Hewlett Packard J7Z11A User Manual

HP PageWide Enterprise Color MFP 780, 785

User Guide

Trademark Credits

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 1, 9/2017

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are trademarks of Adobe Systems

Incorporated.

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Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

Table of contents

1 Printer overview ........................................................................................................................................................................................ 1

Caution icons ............................................................................................................................................................................. 2

Printer views .............................................................................................................................................................................. 3

Printer front view ................................................................................................................................................. 3

Printer back view and interface ports ............................................................................................................... 4

Control-panel view ............................................................................................................................................... 5

How to use the touchscreen control panel ................................................................................. 7

Printer specications ................................................................................................................................................................ 8

Technical specications ....................................................................................................................................... 8

Supported operating systems ......................................................................................................................... 10

Mobile printing solutions .................................................................................................................................. 12

Printer dimensions ............................................................................................................................................ 12

Power consumption, electrical specications, and acoustic emissions .................................................... 14

Operating environment range ......................................................................................................................... 14

Printer hardware setup and software installation ............................................................................................................ 15

2 Paper trays .............................................................................................................................................................................................. 17

Load paper to Tray 1 (multipurpose tray) .......................................................................................................................... 18

Introduction ........................................................................................................................................................ 18

Tray 1 paper orientation ................................................................................................................................... 19

Use alternative letterhead mode .................................................................................................................... 24

Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 24

Load paper to Tray 2 ............................................................................................................................................................. 25

Introduction ........................................................................................................................................................ 25

Tray 2 and the 550-sheet trays paper orientation ...................................................................................... 27

Use alternative letterhead mode .................................................................................................................... 31

Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 31

Load the 4,000-sheet high-capacity input (HCI) tray ....................................................................................................... 32

Introduction ........................................................................................................................................................ 32

HCI paper orientation ........................................................................................................................................ 34

Use alternative letterhead mode .................................................................................................................... 35

Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 36

ENWW iii

Load and print envelopes ..................................................................................................................................................... 37

Introduction ........................................................................................................................................................ 37

Print envelopes .................................................................................................................................................. 37

Envelope orientation ......................................................................................................................................... 37

Load and print labels ............................................................................................................................................................. 39

Introduction ........................................................................................................................................................ 39

Manually feed labels ......................................................................................................................................... 39

Label orientation ............................................................................................................................................... 40

Congure stapling (785zs model only) .............................................................................................................................. 41

Congure the default staple location ............................................................................................................. 41

Congure the operation mode ........................................................................................................................ 42

3 Supplies, accessories, and parts .......................................................................................................................................................... 45

Order supplies, accessories, and parts ............................................................................................................................... 46

Ordering .............................................................................................................................................................. 46

Supplies and accessories ................................................................................................................................. 46

Maintenance/long-life consumables (LLC) .................................................................................................... 47

Customer self-repair parts ............................................................................................................................... 47

Replace the cartridges ........................................................................................................................................................... 50

Introduction ........................................................................................................................................................ 50

Cartridge information ....................................................................................................................................... 50

Remove and replace the cartridges ................................................................................................................ 51

Replace the service uid container ..................................................................................................................................... 54

Introduction ........................................................................................................................................................ 54

Remove and replace the service uid container ........................................................................................... 54

Replace the staple cartridge (785zs model only) ............................................................................................................. 58

4 Print .......................................................................................................................................................................................................... 61

Print tasks (Windows) ............................................................................................................................................................ 62

How to print (Windows) .................................................................................................................................... 62

Automatically print on both sides (Windows) ............................................................................................... 62

Manually print on both sides (Windows) ........................................................................................................ 63

Print multiple pages per sheet (Windows) .................................................................................................... 63

Select the paper type (Windows) .................................................................................................................... 64

Additional print tasks ........................................................................................................................................ 65

Print tasks (OS X) .................................................................................................................................................................... 66

How to print (OS X) ............................................................................................................................................ 66

Automatically print on both sides (OS X) ....................................................................................................... 66

Manually print on both sides (OS X) ................................................................................................................ 66

Print multiple pages per sheet (OS X) ............................................................................................................ 67

Select the paper type (OS X) ............................................................................................................................ 67

iv ENWW

Additional print tasks ........................................................................................................................................ 67

