
If you configure the Router from a wireless computer, note that you may lose
contact with the Router if you change the wireless configuration.
T o communicate wirelessly with your Router, your wireless NIC should be set
as follows:
Encryption — none
24CHAPTER 2: HARDWARE INSTALLATION
Service Area Name/SSID — 3Com
Channel — 11
3
SETTING UP YOUR COMPUTERS
The Router has the ability to dynamically allocate network addresses to the
computers on your network, using DHCP. However, your computers need to
be configured correctly for this to take place. To change the configuration of
your computers to allow this, follow the instructions in this chapter. If your
computers are configured with fixed or static addresses and you do not wish to
change this, then you should use the Discovery program on the Router
CD-ROM to detect and configure your Router. Refer to Appendix A
information on using the Discovery program.
for
Obtaining an IP
Address
Automatically
Windows 2000If you are using a Windows 2000-based computer, use the following
Refer to the section below which relates to your operating system for details
on how to obtain an IP address automatically.
procedure to change your TCP/IP settings:
1 From the Windows Start Me nu, select Settings > Control Panel.
2 Double click on Network and Dial-Up Connections.
3 Double click on Local Area Connection.
4 Click on Properties.
5 A screen similar to Figure 6
TCP/IP and click on Properties.
should be displayed. Select Internet Protocol
26CHAPTER 3: SETTING UP YOUR COMPUTERS
Figure 6 Local Area Properties Screen
6 Ensure that the options Obtain an IP Address automatically, and Obtain DNS
server address automatically are both selected as shown in Figure 7
OK.
. Click
Figure 7 Internet Protocol (TCP/IP) Properties Screen
7 Restart your computer.
Obtaining an IP Address Automatically27
Windo ws XPIf you are using a Windows XP computer, use the following procedure to
change your TCP/IP settings:
1 From the Windows Start menu, select Control Panel.
2 Click on Network and Internet Connections.
3 Click on the Network Connections icon.
4 Double click on LAN or High Speed Connection icon. A screen titled Local
Area Connection Status will appear.
5 Select Internet Protocol TCP/IP and click on Properties.
6 Ensure that the options Obtain an IP Address automatically, and Obtain DNS
servers automatically are both selected. Click OK.
7 Restart your computer.
Windows 95/98/MEIf you are using a Win dows 95 /9 8/ME computer, use th e fo llo w ing p roce du re
to change your TCP/IP settings:
1 From the Windows Start Menu, select Settings > Control Panel.
2 Double click on Network. Select the TCP/IP item for your network card and
click on Properties.
3 In the TCP/IP dialog, select the IP Address tab, and ensure that Obtain IP
address automatically is selected. Click OK.
MacintoshIf you are using a Macintosh computer, use the following procedure to change
your TCP/IP settings:
1 From the desktop, select Apple Menu, Control Panels, and TCP/IP.
2 In the TCP/IP control panel, set Connect Via: to “Ethernet”.
3 In the TCP/IP control panel, set Configure: to “Using DHCP Server.”
4 Close the TCP/IP dialog box, and save your changes.
5 Restart your computer.
28CHAPTER 3: SETTING UP YOUR COMPUTERS
Disabling PPPoE and
PPTP Client Software
If you have PPPoE or PPTP client software installed on your computer, you
will need to disable it. To do this:
1 From the Windows Start menu, select Settings > Control Panel.
2 Double click on Internet Options.
3 Select the Connections T ab . A screen simila r to Figure 8
4 Select the Never Diala Connection option.
Figure 8 Internet Properties Screen
should be displayed.
Y ou may wish to remove the PPPoE client software from your computer to free
resources, as it is not required for use with the Router.
Disabling Web ProxyEnsure that you do not have a web proxy enabled on your comp uter.
Go to the Control Pane l and click on Internet Options. Select the Connections
tab and click LAN Settings at the bottom. Make sure that the Use Proxy Server
option is unchecked.
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