Hewlett Packard J7Z12A User Manual

HP PageWide Enterprise Color MFP 780 HP PageWide Enterprise Color Flow MFP 785

User Guide

Trademark Credits

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 2, 3/2018

Adobe®, Adobe Photoshop®, Acrobat®, and PostScript

are trademarks of Adobe Systems

Incorporated.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.

macOS is a trademark of Apple Inc., registered in the U.S. and other countries.

AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries.

Google™ is a trademark of Google Inc.

Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

Table of contents

1 Printer overview ........................................................................................................................................................................................ 1

For more information: .............................................................................................................................................................. 1

Caution icons ............................................................................................................................................................................. 2

Printer views .............................................................................................................................................................................. 3

Printer front view ................................................................................................................................................. 3

Printer front view—780dn, 780dns,785f models ..................................................................... 3

Printer front view—785zs, 785z+ models ................................................................................. 4

Printer back view and interface ports ............................................................................................................... 5

Printer back view and interface ports—780dn, 780dns,785f models .................................. 5

Printer back view and interface ports—785zs, 785z+ models ............................................... 6

Control-panel view ............................................................................................................................................... 7

How to use the touchscreen control panel ............................................................................... 10

Printer specications ............................................................................................................................................................. 11

Technical specications .................................................................................................................................... 11

Supported operating systems ......................................................................................................................... 14

Mobile printing solutions .................................................................................................................................. 17

Printer dimensions ............................................................................................................................................ 17

Power consumption, electrical specications, and acoustic emissions .................................................... 19

Operating environment range ......................................................................................................................... 19

Printer hardware setup and software installation ............................................................................................................ 20

2 Paper trays .............................................................................................................................................................................................. 21

For more information: ........................................................................................................................................................... 21

Load paper to Tray 1 (multipurpose tray) .......................................................................................................................... 22

Introduction ........................................................................................................................................................ 22

Tray 1 paper orientation ................................................................................................................................... 23

Use alternative letterhead mode .................................................................................................................... 28

Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 28

Load paper to Tray 2 ............................................................................................................................................................. 29

Introduction ........................................................................................................................................................ 29

Tray 2 and the 550-sheet trays paper orientation ...................................................................................... 31

Use alternative letterhead mode .................................................................................................................... 35

ENWW iii

Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 35

Load the 4,000-sheet high-capacity input (HCI) tray ....................................................................................................... 36

Introduction ........................................................................................................................................................ 36

HCI paper orientation ........................................................................................................................................ 38

Use alternative letterhead mode .................................................................................................................... 39

Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 40

Load and print envelopes ..................................................................................................................................................... 41

Introduction ........................................................................................................................................................ 41

Print envelopes .................................................................................................................................................. 41

Envelope orientation ......................................................................................................................................... 41

Load and print labels ............................................................................................................................................................. 43

Introduction ........................................................................................................................................................ 43

Manually feed labels ......................................................................................................................................... 43

Label orientation ............................................................................................................................................... 44

Congure inner nisher stapling (785zs model only) ...................................................................................................... 45

Congure the default staple location ............................................................................................................. 45

Congure the operation mode ........................................................................................................................ 46

3 Supplies, accessories, and parts .......................................................................................................................................................... 47

For more information: ........................................................................................................................................................... 47

Order supplies, accessories, and parts ............................................................................................................................... 48

Ordering .............................................................................................................................................................. 48

Supplies and accessories ................................................................................................................................. 48

Maintenance/long-life consumables (LLC) .................................................................................................... 49

Customer self-repair parts ............................................................................................................................... 49

Replace the cartridges ........................................................................................................................................................... 52

Introduction ........................................................................................................................................................ 52

Cartridge information ....................................................................................................................................... 52

Remove and replace the cartridges ................................................................................................................ 53

Replace the service uid container ..................................................................................................................................... 56

Introduction ........................................................................................................................................................ 56

Remove and replace the service uid container ........................................................................................... 56

Replace the staple cartridge in the inner nisher (780dns, 785zs models only) ........................................................ 60

Replace the staple cartridge in the oor standing nisher (785z+ model only) ......................................................... 62

4 Print .......................................................................................................................................................................................................... 65

For more information: ........................................................................................................................................................... 65

Print tasks (Windows) ............................................................................................................................................................ 66

How to print (Windows) .................................................................................................................................... 66

Automatically print on both sides (Windows) ............................................................................................... 66

Manually print on both sides (Windows) ........................................................................................................ 67

iv ENWW

Print multiple pages per sheet (Windows) .................................................................................................... 67

Select the paper type (Windows) .................................................................................................................... 68

Additional print tasks ........................................................................................................................................ 69

Print tasks (macOS) ............................................................................................................................................................... 70

How to print (macOS) ........................................................................................................................................ 70

Automatically print on both sides (macOS) ................................................................................................... 70

Manually print on both sides (macOS) ........................................................................................................... 70

Print multiple pages per sheet (macOS) ........................................................................................................ 71

Select the paper type (macOS) ........................................................................................................................ 71

Additional print tasks ........................................................................................................................................ 71

Store print jobs on the printer to print later or print privately ........................................................................................ 72

Introduction ........................................................................................................................................................ 72

Create a stored job (Windows) ......................................................................................................................... 72

Print a stored job ............................................................................................................................................... 74

Delete a stored job ............................................................................................................................................ 74

Delete a job that is stored on the printer .................................................................................. 74

Change the job storage limit ....................................................................................................... 74

Information sent to printer for Job Accounting purposes ........................................................................... 75

Mobile printing ........................................................................................................................................................................ 76

Introduction ........................................................................................................................................................ 76

Wi-Fi Direct and NFC Connect and Print ......................................................................................................... 76

HP ePrint via email ............................................................................................................................................ 77

HP ePrint software ............................................................................................................................................ 78

AirPrint ................................................................................................................................................................. 78

Android embedded printing ............................................................................................................................. 78

Print from the USB port ........................................................................................................................................................ 80

Introduction ........................................................................................................................................................ 80

Enable the USB port for printing ..................................................................................................................... 80

Print USB documents ........................................................................................................................................ 81

5 Copy .......................................................................................................................................................................................................... 83

For more information: ........................................................................................................................................................... 83

Make a copy ............................................................................................................................................................................. 84

Copy on both sides (duplex) ................................................................................................................................................. 86

Additional copy tasks ............................................................................................................................................................. 88

6 Scan .......................................................................................................................................................................................................... 89

For more information: ........................................................................................................................................................... 89

Set up Scan to Email .............................................................................................................................................................. 90

Introduction ........................................................................................................................................................ 90

Before you begin ................................................................................................................................................ 90

ENWW v

Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 90

Step two: Congure the Network Identication settings ............................................................................ 91

Step three: Congure the Scan to Email feature .......................................................................................... 92

Method one: Basic conguration using the Email Setup Wizard ........................................... 92

Method two: Advanced conguration using the Email Setup ................................................ 96

Step four: Congure the Quick Sets (optional) ........................................................................................... 100

Step ve: Set up Scan to Email to use Oice 365 Outlook (optional) ..................................................... 101

Introduction ................................................................................................................................. 101

Congure the outgoing email server (SMTP) to send an email from an Oice 365

Outlook account .......................................................................................................................... 101

Set up Scan to Network Folder .......................................................................................................................................... 103

Introduction ...................................................................................................................................................... 103

Before you begin ............................................................................................................................................. 103

Step one: Access the HP Embedded Web Server ....................................................................................... 103

Step two: Set up Scan to Network Folder .................................................................................................... 104

Method one: Use the Scan to Network Folder Wizard .......................................................... 104

Method two: Use Scan to Network Folder Setup ................................................................... 105

Step one: Begin the conguration ....................................................................... 105

Step two: Congure the Scan to Network Folder settings .............................. 105

Step three: Complete the conguration ............................................................. 113

Set up Scan to USB Drive .................................................................................................................................................... 114

Introduction ...................................................................................................................................................... 114

Step one: Access the HP Embedded Web Server ....................................................................................... 114

Step two: Enable Scan to USB Drive ............................................................................................................. 115

Step three: Congure the Quick Sets (optional) ......................................................................................... 115

Default scan settings for Scan to USB Drive setup .................................................................................... 116

Default le settings for Scan to USB Drive setup ....................................................................................... 116

Set up Scan to SharePoint® (Flow models only) ............................................................................................................. 118

Introduction ...................................................................................................................................................... 118

Before you begin ............................................................................................................................................. 118

Step one: Access the HP Embedded Web Server (EWS) ........................................................................... 118

Step two: Enable Scan to SharePoint® and create a Scan to SharePoint Quick Set ............................. 119

Quick set scan settings and options for Scan to SharePoint® ................................................................. 120

Scan to email ........................................................................................................................................................................ 123

Introduction ...................................................................................................................................................... 123

Scan to email ................................................................................................................................................... 123

Scan to network folder ....................................................................................................................................................... 126

Introduction ...................................................................................................................................................... 126

Scan to network folder ................................................................................................................................... 126

Scan to USB drive ................................................................................................................................................................. 128

Introduction ...................................................................................................................................................... 128

vi ENWW

Scan to USB drive ............................................................................................................................................ 128

Scan to SharePoint .............................................................................................................................................................. 130

Introduction ...................................................................................................................................................... 130

Scan to SharePoint .......................................................................................................................................... 130

Scan to job storage .............................................................................................................................................................. 132

Introduction ...................................................................................................................................................... 132

Scan to job storage on the printer ................................................................................................................ 132

Print from job storage on the printer ........................................................................................................... 134

HP JetAdvantage business solutions ................................................................................................................................ 135

Additional scan tasks .......................................................................................................................................................... 136

7 Fax .......................................................................................................................................................................................................... 137

For more information: ......................................................................................................................................................... 137

Set up fax .............................................................................................................................................................................. 138

Introduction ...................................................................................................................................................... 138

Set up fax by using the printer control panel ............................................................................................. 138

Change fax congurations ................................................................................................................................................. 139

Fax dialing settings ......................................................................................................................................... 139

General fax send settings .............................................................................................................................. 140

Fax receive settings ........................................................................................................................................ 140

Send a fax ............................................................................................................................................................................. 142

Additional fax tasks ............................................................................................................................................................. 144

8 Manage the printer .............................................................................................................................................................................. 145

For more information: ......................................................................................................................................................... 145

Advanced conguration with the HP Embedded Web Server (EWS) ........................................................................... 146

Introduction ...................................................................................................................................................... 146

How to access the HP Embedded Web Server (EWS) ................................................................................ 146

HP Embedded Web Server features ............................................................................................................. 147

Information tab ........................................................................................................................... 147

General tab .................................................................................................................................. 148

Copy/Print tab ............................................................................................................................. 149

Scan/Digital Send tab ................................................................................................................ 150

Fax tab .......................................................................................................................................... 151

Troubleshooting tab ................................................................................................................... 151

Security tab ................................................................................................................................. 152

HP Web Services tab .................................................................................................................. 152

Networking tab ........................................................................................................................... 152

Other Links list ............................................................................................................................ 154

Create a Quick Set ................................................................................................................................................................ 155

Introduction ...................................................................................................................................................... 155

ENWW vii

Step one: Access the HP Embedded Web Server (EWS) ........................................................................... 155

Step two: Add and manage Quick Sets ........................................................................................................ 156

Add a Quick Set ........................................................................................................................... 156

Edit a Quick Set ........................................................................................................................... 157

Copy a Quick Set ......................................................................................................................... 157

Remove a Quick Set ................................................................................................................... 158

Quick Set settings and options ................................................................................................. 158

Example Quick Sets .................................................................................................................... 163

Congure IP network settings ........................................................................................................................................... 165

Printer sharing disclaimer .............................................................................................................................. 165

View or change network settings ................................................................................................................. 165

Rename the printer on a network ................................................................................................................ 165

Manually congure IPv4 TCP/IP parameters from the control panel ..................................................... 166

Manually congure IPv6 TCP/IP parameters from the control panel ..................................................... 166

Link speed and duplex settings .................................................................................................................... 167

Printer security features ..................................................................................................................................................... 168

Introduction ...................................................................................................................................................... 168

Security statements ....................................................................................................................................... 168

Assign an administrator password ............................................................................................................... 168

IP Security ......................................................................................................................................................... 169

