Hewlett Packard Y3Z55B User Manual
HP PageWide Pro MFP 772-777 series
User Guide
Copyright and License
Trademark Credits
© 2017 Copyright HP Development Company,
L.P.
All rights reserved. Reproduction, adaptation,
or translation of this material is prohibited
without prior written permission of HP, except
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The information contained in this document is
subject to change without notice.
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services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
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not be liable for technical or editorial errors or
omissions contained herein.
Edition 1, 5/2017
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Table of contents
1 Get started .................................................................................................................................................... 1
Welcome ................................................................................................................................................................. 1
Product features .................................................................................................................................................... 1
HP PageWide Pro MFP 772-777 series ............................................................................................... 1
Tray capacity (75 gsm or 20–lb bond paper) .................................................................... 2
Print ................................................................................................................................... 2
Copy ................................................................................................................................... 3
Scan ................................................................................................................................... 3
Fax ..................................................................................................................................... 3
Connectivity ...................................................................................................................... 3
Wireless ............................................................................................................................. 4
Finishing ............................................................................................................................ 4
Optional accessories ......................................................................................................... 4
Environmental features ...................................................................................................................... 4
Accessibility features ........................................................................................................................... 5
Product views ......................................................................................................................................................... 5
Front left view ..................................................................................................................................... 5
Front right view ................................................................................................................................... 6
Back view ............................................................................................................................................. 7
Cartridge and product numbers .......................................................................................................... 8
Power on and o .................................................................................................................................................... 8
Turn the product on and o ................................................................................................................ 8
Manage power ..................................................................................................................................... 9
Use the control panel ........................................................................................................................................... 10
Control panel buttons ....................................................................................................................... 10
Control panel home screen ............................................................................................................... 11
Control panel dashboard ................................................................................................................... 12
Quick Sets .......................................................................................................................................... 13
Help features ..................................................................................................................................... 13
Printer information ......................................................................................................... 14
Help animations .............................................................................................................. 14
2 Connect the product ..................................................................................................................................... 15
Connect the product to a computer or a network ............................................................................................... 15
To connect the product using a USB cable ........................................................................................ 15
To connect the product to a network ................................................................................................ 16
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Supported network protocols ......................................................................................... 16
Connect the product using a wired network .................................................................. 16
Connect the product using a wireless network (wireless models only) ......................... 17
To enable wireless capability on the product .............................................. 17
To connect the product to a wireless network using the Wireless Setup
Wizard ........................................................................................................... 17
To connect the product to a wireless network using WPS ........................... 18
To connect the product to a wireless network manually ............................. 18
Use Wi-Fi Direct .................................................................................................................................................... 19
To turn on Wi-Fi Direct ....................................................................................................................... 19
To print from a wireless-capable mobile device ............................................................................... 19
To print from a wireless-capable computer (Windows) .................................................................... 19
To print from a wireless-capable computer (OS X) ........................................................................... 19
Install HP printer software for a wireless product already on the network ....................................................... 21
Open the printer software (Windows) ................................................................................................................. 21
Manage network settings .................................................................................................................................... 21
View or change network settings ..................................................................................................... 22
Set or change the product password ................................................................................................ 22
Manually congure TCP/IP parameters from the control panel ....................................................... 22
Link speed and duplex settings ........................................................................................................ 23
3 Printer management and services ................................................................................................................. 24
HP Embedded Web Server ................................................................................................................................... 24
About the EWS ................................................................................................................................... 24
About cookies .................................................................................................................................... 24
Open the EWS .................................................................................................................................... 25
Features ............................................................................................................................................. 25
Home tab ......................................................................................................................... 25
Scan tab ........................................................................................................................... 26
Copy/Print tab ................................................................................................................. 27
Fax tab ............................................................................................................................. 27
HP JetAdvantage tab ...................................................................................................... 28
Network tab .................................................................................................................... 28
Tools tab .......................................................................................................................... 28
Settings tab ..................................................................................................................... 29
Product security features .................................................................................................................................... 29
Security statements .......................................................................................................................... 29
Firewall .............................................................................................................................................. 30
Security settings ............................................................................................................................... 30
Firmware updates ............................................................................................................................. 30
HP Printer Assistant in the printer software (Windows) ..................................................................................... 30
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Open the HP Printer Assistant ........................................................................................................... 30
Features ............................................................................................................................................. 30
Print, Scan & Fax tab ....................................................................................................... 31
Shop tab .......................................................................................................................... 31
