Hewlett-Packard Slate 7 HD Service manual

HP Slate10 HD and HP Slate7 HD

Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: October 2013

Document Part Number: 741959-001

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this tablet, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.

For any further information or to request a full refund of the tablet, please contact your local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 4

HP Slate10 HD ........................................................................................................................ 4

HP Slate7 HD .......................................................................................................................... 5

3 Illustrated parts catalog .................................................................................................... 6

Locating the serial number, product number, and model number .................................................... 6

HP Slate10 HD tablet major components ..................................................................................... 7

HP Slate7 HD tablet major components ....................................................................................... 9

Miscellaneous parts ................................................................................................................ 10

Sequential part number listing .................................................................................................. 11

4 Removal and replacement preliminary requirements ...................................................... 14

Tools required ........................................................................................................................ 14

Service considerations ............................................................................................................ 14

Plastic parts ............................................................................................................ 14

Cables and connectors ............................................................................................ 14

Grounding guidelines ............................................................................................................. 15

Electrostatic discharge damage ................................................................................. 15

Packaging and transporting guidelines ....................................................... 16

Workstation guidelines .............................................................. 16

5 Removal and replacement procedures ............................................................................ 18

Tablet component replacement procedures ................................................................................ 18

HP Slate10 HD ...................................................................................................................... 18

Back cover ............................................................................................................. 18

Sensor module ........................................................................................................ 19

Battery ................................................................................................................... 20

Power button board ................................................................................................. 22

Volume button board ............................................................................................... 23

Microphone ............................................................................................................ 24

Rear-facing webcamera ........................................................................................... 26

Audio board ........................................................................................................... 27

Card reader board .................................................................................................. 28

Speakers ................................................................................................................ 29

USB board ............................................................................................................. 30

System board ......................................................................................................... 32

Front-facing webcamera ........................................................................................... 35

HP Slate7 HD ........................................................................................................................ 37

Back cover ............................................................................................................. 37

Battery ................................................................................................................... 38

Rear-facing webcamera ........................................................................................... 39

Speakers ................................................................................................................ 40

USB board ............................................................................................................. 42

System board ......................................................................................................... 43

Antenna modules .................................................................................................... 46

Power button/microphone module ............................................................................. 47

Front-facing webcamera ........................................................................................... 49

6 Specifications ................................................................................................................. 51

HP Slate10 HD ...................................................................................................................... 51

HP Slate7 HD ........................................................................................................................ 52

7 Power cord set requirements .......................................................................................... 53

Requirements for all countries .................................................................................................. 53

Requirements for specific countries and regions ......................................................................... 53

8 Recycling ........................................................................................................................ 55

Index ................................................................................................................................. 56

1 Product description

Category Description HP Slate10 HD HP Slate7 HD

Product Name HP Slate10 HD x

HP Slate7 HD x

Processor Marvel® PXA986 1.20-GHz dual core soldered

on-chip (SOC) processor

Panel 10.0-in, (1280×800), a-Si, TFT, TouchScreen

display panel with liquid crystal display (LCD), 24bit color depth, 16:10 Ultra Wide Aspect Ratio; WXGA: ≥ 75/75/75/75 viewing angle, singlelink low-voltage differential signalling (LVDS) interface, traditional capacitive multi-touch (>5 fingers)

7.0-in, (1280×800), a-Si, TFT, TouchScreen display panel with liquid crystal display (LCD), 24bit color depth, 16:10 Ultra Wide Aspect Ratio; WXGA: ≥ 75/75/75/75 viewing angle, singlelink low-voltage differential signalling (LVDS) interface, traditional capacitive multi-touch (>5 fingers)

Category Description HP Slate10 HD HP Slate7 HD

Graphics 3D and 2d GPU

2D hardware acceleration include DirectFB and alpha blending

Supports OpenGL ES 2.0/1.1 and OpenVG 1.1

Supports the following video decode formats:

