User Guide
© Copyright 2016 HP Development Company,
L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Celeron, Centrino, and Pentium are
trademarks of Intel Corporation in the U.S. and
other countries. Windows is either a registered
trademark or trademark of Microsoft
Corporation in the United States and/or other
countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: April 2016
Document Part Number: 851634–001
Product notice
This guide describes features that are common
to most products. Some features may not be
available on your computer.
Not all features are available in all editions or
versions of Windows. Systems may require
upgraded and/or separately purchased
hardware, drivers, software or BIOS update to
take full advantage of Windows functionality.
See http://www.microsoft.com.
To access the latest user guides or manuals for
your product, go to http://www.hp.com/
support, and select your country. Select Find
your product, and then follow the on-screen
instructions.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and
software) within 14 days for a full refund
subject to the refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place
the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
comply with the user-accessible surface temperature limits defined by the International Standard for Safety
of Information Technology Equipment (IEC 60950-1).
iii
iv Safety warning notice
Processor configuration setting (select products only)
IMPORTANT: Select products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron®
N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is
configured as described, do not change the processor configuration setting in msconfig.exe from 4 or 2
processors to 1 processor. If you do so, your computer will not restart. You will have to perform a factory
reset to restore the original settings.
v
vi Processor configuration setting (select products only)
Table of contents
1 Starting right ................................................................................................................................................ 1
Visit the HP Apps Store .......................................................................................................................................... 1
Best practices ......................................................................................................................................................... 1
More HP resources ................................................................................................................................................. 2
2 Getting to know your computer ...................................................................................................................... 4
Locating hardware ................................................................................................................................................. 4
Locating software .................................................................................................................................................. 4
Rear side ................................................................................................................................................................ 5
Display ................................................................................................................................................................... 6
Top ......................................................................................................................................................................... 7
TouchPad ............................................................................................................................................. 7
Lights ................................................................................................................................................... 8
Button and speakers ........................................................................................................................... 9
Keys ................................................................................................................................................... 10
Using the action keys ........................................................................................................................ 11
Bottom ................................................................................................................................................................. 12
Labels ................................................................................................................................................................... 13
3 Connecting to a network .............................................................................................................................. 14
Connecting to a wireless network ....................................................................................................................... 14
Using the wireless controls ............................................................................................................... 14
Airplane mode key .......................................................................................................... 14
Operating system controls ............................................................................................. 14
Connecting to a WLAN ....................................................................................................................... 15
Using HP Mobile Broadband (select products only) ......................................................................... 15
Using GPS (select products only) ...................................................................................................... 16
Using Bluetooth wireless devices (select products only) ................................................................ 16
Connecting Bluetooth devices ........................................................................................ 16
Connecting to a wired network—LAN (select products only) ............................................................................ 17
Sharing data and drives and accessing software ............................................................................................... 17
4 Enjoying entertainment features .................................................................................................................. 18
Using a webcam ................................................................................................................................................... 18
Using audio .......................................................................................................................................................... 18
Connecting speakers ......................................................................................................................... 18
vii
Connecting headsets ......................................................................................................................... 18
Using sound settings ......................................................................................................................... 19
Using video .......................................................................................................................................................... 19
Connecting video devices using a USB Type-C cable ........................................................................ 20
Discovering and connecting to Miracast-compatible wireless displays (select products only) ..... 21
Discovering and connecting to Intel WiDi certified displays (select Intel products only) ............... 21
5 Navigating the screen .................................................................................................................................. 22
Using TouchPad gestures .................................................................................................................................... 22
Tap ..................................................................................................................................................... 22
Two-finger pinch zoom ..................................................................................................................... 23
Two-finger scroll ............................................................................................................................... 23
Two-finger tap .................................................................................................................................. 23
Four-finger tap .................................................................................................................................. 24
Three-finger swipe ............................................................................................................................ 24
Using the keyboard and optional mouse ............................................................................................................ 24
6 Managing power .......................................................................................................................................... 25
Initiating and exiting Sleep and Hibernation ...................................................................................................... 25
Manually initiating and exiting Sleep ................................................................................................ 26
Manually initiating and exiting Hibernation (select products only) ................................................. 26
Setting password protection on wakeup (exiting Sleep or Hibernation) ......................................... 26
Using the power meter and power settings ........................................................................................................ 27
Running on battery power ................................................................................................................................... 27
Factory-sealed battery ..................................................................................................................... 27
Finding battery information .............................................................................................................. 28
Conserving battery power ................................................................................................................. 28
Identifying low battery levels ........................................................................................................... 28
