Hewlett Packard Enterprise R/T2200 G5, R/T3000 G5 LV, R/T3000 G5 HV, R/T3000 G5 INTL User Manual
HPE R/T2200 G5 UPS, R/T3000 G5 UPS,
and ERM
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots power products.
Hewlett Packard Enterprise assumes you are qualified in the servicing of high-voltage
equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 881628-001a
June 2018
Edition: 2
© Copyright 2018 Hewlett Packard Enterprise Development LP
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard
Enterprise products and services are set forth in the express warranty statements accompanying such products and
services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall
not be liable for technical or editorial errors or omissions contained herein.
Page 2
881628-001 Edition 2
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS. This manual contains important instructions
that should be followed during installation and maintenance of the UPS and batteries.
The 2U UPS models that are covered in this manual are intended for installation in an environment
within 0 to 40°C/32 to 104°F, free of conductive contaminant.
• For HPE R/T3000 HV NA/JP and HPE R/T3000 G5 INTL UPS models: FCC/EN55022
Class B IEC62040-2 C1.
• For HPE R/T2200 G5 NA/JP and HPE R/T3000 G5 LV NA/JP UPS models: FCC/EN55022
Class A, IEC62040-2 C2
Certification Standards
• UPS directives: UL 1778 (UL listed).
• Performance: IEC 62040-3: 2001.
• Radiated emission: FCC CFR 47 part 15 subpart B (Class A or Class B, depending on
model).
• Surges withstand ability: IEEE ANSI C62.41 Category A2 (UL Listed).
Regulatory Notices
For more information, see HPE EG regulatory notices at
www.hpe.com/support/Safety-Compliance-EnterpriseProducts.
ENGLISH
Special Symbols
The following are examples of symbols used on the UPS or accessories to alert you to important
information:
RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of electric shock symbol.
Important instructions that must always be followed.
Do not discard the UPS or the UPS batteries in the trash.
This product contains sealed lead acid batteries and must be disposed as stated in this manual.
For more information, contact your local recycling/reuse or hazardous waste center.
This symbol indicates that you should not discard waste electrical or electronic equipment (WEEE)
in the trash. For proper disposal, contact your local recycling/reuse or hazardous waste center.
881628-001 Edition 2
Page 3
Personal Safety
• The system has its own power source (the battery). Consequently, the power outlets
may be energized, even if the system is disconnected from the AC power source.
• Dangerous voltage levels are present within the system. The system should be opened
exclusivelybyqualiedservicepersonnel.
• The system must be properly grounded.
• The battery supplied with the system contains small amounts of toxic materials.
• There are no user serviceable parts inside the system, except for the replaceable
battery.
• To avoid accidents, observe the following directives:
- Servicing of batteries should be performed or supervised by personnel
knowledgeable about batteries and the required precautions.
- When replacing batteries, replace with the same type and number of batteries or
battery packs.
- Donotdisposeofbatteriesinare.Thebatteriesmayexplode.
- Batteries constitute a danger (electrical shock, burns). The short-circuit current may
be very high.
• Precautions must be taken for all handling:
• Wear rubber gloves and boots.
• Do not lay tools or metal parts on top of batteries.
• Disconnect charging source prior to connecting or disconnecting battery terminals.
• Determine if the battery is inadvertently grounded. If inadvertently grounded, remove
source from ground. Contact with any part of a grounded battery can result in electrical
shock. The likelihood of such shock can be reduced if such grounds are removed during
installation and maintenance (applicable to equipment and remote battery supplies not
having a grounded supply circuit).
Product Safety
• The UPS should only power IT equipment.
• Do not plug laser printers into the UPS output receptacles. The instantaneous current drawn by this
type of printer can overload the UPS.
• The UPS connection instructions and operation described in this manual must be followed in
order.
• A protection circuit breaker must be installed upstream and be easily accessible.
The system can be disconnected from the AC power source by opening this circuit breaker.
• Verify that the indications on the rating plate correspond to your AC powered system and to
the actual electrical consumption of all the equipment to be connected to the system.
• For pluggable equipment, the socket-outlet shall be installed near the equipment and shall
be easily accessible.