Help tab ........................................................................................................................... 31
Tools tab .......................................................................................................................... 31
Estimated Levels tab ...................................................................................................... 32
HP Utility (OS X) ................................................................................................................................................... 32
AirPrint™ (OS X) ................................................................................................................................................... 32
4 Paper and print media .................................................................................................................................. 33
Understand paper use ......................................................................................................................................... 33
Supported media sizes ........................................................................................................................................ 34
Supported paper and print media sizes ............................................................................................ 34
Supported envelope sizes (Tray 1 only) ............................................................................................ 36
Supported card sizes ......................................................................................................................... 36
Supported label sizes ........................................................................................................................ 36
Supported photo media sizes ........................................................................................................... 37
Supported paper types, tray capacities, and orientations ................................................................................. 37
Orientation ........................................................................................................................................ 37
Paper types and tray capacities ........................................................................................................ 37
Congure trays .................................................................................................................................................... 38
Guidelines .......................................................................................................................................... 38
Examples ........................................................................................................................................... 39
Load media .......................................................................................................................................................... 40
Load Tray 1 ........................................................................................................................................ 40
Load Tray 2 (single) or Trays 2/3 (tandem) ....................................................................................... 41
Load lower 550-sheet trays .............................................................................................................. 43
Load HCI trays .................................................................................................................................... 44
Load envelopes ................................................................................................................................. 45
Load letterhead or preprinted forms ................................................................................................ 47
Load the document feeder ................................................................................................................ 48
Load the scanner ............................................................................................................................... 49
Reload the stapler ............................................................................................................................. 49
Tips for selecting and using paper ...................................................................................................................... 52
5 Cartridges ................................................................................................................................................... 54
HP PageWide cartridges ...................................................................................................................................... 54
HP policy on non-HP cartridges ........................................................................................................ 54
Counterfeit HP cartridges .................................................................................................................. 54
Manage cartridges ............................................................................................................................................... 54
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Store cartridges ................................................................................................................................. 55
Print with General Oice mode ......................................................................................................... 55
Print when a cartridge is at estimated end of life ............................................................................ 55
Check the estimated cartridge levels ................................................................................................ 55
Order cartridges ................................................................................................................................ 56
Recycle cartridges ............................................................................................................................. 57
Replace cartridges ............................................................................................................................................... 57
Tips for working with cartridges ......................................................................................................................... 59
6 Print ........................................................................................................................................................... 61
Print from a computer ......................................................................................................................................... 61
To print from a computer (Windows) ................................................................................................ 61
To print from a computer (OS X) ........................................................................................................ 63
To set up printing shortcuts (Windows) ............................................................................................ 64
To set up printing presets (OS X) ....................................................................................................... 64
To adjust or manage colors ............................................................................................................... 64
Choose a preset color theme for a print job ................................................................... 65
Adjust the color options for a print job manually ........................................................... 65
Match colors to your computer screen ........................................................................... 66
Control access to color printing ...................................................................................... 66
Print from the control panel ................................................................................................................................ 66
Print using job storage ...................................................................................................................... 67
To disable or re-enable job storage ................................................................................ 67
Disable or enable job storage (Windows) ..................................................... 67
Disable or enable job storage (OS X) ............................................................ 67
To apply job storage to one or all print jobs ................................................................... 67
Apply job storage to one print job (Windows) .............................................. 68
Apply job storage to all print jobs (Windows) .............................................. 68
Apply job storage to one print job (OS X) ..................................................... 69
Apply job storage to all print jobs (OS X) ...................................................... 70
To print a job stored on the printer ................................................................................. 70
To delete a job stored on the printer .............................................................................. 71
Print from a USB device ..................................................................................................................... 71
Print with NFC ...................................................................................................................................................... 71
Print with AirPrint (OS X) ...................................................................................................................................... 71
Tips for print success ........................................................................................................................................... 72
Cartridge tips ..................................................................................................................................... 72
Paper loading tips ............................................................................................................................. 72
Printer settings tips (Windows) ......................................................................................................... 72
Printer settings tips (OS X) ................................................................................................................ 73
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7 Copy and scan .............................................................................................................................................. 74
Copy ..................................................................................................................................................................... 74
Copy settings ..................................................................................................................................... 74
Adjust lightness or darkness for copies ......................................................................... 74
Select a paper tray for copies ......................................................................................... 74
Reduce or enlarge a copy ................................................................................................ 75
Load and copy identication cards ................................................................................................... 75
Copy photos ....................................................................................................................................... 76
