Hewlett Packard J8Z70ET User Manual
User Guide
© Copyright 2014 Hewlett-Packard
Development Company, L.P.
AMD is a registered trademark of Advanced
Micro Devices, Inc. in the U.S. and other
countries. Bluetooth is a trademark owned
by its proprietor and used by HewlettPackard Company under license. Intel and
Centrino are trademarks of Intel
Corporation in the U.S. and other countries.
SD logo is a trademark of its proprietor.
Java is a U.S. trademark of Sun
Microsystems, Inc. Microsoft and Windows
are U.S. registered trademarks of the
Microsoft group of companies.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: June 2014
Document Part Number: 768564-001
Product notice
This user guide describes features that are
common to most models. Some features
may not be available on your computer.
Not all features are available in all editions
of Windows. This computer may require
upgraded and/or separately purchased
hardware, drivers and/or software to take
full advantage of Windows functionality. Go
http://www.microsoft.com for details.
to
To access the latest user guide, go to
http://www.hp.com/support, and select your
country. Select Drivers & Downloads, and
then follow the on-screen instructions.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a full refund subject to the refund
policy of your seller.
For any further information or to request a
full refund of the price of the computer,
please contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
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iv Safety warning notice ENWW
Table of contents
1 Welcome ........................................................................................................................................................... 1
Finding information ............................................................................................................................... 2
2 Getting to know your computer ......................................................................................................................... 5
Right ..................................................................................................................................................... 5
Left ....................................................................................................................................................... 7
Display .................................................................................................................................................. 9
Top ..................................................................................................................................................... 10
TouchPad .......................................................................................................................... 10
Lights ................................................................................................................................. 11
Buttons, speakers, and fingerprint reader (select models only) ......................................... 12
Keys ................................................................................................................................... 14
Bottom ................................................................................................................................................ 15
Front ................................................................................................................................................... 17
Rear .................................................................................................................................................... 18
3 Connecting to a network ................................................................................................................................. 19
Connecting to a wireless network ....................................................................................................... 19
Using the wireless controls ................................................................................................ 19
Using the wireless button .................................................................................. 19
Using operating system controls ....................................................................... 20
Using a WLAN ................................................................................................................... 20
Using an Internet service provider .................................................................... 20
Setting up a WLAN ............................................................................................ 21
Configuring a wireless router ............................................................................ 21
Protecting your WLAN ....................................................................................... 21
Connecting to a WLAN ...................................................................................... 22
Using HP Mobile Broadband (select models only) ............................................................ 22
Inserting and removing a SIM ........................................................................... 23
Using GPS (select models only) ........................................................................................ 24
Using Bluetooth wireless devices ...................................................................................... 24
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Connecting to a wired network ........................................................................................................... 25
Connecting to a local area network (LAN) ......................................................................... 25
4 Navigating using the keyboard, touch gestures and pointing devices ............................................................ 27
Using pointing devices ....................................................................................................................... 27
Setting pointing device preferences ................................................................................... 27
Using the pointing stick ...................................................................................................... 27
Using the TouchPad and gestures .................................................................................... 27
Turning the TouchPad off and on ...................................................................... 28
Tapping ............................................................................................................. 28
Scrolling ............................................................................................................ 29
2-finger pinch zoom ........................................................................................... 29
2-finger click ...................................................................................................... 30
Rotating (select models only) ............................................................................ 30
Flicking (select models only) ............................................................................. 30
Edge swipes (select models only) ..................................................................... 31
Right-edge swipe .............................................................................. 31
Left-edge swipe ................................................................................ 32
Top-edge swipe ................................................................................ 32
Using the keyboard ............................................................................................................................ 33
Using Windows shortcut keys ............................................................................................ 33
Identifying the hot keys ...................................................................................................... 33
Using keypads ................................................................................................................... 34
Using the integrated numeric keypad ................................................................ 34
Using an optional external numeric keypad ...................................................... 34
5 Multimedia ....................................................................................................................................................... 35
Using the media activity controls ........................................................................................................ 35
Audio .................................................................................................................................................. 35
Connecting speakers ......................................................................................................... 35
Adjusting the volume ......................................................................................................... 35
Connecting headphones .................................................................................................... 36
Connecting a microphone .................................................................................................. 36
Connecting headphones and microphones ....................................................................... 36
