Hewlett-Packard Stream 8 Service manual

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HP Stream 8 Tablet (model numbers 58xx and 59xx)

Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.

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Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a U.S. registered trademark of Intel Corporation. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: October 2014

Document Part Number: 791739-001

Product notice

This guide describes features that are common to most models. Some features may not be available on your tablet.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this tablet, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.

For any further information or to request a full refund of the tablet, please contact your local point of sale (the seller).

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Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place

the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the useraccessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

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iv Safety warning notice

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Table of contents

1 Product description ....................................................................................................................................... 1

2 External component identification ................................................................................................................. 3

3 Illustrated parts catalog ................................................................................................................................ 5

Locating the model number, product number, and serial number ...................................................................... 5

Tablet major components ..................................................................................................................................... 6

Miscellaneous parts ............................................................................................................................................... 7

Sequential part number listing .............................................................................................................................. 9

4 Removal and replacement preliminary requirements ..................................................................................... 14

Tools required ...................................................................................................................................................... 14

Service considerations ........................................................................................................................................ 14

Plastic parts ....................................................................................................................................... 14

Cables and connectors ...................................................................................................................... 14

Grounding guidelines ........................................................................................................................................... 15

Electrostatic discharge damage ....................................................................................................... 15

Packaging and transporting guidelines ......................................................................... 16

Workstation guidelines ................................................................................ 16

5 Removal and replacement procedures ........................................................................................................... 18

Tablet component replacement procedures ...................................................................................................... 18

Back cover ............................................................................................................................................................ 18

Middle frame ........................................................................................................................................................ 20

Battery ................................................................................................................................................................. 21

3G antenna board ................................................................................................................................................ 22

Rear-facing webcam ............................................................................................................................................ 24

Front-facing webcam .......................................................................................................................................... 26

Button board ........................................................................................................................................................ 27

Display panel cable .............................................................................................................................................. 28

Speakers .............................................................................................................................................................. 29

System board ....................................................................................................................................................... 30

WWAN antenna .................................................................................................................................................... 33

WLAN antenna ..................................................................................................................................................... 34

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6 Using HP PC Hardware Diagnostics (UEFI) ...................................................................................................... 36

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 36

7 Specifications ............................................................................................................................................. 37

8 Backup and recovery .................................................................................................................................... 38

Backing up your information ............................................................................................................................... 38

Performing a system recovery ............................................................................................................................ 38

Changing the boot device order ........................................................................................................ 39

Using Windows Refresh or Windows Reset ...................................................................................... 39

9 Power cord set requirements ........................................................................................................................ 40

Requirements for all countries ........................................................................................................................... 40

Requirements for specific countries and regions ............................................................................................... 40

10 Recycling .................................................................................................................................................. 42

Index ............................................................................................................................................................. 43

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1 Product description

Category Description

Product Name HP Stream 8 Tablet model number 59xx (3G compatible)

HP Stream 8 Tablet model number 58xx (Wi-Fi compatible)

Processor Intel® Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor soldered-on-circuit (SoC)

Panel 8.0-in (1280×800), AntiGlare (AG), In panel switching (IPS), light-emitting diode (LED), multi-

touch, wide-viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel

Memory On-board; non-accessible

1-GB DDR3L

Mass storage Supports 32-GB eMMC

Audio and video Two speakers

One microphone

CTIA headset only

Supports MP3, OGG, Flac, AAC, and AMR

2.0-MP, fixed-focus front-facing webcam

5.0-MP, auto-focus rear-facing webcam

Supports MPEG1, MPEG2, MPEG4-XVID, H264, H263, WMV7/8/9, VC-1, VP8, AVS, MJPEG, VP6, WMV1/2, DIVX

Supports JPG, BMP, GIF, and PNG photos

Sensor Accelerometer

G-sensor

GPS (HP Stream 8 Tablet model numbers 59xx only)

SAR (HP Stream 8 Tablet model numbers 59xx only)

Wireless networking Integrated wireless options:

WLAN: 802.11 b/g/n

3G data: GSM 900-/1800- or 850-/1900-MHz

WCDMA: 900-/2100- or 850-/1900-MHz

Bluetooth: 4.0, WAPI, diversity antenna

Wi-Fi variant only, WLAN: 802.11 b/g/n

WWAN: Huawei MU739

External expansion Integrated micro SD Card Reader expandable to 32-GB

Ports

Power requirements Supports a 1-cell, 4000-mAh battery (non-removable), USB charging