Store print jobs on the printer to print later or print privately ........................................................................................ 68

Introduction ........................................................................................................................................................ 68

Create a stored job (Windows) ......................................................................................................................... 68

Create a stored job (OS X) ................................................................................................................................. 69

Print a stored job ............................................................................................................................................... 70

Delete a stored job ............................................................................................................................................ 70

Delete a job that is stored on the printer .................................................................................. 70

Change the job storage limit ....................................................................................................... 70

Information sent to printer for Job Accounting purposes ........................................................................... 71

Mobile printing ........................................................................................................................................................................ 72

Introduction ........................................................................................................................................................ 72

Wi-Fi Direct and NFC Connect and Print ......................................................................................................... 72

HP ePrint via email ............................................................................................................................................ 73

HP ePrint software ............................................................................................................................................ 74

AirPrint ................................................................................................................................................................. 74

Android embedded printing ............................................................................................................................. 74

Print from the USB port ........................................................................................................................................................ 76

Introduction ........................................................................................................................................................ 76

Enable the USB port for printing ..................................................................................................................... 76

Print USB documents ........................................................................................................................................ 77

5 Copy .......................................................................................................................................................................................................... 79

Make a copy ............................................................................................................................................................................. 80

Copy on both sides (duplex) ................................................................................................................................................. 82

Additional copy tasks ............................................................................................................................................................. 84

6 Scan .......................................................................................................................................................................................................... 85

Set up Scan to Email .............................................................................................................................................................. 86

Introduction ........................................................................................................................................................ 86

Before you begin ................................................................................................................................................ 86

Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 86

Step two: Congure the Network Identication settings ............................................................................ 87

Step three: Congure the Scan to Email feature .......................................................................................... 88

Method one: Basic conguration using the Email Setup Wizard ........................................... 88

Method two: Advanced conguration using the Email Setup ................................................ 92

Step four: Congure the Quick Sets (optional) .............................................................................................. 96

Step ve: Set up Scan to Email to use Oice 365 Outlook (optional) ....................................................... 97

Introduction ................................................................................................................................... 97

Congure the outgoing email server (SMTP) to send an email from an Oice 365

Outlook account ............................................................................................................................ 97

ENWW v

Set up Scan to Network Folder ............................................................................................................................................ 99

Introduction ........................................................................................................................................................ 99

Before you begin ................................................................................................................................................ 99

Step one: Access the HP Embedded Web Server ......................................................................................... 99

Step two: Set up Scan to Network Folder .................................................................................................... 100

Method one: Use the Scan to Network Folder Wizard .......................................................... 100

Method two: Use Scan to Network Folder Setup ................................................................... 101

Step one: Begin the conguration ....................................................................... 101

Step two: Congure the Scan to Network Folder settings .............................. 101

Step three: Complete the conguration ............................................................. 109

Set up Scan to USB Drive .................................................................................................................................................... 110

Introduction ...................................................................................................................................................... 110

Step one: Access the HP Embedded Web Server ....................................................................................... 110

Step two: Enable Scan to USB Drive ............................................................................................................. 111

Step three: Congure the Quick Sets (optional) ......................................................................................... 111

Default scan settings for Scan to USB Drive setup .................................................................................... 112

Default le settings for Scan to USB Drive setup ....................................................................................... 112

Set up Scan to SharePoint® (Flow models only) ............................................................................................................. 114

Introduction ...................................................................................................................................................... 114

Before you begin ............................................................................................................................................. 114

Step one: Access the HP Embedded Web Server (EWS) ........................................................................... 114

Step two: Enable Scan to SharePoint® and create a Scan to SharePoint Quick Set ............................. 115

Quick set scan settings and options for Scan to SharePoint® ................................................................. 116

Scan to email ........................................................................................................................................................................ 119

Introduction ...................................................................................................................................................... 119

Scan to email ................................................................................................................................................... 119

Scan to network folder ....................................................................................................................................................... 122

Introduction ...................................................................................................................................................... 122

Scan to network folder ................................................................................................................................... 122

Scan to USB drive ................................................................................................................................................................. 124

Introduction ...................................................................................................................................................... 124