Checking audio functions on the computer ........................................................................ 36
Webcam (select models only) ............................................................................................................ 37
Video .................................................................................................................................................. 37
VGA ................................................................................................................................... 38
DisplayPort (select models only) ....................................................................................... 38
Connecting a Thunderbolt DisplayPort device ................................................................... 39
Connecting wired displays using MultiStream Transport ................................................... 40
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Connecting wired displays with an optional hub ............................................... 40
Connecting wireless displays (Miracast-compatible wireless displays only) ..................... 41
6 Power management ........................................................................................................................................ 43
Shutting down (turning off) the computer ........................................................................................... 43
Setting power options ......................................................................................................................... 44
Using power-saving states ................................................................................................. 44
Initiating and exiting Sleep ................................................................................ 44
Enabling and exiting user-initiated Hibernation ................................................. 44
Using the power meter and power settings ....................................................... 45
Setting password protection on wakeup ........................................................... 45
Using battery power ........................................................................................................... 45
Finding additional battery information ............................................................... 45
Using Battery Check ......................................................................................... 47
Displaying the remaining battery charge ........................................................... 47
Maximizing battery discharge time .................................................................... 47
Managing low battery levels .............................................................................. 47
Identifying low battery levels ............................................................. 47
Resolving a low battery level ............................................................ 48
Inserting or removing the battery ...................................................................... 48
Inserting a battery ............................................................................. 48
Removing a battery .......................................................................... 48
Conserving battery power ................................................................................. 49
Storing a user-replaceable battery (select models only) ................................... 49
Disposing of a user-replaceable battery (select models only) ........................... 49
Replacing a user-replaceable battery (select models only) .............................. 50
Using external AC power ................................................................................................... 50
Testing an AC adapter ...................................................................................... 50
Hybrid Graphics and AMD Dual Graphics (select models only) ........................................ 51
Using Hybrid Graphics (select models only) ..................................................... 51
Using AMD Dual Graphics (select models only) ............................................... 51
7 External cards and devices ............................................................................................................................. 53
Using memory card readers (select models only) .............................................................................. 53
Inserting a memory card .................................................................................................... 53
Removing a memory card .................................................................................................. 53
Using ExpressCards (select models only) .......................................................................................... 54
Configuring an ExpressCard .............................................................................................. 54
Inserting an ExpressCard .................................................................................................. 54
Removing an ExpressCard ................................................................................................ 56
Using smart cards (select models only) ............................................................................................. 56
ENWW vii
Inserting a smart card ........................................................................................................ 56
Removing a smart card ...................................................................................................... 57
Using a USB device ........................................................................................................................... 57
Connecting a USB device .................................................................................................. 58
Removing a USB device .................................................................................................... 58
Using optional external devices .......................................................................................................... 58
Using optional external drives ............................................................................................ 59
Using the docking connector (select models only) ............................................................ 59
8 Drives .............................................................................................................................................................. 61
Handling drives ................................................................................................................................... 61
Using hard drives ............................................................................................................................... 62
Removing or replacing the service door ............................................................................ 62
Removing the service door ............................................................................... 62
Replacing the service door ................................................................................ 62
Replacing or upgrading the hard drive ............................................................................... 63
Removing the hard drive ................................................................................... 63
Installing a hard drive ........................................................................................ 64
Improving hard drive performance ..................................................................................... 65
Using Disk Defragmenter .................................................................................. 65
Using Disk Cleanup ........................................................................................... 66
Using HP 3D DriveGuard (select models only) .................................................................. 66
Identifying HP 3D DriveGuard status ................................................................ 66
Using RAID (select models only) ........................................................................................................ 66
9 Security ........................................................................................................................................................... 69
Protecting the computer ..................................................................................................................... 69
Using passwords ................................................................................................................................ 70
Setting passwords in Windows .......................................................................................... 70
Setting passwords in Computer Setup .............................................................................. 71
Managing a BIOS administrator password ........................................................................ 71
Entering a BIOS administrator password .......................................................... 72
Managing a Computer Setup DriveLock password ........................................................... 72
