Hewlett Packard U3477E, H5478A, U4QB3E Brochure

Solution brief

HP Universal Print Driver Consulting Service

The HP Universal Print Driver Consulting Service delivers onsite technical consulting by HP experts who can help you get the most from your printing environment. Through consulting and demonstration, the service provides training in the use of all Universal Print Driver functionality—including important functions for managing and administering printer groups.

Designed to help save you time and improve the

eciency of printing operations, this service

includes:

• One-on-one advanced administrator education for the Universal Print Driver (UPD) and associated tools

• Strategic and administrative guidance about UPD use model options

• UPD Active Directory Template policy strategy and managed printer list

Service delivery

The consulting service is delivered as follows:

• Your request for service is channelled by your HP sales representative or solution architect to the HP Universal Printer Driver consulting team

• It is evaluated in terms of the time necessary to achieve the desired results and the required nal deliverables

• The HP sales representative or solution architect then presents a specic service oering, in the form of a statement of work,

for your approval

• After you have approved the statement of work, your consulting engagement is

scheduled and delivered

Key benets

By relying on the HP Universal Print Driver Consulting Service, you can:

• Reduce time spent certifying, deploying, and managing drivers

• Reduce print-driver-related help desk calls

• Improve your printing experience

• Take advantage of additional UPD functionality such as Active Directory templates to create

printer lists, user groups, or print policies

Service deliverables

Key components of the Universal Print Driver Consulting Service include education, demonstration, advanced administrator training, imaging and printing environment assessment, project planning, UPD deployment

strategies, best practices, certication and

actual deployment.

Solution brief | HP Universal Print Driver Consulting Service

Components can include in-depth, interactive dialogue about the specic deliverable topic

and/or a live demonstration with regard

to specic capabilities and functionality

in support of the deliverable topic. They may also include actual implementation

and conguration of the specic capability/

functionality.

An HP printing expert can assist you with the

following:

• Advanced administrator and additional audience education for the Universal Print

Driver and tools in the Print Administrator Resource Kit (PARK)

• Print driver upgrade and print server migration best practices using the PARK

• Demonstrate installation of HP’s Universal

Print Driver (UPD) on one (1) designated server and one (1) designated client

• Demonstrate the command line installation process and features

• Demonstrate and discuss the UPD Dynamic Mode and Traditional Mode (Point and Print) use models

• Demonstrate and discuss Administrative implications of dierent UPD use models – for example, client vs server-side rendering, queue creation, client SW management, network trac, among others

• Demonstrate and discuss Managed Print

Policy—overall functionality, setup, maintenance, operational models, among others

• Demonstrate and discuss deployment options and end-user experience (queue

migration)

• Demonstrate management capabilities of the UPD Administrative Template (Active

Directory)

– Organizing Printers into Groups

– Creating and managing Managed Printer

List (MPL) views

– Using the Mapping Tool

• Advanced MPL Topics—Developing multi-tiered navigation to MPL Content

• Create Managed Printer List (MPL)

• Custom policy conguration per user or group.

• Provide instruction for integrating

administrative templates into active directory

• Create custom install scripts (Login or SMS, depending upon environment)

• Discuss custom solutions for UPD (HP Access Control, SecureJet, among others)

• Discuss and demonstrate SNMP and mDNS network protocols

• Discuss and demonstrate Secure Job PIN or password print and lock

• Discuss and demonstrate device access

control.

• Provide approved instructions for UPD server and client install

• Produce nal report documenting the consulting engagement and providing recommended strategies regarding UPD deployment

For more information

To nd out more about the HP Universal Print Driver or the HP Universal Print DriverConsulting Service, contact your local HP representative, or visit: hp.com/go/upd

• Demonstrate and discuss Managed Printer Lists in MPA or UPD Active Directory

Template, including:

– Device/Queue Discover, HP Web Jetadmin Integration, Local Discover, Shared Queue

Discovery, among others

hp.com/go/getupdated

only warranties for HP pro ducts and services are set forth in the express warra nty statements accompa nying such p roducts and ser vices. Nothing herein should be construed as constituting an addition al warrant y. HP shall not be liable for tec hnical or ed itorial errors or omissions contained herein.

4AA1-6360EEW, July 2014, Rev.3

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