This document is for the person who installs, administers, and troubleshoots servers and storage systems.
Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in
recognizing hazards in products with hazardous energy levels.
Part Number: P16394-001
Published: December 2019
Edition: 1
Copyright 2019 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise
products and services are set forth in the express warranty statements accompanying such products and services.
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control over and is not responsible for information outside the Hewlett Packard Enterprise website.
Acknowledgments
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
microSD is a trademark or a registered trademark of SD-3D in the United States, other countries of both.
Microsoft®, Windows®, and Windows Server® are either registered trademarks or trademarks of Microsoft Corporation in
the United States and/or other countries.
Red Hat® Enterprise Linux® are registered trademarks of Red Hat, Inc. in the United States and other countries.
VMware ESXi™ and VMware vSphere® are registered trademarks or trademarks of VMware, Inc. in the United States
and/or other jurisdictions.
All third-party marks are property of their respective owners.
Front panel components..............................................................................................................................................................................................8
Front panel LEDs and buttons..............................................................................................................................................................................10
Power fault LEDs.........................................................................................................................................................................................14
Systems Insight Display LEDs............................................................................................................................................................. 14
Systems Insight Display combined LED descriptions............................................................................................................16
System board components..................................................................................................................................................................................... 19
System maintenance switch descriptions.....................................................................................................................................20
Processor and socket components................................................................................................................................................... 23
Drive bay numbering.................................................................................................................................................................................................. 26
Drive bay numbering: Smart Array controller............................................................................................................................ 26
Drive bay numbering: SAS expander...............................................................................................................................................28
Drive bay numbering: NVMe drives................................................................................................................................................. 31
SAS/SATA drive components and LEDs....................................................................................................................................... 31
NVMe drive components and LEDs................................................................................................................................................. 32
Fan bay numbering......................................................................................................................................................................................................33
Power up the server.................................................................................................................................................................................................... 34
Power down the server..............................................................................................................................................................................................34
Extending the server from the rack................................................................................................................................................................... 34
Secure cables using the cable management arm.......................................................................................................................................35
Removing the server from the rack..................................................................................................................................................36
Remove the access panel.........................................................................................................................................................................................37
Install the access panel..............................................................................................................................................................................................37
Removing the fan cage..............................................................................................................................................................................................37
Installing the fan cage................................................................................................................................................................................................38
Removing the air
Installing the air bale............................................................................................................................................................................................... 41
Removing a riser cage................................................................................................................................................................................................41
Removing a riser slot blank.....................................................................................................................................................................................42
Removing the hard drive blank............................................................................................................................................................................ 43
Release the cable management arm ................................................................................................................................................................ 43
Accessing the Systems Insight Display............................................................................................................................................................44
bale or midplane drive cage.........................................................................................................................................39
Initial system installation..........................................................................................................................................................................................45
Setting up the server.................................................................................................................................................................................46
Space and airflow requirements.........................................................................................................................................................49
Temperature requirements................................................................................................................................................................... 50
Power requirements.................................................................................................................................................................................. 50
Server warnings and cautions............................................................................................................................................................................... 51
POST screen options.................................................................................................................................................................................................. 52
Installing or deploying an operating system................................................................................................................................................ 53
Installing the bezel and bezel lock......................................................................................................................................................................54
Installing a hot-plug SAS or SATA drive or an NVMe drive...............................................................................................55
Power supply options.................................................................................................................................................................................................57