Setting a DriveLock password ........................................................................... 73
Entering a DriveLock password ........................................................................ 74
Changing a DriveLock password ...................................................................... 74
Removing DriveLock protection ........................................................................ 74
Using Computer Setup Automatic DriveLock .................................................................... 75
Entering an Automatic DriveLock password ..................................................... 75
Removing Automatic DriveLock protection ....................................................... 76
TPM Embedded Security device (select models only) ....................................................................... 76
viii ENWW
Using antivirus software ..................................................................................................................... 77
Using firewall software ....................................................................................................................... 77
Installing critical security updates ....................................................................................................... 78
Using HP Client Security .................................................................................................................... 78
Installing an optional security cable .................................................................................................... 78
Using the fingerprint reader (select models only) ............................................................................... 79
Locating the fingerprint reader ........................................................................................... 79
10 Maintenance ................................................................................................................................................. 81
Adding or replacing memory modules ................................................................................................ 81
Cleaning your computer ..................................................................................................................... 83
Cleaning procedures .......................................................................................................... 84
Cleaning the display (All-in-Ones or Notebooks) .............................................. 84
Cleaning the sides or cover ............................................................................... 84
Cleaning the TouchPad, keyboard, or mouse ................................................... 84
Updating programs and drivers .......................................................................................................... 85
Using SoftPaq Download Manager .................................................................................................... 85
11 Backup and recovery .................................................................................................................................... 87
Backing up your information ............................................................................................................... 87
Performing a system recovery ............................................................................................................ 87
Using the Windows recovery tools ..................................................................................... 88
Using f11 recovery tools .................................................................................................... 88
Using Windows operating system media (purchased separately) ..................................... 89
Using Windows Refresh or Windows Reset ...................................................................... 90
Using HP Software Setup .................................................................................................. 90
12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ........................................... 91
Using Computer Setup ....................................................................................................................... 91
Starting Computer Setup ................................................................................................... 91
Navigating and selecting in Computer Setup ..................................................................... 91
Restoring factory settings in Computer Setup ................................................................... 92
Updating the BIOS ............................................................................................................. 93
Determining the BIOS version ........................................................................... 93
Downloading a BIOS update ............................................................................. 93
Using MultiBoot .................................................................................................................................. 94
About the boot device order ............................................................................................... 94
Choosing MultiBoot preferences ........................................................................................ 94
Setting a new boot order in Computer Setup .................................................... 95
Dynamically choosing a boot device using the f9 prompt ................................. 95
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Setting a MultiBoot Express prompt .................................................................. 95
Entering MultiBoot Express preferences ........................................................... 96
Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 96
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 97
Using HP Sure Start ........................................................................................................................... 98
13 Support ......................................................................................................................................................... 99
Contacting support ............................................................................................................................. 99
Labels ............................................................................................................................................... 100
14 Specifications .............................................................................................................................................. 101
Input power ....................................................................................................................................... 101
Operating environment ..................................................................................................................... 102
Appendix A Traveling with the computer ......................................................................................................... 103
Appendix B Troubleshooting ............................................................................................................................ 105
Troubleshooting resources ............................................................................................................... 105
Resolving issues .............................................................................................................................. 105
The computer is unable to start up .................................................................................. 105
The computer screen is blank .......................................................................................... 106
Software is functioning abnormally .................................................................................. 106
The computer is on but not responding ........................................................................... 106
The computer is unusually warm ..................................................................................... 106
An external device is not working .................................................................................... 107
The wireless network connection is not working .............................................................. 107
A disc does not play ......................................................................................................... 107
A movie is not visible on an external display ................................................................... 108
The process of burning a disc does not begin, or it stops before completion .................. 108
Appendix C Electrostatic discharge ................................................................................................................. 109
Index ................................................................................................................................................................. 111
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1Welcome
After you set up and register the computer, we recommend the following steps to get the most out of
your smart investment:
●
TIP: To quickly return to the computer Start screen from an open app or the Windows desktop,
press the Windows key
to the previous screen.
