Hewlett-Packard g000, g095ca, g011nr, g012nr, g010nr Operation Manual

...
User Guide
© Copyright 2012 Hewlett-Packard Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: September 2012
Document Part Number: 693653-001
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Software terms
By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.
For any further information or to request a full refund of the computer, please contact your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
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Table of contents
1 Starting right ................................................................................................................................................... 1
Best practices ....................................................................................................................................... 1
Fun things to do .................................................................................................................................... 1
More HP resources .............................................................................................................................. 2
2 Getting to know your computer ..................................................................................................................... 3
Tablet edge components ...................................................................................................................... 3
Display .................................................................................................................................................. 6
Keyboard dock ..................................................................................................................................... 8
Top ....................................................................................................................................... 8
TouchPad ............................................................................................................................ 8
Lights ................................................................................................................................... 9
Keys ................................................................................................................................... 10
Right side ........................................................................................................................... 11
Left side ............................................................................................................................. 12
Releasing the tablet from the keyboard dock .................................................................... 13
Locating system information ............................................................................................................... 14
Changing your tablet's settings .......................................................................................................... 15
Changing your tablet's view ............................................................................................... 15
Adjusting your tablet's autorotate lock ............................................................... 15
Adjusting your tablet's screen brightness .......................................................... 15
Using TouchPad gestures .................................................................................................................. 16
Tapping .............................................................................................................................. 16
Scrolling ............................................................................................................................. 16
Pinching/zooming .............................................................................................................. 17
Rotating (select models only) ............................................................................................ 18
Flicking (select models only) .............................................................................................. 18
Edge swipes ...................................................................................................................... 18
Right-edge swipe .............................................................................................. 19
Top-edge swipe ................................................................................................. 19
Left-edge swipe ................................................................................................. 20
Using touch screen gestures .............................................................................................................. 21
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One-finger slide ................................................................................................................. 21
Tapping .............................................................................................................................. 21
Scrolling ............................................................................................................................. 22
Pinching/stretching ............................................................................................................ 22
Rotating (select models only) ............................................................................................ 23
Edge swipes ...................................................................................................................... 23
Right-edge swipe .............................................................................................. 23
Left-edge swipe ................................................................................................. 24
Top-edge swipe and bottom-edge swipe .......................................................... 25
Setting touch screen preferences ....................................................................................................... 26
Using the on-screen keyboard ........................................................................................................... 27
Using the digital pen (select models only) .......................................................................................... 28
Finding your hardware and software information ............................................................................... 29
Locating hardware ............................................................................................................. 29
Locating software ............................................................................................................... 29
Updating the software installed on the computer ............................................................... 29
3 Connecting to a network .............................................................................................................................. 30
Connecting to a wireless network ....................................................................................................... 30
Using the wireless controls ................................................................................................ 30
Using the wireless key ...................................................................................... 30
Using operating system controls ....................................................................... 31
Using a WLAN ................................................................................................................... 31
Using an Internet service provider .................................................................... 31
Setting up a WLAN ............................................................................................ 32
Configuring a wireless router ............................................................................ 32
Protecting your WLAN ....................................................................................... 32
Connecting to a WLAN ...................................................................................... 33
Using Bluetooth wireless devices ...................................................................................... 33
4 Enjoying entertainment features ................................................................................................................. 34
Multimedia features ............................................................................................................................ 35
Using the webcams ............................................................................................................................ 38
Using audio ........................................................................................................................................ 39
Connecting speakers .......................................................................................................................... 40
Using Beats Audio .............................................................................................................................. 40
Accessing Beats Audio Control Panel ............................................................................... 40
Enabling and disabling Beats Audio .................................................................................. 40
Checking the sound ............................................................................................................................ 40
Using video ......................................................................................................................................... 42
Connecting an HDMI device .............................................................................................. 42
