Hewlett-Packard Slate 7 VoiceTab Ultra Service manual

HP Slate 7 VoiceTab Ultra Tablet

Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: May 2014

Document Part Number: 768328-001

Product notice

This guide describes features that are common to most models. Some features may not be available on your tablet.

Not all features are available in all editions of Windows 8. This tablet may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows 8 functionality. See for

http://www.microsoft.com details.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this tablet, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.

For any further information or to request a full refund of the tablet, please contact your local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 3

3 Illustrated parts catalog .................................................................................................... 5

Locating the tablet part number, serial number, and IMEI number ................................................... 5

Tablet major components .......................................................................................................... 6

Miscellaneous parts .................................................................................................................. 7

Sequential part number listing .................................................................................................... 8

4 Removal and replacement preliminary requirements ...................................................... 10

Tools required ....................................................................................................................... 10

Service considerations ............................................................................................................ 10

Plastic parts ............................................................................................................ 10

Cables and connectors ............................................................................................ 10

Drive handling ........................................................................................................ 11

Grounding guidelines ............................................................................................................. 11

Electrostatic discharge damage ................................................................................. 11

Packaging and transporting guidelines ....................................................... 13

Workstation guidelines .............................................................. 13

Equipment guidelines ................................................................. 14

5 Removal and replacement procedures ............................................................................ 15

Top and bottom covers ........................................................................................................... 15

Back cover ............................................................................................................................ 16

Receiver ................................................................................................................................ 19

Battery .................................................................................................................................. 20

RF cable ............................................................................................................................... 21

Webcam cable bracket .......................................................................................................... 22

I/O board ............................................................................................................................. 23

Front-facing webcam .............................................................................................................. 24

Rear-facing webcam ............................................................................................................... 25

Speaker ................................................................................................................................ 26

System board ........................................................................................................................ 27

6 Backing up and recovering data ..................................................................................... 29

Updating apps, widgets, and the operating system .................................................................... 29

Back up and reset .................................................................................................................. 29

Factory data reset .................................................................................................................. 30

7 Specifications .................................................................................................................. 31

8 Power cord set requirements .......................................................................................... 32

Requirements for all countries .................................................................................................. 32

Requirements for specific countries and regions ......................................................................... 32

9 Recycling ........................................................................................................................ 34

Index ................................................................................................................................. 35

1 Product description

Category Description

Product Name HP Slate 7 VoiceTab Ultra Tablet

Chipset/processor Balong® V9R1 Cortex-A9 quad core 1.60-GHz processor

Graphics Integrated with soldered-on-circuit (SoC)

Panel 7.0-in, diagonal capacitive, 10-point MultiTouch, Low Temperature PolySilicon (LTPS), full

high-definition (FHD), wide viewing angle (1920×1200), display assembly

Memory Supports 2 GB LP DDR3 800-MHz system memory, integrated onto system board

Storage Supports 16 GB eMMC storage, integrated onto system board

Supports external Micro SD up to 32 GB

Audio and video 5-MP, fixed-focus front-facing webcam

13-MP, autofocus rear-facing webcam

Dual microphones (2)

1-W speaker supporting DTS Sound

Receiver

Sensors

Wireless

Axis sensor: 9-axis (accelerometer, e-compass, gyro)

●

Light sensor: ambient light sensor

●

GPS sensor: AGPS/GPS/Glonass

●

Proximity sensor

●

Hall sensor

●

501L

●

GSM band 2/3/5/8

◦

UMTS band 1/2/5/8

◦

FDD-LTE band 1/3/7/20

◦

TDD-LTE band 40

◦

Wifi: 802.11 a/b/g/n

●

Bluetooth: 4.0+LE

●

Category Description

Ports

Power requirements Supports a 1-cell, 5000-mAh lithium-polymer, USB-charging battery

Operating system Preinstalled: Android 4.2

Serviceability End user replaceable parts:

Micro USB type B with MHL and OTG support

●

Micro SD slot

●

Micro SIM slot

●

Audio jack: 3.5-mm with microphone and URAT support

●

Supports a 5V-2A, 10-W USB cable AC adapter

AC adapter

●

USB cable

●

Wired headset

●

2 Chapter 1 Product description

2 External component identification

Item Component Item Component

(1) Audio-out (headphone)/Audio-in

(microphone) jack

(2) Front-facing webcam (6) Micro SIM slot

(5) Power button

Item Component Item Component

(3) Micro SD Card Reader slot (7) Micro USB 2.0 port

(4) Volume control button

4 Chapter 2 External component identification

3 Illustrated parts catalog

Locating the tablet part number, serial number, and IMEI number

The tablet part number (1), serial number (2), and IMEI number (3) are located on the back cover. This information is needed when travelling internationally or contacting customer support.

Locating the tablet part number, serial number, and IMEI number

Tablet major components

Item Component Spare part number

(1) Display panel assembly (7.0-in, FHD, LED, TouchScreen, includes front cover) 767957-001

(2) Receiver (includes double-sided adhesive) 767964-001

(3) Power/volume button actuator: Included in the back cover spare part kit, spare part number 767953-001.

(4) Battery cable bracket 776000-001

(5) Webcam cable bracket 775999-001

(6) 5-MP front-facing webcam (includes cable and double-sided adhesive) 767960-001

(7) 13-MP rear-facing webcam (includes cable) 767961-001

6 Chapter 3 Illustrated parts catalog

Item Component Spare part number

(8) RF cable 776002-001

(9) I/O board (includes audio jack and cable) 767956-001

(10) System board equipped with a Balong V9R1 Cortex-A9 quad core 1.60-GHz

processor, 2.0-GB of system memory, 16-GB eMMC system storage, and a graphics subsystem with UMA memory

(11) SD Card holder 775997-001

(12) SIM holder 775998-001

(13) Speaker 767958-001

(14) Battery, 1-cell, 5000-mAh, Li-ion, USB-charging (includes cable) 767954-001

(15) Back cover with battery (1-cell, 5000-mAh, Li-ion, USB-charging, includes cable and

power/volume board actuator)

(16) Top cover 767962-001

(17) Bottom cover 767963-001

Miscellaneous parts

Component Spare part number

10-W AC adapter:

767959-001

767953-001

For use only in Europe and South Korea 773125-009

For use only in India 773125-005

For use only in Asia Pacific countries and regions, Japan, and North America 773125-008

For use only in South Africa 773125-007

For use only in the United Kingdom and Singapore 773125-003

Cable key 776001-001

Cover Hardware Kit 778550-001

Earphone 777776-001

HP Slate 7 VoiceTab Ultra Tablet:

HP Slate 7 VoiceTab Ultra Tablet for use in all countries and regions except Europe, the Middle East, and Africa (equipped with a Balong V9R1 Cortex-A9 quad core 1.60-GHz processor, 7.0in, FHD, LED, TouchScreen, display panel assembly, 2.0-GB of system memory, 16-GB eMMC system storage, and a graphics subsystem with UMA memory)

HP Slate 7 VoiceTab Ultra Tablet for use only in Europe, the Middle East, and Africa (equipped with a Balong V9R1 Cortex-A9 quad core 1.60-GHz processor, 7.0-in, FHD, LED, TouchScreen, display panel assembly, 2.0-GB of system memory, 16-GB eMMC system storage, and a graphics subsystem with UMA memory)

Screw Kit 778241-001

767955-001

767955-021

Miscellaneous parts

+ 29 hidden pages