Scan to USB drive ............................................................................................................................................ 124

Scan to SharePoint .............................................................................................................................................................. 126

Introduction ...................................................................................................................................................... 126

Scan to SharePoint .......................................................................................................................................... 126

Scan to job storage .............................................................................................................................................................. 128

Introduction ...................................................................................................................................................... 128

Scan to job storage on the printer ................................................................................................................ 128

Print from job storage on the printer ........................................................................................................... 130

HP JetAdvantage business solutions ................................................................................................................................ 131

Additional scan tasks .......................................................................................................................................................... 132

vi ENWW

7 Fax .......................................................................................................................................................................................................... 133

Set up fax .............................................................................................................................................................................. 134

Introduction ...................................................................................................................................................... 134

Set up fax by using the printer control panel ............................................................................................. 134

Change fax congurations ................................................................................................................................................. 135

Fax dialing settings ......................................................................................................................................... 135

General fax send settings .............................................................................................................................. 136

Fax receive settings ........................................................................................................................................ 136

Send a fax ............................................................................................................................................................................. 138

Additional fax tasks ............................................................................................................................................................. 140

8 Manage the printer .............................................................................................................................................................................. 141

Advanced conguration with the HP Embedded Web Server (EWS) ........................................................................... 142

Introduction ...................................................................................................................................................... 142

How to access the HP Embedded Web Server (EWS) ................................................................................ 142

HP Embedded Web Server features ............................................................................................................. 143

Information tab ........................................................................................................................... 143

General tab .................................................................................................................................. 144

Copy/Print tab ............................................................................................................................. 145

Scan/Digital Send tab ................................................................................................................ 146

Fax tab .......................................................................................................................................... 147

Troubleshooting tab ................................................................................................................... 147

Security tab ................................................................................................................................. 148

HP Web Services tab .................................................................................................................. 148

Networking tab ........................................................................................................................... 148

Other Links list ............................................................................................................................ 150

Create a Quick Set ................................................................................................................................................................ 151

Introduction ...................................................................................................................................................... 151

Step one: Access the HP Embedded Web Server (EWS) ........................................................................... 151

Step two: Add and manage Quick Sets ........................................................................................................ 152

Add a Quick Set ........................................................................................................................... 152

Edit a Quick Set ........................................................................................................................... 153

Copy a Quick Set ......................................................................................................................... 153

Remove a Quick Set ................................................................................................................... 154

Quick Set settings and options ................................................................................................. 154

Example Quick Sets .................................................................................................................... 159

Congure IP network settings ........................................................................................................................................... 161

Printer sharing disclaimer .............................................................................................................................. 161

View or change network settings ................................................................................................................. 161

Rename the printer on a network ................................................................................................................ 161

Manually congure IPv4 TCP/IP parameters from the control panel ..................................................... 162

ENWW vii

Manually congure IPv6 TCP/IP parameters from the control panel ..................................................... 162

Link speed and duplex settings .................................................................................................................... 163

Printer security features ..................................................................................................................................................... 164

Introduction ...................................................................................................................................................... 164

Security statements ....................................................................................................................................... 164

Assign an administrator password ............................................................................................................... 164

IP Security ......................................................................................................................................................... 165

Lock the formatter .......................................................................................................................................... 165

Encryption support: HP High Performance Secure Hard Disks ................................................................ 165

Energy-conservation settings ........................................................................................................................................... 166

Introduction ...................................................................................................................................................... 166

Set the sleep timer and congure the printer to use 1 watt or less of power ...................................... 166

Set the sleep schedule ................................................................................................................................... 166

HP Web Jetadmin ................................................................................................................................................................. 168

Software and rmware updates ........................................................................................................................................ 169

9 Solve problems ..................................................................................................................................................................................... 171

Customer support ................................................................................................................................................................ 172

Control panel help system ................................................................................................................................................. 173

Restore factory settings ..................................................................................................................................................... 174

Introduction ...................................................................................................................................................... 174

Method one: Restore factory settings from the printer control panel ................................................... 174

Method two: Restore factory settings from the HP Embedded Web Server (network-connected

printers only) .................................................................................................................................................... 174

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ............................... 175

Change the “Very Low” settings ................................................................................................................... 175