Connect to the Internet—Set up your wired or wireless network so that you can connect to the
●
Internet. For more information, see
Update your antivirus software—Protect your computer from damage caused by viruses. The
●
software is preinstalled on the computer. For more information, see
on page 77.
on your keyboard. Pressing the Windows key again will return you
Connecting to a network on page 19.
Using antivirus software
Get to know your computer—Learn about your computer features. See
●
computer on page 5 and Navigating using the keyboard, touch gestures and pointing devices
on page 27 for additional information.
Find installed software—Access a list of the software preinstalled on the computer:
●
From the Start screen, type a, click Apps, and then select from the displayed options. For details
about using the software included with the computer, see the software manufacturer's
instructions, which may be provided with the software or on the manufacturer's website.
Create powerful presentations—You can connect to a projector to share your ideas with a group.
●
Connecting a Thunderbolt DisplayPort device on page 39.
See
Back up your hard drive by creating recovery discs or a recovery flash drive. See
●
recovery on page 87.
Getting to know your
Backup and
ENWW 1
Finding information
You have already used
Setup Instructions
to turn on the computer and locate this guide. To locate
resources that provide product details, how-to information, and more, use this table.
Resources For information about
Setup Instructions
HP Support Assistant
To access HP Support Assistant, from the Start
screen, select the HP Support Assistant app.
To access the latest user guide, go to
http://www.hp.com/support, and select your country.
Select Drivers & Downloads, and then follow the onscreen instructions.
Worldwide support
To get support in your language, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
HP website
To access the latest user guide, go to
http://www.hp.com/support, and select your country.
Select Drivers & Downloads, and then follow the onscreen instructions.
poster
How to set up the computer
●
Help to identify computer components
●
Operating system information
●
Software, driver, and BIOS updates
●
Troubleshooting tools
●
How to access support
●
Online chat with an HP technician
●
Support telephone numbers
●
HP service center locations
●
Support information
●
Ordering parts and finding additional help
●
Accessories available for the device
●
Safety & Comfort Guide
To access this guide:
From the Start screen, type support, and then
▲
select the HP Support Assistant app.
– or –
Go to
http://www.hp.com/ergo.
Regulatory, Safety, and Environmental Notices
To access this guide:
1. From the Start screen, type support, and then
select the HP Support Assistant app.
2. Select My computer, and then select User
guides.
Proper workstation setup, posture, health, and work habits
●
Electrical and mechanical safety information
●
Regulatory and safety information
●
Battery disposal information
●
2 Chapter 1 Welcome ENWW
Resources For information about
Limited Warranty
To access this guide, from the Start screen, select the
HP Support Assistant app, select My computer, and
then select Warranty and services.
– or –
Go to
http://www.hp.com/go/orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a
printed copy from
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
●
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
●
When you request a printed copy of your warranty, please include your product number, warranty period (found on your
service label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
*
http://www.hp.com/go/orderdocuments or write to:
Warranty information
http://www.hp.com/go/
ENWW Finding information 3
4 Chapter 1 Welcome ENWW
2 Getting to know your computer
Right
Component Description
(1) Memory card reader Reads optional memory cards that store, manage, share, or
access information.
(2)
(3)
Audio-out (headphone)/Audio-in
(microphone) jack
USB 3.0 port Connects an optional USB device, such as a keyboard,
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also
connects an optional headset microphone. This jack does
not support optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, see the
Regulatory, Safety, and Environmental Notices
this guide, from the Start screen, type support, and then
select the HP Support Assistant app.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
mouse, external drive, printer, scanner, or USB hub.
For details about different types of USB ports, see
USB device on page 57.
. To access
Using a
ENWW Right 5
Component Description
(4) Upgrade bay (optical drive shown) (select
models only)
(5) Optical drive eject button (select models
(6)
only)
External monitor port Connects an external VGA monitor or projector.
Depending on your computer model, reads an optical disc
or reads and writes to an optical disc.
NOTE: For disc compatibility information, navigate to the
Help and Support web page (see
on page 2). Follow the web page instructions to select your
computer model. Select Support & Drivers, and then select
Product Information.