Hot-plug power supply calculations................................................................................................................................................ 57
Installing a redundant hot-plug power supply...........................................................................................................................57
Connecting a DC power cable to a DC power source.............................................................................................................59
Installing a Universal Media Bay..........................................................................................................................................................................60
Installing a front 8NVMe SSD Express Bay drive cage......................................................................................................... 62
Installing a front 6 SFF SAS/SATA + 2 NVMe Premium drive cage..............................................................................63
Installing a front 8 SFF SAS/SATA drive cage in box 1........................................................................................................65
Installing a front 8 SFF SAS/SATA drive cage in box 2........................................................................................................67
Installing a front 2 SFF NVMe/SAS/SATA Premium drive cage......................................................................................68
Installing a midplane 4 LFF SAS/SATA drive cage................................................................................................................. 71
Installing a midplane 8 SFF SAS/SATA drive cage..................................................................................................................74
Installing a rear 2 SFF SAS/SATA drive cage over the power supplies...................................................................... 77
Installing a rear 2 SFF SAS/SATA drive cage in the primary or secondary riser...................................................81
Fan options.......................................................................................................................................................................................................................83
Processor and heatsink options........................................................................................................................................................................... 86
Installing a processor................................................................................................................................................................................ 86
Installing a 1U or high-performance heatsink............................................................................................................................90
DIMM population information..............................................................................................................................................................93
Installing a DIMM.........................................................................................................................................................................................94
Installing a storage controller.............................................................................................................................................................. 96
Energy pack options................................................................................................................................................................................................... 97
Installing an energy pack........................................................................................................................................................................98
Riser and riser cage options................................................................................................................................................................................ 100
Installing primary and secondary risers......................................................................................................................................100
Installing a secondary riser cage.....................................................................................................................................................102
4
Installing a tertiary riser cage........................................................................................................................................................... 103
Installing the 2 NVMe Slim SAS riser option............................................................................................................................106
Installing the 8 NVMe Slim SAS riser option............................................................................................................................107
Supported PCIe form factors.............................................................................................................................................................108
Installing a 12G SAS Expander Card............................................................................................................................................ 111
Installing the Systems Insight Display...........................................................................................................................................................119
Installing the chassis intrusion detection switch.....................................................................................................................................121
Installing a rear serial port interface...............................................................................................................................................................122
Cable routing: 8 LFF front I/O module to SATA Port......................................................................................................... 128
Cable routing: Universal Media Bay to SATA Port............................................................................................................... 129
Cable routing: 2 SFF Slim SAS Universal Media Bay in box 1 to system board.................................................. 129
Cable routing: 2 SFF side by side SATA to system board................................................................................................130
Cable routing: Front 8 SFF drive options (box 3 to HPE Smart Array E208i-a SR Gen10
Cable routing: 24 SFF SAS drive options (box 1, box 2, and box 3 to SAS expander)...................................131
Cable routing: 24 SFF drive options (box 1, box 2, and box 3 to SAS expander card and HPE
Smart Array P816i-a SR Gen10 Controller, ports 1-2)......................................................................................................132
Cable routing: 8 NVMe Balanced Direct Solution..................................................................................................................132
Cable routing: 8 NVMe Direct Single Processor Solution.................................................................................................133
Cable routing: 16 NVMe Balanced Direct Solution...............................................................................................................133
Cable routing: Front 8 LFF to system board............................................................................................................................134
Cable routing: 12 LFF drive options (midtray to system board)................................................................................. 134
Cable routing: Front 12 LFF drive options (midtray to HPE Smart Array P816i-a SR Gen10
Cable routing: LFF backplane to HPE Smart Array P816i-a SR Gen10 Controller........................................... 135
Cable routing: System board processor 1 (ports 1A and 2A) to slotted expansion board ports 1-2
in the primary riser..................................................................................................................................................................................136
Cable routing: SFF Front I/O module to Front power/USB
Cable routing: Systems Insight Display to front power/USB
Cable routing: 12 LFF power switch and thermal sensor to system board........................................................... 137
Cable routing: 8 LFF front I/O module display port to system board.......................................................................138
Cable routing: Display port to system board........................................................................................................................... 138
Cable routing: Universal Media bay external USB to dual USB port on system board................................... 139
Cable routing: Rear serial port interface.....................................................................................................................................139
Cable routing: Rear serial port interface (tertiary riser)....................................................................................................140