Load and copy mixed-size originals .................................................................................................. 76
Copy on both sides automatically ..................................................................................................... 77
Cancel a copy job ............................................................................................................................... 77
Scan ...................................................................................................................................................................... 77
Scan to a USB drive ............................................................................................................................ 77
Scan to a computer ............................................................................................................................ 78
To set up scan to computer ............................................................................................. 78
Set up scanning to a computer (Windows) ................................................... 78
Set up scanning to a computer (OS X) .......................................................... 78
To scan to a computer from the control panel ............................................................... 78
Scan to email ..................................................................................................................................... 79
To set up scan to email ................................................................................................... 79
To scan a document or photo to email ........................................................................... 79
To change account settings ............................................................................................ 79
Change account settings in the EWS ............................................................ 80
Change account settings (OS X) ................................................................... 80
Scan to a network folder ................................................................................................................... 80
To set up scan to a network folder ................................................................................. 80
To scan to a network folder ............................................................................................ 80
Scan to SharePoint ............................................................................................................................ 81
To set up scan to SharePoint .......................................................................................... 81
To scan to SharePoint ..................................................................................................... 81
Scan using HP scanning software ..................................................................................................... 81
To scan using HP scanning software (Windows) ............................................................ 82
To scan using HP scanning software (OS X) .................................................................... 82
Scan using other software ................................................................................................................ 82
To scan from a TWAIN-compliant program .................................................................... 82
To scan from a WIA-compliant program ......................................................................... 83
Scan using Webscan .......................................................................................................................... 83
Scan documents as editable text ...................................................................................................... 84
Guidelines for scanning documents as editable text ..................................................... 84
To scan a document to editable text (Windows) ............................................................ 85
To scan documents as editable text (OS X) .................................................................... 85
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Tips for copy and scan success ............................................................................................................................ 86
8 Fax ............................................................................................................................................................. 87
Set up fax ............................................................................................................................................................. 87
Connect fax to a telephone line ........................................................................................................ 87
Congure fax settings ....................................................................................................................... 87
To congure fax settings from the control panel ........................................................... 87
To congure fax settings using the HP Digital Fax Setup Wizard .................................. 88
Congure fax settings (Windows) ................................................................ 88
Congure fax settings (OS X) ....................................................................... 88
Set up HP Digital Fax ......................................................................................................................... 89
HP Digital Fax requirements ........................................................................................... 89
To set up HP Digital Fax .................................................................................................. 89
Set up HP Digital Fax (Windows) .................................................................. 89
Set up HP Digital Fax (OS X) .......................................................................... 89
Set up HP Digital Fax in the EWS .................................................................. 89
To modify HP Digital Fax settings ................................................................................... 89
Modify HP Digital Fax settings (Windows) ................................................... 90
Modify HP Digital Fax settings (OS X) ........................................................... 90
Modify HP Digital Fax settings in the EWS ................................................... 90
To turn o HP Digital Fax ................................................................................................ 90
Fax programs, systems, and software .............................................................................................. 90
Supported fax programs ................................................................................................. 90
Supported phone services - analog ................................................................................ 90
Alternate phone services - digital ................................................................................... 91
DSL ................................................................................................................ 91
PBX ................................................................................................................ 91
ISDN .............................................................................................................. 91
VoIP ............................................................................................................... 91
Set fax settings .................................................................................................................................................... 92
Send-fax settings .............................................................................................................................. 92
Set pauses or ash hooks ............................................................................................... 92
Set a dialing prex .......................................................................................................... 92
Set tone-dialing or pulse-dialing .................................................................................... 93
Set autoredial and the time between redials ................................................................. 93
To set the redial-on-busy option .................................................................. 93
To set the redial-on-no-answer option ........................................................ 93
To set the redial-on-connection-problem option ........................................ 94
Set the light/dark setting ................................................................................................ 94
Set the default resolution ............................................................................................... 94
Use cover-page templates .............................................................................................. 95
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Receive-fax settings .......................................................................................................................... 95
Set fax forwarding .......................................................................................................... 95
Block or unblock fax numbers ........................................................................................ 95
Set the number of rings-to-answer ................................................................................ 96
Set distinctive ring .......................................................................................................... 96
Use autoreduction for incoming faxes ........................................................................... 97
Set the fax sounds volume ............................................................................................. 97
Set stamp-received faxes ............................................................................................... 97
Send a fax ............................................................................................................................................................ 98
Send a fax from the control panel .................................................................................................... 98
Use phone-book entries .................................................................................................................... 98
Send a standard fax from the computer ........................................................................................... 99
To send a standard fax from the computer (Windows) .................................................. 99
To send a standard fax from the computer (OS X) ....................................................... 100
Send a fax from the software ......................................................................................................... 100
Send a fax using monitor dialing .................................................................................................... 100
Send a fax using printer memory ................................................................................................... 101
Receive a fax ...................................................................................................................................................... 102
Receive a fax manually ................................................................................................................... 102
Fax memory ..................................................................................................................................... 102
