User Guide
© Copyright 2012 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel is a
trademark of Intel Corporation in the U.S.
and other countries. Microsoft and Windows
are U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: September 2012
Document Part Number: 693653-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap. Use the computer only on a hard, flat surface. Do not allow
another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs
or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a
soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
comply with the user-accessible surface temperature limits defined by the International Standard for
Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Starting right ................................................................................................................................................... 1
Best practices ....................................................................................................................................... 1
Fun things to do .................................................................................................................................... 1
More HP resources .............................................................................................................................. 2
2 Getting to know your computer ..................................................................................................................... 3
Tablet edge components ...................................................................................................................... 3
Display .................................................................................................................................................. 6
Keyboard dock ..................................................................................................................................... 8
Top ....................................................................................................................................... 8
TouchPad ............................................................................................................................ 8
Lights ................................................................................................................................... 9
Keys ................................................................................................................................... 10
Right side ........................................................................................................................... 11
Left side ............................................................................................................................. 12
Releasing the tablet from the keyboard dock .................................................................... 13
Locating system information ............................................................................................................... 14
Changing your tablet's settings .......................................................................................................... 15
Changing your tablet's view ............................................................................................... 15
Adjusting your tablet's autorotate lock ............................................................... 15
Adjusting your tablet's screen brightness .......................................................... 15
Using TouchPad gestures .................................................................................................................. 16
Tapping .............................................................................................................................. 16
Scrolling ............................................................................................................................. 16
Pinching/zooming .............................................................................................................. 17
Rotating (select models only) ............................................................................................ 18
Flicking (select models only) .............................................................................................. 18
Edge swipes ...................................................................................................................... 18
Right-edge swipe .............................................................................................. 19
Top-edge swipe ................................................................................................. 19
Left-edge swipe ................................................................................................. 20
Using touch screen gestures .............................................................................................................. 21
v
One-finger slide ................................................................................................................. 21
Tapping .............................................................................................................................. 21
Scrolling ............................................................................................................................. 22
Pinching/stretching ............................................................................................................ 22
Rotating (select models only) ............................................................................................ 23
Edge swipes ...................................................................................................................... 23
Right-edge swipe .............................................................................................. 23
Left-edge swipe ................................................................................................. 24
Top-edge swipe and bottom-edge swipe .......................................................... 25
Setting touch screen preferences ....................................................................................................... 26
Using the on-screen keyboard ........................................................................................................... 27
Using the digital pen (select models only) .......................................................................................... 28
Finding your hardware and software information ............................................................................... 29
Locating hardware ............................................................................................................. 29
Locating software ............................................................................................................... 29
Updating the software installed on the computer ............................................................... 29
3 Connecting to a network .............................................................................................................................. 30
Connecting to a wireless network ....................................................................................................... 30
Using the wireless controls ................................................................................................ 30
Using the wireless key ...................................................................................... 30
Using operating system controls ....................................................................... 31
Using a WLAN ................................................................................................................... 31
Using an Internet service provider .................................................................... 31
Setting up a WLAN ............................................................................................ 32
Configuring a wireless router ............................................................................ 32
Protecting your WLAN ....................................................................................... 32
Connecting to a WLAN ...................................................................................... 33
Using Bluetooth wireless devices ...................................................................................... 33
4 Enjoying entertainment features ................................................................................................................. 34
Multimedia features ............................................................................................................................ 35
Using the webcams ............................................................................................................................ 38
Using audio ........................................................................................................................................ 39
Connecting speakers .......................................................................................................................... 40
Using Beats Audio .............................................................................................................................. 40
Accessing Beats Audio Control Panel ............................................................................... 40
Enabling and disabling Beats Audio .................................................................................. 40
Checking the sound ............................................................................................................................ 40
Using video ......................................................................................................................................... 42
Connecting an HDMI device .............................................................................................. 42
vi
Configuring HDMI audio settings ...................................................................... 43
Cameras ............................................................................................................................ 43
5 Navigating using the keyboard, touch gestures and pointing devices ................................................... 44
Using the TouchPad ........................................................................................................................... 45
Using the keyboard and mouse .......................................................................................................... 46
Using the keys ................................................................................................................... 46
Using the action keys ........................................................................................ 46
Using Microsoft Windows 8 shortcut keys ......................................................... 47
Using the hot keys ............................................................................................. 48
6 Managing power ............................................................................................................................................ 49
Initiating Sleep and Hibernation ......................................................................................................... 50
Initiating and exiting Sleep ................................................................................................. 50
Enabling and exiting user-initiated Hibernation ................................................................. 51
Setting password protection on wakeup ............................................................................................. 52
Using the power meter and power settings ........................................................................................ 53
Selecting a power plan ....................................................................................................................... 54
Running on battery power .................................................................................................................. 54
Factory-sealed battery ....................................................................................................... 54
Finding battery information ................................................................................................ 54
Conserving battery power .................................................................................................. 55
Identifying low battery levels .............................................................................................. 55
Resolving a low battery level ............................................................................................. 55
Resolving a low battery level when external power is available ........................ 55
Resolving a low battery level when no power source is available ..................... 55
Resolving a low battery level when the computer cannot exit Hibernation ....... 56
Running on external AC power .......................................................................................................... 57
Shutting down (turning off) the computer ........................................................................................... 58
7 Managing and sharing information ............................................................................................................. 59
Using a USB device ........................................................................................................................... 59
Connecting a USB device .................................................................................................. 59
Removing a USB device .................................................................................................... 60
Connecting a powered USB device ................................................................................... 60
Inserting and removing a digital storage card .................................................................................... 61
8 Maintaining your computer .......................................................................................................................... 62
Improving performance ...................................................................................................................... 62
Using Disk Cleanup ........................................................................................................... 62
vii
Updating programs and drivers .......................................................................................................... 62
Cleaning your computer ..................................................................................................................... 62
Cleaning the display, sides, and cover .............................................................................. 63
Cleaning the TouchPad and keyboard .............................................................................. 63
Traveling with or shipping your computer ........................................................................................... 63
9 Securing your computer and information .................................................................................................. 65
Using passwords ................................................................................................................................ 65
Setting Windows passwords .............................................................................................. 66
Setting Setup Utility (BIOS) passwords ............................................................................. 66
Using Internet security software ......................................................................................................... 67
Using antivirus software ..................................................................................................... 67
Using firewall software ....................................................................................................... 67
Installing software updates ................................................................................................................. 67
Installing Windows updates ............................................................................................... 67
Installing HP and third-party software updates .................................................................. 68
Securing your wireless network .......................................................................................................... 68
Backing up your software applications and information ..................................................................... 68
10 Using Setup Utility (BIOS) and System Diagnostics ............................................................................... 69
Starting Setup Utility (BIOS) ............................................................................................................... 69
Updating the BIOS ............................................................................................................................. 69
Determining the BIOS version ........................................................................................... 69
Downloading a BIOS update ............................................................................................. 70
Using System Diagnostics .................................................................................................................. 71
11 Backing up, restoring, and recovering ..................................................................................................... 72
Creating recovery media and backups ............................................................................................... 73
Restore and recovery ......................................................................................................................... 74
Using Windows Refresh for quick and easy recovery ....................................................... 75
Remove everything and reinstall Windows ........................................................................ 75
Recovering using HP Recovery Manager .......................................................................... 76
What you need to know ..................................................................................... 76
Using the HP Recovery partition to recover a minimized image (select
models only) ...................................................................................................... 76
Changing the boot order ................................................................................... 77
Removing the HP Recovery partition ................................................................................. 77
12 Specifications .............................................................................................................................................. 78
Input power ......................................................................................................................................... 78
viii
Operating environment ....................................................................................................................... 79
13 Electrostatic Discharge .............................................................................................................................. 80
Index ................................................................................................................................................................... 81
ix
x
1 Starting right
This computer is a powerful tool designed to enhance your work and entertainment. Read this
chapter to learn about best practices after setup, fun things to do with your computer, and where to
get more HP resources.
Best practices
To get the most out of your smart investment, after you set up and register the computer, we
recommend the following steps:
Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows®
●
features.
TIP: To quickly return to the Start screen from an open app or the Windows desktop, press the
Windows® logo key (displays the Start screen)
If you haven’t already done so, connect to a wired or wireless network. See details in
●
to a network on page 30.
Become familiar with the computer hardware and software. Go to
●
on page 3 and Finding your hardware and software information on page 29 for information.
Back up your computer. See
●
Fun things to do
You know that you can watch a YouTube video on the computer. But did you know that you can
●
also connect your computer to a TV or gaming console? For more information, see
an HDMI device on page 42.
You know you can listen to music on the computer. But did you know that you can also stream
●
live radio to the computer and listen to music or talk radio from all over the world? See
audio on page 39.
Experience music the way the artist intended, with deep controlled bass and clear, pure sound.
●
Using Beats Audio on page 40.
See
Use the TouchPad and the new Windows 8 touch gestures for smooth control of images and
●
pages of text. See
on page 21.
.
Connecting
Getting to know your computer
Backing up, restoring, and recovering on page 72.
Connecting
Using
Using TouchPad gestures on page 16 and Using touch screen gestures
Best practices 1
More HP resources
You have already used Setup Instructions to turn on the computer and locate this guide. To locate
product details, how-to information, and more, use this table.
Resource Contents
Setup Instructions
Windows 8 Basics guide ● Overview of using and navigating with Windows® 8.
HP Support Assistant
To access HP Support Assistant, on the Start screen,
select the HP Support Assistant app. For U.S.
support, go to
worldwide support, go to
country/us/en/wwcontact_us.html.
Safety & Comfort Guide
To access this guide, select the HP Support
Assistant app on the Start screen, select My
computer, and then select User guides, or go to
http://www.hp.com/ergo.
Worldwide support web page
To get support in your language, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Regulatory, Safety and Environmental Notices
To access this guide, select the HP Support
Assistant app on the Start screen, select My
computer, and then select User guides.
http://www.hp.com/go/contactHP. For
http://welcome.hp.com/
Overview of computer setup and features.
●
A broad range of how-to information and troubleshooting tips.
●
● Proper workstation setup.
Guidelines for posture and work habits that increase your
●
comfort and decrease your risk of injury.
Electrical and mechanical safety information.
●
● Online chat with an HP technician.
Email support.
●
Find support telephone numbers.
●
● Locate HP service center locations.
Important regulatory notices.
●
Limited Warranty*
To access this guide, select the HP Support
Assistant app, select My computer, and then select
Warranty and services, or go to
go/orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
Warranty in the box. For countries/regions where the warranty is not provided in printed format, you may request a printed
copy from
●
● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●
When you request a printed copy of your warranty, please include your product number, warranty period (found on your
service label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
http://www.hp.com/go/orderdocuments or write to:
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
2 Chapter 1 Starting right
http://www.hp.com/
Specific warranty information about this computer.