Lock the formatter .......................................................................................................................................... 169

Encryption support: HP High Performance Secure Hard Disks ................................................................ 169

Energy-conservation settings ........................................................................................................................................... 170

Introduction ...................................................................................................................................................... 170

Set the sleep timer and congure the printer to use 2 watts or less of power .................................... 170

Set the sleep schedule ................................................................................................................................... 170

HP Web Jetadmin ................................................................................................................................................................. 171

Software and rmware updates ........................................................................................................................................ 171

9 Solve problems ..................................................................................................................................................................................... 173

For more information: ......................................................................................................................................................... 173

Customer support ................................................................................................................................................................ 174

Control panel help system ................................................................................................................................................. 175

Restore factory settings ..................................................................................................................................................... 176

Introduction ...................................................................................................................................................... 176

Method one: Restore factory settings from the printer control panel ................................................... 176

Method two: Restore factory settings from the HP Embedded Web Server (network-connected

printers only) .................................................................................................................................................... 176

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ............................... 177

Change the “Very Low” settings ................................................................................................................... 177

For printers with fax capability ................................................................................................. 177

viii ENWW

Order supplies .................................................................................................................................................. 178

Printer does not pick up paper or misfeeds .................................................................................................................... 179

Introduction ...................................................................................................................................................... 179

The printer does not pick up paper .............................................................................................................. 179

The printer picks up multiple sheets of paper ............................................................................................ 181

The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 185

Clear paper jams .................................................................................................................................................................. 186

Introduction ...................................................................................................................................................... 186

Paper jam locations ........................................................................................................................................ 187

Auto-navigation for clearing paper jams ..................................................................................................... 188

Experiencing frequent or recurring paper jams? ....................................................................................... 188

Clear paper jams in the document feeder – 31.13.yz ............................................................................... 189

Clear paper jams in Tray 1 - 15.A1.yz; 15.D1.51; 15.D1.81; 15.D2.A1; 15.D2.D1 ............................... 191

Clear paper jams in Tray 2 - 15.A2.yz; 15.D2.52; 15.D2.82; 15.D2.A2; 15.D2.D2 ............................... 194

Clear paper jams in Tray 3 - 15.A3.yz; 15.12.A3; 15.12.D3 ..................................................................... 196

Clear paper jams in the output bin - 15.E1.yz; 15.C1.Az .......................................................................... 200

Clear paper jams in the duplexer - 15.D1.yz; 15.D2.yz; 15.C1.5z; 15.C1.8z; 15.C1.9z ....................... 202

Clear paper jams in the 3X550 trays - 15.A4.yz; 15.A5.yz; 15.A6.yz; 15.A9.yz; 15.37.yz;

15.38.yz; 15.48.yz .......................................................................................................................................... 204

Clear paper jams in the 4,000 sheet HCI - 15.A7.yz; 15.A8.yz; 15.37.yz; 15.38.yz; 15.48.yz ........... 206

Clear paper jams in the inner nisher (785zs model only) - 15.51.yz; 15.62.yz; 15.63.yz;

15.67.yz ............................................................................................................................................................ 211

Clear staple jams (785zs model only) - 15.63.yz ...................................................................................... 213

Clear paper jams in the oor standing nisher rear door (785z+ model only) ..................................... 215

Clear paper jams in the oor standing nisher front door (785z+ model only) ................................... 217

Clear staple jams in the oor standing nisher (785z+ model only) ...................................................... 218

Improve print quality ........................................................................................................................................................... 222

Introduction ...................................................................................................................................................... 222

Check the cartridge status ............................................................................................................................. 222

Update the printer rmware .......................................................................................................................... 223

Change the print quality setting ................................................................................................................... 223

Print from a dierent software program .................................................................................................... 223

Check paper and quality settings ................................................................................................................. 223

Check grayscale and black settings ............................................................................................................. 224

Adjust color settings (Windows) ................................................................................................................... 224

Check paper and the printing environment ................................................................................................ 225

Step one: Use paper that meets HP specications ............................................................... 225

Step two: Check the environment ............................................................................................ 225

Visually inspect the cartridge ........................................................................................................................ 226

Clean the printer .............................................................................................................................................. 227

Print and interpret the Print Quality Report ........................................................................... 227

ENWW ix

Clean the printhead .................................................................................................................... 227

Clean the rollers .......................................................................................................................... 228

Try a dierent print driver .............................................................................................................................. 228

Improve copy image quality ............................................................................................................................................... 230

Check the scanner glass for dirt and smudges .......................................................................................... 230

Calibrate the scanner ...................................................................................................................................... 231

Check the paper settings ............................................................................................................................... 232

Check the paper selection options ........................................................................................... 232

Check the image-adjustment settings ........................................................................................................ 232

Optimize copy quality for text or pictures ................................................................................................... 233

Edge-to-edge copying .................................................................................................................................... 233

Improve scan image quality ............................................................................................................................................... 234

Check the scanner glass for dirt and smudges .......................................................................................... 234

Check the resolution settings ....................................................................................................................... 235

Check the image-adjustment settings ........................................................................................................ 236

Optimize scan quality for text or pictures ................................................................................................... 236

Check the output-quality settings ................................................................................................................ 237

Clean the pickup rollers and separation pad in the document feeder .................................................... 237

Improve fax image quality .................................................................................................................................................. 240

Check the scanner glass for dirt and smudges .......................................................................................... 240

Check the send-fax resolution settings ....................................................................................................... 241

Check the image-adjustment settings ........................................................................................................ 242

Optimize fax quality for text or pictures ...................................................................................................... 242

Check the error-correction settings ............................................................................................................. 242

Check the t-to-page setting ........................................................................................................................ 243

Clean the pickup rollers and separation pad in the document feeder .................................................... 243

Send to a dierent fax machine .................................................................................................................... 245

Check the sender's fax machine ................................................................................................................... 245

Solve wired network problems .......................................................................................................................................... 246

Introduction ...................................................................................................................................................... 246

Poor physical connection ............................................................................................................................... 246

The computer is unable to communicate with the printer ....................................................................... 246

The printer is using incorrect link and duplex settings for the network ................................................. 247

New software programs might be causing compatibility problems ....................................................... 247

The computer or workstation might be set up incorrectly ....................................................................... 247

The printer is disabled, or other network settings are incorrect ............................................................. 247

Solve wireless network problems ..................................................................................................................................... 248

Introduction ...................................................................................................................................................... 248

Wireless connectivity checklist ...................................................................................................................... 248

The printer does not print after the wireless conguration completes ................................................. 249

The printer does not print, and the computer has a third-party rewall installed ............................... 249

x ENWW

The wireless connection does not work after moving the wireless router or printer .......................... 249

Cannot connect more computers to the wireless printer ......................................................................... 250

The wireless printer loses communication when connected to a VPN ................................................... 250

The network does not appear in the wireless networks list .................................................................... 250

The wireless network is not functioning ..................................................................................................... 250

Reduce interference on a wireless network ................................................................................................ 251

Solve fax problems .............................................................................................................................................................. 252

Checklist for solving fax problems ............................................................................................................... 252

What type of phone line are you using? ................................................................................. 252

Are you using a surge-protection device? .............................................................................. 252

Are you using a phone company voice-messaging service or an answering machine? . 252

Does your phone line have a call-waiting feature? ............................................................... 253

Check fax accessory status ....................................................................................................... 253

General fax problems ..................................................................................................................................... 254

The fax failed to send ................................................................................................................ 254

An Out of Memory status message displays on the printer control panel ........................ 254

Print quality of a photo is poor or prints as a gray box ........................................................ 254

You touched the Stop button to cancel a fax, but the fax was still sent ............................ 254

No fax address book button displays ...................................................................................... 254

Not able to locate the Fax settings in HP Web Jetadmin ...................................................... 254

The header is appended to the top of the page when the overlay option is enabled ..... 254

A mix of names and numbers is in the recipients box .......................................................... 254

A one-page fax prints as two pages ........................................................................................ 254

A document stops in the document feeder in the middle of faxing ................................... 255

The volume for sounds coming from the fax accessory is too high or too low ............... 255

Index ........................................................................................................................................................................................................... 257

ENWW xi

xii ENWW

1 Printer overview

For more information:

●

Caution icons

●

Printer views

●

Printer specications

●

Printer hardware setup and software installation

The following information is correct at the time of publication.

For video assistance, see www.hp.com/videos/PageWide.

For current information, see www.hp.com/support/pwcolor780MFP or www.hp.com/support/pwcolor785MFP.

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

ENWW For more information: 1

Caution icons

CAUTION: Sharp edge in close proximity.

CAUTION: Keep body parts away from moving parts.

CAUTION: Hot surface.

CAUTION: Electrical shock.

2 Chapter 1 Printer overview ENWW

Printer views

3 5 6 7 8 9 10

16 15

1314 12

●

Printer front view

●

Printer back view and interface ports

●

Control-panel view

Printer front view

Printer front view—780dn, 780dns,785f models

1 Left door

2 Easy-access USB printing port

3 Scanner assembly

4 Hardware integration pocket (for connecting accessories and third-party devices)

5 Control panel with color touchscreen display (tilts up for easier viewing)

6 Keyboard (785f model only. Push the keyboard in until it clicks, and then pull the keyboard out to use it.)

CAUTION: Close the keyboard when it is not in use.

7 Document-feeder cover (access for clearing jams)

8 Document-feeder input tray

9 Document-feeder output bin and output bin stop

10 Document-feeder output extensions

11 Output bin and output bin stop

12 Right door (access for clearing jams)

13 Duplexer

14 Serial number and product number label

ENWW Printer views 3

15 On/O button

5 8 9 10 11

17 1619 18

16 Tray 2

17 Front door (access to the cartridges)

18 Service uid container

Printer front view—785zs, 785z+ models

1 Left door

2 Easy-access USB printing port

3 Scanner assembly

4 Hardware integration pocket (for connecting accessories and third-party devices)

5 Control panel with color touchscreen display (tilts up for easier viewing)

6 Keyboard. Push the keyboard in until it clicks, and then pull the keyboard out to use it.

CAUTION: Close the keyboard when it is not in use.

7 Output bin and output bin stop

8 Document-feeder cover (access for clearing jams)

9 Document-feeder input tray

10 Document-feeder output bin and output bin stop

11 Document-feeder output extensions

12 Floor-standing nisher (785z+ model only)

13 Floor-standing nisher release latch (785z+ model only)

14 Floor-standing nisher front door (785z+ model only)

4 Chapter 1 Printer overview ENWW

15 On/O button

3 4 5 62

16 Front door (access to the cartridges)

17 Serial number and product number label

18 3 x 550 paper trays

19 Tray 2

20 Inline nisher (785zs model only)

21 Service uid container

Printer back view and interface ports

Printer back view and interface ports—780dn, 780dns,785f models

1 Stapler cover (780dns model only)

2 Power connection

3 Formatter plate (contains the interface ports)

4 Access door to interface ports and cable lock slot

5 Tray 1 (multipurpose tray)

6 Tray 1 extension

The printer includes the following interface ports.

ENWW Printer views 5

1 Host USB port for connecting external USB devices

NOTE: For easy-access USB printing, use the USB port near the control panel.

2 Local area network (LAN) Ethernet (RJ-45) network port

3 Hi-Speed USB 2.0 printing port

4 Fax port (785f model only)

5 Cable lock slot

Printer back view and interface ports—785zs, 785z+ models

1 Power connection

2 Stapler cover (785zs model only)

3 Floor-standing nisher rear door (785z+ model only)

4 Formatter plate (contains the interface ports)

5 Access door to interface ports and cable lock slot

6 Chapter 1 Printer overview ENWW

6 Tray 1 (multipurpose tray)

7 Tray 1 extension

The printer includes the following interface ports.

1 Host USB port for connecting external USB devices

NOTE: For easy-access USB printing, use the USB port near the control panel.

2 Local area network (LAN) Ethernet (RJ-45) network port

3 Hi-Speed USB 2.0 printing port

4 Fax port

5 Cable lock slot

Control-panel view

The Home screen provides access to the printer features and indicates the current status of the printer.

Return to the Home screen at any time by selecting the Home button.

NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.

ENWW Printer views 7

3 4

5 6 7

Home button

2 Applications area Select any of the icons to open the application. Swipe the screen sideways to access more applications.