For printers with fax capability ................................................................................................. 175

Order supplies .................................................................................................................................................. 176

Printer does not pick up paper or misfeeds .................................................................................................................... 177

Introduction ...................................................................................................................................................... 177

The printer does not pick up paper .............................................................................................................. 177

The printer picks up multiple sheets of paper ............................................................................................ 179

The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 183

Clear paper jams .................................................................................................................................................................. 184

Introduction ...................................................................................................................................................... 184

Paper jam locations ........................................................................................................................................ 185

Auto-navigation for clearing paper jams ..................................................................................................... 186

Experiencing frequent or recurring paper jams? ....................................................................................... 186

Clear paper jams in the document feeder ................................................................................................... 187

Clear paper jams in Tray 1 ............................................................................................................................. 189

Clear paper jams in Tray 2 ............................................................................................................................. 192

viii ENWW

Clear paper jams in Tray 3 ............................................................................................................................. 194

Clear paper jams in the output bin ............................................................................................................... 198

Clear paper jams in the duplexer .................................................................................................................. 200

Clear paper jams in the 3x550-sheet trays ................................................................................................ 201

Clear paper jams in the 4,000-sheet high-capacity input (HCI) tray ....................................................... 204

Clear paper jams in the inner nisher (785zs model only) ....................................................................... 208

Clear staple jams (785zs model only) ......................................................................................................... 210

Improve print quality ........................................................................................................................................................... 212

Introduction ...................................................................................................................................................... 212

Check the cartridge status ............................................................................................................................. 212

Update the printer rmware .......................................................................................................................... 213

Change the print quality setting ................................................................................................................... 213

Print from a dierent software program .................................................................................................... 213

Check paper and quality settings ................................................................................................................. 213

Check grayscale and black settings ............................................................................................................. 214

Adjust color settings (Windows) ................................................................................................................... 214

Check paper and the printing environment ................................................................................................ 215

Step one: Use paper that meets HP specications ............................................................... 215

Step two: Check the environment ............................................................................................ 215

Visually inspect the cartridge ........................................................................................................................ 216

Clean the printer .............................................................................................................................................. 217

Print and interpret the Print Quality Report ........................................................................... 217

Clean the printhead .................................................................................................................... 217

Clean the rollers .......................................................................................................................... 218

Try a dierent print driver .............................................................................................................................. 218

Improve copy image quality ............................................................................................................................................... 220

Check the scanner glass for dirt and smudges .......................................................................................... 220

Calibrate the scanner ...................................................................................................................................... 221

Check the paper settings ............................................................................................................................... 222

Check the paper selection options ........................................................................................... 222

Check the image-adjustment settings ........................................................................................................ 222

Optimize copy quality for text or pictures ................................................................................................... 223

Edge-to-edge copying .................................................................................................................................... 223

Improve scan image quality ............................................................................................................................................... 224

Check the scanner glass for dirt and smudges .......................................................................................... 224

Check the resolution settings ....................................................................................................................... 225

Check the image-adjustment settings ........................................................................................................ 226

Optimize scan quality for text or pictures ................................................................................................... 226

Check the output-quality settings ................................................................................................................ 227

Clean the pickup rollers and separation pad in the document feeder .................................................... 227

Improve fax image quality .................................................................................................................................................. 230

ENWW ix

Check the scanner glass for dirt and smudges .......................................................................................... 230

Check the send-fax resolution settings ....................................................................................................... 231

Check the image-adjustment settings ........................................................................................................ 232

Optimize fax quality for text or pictures ...................................................................................................... 232

Check the error-correction settings ............................................................................................................. 232

Check the t-to-page setting ........................................................................................................................ 233

Clean the pickup rollers and separation pad in the document feeder .................................................... 233

Send to a dierent fax machine .................................................................................................................... 235

Check the sender's fax machine ................................................................................................................... 235

Solve wired network problems .......................................................................................................................................... 236

Introduction ...................................................................................................................................................... 236

Poor physical connection ............................................................................................................................... 236

The computer is unable to communicate with the printer ....................................................................... 236

The printer is using incorrect link and duplex settings for the network ................................................. 237

New software programs might be causing compatibility problems ....................................................... 237