●

Audio: headphone jack

●

Micro USB 2.0 port supporting charging and data

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Category Description

Supports a 5-V/2-A AC adapter with DC plug and localized cable plug support

Operating system Preinstalled: Microsoft Windows 8.1

Serviceability End user replaceable part: AC adapter and USB cable

2 Chapter 1 Product description

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2 External component identification

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Item Description Item Description

(1) Rear-facing webcam (6) Volume up button

(2) Micro USB 2.0 port (7) Volume down button

(3) Audio-out (headphone)/Audio-in

(microphone) jack

(4) Front-facing webcam (9) Windows button

(5) Power button (10) Speakers (2)

(8) Micro SD Card Reader slot

4 Chapter 2 External component identification

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3 Illustrated parts catalog

NOTE: HP continually improves and changes product parts. For complete and current information on

supported parts for your tablet, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.

Locating the model number, product number, and serial number

The tablet model number (1), product number (2), and serial number (3) are located on the tablet back cover. This information may be needed when travelling internationally or when contacting support.

Locating the model number, product number, and serial number 5

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Tablet major components

Item Component Spare part number

(1) Back cover 796809-001

(2) Middle frame:

For use on HP Stream 8 Tablet 59xx models 796810-002

For use on HP Stream 8 Tablet 58xx models 796810-001

(3) 3G antenna board (for use only on HP Stream 8 Tablet 59xx models; includes double-

sided adhesive)

(4) Battery, 4000-mAh, USB-charging (includes cable and double-sided adhesive) 795066-001

(5a) Rear-facing webcam (5.0-MP, auto-focus; includes cable and double-sided adhesive) 796815-001

(5b) Rear-facing webcam bracket 796816-001

(6) Front-facing webcam (2.0-MP, fixed-focus; includes cable) 796814-001

Front-facing webcam shield (not illustrated) 796817-001

(7) Button board (includes cable, power button actuator, and volume button actuators) 800024-001

(8) Display panel cable 796819-001

(9) Speakers (include left and right speakers and cables) 796818-001

796813-001

6 Chapter 3 Illustrated parts catalog

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Item Component Spare part number

(10) WLAN antenna (includes cable, transceiver, and double-sided adhesive) 796822-001

(11) System board equipped with an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics

subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, and the Microsoft Windows 8.1 operating system:

For use on HP Stream 8 Tablet 59xx models in Asia Pacific countries and regions (includes

3G connectivity)

For use on HP Stream 8 Tablet 59xx models in Europe, the Middle East, and Africa (includes

3G connectivity)

For use on HP Stream 8 Tablet 59xx models in Latin America (includes 3G connectivity) 796812-161

For use on HP Stream 8 Tablet 59xx models in North America (includes 3G connectivity) 796812-001

For use on HP Stream 8 Tablet 59xx models in the People's Republic of China (includes

3G connectivity)

For use on HP Stream 8 Tablet 58xx models in Asia Pacific countries and regions (includes

Wi-Fi connectivity)

For use on HP Stream 8 Tablet 58xx models in North America (includes Wi-Fi connectivity) 799858-001

For use on HP Stream 8 Tablet 58xx models in the People's Republic of China (includes Wi-

Fi connectivity)

(12) WWAN antenna (includes cable, transceiver, and double-sided adhesive) 796823-001

(13) Display panel assembly, 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-viewing angle,

5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen (includes bezel and TouchScreen cable)

Miscellaneous parts

796812-371

796812-021

796812-AA1

799858-371

799858-AA1

796811-001

Component Spare part number

5-V / 2-A AC adapter:

For use in Australia 757043-001

For use in Europe 747779-001

For use in India 757282-001

For use in North America 745229-001

For use in the People's Republic of China 757280-001

For use in the United Kingdom 747780-001

HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system:

For use in the Adriatics region (English with multiple local languages) 794636-F81

For use in Africa (English with multiple local languages) 794636-DE1

For use in Asia Pacific countries and regions 794636-371

For use in the Baltic region (English with multiple local languages) 794636-DT1

Miscellaneous parts 7

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Component Spare part number

For use in Belgium 794636-A41

For use in Bulgaria 794636-261

For use in Canada 794636-DB1

For use in the Czech Republic and Slovakia 794636-FL1

For use in Denmark, Finland, and Norway 794636-DH1

For use in Europe, the Middle East, and Africa 794636-021

For use in France 794636-051

For use in Germany 794636-041

For use in Greece 794636-151

For use in Hong Kong 794636-AC1

For use in Hungary 794636-211

For use in Israel 794636-BB1

For use in Italy 794636-061

For use in Latin America 794636-161

For use in the Netherlands 794636-331

For use in North America 794636-001

For use in the People's Republic of China 794636-AA1

For use in Poland 794636-241

For use in Portugal 794636-131

For use in Romania 794636-271

For use in Russia 794636-251

For use in Saudi Arabia 794636-DL1

For use in Singapore 794636-AF1

For use in South Korea 794636-AD1

For use in Spain 794636-071

For use in Switzerland 794636-BG1

For use in the United Kingdom 794636-031

HP Stream 8 Tablet 58xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, Wi-Fi connectivity, and the Microsoft Windows 8.1 operating system:

For use in Asia Pacific countries and regions 794635-371

For use in Canada 794635-DB1

For use in North America 794635-001

For use in the People's Republic of China 794635-AA1

8 Chapter 3 Illustrated parts catalog

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Component Spare part number

Screw Kit 796824-001

USB extension cable 745230-001

Sequential part number listing

Spare part number Description

745229-001 5-V / 2-A AC adapter for use in North America

745230-001 USB extension cable

747779-001 5-V / 2-A AC adapter for use in Europe

747780-001 5-V / 2-A AC adapter for use in the United Kingdom

757043-001 5-V / 2-A AC adapter for use in Australia

757280-001 5-V / 2-A AC adapter for use in the People's Republic of China

757282-001 5-V / 2-A AC adapter for use in India

794635-001 HP Stream 8 Tablet 58xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, Wi-Fi connectivity, and the Microsoft Windows 8.1 operating system for use in North America

794635-371 HP Stream 8 Tablet 58xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

794635-AA1 HP Stream 8 Tablet 58xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

794635-DB1 HP Stream 8 Tablet 58xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

794636-001 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in North America

794636-021 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in Europe, the Middle East, and Africa

794636-031 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

Sequential part number listing 9

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Spare part number Description

UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in the United Kingdom

794636-041 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in Germany

794636-051 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in France

794636-061 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the the Microsoft Windows 8.1 operating system for use in Italy

794636-071 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in Spain

794636-131 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in Portugal

794636-151 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in Greece

794636-161 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in Latin America

794636-211 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in Hungary

794636-241 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in Poland

794636-251 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in Russia

10 Chapter 3 Illustrated parts catalog

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Spare part number Description

794636-261 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in Bulgaria

794636-271 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in Romania

794636-331 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in the Netherlands

794636-371 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in Asia Pacific countries and regions

794636-A41 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in Belgium

794636-AA1 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in the People's Republic of China

794636-AC1 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in Hong Kong

794636-AD1 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in South Korea

794636-AF1 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in Singapore

794636-BB1 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in Israel

794636-BG1 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

Sequential part number listing 11

Page 18

Spare part number Description

UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in Switzerland

794636-DB1 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in Canada

794636-DE1 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in Africa (English with multiple local languages)

794636-DH1 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in Denmark, Finland, and Norway)

794636-DL1 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in Saudi Arabia

794636-DT1 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in the Baltics region (English with multiple local languages)

794636-F81 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in the Adriatics region (English with multiple local languages)

794636-FL1 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-

viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in the Czech Republic and Slovakia

795066-001 Battery (4000-mAh, USB-charging and double-sided adhesive)

796809-001 Back cover

796810-001 Middle frame for use on HP Stream 8 Tablet 58xx models

796810-002 Middle frame for use on HP Stream 8 Tablet 59xx models

796811-001 Display panel assembly (8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-viewing angle, 5-point

capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen)

796812-001 System board equipped with an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a

graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use on HP Stream 8 Tablet 59xx models in North America

796812-021 System board equipped with an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a

12 Chapter 3 Illustrated parts catalog

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Spare part number Description

796812-161 System board equipped with an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a

796812-371 System board equipped with an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a

796812-AA1 System board equipped with an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a

graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use on HP Stream 8 Tablet 58xx models in the People's Republic of China

796813-001 3G antenna board (for use only on HP Stream 8 Tablet 59xx models; includes double-sided adhesive)

796814-001 2.0-MP, fixed-focus, front-facing webcam (includes cable)

796815-001 5.0-MP, auto-focus, rear-facing webcam (includes cable and double-sided adhesive)

796816-001 Rear-facing webcam bracket

796817-001 Front-facing webcam shield

796818-001 Speakers (includes left and right speakers and cables)

796819-001 Display panel cable

796820-001 Side key cable

796821-001 3G antenna cable

796822-001 WLAN antenna (includes cable and transceiver)