Reprint a fax .................................................................................................................. 102
Delete faxes from memory ........................................................................................... 102
Use the phone book ........................................................................................................................................... 103
Create and edit individual phone-book entries .............................................................................. 103
Create and edit group phone-book entries .................................................................................... 103
Delete phone-book entries ............................................................................................................. 103
Use reports ........................................................................................................................................................ 104
Print fax conrmation reports ........................................................................................................ 104
Print fax error reports ..................................................................................................................... 105
Print and view the fax log ............................................................................................................... 105
Clear the fax log .............................................................................................................................. 106
Print the details of the last fax transaction .................................................................................... 106
Print a Caller ID Report .................................................................................................................... 106
View the Call History ....................................................................................................................... 106
9 Solve problems .......................................................................................................................................... 107
Problem-solving checklist ................................................................................................................................. 107
Check that the product power is on ................................................................................................ 108
Check the control panel for error messages .................................................................................. 108
Test print functionality .................................................................................................................... 108
Test copy functionality .................................................................................................................... 108
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Test the fax-sending functionality ................................................................................................. 108
Test the fax-receiving functionality ................................................................................................ 108
Try sending a print job from a computer ........................................................................................ 109
Test the plug-and-print USB functionality ..................................................................................... 109
Factors that aect product performance ....................................................................................... 109
Information pages ............................................................................................................................................. 109
Factory-set defaults .......................................................................................................................................... 110
Cleaning routines ............................................................................................................................................... 111
Clean the printhead ......................................................................................................................... 111
Clean the scanner glass strip and platen ........................................................................................ 111
Clean the document feeder pick rollers and separation pad ......................................................... 112
Clean the touch screen .................................................................................................................... 112
Jams and paper-feed issues .............................................................................................................................. 113
The product does not pick up paper ............................................................................................... 113
The product picks up multiple sheets of paper .............................................................................. 113
Prevent paper jams ......................................................................................................................... 113
Clear jams ........................................................................................................................................ 114
Guidelines for clearing jams ......................................................................................... 115
Jam locations ................................................................................................................ 115
Clear jams from the document feeder ......................................................................... 116
Clear jams in Tray 1 (multipurpose tray) ...................................................................... 117
Clear jams in Tray 2 (tandem) ....................................................................................... 117
Clear jams in Tray 3 (tandem) ....................................................................................... 119
Clear jams in Tray 2 (single) .......................................................................................... 120
Clear jams in lower 550-sheet trays ............................................................................ 122
Clear jams in the 550-sheet tray or in the rst tray in stand .................... 122
Clear jams in the second tray in the 3x550-sheet tray and stand ............ 124
Clear jams in the third tray in the 3x550-sheet tray and stand ................ 125
Clear jams in HCI trays .................................................................................................. 127
Clear jams in left HCI tray ........................................................................... 128
Clear jams in right HCI tray ......................................................................... 130
Clear jams in the left door ............................................................................................ 132
Clear jams in the left duplexer ...................................................................................... 133
Clear jams in the right door .......................................................................................... 135
Clear jams in the right duplexer ................................................................................... 136
Clear jams in the output bin .......................................................................................... 137
Clear jams in the stapler/stacker .................................................................................. 138
Clear jams in the stapler ............................................................................................... 139
Cartridge issues ................................................................................................................................................. 141
Relled or remanufactured cartridges ........................................................................................... 142
Interpret control panel messages for cartridges ........................................................................... 142
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Cartridge Depleted ........................................................................................................ 142
Cartridge Low ................................................................................................................ 142
Cartridge Problem ......................................................................................................... 143
Cartridge Very Low ....................................................................................................... 143
Counterfeit or used [color] cartridge installed ............................................................. 143
Do not use SETUP cartridges ........................................................................................ 143
Genuine HP cartridge installed ..................................................................................... 143
Incompatible [color] ...................................................................................................... 144
Install [color] cartridge ................................................................................................. 144
Non-HP cartridges installed ......................................................................................... 144
Printer Failure ............................................................................................................... 144
Problem with Print System ........................................................................................... 144
Problem with Printer Preparation ................................................................................ 145
Problem with SETUP cartridges .................................................................................... 145
Use SETUP cartridges ................................................................................................... 145
Used [color] installed .................................................................................................... 145
Printing issues ................................................................................................................................................... 145
The product does not print ............................................................................................................. 146
Printing troubleshooting checklist ............................................................................... 146
Reinstall or replace the left duplexer ........................................................................... 147
Remove the printhead wiper restraints ....................................................................... 149
The product prints slowly ............................................................................................................... 150
Plug-and-print USB issues .............................................................................................................. 150
The Memory Device Options menu does not open when you insert the USB
accessory ...................................................................................................................... 150
The le does not print from the USB storage device ................................................... 151
The le that you want to print is not listed in the Memory Device Options menu ...... 151
Improve print quality ...................................................................................................................... 151
Check for genuine HP cartridges .................................................................................. 151
