Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft and
Windows are U.S. registered trademarks of the
Microsoft group of companies.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: August 2015
Document Part Number: 827231-001
Product notice
This guide describes features that are common
to most products. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
To access the latest user guide, go to
http://www.hp.com/support, and select your
country. Select Drivers & Downloads, and then
follow the on-screen instructions.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the
computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, at
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to come into contact with the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
comply with the user-accessible surface temperature limits dened by the International Standard for Safety
of Information Technology Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Starting right ................................................................................................................................................ 1
Visit the HP Apps Store .......................................................................................................................................... 1
Best practices ......................................................................................................................................................... 1
More HP resources ................................................................................................................................................. 2
2 Getting to know your computer ...................................................................................................................... 4
Right side ............................................................................................................................................................... 5
Left side ................................................................................................................................................................. 6
Top edge ................................................................................................................................................................. 8
3 Using the keyboard base .............................................................................................................................. 10
Keyboard base components ................................................................................................................................ 10
Top ..................................................................................................................................................... 10
Connecting the tablet to the keyboard base ....................................................................................................... 13
4 Connecting to a network .............................................................................................................................. 14
Connecting to a wireless network ....................................................................................................................... 14
Using the wireless controls ............................................................................................................... 14
Operating system controls ............................................................................................. 14
Connecting to a WLAN ....................................................................................................................... 15
Using HP Mobile Broadband (select products only) .......................................................................... 15
Using HP DataPass (select products only) ........................................................................................ 16
Using GPS (select products only) ...................................................................................................... 16
Using Bluetooth wireless devices (select products only) ................................................................. 16
Connecting to a wired network—LAN (select products only) ............................................................................. 16
Sharing data and drives and accessing software ................................................................................................ 17
v
5 Enjoying entertainment features .................................................................................................................. 18
Using a webcam (select products only) ............................................................................................................... 18
Using audio .......................................................................................................................................................... 18
Using sound settings ......................................................................................................................... 19
Using video .......................................................................................................................................................... 19
Connecting video devices using an HDMI cable (select products only) ............................................ 20
Setting up HDMI audio .................................................................................................... 21
Discovering and connecting to Miracast-compatible wireless displays (select products only) ...... 21
6 Navigating the screen .................................................................................................................................. 22
Using the TouchPad and touch screen gestures ................................................................................................. 22
Tap ..................................................................................................................................................... 22
Using the keyboard and optional mouse ............................................................................................................. 24
Using the on-screen keyboard ............................................................................................................................ 24
7 Managing power .......................................................................................................................................... 25
Initiating and exiting Sleep and Hibernation ....................................................................................................... 25
Manually initiating and exiting Sleep ................................................................................................ 26
Manually initiating and exiting Hibernation (select products only) ................................................. 26
Setting password protection on wakeup (exiting Sleep or Hibernation) ......................................... 26
Using the power meter and power settings ........................................................................................................ 27
Running on battery power ................................................................................................................................... 27
Resolving a low battery level ............................................................................................................ 29
Resolving a low battery level when external power is available ................................... 29
Resolving a low battery level when no power source is available ................................. 29
Resolving a low battery level when the computer cannot exit Hibernation .................. 29
Running on AC power ........................................................................................................................................... 29
Troubleshooting power problems ..................................................................................................... 30
vi
Shutting down (turning o) the computer .......................................................................................................... 30
8 Maintaining your computer .......................................................................................................................... 32
Using Disk Defragmenter .................................................................................................................. 32
Using Disk Cleanup ............................................................................................................................ 32
Using HP 3D DriveGuard (select products only) ................................................................................ 32
Identifying HP 3D DriveGuard status .............................................................................. 33
Updating programs and drivers .......................................................................................................................... 33
Cleaning your computer ...................................................................................................................................... 33
Cleaning the display ........................................................................................................ 34
Cleaning the sides or cover ............................................................................................. 34
Cleaning the TouchPad, keyboard, or mouse (select products only) ............................. 34
Traveling with or shipping your computer .......................................................................................................... 34
9 Securing your computer and information ....................................................................................................... 36
Using passwords .................................................................................................................................................. 36
Setting Windows passwords ............................................................................................................. 36
Using the ngerprint reader (select products only) ............................................................................................ 37
Using Internet security software ......................................................................................................................... 38
Using antivirus software ................................................................................................................... 38
Using rewall software ..................................................................................................................... 38
Using HP Touchpoint Manager (select products only) ........................................................................................ 39
Securing your wireless network .......................................................................................................................... 39
Backing up your software applications and information .................................................................................... 39
Using an optional security cable ......................................................................................................................... 39
10 Using Setup Utility (BIOS) ........................................................................................................................... 41
Determining the BIOS version ........................................................................................................... 41
Downloading a BIOS update .............................................................................................................. 42
Synchronizing a tablet and keyboard (select products only) .............................................................................. 43
11 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 44
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 44
vii
12 Backing up, restoring, and recovering .......................................................................................................... 46
Creating recovery media and backups ................................................................................................................ 46
Creating HP Recovery media (select products only) ......................................................................... 46
Using Windows tools ........................................................................................................................................... 47
Restore and recovery ........................................................................................................................................... 48
Recovering using HP Recovery Manager ........................................................................................... 48
What you need to know before you get started ............................................................. 48
Using the HP Recovery partition (select products only) ................................................. 49
Using HP Recovery media to recover .............................................................................. 49
Changing the computer boot order ................................................................................ 50
Removing the HP Recovery partition (select products only) ......................................... 51
Input power .......................................................................................................................................................... 52
Contacting support .............................................................................................................................................. 54
Index ............................................................................................................................................................. 55
viii
1Starting right
This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to
learn about best practices after you set up your computer, fun things to do with your computer, and where to
nd additional HP resources.