796823-001 WWAN antenna (includes cable, transceiver, and double-sided adhesive)

796824-001 Screw Kit

799858-001 System board equipped with an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a

graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, Wi-Fi connectivity, and the Microsoft Windows 8.1 operating system for use on HP Stream 8 Tablet 58xx models in North America

799858-371 System board equipped with an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a

799858-AA1 System board equipped with an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a

800024-001 Button board (includes cable, power button actuator, and volume button actuators)

800025-001 Volume button board

Sequential part number listing 13

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4 Removal and replacement preliminary

requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

●

Magnetic screw driver

●

Phillips P0 screw driver

●

Plastic case utility tool

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the tablet, place the subassembly (and all accompanying

screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care

when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION: When servicing the tablet, be sure that cables are placed in their proper locations during the

reassembly process. Improper cable placement can damage the tablet.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

14 Chapter 4 Removal and replacement preliminary requirements

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Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the tablet when you are removing or installing internal components,

observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Grounding guidelines 15

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Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

●

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

●

Use conductive field service tools, such as cutters, screw drivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

16 Chapter 4 Removal and replacement preliminary requirements

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Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

●

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastics Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Grounding guidelines 17

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5 Removal and replacement procedures

This chapter provides removal and replacement procedures for authorized service provider only parts.

CAUTION: Tablet components described in this chapter should only be accessed by an authorized service

provider. Accessing these parts can damage the tablet and void the warranty.

NOTE: HP continually improves and changes product parts. For complete and current information on

supported parts for your tablet, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.

Tablet component replacement procedures

There are as many as 13 screws that must be removed, replaced, and/or loosened when servicing the tablet. Make special note of each screw size and location during removal and replacement.

Back cover

Description Spare part number

Back cover 796809-001

Display panel assembly, 8.0-in (1280×800), AG, IPS, LED, multi-touch, wide-viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen (includes bezel and TouchScreen cable)

Before disassembling the tablet, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and

then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

Remove the back cover:

CAUTION: Before turning the tablet upside down, make sure the work surface is clear of tools, screws, and

any other foreign objects. Failure to follow this caution can result in damage to the display panel.

1. Place the tablet on a flat surface, display panel side down, with the power button toward you.

2. Use the finger notch (1) in the front left corner of the back cover to lift the front edge (2) of the back

cover until it separates from the display panel assembly.

796811-001

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3. Remove the back cover (3).

Reverse this procedure to install the back cover.

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Middle frame

Description Spare part number

For use on HP Stream 8 Tablet 59xx models 796810-002

For use on HP Stream 8 Tablet 58xx models 796810-001

Before removing the middle frame, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and

then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover (see Back cover on page 18).

Remove the middle frame:

1. Remove the ten Phillips PM1.3×4.5 screws (1) that secure the middle frame to the

display panel assembly.

2. Remove the middle frame (2).

Reverse this procedure to install the middle frame.

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Battery

Description Spare part number

Battery, 4000-mAh, USB-charging, (includes cable and double-sided adhesive) 795066-001

Before removing the battery, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover (see Back cover on page 18).

WARNING! To reduce potential safety issues, use only the battery provided with the tablet, a replacement

battery provided by HP, or a compatible battery purchased from HP.

CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information. To

prevent loss of information, save your work or shut down the tablet through Windows before removing the battery.

Remove the battery:

then shut it down through the operating system.

1. Disconnect the battery cable (1) from the system board.

2. Use a case utility tool (2) or similar thin plastic tool to detach the battery (3) from the display panel

assembly. (The battery is attached to the display panel assembly with double-sided adhesive.)

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3. Remove the battery (4).

Reverse this procedure to install the battery.

3G antenna board

NOTE: This section applies only to HP Stream 8 Tablet 59xx models.

Description Spare part number

3G antenna board 796813-001

Before removing the 3G antenna board, follow these steps:

1. Shut down the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect all external devices connected to the tablet.

3. Disconnect the power from the tablet by first unplugging the power cord from the AC outlet and then

unplugging the AC adapter from the tablet.

4. Remove the back cover (see Back cover on page 18).

5. Remove the middle frame (see Middle frame on page 20).

6. Disconnect the battery cable from the system board (see Battery on page 21).

Remove the 3G antenna board:

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1. Disconnect the 3G antenna cables (1) from the system board 3G terminals.

2. Release the 3G antenna cable from the retention clip (2) built into the display panel assembly.

3. Remove the Phillips PM1.3×2.4 screw (3) that secures the 3G antenna board to the

display panel assembly.

