Hewlett Packard Enterprise BJNGABB0038 User Manual

Contents

User Manual

Preparing for installation ············································································································································· 5

Safety recommendations ·················································································································································· 5

Safety symbols ·························································································································································· 5 General safety recommendations ··························································································································· 5 Electricity safety ························································································································································ 5 ESD prevention ························································································································································· 5

Examining the installation site ········································································································································· 6

Temperature and humidity ······································································································································· 6 Cleanliness ································································································································································ 6 Cooling ······································································································································································ 7 EMI ············································································································································································· 7 Lightning protection ·················································································································································· 7 Installation accessories and tools···························································································································· 8

Pre-installation checklist ···················································································································································· 8

Installing the router ····················································································································································· 10

Installation prerequisites ················································································································································ 10 Installation flowchart ······················································································································································ 10 Installing the router ························································································································································· 11

Mounting the router on a workbench ·················································································································· 11 Mounting the router on a wall ····························································································································· 12 Installing the router in a rack ······························································································································· 13

Grounding the router ············································································································································ 16 Installing a 4G SIM card ··············································································································································· 17 Installing a Micro SD card ············································································································································ 18 Installing a 4G antenna ················································································································································· 18 Installing a WLAN antenna ·········································································································································· 19 Installing a GPS antenna ··············································································································································· 19

Connecting Ethernet interface cables ·················································································································· 20

Connecting the console cable and setting terminal parameters ······································································ 20

Connecting the power cord ································································································································· 24

Verifying the installation ······································································································································· 24 Accessing the router for the first time ··························································································································· 24

Powering on the router ········································································································································· 24

Observing the startup process ····························································································································· 25

Power-on check ······················································································································································ 26

Configuring basic settings for the router ············································································································· 26

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Troubleshooting ·························································································································································· 27

Power module failure ····················································································································································· 27

Symptom ································································································································································· 27

Solution ··································································································································································· 27 No display on the configuration terminal···················································································································· 27

Garbled display on the configuration terminal ·································································································· 28 No response from the serial port ·································································································································· 28

Solution ··································································································································································· 28 3G/4G SIM card and 4G antenna failures ··············································································································· 28

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Solution ··································································································································································· 29 Restoring the factory settings ········································································································································ 29

Scenario 1 ······························································································································································ 29

Scenario 2 ······························································································································································ 29

Scenario 3 ······························································································································································ 29

Reset button usage guidelines ······························································································································ 30

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Appendix A Chassis views and technical specifications ························································································ 31

Chassis views ································································································································································· 31

JH296A ·································································································································································· 31

JH297A ·································································································································································· 32

JH298A ·································································································································································· 32

JH299A ·································································································································································· 33 Technical specifications ················································································································································· 34

Appendix B LEDs ························································································································································ 36

LEDs ················································································································································································· 36

JH299A ·································································································································································· 37 LED description ······························································································································································· 37

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Preparing for installation

Safety recommendations

To avoid any equipment damage or bodily injury, read the following safety recommendations before installation. Note that the recommendations do not cover every possible hazardous condition.

Safety symbols

When reading this document, note the following symbols:

WARNING means an alert that calls attention to important information that if not understood or

followed can result in personal injury.

CAUTION means an alert that calls attention to important information that if not understood or

followed can result in data loss, data corruption, or damage to hardware or software.

General safety recommendations

 Keep the router and installation tools away from walk areas.  Place the router in a dry and flat location and make sure anti-slip measures are in place.  Remove all external interface cables and power cords before moving the router.

Electricity safety

 Locate the external power switch in the room before installation. Shut off the power immediately

if an accident occurs.

 Make sure the router is reliably grounded.  Do not remove and install the chassis cover when the router is operating.  Connect the interface cables correctly.  Use an uninterrupted power supply (UPS).  Do not work alone when the router has power  Always make sure the power has been disconnected during installation or replacement.

ESD prevention

ARNING!

Check the resistance of the ESD wrist strap for safety. The resistance reading should be in the range of 1 to 10 megohm (Mohm) between a human body and the ground.

To prevent electrostatic discharge (ESD), follow these guidelines:

 Make sure the router and the floor are reliably grounded.

 Keep the equipment room clean to reduce the negative effects of dusts and particles.

 Maintain the humidity and temperature levels in the acceptable range.  Always wear an ESD wrist strap. Make sure the wrist strap makes good skin contact and is

reliably grounded.

No ESD wrist strap is provided with the router. Prepare it yourself.

To attach an ESD wrist strap:

1. Wear the wrist strap on your wrist.

2. Lock the wrist strap tight around your wrist to maintain good contact with the skin.

3. Secure the wrist strap lock and the alligator clip lock together.

4. Attach the alligator clip to the grounding screw on the router.

Examining the installation site

The router can only be used indoors. To ensure correct operation and a long lifespan for your router, the installation site must meet the requirements in this section.

Temperature and humidity

Maintain the temperature and humidity in the equipment room as described in Error! Reference source not found..

 Lasting high relative humidity can cause poor insulation, electricity creepage, mechanical

property change of materials, and metal corrosion.

 Lasting low relative humidity can cause washer contraction and ESD and bring problems

including loose captive screws and circuit failure.

 High temperature can accelerate the aging of insulation materials and significantly lower the

reliability and lifespan of the router.

Table 1 Temperature/humidity requirements in the equipment room

erature Relative humidit

Tem

0°C to 45°C (32°F to 113°F) 5% to 95%, noncondensing

Cleanliness

Dust buildup on the chassis might result in electrostatic adsorption, which causes poor contact of metal components and contact points, especially when indoor relative humidity is low. In the worst case, electrostatic adsorption can cause communication failure.