●

1080p/30fps

●

720p/60fps

●

H.263

●

H.264

●

MPEG-4

●

MPEG 2

●

DivX

●

WMV

Supports the following video encode formats:

●

1080p/24fps

●

720p/30fps

●

H.263

●

H.264 BP

●

MPEG-4

Memory Supports 1-GB DDR3 up to 1600-MHz x x

Mass storage Supports a 16.0-GB embedded MultiMedia Card

(eMMC) solid-state drive v. 4..4.1

Audio and video Integrated stereo speakers (2), 1.0-W per channel

One digital microphone

Support Beats Audio

5.0-MP, 1080p, autofocus rear-facing webcamera

2.0-MP, 720p front-facing webcamera

Sensors Accelerometer

Ambient light sensor

e-Compass

Gyro position

2 Chapter 1 Product description

Proximity

Category Description HP Slate10 HD HP Slate7 HD

Wireless networking Integrated WiFi option: WiFi 802.11abgn;

Bluetooth and WiFi antenna support both 2.4G and 5G bands

Integrated GPS option: Supports both A-GPS and standalone GPS

Integrated Bluetooth option: Bluetooth

3.0+HS Class 2 (10m+ range)

Integrated WiDi option:

●

GSM–850/900/1800/1900

●

WCDMA–850/900/1700/1900/2100

External expansion Integrated micro SD Card Reader expandable to

32-GB

Ports Audio: 3.5-mm headphone/microphone combo

jack (supports North American-type headset only)

Micro USB 2.0 type AB connector (supports OTG and charging)

Power requirements Battery: supports a 3.7-V, 7000-mAh, 25.9-

WHr, Li-ion battery (non-removable), USB charging battery

AC adapter: supports a 10-W AC adapter with DC plug and localized cable plug support

Battery: supports a 3.7-V, 4000-mAh, 14.8-

WHr, Li-ion battery (non-removable), USB charging battery

AC adapter: supports a 10-W AC adapter with DC plug and localized cable plug support

Security Software-based trusted platform module

(TPM) solution

Operating system Preinstalled: Android 4.2 x x

Serviceability End user replaceable part: AC adapter x x

2 External component identification

HP Slate10 HD

Item Component Item Component

(1) Audio-out (headphone)/Audio-in

(microphone) jack

(2) Rear-facing webcamera (7) Speakers (2)

(3) Microphone (8) Micro USB 2.0 port

(4) Power button (9) Micro SIM slot

(5) Front-facing webcamera (10) Micro SD Card Reader slot

4 Chapter 2 External component identification

(6) Volume control buttons (2)

HP Slate7 HD

Item Component Item Component

(1) Rear-facing webcamera (6) Speakers (2)

(2) Microphone (7) Audio-out (headphone)/Audio-in

(microphone) jack

(3) Power button (8) Micro USB 2.0 port

(4) Front-facing webcamera (9) Micro SD Card Reader slot

(5) Volume control buttons (2) (10) Micro SIM slot

HP Slate7 HD

3 Illustrated parts catalog

Locating the serial number, product number, and model number

The serial number and product number of your tablet are located on the bottom edge of the tablet. You may need this information when you travel internationally or when you contact support.

6 Chapter 3 Illustrated parts catalog

HP Slate10 HD tablet major components

Item Component Spare part number

(1) Back cover (includes media card slot, power button actuator, SIM slot cover, speaker grilles, volume button

actuator, and webcamera lens)

For use only on tablet models equipped with WWAN capability in bright red finish

(includes WWAN antenna cable and transceivers)

For use only on tablet models equipped with WWAN capability in silver slate finish

(includes WWAN antenna cable and transceivers)

For use only on tablet models equipped with WiFi capability in bright red finish

(includes WiFi antenna cable and transceivers)

For use only on tablet models equipped with WiFi capability in silver slate finish

(includes WiFi antenna cable and transceivers)

(2) Sensor module (includes double-sided adhesive) 744539-001

(3) Power button board (includes cable, double-sided adhesive, and rubber pad) 744538-001

