Hewlett Packard Enterprise ProLiant DL20 Gen10 Maintenance And Service Manual

HPE ProLiant DL20 Gen10 Maintenance and Service Guide

Abstract

This guide describes identification and maintenance procedures, diagnostic tools,
specifications and requirements for hardware components and software. This guide is for an
experienced service technician.

Part Number: P04758-001
Published: November 2018
Edition: 1

©

Copyright 2018 Hewlett Packard Enterprise Development LP

Notices

The information contained herein is subject to change without notice. The only warranties for Hewlett
Packard Enterprise products and services are set forth in the express warranty statements accompanying
such products and services. Nothing herein should be construed as constituting an additional warranty.
Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.

Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession,
use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer
Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government
under vendor's standard commercial license.

Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard
Enterprise website.

Acknowledgments

Intel®, Pentium®, Xeon®, Intel Inside®, Intel Core®, and the Intel Inside logo are trademarks of Intel
Corporation in the U.S. and other countries.

Microsoft®, Windows®, and Windows server® are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.

Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.

Red Hat® Enterprise Linux is a registered trademark of Red Hat, Inc. in the United States and other
countries.

VMware® ESXi™ and VMware vSphere® are registered trademarks or trademarks of VMware, Inc. in the
United States and/or other jurisdictions.

Contents

Customer self repair............................................................................... 7

Illustrated parts catalog........................................................................17

Mechanical components............................................................................................................. 17

Access panel spare part...................................................................................................18

DIMM guard and M.2 air guider spare kit.........................................................................18

Quick-release latch ear spare part................................................................................... 18

Security bezel spare part................................................................................................. 18

Smart Storage Battery holder spare part......................................................................... 19

SFF drive blank spare part...............................................................................................19

Serial port blank spare part.............................................................................................. 19

Power supply blank spare part.........................................................................................19

Miscellaneous blanks spare kit........................................................................................ 19

System components................................................................................................................... 20

Flexible Slot power supply spare parts (hot-plug)............................................................ 21

Standard power supply spare part (non-hot-plug)............................................................21

Riser board spare parts....................................................................................................21

M.2/dedicated iLO/serial port enablement board spare part............................................ 22

System board assembly spare part..................................................................................22

Heatsink spare parts........................................................................................................ 22

Processor spare parts...................................................................................................... 22

System battery spare part................................................................................................ 23

DIMM spare parts.............................................................................................................23

Fan spare part..................................................................................................................23

Power distribution board spare part................................................................................. 23

Server options.............................................................................................................................24

Drive backplane spare part.............................................................................................. 24

Smart Storage Battery spare part.................................................................................... 25

HPE Trusted Platform Module 2.0 spare part.................................................................. 25

Drive cables spare parts...................................................................................................25

System cables spare parts...............................................................................................26

Power cable spare part.................................................................................................... 27

Removal and replacement procedures...............................................28

Required tools.............................................................................................................................28

Safety considerations..................................................................................................................28

Electrostatic discharge..................................................................................................... 28

Symbols on equipment.....................................................................................................29

Server warnings and cautions..........................................................................................29

Rack warnings and cautions............................................................................................ 30

Preparation procedures.............................................................................................................. 31

Removing the security bezel (optional)............................................................................ 31

Powering down the server................................................................................................32

Powering up the server ................................................................................................... 32

Extending the server from the rack.................................................................................. 32

Removing the server from the rack.................................................................................. 34

Removing the access panel............................................................................................. 35

Removing the inner left rail attached to the chassis.........................................................36

3

Removing the riser cage.................................................................................................. 37

Removing and replacing the security bezel................................................................................ 38

Removing and replacing the access panel................................................................................. 38

Removing and replacing the DIMM guard.................................................................................. 39

Removing and replacing the M.2 air guider................................................................................ 41

Removing and replacing the quick-release latch ear.................................................................. 42

Removing and replacing drives...................................................................................................43

Removing and replacing an LFF hot-plug drive............................................................... 43

Removing and replacing an SFF hot-plug drive...............................................................43

Removing and replacing an LFF non-hot-plug drive........................................................ 44

Removing and replacing the optical drive................................................................................... 45

Removing and replacing a Type-a Smart Array modular controller (AROC).............................. 47

Removing and replacing an SFF drive blank.............................................................................. 48

Removing and replacing the two-bay SFF drive cage blank.......................................................48

Removing and replacing the two LFF drive backplane .............................................................. 49

Removing and replacing the four SFF drive backplane ............................................................. 51

Removing and replacing the two SFF drive backplane ..............................................................52

Removing and replacing a Flexible Slot power supply............................................................... 54

Removing and replacing the HPE 290W non-hot-plug power supply......................................... 58

Removing and replacing a power supply blank.......................................................................... 60

Removing and replacing the power distribution board................................................................60

Removing and replacing the FlexibleLOM blank........................................................................ 61

Removing and replacing the dedicated iLO management port blank......................................... 62

Removing and replacing the serial port blank.............................................................................63

Removing and replacing the FlexibleLOM riser board................................................................64

Removing and replacing the PCIe riser board............................................................................ 65

Removing and replacing the M.2/dedicated iLO/serial port enablement board.......................... 67

Removing and replacing the M.2 SSD module........................................................................... 68

Removing and replacing the Smart Storage Battery...................................................................69

Removing and replacing the Smart Storage Battery holder........................................................70

Removing and replacing the chassis intrusion detection switch................................................. 71

Removing and replacing a fan.................................................................................................... 72

Removing and replacing a DIMM................................................................................................73

Removing and replacing a heatsink............................................................................................74

Removing the heatsink.....................................................................................................74

Replacing the heatsink.....................................................................................................76

Removing and replacing a processor......................................................................................... 78

Removing the processor.................................................................................................. 78

Replacing the processor.................................................................................................. 80

Removing and replacing the system board.................................................................................82

Removing the system board............................................................................................ 82

Replacing the system board.............................................................................................86

Re-entering the server serial number and product ID...................................................... 90

System battery replacement....................................................................................................... 91

System battery information...............................................................................................91

Removing and replacing the system battery.................................................................... 91

HPE Trusted Platform Module 2.0 Gen10 Option.......................................................................92

Troubleshooting....................................................................................93

Troubleshooting resources..........................................................................................................93

Diagnostic tools.................................................................................... 94

Product QuickSpecs................................................................................................................... 94

UEFI System Utilities.................................................................................................................. 94

4

Selecting the boot mode ................................................................................................. 94

Secure Boot......................................................................................................................95

Launching the Embedded UEFI Shell ............................................................................. 95

Intelligent Provisioning................................................................................................................ 96

Intelligent Provisioning operation..................................................................................... 96

HPE Insight Remote Support......................................................................................................97

USB support................................................................................................................................97

External USB functionality................................................................................................97

HPE Smart Storage Administrator.............................................................................................. 98

Component identification.....................................................................99

Front panel components............................................................................................................. 99

Serial number/iLO information pull tab...........................................................................101

Front panel LEDs and buttons.................................................................................................. 101

UID button functionality.................................................................................................. 102

Front panel LED power fault codes................................................................................102

Rear panel components............................................................................................................103

Rear panel LEDs.......................................................................................................................104

System board components....................................................................................................... 105

System maintenance switch descriptions...................................................................... 107

DIMM slot locations........................................................................................................107

DIMM label identification................................................................................................ 108

PCIe riser board slot definitions..................................................................................... 109

Drive LED definitions.................................................................................................................110

Low profile LFF drive LED definitions.............................................................................110

Hot-plug drive LED definitions........................................................................................ 111

Drive bay numbering................................................................................................................. 112

Fan locations.............................................................................................................................114

Cabling................................................................................................. 115

Cabling guidelines.....................................................................................................................115

Storage cabling......................................................................................................................... 116

Non-hot-plug drive cabling..............................................................................................116

Hot-plug drive cabling.....................................................................................................117

Two-bay LFF hot-plug drive cabling.....................................................................117

Four bay SFF hot-plug drive cabling....................................................................118

4+2 bay SFF hot-plug drive cabling.....................................................................119

M.2 SATA SSD cabling...................................................................................................120

Smart Storage Battery cabling.................................................................................................. 121

Storage controller backup power cabling..................................................................................122

Optical drive cabling..................................................................................................................123

Fan cabling............................................................................................................................... 124

Chassis Intrusion detection cabling.......................................................................................... 124

M.2/dedicated iLO/serial port cabling........................................................................................125

Power supply cabling................................................................................................................ 125

Specifications......................................................................................127

Environmental specifications.................................................................................................... 127

Mechanical specifications......................................................................................................... 128

Power supply specifications......................................................................................................128

ATX 290W Non-Hot-plug Power Supply.........................................................................128

HPE 500W Flex Slot Platinum Hot-plug Low Halogen Power Supply............................129

HPE 800W Flex Slot -48VDC Hot plug Low Halogen Power Supply............................. 129

5

Websites.............................................................................................. 131

Support and other resources.............................................................132

Accessing Hewlett Packard Enterprise Support....................................................................... 132

Accessing updates....................................................................................................................132

Customer self repair..................................................................................................................133

Remote support........................................................................................................................ 133

Warranty information.................................................................................................................133

Regulatory information..............................................................................................................134

Documentation feedback.......................................................................................................... 134

Acronyms and abbreviations.............................................................135

6

Customer self repair

Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to
minimize repair time and allow for greater flexibility in performing defective parts replacement. If during
the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or
service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett
Packard Enterprise will ship that part directly to you for replacement. There are two categories of CSR
parts:

• Mandatory—Parts for which customer self repair is mandatory. If you request Hewlett Packard

Enterprise to replace these parts, you will be charged for the travel and labor costs of this service.

