Hewlett-Packard E317 User’s Manual

HP Photosmart E317 Digital Camera
User’s Manual
Legal and notice information
© Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only
warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Windows® is a U.S. registered trademark of Microsoft Corporation.
SD Logo is a trademark of its proprietor.
Important recycling information for our customers in the European Union: To preserve the environment, this product must be recycled after its useful life as required by law. The symbol below indicates that this product may not be disposed in the general trash. Please return the product for proper recovery/ disposal to the authorized collection location nearest to you. For more information regarding return and recycling of HP products generally, please visit:
www.hp.com/hpinfo/globalcitizenship/environment/recycle/index.html
For future reference, please enter the following information:
Model Number (on the front of the camera) Serial Number (10-digit number on the
bottom of the camera) Date the camera was purchased
Printed in China

Contents

1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . 9
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1 Attach the Wrist Strap . . . . . . . . . . . . . . 10
2 Install the Batteries . . . . . . . . . . . . . . . . . 11
3 Turn on the Camera . . . . . . . . . . . . . . . . 12
4 Choose the Language. . . . . . . . . . . . . . . 13
5 Set the Date and Time . . . . . . . . . . . . . . 14
6 Install and Format a Memory Card
(Optional) . . . . . . . . . . . . . . . . . . . . . . . 15
7 Install the Software. . . . . . . . . . . . . . . . . 17
Windows® . . . . . . . . . . . . . . . . . . . . . . 17
Macintosh. . . . . . . . . . . . . . . . . . . . . . . 18
User’s Manual on the CD . . . . . . . . . . . . 18
Camera Parts . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Back of the Camera. . . . . . . . . . . . . . . . . . . 19
Top of the Camera . . . . . . . . . . . . . . . . . . . 21
Front, Left Side, and Bottom of the Camera. . . 22
Camera States . . . . . . . . . . . . . . . . . . . . . . . . . 24
Camera Menus . . . . . . . . . . . . . . . . . . . . . . . . 24
2 Taking Pictures and Recording Video Clips. . . 27
Using Live View . . . . . . . . . . . . . . . . . . . . . . . . 27
Taking Still Pictures . . . . . . . . . . . . . . . . . . . . . . 29
Recording Video Clips. . . . . . . . . . . . . . . . . . . . 30
Using Digital Zoom. . . . . . . . . . . . . . . . . . . . . . 31
Setting the Flash . . . . . . . . . . . . . . . . . . . . . . . . 32
Using the Focus Modes . . . . . . . . . . . . . . . . . . . 34
Using the Self-Timer Settings. . . . . . . . . . . . . . . . 35
Using the Capture Menu . . . . . . . . . . . . . . . . . . 37
Shooting Modes . . . . . . . . . . . . . . . . . . . . . 38
5Contents
Image Quality . . . . . . . . . . . . . . . . . . . . . . . 40
Date & Time Imprint . . . . . . . . . . . . . . . . . . . 42
EV Compensation . . . . . . . . . . . . . . . . . . . . 44
White Balance . . . . . . . . . . . . . . . . . . . . . . 45
ISO Speed . . . . . . . . . . . . . . . . . . . . . . . . . 47
3 Reviewing Images and Video Clips . . . . . . . . 49
Using Playback. . . . . . . . . . . . . . . . . . . . . . . . . 49
Total Images Summary Screen. . . . . . . . . . . . 52
Using the Playback Menu. . . . . . . . . . . . . . . . . . 53
Delete . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Viewing Thumbnails. . . . . . . . . . . . . . . . . . . 56
Magnifying Images . . . . . . . . . . . . . . . . . . . 57
Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Rotate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Record Audio . . . . . . . . . . . . . . . . . . . . . . . 60
4 Transferring and Printing Images . . . . . . . . . . 61
Transferring Images to a Computer . . . . . . . . . . . 61
Printing Images Directly from the Camera. . . . . . . 62
5 Using the Setup Menu . . . . . . . . . . . . . . . . . 65
Display Brightness . . . . . . . . . . . . . . . . . . . . . . . 66
Camera Sounds . . . . . . . . . . . . . . . . . . . . . . . . 67
Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
USB Configuration . . . . . . . . . . . . . . . . . . . . . . 69
Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Move Images to Card . . . . . . . . . . . . . . . . . . . . 71
Reset Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 72
6 Troubleshooting and Support . . . . . . . . . . . . 73
Resetting the Camera. . . . . . . . . . . . . . . . . . . . . 74
HP Image Zone Software . . . . . . . . . . . . . . . . . . 75
System Requirements (Windows Only) . . . . . . 75
HP Image Zone Express (Windows Only) . . . . 76
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HP Photosmart E317 User’s Manual
Using Your Camera without Installing the
HP Image Zone Software. . . . . . . . . . . . . . . . . . 77
Transferring Images to a Computer without
HP Image Zone Software . . . . . . . . . . . . . . . 77
Connecting Your Camera as a
Digital Camera . . . . . . . . . . . . . . . . . . . 77
Using a Memory Card Reader. . . . . . . . . 78
Configuring the Camera as a Disk Drive. . 81
Problems and Solutions . . . . . . . . . . . . . . . . . . 83
Error Messages on the Camera . . . . . . . . . . . . . 95
Error Messages on the Computer . . . . . . . . . . . 104
Getting Assistance . . . . . . . . . . . . . . . . . . . . . 106
HP Accessibility Website . . . . . . . . . . . . . . 106
HP Photosmart Website . . . . . . . . . . . . . . . 106
Support Process . . . . . . . . . . . . . . . . . . . . 106
Phone Support . . . . . . . . . . . . . . . . . . . . . 107
Phone Support Numbers . . . . . . . . . . . . 109
A Managing Batteries . . . . . . . . . . . . . . . . . . 111
Top Points About Batteries . . . . . . . . . . . . . . . . 111
Extending Battery Life . . . . . . . . . . . . . . . . 112
Safety Precautions for Using Batteries . . . . . 112
Performance per Battery Type. . . . . . . . . . . . . . 114
Number of Shots per Battery Type . . . . . . . . . . 115
Power Indicators. . . . . . . . . . . . . . . . . . . . . . . 116
Recharging NiMH Batteries . . . . . . . . . . . . . . . 117
Safety Precautions for Recharging
NiMH Batteries . . . . . . . . . . . . . . . . . . . . . 119
Sleep Time-out for Power Conservation . . . . . . . 119
B Purchasing Camera Accessories . . . . . . . . . 121
Contents
7
C Caring for Your Camera . . . . . . . . . . . . . . 123
Basic Camera Care. . . . . . . . . . . . . . . . . . . . . 123
Cleaning the Camera . . . . . . . . . . . . . . . . . . . 125
Cleaning the Camera Lens . . . . . . . . . . . . . 125
Cleaning the Camera Body and
Image Display. . . . . . . . . . . . . . . . . . . . . . 126
D Specifications . . . . . . . . . . . . . . . . . . . . . . 127
Memory Capacity . . . . . . . . . . . . . . . . . . . . . . 131
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HP Photosmart E317 User’s Manual
1Getting Started
Congratulations on your purchase of the HP Photosmart E317 digital camera and welcome to the world of digital photography!
This manual explains camera features you can use to ensure great results while enjoying the photographic experience. Some of these features are:
• Video and audio capability—Record video clips (see
page 30) or add audio clips to your still pictures (see page 60).
• Transferring images to a computer—Easily transfer
images from your camera to your computer. See page 61.
•Direct print—Print directly from your camera to any
PictBridge-certified printer without having to connect to your computer. See page 62.
• Internal memory or memory card—Store images in your
camera’s internal memory or on an optional memory card of your choice. See page 15.

Getting Started

9

Setup

To locate a part on your camera (such as a button or a light) while following the instructions in this section, see Camera Parts on page 19.

1. Attach the Wrist Strap

Attach the wrist strap to the wrist strap mount on the side of the camera as shown.
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HP Photosmart E317 User’s Manual

2. Install the Batteries

1. Open the Battery/Memory card door on
the side of the camera by sliding the door toward the front of the camera.
2. Insert the batteries as indicated inside
the door.
3. Close the Battery/Memory card door by
pushing the door down and sliding the door toward the back of the camera until the door latches.
For the performance of NiMH, Lithium, and Alkaline batteries when used with this camera, see Performance per Battery Type on page 114. For the number of shots you can expect to get for each battery type based on usage, see Number of Shots per Battery Type on page 115. For hints on optimizing battery performance, see
Appendix A, Managing Batteries, starting on page 111.
TIP: If you use rechargeable NiMH batteries, you can
recharge the batteries in the optional HP Photosmart quick recharger. For more information, see Appendix B, Purchasing Camera Accessories, starting on page 121.
Getting Started
11

3. Turn on the Camera

To turn the camera on, slide the lens cover open until it clicks, uncovering the lens. The Power/ Memory light on the back of the camera turns on solid green. The HP logo also displays on the Image Display as the camera powers up.
To turn the camera off, slide the lens cover closed until it clicks, covering the lens.
CAUTION: When sliding the lens cover, keep your fingers
clear of the lens. Fingerprints on the lens can impair the quality of the picture. For information about cleaning the lens, see Cleaning the Camera on page 125.
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HP Photosmart E317 User’s Manual