748791-001

748790-001

744532-001

743082-001

HP Slate10 HD tablet major components

Item Component Spare part number

(4) Microphone (includes cable and double-sided adhesive) 744533-001

(5) Rear-facing webcamera (includes cable and double-sided adhesive) 744545-001

(6) Audio board (includes audio jack and bracket) 744537-001

(7) Volume button board (includes cable, double-sided adhesive, and rubber pad) 744541-001

(8) Card reader board (includes cable, micro SIM slot, and micro

SD Card Reader slot)

(9) System board equipped with a Marvel PXA986 1.20-GHz dual core (SOC) processor, 1.0-GB system memory,

and a 16-GB eMMC solid-state drive:

Equipped with WWAN capability 744058-001

Equipped with WiFi capability 744057-001

(10) Battery, 3.7-V, 7000-mAh, 25.9-WHr, Li-ion (includes cable) 743896-001

(11) Speakers (includes left and right speakers and cables) 744543-001

(12) USB board (includes bracket, cable, micro USB port, and rubber pad) 744536-001

(13) Front-facing webcamera (includes cable) 744544-001

(14) Display panel assembly, 10.0-in, LCD, TFT, TouchScreen

(includes display panel cable)

744540-001

743084-001

8 Chapter 3 Illustrated parts catalog

HP Slate7 HD tablet major components

Item Component Spare part number

(1) Back cover (includes card reader slot, SIM slot cover, grounding pads and tape, power button actuator,

shielding, volume button actuator, webcam lens, and wireless antenna)

In bright red finish (includes WiFi antenna cable and transceivers) 744579-001

In silver slate finish (includes WiFi antenna cable and transceivers) 743041-001

(2) Rear-facing webcamera (includes cable and double-sided adhesive) 743051-001

(3) System board equipped with a Marvel PXA986 1.20-GHz dual core

(SOC) processor, 1.0-GB system memory, a 16-GB eMMC solid-state drive, and WiFi capability

(4) 3G antenna module (includes double-sided adhesive) 747947-001

(5) WiFi antenna module (includes double-sided adhesive) 743045-001

(6) Power button/microphone module (includes cable, double-sided adhesive, and

rubber pad)

(7) Front-facing webcamera (includes cable) 743050-001

743049-001

744580-001

HP Slate7 HD tablet major components

Item Component Spare part number

(8) Battery, 3.7-V, 4000-mAh, 14.8-WHr, Li-ion battery (includes cable) 743895-001

(9) Speakers (includes left and right speakers and cables) 743048-001

(10) USB board (includes bracket, cable, double-sided adhesive, and micro USB port) 743044-001

(11) Display panel assembly, 7.0-in, LCD, TFT, TouchScreen

(includes display panel cable)

Miscellaneous parts

Component Spare part number

AC adapter:

For use in Brazil 744423-012

For use in Europe and South Korea 744423-009

For use in MERCO 744423-001

For use in North America 744423-008

For use in the United Kingdom and Singapore 744423-003

HP Slate10 HD tablet:

Equipped with a Marvel PXA986 1.20-GHz dual core (SOC) processor, a 10.0-in, LCD, TFT, TouchScreen display, 1.0-GB system memory, a 16-GB eMMC solid-state drive, WiFi, and WWAN capability in bright red finish

743046-001

744535-001

Equipped with a Marvel PXA986 1.20-GHz dual core (SOC) processor, a 10.0-in, LCD, TFT, TouchScreen display, 1.0-GB system memory, a 16-GB eMMC solid-state drive, and WiFi in bright red finish

Equipped with a Marvel PXA986 1.20-GHz dual core (SOC) processor, a 10.0-in, LCD, TFT, TouchScreen display, 1.0-GB system memory, a 16-GB eMMC solid-state drive, and WiFi in slate silver finish

HP Slate7 HD tablet:

Equipped with a Marvel PXA986 1.20-GHz dual core (SOC) processor, a 7.0-in, LCD, TFT, TouchScreen display, 1.0-GB system memory, a 16-GB eMMC solid-state drive, and WiFi in bright red finish

Equipped with a Marvel PXA986 1.20-GHz dual core (SOC) processor, a 7.0-in, LCD, TFT, TouchScreen display, 1.0-GB system memory, a 16-GB eMMC solid-state drive, and WiFi in slate silver finish

Screw Kit:

For use only on HP Slate10 HD tablet models 744542-001

744056-001

744534-001

743083-001

744581-001

743043-001

10 Chapter 3 Illustrated parts catalog

Component Spare part number

For use only on HP Slate7 HD tablet models 743047-001

USB extension cable 751600-001

Sequential part number listing

Spare part number Description

743041-001 Back cover in silver slate finish for use only on HP Slate7 HD tablet models (includes card reader

slot, SIM slot cover, grounding pads and tape, power button actuator, shielding, volume button actuator, webcam lens, and wireless antenna)

743043-001 HP Slate7 HD tablet equipped with a Marvel PXA986 1.20-GHz dual core (SOC) processor, a 7.0-

in, LCD, TFT, TouchScreen display, 1.0-GB system memory, a 16-GB eMMC solid-state drive, and WiFi in silver slate finish

743044-001 USB board for use only on HP Slate7 HD tablet models (includes bracket, cable, double-sided

adhesive, and micro USB port)

743045-001 WiFi antenna module for use only on HP Slate7 HD tablet models (includes double-sided adhesive)

743046-001 7.0-in, LCD, TFT, TouchScreen display panel assembly for use only on HP Slate7 HD tablet models

(includes display panel cable)

743047-001 Screw Kit for use only on HP Slate7 HD tablet models

743048-001 Speaker Kit for use only on HP Slate7 HD tablet models

743049-001 System board equipped with a Marvel PXA986 1.20-GHz dual core (SOC) processor, 1.0-GB

system memory, a 16-GB eMMC solid-state drive, and WiFi for use only on HP Slate7 HD tablet models

743050-001 Front-facing webcamera for use only on HP Slate7 HD tablet models (includes cable)

743051-001 Rear-facing webcamera for use only on HP Slate7 HD tablet models (includes cable and double-

sided adhesive)

743082-001 Back cover in silver slate finish for use only on HP Slate10 HD tablet models equipped with WiFi

(includes media card slot, power button actuator, SIM slot cover, speaker grilles, volume button actuator, and webcamera lens)

743083-001 HP Slate10 HD tablet equipped with a Marvel PXA986 1.20-GHz dual core (SOC) processor, a

10.0-in, LCD, TFT, TouchScreen display, 1.0-GB system memory, a 16-GB eMMC solid-state drive, and WiFi in silver slate finish

743084-001 10.0-in, LCD, TFT, TouchScreen display panel assembly for use only on HP Slate10 HD tablet

models (includes display panel cable)

743895-001 Battery, 3.7-V, 4000-mAh, 14.8-WHr, Li-ion for use only on HP Slate7 HD tablet models

(includes cable)

743896-001 Battery, 3.7-V, 7000-mAh, 25.9-WHr, Li-ion for use only on HP Slate10 HD tablet models

(includes cable)

744056-001 HP Slate10 HD tablet equipped with a Marvel PXA986 1.20-GHz dual core (SOC) processor, a

10.0-in, LCD, TFT, TouchScreen display, 1.0-GB system memory, a 16-GB eMMC solid-state drive, WiFi, and WWAN capability in silver slate finish

Sequential part number listing

Spare part number Description

744057-001 System board equipped with a Marvel PXA986 1.20-GHz dual core (SOC) processor, 1.0-GB

system memory, a 16-GB eMMC solid-state drive, and WiFi for use only on HP Slate10 HD tablet models