●
http://www.hp.com/go/
2 Getting to know your computer
Tablet edge components
Tablet edge components 3
Components Description
(1)
Power button
When the computer is off, press the button to turn on
●
the tablet.
● When the computer is on, press the button briefly to
initiate Sleep.
When the computer is in the Sleep state, press the
●
button briefly to exit Sleep.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
● If the computer has stopped responding and
Microsoft® Windows® shutdown procedures are
ineffective, press and hold the power button down for
at least 5 seconds to turn off the tablet.
Swipe from the right edge of the TouchPad or
touch screen to display the charms, tap Search, and then
tap the search box. In the search box, type power, select
Settings, and then select Power options, or see
Managing power on page 49.
– or –
To learn more about your power settings, on the
Start screen, type p. In the search box, type power, select
Settings, and then select Power options, or see
Managing power on page 49.
(2) Camera light (rear) Provides flash lighting for the camera.
(3) Webcam (rear) Records video, captures still photographs, and allows
(4) Volume button Controls speaker volume on the tablet.
(5) Micro SD Card Reader Supports micro SD cards.
(6) Alignment post connectors (2) Align and attach the tablet to the keyboard dock.
video conferences and online chat by means of streaming
video.
To use the webcam, type c, and then select Camera.
● To increase speaker volume, press the + edge of the
button.
To decrease speaker volume, press the – edge of the
●
button.
4 Chapter 2 Getting to know your computer
Components Description
(7) Docking port/power connector Connects the tablet to the keyboard dock and connects an
(8)
Audio-out (headphone) jack/Audio-in
(microphone) jack
AC adapter.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable.
WARNING! To reduce the risk of personal injury, adjust
the volume before using headphones, earbuds, or a
headset. For additional safety information, see the
Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
NOTE: Stand-alone microphones and headphones with
separate microphone jacks are not supported.
Tablet edge components 5
Display
Component Description
(1) WLAN antennas (2)* Send and receive wireless signals.
(2) Internal microphones (2) Record audio, automatically filtering out the noise around you and cancelling
(3) Webcam (front) Records video and takes still photographs.
(4) Webcam light (front) On: The webcams are on.
(5) Ambient light sensor The ambient light sensor automatically adjusts the display brightness based
(6) Speakers (2) Produce sound.
(7) Windows® logo button Minimizes all open applications and displays the Start screen.
echoes.
Swipe from the right edge of the TouchPad or touch screen to
display the charms, tap Search, and then tap the search box. Type c, and
then select Camera from the list of applications.
– or –
From the Start screen, type c, and then select Camera from the
list of applications.
on the lighting conditions in your environment.
6 Chapter 2 Getting to know your computer
Component Description
(8) Near Field Communication (NFC)
antenna
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas and proximity sensors free from obstructions. For wireless regulatory notices, see the section of the
Regulatory, Safety, and Environmental Notices that applies to your country or region.
With HP TouchZone, you can wirelessly connect, communicate and transfer
data/info to and from your Near Field Communication (NFC)-compatible
devices.
Display 7
Keyboard dock
Top
Component Description
(1) Alignment posts Align and attach the tablet to the keyboard dock.
(2) Release latch Releases the tablet. To release the tablet, slide the
(3) Docking connector Connects the tablet to the keyboard dock.
TouchPad
release latch to the left.
Component Description
(1) TouchPad on/off button Turns the TouchPad off or on when you double-tap the
8 Chapter 2 Getting to know your computer
button.
Component Description
Lights
(2) TouchPad zone Reads your finger gesture to move the pointer or activate
items on the screen.
(3) Left TouchPad button Functions like the left button of an external mouse.
(4) Right TouchPad button Functions like the right button on an external mouse.
Component Description
(1) Caps lock light
(2)
Mute light
White: Caps lock is on.
●
● Off: Caps lock is off.
Amber: Computer sound is off.
●
● Off: Computer sound is on.
Keyboard dock 9
Keys
Component Description
(1) esc key Displays system information when pressed in combination with the
(2) fn Displays system information when pressed in combination with the
(3)
(4) b key Enables or disables Beats Audio when pressed in combination with
(5) Action keys Perform common tasks.
Windows logo key Returns you to the Start screen from an open app or the Windows
fn key.
esc key.
desktop.
NOTE: Pressing the Windows logo key again will return you to
the previous screen.
the fn key.
NOTE: Action keys do not display or function on the on-screen
keyboard of the tablet.
10 Chapter 2 Getting to know your computer
Right side
Component Description
(1) Digital Media Slot Supports the following digital card formats:
● Secure Digital (SD) Memory Card
Secure Digital Extended Capacity (SDxC) Memory Card
●
Secure Digital High Capacity (SDHC) Memory Card
●
● Ultra High Speed MultiMediaCard (UHS/MMC)
(2)
(3)
USB 2.0 port Connects an optional USB device.
Power connector Connects an AC adapter.
Keyboard dock 11
Left side
Component Description
(1)
(2)
(3)
HDMI port Connects an optional video or audio device, such as a high-
definition television, any compatible digital or audio component,
or a high-speed HDMI device.
USB 2.0 port Connects an optional USB device.
Audio-out (headphone) jack/Audio-in
(microphone) jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects
an optional headset microphone.
WARNING! To reduce the risk of personal injury, adjust the
volume before using headphones, earbuds, or a headset. For
additional safety information, see the Regulatory, Safety and
Environmental Notices.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audioin (microphone).
NOTE: Stand-alone microphones and headphones with
separate microphone jacks are not supported.
12 Chapter 2 Getting to know your computer
Releasing the tablet from the keyboard dock
To release the tablet from the keyboard dock, follow these steps:
1. Slide the release latch on the keyboard dock to the left (1).
2. Lift and remove the tablet (2).
Keyboard dock 13
Locating system information
Important system information is located on the bottom edge of the tablet. You may need the
information when travelling internationally or when you contact support:
Serial number:
●
Product number
●
Warranty period
●
Regulatory and wireless certification information
●
Using Windows, briefly press the fn+esc key combination to display the System Information screen,
which provides the product name and serial number of your computer, as well as information about
the memory, processor, BIOS, and keyboard.
14 Chapter 2 Getting to know your computer
Changing your tablet's settings
You can change view and screen brightness.
Changing your tablet's view
Your tablet's orientation, or view, changes automatically from landscape to portrait view, or from
portrait to landscape view.
1. To change the view of your tablet from landscape view to portrait view:
Hold the tablet vertically, and then turn it 90 degrees to the right (in a clockwise direction).
2. To change the view of your tablet from portrait view to landscape view:
Hold the tablet vertically, and then turn it 90 degrees to the left (in a counter-clockwise direction).
Adjusting your tablet's autorotate lock
To adjust your tablet's autorotate lock:
1. Swipe from the right edge of the TouchPad or touch screen to display the charms, and then tap
Settings.
2. Tap the Screen icon at the bottom right. Tap the autorotate lock icon to lock your current tablet
screen in place and to prevent rotation. The icon displays a lock symbol when autorotate lock is
active. To turn off the autorotate lock, tap the autorotate lock icon again.
Adjusting your tablet's screen brightness
To adjust the screen brightness:
1. Swipe from the right edge of the TouchPad or touch screen to display the charms, and then tap
Settings.
2. Tap the Screen icon at the bottom right. A vertical slider displays that controls the screen
brightness.
NOTE: From the Windows desktop, you can also tap the Power Meter icon in the notification area
at the far right of the taskbar, tap Adjust screen brightness, and then move the slider next to
Screen brightness at the bottom of the screen.
Changing your tablet's settings 15
Using TouchPad gestures
NOTE: TouchPad gestures are not supported in all apps.
Tapping
To make an on-screen selection, use the Tap function on the TouchPad.
Point to an item on the screen, and then tap one finger on the TouchPad zone to make a
●
selection. Double-tap an item to open it.
NOTE: Press and hold on the TouchPad to open a help screen that provides information about the
selected item.
Scrolling
Scrolling is useful for moving up, down, or sideways on a page or image.
Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or
●
right.
16 Chapter 2 Getting to know your computer
Pinching/zooming
Pinching and zooming allow you to zoom out or in on images or text.
Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers
●
apart.
Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers
●
together.
Using TouchPad gestures 17
Rotating (select models only)
Rotating allows you to turn items such as photos.
● Point to an object, then anchor the forefinger of your left hand in the TouchPad zone. Using your
right hand, slide your forefinger in a sweeping motion from 12 o’clock to 3 o’clock. To reverse the
rotation, move your forefinger from 3 o’clock to 12 o’clock.
NOTE: Rotate is intended for specific apps where you can manipulate an object or image. It may
not be functional for all apps.
Flicking (select models only)
Flicking allows you to navigate through screens or quickly scroll through documents.
● Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up,
down, left or right.
Edge swipes
Edge swipes allow you to access toolbars on your computer for tasks such as changing settings and
finding or using apps.
18 Chapter 2 Getting to know your computer
Right-edge swipe
The right-edge swipe accesses the charms, which let you search, share, start apps, access devices,
or change settings.
Swipe your finger gently from the right edge to display the charms.
●
Top-edge swipe
The top-edge swipe allows you to open apps available on the Start screen.
IMPORTANT: When an app is active, the top-edge gesture varies depending on the app.
Swipe your finger gently from the top edge to display available apps.
●
Using TouchPad gestures 19
Left-edge swipe
The left-edge swipe accesses your recently opened apps so that you can switch between them
quickly.
Swipe your finger gently from the left edge of the TouchPad to switch between recently opened
●
apps.
20 Chapter 2 Getting to know your computer
Using touch screen gestures
A touch screen computer allows you to control items on the screen directly with your fingers.
TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad.
You can also perform on-screen actions with the keyboard and mouse.
One-finger slide
The one-finger slide is mostly used to pan or scroll through lists and pages, but you can use it for
other interactions, too, such as moving an object.
To scroll across the screen, lightly slide one finger across the screen in the direction you want to
●
move.
NOTE: When many apps are displayed on the Start screen, you can slide your finger to move
the screen left or right.
To drag, press and hold an object, and then drag the object to move it.
●
Tapping
To make an on-screen selection, use the tap function.
●
Use one finger to tap an object on the screen to make a selection. Double-tap an item to open it.
NOTE: Press and hold your finger on an object to open a help screen that provides
information about the object.
Using touch screen gestures 21
Scrolling
Scrolling is useful for moving the pointer up, down, left, or right on a page or image.
●
Place two fingers on the screen and then drag them in an up, down, left, or right motion.
Pinching/stretching
Pinching and stretching allows you to zoom out or in on images or text.