4. Choose the Language

The first time you turn the camera on, you are prompted to choose a language.
1. Scroll to the language that you
want by using the buttons on the Controller .
2. Press the button to select the
highlighted language.
TIP: If you need to change the language later, you can do
this with the Language setting in the Setup menu. See Chapter 5, Using the Setup Menu.
Getting Started
13

5. Set the Date and Time

The camera has a clock that records the date and time at which you take each picture. This information is recorded in the image properties, which you can see in Playback, when viewing Image Advice, and when viewing the image on your computer. You can also choose to have the date and time imprinted on the image (see Date & Time Imprint on page 42).
1. The first item highlighted is the
date and time format. If you want to change the format, use the
buttons. If the date and time
format is correct, press the
button to move to the next
selection.
2. Adjust the value of the highlighted selection using the
buttons.
3. Press the buttons to move to the other selections.
4. Repeat Steps 2 and 3 until the date and time are set
correctly.
5. Press the button when you have entered the proper
values for the date and time. A confirmation screen appears, asking if the correct date and time have been set. If the date and time are correct, press the button to select Yes.
If the date and time are incorrect, press the button to highlight No, and then press the button. The Date & Time screen appears again. Repeat Steps 1 through 5 to set the correct date and time.
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HP Photosmart E317 User’s Manual
TIP: If you need to change the date and time settings later,
you can do this with the Date & Time setting in the Setup menu. See Chapter 5, Using the Setup Menu.

6. Install and Format a Memory Card (Optional)

Your camera contains internal memory that allows you to store images and video clips. However, you can use a memory card (purchased separately) instead to store images and video clips. For more information about supported memory cards, see Storage on page 129.
1. Turn off the camera and open
the Battery/Memory card door on the side of the camera.
2. Insert the memory card in the
small slot behind the batteries, with the notched end of the card going in first, as shown. Make sure the memory card snaps into place.
3. Close the Battery/Memory
card door and turn on the camera.
4. Press the button, then use the button to move to the
Playback Menu .
5. Press the button to highlight Delete, and then press the
button to display the Delete sub-menu.
6. Use the button to highlight Format Card, and then
press the button to display the Format Card confirmation screen.
Getting Started
15
7. Press the button to highlight Yes, and then press the
button to format the card.
Formatting Card... appears in the Image Display while the camera is formatting the memory card. When the camera has completed the formatting, the Total Images Summary screen is displayed (see Total Images Summary Screen on page 52).
To remove the memory card from the camera, first turn the camera off. Then open the Battery/Memory card door, press down on the top edge of the memory card, and it will spring outward from the slot.
NOTE: When you install a memory card in the camera, all
new images and video clips will be stored on the card, and you will no longer be able to view images stored in the camera’s internal memory. To use internal memory and view images stored there, remove the memory card, or transfer the images from the internal memory to the memory card (see Move Images to Card on page 71).
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HP Photosmart E317 User’s Manual

7. Install the Software

The HP Image Zone software allows you to transfer images.
NOTE: If you do not install the HP Image Zone software, you
can still transfer images. For details, see Using Your Camera without Installing the HP Image Zone Software on page 77.
NOTE: If you have trouble installing or using the HP Image
Zone software, see the HP Customer Support website: www.hp.com/support for more information.
Windows®
To install the HP Image Zone software successfully, your computer must have a minimum of 64MB of RAM, Windows 2000, XP, 98, 98 SE, or Me, and Internet Explorer 5.5 Service Pack 2 or higher. Internet Explorer 6 is recommended. If your computer meets these requirements, the installation process installs either the full version of HP Image Zone or HP Image Zone Express. For differences between these, see HP Image Zone Software on page 75 and HP Image Zone Express (Windows Only) on page 76.
1. Close all programs and temporarily disable any virus
protection software running on your computer.
2. Insert the HP Image Zone software CD into the CD drive
of your computer and follow the on-screen instructions. If the installation screen does not appear, click Start, click Run, type D:\Setup.exe, where D is the letter of your CD drive, then click OK.
3. When the HP Image Zone software has finished
installing, re-enable the virus protection software you disabled in Step 1.
Getting Started
17
Macintosh
1. Close all programs and temporarily disable any virus
protection software running on your computer.
2. Insert the HP Image Zone software CD into the CD drive
of your computer.
3. Double-click the CD icon on the computer desktop.
4. Double-click the installer icon, and then follow the on-
screen instructions.
5. When the HP Image Zone software has finished
installing, re-enable the virus protection software you disabled in Step 1.
User’s Manual on the CD
A copy of this camera User’s Manual in different languages is located on the HP Image Zone software CD. To view your camera User’s Manual:
1. Insert the HP Image Zone software CD into the CD drive
of your computer.
2. On Windows: Click View User’s Manual on the Main
page of the CD installation screen to view the User’s Manual.
On Macintosh: Look in the readme file in the docs folder of the HP Image Zone software CD to locate the User’s Manual in your language.
NOTE: For an interactive learning experience (in English)
that will guide you through the most-used features of your camera and provide basic digital photography tips, please install and run the Interactive User's Guide program from your software CD.
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HP Photosmart E317 User’s Manual

Camera Parts

Refer to the pages in parentheses after the part names in the following tables for more information about those parts.

Back of the Camera

1
#Name Description
1Image Display
(page 27)
2 Live
View/Playback button
Allows you to frame pictures and video clips using Live View and review them afterward in Playback, and to view all the menus.
If Live View is displayed, allows you to
If Playback is displayed, allows you to
If the Image Display is off, but the
If a menu is open in the Image
2
switch to Playback.
switch to Live View.
camera is on, allows you to turn the Image Display on.
Display, allows you to close the menu.
3
8
7
4
5
6
Getting Started
19
#Name Description
3
Flash button
(page 32)
4
Self-Timer
button (page 35)
5 Power/Memory
light
6Battery/Memory
card door (pages 11, 15)
7
8
button
(pages 37, 53)
Controller
with
buttons
and
Allows you to select between the different flash settings.
Allows you to take a self-timer picture.
• Solid green—Camera is on.
• Blinking green—Camera is writing to
either the internal memory or an installed memory card.
Allows access to insert and remove the batteries and an optional memory card.
Allows you to display camera menus, select menu options, and confirm certain actions on the Image Display.
buttons—Allows you to scroll
buttons—Allows you to scroll
vertically through menus.
horizontally through menus and images on the Image Display.
Zoom In ( button)—While in
Live View, allows you to digitally zoom the picture to a lower resolution while taking still pictures (page 31).
Zoom Out ( button)While in
Live View, allows you to digitally zoom the picture to a higher resolution while taking still pictures (page 31).
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HP Photosmart E317 User’s Manual

Top of the Camera

#Name Description
1 Shutter button
(page 29)
2Wrist strap
mount (page 10)
3
Video
button (page 30)
Takes a picture.
Allows you to attach a wrist strap to the camera.
Starts and stops recording a video clip.
1
2
3
Getting Started
21

Front, Left Side, and Bottom of the Camera

2
1
7
6
#Name Description
1 Lens cover/Power
switch (page 12)
2Self-Timer/Video
light (pages 30, 35)
3Flash
(page 32)
4
USB
connector (pages 61, 62)
Turns the camera on and off and protects the lens when the camera is off.
Blinks during the count-down before taking a picture when the camera is set to Self-Timer. Also turns on solid when recording video.
Provides additional light to improve picture-taking.
Allows you to connect a USB cable from the camera to a USB-enabled computer or any PictBridge-certified printer.
3
5
4
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HP Photosmart E317 User’s Manual
#Name Description
5Focus Mode
switch (page 34)
6 Tripod mount Allows you to mount the camera on a
7Microphone
(page 34)
Allows you to switch between Normal and Macro focus mode.
tripod.
Records audio clips that are attached to still images and the audio portion of video clips.
Getting Started
23

Camera States

Your camera has two main states that allow you to complete certain tasks.
•Live View—Allows you to take still pictures and record video clips. For information about using Live View , see Chapter 2, Taking Pictures and Recording Video
Clips, starting on page 27.
• Playback—Allows you to review the still images and
video clips that you capture. For information about using
Playback , see Chapter 3, Reviewing Images and Video Clips, starting on page 49.
To switch between Live View and Playback states, press the Live View/Playback button.

Camera Menus

Your camera has three menus that, when accessed, appear in the Image Display on the back of the camera.
To access the menus, press the button, then use the buttons to move to the menu you want. To select a menu option, use the buttons to highlight it, then press the
button to display the menu option’s sub-menu and
modify the settings.
To exit a menu, you can do one of the following:
Press the Live View/Playback button.
Use the buttons to scroll to the EXIT menu option
and press the button.
TIP: In the Capture and Setup Menus, you can modify
settings by highlighting the menu option and using the
buttons to change the setting.
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HP Photosmart E317 User’s Manual
The Capture Menu lets you specify settings for taking a picture such as image quality, ISO speed, and imprinting the date and time on the images. For information about using this menu, see Using the Capture Menu on page 37.
The Playback Menu lets you magnify and rotate images, add audio clips to images, select images for printing, and delete images. For information about using this menu, see Using the Playback Menu on page 53.
The Setup Menu lets you modify configuration settings such as display brightness, date and time, and language, among others. It also allows you to move images from the internal memory to an optional memory card. For information about using this menu, see Chapter 5, Using the Setup Menu, starting on page 65.
Getting Started
25
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HP Photosmart E317 User’s Manual
2 Taking Pictures and
Recording Video Clips

Using Live View

The Image Display allows you to frame pictures and video clips using Live View. To activate Live View when the Image Display is off, press the Live View/Playback button until the Live View icon appears in the upper left corner of the Image Display.
TIP: To conserve battery life, the Image Display shuts down
during periods of inactivity when the camera is on. You can activate the Image Display by pressing the Live View/ Playback button.