The computer or workstation might be set up incorrectly ....................................................................... 237

The printer is disabled, or other network settings are incorrect ............................................................. 237

Solve wireless network problems ..................................................................................................................................... 238

Introduction ...................................................................................................................................................... 238

Wireless connectivity checklist ...................................................................................................................... 238

The printer does not print after the wireless conguration completes ................................................. 239

The printer does not print, and the computer has a third-party rewall installed ............................... 239

The wireless connection does not work after moving the wireless router or printer .......................... 239

Cannot connect more computers to the wireless printer ......................................................................... 240

The wireless printer loses communication when connected to a VPN ................................................... 240

The network does not appear in the wireless networks list .................................................................... 240

The wireless network is not functioning ..................................................................................................... 240

Reduce interference on a wireless network ................................................................................................ 241

Solve fax problems .............................................................................................................................................................. 242

Checklist for solving fax problems ............................................................................................................... 242

What type of phone line are you using? ................................................................................. 242

Are you using a surge-protection device? .............................................................................. 242

Are you using a phone company voice-messaging service or an answering machine? . 242

Does your phone line have a call-waiting feature? ............................................................... 243

Check fax accessory status ....................................................................................................... 243

General fax problems ..................................................................................................................................... 244

The fax failed to send ................................................................................................................ 244

An Out of Memory status message displays on the printer control panel ........................ 244

Print quality of a photo is poor or prints as a gray box ........................................................ 244

You touched the Stop button to cancel a fax, but the fax was still sent ............................ 244

No fax address book button displays ...................................................................................... 244

x ENWW

Not able to locate the Fax settings in HP Web Jetadmin ...................................................... 244

The header is appended to the top of the page when the overlay option is enabled ..... 244

A mix of names and numbers is in the recipients box .......................................................... 244

A one-page fax prints as two pages ........................................................................................ 244

A document stops in the document feeder in the middle of faxing ................................... 245

The volume for sounds coming from the fax accessory is too high or too low ............... 245

Index ........................................................................................................................................................................................................... 247

ENWW xi

xii ENWW

1 Printer overview

●

Caution icons

●

Printer views

●

Printer specications

●

Printer hardware setup and software installation

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/

support/pwcolor780MFP or www.hp.com/support/pwcolor785MFP.

HP's all-inclusive help for the printer includes the following information:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software and rmware updates

●

Join support forums

●

Find warranty and regulatory information

ENWW 1

Caution icons

CAUTION: Sharp edge in close proximity.

CAUTION: Keep body parts away from moving parts.

CAUTION: Hot surface.

CAUTION: Electrical shock.

2 Chapter 1 Printer overview ENWW

Printer views

3 5 6 7 8 9 10

16 15

1314 12

●

Printer front view

●

Printer back view and interface ports

●

Control-panel view

Printer front view

1 Left door

2 Easy-access USB printing port

3 Scanner assembly

4 Hardware integration pocket (for connecting accessories and third-party devices)

5 Control panel with color touchscreen display (tilts up for easier viewing)

6 Keyboard (785f and 785zs models only. Push the keyboard in until it clicks, and then pull the keyboard out to use it.)

CAUTION: Close the keyboard when it is not in use.

7 Document-feeder cover (access for clearing jams)

8 Document-feeder input tray

9 Document-feeder output bin and output bin stop

10 Document-feeder output extensions

11 Output bin and output bin stop

12 Right door (access for clearing jams)

13 Duplexer

14 Serial number and product number label

15 On/O button

16 Tray 2

ENWW Printer views 3

17 Front door (access to the cartridges)

3 4 5 62

18 Service uid container

Printer back view and interface ports

1 Stapler cover

2 Power connection

3 Formatter plate (contains the interface ports)

4 Access door to interface ports and cable lock slot

5 Tray 1 (multipurpose tray)

6 Tray 1 extension

The printer includes the following interface ports.

1 Host USB port for connecting external USB devices (this port might be covered)

NOTE: For easy-access USB printing, use the USB port near the control panel.

4 Chapter 1 Printer overview ENWW

2 Local area network (LAN) Ethernet (RJ-45) network port

3 4

5 6 7

3 Hi-Speed USB 2.0 printing port

4 Fax port (fax models only)

5 Cable lock slot

Control-panel view

The Home screen provides access to the printer features and indicates the current status of the printer.

