Hewlett-Packard Slate 10 Plus - 3700nf Service manual

HP Slate 10 Plus Tablet

Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: May 2014

Document Part Number: 768336-001

Product notice

This guide describes features that are common to most models. Some features may not be available on your tablet.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this tablet, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.

For any further information or to request a full refund of the tablet, please contact your local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 3

3 Illustrated parts catalog .................................................................................................... 5

Locating the serial number location ............................................................................................ 5

Tablet major components .......................................................................................................... 6

Miscellaneous parts .................................................................................................................. 8

Sequential part number listing .................................................................................................... 9

4 Removal and replacement preliminary requirements ...................................................... 10

Tools required ....................................................................................................................... 10

Service considerations ............................................................................................................ 10

Plastic parts ............................................................................................................ 10

Cables and connectors ............................................................................................ 10

Drive handling ........................................................................................................ 11

Grounding guidelines ............................................................................................................. 11

Electrostatic discharge damage ................................................................................. 11

Packaging and transporting guidelines ....................................................... 13

Workstation guidelines .............................................................. 13

Equipment guidelines ................................................................. 14

5 Removal and replacement procedures ............................................................................ 15

Display panel assembly .......................................................................................................... 15

Antenna ................................................................................................................................ 18

Connector board ................................................................................................................... 19

Battery .................................................................................................................................. 20

Speaker connector boards ...................................................................................................... 21

Speakers ............................................................................................................................... 23

Rear-facing webcam ............................................................................................................... 24

System board ........................................................................................................................ 25

Front-facing webcam .............................................................................................................. 26

Display panel cable ............................................................................................................... 27

6 Specifications .................................................................................................................. 29

7 Power cord set requirements .......................................................................................... 30

Requirements for all countries .................................................................................................. 30

Requirements for specific countries and regions ......................................................................... 30

8 Recycling ........................................................................................................................ 32

Index ................................................................................................................................. 33

1 Product description

Category Description

Product Name HP Slate 10 Plus Tablet

Chipset/processor Balong® V9R1 Cortex-A9 quad core 1.60-GHz processor

Graphics Integrated with soldered-on-circuit (SoC)

Panel 10.0-in, diagonal capacitive, 10-point MultiTouch, in-plane switching (IPS), high-definition

(HD), wide viewing angle (1280×800), display assembly

Memory Supports 1 GB LP DDR2 533-MHz system memory, integrated onto system board

Storage Supports 16 GB eMMC storage, integrated onto system board

Supports external Micro SD up to 32 GB

Audio and video 0.3-MP front-facing webcam

3.0-MP rear-facing webcam

One microphone

Integrated 0.5-W stereo speakers (2) supporting DTS Sound

Receiver

Sensors

Wireless

Axis sensor: accelerometer

●

Light sensor: ambient light sensor

●

GPS sensor: AGPS/GPS/Glonass

●

231L

●

GSM band 2/3/5/8

◦

UMTS band 1/2/5/8

◦

FDD-LTE band 1/3/7/20

◦

TDD-LTE band 38/40

◦

Wifi: 802.11 b/g/n

●

Bluetooth: 4.0+LE

●

Category Description

Ports

Power requirements Supports a 2-cell, 6280-mAh lithium-polymer, USB-charging battery

Operating system Preinstalled: Android 4.4 + EMUI 2.3

Serviceability End user replaceable parts: AC adapter and USB cable

Micro USB type B with MHL support

●

Micro SD slot

●

Micro SIM slot

●

Audio jack: 3.5-mm with microphone and URAT support

●

Supports a 5V-2A, 10-W USB cable AC adapter

2 Chapter 1 Product description

2 External component identification

Item Component Item Component

(1) Ambient light sensor (7) Micro SD Card Reader slot

(2) Front-facing webcam (8) Micro SIM slot

(3) Power button (9) Audio-out (headphone)/Audio-in

(microphone) jack

(4) Volume control button (10) Speakers

Item Component Item Component

(5) Microphone (11) Micro USB port

(6) Rear-facing webcam

4 Chapter 2 External component identification

3 Illustrated parts catalog

Locating the serial number location

The tablet part number (1), serial number (2), and International Mobile Station Equipment Identity number (IMEI) (3) are located on the tablet back cover. This information may be needed when travelling internationally or when contacting support.

Locating the serial number location

Tablet major components

Item Component Spare part number

(1) Display panel assembly (10.0-in, HD, LED, TouchScreen, includes front cover) 776014-001

(2) Antenna (includes double-sided adhesive) 776022-001

(3) Connector board (includes audio jack, double-sided adhesive, USB power

connector, and vibrator module)

(4) Power/volume button actuator (included with the back cover spare part kit, spare part number

776015-001)

(5) Plastic frame (included in the back cover spare part kit, spare part number 776015-001)

(6) Battery, 2-cell, 6280-mAh, Li-ion, USB-charging (includes cable and double-

sided adhesive)

6 Chapter 3 Illustrated parts catalog

776025-001

776016-001

+ 28 hidden pages