Hewlett Packard Enterprise WL108 Users manual
3Com 3108 Wireless
Telephone Guide
3C10408A
WL-108
NBX® Networked Telephony Solutions
System Release 6.0
Part Number 900-0338-01 Rev AB
Published August 2006
http://www.3com.com/
3Com Corporation
350 Campus Drive
Marlborough, MA
01752-3064
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UNITED STATES GOVERNMENT LEGENDS:
If you are a United States government agency, then this documentation and the software described herein
are provided to you subject to the following:
United States Government Legend: All technical data and computer software is commercial in nature
and developed solely at private expense. Software is delivered as Commercial Computer Software as
defined in DFARS 252.227-7014 (June 1995) or as a commercial item as defined in FAR
such is provided with only such rights as are provided in 3Com’s standard commercial license for the
Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov
1995) or FAR
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Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or
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3Com, the 3Com logo, and NBX are registered trademarks of 3Com Corporation. NBX NetSet and pcXset
are trademarks of 3Com Corporation.
Other brand and product names may be registered trademarks or trademarks of their respective holders.
52.227-14 (June 1987), whichever is applicable. You agree not to remove or deface any
2.101(a) and as
CONTENTS
ABOUT THIS GUIDE
Conventions 8
Documentation 8
Comments on the Documentation 9
GETTING STARTED
Package Contents 11
Powering the Phone On and Off 12
About Power-Saving Mode 12
Care and Maintenance 12
3COM 3108 WIRELESS TELEPHONE
WLAN Operation – Placing a Call via a SIP Proxy Server 13
3108 Wireless Telephone Physical Description 14
Built-in Features 15
Expanded Feature Support 16
Product Specifications 16
LEARNING TO USE YOUR PHONE
Checking Connection Status 19
Making a Call 20
Answering a Call 20
Adjusting the Volume 20
Using the Keypad Lock Feature 21
Using the Icons 21
Using the Keypad 22
Numeric Mode 22
Tex t M od e 22
Using LED Status Indicators 24
4
Storing Names and Numbers in Your Phonebook 24
INITIAL HANDSET CONFIGURATION
Configuration Overview 25
Entering the Network Profile Settings 26
Entering the SIP Account Settings 28
Activating a Network Profile 30
PERSONALIZING YOUR PHONE
Setting the Time and Date 31
Setting the Ring Mode and Ring Tone 33
Setting a Wallpaper Image 34
Adjusting the Backlight 35
CALLING FEATURES
Viewing Recent Calls 37
Returning an Unanswered Call 37
Transferring a Call 38
Using the Call Mute 38
Using Call Waiting 39
Using Call Forwarding 39
MENUS
Phonebook 41
Call Log 42
E-mail 43
Speed Dial 46
Profile 46
Settings 47
To ol s 53
WEB CONFIGURATION
Accessing the Web Configuration Utility 56
Checking Wireless Network Status 56
Editing Names and Numbers in Your Phone Book 56
Wireless Network Settings 57
SIP Settings 58
Phone Settings 59
E-mail Settings 60
Upgrade Software 60
Upgrade Bootcode 61
Debug Statistics 61
Reboot Phone 62
Password 62
Logout 62
TROUBLESHOOTING
Unable to Connect to the Network 63
Unable To Register With The SIP Server 63
5
REGULATORY INFORMATION
Caution: Exposure to Radio Frequency Radiation 65
US – Radio Frequency Requirements 66
USA-Federal Communications Commission (FCC) 66
Manufacturer’s Declaration of Conformity 67
Canada – Industry Canada (IC) 67
Industry Canada (IC) Emissions Compliance Statement 68
Safety Compliance Notice 68
Europe – EU Declaration of Conformity 68
Europe - Declaration of Conformity in Languages of the European
Conformity 69
Europe - Restrictions for Use of 2.4 GHz Frequencies in European
Community Countries 70
Brazil RF Compliance 70
Korea RF Compliance 71
INDEX
6
ABOUT THIS GUIDE
This guide is intended for anyone using the 3Com 3108 Wireless
Telephone. It describes how to unpack, set up and operate the Wireless
Telephone. It also includes information for the Wireless Telephone
installer or network administrator on how to configure the initial handset
parameters required for connection to the network and wireless, Session
Initiation Protocol (SIP), VoIP operation.