744058-001 System board equipped with a Marvel PXA986 1.20-GHz dual core (SOC) processor, 1.0-GB

system memory, a 16-GB eMMC solid-state drive, WiFi, and WWAN capability for use only on HP Slate10 HD tablet models

744423-001 10-W USB duck-head AC adapter for use in MERCO

744423-003 10-W USB duck-head AC adapter for use in the United Kingdom and Singapore

744423-008 10-W USB duck-head AC adapter for use in North America

744423-009 10-W USB duck-head AC adapter for use in Europe and South Korea

744423-012 10-W USB duck-head AC adapter for use in Brazil

744532-001 Back cover in bright red finish for use only on HP Slate10 HD tablet models equipped with WiFi

(includes media card slot, power button actuator, SIM slot cover, speaker grilles, volume button actuator, and webcamera lens)

744533-001 Microphone for use only on HP Slate10 HD tablet models (includes cable and double-

sided adhesive)

744534-001 HP Slate10 HD tablet equipped with a Marvel PXA986 1.20-GHz dual core (SOC) processor, a

10.0-in, LCD, TFT, TouchScreen display, 1.0-GB system memory, a 16-GB eMMC solid-state drive, and WiFi in bright red finish

744535-001 HP Slate10 HD tablet equipped with a Marvel PXA986 1.20-GHz dual core (SOC) processor, a

10.0-in, LCD, TFT, TouchScreen display, 1.0-GB system memory, a 16-GB eMMC solid-state drive, WiFi, and WWAN capability in bright red finish

744536-001 USB board for use only on HP Slate10 HD tablet models (includes bracket, cable, micro USB port,

and rubber pad)

744537-001 Audio board for use only on HP Slate10 HD tablet models (includes audio jack and bracket)

744538-001 Power button board for use only on HP Slate10 HD tablet models (includes cable, double-sided

adhesive, and rubber pad)

744539-001 Sensor module for use only on HP Slate10 HD tablet models (includes double-sided adhesive)

744540-001 Card reader board for use only on HP Slate10 HD tablet models (includes cable, micro SIM slot,

and micro SD Card Reader slot)

744541-001 Volume button board for use only on HP Slate10 HD tablet models (includes cable, double-sided

adhesive, and rubber pad)

744542-001 Screw Kit for use only on HP Slate10 HD tablet models

744543-001 Speaker Kit for use only on HP Slate10 HD tablet models (includes left and right speakers

and cables)

744544-001 Front-facing webcamera for use only on HP Slate10 HD tablet models (includes cable and double-

sided adhesive)

744545-001 Rear-facing webcamera for use only on HP Slate10 HD tablet models (includes cable)

744579-001 Back cover in bright red finish for use only on HP Slate7 HD tablet models (includes card reader

slot, SIM slot cover, grounding pads and tape, power button actuator, shielding, volume button actuator, webcam lens, and wireless antenna)

12 Chapter 3 Illustrated parts catalog

Spare part number Description

744580-001 Power button/microphone module for use only on HP Slate7 HD tablet models (includes cable,

double-sided adhesive, and rubber pad)

744581-001 HP Slate7 HD tablet equipped with a Marvel PXA986 1.20-GHz dual core (SOC) processor, a 7.0-

in, LCD, TFT, TouchScreen display, 1.0-GB system memory, a 16-GB eMMC solid-state drive, and WiFi in bright red finish

747947-001 3G antenna module for use only on HP Slate7 HD tablet models (includes double-sided adhesive)

748790-001 Back cover in silver slate finish for use only on HP Slate10 HD tablet models equipped with

WWAN capability (includes media card slot, power button actuator, SIM slot cover, speaker grilles, volume button actuator, and webcamera lens)

748791-001 Back cover in bright red finish for use only on HP Slate10 HD tablet models equipped with WWAN

capability (includes media card slot, power button actuator, SIM slot cover, speaker grilles, volume button actuator, and webcamera lens)

751600-001 USB extension cable

Sequential part number listing

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