3 Reset button Select the Reset button to clear changes, release the printer from a paused state, reset the copy count

4 Sign In or Sign Out button Select the Sign In button to access secured features.

Select the Home button to return to the Home screen.

NOTE: The available applications vary by printer. The administrator can congure which applications

appear and the order in which they appear.

eld, display hidden errors, and restore the default settings (including the language and keyboard layout).

Select the Sign Out button to sign out of the printer. The printer restores all options to the default settings.

NOTE: This button displays only if the administrator has congured the printer to require permission

for access to features.

Information button

Help button

7 Current time Displays the current time.

8 Copy button Select the Copy button to start a copy job.

9 Copy count The copy count indicates the number of copies that the printer is set to make.

10 Home-screen page

indicator

Select the information button to access a screen that provides access to several types of printer information. Select the buttons at the bottom of the screen for the following information:

● Display Language: Change the language setting for the current user session.

● Sleep Mode: Place the printer into sleep mode.

● Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or

other device with Wi-Fi.

● Wireless: View or change wireless connection settings (for the zs and z+ models and for the dn

and f models only when an optional wireless accessory is installed).

● Ethernet: View or change Ethernet connection settings.

● HP Web Services: View information to connect and print to the printer using HP Web Services

(ePrint).

● Fax Number: View the printer fax number (fax models only).

Select the Help button to open the embedded help system.

Indicates the number of pages on the Home screen or in an application. The current page is highlighted. Swipe the screen sideways to scroll between pages.

8 Chapter 1 Printer overview ENWW

11 Keyboard

(Flow models only)

12 Easy-access USB port Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.

Flow models include a physical keyboard. The keys are mapped to a language in the same way the virtual keyboard on the printer touchscreen is mapped. Whenever the keyboard layout for the virtual keyboard changes, the keys on the physical keyboard are remapped to match the new settings.

NOTE: In some locations, the printer comes with adhesive keyboard overlays to customize the keys

for dierent languages.

NOTE: An administrator must enable this port before using for print or scan features. A rmware

upgrade does not require that the port be enabled.

13 Hardware integration

pocket (HIP)

For connecting accessory and third-party devices.

ENWW Printer views 9

How to use the touchscreen control panel

Use the following actions to use the printer touchscreen control panel.

Action Description Example

Touch Touch an item on the screen to select that item

or open that menu. Also, when scrolling through menus, briey touch the screen to stop the scrolling.

Swipe Touch the screen and then move your nger

horizontally to scroll the screen sideways.

Scroll Touch the screen and then move your nger

vertically to scroll the screen up and down. When scrolling through menus, briey touch the screen to stop the scrolling.

Touch the Settings icon to open the Settings app.

Swipe until the Settings app displays.

Scroll through the Settings app.

10 Chapter 1 Printer overview ENWW

Printer specications

IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.

For current information, see www.hp.com/support/pwcolor780MFP or www.hp.com/support/pwcolor785MFP.

●

Technical specications

●

Supported operating systems

●

Mobile printing solutions

●

Printer dimensions

●

Power consumption, electrical specications, and acoustic emissions

●

Operating environment range

Technical specications

Model name

Product number

Paper handling Tray 1 (100-sheet

capacity)

Tray 2 (550-sheet

capacity)

550-sheet paper

tray

NOTE: The printer

supports one optional input accessory.

550-sheet paper

tray and stand

3x550-sheet paper

tray

4,000-sheet high-

capacity input (HCI) feeder

300-sheet inner

nisher with stapler

780dn

J7Z09A

Optional Optional Optional

Optional Optional Optional Required Required

Not supported Not supported Not supported

780dns

J7Z10A

785f

J7Z11A

785zs

J7Z12A

785z+

Z5G75A

3000-sheet

Stapler/Stacker Finisher

Automatic duplex

printing

Connectivity 10/100/1000

Ethernet LAN connection with IPv4 and IPv6

Not supported Not supported Not supported Not supported

ENWW Printer specications 11

Model name

780dn

780dns

785f

785zs

785z+

Product number

Hi-Speed USB 2.0

Easy-access USB

port for printing and scanning without a computer and upgrading the

rmware

Hardware

integration pocket (HIP) for connecting accessories and third-party devices

HP Internal USB

ports

HP Jetdirect 3000w

NFC/Wireless Accessory for printing from mobile devices

HP Jetdirect NFC/

Wireless Accessory with Bluetooth Low Energy (BLE) for printing from mobile devices

J7Z09A

Optional Optional Optional Optional Optional

Not supported Not supported Not supported Optional Optional

J7Z10A

J7Z11A

J7Z12A

Z5G75A

HP Jetdirect

2900nw Print Server Accessory for wireless connectivity

HP Foreign

Interface Harness (FIH)

Memory 320 GB HP High-

Performance Secure Hard Disk

Base memory:

3.5 GB, expandable to 4.5 GB by adding DIMM memory module

Base memory:

5.6 GB, expandable to 6.6 GB by adding DIMM memory module

HP Secure High

Performance Hard Disk Drive (FIPS)

Optional Optional Optional Optional Optional

Not supported Not supported Not supported

Not supported Not supported

Optional Optional Optional Optional Optional

12 Chapter 1 Printer overview ENWW

Model name

780dn

780dns

785f

785zs

785z+

Product number

Security HP Trusted

Platform Module for encrypting all data that passes through the printer

Control-panel display and input

Retractable

Print Prints 45 pages per

Prints 55 ppm on

Color touchscreen control panel

keyboard

minute (ppm) on A4 and letter-size paper in Professional mode.

Prints 65 ppm on A4 and letter-size paper in General Oice mode.

A4 and letter-size paper in Professional mode.

J7Z09A

Not supported Not supported

J7Z10A

J7Z11A

J7Z12A

Z5G75A

Prints 75 ppm on A4 and letter-size paper in General Oice mode.

Easy-access USB

printing (no computer required)

Store jobs in the

printer memory to print later or print privately

Fax Optional Optional

Copy and scan Copies at speeds of

up to 45 ppm on A4 and letter-size paper.

Copies at speeds of

up to 55 ppm on A4 and letter-size paper.

200-page

document feeder with dual-head scanning for single-pass duplex copying and scanning

ENWW Printer specications 13

Model name

780dn

780dns

785f

785zs

785z+

Product number

HP EveryPage

Technologies including ultrasonic multi-feed detection

Embedded optical

character recognition (OCR) provides the ability to convert printed pages into text that can be edited or searched using a computer.

SMART Label

feature provides paper-edge detection for automatic page cropping

Automatic page

orientation for pages that have at least 100 characters of text.

J7Z09A

Not supported Not supported

J7Z10A

J7Z11A

J7Z12A

Z5G75A

Automatic tone

adjustment sets contrast, brightness, and background removal for each page.

Digital Send Scan to E-mail,

Scan to USB Drive,

and Scan to

Network Folder

Scan to

SharePoint®

Not supported Not supported

Supported operating systems

Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.

UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.

The following information applies to the printer-specic HP PCL 6 print drivers, HP print drivers for macOS, and to the software installer.

Windows: Download HP Easy Start from 123.hp.com/PageWide to install the HP print driver. Or go to the printersupport website for this printer: www.hp.com/support/pwcolor780MFP or www.hp.com/support/

pwcolor785MFP to download the print driver or the software installer to install the HP print driver.

14 Chapter 1 Printer overview ENWW

macOS: Mac computers are supported with this printer. Download HP Easy Start from 123.hp.com/PageWide to install the HP print driver.

1. Go to 123.hp.com/PageWide.

2. Follow the steps provided to download the printer software.

Table 1-1 Supported operating systems and print drivers

Operating system Print driver installed (from the software on

the web)

Windows® XP SP3, 32-bit

Windows Vista®, 32-bit

Windows 7, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is

Windows 8, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is

Windows 8.1, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print

Windows 10, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print

The “HP PCL.6” printer-specic print driver is installed for this operating system as part of the software installation.

installed for this operating system as part of the software installation.

driver is installed for this operating system as part of the software installation.

Notes

Microsoft retired mainstream support for Windows XP in April 2009. HP will continue to provide best eort support for the discontinued XP operating system. Some features and page sizes in the print driver are not supported.

Microsoft retired mainstream support for Windows Vista in April 2012. HP will continue to provide best eort support for the discontinued Vista operating system. Some features and page sizes in the print driver are not supported.

Windows 8 RT support is provided through Microsoft IN OS Version 4, 32-bit driver.

Windows 8.1 RT support is provided through Microsoft IN OS Version 4, 32-bit driver.

Windows Server 2008 SP2, 32-bit The “HP PCL.6” printer-specic print driver is

available for download from the printersupport website. Download the driver, and then use the Microsoft Add Printer tool to install it.

Windows Server 2008 SP2, 64-bit The “HP PCL 6” printer-specic print driver is

available for download from the printersupport website. Download the driver, and then use the Microsoft Add Printer tool to install it.

Windows Server 2008 R2, SP 1, 64-bit The “HP PCL 6” printer-specic print driver is

available for download from the printersupport website. Download the driver, and then use the Microsoft Add Printer tool to install it.

Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is

available for download from the printersupport website. Download the driver, and then use the Microsoft Add Printer tool to install it.

Microsoft retired mainstream support for Windows Server 2008 in January 2015. HP will continue to provide best eort support for the discontinued Server 2008 operating system. Some features and page sizes in the print driver are not supported.

Microsoft retired mainstream support for Windows Server 2008 in January 2015. HP will continue to provide best eort support for the discontinued Server 2008 operating system.

ENWW Printer specications 15

Table 1-1 Supported operating systems and print drivers (continued)

Operating system Print driver installed (from the software on

the web)

Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is

available for download from the printersupport website. Download the driver, and then use the Microsoft Add Printer tool to install it.

Windows Server 2016, 64-bit The PCL 6 printer-specic print driver is

available for download from the printersupport website. Download the driver, and then use the Microsoft Add Printer tool to install it.

macOS 10.11 El Capitan, macOS 10.12 Sierra, macOS 10.13 High Sierra

Download HP Easy Start from 123.hp.com/

PageWide, and then use it to install the print

driver.

Notes

NOTE: Supported operating systems can change. For a current list of supported operating systems, go to www.hp.com/support/pwcolor780MFP or www.hp.com/support/pwcolor785MFP for HP's all-inclusive help for

the printer.

NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to www.hp.com/go/upd. Under Additional information, click the links.

Table 1-2 Minimum system requirements

Windows macOS

● Internet connection

● Dedicated USB 1.1 or 2.0 connection or a network connection

● 2 GB of available hard-disk space

● 1 GB RAM (32-bit) or 2 GB RAM (64-bit)

● Internet connection

● Dedicated USB 1.1 or 2.0 connection or a network connection

● 1.5 GB of available hard-disk space

NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The le size is less than

100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a USB printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the network. If a JAMc is found, the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent from JAMc, which will then allow printed pages to be accounted for in a Managed Print Services (MPS) account. The driver-only web packs downloaded from hp.com for the printer and installed through the Add Printer wizard do not install this service.

To uninstall the service, open the Control Panel, then select Programs or Programs and Features, then select Add/Remove Programs or Uninstall a Program to remove the service. The le name is HPSmartDeviceAgentBase.

16 Chapter 1 Printer overview ENWW

Mobile printing solutions

HP oers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/

MobilePrinting.

NOTE: Update the printer rmware to ensure all mobile printing and ePrint capabilities are supported.

● Wi-Fi Direct (wireless models only, with HP Jetdirect 3000w NFC Wireless accessory installed)

● Wireless Station (wireless models only, with HP Jetdirect 3000w NFC Wireless accessory or HP 2900nw

wireless print server installed)

● HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with

HP Connected)

● HP ePrint app (Available for Android and iOS)

● HP ePrint software

● Google Cloud Print

● AirPrint

● Android Printing

● Windows 10 Printing

Printer dimensions

NOTE: These values are subject to change. For current information, go to www.hp.com/support/ pwcolor780MFP or www.hp.com/support/pwcolor785MFP.