• Optional—Parts for which customer self repair is optional. These parts are also designed for customer

self repair. If, however, you require that Hewlett Packard Enterprise replace them for you, there may or
may not be additional charges, depending on the type of warranty service designated for your product.

NOTE: Some Hewlett Packard Enterprise parts are not designed for customer self repair. In order to
satisfy the customer warranty, Hewlett Packard Enterprise requires that an authorized service provider
replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.

Based on availability and where geography permits, CSR parts will be shipped for next business day
delivery. Same day or four-hour delivery may be offered at an additional charge where geography
permits. If assistance is required, you can call the Hewlett Packard Enterprise Support Center and a
technician will help you over the telephone. Hewlett Packard Enterprise specifies in the materials shipped
with a replacement CSR part whether a defective part must be returned to Hewlett Packard Enterprise. In
cases where it is required to return the defective part to Hewlett Packard Enterprise, you must ship the
defective part back to Hewlett Packard Enterprise within a defined period of time, normally five (5)
business days. The defective part must be returned with the associated documentation in the provided
shipping material. Failure to return the defective part may result in Hewlett Packard Enterprise billing you
for the replacement. With a customer self repair, Hewlett Packard Enterprise will pay all shipping and part
return costs and determine the courier/carrier to be used.

For more information about the Hewlett Packard Enterprise CSR program, contact your local service
provider. For the North American program, go to the Hewlett Packard Enterprise CSR website .

Parts only warranty service

Your Hewlett Packard Enterprise Limited Warranty may include a parts only warranty service. Under the
terms of parts only warranty service, Hewlett Packard Enterprise will provide replacement parts free of
charge.

For parts only warranty service, CSR part replacement is mandatory. If you request Hewlett Packard
Enterprise to replace these parts, you will be charged for the travel and labor costs of this service.

Réparation par le client (CSR)

Les produits Hewlett Packard Enterprise comportent de nombreuses pièces CSR (Customer Self Repair
= réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des
pièces défectueuses. Si pendant la période de diagnostic, Hewlett Packard Enterprise (ou ses
partenaires ou mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce
CSR, Hewlett Packard Enterprise vous l'envoie directement. Il existe deux catégories de pièces CSR :

Customer self repair 7

• Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à

Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du
service vous seront facturés.

• Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont

également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous
demandez à Hewlett Packard Enterprise de remplacer ces pièces, l'intervention peut ou non vous être
facturée, selon le type de garantie applicable à votre produit.

REMARQUE: Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour permettre au client
d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, Hewlett Packard Enterprise
exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées
par la mention "Non" dans le Catalogue illustré.

Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre
situation géographique. Si votre situation géographique le permet et que vous demandez une livraison le
jour même ou dans les 4 heures, celle-ci vous sera facturée. Pour toute assistance, appelez le Centre
d’assistance Hewlett Packard Enterprise pour qu’un technicien vous aide au téléphone Dans les
documents envoyés avec la pièce de rechange CSR, Hewlett Packard Enterprise précise s'il est
nécessaire de lui retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai indiqué,
généralement cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans
l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, Hewlett Packard Enterprise se réserve
le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, Hewlett Packard
Enterprise supporte l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou
le transporteur à utiliser.

Pour plus d'informations sur le programme CSR de Hewlett Packard Enterprise, contactez votre
Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le
site Web Hewlett Packard Enterprise .

Service de garantie "pièces seules"

Votre garantie limitée Hewlett Packard Enterprise peut inclure un service de garantie "pièces seules".
Dans ce cas, les pièces de rechange fournies par Hewlett Packard Enterprise ne sont pas facturées.

Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous demandez
à Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du
service vous seront facturés.

Riparazione da parte del cliente

Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti
difettose, i prodotti Hewlett Packard Enterprise sono realizzati con numerosi componenti che possono
essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica Hewlett
Packard Enterprise (o un centro di servizi o di assistenza Hewlett Packard Enterprise) identifica il guasto
come riparabile mediante un ricambio CSR, Hewlett Packard Enterprise lo spedirà direttamente al cliente
per la sostituzione. Vi sono due categorie di parti CSR:

• Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la

riparazione ad Hewlett Packard Enterprise, deve sostenere le spese di spedizione e di manodopera
per il servizio.

• Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti

progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad Hewlett Packard
Enterprise, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il
prodotto.

NOTA: alcuni componenti Hewlett Packard Enterprise non sono progettati per la riparazione da parte del
cliente. Per rispettare la garanzia, Hewlett Packard Enterprise richiede che queste parti siano sostituite da

8 Customer self repair

un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei
componenti.

In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il
giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un
supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di
un addetto del centro di supporto tecnico Hewlett Packard Enterprise. Nel materiale fornito con una parte
di ricambio CSR, Hewlett Packard Enterprise specifica se il cliente deve restituire dei component. Qualora
sia richiesta la resa ad Hewlett Packard Enterprise del componente difettoso, lo si deve spedire ad
Hewlett Packard Enterprise entro un determinato periodo di tempo, generalmente cinque (5) giorni
lavorativi. Il componente difettoso deve essere restituito con la documentazione associata nell'imballo di
spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio
da parte di Hewlett Packard Enterprise. Nel caso di riparazione da parte del cliente, Hewlett Packard
Enterprise sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.

Per ulteriori informazioni sul programma CSR di Hewlett Packard Enterprise, contattare il centro di
assistenza di zona. Per il programma in Nord America fare riferimento al sito Web.

Servizio di garanzia per i soli componenti

La garanzia limitata Hewlett Packard Enterprise può includere un servizio di garanzia per i soli
componenti. Nei termini di garanzia del servizio per i soli componenti, Hewlett Packard Enterprise fornirà
gratuitamente le parti di ricambio.

Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione
da parte del cliente. Se il cliente invece richiede la sostituzione ad Hewlett Packard Enterprise dovrà
sostenere le spese di spedizione e di manodopera per il servizio.

Customer Self Repair

Hewlett Packard Enterprise Produkte enthalten viele CSR-Teile (Customer Self Repair), um
Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen.
Wenn Hewlett Packard Enterprise (oder ein Hewlett Packard Enterprise Servicepartner) bei der Diagnose
feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen Hewlett Packard
Enterprise dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt:

• Zwingend—Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie

den Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen die
Anfahrt- und Arbeitskosten für diesen Service berechnet.

• Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für

Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von Hewlett Packard
Enterprise vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt
vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.

HINWEIS: Einige Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um den
Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise
Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw.
„Nein“ gekennzeichnet.

CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag
geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden
gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das Hewlett Packard Enterprise
Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien von
Hewlett Packard Enterprise, die mit einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob
das defekte Teil an Hewlett Packard Enterprise zurückgeschickt werden muss. Wenn es erforderlich ist,
das defekte Teil an Hewlett Packard Enterprise zurückzuschicken, müssen Sie dies innerhalb eines
vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss
mit der zugehörigen Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang
enthalten ist. Wenn Sie das defekte Teil nicht zurückschicken, kann Hewlett Packard Enterprise Ihnen das

Customer self repair 9

Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt Hewlett Packard Enterprise für
alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier-/Frachtdienst.

Weitere Informationen über das Hewlett Packard Enterprise Customer Self Repair Programm erhalten Sie
von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf
der Hewlett Packard Enterprise Website unter.

Parts-only Warranty Service (Garantieservice ausschließlich für Teile)

Ihre Hewlett Packard Enterprise Garantie umfasst möglicherweise einen Parts-only Warranty Service
(Garantieservice ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service
stellt Hewlett Packard Enterprise Ersatzteile kostenlos zur Verfügung.

Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den
Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen die Anfahrt- und
Arbeitskosten für diesen Service berechnet.

Reparaciones del propio cliente

Los productos de Hewlett Packard Enterprise incluyen muchos componentes que el propio usuario puede
reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor
flexibilidad a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de
diagnóstico, Hewlett Packard Enterprise (o los proveedores o socios de servicio de Hewlett Packard
Enterprise) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR,
Hewlett Packard Enterprise le enviará dicho componente directamente para que realice su sustitución.
Los componentes CSR se clasifican en dos categorías:

• Obligatorio—Componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett

Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los
gastos de desplazamiento y de mano de obra de dicho servicio.

• Opcional—Componentes cuya reparación por parte del usuario es opcional. Estos componentes

también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que
Hewlett Packard Enterprise realice su sustitución, puede o no conllevar costes adicionales,
dependiendo del tipo de servicio de garantía correspondiente al producto.

NOTA: Algunos componentes de Hewlett Packard Enterprise no están diseñados para que puedan ser
reparados por el usuario. Para que el usuario haga valer su garantía, Hewlett Packard Enterprise pone
como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes.
Dichos componentes se identifican con la palabra "No" en el catálogo ilustrado de componentes.

Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a
su destino al siguiente día laborable. Si la situación geográfica lo permite, se puede solicitar la entrega en
el mismo día o en cuatro horas con un coste adicional. Si precisa asistencia técnica, puede llamar al
Centro de asistencia técnica de Hewlett Packard Enterprise y recibirá ayuda telefónica por parte de un
técnico. Con el envío de materiales para la sustitución de componentes CSR, Hewlett Packard Enterprise
especificará si los componentes defectuosos deberán devolverse a Hewlett Packard Enterprise. En
aquellos casos en los que sea necesario devolver algún componente a Hewlett Packard Enterprise,
deberá hacerlo en el periodo de tiempo especificado, normalmente cinco días laborables. Los
componentes defectuosos deberán devolverse con toda la documentación relacionada y con el embalaje
de envío. Si no enviara el componente defectuoso requerido, Hewlett Packard Enterprise podrá cobrarle
por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, Hewlett Packard
Enterprise se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la
empresa de transporte que se utilice para dicho servicio.