Use paper that meets HP specications ...................................................................... 151
Use the correct paper type setting in the printer driver .............................................. 152
Change the paper type and size setting (Windows) .................................. 152
Change the paper type and size setting (OS X) .......................................... 152
Use the printer driver that best meets your printing needs ........................................ 152
Print a print-quality report ........................................................................................... 153
Align the printhead ....................................................................................................... 153
Copy issues ........................................................................................................................................................ 154
Scan issues ........................................................................................................................................................ 154
Fax issues ........................................................................................................................................................... 154
Fax troubleshooting checklist ......................................................................................................... 155
Change error correction and fax speed ........................................................................................... 156
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Set the fax-error-correction mode ............................................................................... 156
Change the fax speed ................................................................................................... 156
Fax logs and reports ........................................................................................................................ 156
Print individual fax reports ........................................................................................... 156
Set the fax error report ................................................................................................. 157
Fax error messages ......................................................................................................................... 157
Communication error. ................................................................................................... 158
Document feeder door is open. Canceled fax. ............................................................. 158
Fax is busy. Canceled send. .......................................................................................... 158
Fax is busy. Redial pending. .......................................................................................... 158
Fax storage is full. Canceling the fax send. .................................................................. 159
Fax receive error. .......................................................................................................... 159
Fax Send error. .............................................................................................................. 159
Fax storage is full. ......................................................................................................... 160
Canceling the fax receive. .......................................................................... 160
No dial tone. .................................................................................................................. 160
No fax answer. Canceled send. ..................................................................................... 161
No fax answer. Redial pending. .................................................................................... 161
No fax detected. ............................................................................................................ 161
Solve problems sending faxes ........................................................................................................ 162
An error message displays on the control panel .......................................................... 162
Document feeder paper jam ...................................................................... 162
Scanner error .............................................................................................. 162
The control panel displays a Ready message with no attempt to send the fax. ......... 162
The control panel displays the message "Receiving Page 1" and does not progress
beyond that message ................................................................................................... 162
Faxes can be received, but not sent ............................................................................. 162
Unable to use fax functions from the control panel .................................................... 163
Unable to use phone-book entries ............................................................................... 163
Unable to use group phone-book entries .................................................................... 163
Receive a recorded error message from the phone company when trying to send
a fax ............................................................................................................................... 163
Unable to send a fax when a phone is connected to the product ................................ 164
Solve problems receiving faxes ...................................................................................................... 164
An error message displays on the control panel .......................................................... 164
The fax does not respond ............................................................................................. 164
Sender receives a busy signal ....................................................................................... 165
Cannot send or receive a fax on a PBX line .................................................................. 165
Solve general fax problems ............................................................................................................ 165
Faxes are sending slowly .............................................................................................. 165
Fax quality is poor ......................................................................................................... 165
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Fax cuts o or prints on two pages .............................................................................. 166
Connectivity issues ............................................................................................................................................ 166
Solve USB direct-connect problems ............................................................................................... 166
Solve network problems ................................................................................................................. 166
Poor physical connection .............................................................................................. 167
The computer is using the incorrect IP address for the product .................................. 167
The computer is unable to communicate with the product ......................................... 167
The product is using incorrect link and duplex settings for the network .................... 168
New software programs might be causing compatibility problems ........................... 168
The computer or workstation might be set up incorrectly .......................................... 168
The product is disabled, or other network settings are incorrect ............................... 168
Wireless network issues .................................................................................................................................... 168
Wireless connectivity checklist ....................................................................................................... 168
The product does not print, and the computer has a third-party rewall installed ...................... 169
The wireless connection does not work after moving the wireless router or product .................. 169
The wireless product loses communication when connected to a VPN ......................................... 169
The network does not appear in the wireless networks list .......................................................... 169
Product software issues (Windows) .................................................................................................................. 170
Product software issues (OS X) ......................................................................................................................... 171
The printer driver is not listed in the Print & Scan list .................................................................... 171
The product name does not appear in the product list in the Print & Scan list ............................. 171
The printer driver does not automatically set up the selected product in the Print & Scan list .... 171
A print job was not sent to the product that you wanted ............................................................... 171
When connected with a USB cable, the product does not appear in the Print & Scan list after
the driver is selected. ...................................................................................................................... 171
You are using a generic printer driver when using a USB connection ............................................ 172
10 Service and support ................................................................................................................................. 173
Customer support .............................................................................................................................................. 173
HP limited warranty statement ......................................................................................................................... 173
UK, Ireland, and Malta ..................................................................................................................... 175
Austria, Belgium, Germany, and Luxemburg .................................................................................. 175
Belgium, France, and Luxemburg ................................................................................................... 176
Italy .................................................................................................................................................. 177
Spain ................................................................................................................................................ 177
Denmark .......................................................................................................................................... 178
Norway ............................................................................................................................................ 178
Sweden ............................................................................................................................................ 178
Portugal ........................................................................................................................................... 178
Greece and Cyprus ........................................................................................................................... 179
Hungary ........................................................................................................................................... 179