Cable routing: SFF backplane power cabling to the system board.............................................................................140
Cable routing: LFF backplane power cabling to the system board............................................................................ 141
Cable routing: 4 LFF backplane and 2 SFF side by side LFF power cable connections to the
system board.............................................................................................................................................................................................. 141
Cable routing: Rear 2 SFF riser power cable............................................................................................................................ 142
Software and configuration utilities......................................................................... 143
Server mode..................................................................................................................................................................................................................143
Active Health System Viewer............................................................................................................................................................................. 143
Active Health System............................................................................................................................................................................ 143
iLO Service Port........................................................................................................................................................................................ 145
Scripting Toolkit for Windows and Linux.................................................................................................................................................... 148
UEFI System Utilities............................................................................................................................................................................................... 148
Selecting the boot mode .....................................................................................................................................................................149
HPE InfoSight for servers ....................................................................................................................................................................................151
USB support..................................................................................................................................................................................................................151
External USB functionality..................................................................................................................................................................151
Redundant ROM support...................................................................................................................................................................................... 152
Safety and security benefits.............................................................................................................................................................. 152
Keeping the system current................................................................................................................................................................................ 152
Updating firmware or system ROM...............................................................................................................................................152
Software and firmware..........................................................................................................................................................................155
Operating system version support................................................................................................................................................ 155
System battery replacement...................................................................................... 158
System battery information.................................................................................................................................................................................158
Replace the system battery.................................................................................................................................................................................158
Power supply specifications................................................................................................................................................................................ 161
4Serial label pull tab or optional Systems Insight Display
5iLO service port
6USB 31 Gen1 port
Universal media bay components
Item
Description
1USB 20 port
2Video display port
3Optical disc drive (optional)
4Drives (optional)
8 Component identification
12 LFF front panel components
ItemDescription
1Drive bays
8 LFF front panel components
ItemDescription
1Drives (optional)
2LFF power switch module
3Drive bays
LFF power switch module components
Component identification
9
ItemDescription
1Optical disc drive
2Serial label pull tab
3USB 31 Gen1 port
4iLO service port
5Video display port
Front panel LEDs and buttons
SFF front panel LEDs and button
ItemDescriptionStatus
1Power On/Standby button and
system power LED
1
•Solid green = System on
•Flashing green (1 Hz/cycle per sec) = Performing power on
sequence
•Solid amber = System in standby
•O = No power present
2Health LED
1
•Solid green = Normal
•Flashing green (1 Hz/cycle per sec) = iLO is rebooting
•Flashing amber = System degraded
•Flashing red (1 Hz/cycle per sec) = System critical
2
3
Table Continued
10Component identification
ItemDescriptionStatus
3NIC status LED
1
•Solid green = Link to network
•Flashing green (1 Hz/cycle per sec) = Network active
•O = No network activity
4UID button/LED
1
•Solid blue = Activated
•Flashing blue:
◦1 Hz/cycle per sec = Remote management or firmware
upgrade in progress
◦4 Hz/cycle per sec = iLO manual reboot sequence
initiated
◦8 Hz/cycle per sec = iLO manual reboot sequence in
progress
◦O = Deactivated
1
When all four LEDs described in this table flash simultaneously, a power fault has occurred.
2
Facility power is not present, the power cord is not attached, no power supplies are installed, power supply failure has occurred, or the
power button cable is disconnected.
3
If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health status.
12 LFF front panel LEDs and button
Component identification
11
ItemDescriptionStatus
1Health LED
1
•Solid green = Normal
•Flashing green (1 Hz/cycle per sec) = iLO is rebooting
•Flashing amber = System degraded
•Flashing red (1 Hz/cycle per sec) = System critical
2
2Power On/Standby button and
system power LED
3NIC status LED
4UID button/LED
1
1
1
•Solid green = System on
•Flashing green (1 Hz/cycle per sec) = Performing power on
sequence
•Solid amber = System in standby
•O = No power present
3
•Solid green = Link to network
•Flashing green (1 Hz/cycle per sec) = Network active
•O = No network activity
•Solid blue = Activated
•Flashing blue:
◦1 Hz/cycle per sec = Remote management or firmware
upgrade in progress
◦4 Hz/cycle per sec = iLO manual reboot sequence
initiated
◦8 Hz/cycle per sec = iLO manual reboot sequence in
progress
•O = Deactivated
1
When all four LEDs described in this table flash simultaneously, a power fault has occurred.
2
If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health status.
3
Facility power is not present, the power cord is not attached, no power supplies are installed, power supply failure has occurred, or the
power button cable is disconnected.
12Component identification
LFF power switch module LEDs and button
ItemDescriptionStatus
1UID button/LED
1
•Solid blue = Activated
•Flashing blue:
◦1 Hz/cycle per sec = Remote management or firmware
upgrade in progress
◦4 Hz/cycle per sec = iLO manual reboot sequence
initiated
◦
◦8 Hz/cycle per sec = iLO manual reboot sequence in
progress
•O = Deactivated
2
NIC status LED
1
•Solid green = Link to network
•Flashing green (1 Hz/cycle per sec) = Network active
•O = No network activity
Table Continued
Component identification13
ItemDescriptionStatus
3Health LED
1
•Solid green = Normal
•Flashing green (1 Hz/cycle per sec) = iLO is rebooting
•Flashing amber = System degraded
•Flashing red (1 Hz/cycle per sec) = System critical
2
4Power On/Standby button and
system power LED
1
When all four LEDs described in this table flash simultaneously, a power fault has occurred.
2
If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health status.
3
Facility power is not present, the power cord is not attached, no power supplies are installed, power supply failure has occurred, or the
power button cable is disconnected.
UID button functionality
The UID button can be used to display the Server Health Summary when the server will not power on. For more
information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website.
Power fault LEDs
The following table provides a list of power fault LEDs, and the subsystems that are aected. Not all power faults are used
by all servers.
Subsystem
1
•Flashing green (1 Hz/cycle per sec) = Performing power on
sequence
The Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the access panel
installed.