Zoom in by placing two fingers together on the display and then move your fingers apart.
●
Zoom out by placing two fingers apart on the display and then move your fingers together.
●
22 Chapter 2 Getting to know your computer
Rotating (select models only)
Rotating allows you to turn items such as photos.
Anchor the forefinger of your left hand on the object you want to rotate. Using your right hand,
●
slide your forefinger around in a sweeping motion from 12 o’clock to 3 o’clock. To reverse the
rotation, move your forefinger from 3 o’clock to 12 o’clock.
NOTE: Rotate is intended for specific apps where you can manipulate an object or image. Rotate
may not be functional for all apps.
Edge swipes
With edge swipes you can perform tasks such as changing settings and finding or using apps.
Right-edge swipe
The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or
change settings.
Gently swipe your finger inward from the right edge of the display bezel onto the screen to
●
display the charms.
Using touch screen gestures 23
Left-edge swipe
The left-edge swipe accesses your recently opened apps so that you can switch between them
quickly.
Gently swipe your finger inward from the left edge of the display bezel to switch between
●
recently-opened apps.
Without lifting your finger, swipe back toward the left edge to display all recently opened apps.
●
24 Chapter 2 Getting to know your computer
Top-edge swipe and bottom-edge swipe
The top-edge swipe or bottom-edge swipe allows you to open a list of apps available on your
computer.
1. Gently swipe finger from the top edge or the bottom edge of the display bezel onto the screen.
2. Tap All apps to view available apps.
Using touch screen gestures 25
Setting touch screen preferences
Mode Steps
1. Swipe from the right edge of the TouchPad or touch screen to display the charms, tap
Search, and then tap the search box.
2. Type c, tap Control Panel, tap Hardware and Sound, tap Pen and Touch, and then follow
the on-screen instructions.
To change or create flick assignments:
1. On the Start screen, type c, and then tap Control Panel.
2. Tap Hardware and Sound, tap Pen and Touch, and then tap the Flicks tab.
3. Tap Navigational flicks and editing flicks, and then tap Customize.
4. Follow the on-screen instructions to change or create a flick assignment.
5. Tap OK.
These preferences are specific to the touch screen and the computer.
26 Chapter 2 Getting to know your computer
Using the on-screen keyboard
You may want to enter data into a data field. This may be required when you set up a wireless
network configuration or a weather reporting location, or when you access user accounts on Internet
sites. The computer has an on-screen keyboard that is displayed when you need to enter such
information into data fields.
1. To display the keyboard, tap in the first data field. Tap the small keyboard icon that is displayed.
– or –
Tap the keyboard icon right side of the notification area.
2. To enlarge the size of the on-screen keyboard, tap the lower-right corner and drag it to the
desired size.
3. Tap each character, continuing until you have spelled out the name or word that you are
entering into the data field.
NOTE: Action keys do not display or function on the on-screen keyboard.
NOTE: Suggested words may be displayed at the top of the keyboard. If an appropriate word
is displayed, tap it to select it.
4. Tap enter on the keyboard.
Using the on-screen keyboard 27
Using the digital pen (select models only)
To insert the battery in the pen:
1. Unscrew the cap from the pen.
2. Insert the battery in the pen.
3. Replace the cap on the pen.
4. Turn the cap in a clockwise direction to tighten it.
The digital pen is now ready to use with your HP computer. Simply touch the tip of the pen lightly on
the screen to write text or items on the screen. To perform a right-action click, press the button on the
side of the pen when selecting an item on the screen.
To calibrate the pen and change pen settings, such as pen sensitivity, on the Start street, tap Control
Panel, tap Hardware and Sound, tap Pen and Touch, tap Calibrate the screen for pen or touch
input, and then follow the on-screen instructions.
NOTE: For regulatory and safety information, refer to the Regulatory, Safety, and Environmental
Notices on the HP computer. To access this guide, tap the HP Support Assistant app on the Start
screen, tap My computer, and then select User guides.
28 Chapter 2 Getting to know your computer
Finding your hardware and software information
Locating hardware
To find out what hardware is installed on your computer:
1. From the Start screen, type c, and then select Control Panel.
2. Select System and Security, and then in the System area, click Device Manager.
A list displays all the devices installed in your computer.
Locating software
To find out what software is installed on your computer, from the Start screen, right-click using
▲
the mouse or swipe from the top of the TouchPad to display the Apps toolbar, and then select
the All apps icon.
Updating the software installed on the computer
Most software, including the operating system, is updated frequently by the manufacturer or provider.
Important updates to the software included with the computer may have been released since the
computer left the factory.
Some updates may affect the way the computer responds to optional software or external devices.
Many updates provide security enhancements.
Update the operating system and other software installed on the computer as soon as the computer
is connected to the Internet. Access the updates on the HP Web site at
http://www.hp.com.
Finding your hardware and software information 29
3 Connecting to a network
Your computer can travel with you wherever you go. But even at home, you can explore the globe
and access information from millions of websites using your computer and a wired or wireless
network connection. This chapter will help you get connected to that world.
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
Wireless local area network (WLAN) device—Connects the computer to wireless local area
●
networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate
offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and
universities. In a WLAN, the mobile wireless device in your computer communicates with a
wireless router or a wireless access point.
● Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-
enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a
PAN, each device communicates directly with other devices, and devices must be relatively
close together—typically within 10 meters (approximately 33 feet) of each other.
For more information about wireless technology, see the information and website links provided in HP
Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support
Assistant app.
Using the wireless controls
You can control the wireless devices in your computer using these features:
Wireless key
●
Operating system controls
●
Using the wireless key
The computer has a wireless key and one or more wireless devices, depending on the model. All of
the wireless devices on your computer are enabled at the factory.
Because the wireless devices are enabled at the factory, you can use the wireless key to turn on or
turn off the wireless devices simultaneously.
30 Chapter 3 Connecting to a network
Using operating system controls
The Network and Sharing Center allows you to set up a connection or network, connect to a network,
manage wireless networks, and diagnose and repair network problems.
To use operating system controls:
Mode Steps
1. Swipe from the right edge of the TouchPad or touch screen to display the charms, tap
Search, and then tap the search box.
2. Type network and sharing in the search box, and then select Network and Sharing
Center.
1. From the Start screen, type n, and then select Settings.
2. Type network and sharing in the search box, and then select Network and Sharing
Center.
For more information, access HP Support Assistant. To access HP Support Assistant, on the Start
screen, select the HP Support Assistant app
Using a WLAN
With a WLAN device, you can access a wireless local area network (WLAN), which is composed of
other devices and accessories that are linked by a wireless router or a wireless access point.
NOTE: The terms wireless router and wireless access point are often used interchangeably.
A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points
●
that can accommodate a large number of devices and accessories and can separate critical
network functions.
A home or small office WLAN typically uses a wireless router, which allows several wireless and
●
wired devices to share an Internet connection, a printer, and files without requiring additional
pieces of hardware or software.
To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided
through a service provider or a public or corporate network).
Using an Internet service provider
When you are setting up Internet access in your home, you must establish an account with an
Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The
ISP will help set up the modem, install a network cable to connect your wireless router to the modem,
and test the Internet service.
NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this
information and store it in a safe place.
Connecting to a wireless network 31
Setting up a WLAN
To set up a WLAN and connect to the Internet, you need the following equipment:
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from
●
an Internet service provider
A wireless router (2) (purchased separately)
●
A wireless computer (3)
●
NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type
of modem you have.
The illustration below shows an example of a wireless network installation that is connected to the
Internet.
As your network grows, additional wireless and wired devices can be connected to the network to
access the Internet.
For help in setting up your WLAN, see the information provided by your router manufacturer or your
ISP.
Configuring a wireless router
For help in setting up a WLAN, see the information provided by your router manufacturer or your ISP.
NOTE: It is recommended that you initially connect your new wireless device to the router by using
the network cable provided with the router. When the device successfully connects to the Internet,
disconnect the cable, and access the Internet through your wireless network.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always enable security features to protect
your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and
airports may not provide any security. If you are concerned about the security of your device when
connected to a hotspot, limit your network activities to email that is not confidential and basic Internet
surfing.
Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected
signals. Take the following precautions to protect your WLAN:
Use a firewall.
●
A firewall checks both data and requests for data that are sent to your network, and discards any
suspicious items. Firewalls are available in both software and hardware. Some networks use a
combination of both types.
● Use wireless encryption.
32 Chapter 3 Connecting to a network
Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over
the network. For more information, access HP Support Assistant. To access HP Support
Assistant, on the Start screen, select the HP Support Assistant app
Connecting to a WLAN
To connect to the WLAN, follow these steps:
1. Be sure that the WLAN device is on.
2. From the Windows desktop, tap or click the network status icon in the notification area, at the far
right of the taskbar.
3. Select your WLAN from the list.
4. Click Connect.
5. If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the
code, and then click OK to complete the connection.
NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.
NOTE: If you do not see the WLAN you want to connect to, from the Windows desktop, right-
click the network status icon, and then select Open Network and Sharing Center. Click Set up
a new connection or network. A list of options is displayed, allowing you to manually search
for and connect to a network or to create a new network connection.
After the connection is made, place the mouse pointer over the network status icon in the notification
area, at the far right of the taskbar, to verify the name and status of the connection.
NOTE: The functional range (how far your wireless signals travel) depends on WLAN
implementation, router manufacturer, and interference from other electronic devices or structural
barriers such as walls and floors.
Using Bluetooth wireless devices
A Bluetooth device provides short-range wireless communications that replace the physical cable
connections that traditionally link electronic devices such as the following:
Computers (desktop, notebook, PDA)
●
Phones (cellular, cordless, smart phone)
●
Imaging devices (printer, camera)
●
Audio devices (headset, speakers)
●
Mouse
●
Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network
(PAN) of Bluetooth devices. For information about configuring and using Bluetooth devices, see the
Bluetooth software Help.
Connecting to a wireless network 33
4 Enjoying entertainment features
Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your
music, and download and watch movies. Or, to make your computer an even more powerful
entertainment center, connect external devices like a monitor, projector, or TV, or speakers and
headphones.
34 Chapter 4 Enjoying entertainment features
Multimedia features
Here are some of the entertainment features on your computer.
Component Description
(1) Camera light (rear) Provides flash lighting for the camera.
(2) Webcam (rear) Records video, captures still
photographs, and allows video
conferences and online chat by means
of streaming video.
To use the webcam, type c, and then
select Camera.
(3) Volume button Controls speaker volume.
● To increase speaker volume, press
the + edge of the button.
To decrease speaker volume, press
●
the – edge of the button.
(4)
Audio-out (headphone) jack/Audio-in
(microphone) jack
Connects optional powered stereo
speakers, headphones, earbuds, a
headset, or a television audio cable.