NOTE: The upgrade bay can hold either a hard drive or
an optical drive that reads and writes (select models only)
to an optical disc. It can also hold a weight saver option.
Releases the optical drive disc tray.
Finding information
6 Chapter 2 Getting to know your computer ENWW
Left
Component Description
(1)
(2)
(3) Vent Enables airflow to cool internal components.
(4)
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
USB 2.0 port Connects an optional USB device, such as a keyboard,
mouse, external drive, printer, scanner or USB hub.
For details about different types of USB ports, see
USB device on page 57.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
Thunderbolt DisplayPort Connects an optional high-resolution display device or a
high-performance data device.
NOTE: Thunderbolt is new technology. Install all the latest
drivers for your Thunderbolt device before connecting the
device to the Thunderbolt DisplayPort. Thunderbolt cable
and Thunderbolt device (sold separately) must be
compatible with Windows. To determine whether your
device is Thunderbolt Certified for Windows, go to
https://thunderbolttechnology.net/products.
Using a
(5)
(6)
Dual-Mode DisplayPort Connects an optional digital display device, such as a high-
performance monitor or projector.
USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard,
mouse, external drive, printer, scanner or USB hub.
Standard USB ports will not charge all USB devices or will
charge using a low current. Some USB devices require
power and require you to use a powered port.
NOTE: USB charging ports can also charge select models
of cell phones and MP3 players, even when the computer is
off.
For details about different types of USB ports, see
USB device on page 57.
Using a
ENWW Left 7
Component Description
(7) Smart card reader Supports optional smart cards.
(8)
ExpressCard slot or smart card reader
(depending on the configuration)
Supports optional ExpressCards or smart cards.
8 Chapter 2 Getting to know your computer ENWW
Display
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
(2) WWAN antennas* (select models only) Send and receive wireless signals to communicate with wireless
wide area networks (WWAN).
(3) Internal microphones Record sound.
(4) Webcam light (select models only) On: The webcam is in use.
(5) Webcam (select models only) Records video and captures photographs. Some models allow
you to video conference and chat online using streaming video.
For information on using the webcam, access HP Support
Assistant. To access HP Support Assistant, from the Start
screen, select the HP Support Assistant app.
(6) Internal display switch Turns off the display or initiates Sleep if the display is closed
while the power is on.
NOTE: The display switch is not visible from the outside of the
computer.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. For wireless regulatory notices, see the section of the
Environmental Notices
and then select the HP Support Assistant app.
that applies to your country or region. To access this guide, from the Start screen, type support,
Regulatory, Safety, and
ENWW Display 9
Top
TouchPad
Component Description
(1) Pointing stick Moves the pointer and selects or activates items on the
screen.
(2) Left pointing stick button Functions like the left button on an external mouse.
(3) TouchPad on/off button Turns the TouchPad on and off.
(4) TouchPad zone Reads your finger gestures to move the pointer or activate
items on the screen.
NOTE: The TouchPad also supports edge-swipe
gestures. For more information, see
models only) on page 31.
(5) Left TouchPad button Functions like the left button on an external mouse.
(6) Right pointing stick button Functions like the right button on an external mouse.
(7) Center pointing stick button Functions like the center button on an external mouse.
(8) Center TouchPad button Functions like the center button on an external mouse.
(9) Right TouchPad button Functions like the right button on an external mouse.
Edge swipes (select
10 Chapter 2 Getting to know your computer ENWW
Lights
Component Description
(1)
(2) Caps lock light On: Caps lock is on, which switches the keys to all capital
(3)
(4) Num lock light On: Num lock is on.
Power light
Microphone mute light
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a power-
●
saving state. The computer shuts off power to the
display and other unneeded components.
Off: The computer is off or in Hibernation. Hibernation
●
is a power-saving state that uses the least amount of
power.
NOTE: For select models, the Intel® Rapid Start
Technology feature is enabled at the factory. Rapid Start
Technology allows your computer to resume quickly from
inactivity. For more information, see
states on page 44.
letters.