Table 1-3 Dimensions for 780dn, 780dns, 785f

Printer fully closed Printer fully opened

Height 780dn, 785f: 682 mm (26.9 in)

Depth 652 mm (25.7 in) 1027 mm (40.4 in)

Width 604 mm (23.8 in) 1530 mm (60.2 in)

Weight (with cartridges) 780dn, 785f: 69.1 kg (152 lb)

Table 1-4 Dimensions for 785zs (includes the 3 x 550-sheet paper feeder)

Printer fully closed Printer fully opened

Height 1222 mm (48.1 in) 1535 mm (60.4 in)

Depth 652 mm (25.7 in) 1027 mm (40.4 in)

780dns: 790 mm (31.1 in)

780dns: 85.1 kg (187.3 lb)

780dn, 785f: 995 mm (39.2 in)

780dns: 1100 mm (43.3 in)

Width 604 mm (23.8 in) 1530 mm (60.2 in)

Weight (with cartridges) 120 kg (263.9 lb)

ENWW Printer specications 17

Table 1-5 Dimensions for 785z+ (includes the 3 x 550-sheet paper feeder and the oor-standing nisher)

Printer fully closed Printer fully opened

Height 1222 mm (48.1 in) 1535 mm (60.4 in)

Depth 693 mm (27.3 in) 1175 mm (46.3 in)

Width 1245 mm (49 in)

Weight (with cartridges) 171 kg (376.3 lb)

Dimension measures external nisher separated from printer at the full length of the data cable that connects them.

2495 mm (98.2 in)

Table 1-6 Dimensions for the 1 x 550-sheet paper feeder

Printer fully closed Printer fully opened

Height 117 mm (4.6 in) 117 mm (4.6 in)

Depth 520 mm (20.5 in) 685 mm (27 in)

Width 600 mm (23.6 in) 600 mm (23.6 in)

Weight 9.5 kg (21 lb)

Table 1-7 Dimensions for the 1 x 550-sheet paper feeder with stand

Accessory fully closed Accessory fully opened

Height 436 mm (17.2 in) 436 mm (17.2 in)

Depth 520 mm (20.5 in) 685 mm (27 in)

Width 600 mm (23.6 in) 600 mm (23.6 in)

Weight 28.6 kg (63 lb)

Table 1-8 Dimensions for the 3 x 550-sheet paper feeder with stand

Printer fully closed Printer fully opened

Height 436 mm (17.2 in) 436 mm (17.2 in)

Depth 520 mm (20.5 in) 685 mm (27 in)

Width 600 mm (23.6 in) 600 mm (23.6 in)

Weight 34.8 kg (76.6 lb)

Table 1-9 Dimensions for the 4,000-sheet HCI with stand

Accessory fully closed Accessory fully opened

Height 436 mm (17.2 in) 436 mm (17.2 in)

Depth 520 mm (20.5 in) 685 mm (27 in)

18 Chapter 1 Printer overview ENWW

Table 1-9 Dimensions for the 4,000-sheet HCI with stand (continued)

Accessory fully closed Accessory fully opened

Width 600 mm (23.6 in) 600 mm (23.6 in)

Weight 41.3 kg (91 lb)

Table 1-10 Dimensions for oor-standing nisher

Printer fully closed Printer fully opened

Height 1020 mm (40.2 in) 1245 mm (49 in)

Depth 590 mm (23.2 in) 1175 mm (46.3 in)

Width 690 mm (27.2 in) 775 mm (30.5 in)

Weight 40.4 kg (89 lb)

Power consumption, electrical specications, and acoustic emissions

See www.hp.com/support/pwcolor780MFP or www.hp.com/support/pwcolor785MFP for current information.

Operating environment range

Table

1-11 Operating environment range

Environment Recommended Allowed

Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)

Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH

Altitude Not applicable 0 to 3048 m (0 to 10,000 ft)

ENWW Printer specications 19

Printer hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the Web.

Go to www.hp.com/support/pwcolor780MFP or www.hp.com/support/pwcolor785MFP for HP's all-inclusive help for the printer. Find the following support:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

20 Chapter 1 Printer overview ENWW

2 Paper trays

For more information:

●

Load paper to Tray 1 (multipurpose tray)

●

Load paper to Tray 2

●

Load the 4,000-sheet high-capacity input (HCI) tray

●

Load and print envelopes

●

Load and print labels

●

Congure inner nisher stapling (785zs model only)

The following information is correct at the time of publication.

For video assistance, see www.hp.com/videos/PageWide.

For current information, see www.hp.com/support/pwcolor780MFP or www.hp.com/support/pwcolor785MFP.

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

ENWW For more information: 21

Load paper to Tray 1 (multipurpose tray)

Introduction

CAUTION: Do not extend more than one paper tray at a time. Do not use paper tray as a step. Keep hands out

of paper trays when closing. All trays must be closed when moving the printer.

The following information describes how to load paper in Tray 1. The tray holds up to 100 sheets of 75 g/m2 (20 lb) paper or 14 envelopes.

CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.

1. Open Tray 1.

NOTE: To print on longer paper, such as legal-

size, pull out the Tray 1 extension.

2. Adjust the paper-width guides to the size of the

paper being used.

22 Chapter 2 Paper trays ENWW

3. Load paper in the tray. For information about how

to orient the paper, see Table 2-1 Tray 1 paper

orientation on page 23.

4. Adjust the width guides so that they touch the

paper stack, but do not bend it.

Tray 1 paper orientation

Table

2-1 Tray 1 paper orientation

Paper type Image orientation Duplex mode Paper size How to load paper

Letterhead or preprinted Portrait 1-sided printing 12x18, 11x17, RA3, A3, 8K

(273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), C4, SRA4, RA4, Arch A, A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard (148x200 mm), B6 (JIS), 5x7, 4x6, 10x15 cm, A6, Japanese Postcard (100x148 mm)

Face-down

Bottom edge leading into the printer

ENWW Load paper to Tray 1 (multipurpose tray) 23

Table 2-1 Tray 1 paper orientation (continued)

Paper type Image orientation Duplex mode Paper size How to load paper

A4, Letter, 16K

(197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard (148x200 mm), 16K (195x270 mm), 16K (197x273 mm), B6 (JIS), 5x7, A6, Japanese Postcard (100x148 mm)

Automatic 2-sided

printing or with Alternative Letterhead Mode enabled

12x18, 11x17, RA3, A3, 8K (273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), C4, SRA4, RA4, Arch A, A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard (148x200 mm), B6 (JIS), 5x7, 4x6, 10x15 cm, A6, Japanese Postcard (100x148 mm)

Face-down

Left side of pre-printed image leading into the printer

Face-up

Top edge leading into the printer

A4, Letter, 16K

(197x27 3 mm), 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard (148x200 mm), 16K (195x270 mm), 16K (197x273 mm), B6 (JIS), 5x7, A6, Japanese Postcard (100x148 mm)

Face-up

Right side of pre-printed image leading into the printer

24 Chapter 2 Paper trays ENWW

Table 2-1 Tray 1 paper orientation (continued)

Paper type Image orientation Duplex mode Paper size How to load paper

Landscape 1-sided printing 12x18, 11x17, RA3, A3, 8K

(273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), C4, SRA4, RA4, Arch A, A4, Letter, 16K (197x273 mm), 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Statement, 5x8, Double Japan Postcard (148x200 mm), B6 (JIS), 5x7

4x6, 10x15 cm, A6, Japanese Postcard (these are more narrow than 5 in and therefore must be fed shortedge-feed)

Automatic 2-sided

printing or with Alternative Letterhead Mode enabled

12x18, 11x17, RA3, A3, 8K (273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), C4, SRA4, RA4, Arch A, A4, Letter, 16K (197x273 mm), 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Statement, 5x8, Double Japan Postcard (148x200 mm), B6 (JIS), 5x7

Face-down

Left side of pre-printed image leading into the printer

Face-up

Right side of the pre-printed image leading into the printer

4x6, 10x15 cm, A6, Japanese Postcard (these are more narrow than 5 in and therefore must be fed shortedge-feed)

1-sided printing A4, Letter, 16K (197x273

mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard, 5x7, B6 (JIS), A6

Face-down

Bottom edge leading into the printer

ENWW Load paper to Tray 1 (multipurpose tray) 25

Table 2-1 Tray 1 paper orientation (continued)

Paper type Image orientation Duplex mode Paper size How to load paper

Automatic 2-sided

printing or with Alternative Letterhead Mode enabled

Prepunched Portrait 1-sided printing 12x18, 11x17, RA3, A3, 8K

A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard, 5x7, B6 (JIS), A6

(273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), C4, SRA4, RA4, Arch A, A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, A6, 5x8, Double Japan Postcard (148x200 mm), B6 (JIS), 5x7, 4x6, 10x15 cm, Japanese Postcard

Face-up

Top edge leading into the printer

Face-down

Holes toward the back of the printer

Automatic 2-sided

printing or with Alternative Letterhead Mode enabled

12x18, 11x17, RA3, A3, 8K (273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), C4, SRA4, RA4, Arch A, A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, A6, 5x8, Double Japan Postcard (148x200 mm), B6 (JIS), 5x7, 4x6, 10x15 cm, Japanese Postcard

Face-up

Holes toward the back of the printer

26 Chapter 2 Paper trays ENWW

Table 2-1 Tray 1 paper orientation (continued)

Paper type Image orientation Duplex mode Paper size How to load paper

Landscape 1-sided printing A4, Letter, 16K (197x273

mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard, 5x7, B6 (JIS), A6

Automatic 2-sided

printing or with Alternative Letterhead Mode enabled

A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard, 5x7, B6 (JIS), A6

Face-down

Holes away from the printer

Face-up

Holes towards the printer

ENWW Load paper to Tray 1 (multipurpose tray) 27

Use alternative letterhead mode

Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.

To use the feature, enable it by using the printer control-panel menus.

Enable Alternative Letterhead Mode by using the printer control-panel menus

1. From the Home screen on the printer control panel, open the Settings menu.

2. Open the following menus:

● Copy/Print or Print

● Manage Trays

● Alternative Letterhead Mode

3. Select On.

28 Chapter 2 Paper trays ENWW

Load paper to Tray 2

Introduction

CAUTION: Do not extend more than one paper tray at a time. Do not use paper tray as a step. Keep hands out

of paper trays when closing. All trays must be closed when moving the printer.

The following information describes how to load paper into Tray 2 and the optional 550-sheet trays. These trays hold up to 550 sheets of 75 g/m

NOTE: The procedure to load paper for all 550-sheet trays is the same as for Tray 2. Only Tray 2 is shown here.

1. Open the tray.

NOTE: Do not open this tray while it is in use.

2. Adjust the paper-length and paper-width guides by

squeezing the blue adjustment latches and sliding the guides to the size of the paper being used.

(20 lb) paper.

ENWW Load paper to Tray 2 29

3. Load paper into the tray. Check the paper to verify

that the guides touch the stack, but do not bend it. For information about how to orient the paper, see

Table 2-2 Tray 2 and the 550-sheet trays paper orientation on page 31.

NOTE: To prevent jams, do not overll the tray.

Be sure that the top of the stack is below the tray full indicator.

NOTE: If the tray is not adjusted correctly, an

error message might appear during printing or the paper might jam.

4. Close the tray.

5. The tray conguration message displays on the

printer control panel.

6. Select the OK button to accept the detected type

and size, or select the Modify button to choose a dierent paper size or type.

For custom-size paper, specify the X and Y dimensions for the paper when the prompt displays on the printer control panel.