Taking Pictures and Recording Video Clips

27
The following table describes the information that is displayed in Live View when the camera settings are at their default values and an optional memory card is installed in the camera. If you change other camera settings, icons for those settings will also be displayed in Live View.
3
1
2
4 5
#Icon Description
1 Live View icon, indicating the camera is in Live View.
This icon displays for the first few seconds.
2 Indicates that a memory card is installed in the
3 Power indicator, such as this full battery level
4 12 Remaining pictures count (actual number depends on
5 5MP Image Quality setting (default is 5MP)
camera
indicator (see Power Indicators on page 116)
the current Image Quality setting and how much space remains in memory)
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HP Photosmart E317 User’s Manual

Taking Still Pictures

To take a still picture:
1. Press the Live View/Playback button until the Live View
icon appears in the upper left corner of the Image Display, then frame the subject for your picture in the Image Display.
2. Press the Shutter button to take the picture. The camera
beeps after taking the picture.
TIP: Hold the camera with both hands and gently press the
Shutter button to reduce camera shake and prevent
blurry pictures.
After a picture is taken, the image appears for several seconds on the Image Display. This is called Instant Review. You can delete the image during Instant Review by pressing the button, then selecting This Image in the Delete sub-menu.
Taking Pictures and Recording Video Clips
29

Recording Video Clips

1. Press the Live View/Playback button until the Live View icon appears in the upper left corner of the
Image Display, then frame the subject for your video using the Image Display.
2. To start recording video, press and release the Video button on the top of the camera. A video icon, REC, a video counter, and a message instructing how to end the video appear on the Image Display. The Self-Timer/Video light turns on solid red.
3. To stop recording video, press and release the Video button again; otherwise, the video will continue recording until the camera runs out of memory.
After recording has stopped, the first frame of the video clip appears for three seconds on the Image Display. This is called Instant Review. You can delete the video clip during
Instant Review by pressing the button, then selecting This Image in the Delete sub-menu.
A video clip includes audio. To hear the audio portion of your video clips, transfer them to your computer and use the HP Image Zone software.
NOTE: Digital zoom is not available while recording video
clips.
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HP Photosmart E317 User’s Manual

Using Digital Zoom

You can use digital zoom whenever you want to capture only a portion of the scene in the Image Display. As you zoom in, a yellow frame surrounds the portion of the scene you want to capture, allowing you to eliminate unwanted portions of the scene.
1. While in Live View, press the button (Zoom In icon)
to enter digital zoom.
2. Continue to press Zoom In
until a yellow frame surrounds the area of the image you want to capture. If you zoom in too far and want to zoom out, press the
button (Zoom Out icon)
to enlarge the selection. The resolution number on the right side of the screen also
becomes smaller as you digitally zoom. For example,
2.2MP appears in place of 5MP, indicating that the image is being reduced to a size of 2.2 Megapixels.
3. When the image is at the desired size, press the Shutter
button to take the picture.
4. To turn digital zoom off, press the button (Zoom Out
icon) until the yellow frame disappears.
NOTE: Digital zoom reduces the resolution of an image, so
your picture will tend to be more pixilated or grainy than images taken without zoom. In situations where you need higher quality (such as for printing), limit the use of digital zoom.
NOTE: Digital zoom is not available while recording video
clips.
Taking Pictures and Recording Video Clips
31

Setting the Flash

The Flash button allows you to cycle through the flash settings on the camera. To change the flash setting, press the Flash button until the desired setting appears on the Image Display. The following table describes each of the flash settings on the camera.
Setting Description
The camera measures the light level and uses the flash
Auto
Flash
Red-Eye
Flash On
Flash Off
NOTE: The flash is not available in Sunset mode nor is it
If the flash setting is anything other than the default Auto Flash setting, the icon for the setting will appear in the Live View screen. The new setting remains in effect until it is
changed again or until the camera is turned off. The flash setting resets to the default Auto Flash setting when you turn the camera off.
if necessary.
The camera measures the light level and uses the flash with red-eye reduction if necessary (for a description of red-eye reduction, see Red Eye on page 33).
The camera always uses flash. If the light is behind your subject, you can use this setting to increase the light on the front of your subject. This is called fill-flash.
The camera will not use flash, no matter the lighting conditions. Use this setting to capture poorly lit subjects that are beyond the flash range. Exposure times may be increased when using this setting, so you should use a tripod to avoid blurry pictures from camera shake.
available while recording video clips.
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HP Photosmart E317 User’s Manual
Red Eye
The red-eye phenomenon is caused by light from the flash reflecting off the subjects’ eyes, which sometimes makes a human’s eyes appear red or an animal’s eyes appear green or white in the captured image. When you use a flash setting with red-eye reduction, the camera flashes quickly up to three times to minimize the subject’s pupils, thus reducing the effect of the red-eye phenomenon, before the camera uses the main flash. It will take longer to take a picture using red-eye reduction, because the shutter is delayed for the additional flashes. Therefore, make sure your subjects wait for the additional flashes.
Taking Pictures and Recording Video Clips
33

Using the Focus Modes

Focus modes change the focal distance of the camera to make it possible to take pictures of objects that are close to or far away from the camera.
To change the focus mode, slide the Focus Mode switch on the front of the camera. The following table describes both of the focus mode settings on the camera.
Setting Description
Normal
Use Normal mode when you need to take pictures of subjects more than 1 m (39 in) away.
Macro
34
Use Macro mode to take close-up pictures of subjects less than 1 m (39 in) away. In this mode, the camera will focus at a distance range of 60 cm to 1m (24 to 39 in), and the Macro icon appears on the image display.
HP Photosmart E317 User’s Manual

Using the Self-Timer Settings

1. Secure the camera to a tripod or set it on a stable
surface.
2. Press the Timer button until Self-Timer appears in
the Image Display, then frame the subject (see page 27).
3. The next steps depend on whether you are capturing a
still picture or recording a video clip.
For Still Pictures:
Press the Shutter button. A countdown appears on the screen and the Self-Timer/Video light blinks for 10 seconds before the camera takes the picture.
For Video Clips:
To start recording video, press the Video button and then release it. A 10-second countdown appears on the Image Display. The Self-Timer/Video light on the front of the camera then blinks for 10 seconds before the camera starts recording the video.
To stop recording the video clip, press the Video button again; otherwise, the video will continue recording until the camera runs out of memory.
The self-timer setting resets to the default Normal setting after the picture is taken or the video clip is recorded.
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TIP: If you are taking still images in low light with or without
a tripod, you can use the self-timer setting to avoid blurry images caused by camera shake. Place the camera on a steady surface or a tripod, frame your picture, then press the Shutter button all the way down and remove your hands from the camera. The camera will wait 10 seconds before taking the image, eliminating any possibility of your shaking the camera when you press the Shutter button.
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Using the Capture Menu

The Capture Menu allows you to adjust various camera settings that affect the characteristics of the images and video clips you capture with your camera.
1. To display the Capture Menu, press the button if Live View is on. If Live View is not on, press the Live View/ Playback button, and then press the button.
2. Use the buttons to scroll through the Capture Menu
options.
3. Either press the button to select a highlighted option and display its sub-menu, or use the buttons to change the setting for the highlighted option without going to its sub-menu.
4. Within a sub-menu, use the buttons and then the
button to change the setting for the Capture Menu
option.
5. To exit the Capture Menu, press the Live View/Playback
button. For other ways to exit a menu, see
Camera Menus on page 24.
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Shooting Modes

This setting provides a pre-defined set of camera settings that are optimized for taking still pictures of certain scene types to give you better results. In each shooting mode, the camera selects the best settings, such as the ISO speed, F-number (aperture), and shutter speed, optimizing them for the particular scene or situation.
NOTE: The shooting mode does not apply when you are
recording video clips.
1. In the Capture Menu (page 37), select Shooting Mode.
2. In the Shooting Mode sub-menu,
use the buttons to highlight a setting.
3. Press the button to save the setting and return to the Capture Menu.
The following table explains the Shooting Mode settings in more detail:
Setting Description
Auto
Mode
Action
Use Auto Mode when you need to take a good shot quickly, and do not have time to select a special shooting mode on the camera. Auto Mode works well for most shots in normal situations. The camera automatically selects the best F-number (aperture), ISO speed, and shutter speed for the scene.
Use Action mode to capture sporting events, moving cars, or any scene where you want to stop the action. The camera uses fast shutter speeds and higher ISO speeds to stop motion.
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Setting Description
Landscape Use Landscape mode to capture scenes with deep
perspective, such as mountains or city skylines, when you want the foreground and the background to be in focus. The camera combines a higher F-number for better depth of field with higher saturation for a more vivid effect.
Portrait
Sunset Use Sunset mode to capture outdoor scenes at sunset.
Use Por trait mode for pictures that have one or more people as their primary subject. The camera combines a smaller F-number to blur the background, with lower sharpness for a more natural effect.
This mode starts the focus at infinity and sets the flash to Flash Off. This mode improves the saturation of sunset colors and retains the warmth of the scene with a bias towards the orange colors of the sunset.
If the shooting mode setting is anything other than the default
Auto Mode setting, the icon for the setting will appear in the Live View screen. The new setting remains in effect until it is
changed again or until the camera is turned off. The shooting mode setting resets to the default Auto Mode setting when you turn the camera off.
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Image Quality