Return to the Home screen at any time by selecting the Home button.

NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.

Home button

2 Applications area Select any of the icons to open the application. Swipe the screen sideways to access more applications.

3 Reset button Select the Reset button to clear changes, release the printer from a paused state, reset the copy count

4 Sign In or Sign Out button Select the Sign In button to access secured features.

Select the Home button to return to the Home screen.

NOTE: The available applications vary by printer. The administrator can congure which applications

appear and the order in which they appear.

eld, display hidden errors, and restore the default settings (including the language and keyboard layout).

Select the Sign Out button to sign out of the printer. The printer restores all options to the default settings.

NOTE: This button displays only if the administrator has congured the printer to require permission

for access to features.

ENWW Printer views 5

Information button

Select the information button to access a screen that provides access to several types of printer information. Select the buttons at the bottom of the screen for the following information:

●

Display Language: Change the language setting for the current user session.

●

Sleep Mode: Place the printer into sleep mode.

●

Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or

other device with Wi-Fi.

●

Wireless: View or change wireless connection settings (for the z model and for the dn and f

models only when an optional wireless accessory is installed).

●

Ethernet: View or change Ethernet connection settings.

●

HP Web Services: View information to connect and print to the printer using HP Web Services

(ePrint).

●

Fax Number: View the printer fax number (fax models only).

Help button

7 Current time Displays the current time.

8 Copy button Select the Copy button to start a copy job.

9 Copy count The copy count indicates the number of copies that the printer is set to make.

10 Home-screen page

indicator

11 Keyboard

(Flow models only)

12 Easy-access USB port Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.

13 Hardware integration

pocket (HIP)

Select the Help button to open the embedded help system.

Indicates the number of pages on the Home screen or in an application. The current page is highlighted. Swipe the screen sideways to scroll between pages.

Flow models include a physical keyboard. The keys are mapped to a language in the same way the virtual keyboard on the printer touchscreen is mapped. Whenever the keyboard layout for the virtual keyboard changes, the keys on the physical keyboard are remapped to match the new settings.

NOTE: In some locations, the printer comes with adhesive keyboard overlays to customize the keys

for dierent languages.

NOTE: An administrator must enable this port before using for print or scan features. A rmware

upgrade does not require that the port be enabled.

For connecting accessory and third-party devices.

6 Chapter 1 Printer overview ENWW

How to use the touchscreen control panel

Use the following actions to use the printer touchscreen control panel.

Action Description Example

Touch Touch an item on the screen to select that item

or open that menu. Also, when scrolling through menus, briey touch the screen to stop the scrolling.

Swipe Touch the screen and then move your nger

horizontally to scroll the screen sideways.

Scroll Touch the screen and then move your nger

vertically to scroll the screen up and down. When scrolling through menus, briey touch the screen to stop the scrolling.

Touch the Settings icon to open the Settings app.

Swipe until the Settings app displays.

Scroll through the Settings app.

ENWW Printer views 7

Printer specications

IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.

For current information, see www.hp.com/support/pwcolor780MFP or www.hp.com/support/pwcolor785MFP.

●

Technical specications

●

Supported operating systems

●

Mobile printing solutions

●

Printer dimensions

●

Power consumption, electrical specications, and acoustic emissions

●

Operating environment range

Technical specications

Model name

Product number

Paper handling Tray 1 (100-sheet capacity)

Tray 2 (550-sheet capacity)

550-sheet paper tray

NOTE: The printer supports one optional

input accessory.