Para obtener más información acerca del programa de Reparaciones del propio cliente de Hewlett
Packard Enterprise, póngase en contacto con su proveedor de servicios local. Si está interesado en el
programa para Norteamérica, visite la página web de Hewlett Packard Enterprise CSR.

10 Customer self repair

Servicio de garantía exclusivo de componentes

La garantía limitada de Hewlett Packard Enterprise puede que incluya un servicio de garantía exclusivo
de componentes. Según las condiciones de este servicio exclusivo de componentes, Hewlett Packard
Enterprise le facilitará los componentes de repuesto sin cargo adicional alguno.

Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes
por parte del usuario (CSR). Si solicita a Hewlett Packard Enterprise que realice la sustitución de estos
componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho
servicio.

Customer Self Repair

Veel onderdelen in Hewlett Packard Enterprise producten zijn door de klant zelf te repareren, waardoor
de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte
onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als
Hewlett Packard Enterprise (of een Hewlett Packard Enterprise Service Partner) bij de diagnose vaststelt
dat de reparatie kan worden uitgevoerd met een CSR-onderdeel, verzendt Hewlett Packard Enterprise
dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee
categorieën CSR-onderdelen:

• Verplicht—Onderdelen waarvoor reparatie door de klant verplicht is. Als u Hewlett Packard Enterprise

verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon
in rekening gebracht.

• Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn

ontworpen voor reparatie door de klant. Als u echter Hewlett Packard Enterprise verzoekt deze
onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht,
afhankelijk van het type garantieservice voor het product.

OPMERKING: Sommige Hewlett Packard Enterprise onderdelen zijn niet ontwikkeld voor reparatie door
de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service
Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus
aangemerkt met "Nee".

Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de
eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden
aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie is gewenst, belt u het Hewlett
Packard Enterprise Support Center om via de telefoon ondersteuning van een technicus te ontvangen.
Hewlett Packard Enterprise vermeldt in de documentatie bij het vervangende CSR-onderdeel of het
defecte onderdeel aan Hewlett Packard Enterprise moet worden geretourneerd. Als het defecte
onderdeel aan Hewlett Packard Enterprise moet worden teruggezonden, moet u het defecte onderdeel
binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan Hewlett Packard Enterprise.
Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het
meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan Hewlett Packard
Enterprise u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant
betaalt Hewlett Packard Enterprise alle verzendkosten voor het vervangende en geretourneerde
onderdeel en kiest Hewlett Packard Enterprise zelf welke koerier/transportonderneming hiervoor wordt
gebruikt.

Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair
programma van Hewlett Packard Enterprise. Informatie over Service Partners vindt u op de Hewlett

Packard Enterprise website.

Garantieservice "Parts Only"

Het is mogelijk dat de Hewlett Packard Enterprise garantie alleen de garantieservice "Parts Only" omvat.
Volgens de bepalingen van de Parts Only garantieservice zal Hewlett Packard Enterprise kosteloos
vervangende onderdelen ter beschikking stellen.

Customer self repair 11

Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u Hewlett Packard
Enterprise verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en
arbeidsloon in rekening gebracht

Reparo feito pelo cliente

Os produtos da Hewlett Packard Enterprise são projetados com muitas peças para reparo feito pelo
cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de
peças com defeito. Se, durante o período de diagnóstico, a Hewlett Packard Enterprise (ou fornecedores/
parceiros da Hewlett Packard Enterprise) concluir que o reparo pode ser efetuado pelo uso de uma peça
CSR, a Hewlett Packard Enterprise enviará a peça diretamente ao cliente. Há duas categorias de peças
CSR:

• Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard

Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do
serviço.

• Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para

o reparo feito pelo cliente. No entanto, se desejar que a Hewlett Packard Enterprise as substitua,
pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia
destinado ao produto.

OBSERVAÇÃO: Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo feito
pelo cliente. A fim de cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico
autorizado substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de
peças ilustrado.

Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após
o pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas pode
ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte
técnico da Hewlett Packard Enterprise para que um técnico o ajude por telefone. A Hewlett Packard
Enterprise especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve
ser devolvida à Hewlett Packard Enterprise. Nos casos em que isso for necessário, é preciso enviar a
peça com defeito à Hewlett Packard Enterprise, você deverá enviar a peça com defeito de volta para a
Hewlett Packard Enterprise dentro do período de tempo definido, normalmente em 5 (cinco) dias úteis. A
peça com defeito deve ser enviada com a documentação correspondente no material de transporte
fornecido. Caso não o faça, a Hewlett Packard Enterprise poderá cobrar a reposição. Para as peças de
reparo feito pelo cliente, a Hewlett Packard Enterprise paga todas as despesas de transporte e de
devolução da peça e determina a transportadora/serviço postal a ser utilizado.

Para obter mais informações sobre o programa de reparo feito pelo cliente da Hewlett Packard
Enterprise, entre em contato com o fornecedor de serviços local. Para o programa norte-americano,

visite o site da Hewlett Packard Enterprise .

Serviço de garantia apenas para peças

A garantia limitada da Hewlett Packard Enterprise pode incluir um serviço de garantia apenas para
peças. Segundo os termos do serviço de garantia apenas para peças, a Hewlett Packard Enterprise
fornece as peças de reposição sem cobrar nenhuma taxa.

No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a Hewlett Packard
Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.

12 Customer self repair

Customer self repair 13

14 Customer self repair

Customer self repair 15

16 Customer self repair

Illustrated parts catalog

This chapter lists the hardware spare parts supported by the server.

Mechanical components

Hewlett Packard Enterprise continually improves and changes product parts. For complete and current
supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website:

http://www.hpe.com/info/partssurfer

Item Description

1 FlexibleLOM blank

2 Dedicated iLO Management port blank

3 Access panel spare part on page 18

4 M.2 air guider

5 DIMM guard

6 Quick-release latch ear spare part on page 18

7 Security bezel spare part on page 18

8 SFF drive blank spare part on page 19

Table Continued

Illustrated parts catalog 17

Item Description

9 Two-bay SFF drive cage blank

10 Smart Storage Battery holder spare part on page 19

11 Power supply blank spare part on page 19

12 Serial port blank spare part on page 19

Access panel spare part

Customer self repair on page 7: Mandatory

Description Spare part number

Access panel P07879-001

For more information on the removal and replacement procedures, see Removing and replacing the

access panel on page 38.

DIMM guard and M.2 air guider spare kit

Customer self repair on page 7: Mandatory

Description Spare part number

DIMM guard, M.2 air guider

For more information on the removal and replacement of DIMM guard, see Removing and replacing the
DIMM guard on page 39.

For more information on the removal and replacement of system air baffle, see Removing and replacing

the M.2 air guider on page 41

Quick-release latch ear spare part

Customer self repair on page 7: Mandatory

Description Spare part number

Quick-release latch ears P07882-001

For more information on the removal and replacement procedures, see Removing and replacing the

quick-release latch ear on page 42 .

Security bezel spare part

Customer self repair on page 7: Mandatory

Description Spare part number

P07880-001

Security bezel 875561-001

For more information on the removal and replacement procedures, see Removing and replacing the

security bezel on page 38.

18 Illustrated parts catalog

Smart Storage Battery holder spare part

Customer self repair on page 7: Mandatory

Description Spare part number

Smart storage battery holder P07881-001

For more information on the removal and replacement procedures, see Removing and replacing the

Smart Storage Battery holder on page 70.

SFF drive blank spare part

Customer self repair on page 7: Mandatory

Description Spare part number

SFF drive blank

For more information on the removal and replacement procedures of SFF drive blank, see Removing

and replacing an SFF drive blank on page 48.

Serial port blank spare part

Customer self repair on page 7: Mandatory

Description Spare part number

Serial port blank

For more information on the removal and replacement procedures of serial port blank, see Removing

and replacing the serial port blank on page 63.

Power supply blank spare part

Customer self repair on page 7: Mandatory

Description Spare part number

Power supply blank

670033-001

878510-001

775423-001

For more information on the removal and replacement procedures of power supply blank, see Removing

and replacing a power supply blank on page 60.

Miscellaneous blanks spare kit

Customer self repair on page 7: Mandatory

Illustrated parts catalog 19

Description Spare part number

Miscellaneous blanks kit

Includes:

• FlexibleLOM blank

• Dedicated iLO management port blank

• Two-bay SFF drive cage blank

For more information on the removal and replacement procedures of FlexibleLOM blank, see Removing
and replacing the FlexibleLOM blank on page 61.

For more information on the removal and replacement procedures of dedicated iLO management port
blank, see Removing and replacing the dedicated iLO management port blank on page 62.

For more information on the removal and replacement procedures of Two-bay SFF drive cage blank, see

Removing and replacing the two-bay SFF drive cage blank on page 48

System components

Hewlett Packard Enterprise continually improves and changes product parts. For complete and current
supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website:

http://www.hpe.com/info/partssurfer

P07883-001

Item Description

1 Flexible Slot power supply spare parts (hot-plug) on page 21

2 Standard power supply spare part (non-hot-plug) on page 21

3 Riser board spare parts on page 21

4 M.2/dedicated iLO/serial port enablement board spare part on page 22

20 Illustrated parts catalog

Table Continued

Item Description

5 System board assembly spare part on page 22

6 Heatsink spare parts on page 22

7 Processor spare parts on page 22

8 System battery spare part on page 23

9 DIMM spare parts on page 23

10 Fan spare part on page 23

11 Power distribution board spare part on page 23

Flexible Slot power supply spare parts (hot-plug)

Customer self repair on page 7: Mandatory

Description Spare part number

HPE 800 W Flexible Slot -48VDC Hot-plug Low
Halogen Power Supply

HPE 500 W Flexible Slot Platinum Hot-plug Low
Halogen Power Supply

For more information on the removal and replacement procedures, see Removing and replacing a
Flexible Slot power supply on page 54.