Visit the HP Apps Store
The HP Apps Store oers a wide choice of popular games, entertainment and music apps, productivity apps,
and apps exclusive to HP that you can download to the desktop. The selection is updated regularly and
includes regional content and country-specicoers. Be sure to check the HP Apps Store frequently for new
and updated features.
IMPORTANT: You must be connected to the Internet to access the HP Apps Store.
To view and download an app:
1.Select the Start button, and then select the Store app.
‒ or –
Select the Store icon next to the taskbar search box.
2.Select HP picks to view all the available apps.
NOTE: HP picks is available in select countries only.
3.Select the app you want to download, and then follow the on-screen instructions. When the download is
complete, the app appears on the All apps screen.
Best practices
After you set up and register the computer, we recommend the following steps to get the most out of your
smart investment:
●
Back up your hard drive by creating recovery media. See Backing up, restoring, and recovering
on page 46.
●
If you haven’t already done so, connect to a wired or wireless network. See details in Connecting to a
network on page 14.
●
Become familiar with the computer hardware and software. For more information, see Getting to know
your computer on page 4 and Enjoying entertainment features on page 18.
●
Update or purchase antivirus software. See Using antivirus software on page 38.
Visit the HP Apps Store1
More HP resources
To locate resources that provide product details, how-to information, and more, use this table.
ResourceContents
Setup Instructions
Get started app
To access the Get started app:
▲
Select the Start button, and then select the Get
started app.
HP support
For U.S. support, go to http://www.hp.com/go/contactHP.
For worldwide support, go to http://welcome.hp.com/
country/us/en/wwcontact_us.html.
Safety & Comfort Guide
To access this guide:
1.Type support in the taskbar search box, and then
select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2.Select My PC, select the Specications tab, and then
select User Guides.
‒ or –
Go to http://www.hp.com/ergo.
●
Overview of computer setup and features
●
A broad range of how-to information and troubleshooting tips
●
Online chat with an HP technician
●
Support telephone numbers
●
HP service center locations
●
Proper workstation setup
●
Guidelines for posture and work habits that increase your comfort
and decrease your risk of injury
●
Electrical and mechanical safety information
Regulatory, Safety and Environmental Notices
To access this document:
1.Type support in the taskbar search box, and then
select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2.Select My PC, select the Specications tab, and then
select User Guides.
Limited Warranty*
To access this document:
1.Type support in the taskbar search box, and then
select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2.Select My PC, and then select Warranty and services.
‒ or –
●
Important regulatory notices, including information about proper
battery disposal, if needed.
●
Specic warranty information about this computer
2Chapter 1 Starting right
ResourceContents
Go to http://www.hp.com/go/orderdocuments.
*You can nd your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In
some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided
in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacic, you
can write to HP at Hewlett Packard, POD, P.O. Box 200, Alexandra Post Oice, Singapore 911507. Include your product name, and your
name, phone number, and postal address.
More HP resources3
2Getting to know your computer
Locating hardware
To nd out what hardware is installed on your computer:
▲
Type device manager in the taskbar search box, and then select the Device Manager app.
A list displays all the devices installed on your computer.
For information about system hardware components and the system BIOS version number, press fn+esc
(select products only).
Locating software
To nd out what software is installed on your computer:
▲
Select the Start button, and then select All apps.
‒ or –
Right-click the Start button, and then select Programs and Features.
4Chapter 2 Getting to know your computer
Right side
ComponentDescription
(1)Volume buttonsControl speaker volume on the tablet.