Amber: microphone sound is off.
●
Off: microphone sound is on.
●
Using power-saving
ENWW Top 11
Component Description
(5)
(6)
Wireless light On: An integrated wireless device, such as a wireless local
area network (WLAN) device and/or a Bluetooth® device, is
on.
NOTE: On some models, the wireless light is amber when
all wireless devices are off.
Mute light
Amber: Computer sound is off.
●
Off: Computer sound is on.
●
Buttons, speakers, and fingerprint reader (select models only)
12 Chapter 2 Getting to know your computer ENWW
Component Description
(1)
Power button
When the computer is off, press the button to turn on
●
the computer.
When the computer is on, press the button briefly to
●
initiate Sleep.
When the computer is in the Sleep state, press the
●
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
●
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
NOTE: For select models, the Intel® Rapid Start
Technology feature is enabled at the factory. Rapid Start
Technology allows your computer to resume quickly from
inactivity. For more information, see
states on page 44.
To learn more about your power settings, see your power
options. From the Start screen, type power, select Power
and sleep settings, and then select Power and sleep from
the list of applications.
Using power-saving
(2) Speakers Produce sound.
(3)
(4)
(5) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password
Wireless button Turns the wireless feature on or off but does not establish a
wireless connection.
Volume mute button Mutes and restores speaker sound.
logon.
ENWW Top 13
Keys
Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) fn key Executes frequently used system functions when pressed
in combination with a function key, the num lock key, the
esc key, or the b key.
(3)
(4) Function keys Execute frequently used system functions when pressed in
(5) num lock key Alternates between the navigational and numeric functions
(6) Integrated numeric keypad When num lock has been enabled, it can be used like an
Windows key Returns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows key again will return you to
the previous screen.
combination with the fn key.
on the integrated numeric keypad.
external numeric keypad.
14 Chapter 2 Getting to know your computer ENWW
Bottom
Component Description
(1)
(2) Battery bay Holds the battery.
(3)
(4)
(5) Accessory battery connector Connects an optional accessory battery.
(6)
(7)
Battery release latch Releases the battery.
SIM slot Supports a wireless subscriber identity module (SIM).
The SIM slot is located inside the battery bay.
Docking connector Connects an optional docking device.
Service door release lock Locks the service door.
Service door release latch Releases the service door.
ENWW Bottom 15
Component Description
(8) Vents (3) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It
is normal for the internal fan to cycle on and off during
routine operation.
(9)
Service door Provides access to the hard drive bay, the wireless
LAN (WLAN) module slot, the WWAN module slot,
and the memory module slots.
CAUTION: To prevent an unresponsive system,
replace the wireless module only with a wireless
module authorized for use in the computer by the
governmental agency that regulates wireless devices
in your country or region. If you replace the module
and then receive a warning message, remove the
module to restore computer functionality, and then
contact support through HP Support Assistant. To
access HP Support Assistant, from the Start screen,
select the HP Support Assistant app.
16 Chapter 2 Getting to know your computer ENWW
Front
Component Description
(1)
(2)
(3)
Wireless light On: An integrated wireless device, such as a wireless
local area network (WLAN) device and/or a
Bluetooth® device, is on.
NOTE: On some models, the wireless light is amber
when all wireless devices are off.
Power light
AC adapter/Battery light
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a
●
power-saving state. The computer shuts off
power to the display and other unneeded
components.
Off: The computer is off or in Hibernation.
●
Hibernation is a power-saving state that uses the
least amount of power.
NOTE: For select models, the Intel® Rapid Start
Technology feature is enabled at the factory. Rapid
Start Technology allows your computer to resume
quickly from inactivity. For more information, see
Using power-saving states on page 44.
White: The computer is connected to external
●
power and the battery is charged from 90 to 99
percent.
Amber: The computer is connected to external
●
power and the battery is charged from 0 to 90
percent.
Blinking amber: A battery that is the only
●
available power source has reached a low battery
level. When the battery reaches a critical battery
level, the battery light begins blinking rapidly.
Off: The battery is fully charged.
●
(4)
Hard drive/optical drive light
Blinking white: The hard drive or optical drive is
●
being accessed.