This setting allows you to set the resolution and JPEG compression of the still images you capture with your camera. The Image Quality sub-menu has five settings.
1. In the Capture Menu (page 37), select Image Quality.
2. In the Image Quality sub-menu,
use the buttons to highlight a setting.
3. Press the button to save the setting and return to the Capture Menu.
The following table explains the
Image Quality settings in more detail:
Setting Description
5MP Best Images will be full resolution and have the lowest
compression. This setting produces very high quality images and uses the most memory. This setting is recommended if you plan to print images up to 297 by 420 mm (11 by 17 in).
5MP Images will be full resolution and have medium
compression. This setting produces high quality images, but uses less memory than the 5MP Best setting above. This is the default setting and is recommended if you plan to print images up to a size of 210 by 297 mm (8.5 by 11 in).
3MP Images will be 3/5 resolution and have medium
quality and compression. This is a memory-efficient setting and is recommended if you plan to print images up to a size of 130 by 180 mm (5 by 7 in).
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Setting Description
1MP Images will be approximately 1megapixel resolution
and have medium compression. This is a memory­efficient setting that produces lower-quality images. This setting is good for snapshot prints.
VGA Images will be 640 by 480 (lowest) resolution and
have medium compression. This is the most memory­efficient setting, but produces lower quality images. This setting is good for images you want to send via e-mail or post to the Internet.
The Image Quality setting affects both the quality of the images and the number of images that can be stored either in the camera’s internal memory or on an optional memory card. For example, the 5MP Best setting results in the highest quality images, but consumes more memory space than the next lower setting, 5MP. Likewise, many more still images can be stored in memory at the 3MP, 1MP or VGA settings than at 5MP; however, these settings result in lower quality images.
The Pictures remaining count at the bottom of the Image Quality sub-menu screen updates when you highlight each setting. See Memory Capacity on page 131 for more information about how the Image Quality setting affects the number of images that can be saved in the internal memory in the camera.
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The Image Quality setting will appear in the Live View screen. The new setting remains in effect until it is changed again, even when you turn the camera off.
NOTE: When you use digital zoom, the resolution reduces as
you zoom in. See Using Digital Zoom on page 31.
NOTE: Image Quality settings do not apply when recording
video clips.

Date & Time Imprint

This setting imprints either the date or the date and time of when the image was captured in the lower left-hand corner of the image. After you select either of the Date & Time Imprint settings, the date or date and time will be imprinted on all subsequent still images that are captured, not on previously captured images.
After you have taken a picture using either the Date Only or Date & Time setting, the date or date and time that is imprinted on the image cannot be removed later.
TIP: Verify that the date and time setting is correct before
using this feature (see Date & Time on page 68).
1. In the Capture Menu (page 37), select Date & Time Imprint.
2. In the Date & Time Imprint sub­menu, use the buttons to highlight a setting.
3. Press the button to save the setting and return to the Capture Menu.
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The following table explains the settings in more detail:
Setting Description
Off The camera will not imprint a date or date & time
Date Only The camera will permanently imprint the date in the
Date & Time The camera will permanently imprint the date and
on the image.
lower left-hand corner of the image.
time in the lower left-hand corner of the image.
If the new setting is anything other than the default Off setting, the icon for the setting will appear in the Live View screen. The new setting remains in effect until it is changed again, even when you turn the camera off.
NOTE: The Date and Time setting does not apply when
recording video clips.
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EV Compensation

In difficult lighting conditions, you can use EV (Exposure Value) Compensation to override the automatic exposure setting that the camera makes.
EV Compensation is useful in scenes that contain many light objects (like a white object against a light background) or many dark objects (like a black object against a dark background). Scenes containing many light objects or many dark objects could turn out gray without the use of EV Compensation. For a scene with many light objects, increase the EV Compensation to a positive number to produce a brighter result. For a scene with many dark objects, decrease the EV Compensation to darken the scene to be closer to black.
1. In the Capture Menu (page 37), select EV Compensation.
2. In the EV Compensation sub-
menu, use the buttons to change the EV setting in 0.33 steps from -2.0 to +2.0. The new setting is applied to the Live View screen behind the menu, so you can see the effect each setting will have on the picture.
3. Press the button to save the setting and return to the Capture Menu.
If the setting is anything other than the default setting of 0.0, the number value will appear in the Live View screen next to the icon. The new setting remains in effect until it is changed again or until the camera is turned off. The EV Compensation setting resets to the default 0.0 setting when you turn the camera off.
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White Balance

Different kinds of lighting conditions cast different colors. For example, sunlight is more blue, while indoor tungsten light is more yellow. Scenes dominated by a single color may require an adjustment of the white balance setting to help the camera reproduce colors more accurately and ensure that whites appear white in the final image. You can also adjust the white balance to produce creative effects. For example, using the Sun setting can produce a warmer look to the image.
1. In the Capture Menu (page 37), select White Balance.
2. In the White Balance sub-menu,
use the buttons to highlight a setting. The new setting is applied to the Live View screen behind the menu, so you can see the effect each setting will have on the picture.
3. Press the button to save the setting and return to the Capture Menu.
The following table explains the settings in more detail:
Setting Description
Auto The camera automatically identifies and corrects for
Sun The camera balances color assuming the subject is
Shade The camera balances color assuming the subject is
scene illuminance. This is the default setting.
outdoors under sunny or bright cloudy conditions.
outdoors in shade, in dark cloudy conditions, or at dusk.
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Setting Description
Tungsten The camera balances color based on incandescent or
halogen lighting (typically found in homes).
Fluorescent The camera balances color based on fluorescent
lighting.
If the setting is anything other than the default Auto setting, the icon for the setting will appear in the Live View screen. The new setting remains in effect until it is changed again or until the camera is turned off. The White Balance setting resets to the default Auto setting when you turn the camera off.
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ISO Speed

This setting adjusts the sensitivity of the camera to light. When ISO Speed is set to the default Auto setting, the camera selects the best ISO speed for the scene.
Lower ISO speeds will capture images with the least amount of grain (or noise), but result in slower shutter speeds. If taking a picture in low light conditions without a flash at ISO 100, you may want to use a tripod. In contrast, higher ISO numbers allow faster shutter speeds, and can be used when taking pictures in dark areas without a flash, or when taking pictures of fast moving objects. Higher ISO speeds produce pictures with more grain (or noise).
1. In the Capture Menu (page 37), select ISO Speed.
2. In the ISO Speed sub-menu, use the buttons to highlight a setting.
3. Press the button to save the setting and return to the Capture Menu.
If the setting is anything other than the default Auto setting, the icon for the setting (as shown in the ISO Speed sub-menu) will appear in the Live View screen. The new setting remains in effect until it is changed again or until the camera is turned off. The ISO Speed setting resets to the default Auto setting when you turn the camera off.
NOTE: The ISO Speed setting does not apply when
recording video clips.
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3 Reviewing Images and
Video Clips
You can use Playback to review the images and video clips stored in your camera.
In addition, the Playback Menu allows you to view thumbnails of images or magnify images so you can take a closer look at them on the camera, delete images or video clips, and manipulate images. To do these things and more, see Using the Playback Menu on page 53.

Using Playback

1. Press the Live View/Playback button until the Playback icon appears in the upper left corner of the
Image Display.
2. Use the buttons to scroll through your images and video clips. Press and hold either of the buttons to scroll faster.
For video clips, indicated by the video icon, you see only the first frame for the first 2 seconds. They then begin playing automatically.
3. To change to Live View after reviewing your images and video clips, press the Live View/Playback button again.
NOTE: To hear audio clips that have been attached to your
still images, transfer them to your computer and use the HP Image Zone software.