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Czech Republic ................................................................................................................................ 179
Slovakia ........................................................................................................................................... 180
Poland ............................................................................................................................................. 180
Bulgaria ........................................................................................................................................... 180
Romania .......................................................................................................................................... 181
Belgium and the Netherlands ......................................................................................................... 181
Finland ............................................................................................................................................. 181
Slovenia ........................................................................................................................................... 182
Croatia ............................................................................................................................................. 182
Latvia ............................................................................................................................................... 182
Lithuania .......................................................................................................................................... 182
Estonia ............................................................................................................................................. 183
Russia .............................................................................................................................................. 183
Appendix A Technical information ................................................................................................................. 184
Product specications ....................................................................................................................................... 184
Print specications .......................................................................................................................... 184
Physical specications .................................................................................................................... 184
Warning icons .................................................................................................................................. 184
Power consumption and electrical specications .......................................................................... 185
Acoustic emission specications .................................................................................................... 185
Environmental specications ......................................................................................................... 185
Environmental product stewardship program .................................................................................................. 185
Protecting the environment ............................................................................................................ 186
Safety data sheets .......................................................................................................................... 186
Ozone production ............................................................................................................................ 186
Power consumption ........................................................................................................................ 186
European Union Commission Regulation 1275/2008 .................................................................... 187
Paper ............................................................................................................................................... 187
Plastics ............................................................................................................................................ 187
HP PageWide printing supplies ....................................................................................................... 187
Paper use ......................................................................................................................................... 187
Electronic hardware recycling ......................................................................................................... 187
Material restrictions ........................................................................................................................ 187
Material restrictions ...................................................................................................... 188
Battery disposal in Taiwan ............................................................................................ 188
California Perchlorate Material Notice ......................................................................... 188
EU Battery Directive ...................................................................................................... 188
Battery notice for Brazil ................................................................................................ 188
Chemical substances ....................................................................................................................... 189
EPEAT ............................................................................................................................................... 189
xiv ENWW
Disposal of waste equipment by users ........................................................................................... 189
Waste disposal for Brazil ................................................................................................................ 189
The Table of Hazardous Substances/Elements and their Content (China) .................................... 189
Restriction of hazardous substance (India) .................................................................................... 190
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan) ............... 191
Restriction on hazardous substances statement (Turkey) ............................................................ 192
Restriction on hazardous substances statement (Ukraine) ........................................................... 192
China energy label for printer, fax, and copier ............................................................................... 192
Regulatory information ..................................................................................................................................... 193
Regulatory notices .......................................................................................................................... 193
Regulatory model identication number ..................................................................... 193
FCC statement ............................................................................................................... 193
VCCI (Class B) compliance statement for users in Japan ................................................................ 194
Power cord instructions .................................................................................................................. 194
Notice to users in Japan about the power cord .............................................................................. 194
Notice to users in Korea .................................................................................................................. 194
Noise emission statement for Germany ......................................................................................... 194
European Union Regulatory Notice ................................................................................................. 195
Products with wireless functionality ............................................................................ 195
Models with fax capability only .................................................................................... 195
Visual display workplaces statement for Germany ........................................................................ 196
Additional statements for wireless products ................................................................................. 196
Exposure to radio frequency radiation ......................................................................... 196
Notice to users in Brazil ................................................................................................ 196
Notice to users in Canada ............................................................................................. 196
Notice to users in Canada (5 GHz) ................................................................................. 197
Notice to users in Serbia (5 GHz) .................................................................................. 197
Notice to users in Taiwan (5 GHz) ................................................................................. 197
Notice to users in Taiwan .............................................................................................. 197
Notice to users in Mexico .............................................................................................. 198
Notice to users in Japan ................................................................................................ 198
Notice to users in Korea ................................................................................................ 198
Additional statements for telecom (fax) products ......................................................................... 198
Additional FCC statement for telecom products (US) .................................................. 198
Industry Canada CS-03 requirements .......................................................................... 199
Notice to users of the Canadian telephone network .................................................... 200
Notice to users of the German telephone network ...................................................... 200
Notice to users in Japan ................................................................................................ 200
Australia wired fax statement ...................................................................................... 201
New Zealand telecom statements ................................................................................ 201
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Index ........................................................................................................................................................... 202
xvi ENWW
1 Get started
●
Welcome
●
Product features
●
Product views
●
Power on and o
●
Use the control panel
Welcome
Welcome to the electronic help for your HP PageWide printer. This help provides basic information about your
product, including:
●
A summary of product features
●
Options and settings for power management
●
How to use the control panel
●
How to gain access to onboard help and how-to videos
●
Customer support and HP contact information
●
Physical, electrical, acoustic, and environmental specications
●
Required legal, environmental, and regulatory information
HP provides the most current user guides, tips, troubleshooting, print resolutions, and other documentation
on a support site for PageWide printers. Go to HP Customer Support .
If you need help from an HP technical support representative to solve a problem, visit HP Customer Support.