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Configuring HDMI audio settings ...................................................................... 43
Cameras ............................................................................................................................ 43
5 Navigating using the keyboard, touch gestures and pointing devices ................................................... 44
Using the TouchPad ........................................................................................................................... 45
Using the keyboard and mouse .......................................................................................................... 46
Using the keys ................................................................................................................... 46
Using the action keys ........................................................................................ 46
Using Microsoft Windows 8 shortcut keys ......................................................... 47
Using the hot keys ............................................................................................. 48
6 Managing power ............................................................................................................................................ 49
Initiating Sleep and Hibernation ......................................................................................................... 50
Initiating and exiting Sleep ................................................................................................. 50
Enabling and exiting user-initiated Hibernation ................................................................. 51
Setting password protection on wakeup ............................................................................................. 52
Using the power meter and power settings ........................................................................................ 53
Selecting a power plan ....................................................................................................................... 54
Running on battery power .................................................................................................................. 54
Factory-sealed battery ....................................................................................................... 54
Finding battery information ................................................................................................ 54
Conserving battery power .................................................................................................. 55
Identifying low battery levels .............................................................................................. 55
Resolving a low battery level ............................................................................................. 55
Resolving a low battery level when external power is available ........................ 55
Resolving a low battery level when no power source is available ..................... 55
Resolving a low battery level when the computer cannot exit Hibernation ....... 56
Running on external AC power .......................................................................................................... 57
Shutting down (turning off) the computer ........................................................................................... 58
7 Managing and sharing information ............................................................................................................. 59
Using a USB device ........................................................................................................................... 59
Connecting a USB device .................................................................................................. 59
Removing a USB device .................................................................................................... 60
Connecting a powered USB device ................................................................................... 60
Inserting and removing a digital storage card .................................................................................... 61
8 Maintaining your computer .......................................................................................................................... 62
Improving performance ...................................................................................................................... 62
Using Disk Cleanup ........................................................................................................... 62
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Updating programs and drivers .......................................................................................................... 62
Cleaning your computer ..................................................................................................................... 62
Cleaning the display, sides, and cover .............................................................................. 63
Cleaning the TouchPad and keyboard .............................................................................. 63
Traveling with or shipping your computer ........................................................................................... 63
9 Securing your computer and information .................................................................................................. 65
Using passwords ................................................................................................................................ 65
Setting Windows passwords .............................................................................................. 66
Setting Setup Utility (BIOS) passwords ............................................................................. 66
Using Internet security software ......................................................................................................... 67
Using antivirus software ..................................................................................................... 67
Using firewall software ....................................................................................................... 67
Installing software updates ................................................................................................................. 67
Installing Windows updates ............................................................................................... 67
Installing HP and third-party software updates .................................................................. 68
Securing your wireless network .......................................................................................................... 68
Backing up your software applications and information ..................................................................... 68
10 Using Setup Utility (BIOS) and System Diagnostics ............................................................................... 69
Starting Setup Utility (BIOS) ............................................................................................................... 69
Updating the BIOS ............................................................................................................................. 69
Determining the BIOS version ........................................................................................... 69
Downloading a BIOS update ............................................................................................. 70
Using System Diagnostics .................................................................................................................. 71
11 Backing up, restoring, and recovering ..................................................................................................... 72
Creating recovery media and backups ............................................................................................... 73
Restore and recovery ......................................................................................................................... 74
Using Windows Refresh for quick and easy recovery ....................................................... 75
Remove everything and reinstall Windows ........................................................................ 75
Recovering using HP Recovery Manager .......................................................................... 76
What you need to know ..................................................................................... 76
Using the HP Recovery partition to recover a minimized image (select
models only) ...................................................................................................... 76
Changing the boot order ................................................................................... 77
Removing the HP Recovery partition ................................................................................. 77
12 Specifications .............................................................................................................................................. 78
Input power ......................................................................................................................................... 78
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Operating environment ....................................................................................................................... 79
13 Electrostatic Discharge .............................................................................................................................. 80
Index ................................................................................................................................................................... 81
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1 Starting right