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49
During Playback, the Image Display also indicates additional information about each image or video clip. The following table describes this information.
1
3
2
4
5
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7
6
#Icon Description
1 Playback icon, indicating the camera is in
Playback. This icon displays for the first few
seconds.
2
3 Power indicator, such as this full battery level
4
5
2
6
17 of 43
7
0:29
Displays only when an optional memory card is installed in the camera.
indicator (see Power Indicators on page 116).
Displays for the first few seconds when you enter Playback to indicate that you can scroll through the images or video clips using the
Indicates this image has been selected for printing 2 copies (see Print on page 58).
Shows the number of this image or video clip out of the total number of images and video clips that are stored in memory.
Shows the recorded length of this audio or
video clip.
Indicates this image has an audio clip
or
attached.
Indicates this is a video clip.
buttons.
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51

Total Images Summary Screen

When you press the button while viewing the last image, the Total Images Summary screen appears showing the number of pictures taken, and the number of pictures remaining. A counter indicating the total number of images selected for printing is shown in the upper left-hand corner of the screen. In addition, icons are shown in the upper right-hand corner of the screen for an optional memory card if installed (indicated by the SD icon ) and the power indicator ( Power Indicators on page 116).
see
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Using the Playback Menu

The Playback Menu allows you to delete still images or video clips, undelete images, and format the camera’s internal memory or optional memory card. Additionally, you can record audio clips to attach to an image, view thumbnails, magnify and rotate images, and select images for printing.
1. To display the Playback Menu, press the button while you are in Playback. If you are not currently in Playback, press the Live View/Playback button until you are in Playback, then press the button.
2. Use the buttons to highlight the Playback Menu option that you want to use on the left side of the Image Display. The Playback Menu options are explained later in this section.
3. Move to the image or video clip you want to use by pressing the buttons. This makes it easy to perform the same action on several images or video clips, such as deleting multiple images or video clips.
4. Select the highlighted Playback Menu option by pressing the button. Follow the instructions on the screen to complete the selected task.
5. To exit the Playback Menu, press the Live View/Playback
button. For other ways to exit a menu, see
Camera Menus on page 24.
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53
The following table summarizes the Playback Menu options.
1 2
3 4 5
#Icon Description
1 Delete—Presents a sub-menu where you can delete
the current image or video clip, delete all images and video clips, format the internal memory or an optional memory card, and undelete the last deleted image. (See Delete on page 55.)
2 View Thumbnails—Displays a thumbnail view of
images and video clip frames on the Image Display. (See Viewing Thumbnails on page 56.)
3 Magnify—Magnifies the currently displayed image.
(See Magnifying Images on page 57.)
4 Print—Allows you to specify the number of copies of
the currently displayed image to print when connected to a computer or printer. (See Print on page 58.)
5 Rotate—Rotates the currently displayed still image in
90 degree increments. (See Rotate on page 59.)
6 Record Audio—Records an audio clip to attach to
this still image. (See Record Audio on page 60.)
7 EXIT—Exits the Playback Menu.
6 7
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Delete

In the Playback Menu (page 53), when you select Delete, the Delete sub-menu displays. Use the buttons to highlight an option, and then press the button to select it.
The Delete sub-menu provides the following options:
•Cancel—Returns you to the Playback Menu without deleting the currently displayed image or video clip.
• This Image—Deletes the currently displayed image or video clip.
• All Images (in Memory/on Card)—Deletes all of the images and video clips either in internal memory, or on an optional memory card that is installed in the camera.
• Format (Memory/Card)—Deletes all of the images, video clips, and files in internal memory or on an optional memory card, and then formats the internal memory or memory card. To help prevent corrupted cards and images, use Format Card to format optional memory cards before you use them for the first time, and when you want to delete all of the images and video clips stored on them.
• Undelete Last—Recovers the most recently deleted image. (This option is only displayed after a Delete operation has been performed.) You can recover only the most recently deleted image. Once you proceed to another operation, for example, powering off the camera or taking another picture, the delete operation you performed is permanent, and the image is no longer recoverable.
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55

Viewing Thumbnails

In the Playback Menu (page 53), when you select View Thumbnails you can view the still images you have taken and the first frames of the video clips you have recorded arranged in a matrix of nine thumbnail images and video clip frames per screen.
1. In the Playback Menu, select View Thumbnails. A Thumbnail
view of up to nine images and video clip frames appears on the Image Display. A yellow border surrounds the current image or video clip frame.
2. Use the buttons to scroll horizontally to the previous or next thumbnail.
3. Use the buttons to scroll vertically to the thumbnail directly above or below the current thumbnail.
4. Press the button to exit Thumbnail view and return to Playback. The current image or video clip (that was in the
yellow border in Thumbnail view) is displayed in full view on the Image Display again.
At the bottom of the Image Display, a print icon indicates that the current image has been selected for printing, an audio icon signifies that an audio clip is attached to this still image, and a video icon signifies that the image is a video clip.
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Magnifying Images

In the Playback Menu (page 53), when you select Magnify, the currently displayed image is automatically magnified 2x. The center portion of the magnified image is displayed.
1. In the Playback Menu, select Magnify.
2. To pan around the magnified image, use the and
buttons.
3. To increase magnification to 4x, press the button. Press the button again to return to normal magnification.
4. Press the button to exit Magnify and return to Playback.
NOTE: You can only magnify still images; video clips cannot
be magnified.
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57

Print

In the Playback Menu (page 53), when you select Print, the camera displays a sub-menu that allows you to select a still image for printing.
1. In the Playback Menu, select Print. The Print selection screen
appears on the Image Display with the number of copies to print displayed in the center of the screen.
2. Use the buttons to increase or decrease the number of copies to print.
3. Use the buttons to select additional images to print.
4. After you have selected the images to be printed, press
the button to return to the Playback Menu.
Images selected for printing will be printed when you connect your camera to a PictBridge-certified printer (see Printing Images Directly from the Camera on page 62) or a computer with the HP Image Zone software installed (see
HP Image Zone Software on page 75).
NOTE: Print is not available for video clips.
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Rotate

In the Playback Menu (page 53), when you select Rotate, the camera displays a sub-menu that allows you to rotate the image in 90-degree increments.
1. In the Playback Menu, select Rotate.
2. Use the buttons to rotate the image clockwise or
counter-clockwise. The image rotates in the Image Display.
3. After you have rotated the image to the desired
orientation, press the button to save image in the new orientation.
NOTE: Rotate is not available for video clips.
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59

Record Audio

In the Playback Menu (page 53), when you select Record Audio, you can attach an audio clip to a still picture you have already taken, or you can replace an audio clip already attached to an image.
1. In the Playback Menu, select Record Audio. Audio recording starts immediately.
2. To stop recording, press the button; otherwise, the audio continues to record until the camera runs out of memory.
If the currently displayed image already has an audio clip attached to it, the Record Audio sub-menu is displayed when you select Record Audio. This sub-menu lists these options:
• Keep Current Clip—Retains the current audio clip and returns to the Playback Menu.
•Record New Clip—Begins to record audio, replacing the previous audio clip.
• Delete Clip—Deletes the current audio clip and returns to the Playback Menu.
TIP: To hear audio clips, transfer the images to which they
are attached to your computer and use the HP Image Zone software.
NOTE: Record Audio is not available for video clips.
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4 Transferring and
Printing Images

Transferring Images to a Computer

TIP: You can also perform this task using a memory card
reader (see Using a Memory Card Reader on page 78).
1. Confirm that either the HP Image Zone software or the
HP Image Zone Express (Windows only) software is installed on your computer (see Install the Software on page 17). To transfer images to a computer that does not have the HP Image Zone software installed on it, see
Using Your Camera without Installing the HP Image Zone Software on page 77.
2. Your camera came with a
special USB cable for connecting the camera to a computer. Connect the larger end of that USB cable to the computer.
3. Open the door on the side
of the camera nearest the lens and connect the smaller end of the USB cable to the USB connector on the camera.

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61
4. Turn on the camera.
On Windows: The HP Image Transfer software
provides the download functionality. In the Transfer Images from Camera/Card screen, click Start Transfer. The images are transferred to the computer. When the Image Action Summary screen appears on the computer, you can disconnect the camera from the computer.
On Macintosh: Image Capture or iPhoto provides the
download functionality. When the download is complete, you can disconnect the camera from the computer.

Printing Images Directly from the Camera

You can connect the camera directly to any PictBridge-certified printer to print images. To determine if your printer is PictBridge-certified, look for the PictBridge logo on your printer.
1. Check that the printer is turned on. There should be no blinking lights on the printer or error messages displayed about the printer. Load paper into the printer, if needed.
2. Connect your camera to the printer.
a. Make sure the camera’s USB Configuration setting
is set to Digital Camera (see USB Configuration on page 69).
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b. Using the USB cable that came with your camera, connect the larger, flat end of the USB cable to the corresponding connector on the PictBridge-certified printer.
TIP: The PictBridge connector is
usually located on the front of the printer.
3. Open the door on the side of the camera nearest the lens
and connect the small end of the USB cable to the USB connector on the camera.
4. When the camera is connected to the printer, a Print Setup menu displays on the camera. If you already selected images to print using the camera Playback Menu, the number of images selected is shown. Otherwise,
Images: ALL is displayed.
5. To change the settings in the Print Setup menu, use the
buttons on the camera to select a menu option, then
use the buttons on the camera to change the setting.
6. When the settings are correct, press the button on the camera to begin printing.
After connecting the camera to the printer, you can print the images you have selected for printing or all images in the camera.
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63
TIP: Printing directly from the camera has the following
limitation: Video clips cannot be printed directly from the camera. See your printer’s manual for more information. To avoid this limitation, use the HP Image Zone software (see HP Image Zone Software on page 75).
NOTE: If you connect the camera to a non-HP printer and
encounter problems with printing, contact your printer manufacturer. HP does not provide customer support for non-HP printers.
In addition to the method described in this section, you can also print images directly from the printer using the following method:
• If you have an optional memory card that has images or video clips stored on it that you want to print and your printer has a memory card slot, remove the optional memory card from the camera and insert it into the printer’s memory card slot to print the images or video clips. If your printer can print video clips, you can insert the memory card directly in the printer’s memory card slot and print the video clip. See your printer’s manual for specific instructions.
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5 Using the Setup Menu
The Setup Menu allows you to adjust a number of camera settings, such as the camera sounds, date and time, and the configuration of the USB.
1. While in Live View, press the Live View/Playback
button, and then press the button.
2. Scroll to the Setup Menu tab using the buttons.
3. Use the buttons to scroll through the Setup Menu
options.
4. Either press the button to select a highlighted option
and display its sub-menu, or use the buttons to change the setting for the highlighted option without going to its sub-menu.
5. Within a sub-menu, use the buttons and then the button to change the setting for the Setup Menu
option.
6. To exit the Setup Menu, press the Live View/Playback
button. For other ways to exit a menu, see
Camera Menus on page 24.

