Hewlett-Packard Slate 7 - 4501us Service manual

HP Slate7 Beats Special Edition
Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
© Copyright 2014 Hewlett-Packard Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: April 2014
Document Part Number: 764253-001
Product notice
This guide describes features that are common to most models. Some features may not be available on your tablet.
Software terms
By installing, copying, downloading, or otherwise using any software product preinstalled on this tablet, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.
For any further information or to request a full refund of the tablet, please contact your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
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iv Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 Illustrated parts catalog .................................................................................................... 3
Locating the serial number, product number, and model number .................................................... 3
Tablet major components .......................................................................................................... 4
Miscellaneous parts .................................................................................................................. 5
Sequential part number listing .................................................................................................... 5
3 Removal and replacement preliminary requirements ........................................................ 7
Tools required ......................................................................................................................... 7
Service considerations .............................................................................................................. 7
Plastic parts .............................................................................................................. 7
Cables and connectors .............................................................................................. 7
Grounding guidelines ............................................................................................................... 8
Electrostatic discharge damage ................................................................................... 8
Packaging and transporting guidelines ......................................................... 9
Workstation guidelines ................................................................ 9
4 Removal and replacement procedures ............................................................................ 11
Tablet component replacement procedures ................................................................................ 11
Back cover ............................................................................................................................ 11
Battery .................................................................................................................................. 13
Speakers ............................................................................................................................... 15
System board ........................................................................................................................ 17
Antenna ................................................................................................................................ 19
Front-facing webcam .............................................................................................................. 20
I/O board ............................................................................................................................. 21
Rear-facing webcam ............................................................................................................... 23
5 Specifications .................................................................................................................. 24
v
6 Backing up and recovering your data ............................................................................. 25
Updating apps, widgets, and the operating system .................................................................... 25
Back up and reset .................................................................................................................. 25
Factory data reset .................................................................................................................. 26
Resetting with the tablet powered off ........................................................................................ 27
7 Power cord set requirements .......................................................................................... 28
Requirements for all countries .................................................................................................. 28
Requirements for specific countries and regions ......................................................................... 28
8 Recycling ........................................................................................................................ 30
Index ................................................................................................................................. 31
vi

1 Product description

Category Description
Product Name HP Slate7 Beats Special Edition
Processor NVIDIA® Tegra 4 A15 1.80-GHz quad core processor
Panel Display: 7-in, high-definition (HD), in-plane switching (IPS), liquid crystal display (LCD) with
light-emitting display (LED) backlight (1280×800)
Touch: High-speed, 10-point, capacitive DirectTouch with 2-mm tip passive stylus included
Contrast ratio: 800-tgyps/560 min, transparency ratio of touch panel is round 85%
Graphics NVIDIA-design graphics
Memory Supports 1.0-GB DDR3L 1600 system memory
Mass storage Supports a 16.0-GB eMMC solid-state drive
Audio and video Beats Audio
Stereo speakers (2)
One microphone
5.0-MP, auto-focus, rear-facing webcamera
VGA front-facing webcamera
Sensor Axis sensor: 9-axis (accelerometer, compass, gyro)
GPS sensor: GPS/GLONASS
Light sensor: Ambient light sensor for backlight control
Proximity sensor: yes
Hall sensor: yes
Wireless networking 3G: No
Wifi: 802.11b/g/n direct
BT: 4.0 LE
Wifi: Direct
External expansion Integrated micro SD Card Reader expandable to 32-GB
1
Category Description
Ports
Power requirements Supports a 4100-mAh, USB charging, (non-removable)
Operating system Preinstalled: Android 4.4.2 (Kit Kat)
Serviceability End user replaceable parts: USB cable and AC Adapter
Audio: headphone/microphone combo jack
Micro SD Card Reader
Micro USB port
Supports a 5V-2A (10W) AC adapter with DC plug and USB charging cable
2 Chapter 1 Product description

2 Illustrated parts catalog

NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your tablet, go to follow the on-screen instructions.