30 Chapter 2 Paper trays ENWW

Tray 2 and the 550-sheet trays paper orientation

Table 2-2 Tray 2 and the 550-sheet trays paper orientation

Paper type Image orientation Duplex mode Paper size How to load paper

Letterhead or preprinted Portrait 1-sided printing 11x17, A3, 8K (273x397

mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), C4, SRA4, RA4, Arch A, A4, Letter

A4, Letter, 16K (197x273

mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS)

Face-down

Top edge at the left side of the tray

Face-down

Top edge at the back of the tray

Automatic 2-sided

printing or with Alternative Letterhead Mode enabled

11x17, A3, 8K (273x397 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), C4, SRA4, RA4, Arch A, A4, Letter

Face-up

Top edge at the right side of the tray

ENWW Load paper to Tray 2 31

Table 2-2 Tray 2 and the 550-sheet trays paper orientation (continued)

Paper type Image orientation Duplex mode Paper size How to load paper

A4, Letter, 16K (197x273

mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS)

Landscape 1-sided printing 11x17, A3, 8K (273x397

mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), C4, SRA4, RA4, Arch A, A4, Letter

Face-up

Top edge at the back of the tray

Face-down

Top edge at the back of the tray

A4, Letter, 16K (197x273

mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS)

Face-down

Top edge at the left side of the tray

32 Chapter 2 Paper trays ENWW

Table 2-2 Tray 2 and the 550-sheet trays paper orientation (continued)

Paper type Image orientation Duplex mode Paper size How to load paper

Automatic 2-sided

printing or with Alternative Letterhead Mode enabled

A4, Letter, 16K (197x273

11x17, A3, 8K (273x397 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), C4, SRA4, RA4, Arch A, A4, Letter

mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS)

Face-up

Top edge at the back of the tray

Face-up

Top edge at the right side of the tray

Prepunched Portrait 1-sided printing 11x17, A3, 8K (273x397

mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), C4, SRA4, RA4, Arch A, A4, Letter

Face-down

Holes at the back of the tray

ENWW Load paper to Tray 2 33

Table 2-2 Tray 2 and the 550-sheet trays paper orientation (continued)

Paper type Image orientation Duplex mode Paper size How to load paper

A4, Letter, 16K (197x273

Automatic 2-sided

printing or with Alternative Letterhead Mode enabled

mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS)

11x17, A3, 8K (273x397 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), C4, SRA4, RA4, Arch A, A4, Letter

Face-down

Holes at the right side of the tray

Face-up

Holes at the back of the tray

A4, Letter, 16K (197x273

mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS)

Face-up

Holes at the left side of the tray, with the top of the form at the rear of the printer

34 Chapter 2 Paper trays ENWW

Use alternative letterhead mode

To use the feature, enable it by using the printer control-panel menus.

Enable Alternative Letterhead Mode by using the printer control-panel menus

1. From the Home screen on the printer control panel, open the Settings menu.

2. Open the following menus:

● Copy/Print or Print

● Manage Trays

● Alternative Letterhead Mode

3. Select On.

ENWW Load paper to Tray 2 35

Load the 4,000-sheet high-capacity input (HCI) tray

LTR

Introduction

CAUTION: Do not extend more than one paper tray at a time. Do not use paper tray as a step. Keep hands out

of paper trays when closing. All trays must be closed when moving the printer.

The following information describes how to load paper in the high-capacity input tray, which is available as an accessory for all models. The two trays hold up to 4,000 sheets of 75 g/m

1. Open the tray.

NOTE: Do not open this tray while it is in use.

2. Adjust the paper-size guide to the correct position

for the paper.

(20 lb) paper.

36 Chapter 2 Paper trays ENWW

3. Load paper into the tray. Check the paper to verify

the guides lightly touch the stack, but do not bend it.

NOTE: To prevent jams, do not overll the tray.

Be sure that the top of the stack is below the tray full indicator.

NOTE: If the tray is not adjusted correctly, an

error message might appear during printing or the paper might jam.

4. Close the tray.

5. The tray conguration message displays on the

printer control panel.

6. Select the OK button to accept the detected type

and size, or select the Modify button to choose a dierent paper size or type.

ENWW Load the 4,000-sheet high-capacity input (HCI) tray 37

HCI paper orientation

Table 2-3 HCI paper orientation

Paper type Image orientation Duplex mode Paper size How to load paper

Letterhead or preprinted Portrait 1-sided printing A4, Letter Face-down

Top edge at the back of the tray

Automatic 2-sided

printing or with Alternative Letterhead Mode enabled

Landscape 1-sided printing A4, Letter Face-down

A4, Letter Face-up

Top edge at the back of the tray

Top edge at the left side of the tray

38 Chapter 2 Paper trays ENWW

Table 2-3 HCI paper orientation (continued)

Paper type Image orientation Duplex mode Paper size How to load paper

Automatic 2-sided

printing or with Alternative Letterhead Mode enabled

Prepunched Landscape 1-sided printing A4, Letter Face-down

A4, Letter Face-up

Top edge at the right side of the tray

Holes at the left side of the tray

Automatic 2-sided

printing or with Alternative Letterhead Mode enabled

Use alternative letterhead mode

To use the feature, enable it by using the printer control-panel menus.

A4, Letter Face-up

Holes at the right side of the tray, with the top of the form to the right side

ENWW Load the 4,000-sheet high-capacity input (HCI) tray 39

Enable Alternative Letterhead Mode by using the printer control-panel menus

1. From the Home screen on the printer control panel, open the Settings menu.

2. Open the following menus:

● Copy/Print or Print

● Manage Trays

● Alternative Letterhead Mode

3. Select On.

40 Chapter 2 Paper trays ENWW

Load and print envelopes

Introduction

The following information describes how to print and load envelopes. Use only Tray 1 to print on envelopes. Tray 1 holds up to 14 envelopes, depending on envelope design and environmental conditions.

To print envelopes using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the envelopes into the tray after sending the print job to the printer.

Print envelopes

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for dierent software programs.

NOTE: To access print features from a Windows 8 or 8.1 Start screen app, select Devices, select Print, and

then select the printer. For Windows 10, select Print, which can vary depending on the application. For Windows 8, 8.1, and 10, these applications will have a dierent layout with dierent features than what is described below for desktop applications. For the HP PCL-6 V4 driver, the HP AiO Printer Remote application will download additional driver features when More settings is selected.

3. Click or tap the Paper/Quality tab.

4. In the Paper size drop-down list, select the correct size for the envelopes.

5. In the Paper type drop-down list, select Envelope.

6. In the Paper source drop-down list, select Manual feed.

7. Click the OK button to close the Document Properties dialog box.

8. In the Print dialog box, click the OK button to print the job.

Envelope orientation

NOTE: The printer does not support duplex printing on envelopes.

ENWW Load and print envelopes 41

Tray Envelope size How to load

Tray 1 Envelope #9, Envelope #10, Envelope

Monarch, Envelope DL, Envelope B5, Envelope C5 (wallet), Envelope C6

Envelope B5, Japanese Envelope Chou #3,

Envelope C5 (pocket)

Face-down

Top edge toward the back of the printer

Face-down

Bottom edge leading into the printer; top ap open

42 Chapter 2 Paper trays ENWW

Load and print labels

Introduction

The following information describes how to print and load labels.

To print labels using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the labels into the tray after sending the print job to the printer. When using manual feed, the printer waits to print the job until it detects that the tray has been opened.

Manually feed labels

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for dierent software programs.

NOTE: To access print features from a Windows 8 or 8.1 Start screen app, select Devices, select Print, and

3. Click the Paper/Quality tab.

4. In the Paper size drop-down list, select the correct size for the sheets of labels.

5. In the Paper type drop-down list, select Labels.

6. In the Paper source drop-down list, select Manual feed.

7. Click the OK button to close the Document Properties dialog box.

8. In the Print dialog box, click the Print button to print the job.

ENWW Load and print labels 43

Label orientation

Tray How to load labels

Tray 1 Face-down

550-sheet trays Face-down

Bottom edge leading into the printer

Top edge at the left side of the tray

44 Chapter 2 Paper trays ENWW

Congure inner nisher stapling (785zs model only)

The following information describes how to load staples and congure the options for the stapling accessory.

The stapling accessory can staple documents in the upper left or upper right corners, and it can stack up to 250 sheets of paper in the nisher.

●

Congure the default staple location

●

Congure the operation mode

Congure the default staple location

1. From the Home screen on the printer control panel, swipe until the Settings menu displays. Select the Settings icon to open the menu.

2. Open the following menus:

● Copy/Print

● Default Print Options

● Staple

3. Select a staple location from the list of options. The following options are available:

● None: No staples

● Top left or right: If the document has portrait orientation, the staple is in the top left corner of the

short edge of the paper. If the document has landscape orientation, the staple is in the top right corner of the long edge of the paper.

● Top left: The staple is in the top left corner of the short edge of the paper.

● Top right: The staple is in the top right corner of the long edge of the paper.

1 Top left corner of the short edge of the paper

2 Top right corner of the long edge of the paper

ENWW Congure inner nisher stapling (785zs model only) 45

Congure the operation mode

Use this procedure to congure how the printer sorts jobs into the output bins.

1. From the Home screen on the printer control panel, swipe until the Settings menu displays. Select the Settings icon to open the menu.

2. Open the following menus:

● Manage Stapler/Stacker

● Job Oset

3. Select either On or O. The Job Oset setting, when set to On, separates print or copy jobs by shifting the

output stack of each job to one side or the other. This oset makes it easier to separate multiple jobs that are printed or copied consecutively.

To congure the HP print driver for the selected operation mode, complete the following steps:

NOTE: Changing the operation mode causes the printer to restart.

Windows XP, Vista, and Server 2008 (32-bit versions for each) HP PCL.6 drivers do not support output devices.

Windows® 7

1. Make sure the printer is turned on and connected to the computer or a network.

2. Open the Windows® Start menu, and then click Devices and Printers.

3. Right-click the name of the printer, and then select Printer Properties.

4. Click the Device Settings tab.

5. Select Update Now. Or, in the drop-down menu next to Automatic Conguration, select Update Now.

Windows® 8.0, 8.1, and 10

1. Right-click on the bottom-left corner of the screen.

2. Select Control Panel. Under Hardware and Sound, select View devices and printers.

3. Right-click the name of the printer, and then select Printer Properties.

4. Click the Device Settings tab.

5. Select Update Now. Or, in the drop-down menu next to Automatic Conguration, select Update Now.

NOTE: Newer HP PCL-6 V4 drivers do not support Update Now. For these drivers, stop and restart the

print spooler. Click the Start button (or open a search box), in the search box type "services.msc", and then press the Enter key. Right-click Print Spooler in the list of services, select Stop, and then right-click and select Start. Or, simply shut down and restart the computer.

macOS

▲ The operation mode is congured at the time of printing.

46 Chapter 2 Paper trays ENWW

3 Supplies, accessories, and parts

For more information:

●

Order supplies, accessories, and parts

●

Replace the cartridges

●

Replace the service uid container

●

Replace the staple cartridge in the inner nisher (780dns, 785zs models only)

●

Replace the staple cartridge in the oor standing nisher (785z+ model only)

The following information is correct at the time of publication.

For video assistance, see www.hp.com/videos/PageWide.

For current information, see www.hp.com/support/pwcolor780MFP or www.hp.com/support/pwcolor785MFP.

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

ENWW For more information: 47

Order supplies, accessories, and parts

Ordering

Order supplies and paper www.hp.com/go/suresupply

Order genuine HP parts or accessories www.hp.com/buy/parts

Order through service or support providers Contact an HP-authorized service or support provider.

Order using the HP Embedded Web Server (EWS) To access, in a supported web browser on your computer, enter the

Supplies and accessories

Item Description

Supplies

printer IP address or host name in the address/URL eld. The EWS contains a link to the HP SureSupply website, which provides options for purchasing Original HP supplies.