550-sheet paper tray and stand Optional Optional Optional

3x550-sheet paper tray Optional Optional

4,000-sheet high-capacity input (HCI) feeder Optional Optional Optional

300-sheet inner nisher with stapler Not supported Not supported

Automatic duplex printing

Connectivity 10/100/1000 Ethernet LAN connection with

IPv4 and IPv6

Hi-Speed USB 2.0

Easy-access USB port for printing and

scanning without a computer and upgrading the rmware

780dn

J7Z09A

Optional Optional Optional

785f

J7Z11A

785zs

J7Z12A

Hardware integration pocket (HIP) for

connecting accessories and third-party devices

Wireless network connectivity Optional Optional

HP Internal USB ports Optional Optional Optional

HP Jetdirect 3000w NFC/Wireless Accessory

for printing from mobile devices

HP Jetdirect 2900nw Print Server Accessory

for wireless connectivity

Optional Optional Optional

8 Chapter 1 Printer overview ENWW

Model name

780dn

785f

785zs

Product number

HP Foreign Interface Harness (FIH) Optional Optional Optional

Memory 320 GB HP High-Performance Secure Hard

Disk

Base memory: 3 GB, expandable to 4 GB by

adding DIMM memory module

Base memory: 4.5 GB, future rmware

updates may support 5.5 GB by adding DIMM memory module

HP Secure High Performance Hard Disk Drive

(FIPS)

Control-panel display and input

Retractable keyboard Not supported

Print Prints 45 pages per minute (ppm) on A4 and

Prints 55 ppm on A4 and letter-size paper in

Color touchscreen control panel

letter-size paper in Professional mode.

Prints 65 ppm on A4 and letter-size paper in General Oice mode.

Professional mode.

J7Z09A

Not supported

Optional Optional Optional

J7Z11A

Not supported Not supported

J7Z12A

Prints 75 ppm on A4 and letter-size paper in General Oice mode.

Easy-access USB printing (no computer

required)

Store jobs in the printer memory to print later

or print privately

Fax Optional

Copy and scan Copies at speeds of up to 45 ppm on A4 and

letter-size paper.

Copies at speeds of up to 55 ppm on A4 and letter-size paper.

200-page document feeder with dual-head

scanning for single-pass duplex copying and scanning

HP EveryPage Technologies including

ultrasonic multi-feed detection

Embedded optical character recognition (OCR)

provides the ability to convert printed pages into text that can be edited or searched using a computer.

SMART Label feature provides paper-edge

detection for automatic page cropping

Not supported

Automatic page orientation for pages that

have at least 100 characters of text.

Not supported

ENWW Printer specications 9

Model name

780dn

785f

785zs

Product number

Automatic tone adjustment sets contrast,

brightness, and background removal for each page.

Digital Send Scan to E-mail, Scan to USB Drive, and Scan

to Network Folder

Scan to SharePoint® Not supported

J7Z09A

Not supported

Supported operating systems

Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.

UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.

The following information applies to the printer-specic Windows PCL 6, HP print drivers for OS X, and to the software installer.

Windows: Download HP Easy Start from 123.hp.com/PageWide to install the HP print driver. Or go to the printersupport website for this printer: www.hp.com/support/pwcolor780MFP or www.hp.com/support/

pwcolor785MFP to download the print driver or the software installer to install the HP print driver.

OS X: Mac computers are supported with this printer. Download HP Easy Start from 123.hp.com/PageWide to install the HP print driver.

J7Z11A

J7Z12A

1. Go to 123.hp.com/PageWide.

2. Follow the steps provided to download the printer software.

Table

1-1 Supported operating systems and print drivers

Operating system Print driver installed (from the software on

the web)

Windows® XP SP3, 32-bit

Windows Vista®, 32-bit

Windows 7, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is

Windows 8, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is

The “HP PCL.6” printer-specic print driver is installed for this operating system as part of the software installation.

installed for this operating system as part of the software installation.

Notes

Microsoft retired mainstream support for Windows XP in April 2009. HP will continue to provide best eort support for the discontinued XP operating system. Some features and page sizes in the print driver are not supported.

Microsoft retired mainstream support for Windows Vista in April 2012. HP will continue to provide best eort support for the discontinued Vista operating system. Some features and page sizes in the print driver are not supported.

Windows 8 RT support is provided through Microsoft IN OS Version 4, 32-bit driver.

10 Chapter 1 Printer overview ENWW

Table 1-1 Supported operating systems and print drivers (continued)

Operating system Print driver installed (from the software on

the web)

Windows 8.1, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print

driver is installed for this operating system as part of the software installation.

Windows 10, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print

driver is installed for this operating system as part of the software installation.

Windows Server 2008 SP2, 32-bit The “HP PCL.6” printer-specic print driver is