Also connects an optional headset
microphone.
WARNING! To reduce the risk of
personal injury, adjust the volume before
using headphones, earbuds, or a
headset. For additional safety
information, see the Regulatory, Safety
and Environmental Notices.
NOTE: When a device is connected to
the jack, the computer speakers are
disabled.
NOTE: Be sure that the device cable
has a 4-conductor connector that
supports both audio-out (headphone)
and audio-in (microphone).
NOTE: Stand-alone microphones and
headphones with separate microphone
jacks are not supported.
Multimedia features 35
Component Description
(1) Internal microphones (2) Record sound.
(2) Webcam (front) Records video, captures still photographs,
allows you to video conference and chat
online using streaming video.
Swipe from the right edge of the
TouchPad or touch screen to display the
charms, tap Search, and then tap the
search box. type c, and then select Camera
from the list of applications.
– or –
From the Start screen, type c,
and then select Camera from the list of
applications.
(3) Webcam light (front) On: The webcam is in use.
(4) Ambient light
sensor
(5) Speakers (2) Produce sound.
(6)
The ambient light sensor automatically
adjusts the display brightness based on the
lighting conditions in your environment.
USB 2.0 port Connects an optional USB device.
36 Chapter 4 Enjoying entertainment features
Component Description
(7) b key Enables or disables Beats Audio when
(8)
HDMI port Connects an optional video or audio device,
pressed in combination with the fn key.
Beats Audio is an enhanced audio feature
that provides a deep, controlled bass while
maintaining a clear sound. Beats Audio is
enabled by default.
You can also view and control the bass
settings through the Windows operating
system. To view and control the bass
properties, open the Beats Audio Control
Panel.
To open Beats Audio Control Panel, from
the Start screen on the keyboard dock, type
c, select Control Panel, select Hardware
and Sound, and then select Beats Audio
Control Panel.
such as a high-definition television, any
compatible digital or audio component, or a
high-speed HDMI device.
Multimedia features 37
Using the webcams
The computer has two integrated webcams, which are powerful social networking tools that allow you
to communicate up close with friends and colleagues, next door or on the other side of the world.
With the webcams, you can stream video with your instant messaging software, capture and share
video, and take still photos.
To start the webcams,
Mode Steps
1. Swipe from the right edge of the TouchPad or touch screen to display the charms, tap
2. Type c, and then select Camera from the list of applications.
From the Start screen, type c, and then select Camera from the list of applications.
For details about using the webcam, refer to the software Help for the app.
Search, and then tap the search box.
38 Chapter 4 Enjoying entertainment features
Using audio
On your HP computer, you can download and listen to music, stream audio content from the web
(including radio), record audio, or mix audio and video to create multimedia. To enhance your
listening enjoyment, attach external audio devices such as speakers or headphones.
Using audio 39
Connecting speakers
You can attach wired speakers to your computer by connecting them to a USB port (or the audio-out
jack) on your computer or on a docking station.
To connect wireless speakers to your computer, follow the device manufacturer's instructions. To
connect high-definition speakers to the computer, see
Before connecting audio devices, be sure to adjust the volume.
Using Beats Audio
Beats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining a
clear sound. You can experience Beats Audio through the computer's internal speakers, through
external speakers connected to a USB port, or through Beats Audio headphones connected to the
headphone jack.
Accessing Beats Audio Control Panel
Use Beats Audio Control Panel to view and manually control audio and bass settings.
To open Beats Audio Control Panel:
Mode Steps
1. Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search,
and then tap the search box.
Configuring HDMI audio settings on page 43.
2. Type c, select Control Panel, select Hardware and Sound, and then select Beats Audio
Control Panel.
From the Start screen, type c, select Control Panel, select Hardware and Sound, and then select
Beats Audio Control Panel.
Enabling and disabling Beats Audio
To enable or disable Beats Audio:
Mode Steps
1. Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search,
and then tap the search box.
2. Press the fn key on the on-screen keyboard in combination with the b key.
1. From the Start screen, type c, select Control Panel, select Hardware and Sound, and then
select Beats Audio Control Panel.
2. Follow the on-screen instructions
Checking the sound
To check the audio functions on your computer, follow these steps:
40 Chapter 4 Enjoying entertainment features
Mode Steps
1. Swipe from the right edge of the TouchPad or touch screen to display the charms, tap
Search, and then tap the search box.
2. Type c, tap Control Panel, tap Hardware and Sound, and then tap Sound.
3. When the Sound window opens, tap the Sounds tab. Under Program Events, tap any sound
event, such as a beep or alarm, and then tap Test.
1. On the Start screen, type c, and then select Control Panel from the list of applications.
2. Select Hardware and Sound, and then select Sound.
3. When the Sound window opens, select the Sounds tab. Under Program Events, select any
sound event, such as a beep or alarm, and then click Test.
You should hear sound through the speakers or through connected headphones.
To check the recording functions on your computer, follow these steps:
Mode Steps
1. Swipe from the right edge of the TouchPad or touch screen to display the charms, tap
Search, and then tap the search box.
2. Type s, and then select Sound Recorder.
3. Click Start Recording and speak into the microphone. Save the file to your desktop.
4. Open a multimedia program and play the recording.
1. From the Start screen, type s, and then select Sound Recorder.
2. Click Start Recording and speak into the microphone. Save the file to your desktop.
3. Open a multimedia program and play the recording.
To confirm or change the audio settings on your computer:
Mode Steps
1. Swipe from the right edge of the TouchPad or touch screen to display the charms, tap
Search, and then tap the search box.
2. Type c, and then select Control Panel from the list of applications.
3. Select Hardware and Sound, and then select Sound.
1. From the Start screen, type c, and then select Control Panel from the list of applications.
2. Select Hardware and Sound, and then select Sound.
Checking the sound 41
Using video
Your HP computer is a powerful video device that enables you to watch streaming video from your
favorite websites and download video and movies to watch on your computer without needing to
connect to a network.
To enhance your viewing enjoyment, use one of the video ports on the keyboard dock to connect an
external monitor, projector, or TV. Your computer has an high-definition multimedia interface (HDMI)
port, which allows you to connect a high-definition monitor or TV.
IMPORTANT: Be sure that the external device is connected to the correct port on the computer,
using the correct cable. Check the device manufacturer's instructions if you have questions.
Connecting an HDMI device
NOTE: To connect an HDMI device to your keyboard dock, you need an HDMI cable, sold
separately.
To see the computer screen image on a high-definition TV or monitor, connect the high-definition
device according to the following instructions.
1. Connect one end of the HDMI cable to the HDMI port on the computer.
2. Connect the other end of the cable to the high-definition TV or monitor.
3. Press f4 on the computer to alternate the computer screen image between 4 display states:
PC screen only: View the screen image on the computer only.
●
Duplicate: View the screen image simultaneously on both the computer and external
●
device.
Extend: View the screen image extended across both the computer and external device.
●
Second screen only: View the screen image on the external device only.
●
Each time you press f4 on the computer, the display state changes.
42 Chapter 4 Enjoying entertainment features
NOTE: Adjust the screen resolution of the external device, especially if you choose the
“Extend” option. From the Start screen on the keyboard dock, type c, and then select Control
Panel from the list of applications. Select Appearance and Personalization. Under Display,
select Adjust screen resolution for best results.
Configuring HDMI audio settings
HDMI is the only video interface that supports high-definition video and audio. After you connect an
HDMI TV to the computer, you can then turn on HDMI audio by following these steps:
1. From the Windows desktop, right-click the Speakers icon in the notification area, at the far right
of the taskbar, and then select Playback devices.
2. On the Playback tab, select the name of the digital output device.
3. Click Set Default, and then click OK.
To return the audio stream to the computer speakers:
1. From the Windows desktop, right-click the Speakers icon in the notification area, at the far right
of the taskbar, and then click Playback devices.
2. On the Playback tab, click Speakers and Headphones.
3. Click Set Default, and then click OK.
Cameras
Your tablet includes a front and rear integrated camera which are input devices that allow you to
record video and capture still photographs.
Using video 43
5 Navigating using the keyboard, touch
gestures and pointing devices
Your computer allows navigation using touch gestures in addition to the keyboard and mouse. Touch
gestures can be used on your computer's TouchPad or on a touch screen.
NOTE: An external USB mouse (purchased separately) can be connected to one of the USB ports
on the keyboard dock.
Review the Windows 8 Basics guide included with your computer. The guide provides information on
common tasks using the TouchPad, touch screen, or the keyboard.
Action keys do not display or function on the on-screen keyboard of the tablet. Tablet models have
special hot key functions on the keyboard to perform routine tasks.
44 Chapter 5 Navigating using the keyboard, touch gestures and pointing devices
Using the TouchPad
The TouchPad allows you to navigate the computer with simple finger movements.
You can customize the touch gestures by changing settings, button configurations, click speed, and
pointer options. From the Start screen, type c to display the Apps list. Select Control Panel, and
then select Hardware and Sound. Under Devices and Printers, select Mouse.
Turning the TouchPad off or on
To turn the TouchPad off or on, double-tap the TouchPad on/off button.
The TouchPad supports a variety of gestures that let your fingers scroll, swipe, pinch, and rotate to
manipulate items on the screen.
Using the TouchPad 45
Using the keyboard and mouse
The keyboard and mouse allow you to type, select items, scroll and perform the same functions as
using touch gestures. The keyboard dock allows you to use special action keys and hot keys to
perform specific functions.
NOTE: Action keys do not display or function on the on-screen keyboard of the tablet.
TIP: The Windows logo key on the keyboard allows you to quickly return to the Start screen
from an open app or the Windows desktop. Pressing the Windows logo key again will return you to
the previous screen.
NOTE: Depending on the country or region, your keyboard may have different keys and keyboard
functions than those discussed in this section.
Using the keys
Your computer has different ways to quickly access information or perform functions with certain key
combinations.
Using the action keys
NOTE: Action keys do not display or function on the on-screen keyboard of the tablet.
An action key on the keyboard dock performs an assigned function. The icon on each of the f1
through f4 keys and f6 through f12 keys illustrates the assigned function for that key.
To use an action key function, press and hold the key.
The keyboard dock action key feature is enabled at the factory. You can disable this feature in Setup
Utility (BIOS). See
Using Setup Utility (BIOS) and System Diagnostics on page 69 for instructions
on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen.
To activate the assigned function after disabling the action key feature on the keyboard dock, you
must press the fn key in combination with the appropriate action key.
CAUTION: Use extreme care when making changes in Setup Utility. Errors can prevent the
computer from operating properly.