This book covers these topics:
■ Chapter 1: Getting Started
■ Chapter 2: 3Com 3108 Wireless Telephone
■ Chapter 3: Learning to Use Your Phone
■ Chapter 4: Initial Handset Configuration
■ Chapter 5: Personalizing Your Phone
■ Chapter 6: Calling Features
■ Chapter 7: Menus
■ Chapter 8: Web Configuration
■ Chapter 9: Troubleshooting
■ Appendix A: Regulatory Information
8 ABOUT THIS GUIDE
Conventions Ta bl e 1 defines some commonly used words and phrases in this guide.
Ta bl e 1 Common Terms
Term Definition
Auto Attendant The set of voice prompts that answers incoming calls and
describes actions that a caller or user can take to access
individual services.
Administrator The person who is responsible for maintaining your
Receptionist The person who answers the majority of incoming
User A person who has a single telephone.
Ta bl e 2 lists conventions that are used throughout this guide.
Ta bl e 2 Icons
Icon Type Description
Information note Information that describes important features
Caution Information that alerts you to potential loss of
Warning Information that alerts you to potential
telephone system.
telephone calls. In some business environments, this
person may be a switchboard operator.
or instructions.
data or potential damage to an application,
system, device, or network.
personal injury.
Documentation When using the 3Com 3108 Wireless Telephone with the 3Com NBX
Network Telephony System, the following additional documents are
helpful:
■ 3Com NBX Feature Codes Guide for SIP Telephones. This guide
describes the NBX features that are accessible on VoIP telephones
connected to the NBX system running in SIP mode.
■ 3Com NBX Administrator's Guide. This guide describes how to
configure and manage NBX systems.
The NBX Resource Pack DVD contains many guides to the NBX products
and their related 3Com applications.
Documentation 9
Comments on the
Documentation
Your suggestions are important to us. They help us to make the 3Com
documentation more useful to you.
Please send your e-mail comments about this guide or any of the
NBX documentation and Help systems to:
3Com
Voice_TechComm_Comments@3com.com
Include the following information with your comments:
■ Document title
■ Document part number (found on the front or back page)
■ Page number
As always, please address all questions regarding NBX hardware and
software to your 3Com NBX Voice-Authorized Partner.
10 ABOUT THIS GUIDE
1
GETTING STARTED
As soon as you receive your 3Com 3108 Wireless Telephone package, you
can unpack the contents, install the battery, and plug in the AC power
adapter to begin charging the battery. This chapter describes these steps
and the basic care and operation of your phone. It covers these topics:
■ Package Contents
■ Installing and Charging the Battery
■ Powering the Phone On and Off
■ About Power-Saving Mode
■ Care and Maintenance
The initial handset parameters and network service must be configured
before you can use your Wireless Phone to make or receive any calls. For
details, see
Chapter 4: Initial Handset Configuration.
Package Contents The 3Com 3108 Wireless Telephone ships with the following contents:
■ One 802.11b/g WLAN, VoIP handset
■ One CD-ROM with user’s manual
■ One Li-ion battery
■ One AC power adapter
Installing and Charging the Battery
The new battery in your Wireless Telephone is shipped partially charged.
Before you can use your phone, you need to install and charge the
battery.
12 CHAPTER 1: GETTING STARTED
To install and charge the battery:
1 Remove the rear cover on the handset (See Figure 1 on page page 14.)
2 Insert the battery in the compartment so that the metal contacts on the
battery and handset are aligned.