866728-001

866729-001

Standard power supply spare part (non-hot-plug)

Customer self repair on page 7: Mandatory

Description Spare part number

HPE 290 W Non-hot-plug Power Supply

For more information on the removal and replacement procedures, see Removing and replacing the
HPE 290W non-hot-plug power supply on page 58 .

P07898-001

Riser board spare parts

Customer self repair on page 7: Mandatory

Description Spare part number

FlexibleLOM riser board P07886-001

PCIe low profile riser board P07885-001

For more information on the removal and replacement procedures of FlexibleLOM riser board, see
Removing and replacing the FlexibleLOM riser board on page 64.

For more information on the removal and replacement procedures of PCIe low profile riser board, see
Removing and replacing the PCIe riser board on page 65

Illustrated parts catalog 21

M.2/dedicated iLO/serial port enablement board spare part

Customer self repair on page 7: Mandatory

Description Spare part number

M.2/dedicated iLO/serial port enablement board P07480-001

For more information on the removal and replacement procedures, see Removing and replacing the M.

2/dedicated iLO/serial port enablement board on page 67.

System board assembly spare part

Customer self repair on page 7: Optional

Description Spare part number

System board assembly P07884-001

For more information on the removal and replacement procedures, see Removing and replacing the

system board on page 82.

Heatsink spare parts

Customer self repair on page 7: Optional

Description Spare part number

Heatsink 687242-001

For more information on the removal and replacement procedures, see Removing the heatsink on page

74.

Processor spare parts

Customer self repair on page 7: Optional

Description Spare part number

Intel Xeon E-2100 processor series

3.80 GHz Intel Xeon E-2186G, 6C, 95W

3.80 GHz Intel Xeon E-2174G, 4C, 71W

3.60 GHz Intel Xeon E-2144G, 4C, 71W

3.30 GHz Intel Xeon E-2136, 6C, 80W

3.50 GHz Intel Xeon E-2134, 4C, 71W

P07899-001

P07858-001

P07860-001

P07861-001

P07862-001

3.30 GHz Intel Xeon E-2126G, 6C, 80W

3.30 GHz Intel Xeon E-2124, 4C, 71W

22 Illustrated parts catalog

P07863-001

P07865-001

Table Continued

Description Spare part number

Intel Core i3 processor

3.70 GHz Intel Core i3-8300, 4C, 62W

Intel Pentium Gold processor

3.70 GHz Intel Pentium Gold G5400, 2C, 58W

For more information on the removal and replacement procedures, see Removing the processor on
page 78.

System battery spare part

Customer self repair on page 7: Mandatory

Description Spare part number

System battery 319603-001

For more information on the removal and replacement procedures, see Removing and replacing the

system battery on page 91.

DIMM spare parts

Customer self repair on page 7: Mandatory

P07866-001

P07869-001

Description Spare part number

8 GB, single-rank x8 PC4-2666V-E P06772-001

16 GB, single-rank x8 PC4-2400T-E P06773-001

For more information on the removal and replacement procedures, see Removing and replacing a

DIMM on page 73.

Fan spare part

Customer self repair on page 7: Mandatory

Description Spare part number

Fan P07202-001

For more information on the removal and replacement procedures, see Removing and replacing a fan
on page 72.

Power distribution board spare part

Customer self repair on page 7: Mandatory

Description Spare part number

Power distribution board P07887-001

Illustrated parts catalog 23

For more information on the removal and replacement procedures, see Removing and replacing the

power distribution board on page 60.

Server options

Hewlett Packard Enterprise continually improves and changes product parts. For complete and current
supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website:

http://www.hpe.com/info/partssurfer

Item Description

1 Smart Storage Battery spare part on page 25

2 HPE Trusted Platform Module 2.0 spare part on page 25

3 Two LFF drive backplane spare part

4 Four SFF drive backplane spare part

5 Two SFF drive backplane spare part

6 Drive cables spare parts on page 25*

7 System cables spare parts on page 26*

8 Power cable spare part on page 27*

* Not shown

Drive backplane spare part

Customer self repair on page 7: Optional

24 Illustrated parts catalog

Description Spare part number

Two LFF drive backplane P07888-001

Four SFF drive backplane P07889-001

Two SFF drive backplane 775401-001

For more information on the removal and replacement procedures of Two LFF drive backplane , see
Removing and replacing the two LFF drive backplane on page 49.

For more information on the removal and replacement procedures of Four SFF drive backplane, see
Removing and replacing the four SFF drive backplane on page 51.

For more information on the removal and replacement procedures of Two SFF drive backplane, see

Removing and replacing the two SFF drive backplane on page 52.

Smart Storage Battery spare part

Customer self repair on page 7: Mandatory

Description Spare part number

Smart storage battery 878641-001

For more information on the removal and replacement procedures, see Removing and replacing the

Smart Storage Battery on page 69.

HPE Trusted Platform Module 2.0 spare part

Customer self repair on page 7: No

Description Spare part number

HPE Trusted Platform Module Gen10, TAA 872159-001

Drive cables spare parts

Customer self repair on page 7: Mandatory

Illustrated parts catalog 25

Description Spare part number

Two LFF drive backplane cable kit

Includes:

• Two LFF drive backplane power cable

• Two LFF drive backplane mini-SAS cable

Two SFF drive backplane cable kit

Includes:

• Two SFF drive backplane power cable

• Two SFF drive backplane mini-SAS cable (for
connection to system board)

• Two SFF drive backplane mini-SAS cable (for
connection to AROC)

Two LFF non-hot-plug SATA drive cable P07893-001

Optical drive cable P07894-001

Four SFF drive backplane cable kit

Includes:

P07891-001

P07892-001

P07897-001

• Four SFF drive backplane power cable

• Four SFF drive backplane mini-SAS cable

Drive backplane cables

Include:

• Two LFF/Four SFF drive mini-SAS cable for slot
1

• Two SFF drive mini-SAS cable for slot 1

• Non-hot-plug SATA drive cable

System cables spare parts

Customer self repair on page 7: Mandatory

P08067-001

26 Illustrated parts catalog

Description Spare part number

Chassis intrusion detection switch cable 875570-001

Serial port cable to M.2/dedicated iLO/serial port
enablement board

Slot 1 M.2 SATA Card to system board cables

Include:

• Slot 1 M.2 SATA Card to system board cable

• Slot 2 M.2 SATA Card to system board cable

• Two bay LFF drive backplane mini-SAS to
Smart Array Controller (AROC) cable

Power cable spare part

Customer self repair on page 7: Mandatory

Description Spare part number

Power distribution board cable kit

Includes:

• Power distribution board power cable

• Power distribution board sideband cable

P07896-001

P07895-001

P07890-001

Illustrated parts catalog 27

Removal and replacement procedures

This chapter provides detailed instructions on how to remove and replace component spare parts.

Required tools

You need the following items for some procedures:

• T-10 Torx screwdriver

• T-15 Torx screwdriver

• T-25 Torx screwdriver

• Phillips No. 1 screwdriver

• Phillips No. 2 screwdriver

• Alcohol swab

• Thermal grease

• Small flat-bladed, nonconductive tool

Safety considerations

Before performing service procedures, review all the safety information.

Electrostatic discharge

Be aware of the precautions you must follow when setting up the system or handling components. A
discharge of static electricity from a finger or other conductor may damage system boards or other static­sensitive devices. This type of damage may reduce the life expectancy of the system or component.

To prevent electrostatic damage:

• Avoid hand contact by transporting and storing products in static-safe containers.

• Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.

• Place parts on a grounded surface before removing them from their containers.

• Avoid touching pins, leads, or circuitry.

• Always be properly grounded when touching a static-sensitive component or assembly. Use one or
more of the following methods when handling or installing electrostatic-sensitive parts:

◦ Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist

straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords.
To provide proper ground, wear the strap snug against the skin.

◦ Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet

when standing on conductive floors or dissipating floor mats.

◦ Use conductive field service tools.

◦ Use a portable field service kit with a folding static-dissipating work mat.

If you do not have any of the suggested equipment for proper grounding, have an authorized reseller
install the part.

28 Removal and replacement procedures

For more information on static electricity or assistance with product installation, contact an authorized
reseller.

Symbols on equipment

The following symbols might be found on the equipment to indicate the presence of potentially hazardous
conditions.

This symbol indicates the presence of hazardous energy circuits or electric shock
hazards. Refer all servicing to qualified personnel.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.

This symbol indicates the presence of electric shock hazards. The area contains no
user or field serviceable parts. Do not open for any reason.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure.

This symbol on an RJ-45 receptacle indicates a network interface connection.

WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do
not plug telephone or telecommunications connectors into this receptacle.

This symbol indicates the presence of a hot surface or hot component. If this surface is
contacted, the potential for injury exists.

WARNING: To reduce the risk of injury from a hot component, allow the surface to cool
before touching.

This symbol indicates that the component exceeds the recommended weight for one
individual to handle safely.

WARNING: To reduce the risk of personal injury or damage to the equipment,
observe local occupational health and safety requirements and guidelines for manual
material handling.

These symbols, on power supplies or systems, indicate that the equipment is supplied
by multiple sources of power.

WARNING: To reduce the risk of injury from electric shock, remove all power cords to
disconnect power from the system completely.

Server warnings and cautions

WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,

disconnect the power cord to remove power from the server. Pressing the Power On/Standby button
does not shut off system power completely. Portions of the power supply and some internal circuitry
remain active until AC power is removed.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.

Removal and replacement procedures 29

CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating
UPS. This device protects the hardware from damage caused by power surges and voltage spikes
and keeps the server in operation during a power failure.

CAUTION: To prevent damage to electrical components, properly ground the server before
beginning any installation procedure. Improper grounding can cause electrostatic discharge.