Icon Key Description
f1 Opens Help and Support, which provides tutorials, information about the Windows
f2 Decreases the screen brightness incrementally as long as you hold down the key.
f3 Increases the screen brightness incrementally as long as you hold down the key.
operating system and your computer, answers to questions, and updates to your
computer.
Help and Support also provides automated troubleshooting tools and access to
support.
46 Chapter 5 Navigating using the keyboard, touch gestures and pointing devices
Icon Key Description
f4 Switches the screen image between display devices connected to the system. For
f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD.
f7 Begins, pauses, or resumes playback of an audio CD, a DVD, or a BD.
f8 Plays the next track of an audio CD or the next section of a DVD or a BD.
f9 Decreases speaker volume incrementally as long as you hold down the key.
f10 Increases speaker volume incrementally as long as you hold down the key.
f11 Mutes or restores speaker sound.
f12 Turns the wireless feature on or off.
example, if a monitor is connected to the computer, pressing this key alternates the
screen image from the computer display to the monitor display to a simultaneous
display on both the computer and the monitor.
This action key can also alternate images among other devices that are receiving
video information from the computer.
NOTE: A wireless network must be set up before a wireless connection is possible.
Using Microsoft Windows 8 shortcut keys
Microsoft Windows 8 provides shortcuts to perform actions quickly. Several shortcuts will help you
with Windows 8 functions. Press the windows logo
action.
NOTE: Action keys do not display or function on the on-screen keyboard of the tablet.
For additional information on Windows 8 shortcut keys go to HP Support Assistant. To access HP
Support Assistant, on the Start screen, select the HP Support Assistant app.
Shortcut
key
Key Description
Opens the Start screen.
+ c Opens the charms.
+ d Opens the Windows desktop.
in combination with the key to perform the
Using the keyboard and mouse 47
Shortcut
key
alt + f4 Closes an active app.
Key Description
+ tab Switches between open apps.
+ o Turns the autorotate lock feature off or on.
Using the hot keys
A hot key is a combination of the fn key and either the esc key or the b key.
To use a hot key:
Briefly press the fn key, and then briefly press the second key of the combination.
▲
Function Hot key Description
NOTE: Continue to press this key combination until the app you
want opens.
NOTE: Action keys do not display or function on the on-screen
keyboard of the tablet.
Display system information. fn+esc Displays information about system hardware components and the
system BIOS version number.
Control the bass settings. fn+b Enables or disables the Beats Audio bass settings.
Beats Audio is an enhanced audio feature that provides a deep,
controlled bass while maintaining a clear sound. Beats Audio is
enabled by default.
You can also view and control the bass settings through the Windows
operating system. To view and control the bass properties, open the
Beats Audio Control Panel.
To open Beats Audio Control Panel, from the Start screen on the
keyboard dock, type c, select Control Panel, select Hardware and
Sound, and then select Beats Audio Control Panel.
48 Chapter 5 Navigating using the keyboard, touch gestures and pointing devices
6 Managing power
Your computer can operate on either battery power or external power. When the computer is only
running on battery power and an AC power source is not available to charge the battery, it is
important to monitor and conserve the battery charge. Your computer supports power plans to
manage how your computer uses and conserves power so that you can balance computer
performance with power conservation.
49
Initiating Sleep and Hibernation
Microsoft® Windows has two power-saving states, Sleep and Hibernation.
Sleep–The Sleep state is automatically initiated after a period of inactivity when running on
●
battery power or on external power. Your work is saved to memory, allowing you to resume your
work very quickly. You can also initiate Sleep manually. For more information, see
exiting Sleep on page 50.
Hibernation–The Hibernation state is automatically initiated if the battery reaches a critical level.
●
In the Hibernation state, your work is saved to a hibernation file and the computer powers down.
NOTE: If you want to initiate Hibernation manually, you must enable Hibernation using Power
Options. For more information, see
CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video
playback functionality, or loss of information, do not initiate Sleep while reading from or writing to a
disc or an external media card.
NOTE: You cannot initiate any type of networking connection or perform any computer functions
while the computer is in the Sleep state or in Hibernation.
Initiating and exiting Sleep
With the computer on, you can initiate Sleep in the following ways:
Enabling and exiting user-initiated Hibernation on page 51.
Initiating and
Briefly press the power button.
●
●
Swipe from the right edge of the TouchPad or touch screen to display the charms, tap
Settings, tap the Power icon, and then tap Sleep.
– or –
From the Start screen, point to the upper-right or lower-right corner of the screen. When
the charms list opens, click Settings, click the Power icon, and then click Sleep.
To exit Sleep:
Press the Windows logo key.
●
Briefly press the power button.
●
If the display is closed, and the tablet is connected to the keyboard dock, open the display.
●
Press a key on the keyboard.
●
Tap or swipe the TouchPad.
●
When the computer exits Sleep, the power lights turn on and the computer returns to the screen
where you stopped working.
NOTE: If you have set a password to be required on wakeup, you must enter your Windows
password before the computer will return to the screen.
50 Chapter 6 Managing power
Enabling and exiting user-initiated Hibernation
You can enable user-initiated Hibernation and change other power settings and timeouts using Power
Options:
1. From the Start screen, type power, select Settings, and then select Power Options from the
list of applications.
2. In the left pane, click Choose what the power button does.
3. Click Change Settings that are currently unavailable.
4. In the When I press the power button area, select Hibernate.
5. Click Save changes.
To exit Hibernation, briefly press the power button. The power lights turn on and your work returns to
the screen where you stopped working.
NOTE: If you have set a password to be required on wakeup, you must enter your Windows
password before your work will return to the screen.
Initiating Sleep and Hibernation 51
Setting password protection on wakeup
To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow
these steps:
1. From the Start screen, type power, select Settings, and then select Power Options from the
list of applications.
2. In the left pane, click Require a password on wakeup.
3. Click Change Settings that are currently unavailable.
4. Click Require a password (recommended).
NOTE: If you need to create a user account password or change your current user account
password, click Create or change your user account password, and then follow the on-
screen instructions. If you do not need to create or change a user account password, go to step
5.
5. Click Save changes.
52 Chapter 6 Managing power
Using the power meter and power settings
The power meter is located on the Windows desktop. The power meter allows you to quickly access
power settings and view the remaining battery charge.
To display the percentage of remaining battery charge and the current power plan, on the
●
Windows desktop, point over the power meter icon.
To use Power Options, or to change the power plan, click the power meter icon and select an
●
item from the list. From the Start screen, type power, select Settings, and then select Power
Options from the list of applications.
Different power meter icons indicate whether the computer is running on battery or external power.
The icon also displays a message if the battery has reached a low or critical battery level.
Using the power meter and power settings 53
Selecting a power plan
A power plan manages how the computer uses power and helps you conserve power and maximize
performance. To change the power plan, from the Start screen, type power, select Settings, and
then select Power Options from the list of applications.
The following power plans are available:
HP Recommended (recommended). Automatically balances performance with energy
●
consumption on capable hardware.
Power saver. Saves power by reducing system performance and screen brightness where
●
possible.
High performance. Favors performance, but may use more energy. Your battery will not last as
●
long between charges using this power plan. Click Show additional plans to select this power
plan.
You can also create your own power plan and customize it to how you use the computer for your
needs.
To use Power Options, from the Start screen, type power, select Settings, and then select Power
Options from the list of applications.
Running on battery power
When a charged battery is in the tablet and the tablet is not plugged into external power, the tablet
runs on battery power. If the tablet has a charged battery installed and the AC adapter is
disconnected from the tablet, the tablet automatically switches to battery power and the display
brightness decreases to conserve battery life. The battery in the tablet slowly discharges when the
tablet is off and unplugged from external power. When the tablet is attached to the keyboard dock,
the system is powered by the keyboard dock’s battery until the battery reaches a critical level in the
keyboard dock. At that time, the system switches to the tablet’s battery.
Computer battery life varies, depending on power management settings, programs running on the
computer, display brightness, external devices connected to the tablet, and other factors.
NOTE: There is a secondary battery in the keyboard dock. When the tablet is attached to the
keyboard dock, the system is powered by the keyboard dock's battery.
Factory-sealed battery
To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check
in HP Support Assistant. To access battery information, select HP Support Assistant app from the
Start screen, and then select Battery and performance. If Battery Check indicates that your battery
should be replaced, contact support.
Finding battery information
HP Support Assistant provides the following tools and information about the battery:
Battery test
●
Information on battery types, specifications, life cycles, and capacity
●
54 Chapter 6 Managing power
To access battery information, select HP Support Assistant from the Start screen, and then select
Battery and performance.
Conserving battery power
Tips for conserving battery power and maximizing battery life:
Lower the brightness on the display.
●
Select the Power saver setting in Power Options.
●
Turn off wireless when you are not using them.
●
● Disconnect unused external devices that are not plugged into an external power source, such as
an external hard drive connected to a USB port.
Stop, disable, or remove any external media cards that you are not using.
●
● Before you leave your work, initiate Sleep or shut down the computer.
Identifying low battery levels
When a battery that is the sole power source for the computer reaches a low or critical battery level,
the following behavior occurs:
The battery light (select models only) indicates a low or critical battery level.
●
– or –
The power meter icon on the Windows desktop shows a low or critical battery notification.
●
NOTE: For additional information about the power meter, refer to “Using the power meter”
section.
The computer takes the following actions for a critical battery level:
If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains
●
briefly in the Sleep state, and then shuts down and loses any unsaved information.
If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates
●
Hibernation.
Resolving a low battery level
Resolving a low battery level when external power is available
Connect an AC adapter.
●
Connect the keyboard dock to the tablet.
●
Connect an optional power adapter purchased as an accessory from HP.
●
Resolving a low battery level when no power source is available
Initiate Hibernation (see
●
Save your work and shut down the computer.
●
Enabling and exiting user-initiated Hibernation on page 51).
Running on battery power 55
Resolving a low battery level when the computer cannot exit Hibernation
When the computer lacks sufficient power to exit Hibernation, follow these steps:
1. Connect the AC adapter to the computer and to external power.
2. Exit Hibernation by pressing the power button.
56 Chapter 6 Managing power
Running on external AC power
For information on connecting to AC power, refer to the Setup Instructions poster provided in the
computer box.
The computer does not use battery power when the computer is connected to AC external power with
an approved AC adapter or an optional docking/expansion device.
WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer,
a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP
specifically for this system.
CAUTION: To prevent damage to your system, do not use AC adapters from other tablets or
computers.
Connect the computer to external AC power under any of the following conditions:
WARNING! Do not charge the computer battery while you are onboard aircraft.
When charging or calibrating a battery
●
When installing or modifying system software
●
When writing information to a disc (select models only)
●
When performing a backup or recovery
●
When you connect the computer to external AC power:
The battery begins to charge.