Locating the serial number, product number, and model number

The serial number and product number of your tablet are located on the back cover of the tablet. You may need the information when you travel internationally or when you contact support.
http://partsurfer.hp.com, select your country or region, and then
Locating the serial number, product number, and model number
3

Tablet major components

Item Component Spare part number
(1) Back cover 767523-001
Speaker Kit, includes: 767529-001
(2a) Top speaker and cable
(2b) Bottom speaker and cable
(3) Battery, 4100-mAh, USB-charging (includes cable and double-sided adhesive) 743203-001
(4) System board equipped with an NVIDIA Tegra 4 A15 1.80-GHz quad core
processor, a graphics subsystem with UMA memory, 1.0-GB DDR3L 1600 system memory, and a 16-GB eMMC hard drive
(5) Antenna Kit (includes wireless antenna cable, transceiver, and double-
sided adhesive)
(6) Front-facing webcam (includes cable and double-sided adhesive) 743884-001
(7) I/O board (includes cable) 767527-001
4 Chapter 2 Illustrated parts catalog
767530-001
745162-001
Item Component Spare part number
I/O Hardware Kit (not illustrated, includes I/O board bracket) 745164-001
(8) Rear-facing webcam (includes cable) 743885-001
(9) 7.0-in HD, IPS, LCD, TouchScreen display panel assembly with LED
backlight (1280×800) (includes display panel cable and TouchScreen cable)

Miscellaneous parts

Component Spare part number
5V-2A (10W) AC adapter:
For use only in Europe 747779-001
For use only in North America 745229-001
For use only in the United Kingdom 747780-001
HP Slate7 Beats Special Edition Tablet equipped with an NVIDIA Tegra 4 A15 1.80-GHz quad core processor, a 7.0-in HD, IPS, LCD, TouchScreen display with LED backlight (1280×800), a graphics subsystem with UMA memory, 1.0-GB DDR3L 1600 system memory, and a 16-GB eMMC hard drive
Screw Kit 743206-001
Stylus 749221-001
Stylus tip 759962-001
767528-001
767526-001
USB extension cable 745230-001

Sequential part number listing

Spare part number Description
743203-001 Battery, 4100-mAh, USB-charging (includes cable and double-sided adhesive)
743206-001 Screw Kit
743884-001 Front-facing webcam (includes cable and and double-sided adhesive)
743885-001 Rear-facing webcam (includes cable)
745162-001 Antenna Kit (includes wireless antenna cable, transceiver, and double-sided adhesive)
745164-001 I/O Hardware Kit (includes I/O board bracket)
745229-001 5V-2A (10W) AC adapter for use only in North America
745230-001 USB extension cable
747779-001 5V-2A (10W) AC adapter for use only in the United Kingdom
747780-001 5V-2A (10W) AC adapter for use only in Europe
Miscellaneous parts
5
Spare part number Description
749221-001 Stylus
759962-001 Stylus tip
767523-001 Back cover
767526-001 HP Slate7 Beats Special Edition Tablet equipped with an NVIDIA Tegra 4 A15 1.80-GHz quad
core processor, a 7.0-in HD, IPS, LCD, TouchScreen display with LED backlight (1280×800), a graphics subsystem with UMA memory, 1.0-GB DDR3L 1600 system memory, and a 16-GB eMMC hard drive
767527-001 I/O board
767528-001 7.0-in HD, IPS, LCD, TouchScreen display panel assembly with LED backlight (1280×800) (includes
display panel cable and TouchScreen cable)
767529-001 Speaker Kit (includes left and right speakers and cables)
767530-001 System board equipped with an NVIDIA Tegra 4 A15 1.80-GHz quad core processor, a graphics
subsystem with UMA memory, 1.0-GB DDR3L 1600 system memory, and a 16-GB eMMC hard drive
6 Chapter 2 Illustrated parts catalog
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