4. Detach the 3G antenna board (4) from the display panel assembly. (The 3G antenna board is attached to

the display panel assembly with double-sided adhesive.)

5. Remove the 3G antenna board and cables.

Reverse this procedure to install the 3G antenna board.

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Rear-facing webcam

Description Spare part number

Rear-facing webcam (5.0-MP, auto-focus) 796815-001

Before removing the rear-facing webcam, follow these steps:

1. Shut down the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect all external devices connected to the tablet.

3. Disconnect the power from the tablet by first unplugging the power cord from the AC outlet and then

unplugging the AC adapter from the tablet.

4. Remove the back cover (see Back cover on page 18).

5. Remove the middle frame (see Middle frame on page 20).

6. Disconnect the battery cable from the system board (see Battery on page 21).

Remove the rear-facing webcam:

1. Disconnect the rear-facing webcam cable (1) from the system board.

2. Detach the rear-facing webcam (2) from the display panel assembly. (The rear-facing webcam is

attached to the display panel assembly with double-sided adhesive.)

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3. Remove the rear-facing webcam bracket (3).

The rear-facing webcam bracket is available using spare part number 796816-001.

4. Remove the rear-facing webcam, bracket, and cable.

Reverse this procedure to install the rear-facing webcam.

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Front-facing webcam

Description Spare part number

Front-facing webcam (2.0-MP, fixed-focus) 796814-001

Before removing the rear-facing webcam, follow these steps:

1. Shut down the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect all external devices connected to the tablet.

3. Disconnect the power from the tablet by first unplugging the power cord from the AC outlet and then

unplugging the AC adapter from the tablet.

4. Remove the back cover (see Back cover on page 18).

5. Remove the middle frame (see Middle frame on page 20).

6. Disconnect the battery cable from the system board (see Battery on page 21).

Remove the front-facing webcam:

1. Disconnect the front-facing webcam cable (1) from the system board.

2. Remove the front-facing webcam (2) and cable.

Reverse this procedure to install the front-facing webcam.

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Button board

Description Spare part number

Button board (includes cable, power button actuator, and volume button actuators) 800024-001

Before removing the button board, follow these steps:

1. Shut down the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect all external devices connected to the tablet.

3. Disconnect the power from the tablet by first unplugging the power cord from the AC outlet and then

unplugging the AC adapter from the tablet.

4. Remove the back cover (see Back cover on page 18).

5. Remove the middle frame (see Middle frame on page 20).

6. Disconnect the battery cable from the system board (see Battery on page 21).

Remove the button board:

1. Release the ZIF connector (1) to which the button board cable is attached, and then disconnect the

button board cable from the system board.

2. Remove the button board (2) and cable.

Reverse this procedure to install the button board.

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Display panel cable

Description Spare part number

Display panel cable 796819-001

Before removing the display panel cable, follow these steps:

1. Shut down the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect all external devices connected to the tablet.

3. Disconnect the power from the tablet by first unplugging the power cord from the AC outlet and then

unplugging the AC adapter from the tablet.

4. Remove the back cover (see Back cover on page 18).

5. Remove the middle frame (see Middle frame on page 20).

6. Disconnect the battery cable from the system board (see Battery on page 21).

Remove the display panel cable:

1. Release the ZIF connector (1) to which the display panel cable is attached, and then disconnect the

button board cable from the system board.

2. Release the ZIF connector (2) to which the display panel cable is attached, and then disconnect the

button board cable from the display panel assembly.

3. Remove the display panel cable (3).

28 Chapter 5 Removal and replacement procedures

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Reverse this procedure to install the display panel cable.

Speakers

Description Spare part number

Speakers (include left and right speakers and cables) 796818-001

Before removing the speakers, follow these steps:

1. Shut down the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

2. Disconnect all external devices connected to the tablet.

3. Disconnect the power from the tablet by first unplugging the power cord from the AC outlet and then

4. Remove the back cover (see Back cover on page 18).

5. Remove the middle frame (see Middle frame on page 20).

6. Disconnect the battery cable from the system board (see Battery on page 21).

Remove the speakers:

and then shut it down through the operating system.

unplugging the AC adapter from the tablet.

1. Unsolder the red and black speaker cables (1) from the system board speaker contact points.

NOTE: When installing the speakers, the red speaker cables are soldered to the system board

“positive” speaker terminals. The black speaker cables are soldered to the system board “negative” speaker terminals.

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2. Remove the speakers (2).

Reverse this procedure to install the speakers.