3 Replace the rear cover of the handset.
4 Plug the AC power adapter into the USB Data Cable slot on the bottom
of the handset. (See
5 Plug the other end of the power adapter into the appropriate AC outlet.
For first time usage, you should charge the battery for at least 8 hours.
While the phone is charging, you can still do phone operations according
the instructions in this guide. The battery charging status is accurate only
after uninterrupted charging/ discharging. The battery can get warm
during charging. This is not a malfunction. If the battery is completely
exhausted, you need to charge the battery for approximately three hours
(with the phone powered off) to reach full capacity.
Figure 2 on page page 15.)
Powering the Phone On and Off
About Power-Saving Mode
Care and Maintenance
You use the same key to power the phone on and off.
To power On the phone — press and hold the Power key.
To power OFF the phone — press and hold the Power key.
To minimize power consumption, the LCD display automatically goes dim
after 15 seconds (default setting) without any operations. You can
change this setting to 30 Seconds or Always On. For details, see LCD
Off Time in the
“Settings” menu described on page 47.
To reactivate the LCD display, press any key.
Note the following tips to keep your phone in proper operating
condition:
■ Keep your phone and accessories away from dusty, wet or dirty areas.
■ Do not put your phone or accessories in extremely hot or cold areas.
■ Do not use harsh chemicals, cleaning solvents, or strong detergents to
clean your phone or accessories.
3COM 3108 WIRELESS
2
WLAN Operation –
Placing a Call via a
SIP Proxy Server
T
ELEPHONE
This chapter describes the basic operating principles, controls, features,
and specifications of the 3Com 3108 Wireless Telephone. It covers these
topics:
■ 3108 Wireless Telephone Physical Description
■ Built-in Features
■ Expanded Feature Support
■ Product Specifications
The 3Com 3108 Wireless Telephone is a Session Initiation Protocol
(SIP)-based wireless Voice over Internet Protocol (VoIP) telephone. SIP is
an internationally recognized standard (IETF RFC 3261) for implementing
VoIP. You can make and receive VoIP calls as long as your Wireless
Telephone is registered with a SIP proxy server and you are operating it
within range of an IEEE 802.11b/g enabled wireless network (WLAN). The
SIP proxy server can belong to a wireless Internet Telephony Service
Provider (ITSP) or corporate VoIP PBX system, such as the 3Com NBX
System.
®
When using your 3108 Wireless telephone to make and receive VoIP
telephone calls, you do not need to know if the recipient’s connection
type is an IP, cellular, or land line based service. Your Wireless phone can
call any land line or mobile telephone that a traditional PSTN telephone
can connect to as well as the IP telephone network. Calls received from
VoIP telephones work exactly as you would expect from the traditional
telephone service.
The initial handset parameters and network service must be configured
before you can use your Wireless Phone to make or receive any calls. For
details, see
Chapter 4: Initial Handset Configuration.
14 CHAPTER 2: 3COM 3108 WIRELESS TELEPHONE
3108 Wireless
Telephone Physical
Description
Figure 1 and Figure 2 show the location of buttons, controls, and other
key components of the 3108 Wireless Telephone.