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65

Display Brightness

This setting allows you to adjust the brightness of the Image Display for the viewing conditions. You can use this setting to increase the brightness for harsh lighting environments, or reduce the brightness to extend battery life.
The default Display Brightness setting is Medium.
1. In the Setup Menu (page 65), select Display Brightness.
2. In the Display Brightness
sub-menu, highlight the brightness level you prefer for the Image Display. The new setting is applied to the Live View screen behind the menu so you can see the effect the setting will have on the display brightness.
3. Press the button to save the setting and return to the Setup Menu.
The new setting remains in effect until it is changed again, even when you turn the camera off.
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Camera Sounds

Camera sounds are the sounds that the camera makes when you turn it on, press a button, or take a picture. Camera sounds are not the audio sounds recorded with images or video clips.
The default Camera Sounds setting is On.
1. In the Setup Menu (page 65), select Camera Sounds.
2. In the Camera Sounds sub-menu, highlight Off or On.
3. Press the button to save the setting and return to the Setup Menu.
The new setting remains in effect until it is changed again, even when you turn the camera off.
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67

Date & Time

This setting allows you to set the date/time format, as well as the current date and time for the camera. This is usually done when you first set up the camera; however, you may need to re-set the date and time when you are travelling to different time zones, after the camera has been without power for an extended time, or if the date or time is incorrect.
The date/time format chosen will be used to display the date information in Playback. Also, the format chosen in this setting is what is used in the Date & Time Imprint feature (see
Date & Time Imprint on page 42).
1. In the Setup Menu (page 65), select Date & Time.
2. In the Date & Time sub-menu,
adjust the value of the highlighted selection by using the buttons.
3. Press the buttons to move to
the other selections.
4. Repeat Steps 2 and 3 until the
correct date/time format, date, and time are set.
5. Press the button to save the setting and return to the Setup Menu.
The date/time format setting remains in effect until it is changed again, even when you turn the camera off. The date and time settings also remain current as long as the camera batteries that are installed have a charge, or the batteries are removed for less than 10 minutes.
If the camera is without batteries for a prolonged period, the clock may be reset to the last date and time at which the
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camera was turned off. You may be prompted to update the date and time the next time you power on the camera.

USB Configuration

This setting determines how the camera is recognized when connected to a computer.
1. In the Setup Menu (page 65), select USB.
2. In the USB Configuration sub-menu, highlight one of these two choices:
Digital Camera—Causes the
computer to recognize the camera as a digital camera using the Picture Transfer Protocol (PTP) standard. This is the default setting on the camera, and the setting needed to configure the camera for printing to a PictBridge-certified printer.
Disk Drive—Causes the computer to recognize the
camera as a disk drive using the Mass Storage Device Class (MSDC) standard. Use this setting to transfer images to a Windows 2000, 98SE, or Me computer that does not have the HP Image Zone software installed on it (see Transferring Images to a Computer without HP Image Zone Software on page 77). You may be unable to use this setting with a Windows 98 computer that does not have the HP Image Zone software installed on it.
3. Press the button to save the setting and return to the Setup Menu.
The new setting remains in effect until it is changed again, even when you turn the camera off.
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69

Language

This setting allows you to set the language used in the camera interface, such as the text in menus.
1. In the Setup Menu (page 65),
select .
2. In the Language sub-menu, use
the and buttons to highlight the language you want to use.
3. Press the button to save the setting and return to the Setup Menu.
The new setting remains in effect until it is changed again, even when you turn the camera off.
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Move Images to Card

This option allows you to move images from the internal memory to an optional memory card that you have installed (see Install and Format a Memory Card (Optional) on page 15). This option is available in the Setup Menu if an optional memory card is installed in the camera and the internal memory contains at least one image.
1. In the Setup Menu (page 65), highlight Move Images to Card... and press the button.
2. A confirmation screen appears in the Image Display.
• If there is room on the memory card for all the images
in internal memory, the confirmation screen asks if you want to move all the images.
• If only some of the images will fit, the confirmation
screen tells you how many images it can move and asks if you want to move them.
• If no images can be moved to the memory card, the
confirmation screen displays CARD FULL.
3. To move the images, highlight Yes and press the button.
During the move, a progress bar is shown. All of the images that are successfully moved to the memory card are then deleted from the camera’s internal memory. When the move is complete, you return to the Setup Menu.
Using the Setup Menu
71

Reset Settings

This option allows you to reset the camera to the factory default settings.
1. If you have an optional memory card in the camera,
remove the memory card (see page 16).
2. In the Setup Menu (page 65), select Reset Settings....
3. In the Reset All Settings? sub-menu, highlight one of these
two choices:
Cancel—Exits the menu without resetting any of the
settings.
Yes—Resets all camera settings to their default value in the Capture Menu and Setup Menu (except Date &
Time, Language, and USB Configuration).
4. Press the button to reset settings and return to the Setup Menu.
5. If you removed an optional memory card in Step 1,
replace the memory card.
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6 Troubleshooting and
Support
This chapter contains information on the following topics:
Resetting the camera (page 74)
HP Image Zone software, including system requirements
and HP Image Zone Express (page 75)
Using the camera without installing the HP Image Zone
software (page 77)
Possible problems, causes, and solutions (page 83)
Error messages on the camera (page 95)
Error messages on the computer (page 104)
Getting assistance from HP, including web and phone
support (page 106)
NOTE: For more information about solutions to problems
mentioned here, as well as any other issues you might have with your camera or the HP Image Zone software, see the HP Customer Support website: www.hp.com/support.

Troubleshooting and Support

73

Resetting the Camera

If your camera does not respond when you press any buttons, try resetting the camera as follows:
1. Turn off the camera.
2. If you have an optional memory card installed, remove it.
(Although removing an optional memory card is not necessary for performing the reset, it eliminates the memory card as a possible cause of the problem.)
3. Remove the batteries from the camera for 5 to 10 seconds.
4. Reinsert the batteries and close the Battery/Memory card door.
5. After verifying that the camera works without an optional memory card, turn off the camera and reinsert the card if you have one.
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HP Image Zone Software

The HP Image Zone software provides several features that enhance your camera’s capabilities. With the full version of the HP Image Zone software, you can use HP Instant Share to e-mail your photos without sending large file attachments. You can also create online albums or order professionally processed prints directly from your computer.
If your computer uses the Windows operating system, the HP Image Zone software installation process (see Install the Software on page 17) automatically installs either the full version of the HP Image Zone software, the HP Image Zone Express version, or no HP Image Zone software. This depends on your computer’s system configuration, as explained in the next section. HP Image Zone Express lacks some features contained in the full version of HP Image Zone. See HP Image Zone Express (Windows Only) on page 76.

System Requirements (Windows Only)

NOTE: The system requirements in this section apply only to
computers using the Windows operating system.
Depending on your computer’s system configuration, the installation process installs either the full version of the HP Image Zone software, the HP Image Zone Express version, or no HP Image Zone software.
If your computer has Windows 2000 or XP and 128MB
of RAM or more, the installation process installs the full version of the HP Image Zone software.
If your computer has Windows 2000 or XP and between
64MB and 128MB of RAM, the installation process
Troubleshooting and Support
75
installs the HP Image Zone Express software. See
HP Image Zone Express (Windows Only) on page 76.
If your computer has Windows 98, 98 SE, or Me and at
least 64MB of RAM, the installation process installs the HP Image Zone Express software.
If your computer has less than 64MB of RAM, you cannot install the HP Image Zone software. See Using Your Camera without Installing the HP Image Zone Software on page 77.

HP Image Zone Express (Windows Only)

HP Image Zone Express has most of the features of the full version of the HP Image Zone software, including transferring images and video clips from your camera to a computer. However, you will not be able to view transferred video clips in Image Zone Express: you must view them with another viewer software package.
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Using Your Camera without Installing the HP Image Zone Software

You can still transfer images and video clips from the camera to your computer without installing either HP Image Zone or HP Image Zone Express. However, the process for transferring will be different, since normally the HP Image Zone software handles this task. See the following section for details.