System board

NOTE: The system board spare part kit is equipped with an Intel Z3735G 1.30-GHz (1.80-GHz burst mode)

quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, and the Microsoft Windows 8.1 operating system.

Description Spare part number

For use on HP Stream 8 Tablet 59xx models in Asia Pacific countries and regions (includes 3G connectivity)

For use on HP Stream 8 Tablet 59xx models in Europe, the Middle East, and Africa (includes 3G connectivity)

For use on HP Stream 8 Tablet 59xx models in Latin America (includes 3G connectivity) 796812-161

For use on HP Stream 8 Tablet 59xx models in North America (includes 3G connectivity) 796812-001

For use on HP Stream 8 Tablet 59xx models in the People's Republic of China (includes 3G connectivity) 796812-AA1

For use on HP Stream 8 Tablet 58xx models in Asia Pacific countries and regions (includes WiFi connectivity)

For use on HP Stream 8 Tablet 58xx models in North America (includes Wi-Fi connectivity) 799858-001

For use on HP Stream 8 Tablet 58xx models in the People's Republic of China (includes WiFi connectivity)

796812-371

796812-021

799858-371

799858-AA1

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Before removing the system board, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and

then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover (see Back cover on page 18).

5. Remove the middle frame (see Middle frame on page 20).

6. Disconnect the battery cable from the system board (see Battery on page 21).

Remove the system board:

1. Disconnect the 3G antenna cables (1) from the system board 3G terminals.

2. Disconnect the WWAN antenna cable (2) from the system board WWAN terminal.

3. Disconnect the WLAN antenna cable (3) from the system board WLAN terminal.

4. Disconnect the rear-facing webcam cable (4) from the system board.

5. Disconnect the front-facing webcam cable (5) from the system board.

6. Release the ZIF connector (1) to which the button board cable is attached, and then disconnect the

button board cable from the system board.

7. Release the ZIF connector (2) to which the display panel cable is attached, and then disconnect the

display panel cable from the system board.

8. Release the ZIF connector (3) to which the TouchScreen board cable is attached, and then disconnect

the TouchScreen board cable from the system board.

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9. Unsolder the red and black speaker cables (4) from the system board speaker contact points (see Front-

facing webcam on page 26).

10. Remove the two Phillips PM1.3×1.6 screws (1) that secure the system board to the

display panel assembly.

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11. Remove the system board (2).

Reverse this procedure to install the system board.

WWAN antenna

Description Spare part number

WWAN antenna (includes cable, transceiver, and double-sided adhesive) 796823-001

Before removing the WWAN antenna, follow these steps:

1. Shut down the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect all external devices connected to the tablet.

3. Disconnect the power from the tablet by first unplugging the power cord from the AC outlet and then

unplugging the AC adapter from the tablet.

4. Remove the back cover (see Back cover on page 18).

5. Remove the middle frame (see Middle frame on page 20).

6. Disconnect the battery cable from the system board (see Battery on page 21).

7. Remove the system board (see System board on page 30).

Remove the WWAN antenna:

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1. Detach the WWAN antenna transceiver from the display panel assembly. (The WWAN antenna

transceiver is attached to the display panel assembly with double-sided adhesive.)

2. Remove the WWAN antenna cable and transceiver.

Reverse this procedure to install the WWAN antenna.

WLAN antenna

Description Spare part number

WLAN antenna (includes cable, transceiver, and double-sided adhesive) 796822-001

Before removing the WLAN antenna, follow these steps:

1. Shut down the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect all external devices connected to the tablet.

3. Disconnect the power from the tablet by first unplugging the power cord from the AC outlet and then

unplugging the AC adapter from the tablet.

4. Remove the back cover (see Back cover on page 18).

5. Remove the middle frame (see Middle frame on page 20).

6. Disconnect the battery cable from the system board (see Battery on page 21).

7. Remove the system board (see System board on page 30).

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Remove the WLAN antenna:

1. Release the WLAN antenna cable from the retention clips (1) built into the display panel assembly.

2. Detach the WLAN antenna transceiver (2) from the display panel assembly. (The WLAN antenna

transceiver is attached to the display panel assembly with double-sided adhesive.)

3. Remove the WLAN antenna cable and transceiver.

Reverse this procedure to install the WLAN antenna.

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6 Using HP PC Hardware Diagnostics (UEFI)

HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the tablet hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

To start HP PC Hardware Diagnostics (UEFI):

1. Turn off the tablet.

2. Press and hold the Volume down button.

3. While continuing to hold the Volume down button, press the Power button to turn on the tablet.

The Startup menu is displayed.