Resolving a low battery level ............................................................................................................ 29
Resolving a low battery level when external power is available .................................. 29
Resolving a low battery level when no power source is available ................................ 29
Resolving a low battery level when the computer cannot exit Hibernation ................. 29
Running on AC power ........................................................................................................................................... 29
Troubleshooting power problems .................................................................................................... 30
Shutting down (turning off) the computer ......................................................................................................... 30
7 Maintaining your computer .......................................................................................................................... 32
Improving performance ....................................................................................................................................... 32
Using Disk Defragmenter .................................................................................................................. 32
Using Disk Cleanup ............................................................................................................................ 32
viii
Using HP 3D DriveGuard (select products only) ............................................................................... 32
Identifying HP 3D DriveGuard status .............................................................................. 33
Updating programs and drivers .......................................................................................................................... 33
Cleaning your computer ...................................................................................................................................... 33
Cleaning procedures ......................................................................................................................... 33
Cleaning the display ........................................................................................................ 34
Cleaning the sides or cover ............................................................................................. 34
Cleaning the TouchPad, keyboard, or mouse (select products only) ............................ 34
Traveling with or shipping your computer .......................................................................................................... 34
8 Securing your computer and information ...................................................................................................... 36
Using passwords .................................................................................................................................................. 36
Setting Windows passwords ............................................................................................................. 36
Setting Setup Utility (BIOS) passwords ............................................................................................ 37
Using Windows Hello (select products only) ....................................................................................................... 37
Using Internet security software ......................................................................................................................... 37
Using antivirus software ................................................................................................................... 38
Using firewall software ..................................................................................................................... 38
Installing software updates ................................................................................................................................ 38
Using HP Touchpoint Manager (select products only) ........................................................................................ 39
Securing your wireless network .......................................................................................................................... 39
Backing up your software applications and information ................................................................................... 39
Using an optional security cable (select products only) ..................................................................................... 39
9 Using Setup Utility (BIOS) ............................................................................................................................. 40
Starting Setup Utility (BIOS) ................................................................................................................................ 40
Updating Setup Utility (BIOS) .............................................................................................................................. 40
Determining the BIOS version ........................................................................................................... 40
Downloading a BIOS update .............................................................................................................. 41
10 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 42
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 42
11 Backing up, restoring, and recovering ......................................................................................................... 44
Creating recovery media and backups ................................................................................................................ 44
Creating HP Recovery media (select products only) ........................................................................ 44
Using Windows tools ........................................................................................................................................... 45
Restore and recovery .......................................................................................................................................... 46
Recovering using HP Recovery Manager .......................................................................................... 46
What you need to know before you get started ............................................................ 46
ix
Using the HP Recovery partition (select products only) ................................................ 47
Using HP Recovery media to recover ............................................................................. 47
Changing the computer boot order ................................................................................ 48
Removing the HP Recovery partition (select products only) ......................................... 49
12 Specifications ........................................................................................................................................... 50
Input power .......................................................................................................................................................... 50
Operating environment ....................................................................................................................................... 50
13 Electrostatic Discharge .............................................................................................................................. 52
14 Accessibility .............................................................................................................................................. 53
Supported assistive technologies ....................................................................................................................... 53
Contacting support .............................................................................................................................................. 53
Index ............................................................................................................................................................. 54
x
1 Starting right
This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to
learn about best practices after you set up your computer, fun things to do with your computer, and where to
find additional HP resources.
Visit the HP Apps Store
The HP Apps Store offers a wide choice of popular games, entertainment and music apps, productivity apps,
and apps exclusive to HP that you can download to the desktop. The selection is updated regularly and
includes regional content and country-specific offers. Be sure to check the HP Apps Store frequently for new
and updated features.
IMPORTANT: You must be connected to the Internet to access the HP Apps Store.
To view and download an app:
1. Select the Start button, and then select the Store app.
‒ or –
Select the Store icon next to the taskbar search box.
2. Select the app you want to download, and then follow the on-screen instructions. When the download is
complete, the app appears on the All apps screen.
Best practices
After you set up and register the computer, we recommend the following steps to get the most out of your
smart investment:
●
Back up your hard drive by creating recovery media. See Backing up, restoring, and recovering
on page 44.
●
If you haven’t already done so, connect to a wired or wireless network. See details in Connecting to a
network on page 14.
●
Become familiar with the computer hardware and software. For more information, see Getting to know
your computer on page 4 and Enjoying entertainment features on page 18.
●
Update or purchase antivirus software. See Using antivirus software on page 38.
Visit the HP Apps Store 1
More HP resources
To locate resources that provide product details, how-to information, and more, use this table.
Resource Contents
Setup Instructions
HP support
For HP support, go to http://www.hp.com/support.
Safety & Comfort Guide
To access this guide:
▲
Select the Start button, select All apps, select HP
Help and Support, and then select HP
Documentation.
‒ or –
▲
Select the Start button, select All apps, select HP,
and then select HP Documentation.
‒ or –
▲
Type support in the taskbar search box, and then
select the HP Support Assistant app. Select My PC,
select the Specifications tab, and then select User
Guides.
‒ or –
▲
Click the question mark icon in the taskbar. Select My
PC, select the Specifications tab, and then select
User Guides.
‒ or –
▲
Go to http://www.hp.com/ergo.
IMPORTANT: You must be connected to the
Internet to access the latest version of the user
guide.