• Never install the system near liquids or in an excessively damp environment.
• Never let a foreign body penetrate inside the system.
• Never block the ventilation grates of the system.
• Never expose the system to direct sunlight or source of heat.
• If the system must be stored prior to installation, storage must be in a dry place.
• The storage temperature range is -15°C to +50°C (5°F to 122°F).
Special Precautions
• All handling operations require at least two people (unpacking, installation in rack system).
• Before and after the installation, if the UPS remains de-energized for a period of more than 6
months, the UPS must be energized for a period of 24 hours, at least once every 6 months (for
a normal storage temperature less than 25°C/77°F). This charges the battery and avoids possible
irreversible damage.
• During the replacement of the battery module, use the same type and number of
element as the original Battery Module provided with the UPS to maintain an identical level of
performance and safety. For questions, contact your HPE representative.
Page 4
881628-001 Edition 2
Table of Contents
Contents
ENGLISH
1. Overview .......................................................................................................................6
1.1 Environmental protection ................................................................................................6
1.2 Weights and dimensions .................................................................................................7
1.3 Rear panels .......................................................................................................................8
2. User Interface ...............................................................................................................9
2.1 Control panel ....................................................................................................................9
2.2 LCD window ................................................................................................................... 10
2.3 Display functions ........................................................................................................... 11
2.4 User settings .................................................................................................................. 11
3. Installation ..................................................................................................................14
3.1Unpackingandcontentsverication ............................................................................14
3.2 Battery module connection ...........................................................................................16
3.3 Tower installation ........................................................................................................... 17
3.4 Rack installation .............................................................................................................17
3.5 Communication ports ....................................................................................................20
3.6 UPS connection .............................................................................................................21
3.7 Ground connection ........................................................................................................22
3.8 ERM and UPS installation .............................................................................................23
4. Operation .....................................................................................................................25
4.1 Start-up and normal operation .....................................................................................25
4.2 Starting the UPS on battery ..........................................................................................25
4.3 UPS shutdown ...............................................................................................................25
4.4 Operation on battery power .........................................................................................25
4.5 Return of AC input power..............................................................................................26
4.6 UPS remote control functions ......................................................................................26
5. Maintenance ...............................................................................................................27
5.1 Troubleshooting .............................................................................................................27
5.2UpdatingtheUPSrmware ..........................................................................................27
5.3 Battery module replacement ........................................................................................28
5.4 Spares .............................................................................................................................29
6. Technical Specifications..........................................................................................30
6.1 HPE R/T2200 G5 NA/JP UPS and HPE R/T3000 G5 LV NA/JP UPS ............................30
6.2 HPE R/T3000 G5 HV NA/JP UPS and HPE R/T3000 G5 INTL UPS..............................31
6.3 Glossary ..........................................................................................................................32
7. Support .........................................................................................................................33
7.1 Accessing Hewlett Packard Enterprise Support ...........................................................33
7.2 Accessing updates .......................................................................................................... 33
7.3 Customer self repair .......................................................................................................33
7.4 Remote support ..............................................................................................................34
7.5 Warranty information ..................................................................................................... 34
7.6 Regulatory information .................................................................................................. 34
881628-001 Edition 2
8. BSMI RoHS ..................................................................................................................35
Page 5
1. Overview
PET
Save these instructions. This document contains important safety instructions that should be followed
during installation, operation, and maintenance of the UPS and batteries.
1.1 Environmental protection
Products are developed according to an eco-design approach.
Substances
This product does not contain CFCs, HCFCs , or asbestos.
Packing
To improve waste treatment and facilitate recycling, separate the various packing components.
• The cardboard used is comprised of over 50% of recycled cardboard.
• Sacks and bags are made of polyethylene.
• Packingmaterialsarerecyclableandbeartheappropriateidenticationsymbol
Materials Abbreviations Number in the symbols
Polyethylene terephthalat PET 01
High-density polyethylene HDPE 02
Polyvinyl chloride PVC 03
Low-density polyethylene LDPE 04
Polypropylene PP 05
Polystyrene PS 06
01
.
Follow all local regulations for the disposal of packing materials.