4. Press f2 at the bottom of the screen.

5. When the diagnostic tool opens, select the type of diagnostic test you want to run, and then follow the

on-screen instructions.

NOTE: If you need to stop a diagnostic test, press esc.

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only.

There are two options to download HP PC Hardware Diagnostics to a USB device:

Option 1: HP PC Diagnostics homepage—Provides access to the latest UEFI version

1. Go to http://hp.com/go/techcenter/pcdiags.

2. Tap the UEFI Download link, and then select Run.

Option 2: Support and Drivers pages—Provide downloads for a specific product for earlier

and later versions

1. Go to http://www.hp.com.

2. Tap Support, located at the top of the page, and then tap Download Drivers.

3. In the text box, enter the product name, and then tap Go.

– or –

Tap Find Now to let HP automatically detect your product.

4. In the Diagnostic section, tap HP UEFI Support Environment.

– or –

5. Tap Download, and then select Run.

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7 Specifications

Metric U.S.

Dimensions (portrait orientation)

Height 20.9 cm 8.2 in

Width 12.4 cm 4.9 in

Depth 0.9 cm 0.4 in

Weight (HP Stream 8 Tablet 59xx model) 410 g 0.90 lb

Weight (HP Stream 8 Tablet 58xx model) 405 g 0.89 lb

Operating voltage and current 5 V dc @ 3A - 15W

NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V rms.

NOTE: The tablet operating voltage and current can be found on the system regulatory label.

Temperature

Operating 5°C to 35°C 41°F to 95°F

Nonoperating ‑20°C to 60°C ‑4°F to 140°F

Relative humidity (non-condensing)

Operating 10% to 90%

Nonoperating 5% to 95%

Maximum altitude (unpressurized)

Operating ‑15 m to 3,048 m ‑50 ft to 10,000 ft

Nonoperating ‑15 m to 12,192 m ‑50 ft to 40,000 ft

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range

of temperatures.

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8 Backup and recovery

To protect your information, use Windows backup and restore utilities to back up individual files and folders, back up your entire hard drive, , or create system restore points. In case of system failure, you can use the backup files to restore the contents of your tablet.

1. Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap the

search box.

2. In the search box, type restore, and then select from the list of displayed options.

NOTE: For detailed instructions on various backup and restore options, perform a search for these topics in

Windows Help and Support.

In case of system instability, HP recommends that you print the recovery procedures and save them for later use.

NOTE: Windows includes the User Account Control feature to improve the security of your tablet. You may

be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. For more information, see Windows Help and Support.

Backing up your information

Recovery after a system failure is as good as your most recent backup. You should create system repair media and your initial backup immediately after initial system setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.

For more information on the Windows backup features, see Windows Help and Support.

Performing a system recovery

In case of system failure or instability, the tablet provides the following tools to recover your files:

●

Windows recovery tools: You can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Automatic Repair to fix problems that might prevent Windows from starting correctly.

NOTE: If you are unable to boot (start up) your tablet, contact support.

38 Chapter 8 Backup and recovery

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Changing the boot device order

To change the boot order so that you can boot from an external device:

NOTE: An external flash drive is required to perform this procedure.

1. If possible, back up all personal files.

2. Shut down the tablet.

3. Connect the external flash drive.

4. Turn off the tablet.

5. Press and hold the Volume down button.

6. While continuing to hold the Volume down button, press the Power button to turn on the tablet.

The Startup menu is displayed.

7. Tap F9 Boot Options.

8. Select the external flash drive as the boot device.

9. Restart the tablet.

Using Windows Refresh or Windows Reset

When your tablet is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. The Windows Reset option allows you to perform detailed reformatting of your tablet, or remove personal information before you give away or recycle your tablet.

For more information on these features, see Windows Help and Support.

Performing a system recovery 39

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9 Power cord set requirements

The wide-range input feature of the tablet permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC.

The 2-conductor power cord set included with the tablet meets the requirements for use in the country or region where the equipment is purchased.

Power cord sets for use in other countries and regions must meet the requirements of the country or region where the tablet is used.

Requirements for all countries

The following requirements are applicable to all countries and regions:

The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).

All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.