(2)Windows buttonOpens the Start menu.
(3)Memory card readerReads optional memory cards that enable you to store, manage,
▲
To increase speaker volume, press the + edge of the
button.
share or access information.
To insert a card:
1.Hold the card label-side up, with connectors facing the
computer.
2.Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
▲
Press in on the card, and then remove it from the memory
card reader.
(4)HDMI portConnects an optional video or audio device, such as a high-
denition television, any compatible digital or audio component,
or a high-speed High-Denition Multimedia Interface (HDMI)
device.
(5)USB Type-C portConnects any device with a Type-C connector.
NOTE: Some USB Type-C ports can charge select models of
cell phones, laptops, tablets, and MP3 players. even when the
computer is o. Some can also connect DisplayPort, VGA, HDMI,
and other video devices.
(6)AC adapter and battery light
(7)USB 3.0 portConnects optional USB 3.0 devices and provides enhanced USB
●
White: The AC adapter is connected and the battery is fully
charged.
●
Blinking white: The AC adapter is disconnected and the
battery has reached a low battery level.
●
Amber: The AC adapter is connected and the battery is
charging.
●
O: The battery is not charging.
power performance.
Right side5
Left side
ComponentDescription
Audio-out (headphone)/Audio-in (microphone)
jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional microphone-only devices.
WARNING! To reduce the risk of personal injury, lower the
volume setting before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices.
To access this document:
▲
Type support in the taskbar search box, and then select
the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audioin (microphone).
6Chapter 2 Getting to know your computer
Display
ComponentDescription
(1)WLAN antennas (2)*Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2)WebcamRecords video and captures photographs. Some models allow you to
video conference and chat online using streaming video.
To use the webcam:
▲
Type camera in the taskbar search box, and then select
Camera.
(3)Webcam lightOn: The webcam is in use.
(4)Ambient light sensorAutomatically adjusts the display brightness based on the lighting
conditions in your environment.
(5)Speakers (2)Produce sound.
*The antenna is not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this document:
Type support in the taskbar search box, and then select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
Display7
Top edge
ComponentDescription
(1)Power button
(2)Internal microphonesRecord sound.
Bottom edge
●
When the tablet is o, press the button to turn on the
tablet.
●
When the tablet is on, press the button briey to initiate
Sleep.
●
When the tablet is in the Sleep state, press the button
briey to exit Sleep.
●
When the tablet is in Hibernation, press the button briey
to exit Hibernation.
CAUTION: Pressing and holding down the power button will
result in the loss of unsaved information.
If the tablet has stopped responding and Windows shutdown
procedures are ineective, press and hold the power button
down for at least 10 seconds to turn o the tablet.
To learn more about your power settings, see your power
options. Type power in the taskbar search box, select Power
and sleep settings, and then select Power and sleep.
ComponentDescription
(1)Alignment posts(2)Allow the display to open and close.
(2)Docking portConnects the tablet to the keyboard base.
8Chapter 2 Getting to know your computer
Labels
The labels aixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, or on the back of the display.
●
Service label—Provides important information to identify your computer. When contacting support, you
will probably be asked for the serial number, and possibly for the product number or the model number.
Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that most
closely matches the service label on your computer.
Component
(1)Serial number
(2)Product number
(3)Warranty period
(4)Model number (select products only)
●
Regulatory label(s)—Provide(s) regulatory information about the computer.
●
Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
Labels9
3Using the keyboard base
Keyboard base components
Top
ComponentDescription
(1)esc keyDisplays system information when pressed in combination with
the fn key.
(2)fn keyExecutes frequently used system functions when pressed in
combination with the esc key, action keys, or the spacebar.
(3)Windows keyOpens the Start menu.
(4)Action keysExecute frequently used system functions.
NOTE: On select products, the f5 action key turns the radiance
backlight keyboard feature o or on.
10Chapter 3 Using the keyboard base
Lights
ComponentDescription
(1)Caps lock lightOn: Caps lock is on, which switches the keys to all capital letters.
(2)Mute light
●
Amber: Computer sound is o.
●
O: Computer sound is on.
Keyboard base components11
TouchPad
ComponentDescription
(1)TouchPad zoneReads your nger gestures to move the pointer or activate items
on the screen.
(2)Left control zoneTextured area that allows you to perform additional gestures.
NOTE: For more information on additional gestures, see Using
the TouchPad and touch screen gestures on page 22.
(3)Right control zoneTextured area that allows you to perform additional gestures.
NOTE: For more information on additional gestures, see Using
the TouchPad and touch screen gestures on page 22.
12Chapter 3 Using the keyboard base
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