Product features
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HP PageWide Pro MFP 772-777 series
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Environmental features
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Accessibility features
HP PageWide Pro MFP 772-777 series
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Tray capacity (75 gsm or 20–lb bond paper)
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Print
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Copy
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Scan
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Fax
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Connectivity
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Wireless
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Finishing
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Optional accessories
Tray capacity (75 gsm or 20–lb bond paper)
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Tray 1: 100 sheets
Tray 2 (single): 550 sheets
Tray 2 (tandem): 550 sheets
Tray 3 (tandem): 550 sheets
3x550-sheet tray and stand
4000-sheet high-capacity input trays and
stand
Output bin: 500 sheets
Stapler/stacker: 350 sheets
Document feeder: 100 sheets
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One-sided printing speeds in black and
color in Professional mode:
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Up to 35 pages per minute (ppm)
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Up to 45 ppm
Two-sided printing speeds in black and
color in Professional mode:
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Up to 24 ppm
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Up to 31 ppm
One-sided printing speeds in black and
color in General Oice mode:
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Up to 55 ppm
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Up to 65 ppm
Walk-up:
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Plug-and-print with Host USB Type
A port
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Printing of MS Oice documents
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Copy
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One-sided copying speeds in black and
color
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Up to 35 pages per minute (ppm)
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Up to 45 ppm
100-sheet document feeder supports
page sizes up to 420 mm (17 in) in length
and 297 mm (11 in) in width
Scan
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One-sided scanning speeds up to 50 ppm
in black and color
Two-sided scanning speeds up to 35 ppm
in black and color
Scan to walk-up USB device, computer,
email address, network folder, or
SharePoint site
Glass supports page sizes up to 420 mm
(17 in) in length and up to 297 mm (11 in)
in width
HP software enables scanning a
document to a le that can be edited
Compatible with TWAIN, WIA, and WSScan programs
Fax
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Fax to email address or network folder
Fax from walk-up control panel or from
program on connected computer
Fax archive, fax log, junk-fax blocking,
non-volatile fax memory, fax redirect
feature
Connectivity
802.3 LAN (10/100/1000) Ethernet port
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ENWW Product features 3
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Host USB Type A ports (front and back)
Device USB Type B port (back)
2 RJ-11 modem port/phone line
Wireless
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Embedded wireless capability
802.11n dual-band support
NFC-enabled (Near Field
Communications); walk-up printing from
smart phones and tablets
Bluetooth Smart
Wi-Fi Direct
Finishing
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Stapler/stacker
Optional accessories
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550-sheet tray
550-sheet tray and stand
3x550-sheet tray and stand
4000-sheet high-capacity input trays and
stand
128GB eMMC (embedded MultiMediaCard)
Hardware integration pocket (for
connecting accessory and third-party
devices)
Environmental features
Feature
Duplex printing Automatic two-sided printing is available on all models of this product. Two-
Environmental benet
sided printing saves the environment and saves you money.
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Feature Environmental benet
Print multiple pages per sheet Save paper by printing two or more pages of a document side-by-side on one
Copies multiple pages per sheet Save paper by copying two pages of an original document side-by-side on one
Recycling Reduce waste by using recycled paper.
Energy savings Sleep modes and timer options enable this product to quickly go into reduced
Accessibility features
The product includes several features that aid users with limited vision, hearing, dexterity, or strength:
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Online user guide is compatible with text screen-readers.
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Cartridges can be installed and removed using one hand.
Product views
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Front left view
sheet of paper. Access this feature through the printer driver.
sheet of paper.
Recycle cartridges by using the HP Planet Partners return process.
power states when not printing, thus saving energy.
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Front right view
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Back view
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Cartridge and product numbers
Front left view
Label Description
1 Left door
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Label Description
2 Host USB Type A port
3 Scanner glass
4 Control panel (the following sizes depend on model):
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203-mm (8-in) (shown)
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109-mm (4.3-in)
5 Release button for 203-mm (8-in) control panel - press to raise the control panel
6 Lower trays (available as a standard feature or as an optional accessory):
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550-sheet tray
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550-sheet tray and stand
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3x550-sheet tray and stand (shown)
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4000-sheet high-capacity input trays and stand
7 Depending on model, the product may have one of the following:
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Tray 2 (single), right graphic: This is the default tray for the product
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Trays 2 and 3 (tandem), left graphic: Tray 3 is the default tray for the product
8 Power button
9 Stapler/stacker (available on select models)
10 Cartridge door
11 Left duplexer
Front right view
Label Description
1 Document feeder cover
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Label Description
2 Document feeder output bin
3 Document feeder paper guides
4 Document feeder loading area
5 Document feeder output bin stop
6 Lower right door (available in some models only)
7 Right door
8 Right duplexer
9 Output bin
Back view
Label Description
1 Stapler door (available on select models)
2 Tray 1 extension
3 Tray 1 (multipurpose tray)
4 Fax connection ports
5 Ethernet connection port
6 Host USB Type A port and Device USB Type B port
7 Power cord connection
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Cartridge and product numbers
Label Description
1 Cartridge slots
2 Cartridge part numbers
3 Product serial number and product number
Power on and o
NOTICE: To prevent damage to the product, use only the power cord that is provided with the product.
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Turn the product on and o
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Manage power
Turn the product on and o
Turn the product on
1. Connect the power cord that is provided with the product to the connection port on the back of the
product.
2. Connect the power cord to a wall outlet.
NOTE: Make sure that your power source is adequate for the product voltage rating. The product uses
either 100-240 V ac or 200-240 V ac and 50/60 Hz.
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3. Press and release the power button on the front of the product.
Turn the product o
The amount of time it takes to turn o depends on the functions the product is performing at the time.
NOTE: Do not turn o the product if a cartridge is missing. Damage to the product can result.
▲
Press and release the power button on the front of the product to turn o your HP PageWide Pro MFP
772-777 series printer.
A warning message appears on the control panel if you attempt to turn the product o when one or
more cartridges are missing.
NOTICE: To prevent print-quality problems, turn o the product by using the power button on the
front only. Do not unplug the product, turn o the powerstrip, or use any other method.
Manage power
HP PageWide Pro MFP 772-777 series printers include power-management features that can help reduce
power consumption and save energy:
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Sleep Mode puts the product in a reduced power-consumption state if it has been idle for a specic
length of time. You can set the length of time before the product enters Sleep Mode from the control
panel.