14
Component identification
DescriptionStatus
Processor LEDs•O = Normal
•Amber = Failed processor
DIMM LEDs•O = Normal
•Amber = Failed DIMM or configuration issue
Fan LEDs•O = Normal
•Amber = Failed fan or missing fan
NIC LEDs
1
•O = No link to network
•Solid green = Network link
•Flashing green = Network link with activity
If power is o, the front panel LED is not active. For status,
see Rear panel LEDs.
Power supply LEDs•O = Normal
•Solid amber = Power subsystem degraded, power
supply failure, or input power lost
PCI riser LED•O = Normal
•Amber = Incorrectly installed PCI riser cage
Over temp LED•O = Normal
•Amber = High system temperature detected
Table Continued
Component identification15
DescriptionStatus
AMP status LED•O = AMP modes disabled
•Solid green = AMP mode enabled
•Solid amber = Failover
•Flashing amber = Invalid configuration
Power cap LED•O = System is in standby, or no cap is set
•Solid green = Power cap applied
1
For Networking Choice server models, the embedded NIC ports are not equipped on the server. Therefore, the NIC LEDs on the Systems
Insight Display will flash based on the FlexibleLOM network port activity. In the case of a dual‑port FlexibleLOM, only NIC LED 1 and 2
will illuminate to correspond with the activity of the respective network ports.
When the health LED on the front panel illuminates either amber or red, the server is experiencing a health event. For
more information on the combination of these LEDs, see Systems Insight Display combined LED descriptions.
Systems Insight Display combined LED descriptions
The combined illumination of the following LEDs indicates a system condition:
•Systems Insight Display LEDs
•System power LED
•Health LED
Systems Insight Display LED
and color
Health LED System power
LED
Status
Processor (amber)RedAmberOne or more of the following conditions
might exist:
•Processor in socket X has failed.
•Processor X is not installed in the
socket.
•Processor X is unsupported.
•ROM detects a failed processor during
POST.
Processor (amber)AmberGreenProcessor in socket X is in a pre-failure
condition.
DIMM (amber)RedGreenOne or more DIMMs have failed.
DIMM (amber)AmberGreenDIMM in slot X is in a pre-failure condition.
Over temp (amber)AmberGreenThe Health Driver has detected a
16Component identification
cautionary temperature level.
Table Continued
Systems Insight Display LED
and color
Over temp (amber)RedAmberThe server has detected a hardware critical
PCI riser (amber)RedGreenThe PCI riser cage is not seated properly.
Fan (amber)AmberGreenOne fan has failed or has been removed.
Fan (amber)RedGreenTwo or more fans have failed or been
Power supply (amber)RedAmberOne or more of the following conditions
Power supply (amber)AmberGreenOne or more of the following conditions
Health LED System power
LED
Status
temperature level.
removed.
might exist:
•Only one power supply is installed and
that power supply is in standby.
•Power supply fault.
•System board fault.
might exist:
•Redundant power supply is installed and
only one power supply is functional.
•AC power cord is not plugged into
redundant power supply.
•Redundant power supply fault.
•Power supply mismatch at POST or
power supply mismatch through hotplug addition.
Power cap
Power cap (green)—Flashing greenWaiting for power.
Power cap (green)—GreenPower is available.
Power cap (flashing amber)—AmberPower is not available.
(o)—AmberStandby.
IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is required. Test each bank of
DIMMs by removing all other DIMMs. Isolate the failed DIMM by replacing each DIMM in a bank with a known
working DIMM.
When a secondary or tertiary riser cage is installed as shown, the serial port can be installed in the riser slot 8.
Rear panel LEDs
18
Component identification
ItemDescriptionStatus
1UID LED•O = Deactivated
•Solid blue = Activated
•Flashing blue = System is being managed
remotely
2Status LED•O = No network activity
•Solid green = Link to network
•Flashing green = Network activity
3Link LED•O = No network link
•Green = Network link
4Power supply LEDs•O = System is o or power supply has
failed
•Solid green = Normal
System board components
Item
1OCP X16 Upgrade Connector
2System maintenance switch
Description
Table Continued
Component identification19
ItemDescription
3Display port/USB connector
4Primary (processor 1) PCIe riser connector
5x2 SATA port 1
6NVMe port 8A
7x1 SATA port 2
8Front power/USB 31 Gen1 connector
9Optical/SATA port 3
10DIMMs
11Processor 1
12Drive backplane power connectors
13NVMe port 2A
14NVMe port 1A
15Energy Pack connector
16NVMe port 2B
17NVMe port 1B
18DIMMs
19Processor 2
20NVMe port 1C
21NVMe port 2C
22Drive backplane power connector
23Chassis Intrusion Detection connector
24Dual USB port
25Flexible Smart Array connector
26Tertiary (processor 2) PCI riser connector
27Secondary (processor 2) PCIe riser connector
28System battery
29Serial port connector
System maintenance switch descriptions
Position
1
S1
DefaultFunction
O•O = iLO security is enabled.