Table 2 Dust concentration limit in the equipment room

Substance Concentration limit (

Dust particles

NOTE:

Dust diameter ≥ 5 μm

≤ 3 x 104

(No visible dust on the tabletop in three days)

articles/m3)

The equipment room must also meet strict limits on salts, acids, and sulfides to eliminate corrosion and premature aging of components, as shown in Error! Reference source not found..

Table 3 Harmful gas limits in an equipment room

Gas Maximum concentration (m

SO2 0.2

H2S 0.006

Cooling

 Maintain a minimum clearance of 10 cm (3.94 in) around the air vents.  Make sure the installation site has a good ventilation system.

EMI

All electromagnetic interference (EMI) sources, from outside or inside of the router and application system, adversely affect the router in the following ways:

 A conduction pattern of capacitance coupling.  Inductance coupling.  Electromagnetic wave radiation.

/m3)

0.05

0.01

 Common impedance (including the grounding system) coupling.

To prevent EMI, perform the following tasks:

 If AC power is used, use a single-phase three-wire power receptacle with protection earth (PE) to

filter interference from the power grid.

 Keep the router far away from radio transmitting stations, radar stations, and high-frequency

devices.

 Use electromagnetic shielding, for example, shielded interface cables, when necessary.

Lightning protection

To protect the router from lightning, follow these guidelines:

 Make sure the router is reliably grounded by using a grounding cable.  Make sure the AC power receptacle is reliably grounded.  Install a lightning protector at each power input end.

Installation accessories and tools

Figure 1 Installation accessories

Figure 2 User-supplied tools and equipment

Pre-installation checklist

Item Requirements



Installation site

Ventilation

There is a minimum clearance of 10 cm (3.9 in) around the air inlet and outlet vents.



An adequate ventilation system is available at the installation site.

Item Requirements

Temperature 0°C to 40°C (32°F to 104°F)

Relative humidity 5% to 90% (noncondensing)

Cleanness

Dust concentration ≤ 3 × 10 tabletop over three days)

 The router and floor are reliably grounded.

ESD prevention

 The equipment room is dust-controlled.  Humidity and temperature are maintained at acceptable levels.  An ESD wrist strap is available.

 A single-phase three-wire power receptacle with protection earth

(PE) is available for filtering interference from the power grid.

EMI prevention

 The router is far away from radio transmitting stations, radar

stations, and high-frequency devices.

 Electromagnetic shielding, for example, shielded interface cables, is

used as required.

 The router is reliably grounded.  The AC power receptacle is reliably grounded.

Lightning protection

 (Optional.) Port lightning protectors are available. A signal lightning

arrester is required at the input end of an external signal cable.

 (Optional.) Power lightning protectors are available.  A UPS is available.

Safety precautions

Tools

Reference

Electricity safety

Workbench

 The router is far away from any sources of heat or moisture.  The emergency power switch in the equipment room is identified and accessible.

 Installation accessories supplied with the router are ready.  User-supplied tools are ready.

 Documents shipped with the router are available.  Online documents are available.

 The external power switch is located so to shut off the power

immediately when an accident occurs.

 The workbench is stable.  The workbench is reliably grounded.

particles/m3 (no visible dust on the

Installing the router

ARNING!

To avoid injury, do not touch bare wires, terminals, or parts with high-voltage hazard signs.

IMPORTANT:

 The barcode on the router chassis contains product information that must be provided to local sales

agent when you return a faulty router for repair.

 Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open

the chassis, contact HP for permission. Otherwise, HP shall not be liable for any consequence.

Installation prerequisites

 You have re a d "Preparing for installation" carefully.  All requirements in "Preparing for installation" are met.

Installation flowchart

The following installation options are available for the router:

 Workbench mounting.  Wall mounting.  Rack mounting.

Determine the installation method according to the installation environment. Follow the installation flowchart shown in Figure 3 to install the router.

Figure 3 Installation flowchart

Installing the router

Mounting the router on a workbench

IMPORTANT:

 Make sure the workbench is clean, stable, and reliably grounded.  Maintain a minimum clearance of 10 cm (3.9 in) around the router for heat dissipation.  Do not place heavy objects on the router.

To mount the router on a workbench:

1. Place the router upside down on the workbench and attach the rubber feet to the four round

holes in the chassis bottom.

2. Place the router with the upside up on the workbench.

Figure 4 Mounting the router on a workbench

Mounting the router on a wall

1. Mark two screw hole locations on the wall. Make sure the two holes are 160 mm (6.30 in)

horizontally apart.

2. Drill holes with a minimum depth of 22 mm (0.87 in) in the marked locations.

3. Use a hammer to tap an anchor into each hole until the anchor end is flush with the wall.

4. Drive a screw into each anchor and make sure the screw protrudes a minimum of 1.5 mm

(0.06 in) from the wall.

5. Hang the router on the screws.

Position the router so the network interfaces face downwards, and the sides with ventilation openings are perpendicular to the ground, as shown in Figure 5.

Figure 5 Wall-mounting the router

≥ 22 mm (0.87 in)

)

(

≥ 1.5 mm

(0.06 in)

1 3

5 6

Installing the router in a rack

CAUTION:

The mounting brackets can support only the weight of the router. Do not place objects on the router.

To install the router in a rack:

1. Use a mounting bracket to mark the cage nut installation holes in the front rack posts, as shown

in Figure 6.

Make sure the cage nut installation holes on the front rack posts are on a horizontal line.

Figure 6 Marking cage nut installation holes

2. Install the cage nuts, as shown in Figure 7. a. Insert one ear of a cage nut into the marked installation hole. b. Use a flathead screwdriver to push another ear into the same hole.

Figure 7 Installing cage nuts

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