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Schedule On/O enables you to turn the product on or o automatically on days and times that you set
from the control panel. For example, you can set the product to turn o at 6 p.m. on Monday through
Friday.
NOTE: You can also manage power from the HP Embedded Web Server. For more information, see Settings
tab.
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Set the Sleep Mode time
1. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or
touch the strip at the top of the home screen).
2. On the control panel dashboard, touch (Setup).
3. Touch Power Management, and then touch Sleep Mode.
4. Select one of the time-interval options.
The product switches into a reduced power-consumption state when it has been idle for the amount of time
that you select.
Schedule the product to turn on or o
1. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or
touch the strip at the top of the home screen).
2. On the control panel dashboard, touch (Setup).
3. Touch Power Management, and then touch Schedule Wake/Sleep.
4. Turn the Schedule On or Schedule O option on.
5. Select the Schedule On or Schedule O options, and then select the day and time that you want to
schedule.
The product switches on or o at the times and days that you select.
NOTE: The product cannot receive faxes when it is turned o.
Use the control panel
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Control panel buttons
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Control panel home screen
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Control panel dashboard
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Quick Sets
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Help features
Control panel buttons
Buttons and indicator lights on the product control panel of HP PageWide Pro MFP 772-777 series printers
appear lit when their function is available and are darkened if their function is not available.
The following diagrams depict the 203-mm (8-in) control panel on the left and the 109-mm (4.3-in) control
panel on the right.
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1 Back or Cancel button.
Touch to return to the previous screen, or to cancel the current process.
2 Wireless network indicator (available in some printers only).
Solid blue when the product is connected to a wireless network. Blinks when the product is searching for a
wireless connection. O if one of the following is true:
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The product is connected to a wired network.
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The wireless network is turned o.
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The administrator disables the wireless feature.
3 NFC (Near Field Communications) indicator (available in some printers only).
Touch with your NFC-enabled device for fast and easy mobile printing.
4 Home button.
Touch to view the control panel home screen.
5 Help button.
Touch to view the Help menu options.
Control panel home screen
The control panel home screen displays a dashboard, applications, and user-dened shortcut jobs.
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1 Sign-in icon.
The product can be set up to require users to sign in before using some applications. Touch here to sign in with an access
code.
2 Dashboard.
Dashboard icons show current product status and provide access to screens for changing product settings (see Control
panel dashboard). To view the full dashboard, touch the strip at the top of the home screen, or press and drag the handle
at the center of the dashboard strip.
3 Time and date display.
This section also displays scheduled events, like scheduled o time (see Manage power).
4 Help button.
Touch to view the Help menu options.
5 Application or setup icons.
Press and drag to scroll horizontally through the available icons. Touch an icon to view an application or setup screen.
Control panel dashboard
To open the dashboard, swipe the dashboard tab at the top of any screen downward, or touch the strip at the
top of the home screen.
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1 Larger icons appear across the top of the dashboard. These icons indicate the status of the product and enable you to
2 A yellow or red triangle appears on an icon to indicate that user attention is required.
Quick Sets
Quick Sets are shortcut jobs that are available from the home screen or within the Quick Sets feature on the
product control panel and do not impact the defaults set for the base application. To use a Quick Set on the
product control panel, enable the base application.
Create Quick Sets for the following base applications to improve job accuracy and the time to complete a job:
●
●
●
●
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change product settings.
Swipe to scroll horizontally through the available icons. Touch an icon to view a status screen or to change product
settings.
In the example above, a yellow warning indicates that the contents of one or more cartridges are low.
Scan to email
Fax (if available)
Scan to network folder
Scan to USB
Scan to SharePoint
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Copy
Select from various job options, such as starting a job immediately upon selection of a Quick Set or requiring
an image preview before starting a job.
Use the HP Embedded Web Server (EWS) to create Quick Sets. From the printer control panel, touch
(Ethernet) to obtain the printer IP address. Type the IP address in a supported web browser. Click the Settings
tab, followed by Control Panel Customization, and then select Quick Sets. Follow the onscreen instructions.
Help features
HP PageWide Pro MFP 772-777 series printers have built-in help that is accessible from the control panel.
Help features include tips, important product information that you can view or print, and animations that
show how to perform tasks or solve problems.
To view these help features, touch (Help) in the dashboard or (Help) on the printer control panel.
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Printer information
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Help animations
Printer information
The Printer Information page displays the following information about your HP PageWide Pro MFP 772-777
series printer:
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Model name and number
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Product serial number
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Product Service ID
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Current rmware version number
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Usage, status, and settings information (if you print the full product information and printer status
report pages)
View or print a Printer Information page
1. Touch (Help) in the dashboard or (Help) on the printer control panel.
2. Touch Printer Information.
3. If you want to print the information, touch Print.
Help animations
The built-in help contains animations that show how to perform tasks or solve problems. To select and view
an available help animation:
1. Touch (Help) in the dashboard or (Help) on the printer control panel.
2. Touch How To Videos.
3. Select an animation to play.
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