Requirements for specific countries and regions

Country/region Accredited agency

Argentina IRAM

Australia SAA

Austria OVE

Belgium CEBEC

Brazil ABNT

Canada CSA

Chile IMQ

Denmark DEMKO

Finland FIMKO

France UTE

Germany VDE

India ISI

Israel SII

Italy IMQ

Japan JIS

The Netherlands KEMA

New Zealand SANZ

40 Chapter 9 Power cord set requirements

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Country/region Accredited agency

Norway NEMKO

The People's Republic of China CCC

Saudi Arabia SASO

Singapore PSB

South Africa SABS

South Korea KTL

Sweden SEMKO

Switzerland SEV

Taiwan BSMI

Thailand TISI

The United Kingdom ASTA

The United States UL

Requirements for specific countries and regions 41

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10 Recycling

When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal.

HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/

recycle.

42 Chapter 10 Recycling

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Index

Symbols/Numerics

3G antenna board

removal 22 spare part number 6, 13, 22

3G antenna cable, spare part

number 13

AC adapter, spare part numbers 7,

antenna

removal 33, 34 spare part numbers 7, 13, 33,

34 audio, product description 1 audio-in (microphone) jack,

location 4

audio-out (headphone) jack,

location 4

back cover

removal 18 spare part number 6, 12, 18

battery

removal 21 spare part number 6, 12, 21

button board

removal 27 spare part number 6, 13, 27

buttons

power 4 volume down 4 volume up 4 Windows 4

cables, service considerations 14 connectors, service considerations

display panel assembly, spare part

number 7, 12, 18

display panel cable

removal 28 spare part number 6, 13, 28

display panel, product description 1

electrostatic discharge 15 equipment guidelines 17 external expansion, product

description 1

front-facing webcam

location 4 removal 26 spare part number 6, 13, 26

front-facing webcam shield, spare

part number 6, 13

grounding guidelines 15 guidelines

equipment 17 grounding 15 packaging 16 transporting 16 workstation 16

headphone (audio-out) jack 4

jacks

audio-in (microphone) 4 audio-out (headphone) 4

mass storage device, product

description 1

memory module, product

description 1

microphone (audio-in) jack,

location 4

microphone, product description 1

middle frame

removal 20 spare part numbers 6, 12, 20

model name 1

operating system, product

description 2

packaging guidelines 16 plastic parts, service

considerations 14

ports

product description 1

USB 4 power button 4 power cord, set requirements 40 power requirements, product

description 1 processor, product description 1 product description

audio 1 display panel 1 external expansion 1 mass storage 1 memory module 1 microphone 1 operating system 2 ports 1 power requirements 1 processors 1 product name 1 sensor 1 serviceability 2 video 1 wireless networking 1

product name 1

rear-facing webcam

location 4 removal 24 spare part number 6, 13, 24

Index 43

Page 50

rear-facing webcam bracket

removal 25 spare part number 6, 13, 25

Screw Kit, spare part number 9, 13 SD Card Reader slot 4 sensor, product description 1 service considerations

cables 14 connectors 14

plastic parts 14 serviceability, product description 2 side key cable, spare part number

Speaker Kit, spare part number 6,

13, 29

speakers

location 4

removal 29

spare part number 6, 13, 29 system board

removal 30

spare part numbers 7, 12, 13,

webcam

removal 24, 26 spare part numbers 6, 13, 24,

26 Windows button 4 wireless antenna

removal 33, 34 spare part numbers 7, 13, 33,

34 wireless networking, product

description 1

WLAN antenna

removal 34

spare part number 7, 13, 34 workstation guidelines 16 WWAN antenna

removal 33

spare part number 7, 13, 33

tablet

major components 6 spare part numbers 7, 8, 9, 10,

11, 12

specifications 37 tools required 14 transporting guidelines 16

USB extension cable, spare part

number 9

USB port 4

video, product description 1 volume button board, spare part

number 13 volume down button 4 volume up button 4

44 Index

Hewlett-Packard Stream 8 Service manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product description

2 External component identification

3 Illustrated parts catalog

Locating the model number, product number, and serial number

Tablet major components

Miscellaneous parts

Sequential part number listing

Tools required

Service considerations

Plastic parts

Cables and connectors

Grounding guidelines

Electrostatic discharge damage

Packaging and transporting guidelines

Workstation guidelines

Equipment guidelines

5 Removal and replacement procedures

Tablet component replacement procedures

Back cover

Middle frame

Battery

3G antenna board

Rear-facing webcam

Front-facing webcam

Button board

Display panel cable

Speakers

System board

WWAN antenna

WLAN antenna

6 Using HP PC Hardware Diagnostics (UEFI)

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

7 Specifications

8 Backup and recovery

Backing up your information

Performing a system recovery

Changing the boot device order

Using Windows Refresh or Windows Reset

9 Power cord set requirements

Requirements for all countries

Requirements for specific countries and regions

10 Recycling

Index