●
The display brightness increases.
●
The power meter icon on the Windows desktop changes appearance.
●
When you disconnect external AC power, the following events occur:
The computer switches to battery power.
●
The display brightness automatically decreases to save battery life.
●
The power meter icon on the Windows desktop changes appearance.
●
Running on external AC power 57
Shutting down (turning off) the computer
CAUTION: Unsaved information is lost when the computer shuts down. Be sure to save your work
before shutting down the computer.
The Shut down command closes all open programs, including the operating system, and then turns
off the display and computer.
Shut down the computer under any of the following conditions:
● When you are connecting an external hardware device that does not connect to a USB or video
port
When the computer will be unused and disconnected from external power for an extended
●
period
To shut down the tablet when it is not connected to the keyboard dock:
Press the Windows logo key and the power button at the same time, and then select Shut
▲
Down.
Although you can turn off the computer by holding down the power button, the recommended
procedure to shut down computer is to use the Windows Shut down command.
NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or
Hibernation before shutdown is possible by briefly pressing the power button.
1. Save your work and close all open programs.
2. Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Settings,
tap the Power icon, and then tap Shut down.
– or –
From the Start screen, point to the upper-right or lower-right corner of the screen.
3. When the charms list opens, click Settings, click the Power icon, and then click Shut down.
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try
the following emergency procedures in the sequence provided:
To shut down the unresponsive tablet:
▲ Press both the Windows logo key and the power button at the same time.
To shut down the unresponsive tablet when it is connected to the keyboard dock:
Press ctrl+alt+delete, click the Power icon, and then select Shut Down.
●
Press and hold the power button for at least 5 seconds.
●
Disconnect the computer from external power.
●
58 Chapter 6 Managing power
7 Managing and sharing information
Drives are digital storage devices that help you store, manage, share, and access information. Your
computer has a solid state drive that stores your computer's software, operating system, and also
provides storage for all of your personal files.
For added capacity or functionality, connect an external drive (purchased separately), such as an
optical drive or hard drive, or insert a digital storage card directly from your phone or camera. A USB
flash drive, connected to the Universal Serial Bus (USB) port on your computer, also allows quick
data transfer. Some devices use the computer's power to run; others have their own power source.
Some devices come with software that must be installed.
NOTE: For information about connecting external wireless devices, see Connecting to a network
on page 30.
NOTE: For more information about required software and drivers, or to learn which computer port to
use, see the manufacturer's instructions.
Using a USB device
Most computers have more than one USB port, because this versatile interface allows you to connect
to numerous kinds of external devices to your computer, such as a USB keyboard, mouse, external
drive, printer, scanner, or USB hub.
NOTE: Some USB devices may not be supported when the computer is running on AC or battery
power if they do not have their own AC adapters. More than one USB device may not be supported
simultaneously when the computer is running on AC or battery power.
Type Description
USB 2.0 Transfers data at 60 MB/s.
Connecting a USB device
CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the
device.
Using a USB device 59
Connect the USB cable for the device to the USB port.
▲
NOTE: The USB port on your computer may look slightly different from the illustration in this
section.
A sound indicates that the device has been detected.
NOTE: The first time you connect a USB device, a message displays on the Windows desktop and
an icon appears in the notification area, letting you know that the device is recognized by the
computer.
Removing a USB device
CAUTION: To reduce the risk of damage to a USB connector, do not pull on the cable to remove
the USB device.
CAUTION: To reduce the risk of loss of information or an unresponsive system, use the following
procedure to safely remove the USB device.
1. Save your information and close all programs associated with the device.
2. From the Windows desktop, tap or click the hardware icon in the notification area, at the far right of
the taskbar. A message, Safely Remove Hardware and Eject Media displays. Follow the on-screen
instructions.
3. Tap or click the USB icon and follow the on-screen instructions.
Connecting a powered USB device
CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be
sure that the device is turned off and its AC power cord is unplugged.
1. Connect the device to the computer.
2. Plug the device power cord into a grounded AC outlet.
3. Turn on the device.
To disconnect an unpowered external device, stop the device, and then disconnect it from the
computer. To disconnect a powered external device, turn off the device, disconnect it from the
computer, and then unplug the AC power cord.
60 Chapter 7 Managing and sharing information
Inserting and removing a digital storage card
To insert a digital storage card:
CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert
a digital card.
1. Hold the card label-side up, with the connectors facing the computer.
2. Insert the card into the digital storage slot, and then press in on the card until it is firmly seated.
A sound indicates that the device has been detected.
To remove a digital storage card:
CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following
procedure to safely remove the digital card.
1. Save your information and close all programs associated with the digital card.
2. From the Windows desktop, tap or click the remove hardware icon in the notification area, at the
far right of the taskbar. Then, follow the on-screen instructions.
3. Press in on the card (1), and then remove it from the slot (2).
NOTE: If the card is not ejected, pull the card out of the slot.
Inserting and removing a digital storage card 61
8 Maintaining your computer
It is important to perform regular maintenance to keep your computer in optimal condition. This
chapter provides information about improving the performance of your computer by running tools
such as Disk Defragmenter and Disk Cleanup. It also provides information about updating your
programs and drivers, instructions for cleaning your computer, and tips for traveling with your
computer.
Improving performance
Everyone wants a fast computer and by performing regular maintenance tasks, using tools such as
Disk Defragmenter and Disk Cleanup, you can drastically improve the performance of your computer.
Also, as your computer gets older, you might consider installing larger drives and adding more
memory.
Using Disk Cleanup
Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk
space and help the computer run more efficiently.
To run Disk Cleanup:
1. From the Start screen, type disk, select Settings, and then select Free up disk space by
deleting unnecessary files
2. Follow the on-screen instructions.
Updating programs and drivers
HP recommends that you update your programs and drivers on a regular basis to the latest versions.
Updates can resolve issues and bring new features and options to your computer. Technology is
always changing, and updating programs and drivers allows your computer to run the latest
technology available. For example, older graphics components might not work well with the most
recent gaming software. Without the latest driver, you would not be getting the most out of your
equipment.
Cleaning your computer
Cleaning your computer and external devices helps keep them in good working condition. If you don't
clean your computer, dust and dirt particles can build up.
62 Chapter 8 Maintaining your computer
CAUTION: Avoid using the following cleaning products to clean your computer:
Strong solvents, such as alcohol, acetone, ammonium chloride, methylene chloride, and
hydrocarbons, which can permanently damage the surface of the computer.
Cleaning the display, sides, and cover
Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Allow
the display to dry before closing the computer cover.
Use a pre-moistened germicidal wipe to clean the sides and cover. Fibrous materials, such as paper
towels, can scratch the computer.
NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and
debris.
Cleaning the TouchPad and keyboard
CAUTION: Never allow liquids to drip between the keys on the keyboard, even when you are
cleaning the computer. This can permanently damage internal components.
To clean and disinfect the TouchPad and keyboard, use a soft microfiber cloth or a static-free
●
cloth without oil (such as a chamois cloth) moistened with an alcohol-free glass cleaner or use
an acceptable germicidal disposable wipe.
To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a
●
can of compressed air with a straw extension.
WARNING! To reduce the risk of electric shock or damage to internal components, do not use
a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household
debris on the keyboard surface.
Traveling with or shipping your computer
If you have to travel with or ship your computer, here are some tips to keep in mind to keep your
equipment safe.
● Prepare the computer for traveling or shipping:
Attach the tablet to the keyboard dock to protect the tablet screen.
◦
Back up your information to an external drive.
◦
Remove all discs. attached USB devices, HDMI devices, and all external media cards, such
◦
as digital storage cards, from the computer.
Turn off, and then disconnect all external devices.
◦
Shut down the computer.
◦
Take along a backup of your information. Keep the backup separate from the computer.
●
● When traveling by air, carry the computer as hand luggage; do not check it in with the rest of
your luggage.
Traveling with or shipping your computer 63
CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields
include airport walk-through devices and security wands. Airport conveyer belts and similar
security devices that check carry-on baggage use X-rays instead of magnetism and do not
damage drives.
If you plan to use the computer during a flight, listen for the in-flight announcement that tells you
●
when you are allowed to use your computer. In-flight computer use is at the discretion of the
airline.
If you are shipping the computer or a drive, use suitable protective packaging and label the
●
package “FRAGILE.”
If the computer has a wireless device installed, the use of these devices may be restricted in
●
some environments. Such restrictions may apply onboard aircraft, in hospitals, near explosives,
and in hazardous locations. If you are uncertain of the policy that applies to the use of a
particular device, ask for authorization to use your computer before you turn it on.
If you are traveling internationally, follow these suggestions:
●
Check the computer-related customs regulations for each country or region on your
◦
itinerary.
Check the power cord and adapter requirements for each location in which you plan to use
◦
the computer. Voltage, frequency, and plug configurations vary.
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not
attempt to power the computer with a voltage converter kit sold for appliances.
64 Chapter 8 Maintaining your computer
9 Securing your computer and
information
Tablet security is essential for protecting the confidentiality, integrity, and availability of your
information. Standard security solutions provided by the Windows operating system, HP applications,
the non-Windows Setup Utility (BIOS), and other third-party software can help protect your computer
from a variety of risks, such as viruses, worms, and other types of malicious code.
IMPORTANT: Some security features listed in this chapter may not be available on your computer.
Tablet risk Security feature
Unauthorized use of the computer Power-on password
Computer viruses Antivirus software
Unauthorized access to data Firewall software
Unauthorized access to Setup Utility (BIOS) settings and
other system identification information
Ongoing or future threats to the computer Software updates
Unauthorized access to a Windows user account User password
Using passwords
A password is a group of characters that you choose to secure your computer information and to
protect online transactions. Several types of passwords can be set. For example, when you set up
your computer for the first time, you were asked to create a user password to secure your computer.
Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on
your computer.
You may find it helpful to use the same password for a Setup Utility (BIOS) feature and for a Windows
security feature.
Use the following tips for creating and saving passwords:
To reduce the risk of being locked out of the computer, record each password and store it in a
●
secure place away from the computer. Do not store passwords in a file on the computer.
When creating passwords, follow requirements set by the program.
●
Administrator password
Change your passwords at least every three months.
●
Using passwords 65
An ideal password is long and has letters, punctuation, symbols, and numbers.
●
Before you send your computer for service, back up your files, delete confidential files, and then
●
remove all password settings.
For additional information about Windows passwords, such as screen-saver passwords, from the
Start screen, access HP Support Assistant. To access HP Support Assistant, on the Start screen,
select the HP Support Assistant app
Setting Windows passwords
Password Function
User password Protects access to a Windows user account. You may also
Administrator password Protects administrator-level access to computer contents.
