Hewlett Packard Enterprise H2US9E, H1RT4E Getting Started Guide
Data sheet
HPE Installation and Startup Service for
HPE Moonshot System
HPE Lifecycle Event Services
Service overview
HPE Installation and Startup Service for the HPE Moonshot System infrastructure provides for the installation of one HPE Moonshot 1500
Chassis and its associated Moonshot servers and network switches, as well as operating system deployment and basic configuration of OS
network parameters to establish network connectivity, as more fully described below.
In response to the needs of the majority of HPE Moonshot customers, this fixed-price service targets new hardware installation and software
deployments for the Moonshot system, subject to the limitations below. For more advanced installation, configuration, and integration
requirements, custom deployments are available through a mutually agreed and executed Statement of Work (SOW), based upon the
customer’s needs.
Service benefits
This service provides a trained Hewlett Packard Enterprise (HPE) service specialist to perform an installation that meets HPE quality
standards for:
• Delivery of the service at a mutually scheduled time convenient to your organization
• Eicient and eective HPE Moonshot chassis and cartridge integration of hardware components
• Timely installation, provided all service prerequisites are met prior to commencement of service
• Reduction in implementation time and cost
• Verification prior to installation that all service prerequisites are met
• Helping you eectively utilize HPE products from the knowledge gained during on-site delivery of the service
Service feature highlights
• Service planning
• Service deployment
• Installation verification tests (IVTs)
• Orientation and knowledge-transfer session
Data sheet
Tab le 1 . Service features
Feature Delivery specifications
Page 2
Service planning Prior to coming on-site, an HPE service specialist will work with the customer to review and collect the required information to perform this
Service deployment These specif ic on-site ser ver hardware integration and configuration activities will be provided:
Installation verification
tests (IVTs)
service, plan all the necessary activities, including the identification of any prerequisites, and schedule the delivery of the service at a time
mutually agreed upon by HPE and the customer, which shall be during local HPE standard business days and hours, excluding HPE holidays,
unless other wise agreed by HPE.
Any services provided outside of HPE standard business hours may be subject to additional charges.
• Integration of hardware components
• Racking of the HPE Moonshot 1500 Chassis into a rack system
• Connection of system power and network cables to the chassis
• Installation of HPE ProLiant Server Cartridges for HPE Moonshot System based upon HPE Moonshot 1500 chassis standard configuration
guidelines
• Chassis setup and configuration utilizing HPE Integrated Lights-Out (iLO) Chassis Manager
• Verify that firmware is at the latest supported version. If needed, update firmware to bring it into compliance.
The operating system environment configuration will provide the following:
• One HPE-supported operating system (OS) image will be installed to all server nodes within a single HPE Moonshot 1500 Chassis, provided
an established HPE Insight Cluster Management Utilit y (CMU) or Microsoft® Windows® Deployment Services (WDS) environment exists
with a functional PXE boot environment and server provisioning capabilities to load a customer supplied OS image.
• Configure basic OS network parameters to establish LAN connectivity
HPE will provide the following activities specific to the one (1) HPE ProLiant Moonshot 1500 Chassis:
• Verify proper racking and cabling (power and network)
• Verify all hardware components in chassis successfully complete power-on self-tests (POSTs)
• Verify communication between HPE iLO Chassis Manager and chassis components
• Verify HPE iLO Chassis Manager, cartridges, and network switches are configured to the customer’s specifications as documented in the
Pre-delivery Checklist and agreed during the Service planning process.
HPE will provide the following operating system activities (if applicable):
• Power the compute cartridges on
• Verify the OS boot process using HPE standard verification procedures
• Verify network connectivity using HPE standard verification procedures
Orientation and
knowledge-transfer
session
Upon completion of the HPE Installation and Startup Service for HPE Moonshot System infrastructure, and on the same day the installation is
provided, the HPE service specialist will conduct an orientation session not to exceed 30 minutes on product usage and special features, and
will be available to answer questions as appropriate. The customer is responsible for ensuring attendance at this session and for handling any
logistics necessary to enable HPE to provide the orientation session.
Service eligibility
Customers are eligible for the delivery of this service if they meet the following prerequisites:
• Have a new HPE Moonshot 1500 Chassis, a supported version of Microsoft or Linux® operating system and valid licenses
• Have completed a remote site preparation review prior to installation to verify that all requirements have been met in accordance to the
HPE Moonshot System Site Planning Guide document. HPE can perform an on-site environmental site review for an additional fee
• Have provided documented network settings (host name, IP address, subnet, gateway) as part of the service planning process prior to
arrival of the HPE service delivery specialist
• Have all network cabling and connectors installed and functional prior to HPE delivery of on-site services
• Have a functional PXE boot environment with server provisioning capabilities to load an OS image (e.g., HPE Insight Cluster Management
Utility [CMU])
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