CAUTION: To avoid data loss, Hewlett Packard Enterprise recommends that you back up all server
data before installing or removing a hardware option, or performing a server maintenance or
troubleshooting procedure.

CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can lead to
thermal damage.

Rack warnings and cautions

WARNING: When all components are removed, the server weighs 6 kg (20.81 lb). When all

components are installed, the server can weigh up to 9.46 kg (13.18 lb).

Before configuring your rack solution, be sure to check the rack manufacturer weight limits and
specifications. Failure to do so can result in physical injury or damage to the equipment and the
facility.

WARNING: The server is heavy. To reduce the risk of personal injury or damage to the equipment,
do the following:

• Observe local occupational health and safety requirements and guidelines for manual material
handling.

• Get help to lift and stabilize the product during installation or removal, especially when the
product is not fastened to the rails. The server weighs more than 6 kg (20.81 lb), so at least two
people must lift the server into the rack together. An additional person may be required to help
align the server if the server is installed higher than chest level.

• Use caution when installing the server in or removing the server from the rack.

• Adequately stabilized the rack before extending a component outside the rack. Extend only one
component at a time. A rack may become unstable if more than one component is extended.

• Do not stack anything on top of rail-mounted component or use it as a work surface when
extended from the rack.

WARNING: To reduce the risk of personal injury or damage to the equipment, observe the following
precautions:

• The leveling jacks are extended to the floor.

• The full weight of the rack rests on the leveling jacks.

• The stabilizing feet are attached to the rack if it is a single-rack installation.

• The racks are coupled together in multiple-rack installations.

30 Removal and replacement procedures

WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack:

• At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can
weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might become
unstable when being moved on its casters.

• Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle
the rack from both sides.

CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack.
Install the heaviest item first, and continue to populate the rack from the bottom to the top.

CAUTION: Before installing the server in a rack, be sure to properly scope the limitations of the
rack. Before proceeding with the installation, consider the following:

• You must fully understand the static and dynamic load carrying capacity of the rack and be sure
that it can accommodate the weight of the server.

• Be sure sufficient clearance exists for cabling, installation and removal of the server, and
movement of the rack doors.

Preparation procedures

Removing the security bezel (optional)

Procedure

1. Press the latch.

2. Open the security bezel.

3. Detach the security bezel from the chassis ear.

Removal and replacement procedures 31

Powering down the server

Before powering down the server for any upgrade or maintenance procedures, perform a backup of
critical server data and programs.

IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the
system.

To power down the server, use one of the following methods:

• Press and release the Power On/Standby button.

This method initiates a controlled shutdown of applications and the OS before the server enters
standby mode.

• Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.

This method forces the server to enter standby mode without properly exiting applications and the OS.
If an application stops responding, you can use this method to force a shutdown.

• Use a virtual power button selection through iLO 5.

This method initiates a controlled remote shutdown of applications and the OS before the server
enters standby mode.

Before proceeding, verify that the server is in standby mode by observing that the system power LED is
amber.

Powering up the server

To power up the server, press the Power On/Standby button.

Extending the server from the rack

WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is

adequately stabilized before extending a component from the rack.

Prerequisites

Before you perform this procedure, make sure that you have T-25 screwdriver available.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Disconnect all peripheral cables from the server.

5. Do one of the following:

32 Removal and replacement procedures

• For server with thumbscrew ears:

a. Loosen the captive thumbscrews that secure the server to the rack.

b. Slide the server out of the rack.

• For server with quick-release latch ears:

a. Open the latches on both sides of the server.

b. If necessary, use a T-25 Torx screwdriver to loosen the shipping screws.

c. Slide the server out of the rack.

6. Extend the server on the rack rails until the server rail-release latches are engaged.

Removal and replacement procedures 33

Removing the server from the rack

WARNING: This server is heavy. To reduce the risk of personal injury or damage to the equipment:

• Observe local occupational health and safety requirements and guidelines for manual material
handling.

• Get help to lift and stabilize the product during installation or removal, especially when the
product is not fastened to the rails.

Hewlett Packard Enterprise recommends that a minimum of two people are required for all rack
server installations. If the server is installed higher than chest level, a third person may be
required to help align the server.

• Use caution when installing the server in or removing the server from the rack. The server is
unstable when not fastened to the rails.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Disconnect all peripheral cables from the server.

5.

Extend the server from the rack.

6. Press and hold both the safety release latches and remove the server from the rack.

7. Place the server on a sturdy, level surface.

34 Removal and replacement procedures

Removing the access panel

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal

system components to cool before touching them.

CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions
before beginning any installation, removal, or replacement procedure. Improper grounding can
cause electrostatic discharge.

CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can lead to
thermal damage.

Prerequisites

Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.

Procedure

1. If installed, remove the security bezel.

2.

Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel:

a. If the locking latch is locked, use a T-15 Torx screwdriver to unlock the latch.

b. Press the release button and pull up the latch to disengage the access panel from the chassis.

c. Lift up the rear side of the access panel to remove the panel from the chassis.

Removal and replacement procedures 35

Removing the inner left rail attached to the chassis

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Remove the server from the rack.

5. Remove the inner left rail from the chassis.

36 Removal and replacement procedures

Removing the riser cage

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal

system components to cool before touching them.

CAUTION: To prevent damage to the server or expansion boards, power down the server, and
disconnect all power cords before removing or installing the riser cage.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

•

Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Disconnect all cables connected to existing expansion boards.

7. Remove the riser cage.

Removal and replacement procedures 37

Removing and replacing the security bezel

Procedure

1. Press the latch.

2. Open the security bezel.

3. Detach the security bezel from the chassis ear.

To replace the component, reverse the removal procedure.

Removing and replacing the access panel

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal

system components to cool before touching them.

CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions
before beginning any installation, removal, or replacement procedure. Improper grounding can
cause electrostatic discharge.

CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can lead to
thermal damage.

Prerequisites

Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power from the server:

38 Removal and replacement procedures

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel:

a. If the locking latch is locked, use a T-15 Torx screwdriver to unlock the latch.

b. Press the release button and pull up the latch to disengage the access panel from the chassis.

c. Lift the rear side of the access panel to remove the panel from the chassis.

To replace the component, reverse the removal procedure.

Removing and replacing the DIMM guard

Prerequisites

Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

Removal and replacement procedures 39

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Do one of the following:

• Remove the thumbscrew ears:

a. Remove the screws.

b. Pull the thumbscrew ear away from the chassis.

• Remove the quick-release latch ears.

7. Remove the front bezel.

8. If installed, remove the processor air baffle.

40 Removal and replacement procedures

9. Remove the chassis intrusion detection switch.

10. Release all cables secured by the DIMM guard.

11. Remove the heatsink.

12. Remove the DIMM guard.

To replace the component, reverse the removal procedures.

Removing and replacing the M.2 air guider

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Remove the M.2 air guider.

Removal and replacement procedures 41

To replace the component, reverse the removal procedures.

Removing and replacing the quick-release latch ear

Prerequisites

Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Extend the server from the rack.

5. Remove the access panel.

6. Remove the quick-release latch ear.

a. Remove the screws.

b. Pull the quick-release latch ear away from the chassis.

42 Removal and replacement procedures

To replace the component, reverse the removal procedure.

Removing and replacing drives

Removing and replacing an LFF hot-plug drive

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all

bays are populated with either a component or a blank.

Procedure

1. Back up all server data on the drive.

2. If installed, remove the security bezel.

3. Determine the status of the drive from the drive LED definitions.

4. Remove the drive.

To replace the component, reverse the removal procedure.

Removing and replacing an SFF hot-plug drive

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all

bays are populated with either a component or a blank.

Removal and replacement procedures 43

Procedure

1. Back up all server data on the drive.

2. If installed, remove the security bezel.

3. Determine the status of the drive from the drive LED definitions.

4. Remove the drive.

To replace the component, reverse the removal procedure.

Removing and replacing an LFF non-hot-plug drive

Prerequisites

Before you perform this procedure, make sure that you have the following items available:

• T-15 Torx screwdriver

• Phillips no 2 screwdriver

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Disconnect all existing drive cage cables.

7. Remove the non-hot-plug drive cage.

44 Removal and replacement procedures

8. Remove the drive.

Retain the screws fro future use.

To replace the component, reverse the removal procedure.

To configure arrays, see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard

Enterprise website.

Removing and replacing the optical drive

Prerequisites

Before you perform this procedure, make sure that you have the following items available:

• T-10 Torx screwdriver

• Philips screwdriver

Removal and replacement procedures 45

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Disconnect all existing optical drive cables.

7. Remove the optical drive cage assembly from the server.

8. Remove the optical drive from the cage.

46 Removal and replacement procedures

To replace the component, reverse the removal procedure.

Removing and replacing a Type-a Smart Array modular controller (AROC)

Prerequisites

Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Remove the PCIe riser cage.

7. Remove the Type-a Smart Array modular controller (AROC):

a. Loosen the controller board thumbscrews.

b. Use the blue tab to pull up and remove the controller.

Removal and replacement procedures 47

To replace the component, reverse the removal procedure.

Removing and replacing an SFF drive blank

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all

bays are populated.

Procedure

1. If installed, remove the security bezel.

2. Remove the SFF drive blank.

To replace the SFF drive blank, while pressing the release latch, slide the component into the bay until it
is fully seated.

Removing and replacing the two-bay SFF drive cage blank

Prerequisites

Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

48 Removal and replacement procedures

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Remove the two-bay SFF drive cage blank.

Retain the screws for future use.

To replace the component, reverse the removal procedure.

Removing and replacing the two LFF drive backplane

Prerequisites

Before you perform this procedure, make sure that you have the following items available:

• T-10 Torx screwdriver

• T-15 Torx screwdriver

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

Removal and replacement procedures 49

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Remove the server from the rack.