●
Overview of computer setup and features
●
Online chat with an HP technician
●
Support telephone numbers
●
HP service center locations
●
Proper workstation setup
●
Guidelines for posture and work habits that increase your comfort
and decrease your risk of injury
●
Electrical and mechanical safety information
Regulatory, Safety and Environmental Notices
To access this document:
▲
Select the Start button, select All apps, select HP
Help and Support, and then select HP
Documentation.
‒ or –
▲
Select the Start button, select All apps, select HP,
and then select HP Documentation.
‒ or –
▲
Type support in the taskbar search box, and then
select the HP Support Assistant app. Select My PC,
select the Specifications tab, and then select User
Guides.
‒ or –
2 Chapter 1 Starting right
●
Important regulatory notices, including information about proper
battery disposal, if needed.
Resource Contents
▲
Click the question mark icon in the taskbar. Select My
PC, select the Specifications tab, and then select
User Guides.
Limited Warranty*
To access this document:
▲
Select the Start button, select All apps, select HP
Help and Support, and then select HP
Documentation.
‒ or –
▲
Select the Start button, select All apps, select HP,
and then select HP Documentation.
‒ or –
▲
Type support in the taskbar search box, and then
select the HP Support Assistant app. Select My PC,
select the Specifications tab, and then select User
Guides.
‒ or –
▲
Click the question mark icon in the taskbar. Select My
PC, select the Specifications tab, and then select
User Guides.
‒ or –
▲
Go to http://www.hp.com/go/orderdocuments.
IMPORTANT: You must be connected to the
Internet to access the latest version of the user
guide.
●
Specific warranty information about this computer
*You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In
some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided
in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacific, you
can write to HP at POD, PO Box 161, Kitchener Road Post Office, Singapore 912006. Include your product name, and your name, phone
number, and postal address.
More HP resources 3
2 Getting to know your computer
Locating hardware
To find out what hardware is installed on your computer:
▲
Type device manager in the taskbar search box, and then select the Device Manager app.
A list displays all the devices installed on your computer.
For information about system hardware components and the system BIOS version number, press fn+esc
(select products only).
Locating software
To find out what software is installed on your computer:
▲
Select the Start button, and then select All apps.
‒ or –
Right-click the Start button, and then select Programs and Features.
4 Chapter 2 Getting to know your computer
Rear side
Component Description
(1) AC adapter and battery light
(2) USB Type-C power connector and charging port Connects a USB device with a Type-C connector to an AC adapter
(3) USB Type-C power connector and Thunderbolt
ports (2)
(4) Audio-out (headphone)/Audio-in (microphone)
combo jack
●
White: The AC adapter is connected and the battery is fully
charged.
●
Blinking white: The AC adapter is disconnected and the
battery has reached a low battery level.
●
Amber: The AC adapter is connected and the battery is
charging.
●
Off: The battery is not charging.
to provide power to the computer and can provide video output.
This port can also charge products such as cell phones, laptops,
tablets, and MP3 players, even when the computer is off.
NOTE: Adapters (purchased separately) may be required.
Connect USB devices with a Type-C connector to an AC adapter
to provide power to the computer and can provide video or
high-resolution display output. These ports can also charge
products such as cell phones, laptops, tablets, and MP3 players,
even when the computer is off.
NOTE: Your computer may also support a Thunderbolt
docking station.
NOTE: Adapters (purchased separately) may be required.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.
To access this guide:
▲
Select the Start button, select All apps, select HP Help
and Support, and then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
Rear side 5
Display
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2) Internal microphones (2) Record sound.
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures photographs. Some products allow you
to video conference and chat online using streaming video.
To use a webcam (integrated camera):
▲
Type camera in the taskbar search box, and then select
Camera.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
▲
Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation.
6 Chapter 2 Getting to know your computer
Top
TouchPad
Component Description
(1) TouchPad zone Reads your finger gestures to move the pointer or activate
items on the screen.
NOTE: For more information, see Using TouchPad gestures
on page 22.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
Top 7
Lights
Component Description
(1) Power light
(2) Caps lock light On: Caps lock is on, which switches the key input to all capital
(3) Mute light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display
and other unneeded components.
●
Off: The computer is off or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
letters.
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
8 Chapter 2 Getting to know your computer
Button and speakers
Component Description
(1) Power button
(2) Speakers (4) Produce sound.
●
When the computer is off, press the button to turn on the
computer.
●
When the computer is on, press the button briefly to
initiate Sleep.
●
When the computer is in the Sleep state, press the button
briefly to exit Sleep.
●
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineffective, press and hold the power button
down for at least 5 seconds to turn off the computer.
To learn more about your power settings, see your power
options.
▲
Type power in the taskbar search box, and then select
Power and sleep settings.
‒ or –
Right-click the Start button, and then select Power
Options.
Top 9
Keys
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with the esc key or one of the action keys.
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Action keys Execute frequently used system functions.
NOTE: On select products, the f5 action key turns the
keyboard backlight feature off or on.
10 Chapter 2 Getting to know your computer
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