This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices after setup, fun things to do with your computer, and where to get more HP resources.

Best practices

To get the most out of your smart investment, after you set up and register the computer, we recommend the following steps:
Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows®
features.
TIP: To quickly return to the Start screen from an open app or the Windows desktop, press the
Windows® logo key (displays the Start screen)
If you haven’t already done so, connect to a wired or wireless network. See details in
to a network on page 30.
Become familiar with the computer hardware and software. Go to
on page 3 and Finding your hardware and software information on page 29 for information.
Back up your computer. See

Fun things to do

You know that you can watch a YouTube video on the computer. But did you know that you can
also connect your computer to a TV or gaming console? For more information, see
an HDMI device on page 42.
You know you can listen to music on the computer. But did you know that you can also stream
live radio to the computer and listen to music or talk radio from all over the world? See
audio on page 39.
Experience music the way the artist intended, with deep controlled bass and clear, pure sound.
Using Beats Audio on page 40.
See
Use the TouchPad and the new Windows 8 touch gestures for smooth control of images and
pages of text. See
on page 21.
.
Connecting
Getting to know your computer
Backing up, restoring, and recovering on page 72.
Connecting
Using
Using TouchPad gestures on page 16 and Using touch screen gestures
Best practices 1

More HP resources

You have already used Setup Instructions to turn on the computer and locate this guide. To locate product details, how-to information, and more, use this table.
Resource Contents
Setup Instructions
Windows 8 Basics guide Overview of using and navigating with Windows® 8.
HP Support Assistant
To access HP Support Assistant, on the Start screen, select the HP Support Assistant app. For U.S. support, go to worldwide support, go to
country/us/en/wwcontact_us.html.
Safety & Comfort Guide
To access this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides, or go to
http://www.hp.com/ergo.
Worldwide support web page
To get support in your language, go to
http://welcome.hp.com/country/us/en/ wwcontact_us.html.
Regulatory, Safety and Environmental Notices
To access this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides.
http://www.hp.com/go/contactHP. For
http://welcome.hp.com/
Overview of computer setup and features.
A broad range of how-to information and troubleshooting tips.
Proper workstation setup.
Guidelines for posture and work habits that increase your
comfort and decrease your risk of injury.
Electrical and mechanical safety information.
Online chat with an HP technician.
Email support.
Find support telephone numbers.
Locate HP service center locations.
Important regulatory notices.
Limited Warranty*
To access this guide, select the HP Support
Assistant app, select My computer, and then select Warranty and services, or go to
go/orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For countries/regions where the warranty is not provided in printed format, you may request a printed copy from
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
http://www.hp.com/go/orderdocuments or write to:
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
2 Chapter 1 Starting right
http://www.hp.com/
Specific warranty information about this computer.
http://www.hp.com/go/

2 Getting to know your computer

Tablet edge components

Tablet edge components 3
Components Description
(1)
Power button
When the computer is off, press the button to turn on
the tablet.
When the computer is on, press the button briefly to
initiate Sleep.
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and
Microsoft® Windows® shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the tablet.
Swipe from the right edge of the TouchPad or
touch screen to display the charms, tap Search, and then tap the search box. In the search box, type power, select Settings, and then select Power options, or see
Managing power on page 49.
– or –
To learn more about your power settings, on the
Start screen, type p. In the search box, type power, select Settings, and then select Power options, or see
Managing power on page 49.
(2) Camera light (rear) Provides flash lighting for the camera.
(3) Webcam (rear) Records video, captures still photographs, and allows
(4) Volume button Controls speaker volume on the tablet.
(5) Micro SD Card Reader Supports micro SD cards.
(6) Alignment post connectors (2) Align and attach the tablet to the keyboard dock.
video conferences and online chat by means of streaming video.
To use the webcam, type c, and then select Camera.
To increase speaker volume, press the + edge of the
button.
To decrease speaker volume, press the – edge of the
button.
4 Chapter 2 Getting to know your computer
Components Description
(7) Docking port/power connector Connects the tablet to the keyboard dock and connects an
(8)
Audio-out (headphone) jack/Audio-in (microphone) jack
AC adapter.
Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable.
WARNING! To reduce the risk of personal injury, adjust
the volume before using headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audio-in (microphone).
NOTE: Stand-alone microphones and headphones with
separate microphone jacks are not supported.
Tablet edge components 5

Display

Component Description
(1) WLAN antennas (2)* Send and receive wireless signals.
(2) Internal microphones (2) Record audio, automatically filtering out the noise around you and cancelling
(3) Webcam (front) Records video and takes still photographs.
(4) Webcam light (front) On: The webcams are on.
(5) Ambient light sensor The ambient light sensor automatically adjusts the display brightness based
(6) Speakers (2) Produce sound.
(7) Windows® logo button Minimizes all open applications and displays the Start screen.
echoes.
Swipe from the right edge of the TouchPad or touch screen to
display the charms, tap Search, and then tap the search box. Type c, and then select Camera from the list of applications.
– or –
From the Start screen, type c, and then select Camera from the
list of applications.
on the lighting conditions in your environment.
6 Chapter 2 Getting to know your computer
Component Description
(8) Near Field Communication (NFC)
antenna
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas and proximity sensors free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.
With HP TouchZone, you can wirelessly connect, communicate and transfer data/info to and from your Near Field Communication (NFC)-compatible devices.
Display 7

Keyboard dock

Top
Component Description
(1) Alignment posts Align and attach the tablet to the keyboard dock.
(2) Release latch Releases the tablet. To release the tablet, slide the
(3) Docking connector Connects the tablet to the keyboard dock.

TouchPad

release latch to the left.
Component Description
(1) TouchPad on/off button Turns the TouchPad off or on when you double-tap the
8 Chapter 2 Getting to know your computer
button.
Component Description

Lights

(2) TouchPad zone Reads your finger gesture to move the pointer or activate
items on the screen.
(3) Left TouchPad button Functions like the left button of an external mouse.
(4) Right TouchPad button Functions like the right button on an external mouse.
Component Description
(1) Caps lock light
(2)
Mute light
White: Caps lock is on.
Off: Caps lock is off.
Amber: Computer sound is off.
Off: Computer sound is on.
Keyboard dock 9