5. Remove the inner left rail attached to the chassis.

6. Do one of the following:

• Remove the thumbscrew ears:

a. Remove the screws.

b. Pull the thumbscrew ear away from the chassis.

• Remove the quick-release latch ears.

7. Remove the access panel.

8. Remove the front bezel.

9. Disconnect all cables from the backplane.

10. Remove all drives.

11. Remove the two LFF drive cage:

a. Remove all the screws securing the drive cage to the chassis.

b. Slide the drive cage out of the chassis.

50 Removal and replacement procedures

12. Remove the two LFF drive backplane.

To replace the component, reverse the removal procedures.

Removing and replacing the four SFF drive backplane

Prerequisites

Before you perform this procedure, make sure that you have the following items available:

• T-10 Torx screwdriver

• T-15 Torx screwdriver

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

Removal and replacement procedures 51

4. Remove the server from the rack.

5. Remove the inner left rail attached to the chassis.

6. Remove the access panel.

7. Disconnect all cables from the drive backplane.

8. Remove all drives.

9. Remove the four SFF drive cage:

a. Remove all the screws securing the drive cage to the chassis.

b. Slide the drive cage out of the chassis.

10. Remove the four SFF drive backplane.

To replace the component, reverse the removal procedures.

Removing and replacing the two SFF drive backplane

Prerequisites

Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.

52 Removal and replacement procedures

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Disconnect all cables from the drive backplane.

7. Remove all drives.

8. Remove the two SFF drive cage:

a. Remove all the screws securing the drive cage to the chassis.

b. Slide the drive cage out of the chassis.

9. Remove the two SFF drive backplane:

a. Gently pull up the release tab.

b. Slide the backplane out of the drive cage.

Removal and replacement procedures 53

To replace the component, reverse the removal procedures.

Removing and replacing a Flexible Slot power supply

WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power

supply blank to cool before touching it.

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all
bays are populated with either a component or a blank.

CAUTION: Mixing different types of power input modules in the same server might:

• Limit or disable some power supply features including support for power redundancy.

• Cause the system to become unstable and might shut down.

To ensure access to all available features, all power input modules in the same server should
have the same output and efficiency ratings. Verify that all power input modules have the same
part number and label color.

Procedure

1. If the server is using a single power supply, remove all power from the server:

a. Back up all server data.

b.

Powering down the server on page 32.

c. Disconnect all peripheral cables from the server.

2. Release the power cords, wires, and cables from the strain relief strap.

• AC power supply

54 Removal and replacement procedures

• DC power supply

3. For an AC power supply, do the following:

a. Disconnect the power cord from the power supply.

Removal and replacement procedures 55

b. Remove the power supply.

4. For a DC power supply, do the following:

a. Slide the power supply out of the bay just enough to access the ground cable screw.

b. Detach the ground (earthed) cable from the power supply.

56 Removal and replacement procedures

c. Remove the terminal block connector from the power supply.

d. Remove the power supply.

Removal and replacement procedures 57

To replace the component, reverse the removal procedure.

Removing and replacing the HPE 290W non-hot-plug power supply

WARNING: To reduce the risk of electric shock or damage to the equipment:

• Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all
times.

• Unplug the power cord from the power supply to disconnect power to the equipment.

• Do not route the power cord where it can be walked on or pinched by items placed against it.
Pay particular attention to the plug, electrical outlet, and the point where the cord extends from
the equipment.

WARNING: To reduce the risk of injury from electric shock hazards, do not open power supplies.
Refer all maintenance, upgrades, and servicing to qualified personnel.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.

CAUTION: To prevent damage to electrical components, properly ground the server before
beginning any installation procedure. Improper grounding can cause ESD.

Prerequisites

Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

58 Removal and replacement procedures

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Remove the server from the rack.

5. Remove the inner left rail attached to the chassis.

6. Remove the access panel.

7. Disconnect the power supply cables from the system board.

8. Release the power cord from the strain relief clip.

9. Remove the power supply.

To replace the components, reverse the removal procedure.

Removal and replacement procedures 59

Removing and replacing a power supply blank

WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power

supply blank to cool before touching it.

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all
bays are populated with either a component or a blank.

Procedure

1. Remove the power supply blank.

2. Immediately install the replacement power supply blank spare.

Removing and replacing the power distribution board

Prerequisites

Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

60 Removal and replacement procedures

6. Remove all power supplies.

7. Disconnect all cables from the power distribution board.

8. Remove the power distribution board assembly.

9. Remove the power distribution board.

To replace the component, reverse the removal procedure.

Removing and replacing the FlexibleLOM blank

Prerequisites

Before you perform this procedure, make sure that you have the following items available:

T-10 Torx screwdriver

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

Removal and replacement procedures 61

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Remove the FlexibleLOM riser cage.

7. Remove the blank.

To replace the component, reverse the removal procedure.

Removing and replacing the dedicated iLO management port blank

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Remove the PCIe riser cage.

7. Remove the dedicated iLO management port blank.

62 Removal and replacement procedures

To replace the component, reverse the removal procedure.

Removing and replacing the serial port blank

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Remove the serial port blank.

To replace the component, reverse the removal procedure.

Removal and replacement procedures 63

Removing and replacing the FlexibleLOM riser board

Prerequisites

Before you perform this procedure, make sure that you have the following items available:

• T-10 Torx screwdriver

• T-15 Torx screwdriver

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Remove the FlexibleLOM riser cage.

7. If installed, remove the expansion board installed in the slot 2 of the riser cage.

8. If installed, remove the FlexibleLOM board installed in the slot 1 of the riser cage.

64 Removal and replacement procedures

9. Remove the FlexibleLOM riser board.

To replace the component, reverse the removal procedures.

Removing and replacing the PCIe riser board

Prerequisites

Before you perform this procedure, make sure that you have the following items available:

• T-10 Torx screwdriver

• T-15 Torx screwdriver

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

Removal and replacement procedures 65

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Remove the PCIe riser cage.

7. If installed, remove the expansion board installed in the slot 2 of the riser cage.

8. If installed, remove the expansion board installed in the slot 1 of the riser cage.

9. Remove the PCIe riser board.

To replace the component, reverse the removal procedures.

66 Removal and replacement procedures

Removing and replacing the M.2/dedicated iLO/serial port enablement board

Prerequisites

Before you perform this procedure, make sure that you have the following items available:

• T-15 Torx screwdriver

• Hex nut screwdriver

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

Extend the server from the rack.

•

• Remove the server from the rack.

5. Remove the access panel.

6. Remove the PCIe riser cage.

7. Remove the M.2 air guider.

8. Disconnect the serial cable.

9. If installed, remove the M.2 SSD module.

10. Remove the standoff (Hex nut) screw from the enablement board.

Retain the hex nut screw fro future use.

11. Remove the M.2/ dedicated iLO/serial port enablement board:

a. Remove the screw securing the enablement board to the system board.

b. Lift the rear end of the board in the upward direction.

c. Disconnect the board from the slot.

Removal and replacement procedures 67

To replace the component, reverse the removal procedures.

Removing and replacing the M.2 SSD module

M.2 SSD might be installed on the enablement board or the system board.

Prerequisites

Before you perform this procedure, make sure that you have a Phillips No. 2 screwdriver available.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Remove the PCIe riser cage.

7. Remove the M.2 air guider.

8. Remove the M.2 SSD module:

68 Removal and replacement procedures

a. Remove the SSD mounting screw.

b. Lift the M.2 SSD module at a 45° angle.

c. Remove the M.2 SSD module from the M.2 slot.

To replace the component, reverse the removal procedures.

Removing and replacing the Smart Storage Battery

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Disconnect all drive cables and power cables and release the cables from the cable tab.

7. Remove the Smart Storage Battery from the holder:

a. Disconnect Smart Storage Battery cable.

b. Gently pull the release latch.

c. Slide the battery out of the holder.

Removal and replacement procedures 69

To replace the component, reverse the removal procedures.

Removing and replacing the Smart Storage Battery holder

Prerequisites

Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Remove the Smart Storage Battery.

7. If installed, remove the Smart Array modular controller (AROC).

8. Remove the Smart Storage Battery holder.

70 Removal and replacement procedures

To replace the component, reverse the removal procedures.

Removing and replacing the chassis intrusion detection switch

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Remove the chassis intrusion detection switch on the DIMM guard:

a. Disconnect the chassis intrusion detection switch cable from the system board.

b. Open the latches that secure the switch to the DIMM guard.

c. Remove the chassis intrusion detection switch.

Removal and replacement procedures 71

To replace the component, reverse the removal procedure.

Removing and replacing a fan

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. If removing fan 1 or 2, remove the processor air baffle if installed.

72 Removal and replacement procedures

7. Remove the fan.

To replace the component, reverse the removal procedure.

Removing and replacing a DIMM

CAUTION: Before replacing a DIMM, expansion board, or other similar PCA components due to a

perceived hardware error, make sure first that the component is firmly seated in the slot. Do not
bend or flex circuit boards when reseating components.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

Removal and replacement procedures 73

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Remove the DIMM.

To replace the component, reverse the removal procedure.

For DIMM configuration information, see the Hewlett Packard Enterprise website.

Removing and replacing a heatsink

Removing the heatsink

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal

system components to cool before touching them.

CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions
before beginning any installation, removal, or replacement procedure. Improper grounding can
cause electrostatic discharge.

Prerequisites

Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

74 Removal and replacement procedures

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. If installed, remove the processor air baffle.

7. Remove the M.2 air guider.

8. Remove the heatsink:

a. Loosen one pair of diagonally opposite screws halfway, then loosen the other pair of screws.

b. Completely loosen all screws in the same sequence.

c. Remove the heatsink from the processor backplate.