Setting Setup Utility (BIOS) passwords
Password Function
Administrator password ● Must be entered each time you access Setup Utility
set up your computer to require the user password to exit
Sleep. See
on page 52 for more information.
NOTE: This password cannot be used to access Setup
Utility (BIOS) contents.
●
NOTE: The administrator password can be used in place of
the power-on password.
NOTE: Your administrator password is not interchangeable
with an administrator password set in Windows, nor is it
displayed as it is set, entered, changed, or deleted.
Setting password protection on wakeup
(BIOS).
If you forget your administrator password, you cannot
access Setup Utility (BIOS).
Power-on password
66 Chapter 9 Securing your computer and information
NOTE: If you enter the power-on password at the first
password check before the “Press the ESC key for Startup
Menu” message is displayed, you must enter the
administrator password to access Setup Utility (BIOS).
Must be entered each time you turn on or restart the
●
computer.
If you forget your power-on password, you cannot turn
●
on or restart the computer.
NOTE: The administrator password can be used in place of
the power-on password.
NOTE: A power-on password is not displayed as it is set,
entered, changed, or deleted.
To set, change, or delete an administrator or power-on password in Setup Utility (BIOS):
1. Open Setup Utility (BIOS) by turning on or restarting the computer. While the “Press the ESC
key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc.
2. Use the arrow keys and follow the on-screen instructions. When the Startup Menu is displayed,
press f10.
3. Use the arrow keys to select Security, and then follow the on-screen instructions.
Your changes take effect when the computer restarts.
Using Internet security software
When you use your computer to access email, a network, or the Internet, you potentially expose your
computer to computer viruses, spyware, and other online threats. An antivirus program may be
preinstalled on your computer. It is strongly recommended that you use an antivirus program of your
choice in order to fully protect your computer.
Using antivirus software
Computer viruses can disable programs, utilities, or the operating system, or cause them to function
abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any
damage they have caused.
For more information about viruses, access HP Support Assistant. To access HP Support Assistant,
on the Start screen, select the HP Support Assistant app.
Using firewall software
Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be
software you install on your computer and/or network, or it can be a combination of both hardware
and software.
There are two types of firewalls to consider:
● Host-based firewalls—Software that protects only the computer it is installed on.
Network-based firewalls—Installed between your DSL or cable modem and your home network
●
to protect all the computers on the network.
When a firewall is installed on a system, all data sent to and from the system is monitored and
compared with a set of user-defined security criteria. Any data that does not meet those criteria is
blocked.
Installing software updates
HP, Microsoft Windows, and third-party software installed on your computer should be regularly
updated to correct security problems and improve software performance. For more information, see
Updating programs and drivers on page 62.
Installing Windows updates
Updates to the operating system and other software may have become available after the computer
left the factory. Microsoft sends out alerts regarding critical updates. To protect the computer from
Using Internet security software 67
security breaches and viruses, install all critical updates from Microsoft as soon as you receive an
alert.
To be sure that all available updates are installed on the computer, observe these guidelines:
Run Windows Update as soon as possible after you set up your computer. From the Start
●
screen, type u, select Settings, and then select Windows Update.
Run Windows Update monthly thereafter.
●
Obtain updates to Windows and other Microsoft programs, as they are released, from the
●
Microsoft website and through the updates link in Help and Support.
Installing HP and third-party software updates
HP recommends that you regularly update the software and drivers that were originally installed on
your computer. To download the latest versions, go to
you can also register to receive automatic update notifications when they become available.
If you have installed third-party software after you purchased your computer, regularly update the
software. Software companies provide software updates to their products to correct security problems
and improve functionality of the software.
http://www.hp.com/support. At this location,
Securing your wireless network
When you set up your wireless network, always enable security features. For more information, see
Protecting your WLAN on page 32.
Backing up your software applications and information
Regularly back up your software applications and information to protect them from being permanently
lost or damaged through a virus attack or a software or hardware failure. For more information, see
Backing up, restoring, and recovering on page 72.
68 Chapter 9 Securing your computer and information
10 Using Setup Utility (BIOS) and System
Diagnostics
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup
Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the
computer, and the amount of system and extended memory.
Starting Setup Utility (BIOS)
To start Setup Utility (BIOS), turn on or restart the computer, and then quickly press the Windows
logo key.
To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10.
Information about how to navigate in Setup Utility (BIOS) is located at the bottom of the screen.
NOTE: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the
computer from operating properly.
Updating the BIOS
Updated versions of the BIOS may be available on the HP website.
Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently
installed on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing
fn+esc (if you are already in Windows) or by using Setup Utility (BIOS).
1. Start Setup Utility (BIOS).
2. Use the arrow keys to select Main.
3. To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit,
select Exit Discarding Changes, and then press enter.
Starting Setup Utility (BIOS) 69
Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download
and install a BIOS update only when the computer is connected to reliable external power using the
AC adapter. Do not download or install a BIOS update while the computer is running on battery power
or connected to an optional power source. During the download and installation, follow these
instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1. From the Start screen, select the HP Support Assistant app.
2. Click Updates and tune-ups, and then click Check for HP updates now.
3. Follow the on-screen instructions.
4. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed
on your computer. If the update is more recent than your BIOS, make a note of the date,
name, or other identifier. You may need this information to locate the update later, after it
has been downloaded to your hard drive.
b. Follow the on-screen instructions to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update is
downloaded. You will need to access this path when you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:
1. From the Start screen, type e, and then select File Explorer.
2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains
the update.
4. Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5. Complete the installation by following the on-screen instructions.
NOTE: After a message on the screen reports a successful installation, you can delete the
downloaded file from your hard drive.
70 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics
Using System Diagnostics
System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is
functioning properly.
To start System Diagnostics:
1. Turn on or restart the computer, quickly press esc, and then press f2.
2. Click the diagnostic test you want to run, and then follow the on-screen instructions.
NOTE: If you need to stop a diagnostic test while it is running, press esc.
Using System Diagnostics 71
11 Backing up, restoring, and recovering
Your computer includes tools provided by HP and the operating system to help you safeguard your
information and retrieve it if you ever need to. These tools will help you return your computer to a
proper working state or even back to the original factory state, all with simple steps.
This chapter provides information about the following processes:
Creating recovery media and backups
●
Restoring and recovering your system
●
NOTE: This guide describes an overview of backing up, restoring and recovering options. For more
details about the tools provided, access HP Support Assistant. To access HP Support Assistant, on
the Start screen, select the HP Support Assistant app.
72 Chapter 11 Backing up, restoring, and recovering
Creating recovery media and backups
Recovery after a system failure is only as good as your most recent backup.
1. As you add hardware and software programs, create system restore points. A system restore
point is a snapshot of certain hard drive contents saved by Windows System Restore at a
specific time. A system restore point contains information that Windows uses, such as registry
settings. Windows creates a system restore point for you automatically during a Windows update
and during other system maintenance (such as a software update, security scanning, or system
diagnostics). You can also manually create a system restore point at any time. For more
information and steps for creating specific system restore points, access HP Support Assistant.
To access HP Support Assistant, on the Start screen, select the HP Support Assistant app.
2. As you add photos, video, music, and other personal files, create a backup of your personal
information. Windows File History can be set to regularly and automatically back up files from
libraries, desktop, contacts, and favorites. If files are accidentally deleted from the hard drive and
they can no longer be restored from the Recycle Bin, or if files become corrupted, you can
restore the files that you backed up using File History. Restoring files is also useful if you ever
choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery
Manager.
NOTE: File History is not enabled by default, so you must turn it on.
For more information and steps for enabling Windows File History, access HP Support Assistant.
To access HP Support Assistant, on the Start screen, select the HP Support Assistant app.
Creating recovery media and backups 73
Restore and recovery
There are several options for recovering your system. Choose the method that best matches your
situation and level of expertise:
If you need to restore your personal files and data, you can use Windows File History to restore your
information from the backups you created. For more information and steps for using File History,
access HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP
Support Assistant app.
If you need to correct a problem with a preinstalled application or driver, use the Drivers and
Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver.
●
From the Start screen on the keyboard dock, type recovery, select HP Recovery Manager,
and then select Drivers and Applications Reinstall, and follow the on-screen instructions.
● If you want to restore the system to a previous state without losing any personal information,
Windows System Restore is an option. System Restore allows you to restore without the
requirements of Windows Refresh or a reinstallation. Windows creates system restore points
automatically during a Windows update and other system maintenance events. Even if you did
not manually create a restore point, you can choose to restore to a previous point, automatically
created. For more information and steps for using Windows System Restore, access HP Support
Assistant. To access HP Support Assistant, on the Start screen, select the HP Support
Assistant app.
● If you want a quick and easy way to recover the system without losing your personal information,
settings, or apps that came preinstalled on your computer or were purchased from the Windows
Store, consider using Windows Refresh. This option does not require backing up data to another
drive. See
● If you want to reset your computer to its original state, Windows provides an easy way to remove
all personal data, apps, and settings, and reinstall Windows.
For more information, see
● If you want to reset your computer using a minimized image, you can choose the HP Minimized
Image Recovery option from the HP Recovery partition (select models only). Minimized Image
Recovery installs only drivers and hardware-enabling applications. Other applications included in
the image continue to be available for installation through the Drivers and Applications Reinstall
option in HP Recovery Manager.
For more information, see
● If you want to recover the computer's original factory partitioning and content, you can choose
the System Recovery option from the HP Recovery media. For more information, see
Recovering using HP Recovery Manager on page 76.
If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager
●
offers the Remove Recovery Partition option.
For more information, see
Using Windows Refresh for quick and easy recovery on page 75.
Remove everything and reinstall Windows on page 75.
Recovering using HP Recovery Manager on page 76.
Removing the HP Recovery partition on page 77.
74 Chapter 11 Backing up, restoring, and recovering
Using Windows Refresh for quick and easy recovery
When your computer is not working properly and you need to regain system stability, the Windows
Refresh option allows you to start fresh and keep what is important to you.
IMPORTANT: Refresh removes any traditional applications that were not originally installed on the
system at the factory.
NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a
quick way to see what you might need to reinstall. See HP Support Assistant for instructions on
reinstalling traditional applications. To access HP Support Assistant, on the Start screen, select the
HP Support Assistant app.
NOTE: You may be prompted for your permission or password when using Refresh. See HP
Support Assistant for more information.
To start Refresh:
1. From the Start screen, point to the far-right upper or lower corner of the screen to display the
charms.
2. Click Settings.
3. Click Change PC settings in the bottom-right corner of the screen, and then select General
from the PC settings screen.
4. Under Refresh your PC without affecting your files, select Get started, and follow the on-
screen instructions.