Cartridge number Part number

HP 982X High Yield Black Original PageWide Cartridge

HP 982X High Yield Cyan Original PageWide Cartridge

HP 982X High Yield Magenta Original PageWide Cartridge

HP 982X High Yield Yellow Original PageWide Cartridge

HP 982A Black Original PageWide Cartridge Standard-capacity replacement black cartridge 982A T0B26A

HP 982A Cyan Original PageWide Cartridge Standard-capacity replacement cyan cartridge 982A T0B23A

HP 982A Magenta Original PageWide Cartridge

HP 982A Yellow Original PageWide Cartridge Standard-capacity replacement yellow cartridge 982A T0B25A

Accessories

1 GB DDR3 Memory DIMM Memory upgrade kit Not

HP PageWide 550-sheet Paper Tray Optional input tray Not

HP PageWide 550-sheet Paper Tray and Stand

High-capacity replacement black cartridge 982X T0B30A

High-capacity replacement cyan cartridge 982X T0B27A

High-capacity replacement magenta cartridge 982X T0B28A

High-capacity replacement yellow cartridge 982X T0B29A

Standard-capacity replacement magenta cartridge 982A T0B24A

E5K48-67902

applicable

A7W99A

applicable

Optional input tray and cabinet stand Not

applicable

W1B50A

HP Page Wide 3x550-sheet Paper Tray and Stand

HP Page Wide 4000-sheet HCI Paper Tray and Stand

HP Foreign Interface Harness Optional port for connecting third-party devices Not

Optional input trays and stand Not

applicable

Optional high-capacity input feeder and stand Not

applicable

W1B51A

W1B52A

B5L31-67902

48 Chapter 3 Supplies, accessories, and parts ENWW

Item Description

Cartridge number Part number

Two-Internal USB Ports for Solutions, AA Board

HP Secure High Performance Hard Disk Drive FIPS Drive

HP Jetdirect Wireless Print Server with NFC Wireless accessory for “touch” printing from mobile

HP Jetdirect USB Wireless Print Server USB wireless print server accessory Not

Optional USB ports for connecting third-party devices

Secure hard drive Not

devices

Maintenance/long-life consumables (LLC)

Maintenance/LLC Kit

HP PageWide ADF Maintenance Kit J8J95A 150,000 pages

HP PageWide Service Fluid Container W1B44A 150,000 pages

HP PageWide Printhead Wiper Kit W1B43A 150,000 pages

HP PageWide Roller Kit W1B45A 150,000 pages

HP Staple Cartridge Kit, inner nisher J8J96A 5,000 staples

HP Staple Cartridge Kit, oor standing nisher Y1G14A 5,000 staples

HP Maintenance/Long Life Consumables (LLC) life specications are estimations based on the LLC life test conditions listed below. Actual individual life/yield during normal use varies depending on usage, environment, paper and other factors. Estimated life is not an implied guarantee or warrantable.

Not applicable

applicable

Not applicable

applicable

Part number Estimated life

B5L28-67902

B5L29-67903

J8031-61001

J8030-61001

The LLC life test conditions

● Print coverage: 5% evenly distributed across the page

● Environment: 17° to 25°C (62.6° to 77°F); 30%-70% relative humidity (RH)

● Media size: Letter/A4

● Media weight: 75 g/m2 (20 lb) plain media

● Job size: 4 pages

● Short edge feed (A3) (i.e., Legal size media)

Factors that can reduce life from the conditions above:

● Media narrower than Letter/A4 widths (short edge feeds equal more mechanism activity per page)

● Paper heavier than 75 g/m2 (20 lb) (heavier media creates higher stress on printer components)

● Print jobs smaller than 4 image (smaller jobs mean more mechanism activity per page)

Customer self-repair parts

The following parts are available for the printer.

ENWW Order supplies, accessories, and parts 49

● Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay

HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not provided under the HP product warranty.

● Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no

additional charge during the product warranty period.

Self-replacement

Item Description

Service Fluid Container Kit Replacement service uid unit Mandatory A7W93-67081

Printhead Wiper Kit Replacement printhead wiper Mandatory A7W93-67080

Tray 2-5 Roller Kit Replacement rollers for trays 2-5 Mandatory A7W93-67082

Tray 1 Roller Kit Replacement rollers for tray 1 Optional A7W93-67039

options Part number

ADF Roller Replacement Kit Replacement feed rollers for the document

feeder

Staple Cartridge Kit Replacement staple cartridge Mandatory J7Z09-67933

Tray 2-5 Assembly Kit Replacement Tray 2-5 Mandatory A7X02-67006

HCI Left Tray Replacement left tray for HCI Mandatory A7W97-67008

HCI Right Tray Replacement right tray for HCI Mandatory A7W97-67012

Optional 550-sheet Table Top Feeder Replacement Tray 3 feeder Mandatory A7W99-67001

1x550-sheet Paper Feeder and Stand Replacement Tray 3 feeder and stand Mandatory W1B50-67001

1x550 Feeder Storage Bin Replacement for 1x550 feeder storage bin Mandatory A7W95-67024

3x500-sheet Paper Feeder and Stand Replacement 3x500-sheet paper feeder

and stand

HP Page Wide 4000-sheet HCI Paper Tray and Stand

HP Secure High Performance Hard Disk Drive FIPS Drive

320 GB HDD kit Replacement hard drive Mandatory 5851-6712

Scanner White Backing Replacement white plastic backing for the

Optional high-capacity input feeder and stand

Replacement secure hard drive Mandatory B5L29-67903

scanner

Mandatory 5851-7202

Mandatory W1B51-67001

Mandatory W1B52-67001

Mandatory J7Z09-67926

Retention-Clip Assembly Replacement retention clips that are behind

the scanner white backing

Control Panel Assembly Kit Replacement touchscreen control panel Mandatory J7Z09-67928

HIP 2 Cover Replacement HIP 2 cover Mandatory J7Z09-67901

USB Cover, Center CP (inner nisher models only)

USB Cover, Left CP Replacement easy access USB cover Mandatory J7Z09-67903

Keyboard Overlay Kit

French, Italian, Russian, German, Spanish, Ukrainian

Replacement easy access USB cover Mandatory J7Z09-67902

Replacement keyboard overlay (Flow models)

Mandatory J7Z09-67927

Mandatory 5851-6019

50 Chapter 3 Supplies, accessories, and parts ENWW

Item Description

Self-replacement options Part number

Keyboard Overlay Kit

Canadian French, Latin American Spanish, U.S. Spanish

Keyboard Overlay Kit

Swiss French, Swiss German, Danish

Keyboard Overlay Kit

Simplied Chinese, Traditional Chinese

Keyboard Overlay Kit

Spanish, Portuguese

Keyboard Overlay Kit

Japanese (KG and KT)

Overlay-Keyboard Chinese Replacement keyboard overlay (Flow

Overlay-Keyboard Sweden Replacement keyboard overlay (Flow

HP Jetdirect 2900nw Print Server Replacement USB wireless print server

HP Jetdirect 3000w NFC/Wireless Accessory Replacement Wireless Direct Print accessory

Replacement keyboard overlay (Flow models)

models)

accessory

for “touch” printing from mobile devices

Mandatory 5851-6020

Mandatory 5851-6021

Mandatory 5851-6022

Mandatory 5851-6023

Mandatory 5851-6024

Mandatory A7W12-67901

Mandatory A7W14-67901

Mandatory J8031-61001

Mandatory J8030-61001

HP 1 GB DDR3x32 144- Pin 800 MHz SODIMM Replacement memory DIMM Mandatory E5K48-67902

HP LaserJet MFP Analog Fax Accessory 500 Replacement fax board Mandatory B5L53-67901

HP Foreign Interface Harness Replacement HP Foreign Interface Harness Mandatory B5L31-67902

Two-Internal USB Ports for Solutions, AA Board Optional USB ports for connecting third-

party devices

Formatter access cover Replacement for formatter cover Mandatory J7Z09-67935

Formatter access cover, lock access Lock cover plate Mandatory J7Z09-67936

Formatter cage cover Formatter cage cover Mandatory J7Z09-67937

Dashboard Cover for Center CP (inner nisher models only)

Dashboard Cover for Left CP Replacement for CP dashboard cover with

Replacement for CP dashboard cover with center CP

left CP

Mandatory B5L28-67902

Mandatory J7Z09-67904

Mandatory J7Z09-67905

ENWW Order supplies, accessories, and parts 51

Replace the cartridges

Introduction

The following information provides details about the cartridges for the printer, and it includes instructions to replace them.

Cartridge information

This printer indicates when the cartridge level is low, very low, or depleted.

The printer uses four colors and has a dierent cartridge for each color: yellow (Y), cyan (C), magenta (M), and black (K).

Do not remove the cartridge from its package until you are ready to use it.

CAUTION: To prevent damage to the cartridge do not touch the gold-colored metal contacts of the cartridge.

The following illustration shows the cartridge components.

1 Metal contact. Do not touch the gold-colored metal contacts of the cartridge. Fingerprints on the contacts can damage the

cartridge.

To purchase cartridges or check cartridge compatibility for the printer, go to HP SureSupply at www.hp.com/go/

suresupply. Scroll to the bottom of the page and verify that the country/region is correct.

3-1 Cartridge information

Table

Item Description Cartridge number Part number

HP 982X High Yield Black Original PageWide Cartridge

HP 982X High Yield Cyan Original PageWide Cartridge

HP 982X High Yield Magenta Original PageWide Cartridge

HP 982X High Yield Yellow Original PageWide Cartridge

High-capacity replacement black cartridge 982X T0B30A

High-capacity replacement cyan cartridge 982X T0B27A

High-capacity replacement magenta cartridge

High-capacity replacement yellow cartridge 982X T0B29A

982X T0B28A

52 Chapter 3 Supplies, accessories, and parts ENWW

Table 3-1 Cartridge information (continued)

Item Description Cartridge number Part number

HP 982A Black Original PageWide Cartridge Standard-capacity replacement black

cartridge

HP 982A Cyan Original PageWide Cartridge Standard-capacity replacement cyan

cartridge

HP 982A Magenta Original PageWide Cartridge Standard-capacity replacement magenta

cartridge

HP 982A Yellow Original PageWide Cartridge Standard-capacity replacement yellow

cartridge

NOTE: High-yield cartridges contain more pigment than standard cartridges for increased page yield. For more

information, go to www.hp.com/go/learnaboutsupplies.

NOTE: Information about recycling used cartridges is in the cartridge box.

Remove and replace the cartridges

1. Open the cartridge door.

982A T0B26A

982A T0B23A

982A T0B24A

982A T0B25A

2. Push the old cartridge inward to unlock it.

ENWW Replace the cartridges 53

3. Grasp the edge of the old cartridge and then pull

the cartridge straight out to remove it.

4. Remove the new cartridge from the packaging.

5. Do not touch the gold-colored metal contacts of

the cartridge. Fingerprints on the contacts can damage the cartridge.

6. Insert the new cartridge into the product. Make

sure the cartridge is rmly in place.

54 Chapter 3 Supplies, accessories, and parts ENWW

7. Close the cartridge door.

8. Pack the used cartridge in the box that the new

cartridge came in. See the enclosed recycling guide for information about recycling.

HP helps you recycle your Original HP cartridges— it’s easy and free with the HP Planet Partners program, available in more than 50 countries/ regions around the world1).

To nd information about how to recycle used HP cartridges, please go to www.hp.com/recycle.

Program availability varies. For more information, visit www.hp.com/recycle.

ENWW Replace the cartridges 55

Replace the service uid container

●

Introduction

●

Remove and replace the service uid container

Introduction

The following information provides details about the service uid container for the printer, and it includes instructions to replace it.

The printer indicates when the service uid container is nearly full and when it is completely full. When it is completely full, printing stops until the service uid container is replaced.

To purchase a service uid container (part number W1B44A), go to the HP Parts Store at www.hp.com/buy/parts.

NOTE: The service uid container is designed for a single use. Do not attempt to empty the service uid

container and reuse it. Doing so could lead to pigment being spilled inside the printer, which could result in reduced print quality. After use, return the service uid container to HP’s Planet Partners program for recycling.

Remove and replace the service uid container

1. Open the left door.

2. Pull the service uid container away from the

printer.

CAUTION: When pulling out the service uid

container, avoid making direct contact with the black cylinder to prevent pigment smear on skin or clothes.

56 Chapter 3 Supplies, accessories, and parts ENWW

3. On the left side of the service uid container,

release the latch that holds the unit in the alignment track, and then remove the left side of the unit.

4. Remove the right side from the alignment track,

and then remove the unit from the printer. Set the unit aside, upright, on a piece of paper to prevent spills.

5. Remove the new service uid container from its

packaging.

ENWW Replace the service uid container 57

6. Insert the right end of the service uid container

into the alignment track rst.

7. Insert the left end of the service uid container into

the alignment track, and then lock the latch that holds the unit in the track.

58 Chapter 3 Supplies, accessories, and parts ENWW

8. Push the service uid container into the printer.

9. Close the left door.

ENWW Replace the service uid container 59

Replace the staple cartridge in the inner nisher (780dns, 785zs models only)

1. Open the stapler door.

2. Pull the colored handle on the staple cartridge, and

then pull the staple cartridge straight out.

60 Chapter 3 Supplies, accessories, and parts ENWW

3. Insert the new staple cartridge into the stapler and

push on the colored handle until it snaps into place.