Transferring Images to a Computer without HP Image Zone Software

If you do not, or cannot, install HP Image Zone on your computer, there are three ways to transfer images from your camera to the computer:
Connect your camera to the computer as a Digital
Camera (Windows XP or Mac OS X only)
Use a memory card reader
Configure the camera as a disk drive
Connecting Your Camera as a Digital Camera
If you have a Windows XP system, or a Mac OS X system, simply connect the camera to your computer directly, and the operating system will launch a program to help you transfer images. Check that your camera USB Configuration in the Setup Menu is set to Digital Camera, and connect the camera to your computer with the USB cable.
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77
Using a Memory Card Reader
If you are using a memory card in your camera, you can simply remove it from the camera and put it in a memory card reader (purchased separately). The memory card reader acts just like a floppy disk drive or CD-ROM drive. In addition, some computers and HP Photosmart printers have memory card slots built into them, and you can use these memory card slots as you would use a regular memory card reader to save images to the computer.
Transferring Images to a Windows Computer Using a Memory Card Reader
1. Remove the memory card from your camera and insert it
into the memory card reader (or the memory card slot in your computer or printer).
2. Right-click on the My Computer icon on your desktop, then select Explore from the menu.
3. A screen appears that shows a list of disk drives under My Computer. The memory card shows up as a removable
disk drive. Click on the + sign just to the left of the removable disk.
4. Two directories (folders) appear under the removable disk. Click on the + sign next to the folder called DCIM, and a subdirectory for your camera should appear. When you click on the subdirectory under DCIM, the list of your images should appear on the right side of the Explorer screen.
NOTE: You may have more than one folder in your DCIM
directory. If you cannot locate the images, check all the folders in the DCIM directory.
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5. Select all the images (in the Edit pull-down menu click on Select All), then copy them (in the Edit menu click on Copy).
6. Click on the Local Disk under My Computer. You are now
working in your computer’s hard disk drive.
7. Create a new folder under Local Disk (go to the File pull- down menu and click on New, then click on Folder. A folder called New Folder appears in the right side of the Explorer screen). While the text of this new folder is highlighted, you can type in a new name (for example, Pictures). To change the name of the folder later, you can simply right-click on the folder name, choose Rename from the menu that appears, then type in the new name.
8. Click on the new folder you just created, then go to the Edit pull-down menu and click on Paste.
9. The images you copied in Step 5 are pasted into this new
folder on your computer’s hard drive. To verify that the images were successfully transferred from the memory card, click on the new folder. You should see the same list of files in that folder that you saw when you looked at them on the memory card (Step 4).
10. When you have verified that the images were
successfully transferred from the memory card to your computer, put the card back in your camera. To free up space on the card, you can either delete the images or format the card (under the Delete option in the Playback
Menu in the camera).
NOTE: It is recommended that you format the card rather
than delete the images because it will help prevent corrupted images or cards.
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79
Transferring Images to a Macintosh Computer Using a Memory Card Reader
1. Remove the memory card from your camera and insert it
into the memory card reader (or the memory card slot in your computer or printer).
2. Depending on your computer configuration and/or the
version of the Mac OS you are running, an application called either Image Capture or iPhoto will launch automatically and guide you through the process of transferring images from your camera to your computer.
• If the Image Capture application is launched, click on
either the Download Some or Download All button to transfer the images to your computer. By default, the images will be put in the Pictures or Movies folder (depending on which kind of file they are).
• If the iPhoto application is launched, click on the
Import button to transfer the images to your computer. The images will be stored in the iPhoto application, so to access the images later, simply run iPhoto.
• If no application launches automatically or if you want to copy the images manually, look on the desktop for a disk drive icon which represents the memory card, then copy the images from there to your local hard drive. For more information about how to copy files, visit Mac Help, the help system included with your computer.
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Configuring the Camera as a Disk Drive
You can set up your camera to function as a disk drive when it is connected to your computer, so you can transfer images without using the HP Image Zone software.
NOTE: Recommended for Windows 2000, Me, and 98 SE
computers. You may be unable to use this method with Windows 98 computers.
1. Set your camera to act as a Disk Drive (you only need to
do this step once): a. Turn the camera on, press the button, then use
the button to navigate to the Setup Menu .
b. Use the button to highlight the USB menu option,
then use the button to select Disk Drive.
c. Press the Live View/Playback button to exit
the Setup Menu.
2. Connect the camera to your computer using the USB
cable.
3. At this point, the process is the same as described in Using a Memory Card Reader on pages 78, 80. On
Windows computers, the camera will appear as a removable disk in the Windows Explorer screen. On Macintosh computers, either the Image Capture or iPhoto application will launch automatically.
4. When you have finished transferring images from the camera to the computer, simply disconnect the camera from the computer. If your computer is running Windows 2000 or XP and you get an Unsafe Removal warning, disregard the warning.
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81
NOTE: On Macintosh computers, if either Image Capture or
iPhoto do not launch automatically, look on the desktop for a disk drive icon with your camera’s model number. For more information about how to copy files, visit Mac Help.
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Problems and Solutions