Removal and replacement procedures 75

Replacing the heatsink

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal

system components to cool before touching them.

CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions
before beginning any installation, removal, or replacement procedure. Improper grounding can
cause electrostatic discharge.

Prerequisites

Before you perform this procedure, make sure that you have the following items available:

• T-15 Torx screwdriver

• Alcohol swab

Procedure

1. Clean the old thermal grease from the processor with the alcohol swab. Allow the alcohol to

evaporate before continuing.

2. Remove the thermal interface protective cover from the heatsink.

76 Removal and replacement procedures

3. Install the heatsink:

a. Position the heatsink on the processor backplate.

b. Tighten one pair of diagonally opposite screws halfway, then tighten the other pair of screws.

c. Finish the installation by completely tightening the screws in the same sequence.

4. If removed, install the processor air baffle.

5. Install the M.2 air guider.

6. Install the access panel.

7. Install the server into the rack.

8. Connect each power cord to the server.

9. Connect each power cord to the power source.

Removal and replacement procedures 77

10. Power up the server.

11. If removed, install the security bezel.

Removing and replacing a processor

Removing the processor

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal

system components to cool before touching them.

CAUTION: To avoid damage to the processor and system board, only authorized personnel should
attempt to replace or install the processor in this server.

CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions
before beginning any installation, removal, or replacement procedure. Improper grounding can
cause electrostatic discharge.

Prerequisites

Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. If installed, remove the processor air baffle.

78 Removal and replacement procedures

7. Remove the M.2 air guider.

8. Remove the heatsink:

a. Loosen one pair of diagonally opposite screws halfway, then loosen the other pair of screws.

b. Completely loosen all screws in the same sequence.

c. Remove the heatsink from the processor backplate.

CAUTION: To avoid damage to the processor, do not touch the bottom of the processor,

especially the contact area.

9. Remove the processor:

CAUTION: The pins on the processor socket are very fragile. Any damage to them may require

replacing the system board.

Removal and replacement procedures 79

a. Open the processor locking lever.

b. Open the processor retaining bracket.

c. Grasp the processor by the edges, then lift it out of the socket.

Replacing the processor

CAUTION: To avoid damage to the processor and system board, only authorized personnel should

attempt to replace or install the processor in this server.

CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions
before beginning any installation, removal, or replacement procedure. Improper grounding can
cause electrostatic discharge.

CAUTION: The pins on the system board and easily damaged. To avoid damage to the system
board:

• Do not touch the processor socket contacts.

• Do not tilt or slide the processor when lowering the processor into the socket.

Prerequisites

Before you perform this procedure, make sure that you have the following items available:

• T-15 Torx screwdriver

• Alcohol swab

• Thermal grease

Procedure

1. Install the processor by using the notches on both sides of the processor to properly align it into the

socket.

80 Removal and replacement procedures

CAUTION: Be sure to close the processor socket retaining bracket before closing the

processor locking lever. The lever should close without resistance. Forcing the lever closed can
damage the processor and socket, requiring system board replacement.

2. Close the processor retaining bracket, then secure the processor locking lever.

3. Clean the old thermal grease from the heatsink with the alcohol swab. Allow the alcohol to evaporate

before continuing.

4. Apply all the grease to the top of the processor in the following pattern to ensure even distribution.

Removal and replacement procedures 81

5. Install the heatsink:

a. Position the heatsink on the processor backplate.

b. Tighten one pair of diagonally opposite screws halfway, then tighten the other pair of screws.

c. Finish the installation by completely tightening the screws in the same sequence.

6. if removed, install the processor air baffle.

7. Install the M.2 air guider.

8. Install the access panel.

9. Install the server into the rack.

10. Connect each power cord to the server.

11. Connect each power cord to the power source.

12. Power up the server.

13. If removed, install the security bezel.

Removing and replacing the system board

Removing the system board

Prerequisites

Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

82 Removal and replacement procedures

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Do one of the following:

• Remove the thumbscrews.

• Remove the latch ears.

6. Remove the access panel.

7. Remove the front bezel.

8. Remove the M.2 air guider.

9. If installed, remove the processor air baffle.

Removal and replacement procedures 83

10. Remove all cables connected to the system board.

11. Remove the PCIe riser cage.

12. Remove the DIMM.

13. If installed, remove the M.2/ dedicated iLO and serial port enablement board.

14. If installed, remove the Smart Array modular controller (AROC).

15. Remove the heatsink:

a. Loosen one pair of diagonally opposite screws halfway, then loosen the other pair of screws.

b. Completely loosen all screws in the same sequence.

c. Remove the heatsink from the processor backplate.

16. Remove the DIMM guard.

17. Remove the processor:

84 Removal and replacement procedures

a. Open the processor locking lever.

b. Open the processor retaining bracket.

c. Grasp the processor by the edges, then lift it out of the socket.

18. Remove the system board screws.

19. Remove the system board:

a. Lift the system board in upward direction from the front side.

b. Slide the system board away from the real panel.

Removal and replacement procedures 85

Replacing the system board

Prerequisites

Before you perform this procedure, make sure that you have the following items available:

• T-15 Torx screwdriver

• Alcohol swab

• Thermal grease

Procedure

1. Install the spare system board:

a. Slide the system board towards the real panel to attach it to the real panel.

b. Press down the system board on the chassis.

86 Removal and replacement procedures

2. Install the system board screws.

3. Open the processor locking lever, and then open the processor retaining bracket.

Removal and replacement procedures 87

4. Remove the processor socket cover.

5. Install the processor by using the notches on both sides of the processor to properly align it into the

socket.

CAUTION: Be sure to close the processor socket retaining bracket before closing the
processor locking lever. The lever should close without resistance. Forcing the lever closed can
damage the processor and socket, requiring system board replacement.

88 Removal and replacement procedures

6. Close the processor retaining bracket, then secure the processor locking lever.

7. Clean the old thermal grease from the heatsink and processr with the alcohol swab. Allow the alcohol

to evaporate before continuing.

8. Apply all the grease to the top of the processor in the following pattern to ensure even distribution.

9. Install the DIMM guard.

10. Install the heatsink:

Removal and replacement procedures 89

a. Position the heatsink on the processor backplate.

b. Tighten one pair of diagonally opposite screws halfway, then tighten the other pair of screws.

c. Finish the installation by completely tightening the screws in the same sequence.

11. Install all the components removed from the failed system board.

12. Install the M.2 air guider.

13. If removed, install the processor air baffle.

14. Install the access panel.

15. Install the front bezel.

16. Install the server into the rack.

17. Connect all peripherals cables to the server.

18. Connect each power cord to the server.

19. Connect each power cord to the power source.

20. Power up the server.

21. If removed, install the security bezel.

22. Ensure all firmware, including option cards and embedded devices, is updated to the same versions

to ensure that the latest drivers are being used.

23. Re-enter any Secure Boot Keys that were previously added in the Secure Boot configuration.

24. Re-enter the server serial number and the product ID.

Re-entering the server serial number and product ID

After you replace the system board, the server serial number and the product ID must be configured:

90 Removal and replacement procedures

Procedure

1. Access System Utilities. During POST, press F9.

2. On the System Utilities home screen, select System Configuration > BIOS/Platform Configuration
(RBSU) > Advanced Options > Advanced Service Options.

3. Select the Serial Number field and press Enter.

The following alert appears:

The serial number is modified by qualified service personnel and must match
the serial number located on the chassis.

4. Click OK.

5. Type the serial number and press Enter.

6. Select the Product ID field and press Enter.

The following alert appears:

Product ID is modified only by qualified personnel. This value must match
the product ID located on the chassis.

7. Type the product ID and press Enter.

8. Press F10 to save the configuration.

The procedure is complete.

System battery replacement

System battery information

The server contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery
that provides power to the real-time clock. If this battery is not properly handled, a risk of the fire and
burns exists. To reduce the risk of personal injury:

• Do not attempt to recharge the battery.

• Do not expose the battery to temperatures higher than 60°C (140°F).

• Do not disassemble, crush, puncture, short external contacts, or dispose the battery in fire or water.

• If the server no longer automatically displays the correct date and time, then replace the battery that
provides power to the real-time clock. Under normal use, battery life is 5 to 10 years.

Removing and replacing the system battery

Prerequisites

Before you perform this procedure make sure that you have flat-headed, nonconductive tool.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

Removal and replacement procedures 91

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Locate the battery.

7. Use a small flat-bladed, nonconductive tool to carefully lift the front of the battery from the socket.

8. To replace the component, reverse the removal procedure.

9. Properly dispose of the old battery.

For more information about battery replacement or proper disposal, contact an authorized reseller or
an authorized service provider.

HPE Trusted Platform Module 2.0 Gen10 Option

The HPE Trusted Platform Module 2.0 Gen10 Option is not a customer-removable part.

CAUTION: If the TPM is removed from the original server and powered up on a different server,
data stored in the TPM including keys will be erased.

If you suspect a TPM board failure, leave the TPM installed and remove the system board. Contact a
Hewlett Packard Enterprise authorized service provider for a replacement system board and TPM board.

92 Removal and replacement procedures

Troubleshooting

Troubleshooting resources

Troubleshooting resources are available for HPE Gen10 server products in the following documents:

• Troubleshooting Guide for HPE ProLiant Gen10 servers provides procedures for resolving common
problems and comprehensive courses of action for fault isolation and identification, issue resolution,
and software maintenance.

• Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error
messages and information to assist with interpreting and resolving error messages.

• Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen10 and HPE
Synergy provides IML messages and associated troubleshooting information to resolve critical and
cautionary IML events.