4. Close the stapler door.

ENWW Replace the staple cartridge in the inner nisher (780dns, 785zs models only) 61

Replace the staple cartridge in the oor standing nisher (785z+ model only)

The following information describes how to clear a paper jam in the oor standing nisher. When a jam occurs, the control panel displays an error message and an animation that assist in clearing the jam.

NOTE: Remove all paper from the nisher output bins before separating the nisher from the printer.

1. Press the nisher release button, and then slide

the nisher away from the printer.

NOTE: When moving the nisher, you do not

need to disconnect the data cable.

2. Move the nisher to a position where the nisher

rear door is accessible, and then open the nisher rear door.

3. Turn the green wheel to bring the staple cartridge

carriage toward you until it reaches its closest position, push down on the staple cartridge tab, and then slide the cartridge out of the nisher.

62 Chapter 3 Supplies, accessories, and parts ENWW

4. Insert the new staple cartridge by holding the

green wheel with one hand while pushing the staple cartridge into the slot.

5. Close the nisher rear door.

6. Reinstall the nisher.

ENWW Replace the staple cartridge in the oor standing nisher (785z+ model only) 63

64 Chapter 3 Supplies, accessories, and parts ENWW

4 Print

For more information:

●

Print tasks (Windows)

●

Print tasks (macOS)

●

Store print jobs on the printer to print later or print privately

●

Mobile printing

●

Print from the USB port

The following information is correct at the time of publication.

For video assistance, see www.hp.com/videos/PageWide.

For current information, see www.hp.com/support/pwcolor780MFP or www.hp.com/support/pwcolor785MFP.

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

ENWW For more information: 65

Print tasks (Windows)

How to print (Windows)

The following procedure describes the basic printing process for Windows.

1. From the software program, select the Print option.

2. Select the printer from the list of printers. To change settings, click the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for dierent software programs.

NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features

from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps:

● Windows 10: Select Print, and then select the printer.

● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.

For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected.

NOTE: For more information, click the Help (?) button in the print driver.

3. Click the tabs in the print driver to congure the available options. For example, set the paper orientation

on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/ Quality tab.

4. Click the OK button to return to the Print dialog box. Select the number of copies to print from this screen.

5. Click the Print button to print the job.

Automatically print on both sides (Windows)

Use this procedure for printers that have an automatic duplexer installed. If the printer does not have an automatic duplexer installed, or to print on paper types that the duplexer does not support, print on both sides manually.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the

print driver.

NOTE: The name of the button varies for dierent software programs.

NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features

from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps:

● Windows 10: Select Print, and then select the printer.

● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.

For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected.

66 Chapter 4 Print ENWW

3. Click the Finishing tab.

4. Select Print on both sides. Click OK to close the Document Properties dialog.

5. In the Print dialog, click Print to print the job.

Manually print on both sides (Windows)

Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the duplexer does not support.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the

print driver.

NOTE: The name of the button varies for dierent software programs.

NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features

from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps:

● Windows 10: Select Print, and then select the printer.

● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.

For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected.

3. Click the Finishing tab.

4. Select Print on both sides (manually), and then click OK to close the Document Properties dialog.

5. In the Print dialog, click Print to print the rst side of the job.

6. Retrieve the printed stack from the output bin, and place it in Tray 1.

7. If prompted, select the appropriate control panel button to continue.

Print multiple pages per sheet (Windows)

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the

print driver.

NOTE: The name of the button varies for dierent software programs.

NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features

from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps:

● Windows 10: Select Print, and then select the printer.

● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.

For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected.

ENWW Print tasks (Windows) 67

3. Click the Finishing tab.

4. Select the number of pages per sheet from the Pages per sheet drop-down.

5. Select the correct Print page borders, Page order, and Orientation options. Click OK to close the Document

Properties dialog.

6. In the Print dialog, click Print to print the job.

Select the paper type (Windows)

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the

print driver.

NOTE: The name of the button varies for dierent software programs.

NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features

from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps:

● Windows 10: Select Print, and then select the printer.

● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.

For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected.

3. Click the Paper/Quality tab.

4. Select the paper type from the Paper type drop-down list.

5. Click OK to close the Document Properties dialog. In the Print dialog, click Print to print the job.

If the tray needs to be congured, a tray conguration message displays on the printer control panel.

6. Load the tray with the specied type and size of paper, and then close the tray.

7. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a dierent

paper size or type.

8. Select the correct type and size, and then touch the OK button.

68 Chapter 4 Print ENWW

Additional print tasks

Go to www.hp.com/support/pwcolor780MFP or www.hp.com/support/pwcolor785MFP.

Instructions are available for performing specic print tasks, such as the following:

● Create and use printing shortcuts or presets

● Select the paper size, or use a custom paper size

● Select the page orientation

● Create a booklet

● Scale a document to t a specic paper size

● Print the rst or last pages of the document on dierent paper

● Print watermarks on a document

ENWW Print tasks (Windows) 69

Print tasks (macOS)

How to print (macOS)

The following procedure describes the basic printing process for macOS.

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings.

NOTE: The name of the item varies for dierent software programs.

4. Click the Print button.

Automatically print on both sides (macOS)

NOTE: This information applies to printers that include an automatic duplexer.

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Layout menu.

NOTE: The name of the item varies for dierent software programs.

4. Select a binding option from the Two-Sided drop-down list.

5. Click the Print button.

Manually print on both sides (macOS)

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu.

NOTE: The name of the item varies for dierent software programs.

4. Click the Manual Duplex box, and select a binding option.

5. Click the Print button.

6. Go to the printer, and remove any blank paper that is in Tray 1.

7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input

tray.

8. If prompted, touch the appropriate control panel button to continue.

70 Chapter 4 Print ENWW

Print multiple pages per sheet (macOS)

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Layout menu.

NOTE: The name of the item varies for dierent software programs.

4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each sheet.

5. In the Layout Direction area, select the order and placement of the pages on the sheet.

6. From the Borders menu, select the type of border to print around each page on the sheet.

7. Click the Print button.

Select the paper type (macOS)

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu.

NOTE: The name of the item varies for dierent software programs.

4. Select from the Media & Quality or Paper/Quality options.

NOTE: This list contains the master set of options available. Some options are not available on all printers.

● Media Type: Select the option for the type of paper for the print job.

● Print Quality: Select the resolution level for the print job.

● Edge-To-Edge Printing: Select this option to print close to the paper edges.

5. Click the Print button.

Additional print tasks

Go to www.hp.com/support/pwcolor780MFP or www.hp.com/support/pwcolor785MFP.

Instructions are available for performing specic print tasks, such as the following:

● Create and use printing shortcuts or presets

● Select the paper size, or use a custom paper size

● Select the page orientation

● Create a booklet

● Scale a document to t a specic paper size

● Print the rst or last pages of the document on dierent paper

● Print watermarks on a document

ENWW Print tasks (macOS) 71

Store print jobs on the printer to print later or print privately

Introduction

The following information provides procedures for creating and printing documents that are stored on the printer. These jobs can be printed at a later time or printed privately.

●

Create a stored job (Windows)

●

Print a stored job

●

Delete a stored job

●

Information sent to printer for Job Accounting purposes

Create a stored job (Windows)

Store jobs on the printer for private or delayed printing.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then select Properties or Preferences (the name varies for

dierent software programs).

NOTE: The name of the button varies for dierent software programs.

NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features

from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps:

● Windows 10: Select Print, and then select the printer.

● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.

For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected.

3. Click the Job Storage tab.

4. Select a Job Storage Mode option.

● Proof and Hold: Print and proof one copy of a job, and then print more copies.

● Personal Job: The job does not print until you request it at the printer control panel. For this job-

storage mode, you can select one of the Make Job Private/Secure options. If you assign a personal identication number (PIN) to the job, you must provide the required PIN at the control panel. If you encrypt the job, you must provide the required password at the control panel. The print job is deleted from memory after it prints and is lost if the printer loses power.

● Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer

memory so you can print it again later.

● Stored Job: Store a job on the printer and allow other users to print the job at any time. For this job-

storage mode, you can select one of the Make Job Private/Secure options. If you assign a personal identication number (PIN) to the job, the person who prints the job must provide the required PIN at the control panel. If you encrypt the job, the person who prints the job must provide the required password at the control panel.

72 Chapter 4 Print ENWW

5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job

name.

Select which option to use if another stored job already has that name:

● Use Job Name + (1-99): Append a unique number to the end of the job name.

● Replace Existing File: Overwrite the existing stored job with the new one.

6. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the Print

button to print the job.

ENWW Store print jobs on the printer to print later or print privately 73

Print a stored job

Use this procedure to print a document that is in a job storage folder on the printer.

1. From the Home screen on the printer control panel, select Print, and then select Print from Job Storage.

2. Under Stored Jobs to Print, select Choose, and then select the folder where the document is saved.

3. Select the document, and then touch Select.

If the document is private, enter the four-digit PIN in the Password eld, and then select OK.

4. To adjust the number of copies, select the box to the left of the Print button, and then select the number of

copies from the keypad that opens. Select the Close button to close the keypad.

5. Select Print to print the document.

Delete a stored job

You can delete documents that have been saved to when printer when they are no longer needed. You can also adjust the maximum number of jobs for the printer to store.

●

Delete a job that is stored on the printer

●

Change the job storage limit

Delete a job that is stored on the printer

Follow these steps to delete a job that is stored in the printer memory.

1. From the Home screen on the printer control panel, select Print.

2. Select Print from Job Storage.

3. Select Choose, and then select the name of the folder where the job is stored.

4. Select the name of the job.

5. Select the Trash button to delete the job.

If the job is private or encrypted, enter the PIN or password, and then select OK.

6. Select Delete Jobs on the conrmation prompt.

Change the job storage limit

When a new job is stored in the printer memory, the printer overwrites any previous jobs with the same user and job name. If a job is not already stored under the same user and job name, and the printer needs additional space, the printer might delete other stored jobs starting with the oldest. Follow these steps to change the number of jobs that the printer can store:

1. From the Home screen on the printer control panel, select Settings.

2. Open the following menus:

● Copy/Print or Print

● Manage Stored Jobs

● Temporary Job Storage Limit

74 Chapter 4 Print ENWW

3. Use the keypad to enter the number of jobs that the printer stores.

4. Select Done to save the setting.

Information sent to printer for Job Accounting purposes

Printing jobs sent from drivers on the client (e.g., PC) may send personally identiable information to HP’s Printing and Imaging devices. This information may include, but is not limited to, user name and client name from which the job originated that may be used for job accounting purposes, as determined by the Administrator of the printing device. This same information may also be stored with the job on the mass storage device (e.g., disk drive) of the printing device when using the job storage feature.

ENWW Store print jobs on the printer to print later or print privately 75

Mobile printing

Introduction

MobilePrinting.

NOTE: Update the printer rmware to ensure all mobile printing and ePrint capabilities are supported.

●

Wi-Fi Direct and NFC Connect and Print

●

HP ePrint via email

●

HP ePrint software

●

AirPrint

●

Android embedded printing

Wi-Fi Direct and NFC Connect and Print

HP provides Wi-Fi Direct Print and NFC (Near Field Communication) printing for printers with a supported HP Jetdirect 3000w NFC/Wireless Accessory. This accessory is available as an option for HP printers that include a hardware-integration pocket (HIP).

Wi-Fi Direct Print and NFC connect and print enable Wi-Fi capable (mobile) devices to make a wireless network connection directly to the printer without using a wireless router.

The printer does not need to be connected to the network for this mobile walk-up printing to work.

Use Wi-Fi Direct Print to print wirelessly from the following devices:

● iPhone, iPad, or iPod touch using Apple AirPrint or the HP ePrint app

● Android mobile devices using the HP ePrint App or the Android embedded print solution

● PC and Mac devices using the HP ePrint Software

● Windows 10 mobile devices

For more information on wireless printing, go to www.hp.com/go/mobileprinting.

NFC and Wi-Fi Direct Print capabilities can be enabled or disabled from the printer control panel.

1. From the Home screen on the printer control panel, select Settings.

2. Open the following menus:

● Networking

● Wi-Fi Direct

● Status

3. Select On, and then select OK to enable wireless printing.

76 Chapter 4 Print ENWW

NOTE: In environments where more than one model of the same printer is installed, it might be helpful to

provide each printer a unique Wi-Fi Direct Name for easier printer identication for HP Wi-Fi Direct printing. The Wireless network names, e.g., Wireless, Wi-Fi Direct, etc. are available on the Information screen by selecting the Information icon, and then selecting the Network icon or the Wireless icon.