Keys

Component Description
(1) esc key Displays system information when pressed in combination with the
(2) fn Displays system information when pressed in combination with the
(3)
(4) b key Enables or disables Beats Audio when pressed in combination with
(5) Action keys Perform common tasks.
Windows logo key Returns you to the Start screen from an open app or the Windows
fn key.
esc key.
desktop.
NOTE: Pressing the Windows logo key again will return you to
the previous screen.
the fn key.
NOTE: Action keys do not display or function on the on-screen
keyboard of the tablet.
10 Chapter 2 Getting to know your computer

Right side

Component Description
(1) Digital Media Slot Supports the following digital card formats:
Secure Digital (SD) Memory Card
Secure Digital Extended Capacity (SDxC) Memory Card
Secure Digital High Capacity (SDHC) Memory Card
Ultra High Speed MultiMediaCard (UHS/MMC)
(2)
(3)
USB 2.0 port Connects an optional USB device.
Power connector Connects an AC adapter.
Keyboard dock 11

Left side

Component Description
(1)
(2)
(3)
HDMI port Connects an optional video or audio device, such as a high-
definition television, any compatible digital or audio component, or a high-speed HDMI device.
USB 2.0 port Connects an optional USB device.
Audio-out (headphone) jack/Audio-in (microphone) jack
Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone.
WARNING! To reduce the risk of personal injury, adjust the
volume before using headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audio­in (microphone).
NOTE: Stand-alone microphones and headphones with
separate microphone jacks are not supported.
12 Chapter 2 Getting to know your computer

Releasing the tablet from the keyboard dock

To release the tablet from the keyboard dock, follow these steps:
1. Slide the release latch on the keyboard dock to the left (1).
2. Lift and remove the tablet (2).
Keyboard dock 13

Locating system information

Important system information is located on the bottom edge of the tablet. You may need the information when travelling internationally or when you contact support:
Serial number:
Product number
Warranty period
Regulatory and wireless certification information
Using Windows, briefly press the fn+esc key combination to display the System Information screen, which provides the product name and serial number of your computer, as well as information about the memory, processor, BIOS, and keyboard.
14 Chapter 2 Getting to know your computer

Changing your tablet's settings

You can change view and screen brightness.

Changing your tablet's view

Your tablet's orientation, or view, changes automatically from landscape to portrait view, or from portrait to landscape view.
1. To change the view of your tablet from landscape view to portrait view:
Hold the tablet vertically, and then turn it 90 degrees to the right (in a clockwise direction).
2. To change the view of your tablet from portrait view to landscape view:
Hold the tablet vertically, and then turn it 90 degrees to the left (in a counter-clockwise direction).
Adjusting your tablet's autorotate lock
To adjust your tablet's autorotate lock:
1. Swipe from the right edge of the TouchPad or touch screen to display the charms, and then tap
Settings.
2. Tap the Screen icon at the bottom right. Tap the autorotate lock icon to lock your current tablet
screen in place and to prevent rotation. The icon displays a lock symbol when autorotate lock is active. To turn off the autorotate lock, tap the autorotate lock icon again.
Adjusting your tablet's screen brightness
To adjust the screen brightness:
1. Swipe from the right edge of the TouchPad or touch screen to display the charms, and then tap
Settings.
2. Tap the Screen icon at the bottom right. A vertical slider displays that controls the screen
brightness.
NOTE: From the Windows desktop, you can also tap the Power Meter icon in the notification area
at the far right of the taskbar, tap Adjust screen brightness, and then move the slider next to Screen brightness at the bottom of the screen.
Changing your tablet's settings 15

Using TouchPad gestures

NOTE: TouchPad gestures are not supported in all apps.

Tapping

To make an on-screen selection, use the Tap function on the TouchPad.
Point to an item on the screen, and then tap one finger on the TouchPad zone to make a
selection. Double-tap an item to open it.
NOTE: Press and hold on the TouchPad to open a help screen that provides information about the
selected item.

Scrolling

Scrolling is useful for moving up, down, or sideways on a page or image.
Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or
right.
16 Chapter 2 Getting to know your computer

Pinching/zooming

Pinching and zooming allow you to zoom out or in on images or text.
Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers
apart.
Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers
together.
Using TouchPad gestures 17

Rotating (select models only)

Rotating allows you to turn items such as photos.
Point to an object, then anchor the forefinger of your left hand in the TouchPad zone. Using your
right hand, slide your forefinger in a sweeping motion from 12 o’clock to 3 o’clock. To reverse the rotation, move your forefinger from 3 o’clock to 12 o’clock.
NOTE: Rotate is intended for specific apps where you can manipulate an object or image. It may
not be functional for all apps.

Flicking (select models only)

Flicking allows you to navigate through screens or quickly scroll through documents.
Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up,
down, left or right.

Edge swipes

Edge swipes allow you to access toolbars on your computer for tasks such as changing settings and finding or using apps.
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