To access the troubleshooting resources, see the Hewlett Packard Enterprise Information Library (

www.hpe.com/info/gen10-troubleshooting).

http://

Troubleshooting 93

Diagnostic tools

Product QuickSpecs

For more information about product features, specifications, options, configurations, and compatibility, see
the product QuickSpecs on the Hewlett Packard Enterprise website (

UEFI System Utilities

The UEFI System Utilities is embedded in the system ROM. Its features enable you to perform a wide
range of configuration activities, including:

• Configuring system devices and installed options.

• Enabling and disabling system features.

• Displaying system information.

• Selecting the primary boot controller or partition.

• Configuring memory options.

• Launching other preboot environments.

HPE servers with UEFI can provide:

http://www.hpe.com/info/qs).

• Support for boot partitions larger than 2.2 TB. Such configurations could previously only be used for
boot drives when using RAID solutions.

• Secure Boot that enables the system firmware, option card firmware, operating systems, and software
collaborate to enhance platform security.

• UEFI Graphical User Interface (GUI)

• An Embedded UEFI Shell that provides a preboot environment for running scripts and tools.

• Boot support for option cards that only support a UEFI option ROM.

Selecting the boot mode

This server provides two Boot Mode configurations: UEFI Mode and Legacy BIOS Mode. Certain boot
options require that you select a specific boot mode. By default, the boot mode is set to UEFI Mode. The
system must boot in UEFI Mode to use certain options, including:

• Secure Boot, UEFI Optimized Boot, Generic USB Boot, IPv6 PXE Boot, iSCSI Boot, and Boot from
URL

• Fibre Channel/FCoE Scan Policy

NOTE: The boot mode you use must match the operating system installation. If not, changing the boot
mode can impact the ability of the server to boot to the installed operating system.

Prerequisite

When booting to UEFI Mode, leave UEFI Optimized Boot enabled.

94 Diagnostic tools

Procedure

1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration
(RBSU) > Boot Options > Boot Mode.

2. Select a setting.

• UEFI Mode (default)—Configures the system to boot to a UEFI compatible operating system.

• Legacy BIOS Mode—Configures the system to boot to a traditional operating system in Legacy

BIOS compatibility mode.

3. Save your setting.

4. Reboot the server.

Secure Boot

Secure Boot is a server security feature that is implemented in the BIOS and does not require special
hardware. Secure Boot ensures that each component launched during the boot process is digitally signed
and that the signature is validated against a set of trusted certificates embedded in the UEFI BIOS.
Secure Boot validates the software identity of the following components in the boot process:

• UEFI drivers loaded from PCIe cards

• UEFI drivers loaded from mass storage devices

• Preboot UEFI Shell applications

• OS UEFI boot loaders

When Secure Boot is enabled:

• Firmware components and operating systems with boot loaders must have an appropriate digital
signature to execute during the boot process.

• Operating systems must support Secure Boot and have an EFI boot loader signed with one of the
authorized keys to boot. For more information about supported operating systems, see http://
www.hpe.com/servers/ossupport.

You can customize the certificates embedded in the UEFI BIOS by adding or removing your own
certificates, either from a management console directly attached to the server, or by remotely connecting
to the server using the iLO Remote Console.

You can configure Secure Boot:

• Using the System Utilities options described in the following sections.

• Using the iLO RESTful API to clear and restore certificates. For more information, see the Hewlett
Packard Enterprise website (http://www.hpe.com/info/redfish).

• Using the secboot command in the Embedded UEFI Shell to display Secure Boot databases, keys,
and security reports.

Launching the Embedded UEFI Shell

Use the Embedded UEFI Shell option to launch the Embedded UEFI Shell. The Embedded UEFI Shell is
a preboot command-line environment for scripting and running UEFI applications, including UEFI boot

Diagnostic tools 95

loaders. The Shell also provides CLI-based commands you can use to obtain system information, and to
configure and update the system BIOS.

Prerequisites

Embedded UEFI Shell is set to Enabled.

Procedure

1. From the System Utilities screen, select Embedded Applications > Embedded UEFI Shell.

The Embedded UEFI Shell screen appears.

2. Press any key to acknowledge that you are physically present.

This step ensures that certain features, such as disabling Secure Boot or managing the Secure Boot
certificates using third-party UEFI tools, are not restricted.

3. If an administrator password is set, enter it at the prompt and press Enter.

The Shell> prompt appears.

4. Enter the commands required to complete your task.

5. Enter the exit command to exit the Shell.

Intelligent Provisioning

Intelligent Provisioning is a single-server deployment tool embedded in ProLiant servers and HPE
Synergy compute modules. Intelligent Provisioning simplifies server setup, providing a reliable and
consistent way to deploy servers.

Intelligent Provisioning prepares the system for installing original, licensed vendor media and Hewlett
Packard Enterprise-branded versions of OS software. Intelligent Provisioning also prepares the system to
integrate optimized server support software from the Service Pack for ProLiant (SPP). SPP is a
comprehensive systems software and firmware solution for ProLiant servers, server blades, their
enclosures, and HPE Synergy compute modules. These components are preloaded with a basic set of
firmware and OS components that are installed along with Intelligent Provisioning.

IMPORTANT: HPE ProLiant XL servers do not support operating system installation with Intelligent
Provisioning, but they do support the maintenance features. For more information, see "Performing
Maintenance" in the Intelligent Provisioning User Guide and online help.

After the server is running, you can update the firmware to install additional components. You can also
update any components that have been outdated since the server was manufactured.

To access Intelligent Provisioning:

• Press F10 from the POST screen.

• From the iLO web interface using Always On. Always On allows you to access Intelligent
Provisioning without rebooting your server.

Intelligent Provisioning operation

Intelligent Provisioning includes the following components:

• Critical boot drivers

• Active Health System (AHS)

96 Diagnostic tools

• Erase Utility

• Deployment Settings

IMPORTANT:

• Although your server is pre-loaded with firmware and drivers, you should update the firmware
upon initial setup to ensure you have the latest versions. Also, downloading and updating the
latest version of Intelligent Provisioning ensures the latest supported features are available.

• For ProLiant servers, firmware is updated using the Intelligent Provisioning Firmware Update
utility.

• Do not update firmware if the version you are currently running is required for compatibility.

NOTE: Intelligent Provisioning does not function within multihomed configurations. A multihomed host is
one that is connected to two or more networks or has two or more IP addresses.

Intelligent Provisioning provides installation help for the following operating systems:

• Microsoft Windows Server

• Red Hat Enterprise Linux

• SUSE Linux Enterprise Server

• VMware ESXi/vSphere Custom Image

Not all versions of an OS are supported. For information about specific versions of a supported operating
system, see the OS Support Matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/

info/ossupport).

HPE Insight Remote Support

Hewlett Packard Enterprise strongly recommends that you register your device for remote support to
enable enhanced delivery of your Hewlett Packard Enterprise warranty, HPE support services, or Hewlett
Packard Enterprise contractual support agreement. Insight Remote Support supplements your monitoring
continuously to ensure maximum system availability by providing intelligent event diagnosis, and
automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will
initiate a fast and accurate resolution, based on your product’s service level. Notifications can be sent to
your authorized Hewlett Packard Enterprise Channel Partner for onsite service, if configured and
available in your country.

For more information, see Insight Remote Support and Insight Online Setup Guide for ProLiant Servers
and BladeSystem c-Class Enclosures on the Hewlett Packard Enterprise website. Insight Remote
Support is available as part of Hewlett Packard Enterprise Warranty, HPE support services, or Hewlett
Packard Enterprise contractual support agreement.

USB support

Hewlett Packard Enterprise Gen10 servers support all USB operating speeds depending on the device
that is connected to the server.

External USB functionality

Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for
server administration, configuration, and diagnostic procedures.

Diagnostic tools 97

For additional security, external USB functionality can be disabled through USB options in UEFI System
Utilities.

HPE Smart Storage Administrator

HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three
interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide
support for configuration tasks. Some of the advanced tasks are available in only one format.

The diagnostic features in HPE SSA are also available in the standalone software HPE Smart Storage
Administrator Diagnostics Utility CLI.

During the initial provisioning of the server or compute module, an array is required to be configured
before the operating system can be installed. You can configure the array using SSA.

HPE SSA is accessible both offline (either through HPE Intelligent Provisioning or as a standalone
bootable ISO image) and online:

• Accessing HPE SSA in the offline environment

IMPORTANT: If you are updating an existing server in an offline environment, obtain the latest
version of HPE SSA through Service Pack for ProLiant before performing configuration
procedures.

Using one of multiple methods, you can run HPE SSA before launching the host operating system. In
offline mode, users can configure or maintain detected and supported devices, such as optional Smart
Array controllers and integrated Smart Array controllers. Some HPE SSA features are only available in
the offline environment, such as setting the boot controller and boot volume.

• Accessing HPE SSA in the online environment

This method requires an administrator to download the HPE SSA executables and install them. You
can run HPE SSA online after launching the host operating system.

For more information, see HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard

Enterprise website.

98 Diagnostic tools

Component identification

This chapter describes the external and internal server features and components.

Front panel components

Two-bay LFF non-hot-plug drive model

Item Description

1 Optical drive (optional)

2 Serial number/iLO information pull tab

3 iLO Service Port

4 USB 3.0 port

5 Two-bay LFF non-hot-plug drive cage

Two-bay LFF hot-plug drive model

Component identification 99

Item Description

1 Optical drive (optional)

2 Serial number/iLO information pull tab

3 iLO Service Port

4 USB 3.0 port

5 Two-bay LFF hot-plug drive bays

Four-bay SFF hot-plug drive model

Item Description

1 Media drive bay

1

2 Serial number/iLO information pull tab

3 iLO Service Port

4 USB 3.0 port

5 Four-bay SFF hot-plug drive bays

1

The media drive bay supports an optical drive assembly or a two-bay SFF drive cage assembly.

Six-bay SFF hot-plug drive model

100 Component identification