Figure 1 3108 Wireless Telephone — Open, Front, and Back Views
1
5
2
3
6
4
1. Speaker 3. Keypads 5. Antenna
2. Display 4. Microphone 6. Battery Compartment
WLAN Operation – Placing a Call via a SIP Proxy Server 15
Figure 2 3108 Wireless Telephone — Side, Top, and Bottom Views
8
7
7. Volume adjustment keys 9. Strap eyelet
3
3
8. Earphone jack 10. USB Data cable slot
Built-in Features The 3Com 3108 Wireless Telephone has the following built-in features:
■ Pixel-based display － Intuitive access to calling features
■ Nine configurable speed dials
■ Comfort noise generation (CNG), voice activity detection (VAD) and
adaptive jitter buffer
■ RF and battery level indication
■ Local phone book
■ External 2.4GHz antenna
■ USB charger interface
■ Multi-chords melody
■ ABS+PC plastic housing
■ Color LCD with backlight
■ Simple keypad with backlight
■ Remote firmware (FW) upgrading via Wi-Fi
16 CHAPTER 2: 3COM 3108 WIRELESS TELEPHONE
■ Special keypads: Redial, Hold & Volume control
■ SIP v2 signaling protocol, RFC-3261
■ POP3/SMTP E-mail access
■ SMS (optional, by system default)
■ Enhanced security based on WEP/WPA/WPA2
■ Support WMM for QoS operation
■ Embedded Site-Survey to ease WLAN search
Expanded Feature
Support
Product
Specifications
Because it is based on standard SIP VoIP protocols, your 3108 Wireless
Telephone can support additional features offered through the wireless
Internet Telephony Service Provider (ITSP) or corporate VoIP PBX system to
which it subscribes. For example, when used with the 3Com NBX system,
the 3108 Wireless Telephone supports additional features such as, call
pickup and do not disturb, through feature codes. The NBX Feature
Codes Guide for SIP Telephones describes how the 3108 Wireless
Telephone and generic IP telephones interact with the NBX system. This
guide is available through the NBX NetSet utility.
The 3Com 3108 Wireless Telephone specifications are listed in Ta bl e 3.
Ta bl e 3 3Com 3108 Wireless Telephone Specifications
Item Description
CPU BCM1160
Flash Memory NOR 16MB
SRAM Memory 12MB
Wireless LAN Standard
Compliance
Wireless Frequency Range Approx. 2.400~2.497GHz
Output Power Max. 13dBm @802.11g
Data Transmission Rate 1, 2, 5.5, 11Mbps up to 54Mbps
WLAN Network
Architecture Type
Operation Distance Indoor: 20~50m
IEEE802.11b/g 2.4GHz
Max. 17dBm @802.11b
Infrastructure
Outdoor: ~250m (@11Mbps, in line of sight area)
WLAN Operation – Placing a Call via a SIP Proxy Server 17
Table 3 3Com 3108 Wireless Telephone Specifications (continued)
Item Description
Channel Support Japan:
802.11b 14 (1~13 or 14th)
Modulation Technology DSSS
OFDM
LCD 1.8î Color LCD, 128x160 pixel, 65k colors
Antenna Type External antenna
Battery Li-ion 1000 mAh
Dimension 112.9mm (L) x 48.7mm (W) x 27.3mm (H)
Weight Approx. 106g
18 CHAPTER 2: 3COM 3108 WIRELESS TELEPHONE
3
LEARNING TO USE YOUR PHONE
This chapter describes how to use the basic features of your 3Com 3108
Wireless Telephone. It covers these topics:
■ Checking Connection Status
■ Making a Call
■ Answering a Call
■ Answering a Call
■ Using the Keypad Lock Feature
■ Using the Icons
■ Using the Keypad
■ Using LED Status Indicators
■ Storing Names and Numbers in Your Phonebook
Checking Connection Status
The initial handset parameters and network service must be configured
before you can use your Wireless Phone to make or receive any calls. For
details, see
Chapter 4: Initial Handset Configuration.
The connection status lets you check if your handset is within range of
the WLAN network and is properly registered with the SIP proxy server for
VoIP operation.
When your Wireless phone is powered on, you can check your phone’s
connection status by pressing
.
For Wireless Status you can view the following information:
■ BSSID
■ IP Address
■ MAC Address
20 CHAPTER 3: LEARNING TO USE YOUR PHONE
For SIP Status you see the following information:
■ SIP Server
■ User Agent
■ Status
Making a Call There are two ways to make a call when your phone is in standby:
■ Dial the number for the extension you want and press .
■ Or, press to display your Phonebook.
Press to search for the desired Phonebook entry and press .