S2OReserved
20Component identification
•On = iLO security is disabled.
Table Continued
PositionDefaultFunction
S3OReserved
S4OReserved
S5O•O = Power-on password is enabled.
•On = Power-on password is disabled.
3
S6 2,
O•O = No function
•On = Restore default manufacturing settings
S7OReserved
S8—Reserved
S9—Reserved
S10—Reserved
S11—Reserved
S12—Reserved
1
To access the redundant ROM, set S1, S5, and S6 to On.
2
When the system maintenance switch position 6 is set to the On position, the system is prepared to restore all configuration settings to
their manufacturing defaults.
3
When the system maintenance switch position 6 is set to the On position and Secure Boot is enabled, some configurations cannot be
restored. For more information, see Secure Boot.
DIMM label identification
To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use
the label to locate specific information about the DIMM.
Component identification
21
ItemDescriptionExample
1Capacity
2Rank
3Data width on DRAM
4Memory generation
8 GB
16 GB
32 GB
64 GB
128 GB
256 GB
1R = Single rank
2R = Dual rank
4R = Quad rank
8R = Octal rank
x4 = 4-bit
x8 = 8-bit
PC4 = DDR4
5Maximum memory speed
6CAS latency
7DIMM type
For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4
SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/support/
DDR4SmartMemoryQS).
DIMM slot locations
DIMM slots are numbered sequentially (1 through 16) for each processor. The supported AMP modes use the letter
assignments for population guidelines.
3200 MT/s
AA = CAS 22-22-22
AA = CAS 26-22-22 (for 3DS LRDIMM)
R = RDIMM (registered)
L = LRDIMM (load reduced)
22
Component identification
Processor and socket components
ItemDescription
1Pin field
2Rail frame
3Carrier frame
4Processor
5Force frame
6Captive screws (Torx T-20)
Component identification23
Drive box identification
Front boxes
ItemDescription
1Box 1
2Box 2
3Box 3
ItemDescription
1Box 1
2Box 2
3Box 3
Rear boxes
Item
1Box 4
2Box 5
3Box 6
Description
24Component identification
ItemDescription
1Box 4
2Box 5
Midplane box (LFF)
ItemDescription
1Box 7
Component identification25
Midplane box (SFF)
ItemDescription
1Box 7
Drive bay numbering
Drive bay numbering depends on how the drive backplanes are connected:
•To a controller:
◦Embedded controllers use the onboard SATA ports.
◦Type-a controllers install to the type-a smart array connector.
◦Type-p controllers install to a PCIe riser.
•To a SAS expander:
Installs in the primary or secondary PCIe riser
Drive bay numbering: Smart Array controller
When the drive backplane is connected directly to a storage controller, then each drive box starts at 1. The following
images are examples of common configurations.
24 SFF
26
Component identification
12 LFF
6 SFF rear panel
2x 2 LFF rear panel
Universal media bay
8 LFF + Universal media bay, optional 2 SFF, and optical drive
Component identification
27
Midplane box LFF
Midplane box SFF
Drive bay numbering: SAS expander
Drive numbering through a SAS Expander is continuous:
•SAS expander port 1 always connects to port 1 of the controller.
•SAS expander port 2 always connects to port 2 of the controller.
•SAS expander port 3 = drive numbers 1 to 4.
•SAS expander port 4 = drive numbers 5 to 8.
•SAS expander port 5 = drive numbers 9 to 12.
•SAS expander port 6 = drive numbers 13 to 16.
•SAS expander port 7 = drive numbers 17 to 20.
28
Component identification
•SAS expander port 8 = drive numbers 21 to 24.
•SAS expander port 9 = drive numbers 25 to 28.
Common configuration examples:
NVMe drives
When any stacked 2 SFF drive cage is connected to the SAS expander, the drive numbering skips the second number. For
example, when a rear 2 SFF drive cage is connected to SAS expander port 9, then the drive numbers are 25 and 27.
When the front 24 SFF bays are populated, any installed rear 2 SFF drives are always 25 and 27.
Universal media bay
If a 2 SFF drive cage is connected to SAS expander port 3, then the drive numbers are 1 and 3.
8 LFF front panel
Component identification
29
12 LFF front panel
Midplane box (LFF)
Midplane box (SFF)
30
Component identification
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