Complete the following procedure to change the printer Wi-Fi Direct name:

1. From the Home screen on the printer control panel, select Settings.

2. Open the following menus:

● Networking

● Wi-Fi Direct

● Wi-Fi Direct Name

3. Use the keypad to change the name in the Wi-Fi Direct Name text eld, and then select OK.

HP ePrint via email

Use HP ePrint to print documents by sending them as an email attachment to the printer's email address from any email enabled device.

To use HP ePrint, the printer must meet these requirements:

● The printer must be connected to a wired or wireless network and have Internet access.

● HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected.

Follow this procedure to enable HP Web Services and register with HP Connected:

1. Open the HP Embedded Web Server (EWS):

a. From the Home screen on the printer control panel, select the Information icon, and then select

the Network icon to display the IP address or host name.

b. From a computer on the same network as the printer, open a web browser. In the address line, type

the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be

safe, select the option to continue to the website. Accessing this website will not harm the computer.

2. Click the HP Web Services tab.

3. Select the option to enable Web Services.

NOTE: Enabling Web Services might take several minutes.

4. Go to www.hpconnected.com to create an HP ePrint account and complete the setup process.

ENWW Mobile printing 77

HP ePrint software

The HP ePrint software makes it easy to print from a Windows or Mac desktop or laptop computer to any HP ePrint-capable printer. This software makes it easy to nd HP ePrint-enabled printers that are registered to your HP Connected account. The target HP printer can be located in the oice or at locations across the globe.

● Windows: After installing the software, open the Print option from within your application, and then select

HP ePrint from the installed printers list. Click the Properties button to congure print options.

● macOS: After installing the software, select File, Print, and then select the arrow next to PDF (in the bottom

left of the driver screen). Select HP ePrint.

For Windows, the HP ePrint software supports TCP/IP printing to local network printers on the network (LAN or WAN) to products that support UPD PostScript®.

Windows and macOS both support IPP printing to LAN or WAN network-connected products that support ePCL.

Windows and macOS also both support printing PDF documents to public print locations and printing using HP ePrint via email through the cloud.

Go to www.hp.com/go/eprintsoftware for drivers and information.

NOTE: For Windows, the name of the HP ePrint Software print driver is HP ePrint + JetAdvantage.

NOTE: The HP ePrint software is a PDF workow utility for macOS, and is not technically a print driver.

NOTE: HP ePrint Software does not support USB printing.

AirPrint

Direct printing using Apple’s AirPrint is supported for iOS and from Mac computers running macOS 10.7 Lion and newer. Use AirPrint to print directly to the printer from an iPad, iPhone (3GS or later), or iPod touch (third generation or later) in the following mobile applications:

● Mail

● Photos

● Safari

● iBooks

● Select third-party applications

To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For more information about using AirPrint and about which HP printers are compatible with AirPrint, go to

www.hp.com/go/MobilePrinting.

NOTE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3 and earlier

do not support USB connections.

Android embedded printing

HP's built-in print solution for Android and Kindle enables mobile devices to automatically nd and print to HP printers that are either on a network or within wireless range for Wi-Fi Direct printing.

The print solution is built into the many versions of the operating system.

78 Chapter 4 Print ENWW

NOTE: If printing is not available on your device, go to the Google Play > Android apps and install the HP Print

Service Plugin.

For more information on how to use Android embedded printing and which Android devices are supported, go to

www.hp.com/go/MobilePrinting.

ENWW Mobile printing 79

Print from the USB port

Introduction

This printer features easy-access USB printing, for quickly printing les without sending them from a computer. The printer accepts standard USB ash drives in the USB port near the control panel. It supports the following types of les:

● .pdf

● .prn

● .pcl

● .ps

● .cht

●

Enable the USB port for printing

●

Print USB documents

Enable the USB port for printing

The USB port is disabled by default. Before using this feature, enable the USB port. Use one of the following methods to enable the port:

Method one: Enable the USB port from the printer control panel

1. From the Home screen on the printer control panel, select Settings.

2. Open the following menus

● Copy/Print or Print

● Enable Device USB

3. Select Enabled to enable the USB port.

Method two: Enable the USB port from the HP Embedded Web Server (network-connected printers only)

1. From the Home screen on the printer control panel, select the Information icon, and then select the

Network icon to display the IP address or host name

2. Open a web browser, and in the address line, type the IP address exactly as it displays on the printer control

panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a There is a problem with this website’s security certicate message

when attempting to open the EWS, click Continue to this website (not recommended).

Choosing Continue to this website (not recommended) will not harm the computer while navigating within the EWS for the HP printer.

3. Select the Copy/Print tab for MFP models or the Print tab for SFP models.

4. In the left menu, select Print from USB Drive Settings.

80 Chapter 4 Print ENWW

5. Select Enable Print from USB Drive.

6. Click Apply.

Print USB documents

1. Insert the USB ash drive into the easy-access USB port.

NOTE: The port might be covered. For some printers, the cover ips open. For other printers, pull the

cover straight out to remove it.

2. From the Home screen on the printer control panel, select Print.

3. Select Print from USB Drive.

4. Select Choose, select the name of the document to print, and then touch Select.

NOTE: The document might be in a folder. Open folders as necessary.

5. To adjust the number of copies, touch the box to the left of the Print button, and then select the number of

copies from the keypad that opens. Select the Close button to close the keypad.

6. Select Print to print the document.

ENWW Print from the USB port 81

82 Chapter 4 Print ENWW

5 Copy

For more information:

●

Make a copy

●

Copy on both sides (duplex)

●

Additional copy tasks

The following information is correct at the time of publication.

For video assistance, see www.hp.com/videos/PageWide.

For current information, see www.hp.com/support/pwcolor780MFP or www.hp.com/support/pwcolor785MFP.

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

ENWW For more information: 83

Make a copy

Follow these steps to make a copy from the scanner glass or the document feeder.

1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust

the paper guides to t the size of the document.

2. From the Home screen on the printer control panel, select Copy.

3. Select settings from the Sides menu and the Color/Black menu (color printers), and then select Done.

4. If you are using a Quick Set, select Load under Quick Sets and Defaults. Select the Quick Set from the list,

and then select Load in the lower right corner.

NOTE: Quick Sets are predened copy settings for various types of output, such as Text, Photograph, and High Quality.

5. To adjust settings, such as Reduce/Enlarge and Content Orientation, select Options in the lower left corner,

and then select the settings from the Options menus. Select Done if prompted.

6. Optional Preview: Touch the right pane of the screen to preview the document. You can use the Expand and Collapse buttons on the left side of the preview pane to expand and collapse the preview screen.

Expand button Collapse button

Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages.

Toggle between the two-page view and the thumbnail view. More options are available in the thumbnail view than in the two-page view.

Zoom in or out on the selected page.

NOTE: Select only one page at a time to use these buttons.

Rotate the page 180 degrees.

NOTE: This button is available only in the thumbnail view.

84 Chapter 5 Copy ENWW

Delete the selected pages.

NOTE: This button is available only in the thumbnail view.

Rearrange the pages within the document. Select one or more pages and move them to the left or right.

NOTE: These buttons are available only in the thumbnail view.

Add a page to the document. The printer prompts you to scan additional pages.

Clear the changes made in the preview and start over.

7. To adjust the number of copies, touch the box to the left of the Copy button, and then select the number of

copies from the keypad that opens. Select the Close button to close the keypad.

8. When the document is ready, select Copy to begin copying.

ENWW Make a copy 85

Copy on both sides (duplex)

1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust

the paper guides to t the size of the document.

2. From the Home screen on the printer control panel, select Copy.

3. Select the arrow under Sides to view available options.

4. In the Original Sides section, select the option that describes the original document:

● Use 1-sided for originals that are printed on one side of the page.

● Use 2-sided for originals that are printed on both sides of the page.

● Enable or disable Pages Flip Up to determine on which edge of the page a 2-sided original ips.

5. In the Output Sides section, select one of these options:

● Match original: The output will match the format of the original. For example, if the original is 1-sided,

the output will be 1-sided. However, if the administrator has restricted 1-sided printing and the original is 1-sided, the output will be 2-sided book-style.

NOTE: This feature is not available for all rmware versions. You might need to update the printer

rmware to use this feature.

● 1-sided: The output will be 1-sided. However, if the administrator has restricted 1-sided printing, the

output will be 2-sided book-style.

● 2-sided: The output will be 2-sided.

● Enable or disable Pages Flip Up to determine on which edge of the page the 2-sided output ips.

6. Select Done.

7. Adjust any other settings as needed. Select Done for each setting if prompted.

8. Optional Preview: Touch the right pane of the screen to preview the document. You can use the Expand and Collapse buttons on the left side of the preview pane to expand and collapse the preview screen.

Expand button Collapse button

Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages.

86 Chapter 5 Copy ENWW

Toggle between the two-page view and the thumbnail view. More options are available in the thumbnail view than in the two-page view.

Zoom in or out on the selected page.

NOTE: Select only one page at a time to use these buttons.

Rotate the page 180 degrees.

NOTE: This button is available only in the thumbnail view.

Delete the selected pages.

NOTE: This button is available only in the thumbnail view.

Rearrange the pages within the document. Select one or more pages and move them to the left or right.

NOTE: These buttons are available only in the thumbnail view.

Add a page to the document. The printer prompts you to scan additional pages.

Clear the changes made in the preview and start over.

9. To adjust the number of copies, touch the box to the left of the Copy button, and then select the number of

copies from the keypad that opens. Select the Close button to close the keypad.

10. When the document is ready, select Copy to begin copying.

ENWW Copy on both sides (duplex) 87

Additional copy tasks

Go to www.hp.com/support/pwcolor780MFP or www.hp.com/support/pwcolor785MFP.

Instructions are available for performing specic copy tasks, such as the following:

● Copy or scan pages from books or other bound documents

● Copy mixed-size documents

● Copy or scan both sides of an identication card

● Copy or scan a document into a booklet format

88 Chapter 5 Copy ENWW

Hewlett Packard J7Z12A User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Printer overview

For more information:

Caution icons

Printer views

Printer front view

Printer front view—780dn, 780dns,785f models

Printer front view—785zs, 785z+ models

Printer back view and interface ports

Printer back view and interface ports—780dn, 780dns,785f models

Printer back view and interface ports—785zs, 785z+ models

Control-panel view

How to use the touchscreen control panel

Supported operating systems

Mobile printing solutions

Printer dimensions

Operating environment range

Printer hardware setup and software installation

2 Paper trays

For more information:

Load paper to Tray 1 (multipurpose tray)

Introduction

Tray 1 paper orientation

Use alternative letterhead mode

Enable Alternative Letterhead Mode by using the printer control-panel menus

Load paper to Tray 2

Introduction

Tray 2 and the 550-sheet trays paper orientation

Use alternative letterhead mode

Enable Alternative Letterhead Mode by using the printer control-panel menus

Load the 4,000-sheet high-capacity input (HCI) tray

Introduction

HCI paper orientation

Use alternative letterhead mode

Enable Alternative Letterhead Mode by using the printer control-panel menus

Load and print envelopes

Introduction

Print envelopes

Envelope orientation

Load and print labels

Introduction

Manually feed labels

Label orientation

3 Supplies, accessories, and parts

For more information:

Order supplies, accessories, and parts

Ordering

Supplies and accessories

Maintenance/long-life consumables (LLC)

Customer self-repair parts

Replace the cartridges

Introduction

Cartridge information

Remove and replace the cartridges

Introduction

4 Print

For more information:

Print tasks (Windows)

How to print (Windows)

Automatically print on both sides (Windows)

Manually print on both sides (Windows)

Print multiple pages per sheet (Windows)

Select the paper type (Windows)

Additional print tasks

Print tasks (macOS)

How to print (macOS)

Automatically print on both sides (macOS)

Manually print on both sides (macOS)

Print multiple pages per sheet (macOS)

Select the paper type (macOS)

Additional print tasks

Store print jobs on the printer to print later or print privately

Introduction

Create a stored job (Windows)

Print a stored job

Delete a stored job

Delete a job that is stored on the printer