Answering a Call When you receive a call, your phone rings and/or vibrates and displays an
incoming call message.
Ta bl e 4 Answering a Call
Buttons Description
or
Accept and pick up the phone call.
Adjusting the Volume
or
Reject the incoming phone call.
To increase or decrease the handset volume, press the volume adjustment
keys located on the left-side of the handset (up or down).
The volume adjustment
level is indicated on the
display.
Using the Keypad Lock Feature 21
Using the Keypad Lock Feature
You can use the Keypad lock feature to avoid unintentional pressing of
keys. There are two ways to activate the keypad lock function:
■ In Standby, press and hold .
■ Or, select Menu and go to Settings > Keypad > Key Lock.
■ Select OK to activate Key Lock.
To release the keypad lock, press and hold .
Using the Icons The Wireless phone’s display uses different icons to inform you of various
capabilities, features, and calling status. These icons are described in
Ta bl e 5.
Ta bl e 5 3108 Wireless Telephone Display Icons
Icon Description
Signal Strength — Indicates the received wireless signal strength. The
greater the number of bars, the stronger the signal
Message — Indicates when you have received new messages.
In Call / Call Forward — Appears when you are on a call/forwarding the
call.
Network Encryption — Indicates when network encryption is set.
SIP Registered/ Not Registered — Indicates when you are
registered/unregistered to SIP server.
Ring Mode — Appears for Silent, Ring, Vibrate, and Ring+Vibrate.
For details, see “Setting the Ring Mode and Ring Tone” on page 33.
Alarm — Pops up when you set an alarm to ring at a specified time.
Battery Level — Indicates the level of the battery charge. The more bars
you see, the more power you have remaining.
22 CHAPTER 3: LEARNING TO USE YOUR PHONE
Using the Keypad The Wireless phone’s keypad allows you to dial phone extensions and
enter characters for messages and Phonebook names. You can use the
keypad to enter any combination of numbers and text (letters and special
symbols, including punctuation marks).
The procedures for entering numbers and text are described in the
following sections.
Numeric Mode Numeric mode enables you to enter the digits, * and # characters
indicated on the keys to dial or save as a character string, such as a phone
number entry in your Phonebook. Simply press the keys according to the
digits/characters you want.
To delete digits/characters, press the key.
Text Mode Text mode is indicated by the appearance of ABC in the lower left corner
of your phone’s display. When entering text, start by pressing the key
labeled with the character you prefer:
■ Once for the first character;
■ Twice for the second character and so on.
This method is called multi-tap typing.
For example, you have to press the 5 key twice to display the character
“K,” the 3 key five times to display the character “e,” and the 6 key five
times again to display “n.”
The cursor moves to the right each time you press a key. When entering
the same letter twice or a different letter, wait momentarily for the cursor
to move to the right, and then enter the next character.
You can insert a space between words/letters by pressing the 0 key.
To delete characters, press the key.
The keys you press for the available characters are described in Ta bl e 6.
Using the Keypad 23
Ta bl e 6 Available Characters in Text Mode
Key Characters in the Order Displayed
0 space
1 " ' [ ] < >( ) { }
2 ABCabc
3 DEFdef
4 GHIghi
5 JKLjkl
6 MNOmno
7 PQRSpqrs
8 TUVtuv
9 WXYZwxyz
* * . + - / , : ; = ? !
# # @ $ % & \ ^ _ ` | ~
Switching Between Numeric and Text Mode
When the Wireless phone is initially powered up and operating in
standby, the keypad is in numeric mode. At other times, such as when
entering information in Phonebook, you can press
to toggle between Numeric mode, indicated by the appearance of 0-9,
0-9*# or IP in the lower left corner of the display, and Text mode,
indicated by ABC. To type a character string that contains both digits and
letters, you enter the digits or letters by manually switching to either Text
or Numeric input modes before pressing the appropriate key.
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