End of life
Hewlett Packard Enterprise processes products at the end of their service lives in compliance with local
regulations. Hewlett Packard Enterprise works with companies in charge of collecting and eliminating our
products at the end of their service lives.
Product
The product is made up of recyclable materials.
Dismantling and destruction must take place in compliance with all local regulations concerning waste.
At the end of its service life, the product must be transported to a processing center for electrical and
electronic waste.
Battery
The product contains lead-acid batteries that must be processed according to applicable local regulations
concerning batteries.
The battery can be removed to comply with regulations and correct disposal.
Page 6
881628-001 Edition 2
1. Overview
1.2 Weights and dimensions
Tower installation Rack installation
ENGLISH
Description Weights
(lb/kg)
HPE R/T2200 G5 NA/JP UPS 30.5 / 67.2 20.6 x 17.4 x 3.4 / 523 x 442 x 86
HPE R/T3000 G5 LV NA/JP UPS 39.9 / 88.0 25.4 x 17.4 x 3.4 / 645 x 442 x 86
HPE R/T3000 G5 HV NA/JP UPS 38 / 83.8 25.4 x 17.4 x 3.4 / 645 x 442 x 86
HPE R/T3000 G5 INTL UPS 38 / 83.8 25.4 x 17.4 x 3.4 / 645 x 442 x 86
HPE R/T2200 G4 ERM 32.2 / 71.0 20.0 x 17.4 x 3.4 / 508 x 442 x 86
HPE R/T3000 G4 ERM 45.2 / 99.7 25.5 x 17.4 x 3.4 / 648 x 442 x 86
Dimensions (in/mm)
D x W x H
881628-001 Edition 2
Page 7
1. Overview
8a
1.3 Rear panels
HPE R/T2200 G5 NA/JP UPS
HPE R/T3000 G5 LV NA/JP UPS
11
8b
8a
8b
USB communication port
1
RS-232 communication port
2
Connector for automatic recognition
3
of an additional battery module
Slot for optional communication
4
card
Connector for ROO (remote on/off)
5
or RPO (remote power off) control
Connector for additional battery
6
module
30A outlet (L5-30R) for connection
7
of equipment (2U R/T3000 G5 LV
NA/JP UPS only)
Group 1: Two programmable outlets
8a
for connection of equipment
Group 2: Two programmable outlets
8b
for connection of equipment
Primary Group: outlets for
9
connection of critical equipment
Attached 8-ft. input power cord for
10
AC power source
5-20P for 2200
L5-30P for 3000
LED indicating SWF (site wiring
11
fault) alarm (Although the LED
remains on the rear panel, this
feature is disabled for low voltage
models.)
12
Ground connection
HPE R/T3000 G5 HV NA/JP UPS and HPE R/T3000 G5
INTL UPS
8b
8a
NOTE: The R/T3000 and R/T2200 have 3 programmable output
loadsegments.ThesearedenedasGroup1,Group2,and
PrimaryGroup.Theloadsegments/groupscanbecongured
via software and the unit’s user interface. For advice on
configuration through software, see the HPEPP software or the
Hewlett Packard Enterprise networking device documentation.
To configure the UPS through the front panel, see "2.4 User
settings". Load Groups 1 and 2 can be programmed to switch
off/on independently. The Primary Load Group controls the
outlets indicated and initiates a unit shutdown. The Primary
Load Group is intended for the most critical loads.
USB communication port
1
RS-232 communication port
2
Connector for automatic recognition
3
of an additional battery module
Slot for optional communication
4
card
Connector for ROO (remote on/off)
5
or RPO (remote power off) control
Connector for additional battery
6
module
16A outlet for connection of
7
equipment (primary group)
Group 1: Two programmable outlets
8a
for connection of equipment
Group 2: Two programmable outlets
8b
for connection of equipment
Primary Group: 4 outlets for
9
connection of critical equipment
Outlet for connection to AC power
10
source
Ground connection
11
Page 8
HPE R/T2200 G4 ERM and HPE R/T3000 G4 ERM
(optional battery module)
Connectors for battery modules
12
(to the UPS or to the other battery
modules)
Connectors for automatic
13
recognition of battery modules
881628-001 Edition 2
2. User Interface
2.1 Control panel
TheUPShasave-buttongraphicalcontrolpanel.