Remove everything and reinstall Windows
Sometimes you want to perform detailed reformatting of your computer, or you want to remove
personal information before you give away or recycle your computer. The process described in this
section provides a speedy, simple way to return the computer to its original state. This option
removes all personal data, apps, and settings from your computer, and reinstalls Windows.
IMPORTANT: This option does not provide backups of your information. Before using this option,
back up any personal information you wish to retain.
You can initiate this option by using the f11 key.
To use the f11 key:
1. Press f11 while the computer boots.
– or –
Press and hold f11 as you press the power button.
2. Select Troubleshoot from the boot options menu.
3. Select Reset your PC, and follow the on-screen instructions.
To use the Start screen:
1. From the Start screen, point to the far-right upper or lower corner of the screen to display the
charms.
2. Click Settings.
Restore and recovery 75
3. Click Change PC settings in the bottom-right corner of the screen, and then select General
from the PC settings screen.
4. Under Remove everything and reinstall Windows, select Get started, and follow the on-
screen instructions.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state. Using
the HP Recovery media you created, you can choose from one of the following recovery options:
● System Recovery—Reinstalls the original operating system, and then configures the settings for
the programs that were installed at the factory.
Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers
●
and software, but not other software applications.
Factory Reset—Restores the computer to the state its original factory state by deleting all
●
information from the hard drive and re-creating the partitions. Then it reinstalls the operating
system and the software that was installed at the factory.
The HP Recovery partition (select models only) allows Minimized Image Recovery.
What you need to know
HP Recovery Manager recovers only software that was installed at the factory. For software not
●
provided with this computer, you must either download the software from the manufacturer's
website or reinstall the software from the media provided by the manufacturer.
Recovery through HP Recovery Manager should be used as a final attempt to correct computer
●
issues.
HP Recovery media must be used if the computer hard drive fails.
●
To use the Factory Reset or System Recovery options, you must use HP Recovery media.
●
If the HP Recovery media do not work, you can obtain recovery media for your system from the
●
HP website. For U.S. support, go to
http://welcome.hp.com/country/us/en/wwcontact_us.html.
to
IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal
data. Before beginning recovery, back up any personal data you wish to retain.
http://www.hp.com/go/contactHP. For worldwide support, go
Using the HP Recovery partition to recover a minimized image (select models only)
The HP Recovery partition (select models only) allows you to perform a minimized image recovery
without the need for recovery discs or a recovery USB flash drive. This type of recovery can only be
used if the hard drive is still working.
76 Chapter 11 Backing up, restoring, and recovering
To start HP Recovery Manager from the HP Recovery partition:
1. Press f11 while the computer boots.
– or –
Press and hold f11 as you press the power button.
2. Select Troubleshoot from the boot options menu.
3. Select HP Recovery Manager, and follow the on-screen instructions.
Changing the boot order
If the computer does not restart in HP Recovery Manager, you can change the computer boot order,
which is the order of devices listed in BIOS where the computer looks for startup information. You can
change the selection for an optical drive or a USB flash drive.
To change the boot order:
1. Insert the HP Recovery media you created.
2. Restart the computer.
3. Press and hold esc while the computer is restarting, and then press f9 for boot options.
4. Select the optical drive or USB flash drive you want to boot from.
5. Follow the on-screen instructions.
Removing the HP Recovery partition
HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive
space.
IMPORTANT: Removing the HP Recovery partition means you can no longer use Windows
Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery
Manager option for minimized image recovery.
Follow these steps to remove the HP Recovery partition:
1. On the Start screen, type recovery, and then select HP Recovery Manager.
2. Select Remove Recovery Partition, and follow the on-screen instructions to continue.
Restore and recovery 77
12 Specifications
Input power
The power information in this section may be helpful if you plan to travel internationally with the
computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The
AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered
from a standalone DC power source, it should be powered only with an AC adapter or a DC power
source supplied and approved by HP for use with this computer.
The computer can operate on DC power within the following specifications. Operating voltage and
current varies by platform.
Input power Rating
Operating voltage and current 15Vdc 1.33A – 19.95W
DC plug of external HP power supply
NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not
exceeding 240 V rms.
NOTE: The computer operating voltage and current can be found on the system regulatory label.
78 Chapter 12 Specifications
Operating environment
Factor Metric U.S.
Temperature
Operating 5°C to 35°C 41°F to 95°F
Nonoperating -20°C to 60°C -4°F to 140°F
Relative humidity (noncondensing)
Operating 10% to 90% 10% to 90%
Nonoperating 5% to 95% 5% to 95%
Maximum altitude (unpressurized)
Operating -15 m to 3,048 m -50 ft to 10,000 ft
Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft
Operating environment 79
13 Electrostatic Discharge
Electrostatic discharge is the release of static electricity when two objects come into contact—for
example, the shock you receive when you walk across the carpet and touch a metal door knob.
A discharge of static electricity from fingers or other electrostatic conductors may damage electronic
components. To prevent damage to the computer, damage to a drive, or loss of information, observe
these precautions:
If removal or installation instructions direct you to unplug the computer, unplug it after being
●
properly grounded and before removing a cover.
● Keep components in their electrostatic-safe containers until you are ready to install them.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
●
Use nonmagnetic tools.
●
Before handling components, discharge static electricity by touching an unpainted metal surface
●
of the component.
If you remove a component, place it in an electrostatic-safe container.
●
If you need more information about static electricity or assistance with component removal or
installation, contact support.
80 Chapter 13 Electrostatic Discharge
Index
Symbols/Numerics
(webcam front), identifying 6
A
action keys
decrease screen brightness
46
Help and Support 46
identifying 10
increase screen brightness 46
next track or section 47
play, pause, resume 47
previous track or section 47
switch screen image 47
volume down 47
volume mute 47
volume up 47
antivirus software, using 67
audio functions, checking 40
audio-out (headphone) jacks 5,
12, 35
B
back up
personal files 73
backing up software and
information 68
backups 72
bass settings hot key 48
battery
discharging 55
low battery levels 55
battery information, finding 54
battery power 54
Beats Audio 40, 48
Beats Audio Control Panel 40
Beats Audio hot key 40
Beats Audio hotkey 10
best practices 1
BIOS
determining version 69
downloading an update 70
updating 69
Bluetooth device 30, 33
boot order
changing HP Recovery
Manager 77
buttons
left TouchPad 9
power 4
right TouchPad 9
TouchPad on/off 8
C
cables
USB 60
caps lock light, identifying 9
caring for your computer 62
checking audio functions 40
cleaning your computer 62
components
display 6
left-side 12
right-side 11
top 8
computer reset 75
configuring audio for HDMI 43
connecting to a WLAN 33
corporate WLAN connection 33
critical battery level 55
D
digital card
inserting 61
Digital Media Slot, identifying 11
Disk Cleanup software 62
E
edge swipe gestures 23
edge—swipe gestures
top-edge swipe 25
electrostatic discharge 80
esc key, identifying 10
external AC power, using 57
external devices 60
F
firewall software 67
fn key, identifying 48
fun things to do 1
H
HDMI
configuring audio 43
HDMI port, connecting 42
HDMI port, identifying 12, 37
Hibernation
exiting 51
initiated during critical battery
level 55
initiating 51
high-definition devices,
connecting 42
hot keys
bass settings 48
description 48
display system information 48
using 48
hotkeys
Beats Audio 10
HP and third-party software
updates, installing 68
HP Recovery Manager 76
correcting boot problems 77
starting 77
Index 81
HP Recovery partition 77
recovery 76
removing 77
hubs 59
I
input power 78
installing
critical updates 67
integrated front webcam,
identifying 36
integrated rear webcam,
identifying 4, 6, 35
internal microphone, identifying
36
internal microphones, identifying
6
Internet connection setup 32
Internet security software, using
67
J
jacks
audio-out (headphone) 5, 12,
35
K
keyboard hot keys, identifying 48
keys
action 10
esc 10
Windows logo 10
L
labels
serial number 14
left-edge swipe 24
lights
caps lock 9
mute 9
webcam 4, 6, 35, 36
low battery level 55
M
maintenance
Disk Cleanup 62
minimized image
creating 76
minimized image recovery 76
mouse, external
setting preferences 45
mute light, identifying 9
O
operating environment 79
optional external devices, using
60
original system recovery 76
P
passwords
Setup Utility (BIOS) 66
Windows 66
pinching touch screen gesture 22
pinching TouchPad gesture 17
ports
HDMI 12, 37, 42
USB 2.0 11, 12, 36
power
battery 54
power button, identifying 4
product name and number,
computer 14
public WLAN connection 33
R
recovery 74, 75
HP Recovery Manager 76
starting 77
system 76
recovery partition 76
removing 77
recycle
computer 74, 75
refresh 75
tablet 74
regulatory information 14
remove everything and reinstall
Windows 75
reset
computer 74, 75
steps 75
right-edge swipe 23
rotating TouchPad gesture 18
S
scrolling TouchPad gesture 16
security, wireless 32
serial number 14
serial number, computer 14
setting password protection on
wakeup 52
setup of WLAN 32
Setup Utility (BIOS) passwords
66
shipping the computer 63
shutdown 58
Sleep
exiting 50
initiating 50
slots
Digital Media Slot 11
software
Disk Cleanup 62
software updates, installing 67
speakers, connecting 40
speakers, identifying 36
system information hot key 48
system recovery 76
system restore point
creating 73
restoring 74
T
Touch screen
touch screen, using 21
Touch screen gestures 23, 25
edge–swipe gestures 23, 24
one-finger slide 21
pinch 22
pinching 22
rotating 23
scrolling 22
TouchPad
buttons 9
identifying 8
TouchPad gestures
pinching 17
rotating 18
scrolling 16
zooming 17
TouchPad on/off button,
identifying 8
TouchPad zone, identifying 9
traveling with the computer 63
turning off the computer 58
U
unresponsive system 58
USB 2.0 port, identifying 11, 12,
36
USB cable, connecting 60
82 Index
USB devices
connecting 59
description 59
removing 60
USB hubs 59
using external AC power 57
using passwords 65
V
video 42
W
warranty period 14
webcam 38
webcam (front), identifying 36
webcam light, identifying 6, 36
Windows
backup 73
File History 73
Refresh 74, 75
reinstall 74, 75
remove everything and reinstall
option 75
reset 75
system restore point 73, 74
Windows logo key, identifying 10
Windows passwords 66
Windows updates, installing 67
wireless certification information
14
wireless controls
operating system 30
wireless network (WLAN)
connecting 33
corporate WLAN connection
33
equipment needed 32
functional range 33
public WLAN connection 33
security 32
using 31
wireless network, securing 68
WLAN antennas, identifying 6
WLAN device 31
Z
zooming touch screen gesture 22
zooming TouchPad gesture 17
Index 83
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