Amber: HP 3D DriveGuard has temporarily
●
parked the hard drive.
NOTE: For more information about HP 3D
DriveGuard, see
models only) on page 66.
Using HP 3D DriveGuard (select
ENWW Front 17
Rear
Component Description
(1)
(2)
(3)
(4)
USB 3.0 port Connects an optional USB device, such as a
keyboard, mouse, external drive, printer, scanner
or USB hub.
For details about different types of USB ports,
see
Using a USB device on page 57.
Power connector Connects an AC adapter.
AC adapter/battery light
RJ-45 (network) jack/lights Connects a network cable.
White: The computer is connected to
●
external power and the battery is charged
from 90 to 99 percent.
Amber: The computer is connected to
●
external power and the battery is charged
from 0 to 90 percent.
Blinking amber: A battery that is the only
●
available power source has reached a low
battery level. When the battery reaches a
critical battery level, the battery light begins
blinking rapidly.
Off: The battery is fully charged.
●
Green (left): The network is connected.
●
Amber (right): Activity is occurring on the
●
network.
18 Chapter 2 Getting to know your computer ENWW
3 Connecting to a network
Your computer can travel with you wherever you go. But even at home, you can explore the globe
and access information from millions of websites using your computer and a wired or wireless
network connection. This chapter will help you get connected to that world.
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
Wireless local area network (WLAN) device—Connects the computer to wireless local area
●
networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate
offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and
universities. In a WLAN, the mobile wireless device in your computer communicates with a
wireless router or a wireless access point.
HP Mobile Broadband Module (select models only)—A wireless wide area network (WWAN)
●
device that gives you wireless connectivity over a much larger area. Mobile network operators
install base stations (similar to cell phone towers) throughout large geographic areas, effectively
providing coverage across entire states, regions, or even countries.
Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-
●
enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a
PAN, each device communicates directly with other devices, and devices must be relatively
close together—typically within 10 meters (approximately 33 feet) of each other.
For more information about wireless technology, see the information and website links provided in HP
Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support
Assistant app.
Using the wireless controls
You can control the wireless devices in your computer using one or more of these features:
Wireless button, wireless switch, wireless key, or airplane mode key (referred to in this chapter
●
as the wireless button) (select models only)
Operating system controls
●
Using the wireless button
The computer has a wireless button, one or more wireless devices, and, on select models, one or two
wireless lights. All the wireless devices on your computer are enabled at the factory, and if your
computer has a wireless light, the wireless light is on (white) when you turn on the computer.
ENWW Connecting to a wireless network 19
The wireless light indicates the overall power state of your wireless devices, not the status of
individual devices. If the wireless light is white, at least one wireless device is on. If the wireless light
is off, all wireless devices are off.
NOTE: On some models, the wireless light is amber when all wireless devices are off.
Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or
turn off the wireless devices simultaneously.
Using operating system controls
The Network and Sharing Center allows you to set up a connection or network, connect to a network,
and diagnose and repair network problems.
To use operating system controls:
1. From the Start screen, type control panel, and then select Control Panel.
2. Select Network and Internet, and then select Network and Sharing Center.
For more information, access HP Support Assistant. To access HP Support Assistant, from the Start
screen, select the HP Support Assistant app.
Using a WLAN
With a WLAN device, you can access a wireless local area network (WLAN), which is composed of
other computers and accessories that are linked by a wireless router or a wireless access point.
NOTE: The terms
A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points
●
that can accommodate a large number of computers and accessories and can separate critical
network functions.
A home or small office WLAN typically uses a wireless router, which allows several wireless and
●
wired computers to share an Internet connection, a printer, and files without requiring additional
pieces of hardware or software.
To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided
through a service provider or a public or corporate network).
wireless router
Using an Internet service provider
When you are setting up Internet access in your home, you must establish an account with an
Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The
ISP will help set up the modem, install a network cable to connect your wireless computer to the
modem, and test the Internet service.
NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this
information and store it in a safe place.
and
wireless access point
are often used interchangeably.
20 Chapter 3 Connecting to a network ENWW
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