Power On
Indicator (green)
On battery
Indicator (yellow)
Normal mode
100%
2.7kW
3kVA
Eciency: ~98%
ENGLISH
Alarm
Indicator (red)
100%
17min
1ERM
Escape Up Down Enter On/Off
button
The following table shows the indicator status and description:
Indicator Status Description
Green
Yellow
Red
On The UPS is operating normally.
On The UPS is on Battery mode.
On
The UPS has an active alarm or fault. For more
information, see "5.1 Troubleshooting".
881628-001 Edition 2
Page 9
2. User Interface
2.2 LCD window
The LCD window provides information about the UPS, load status, events, measurements, and settings. As
thedefault,orafterveminutesofinactivity,theLCDdisplaysthescreensaver.
The backlight LCD automatically dims after 10 minutes of inactivity. Press any button to restore the screen.
Operation Status
Normal mode
Load/equipment Status
100%
2.7kW
3kVA
100%
17min
1ERM
Battery Status
Eciency: ~98%
Efficiency and Load Group Information
The following table illustrates the Operation Status icons that you could see and describes the condition
associated with each icon.
NOTE: If other indicators appear, see "5.1 Troubleshooting".
Operation status Possible cause Action
Standby mode
Normal mode
The UPS is off, waiting for start-up
command from user.
The UPS is operating normally. The UPS is powering and protecting
Equipment is not powered until the
button is pressed.
the equipment.
Page 10
In Automatic Voltage
Regulation mode
No audio alarm.
On Battery
Battery LED is on.
Audio alarm beeps every 10
seconds
End of backup time
Battery LED is flashing.
The audio alarm beeps every
three seconds
The UPS is operating normally, but
the utility voltage is outside normal
mode thresholds.
A utility failure has occured and
the UPS is in Battery mode.
The UPS is in Battery mode and
the battery is running low.
The UPS is powering the
equipment through an AVR device.
The equipment is still normally
protected.
The UPS is powering the equipment
with the battery power.
Prepare your equipment for
shutdown.
This warning is approximate and
the actual time to shutdown may
vary significantly.
Depending on the UPS Load
and number of ERMs, the Battery
Low warning may occur before the
battery reaches 20% capacity.
881628-001 Edition 2
2. User Interface
2.3 Display functions
Press the button to activate the menu options. Use the and buttons to scroll through the menu
structure. Press the button to select an option. Press the button to cancel or return to the previous
menu.
Menu map for Display Functions.
Main menu Submenu Display information or Menu function
Measurements — Load W VA / Load A pf / Output V Hz / Input V Hz /
Control Load Segments Group 1: ON / OFF
Settings Local settings Sets general parameters
Fault log — Displays event log or alarms
Identification — UPS Type/Part Number/Serial Number/Firmware release/Com
ENGLISH
Battery V min / Efficiency / Power usage
Group 2: ON / OFF
These commands override user settings for load segments.
Start battery test Starts a manual battery test
Reset fault state Clears active fault (UPS restart required)
Restore factory settings Returns all settings to original values
Reset power usage Clears power usage measurements
Input / output settings Sets input and output parameters
ON / OFF settings Sets on and off conditions
Battery settings Sets battery configuration
card address
2.4 User settings
The following table displays the options that can be changed by the user.
Local settings
Description Available settngs Default settings
Language [English] [French] [German]
[Spanish] [Italian] [Portuguese]
[Russian]
Menus, status, notices and
alarms, UPS fault, event log data
and settings are in all supported
languages.
LCD settings Allows LCD screen brightness and
contrast to be adapted to room
light conditions.
Audible alarm Mode [Enabled] [Disabled on battery]
[Always disabled]
Allows you to enable or disable the
audio alarm if an alarm occurs.
Level [High] [Low]
Allows you to set the audio alarm
level if an alarm occurs.
English
User selectable when UPS is
powered the first time.
—
Enabled
Low
881628-001 Edition 2
Page 11
Loading...