Problem Possible Cause Solution
The camera does not turn on.
You did not slide the lens cover far enough.
The batteries are functioning incorrectly, are dead, are installed incorrectly, are missing, or are the wrong type.
Slide the lens cover until it
clicks.
The charge in the batteries
could be low or completely drained. Try installing new or recharged batteries.
Ensure that the batteries are
installed correctly (see page 11).
Do not use ordinary
Alkaline batteries. For best results, use Energizer Lithium AA or rechargeable NiMH AA batteries.
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83
Problem Possible Cause Solution
The camera does not turn on (continued).
The Power/ Memory light is on but the Image Display is off.
The Power/ Memory light is on but the camera seems stuck and won’t operate properly.
The optional memory card is not a supported card or is corrupted.
The camera has stopped operating.
The Image Display has shut down after one minute of inactivity.
The camera may have experienced a transient problem.
The camera may have experienced a transient problem.
Ensure that the memory card is the proper type for your camera (see page 129). If the card is the proper type, remove the memory card and see if you can turn on the camera. If you can turn on the camera with the memory card removed, then the card is probably corrupted. Format the memory card with a computer and a card reader. If the camera still does not turn on, replace the memory card.
Reset the camera (see page 74).
Press the Live View/Playback
the Image Display.
Reset the camera page 74).
Reset the camera page 74).
button to re-activate
(see
(see
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Problem Possible Cause Solution
I have to replace or recharge the batteries frequently.
The camera does not respond when I press a button.
Extended Image Display use for video recordin g, excessive flash use, or Display
Brightness set to High, increases
the rate of battery drain.
The NiMH batteries you are using were recharged incorrectly, or have drained on their own because they have not been used lately.
Battery chemistry type is inappropriate for the way the camera is being used.
The camera is turned off or has shut down.
The batteries are drained.
See Extending Battery Life on page 112.
NiMH batteries are not fully charged when new, and they discharge over time whether or not they are installed in a camera. Batteries that are new or have not been charged recently must be recharged to reach full capacity (see page 117).
See Performance per Battery Type on page 114.
Turn on the camera, or turn it off and then on again.
Replace or recharge the batteries.
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85
Problem Possible Cause Solution
The camera does not respond when I press a button (continued).
A long delay occurs between pressing the Shutter button and the camera taking a picture.
The camera is connected to a computer.
The camera is processing an image.
The optional memory card is not a supported card or is corrupted.
The camera has stopped operating.
The scene is dark and the camera is taking a long exposure.
Most of the camera buttons do not respond when the camera is connected to a computer. If they respond, it is only to turn the Image Display on if it is off, or, in some cases, turn the Image Display off if it is on.
Wait until the Power/Memory light turns solid green, indicating the camera has completed processing the previously taken image.
Ensure that the memory card is the proper type for your camera (see page 129). If the card is the proper type, turn off the camera, remove the memory card, and turn on the camera. If the camera responds when you press a button, then the card is probably corrupted. Replace the memory card.
Reset the camera (see page 74).
Use the flash.
If using flash is not possible,
then use a tripod to keep the camera steady during the long exposure time.
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Problem Possible Cause Solution
A long delay occurs between pressing the Shutter button and the camera taking a picture (continued).
The camera does not take a picture when I press the Shutter button.
The camera is using a flash setting with red­eye reduction.
You did not press the Shutter button hard enough.
The internal memory or the optional memory card that is installed is full.
The optional memory card that is installed is locked.
The flash is recharging.
The camera is still saving the last picture you took.
It will take longer to take a picture with red-eye reduction. The shutter is delayed because of the additional flashes. In turn, make sure your subjects wait for the additional flashes.
Press the Shutter button all the way down.
Transfer images from the camera to your computer, then format the internal memory or the memory card (page 15 and
55). Or replace the card with a new one.
With the camera turned off, remove the memory card and switch the locking tab on the card to the unlocked position.
Wait until the flash has recharged before taking another picture.
Wait a few seconds for the camera to finish processing the last image before taking another picture.
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Problem Possible Cause Solution
My image is blurry.
The light is low and the flash is set to Flash Off
The subject was close to the camera, so the camera should have been set to the Macro focus mode.
The subject moved or you moved the camera while you took the picture.
.
In dim light, the camera
requires a longer exposure, and it is difficult to hold the camera steady for more than 1/60 of a second. Use a tripod to hold the camera steady, improve lighting conditions, or set the flash to Auto Flash page 32).
Hold the camera with two
hands as you gently press the Shutter button.
Set the camera to the Macro
, focus mode and try taking the picture again (see page 34).
Set the flash to Auto Flash
the shooting mode to Action
Hold the camera with two
hands as you press the Shutter button or use a tripod.
(see
or Flash On and set
.
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Problem Possible Cause Solution
My image is too bright.
The flash provided too much light.
You u sed EV Compensation when you should not have.
A natural or artificial source other than the flash provided too much light.
The scene had many dark objects, such as a black object on a dark background.
The Display Brightness needs to be adjusted.
Turn the flash off (see
page 32).
Move back from the subject.
Set EV Compensation to 0.0 (see
page 44).
Try taking the picture from a
different angle.
Avoid pointing the camera
directly toward a bright light or reflective surface on a sunny day.
Decrease EV Compensation
(see
Decrease the EV Compensation (see
page 44).
Set the Display Brightness in the Setup Menu to Low or Medium (see page 66).
page 44).
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Problem Possible Cause Solution
My image is too dark.
The flash was on, but the subject was too far away.
The scene had many light­colored objects, such as a white object on a light background.
There was not enough light.
A light is behind the subject.
You r finger blocked the flash.
Make sure your subject is within the flash working distance (see page 127). If not, try using the Flash Off setting (see page 32). This setting will require a longer exposure, so use a tripod.
Increase the EV Compensation (see
page 44).
Wait for natural lighting
conditions to improve.
Add indirect lighting.
Use the flash (see
Increase the EV
Compensation (see
page 44).
Use the Flash On
(see the subject. This is called fill-flash.
Increase the EV
Compensation (see
page 44).
Be sure to move your fingers away from the flash when you take a picture.
page 32).
setting
page 32) to brighten
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Problem Possible Cause Solution
My image is too dark (continued).
My image is grainy.
The Display Brightness needs to be adjusted.
The ISO Speed setting was too high.
The Image Quality setting was too low.
There was not enough light.
The camera was too warm when the picture was taken. The camera may have been on for a long time or stored in a hot location. As the camera gets hotter, images you take may have more noise, resulting in more graininess.
Set the Display Brightness in the Setup Menu to Medium or High (see page 66).
Use a lower ISO Speed setting (see page 47).
Use a higher Image Quality setting, such as 5MP Best, which has the lowest image compression (see page 40).
Wait for natural lighting
conditions to improve.
Add indirect lighting.
Use the flash (see
The effect will diminish as the camera cools. For best image quality, avoid storing the camera in very hot locations.
page 32).
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Problem Possible Cause Solution
Images are missing on my camera.
Some menu options are grayed out in the Playback Menu.
The wrong date and/or time is shown.
You installed a memory card after taking one or more images. When you install a memory card, images in internal memory are not visible.
The option is not available for the image.
The image was taken with another camera and cannot be edited on this camera.
The date and/ or time was set incorrectly or the time zone has changed.
The batteries were drained or were removed from the camera for too long.
Move the images from the internal memory to the memory card (see page 71) or remove the memory card.
This is normal behavior. For example, if a video clip is selected, you cannot rotate it.
Transfer the images from the camera to your computer (see page 61), then view or modify them using the HP Image Zone software.
Reset the date and time by using the Date & Time option in the Setup Menu (see page 68).
Reset the date and time by using the Date & Time option in the Setup Menu (see page 68).
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Problem Possible Cause Solution
The camera responds very sluggishly when trying to review images.
I cannot transfer images from the camera to my computer.
A slow optional memory card (like an MMC card) that is installed or too many images on the card can affect processing times.
The camera may be processing an image.
The HP Image Zone software is not installed on the computer.
The computer is unable to understand the Picture Transfer Protocol (PTP) standard.
See Storage on page 129 and Memory Capacity on page 131 for tips about memory cards.
Wait until the Power/Memory light turns solid green, indicating that the camera has finished processing.
Either install the HP Image Zone software (see page 17), or see Using Your Camera
without Installing the HP Image Zone Software on page 77.
Set your camera to act as a Disk Drive (see page 81).
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Problem Possible Cause Solution
I receive an error message while transferring images from the camera to my computer.
I am having a problem installing or using the HP Image Zone software.
A power surge or electrostatic discharge may have interrupted the transfer.
You r c o mputer does not have enough RAM to install the software.
Close the HP Jmage Zone Transfer software, disconnect the camera from the computer, and reset the camera (see page 74). Then, restart the image transfer process (see page 61).
Refer to the computer
requirements (see page 75).
Refer to the HP Customer
Support website: www.hp.com/support.
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Error Messages on the Camera

Message Possible Cause Solution
BATTERIES DEPLETED. Camera is shutting down.
Batteries are too low to take pictures.
UNSUPPORTED CARD
Battery power is too low to continue operation.
Battery power is too low to take a still picture or video, but you can still view images in Playback. This message appears sooner with Alkaline batteries than with NiMH or Lithium batteries.
The optional memory card that is installed in the memory slot is not a supported memory card.
Replace or recharge the batteries.
Replace or recharge the batteries.
Ensure that the memory card is the proper type for your camera (see page 129). If it is the proper type, try reformatting the memory card (see page 55).
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Message Possible Cause Solution
CARD IS UNFORMATTED. Press OK to format card.
CARD HAS WRONG FORMAT. Press OK to format card.
Unable to Format. The optional
CARD LOCKED The optional
The optional memory card that is installed needs to be formatted.
The optional memory card that is installed is formatted for a different device, such as an MP3 player.
memory card that is installed is corrupted.
memory card that is installed is locked.
Format the memory card by following the instructions on the Image Display (or remove the card from the camera if you do not want it to be formatted). Formatting the memory card will delete all files on the card.
Re-format the memory card by following the instructions on the Image Display (or remove the card from the camera if you do not want it to be re­formatted). Formatting the memory card will delete all files on the card.
Replace the memory card, or if you have a memory card reader, try formatting the card on you r computer. See your card reader documentation for instructions.
With the camera turned off, remove the memory card from the camera and switch the locking tab on the card to the unlocked position.
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Message Possible Cause Solution
MEMORY FULL
or
CARD FULL
Memory/card too full to record audio.
Insufficient space on card to rotate image.
or
Insufficient space in memory to rotate image.
There is insufficient room to save more images in internal memory or on the optional memory card that is installed.
There is insufficient room to record audio in internal memory or on the optional memory card that is installed.
There is insufficient room in internal memory or on the optional memory card to save a rotated image.
Transfer images from the camera to your computer, then delete all images in internal memory or on the memory card (see page 55). Or replace the card with a new one.
Transfer images, video clips, and/or audio files from the camera to your computer, then delete enough files in internal memory or on the memory card to make enough room for the audio recording (see page 55). Or replace the card with a new one.
Delete an image to free
up memory space, then try rotating the image again.
Transfer i mag es from
the camera to your computer, then rotate the image using the HP Image Zone software or another image editing package.
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97
Message Possible Cause Solution
The image is too large to magnify.
The image is too large to rotate.
CARD IS UNREADABLE
Unknown image error. Unable to complete request.
The image was probably taken with another camera.
The image was probably taken with another camera.
The camera is having trouble reading the optional memory card that is installed. The card may be corrupted or an unsupported type.
The camera could not complete the image modification you requested.
Transfer the image to your computer and resize it using the HP Image Zone software.
Transfer the image to your computer and rotate it using the HP Image Zone software.
Try turning the camera
off and then back on.
Ensure that the memory
card is the proper type for your camera (see page 129). If the memory card is the proper type, try re­formatting the card using the Format option in the Delete sub-menu of the Playback Menu (see page 55). If it will not format, it is probably corrupted. Replace the memory card.
Tr y modifying the
image again.
If the same message
displays, transfer the image to your computer and modify it using the HP Image Zone software.
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Message Possible Cause Solution
PROCESSING... The camera is
processing data, such as saving the last picture you took.
CHARGING FLASH...
ERROR SAVING IMAGE.
or
ERROR SAVING VIDEO.
The camera is recharging the flash.
The optional memory card that is installed was removed before the camera finished writing to the card or was half-locked.
If you are in Live View, wait a few seconds for the camera to finish processing before taking another picture or pressing another button.
It takes longer to charge the flash when the battery is low. If you see this message a lot, you may need to replace or recharge the battery.
Always wait until the
Powe r/Memory light stops blinking before removing the memory card from the camera.
With the camera
turned off, remove the memory card and check to see if the locking tab on the edge of the card is fully in the unlocked position.
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99
Message Possible Cause Solution
Cannot display image <filename>.
Camera has experienced an error.
or
Camera has experienced an error and is shutting down.
Unknown USB device.
Unsupported printer
The image was taken with another camera or the image file was corrupted when the camera was shut down improperly.
The camera may have experienced a transient problem.
The camera is connected to a USB device that it does not recognize.
The printer is an unsupported device.
The image may still be
okay. Transfer the image to a computer and try opening it with the HP Image Zone software.
Do not remove the
memory card when the camera is turned on.
Turn the camera off, if it is on, and then on again. If that does not fix the problem, try resetting the camera (see page 74). If the problem persists, note the error code and then call HP Support (see page 106).
Make sure that the camera is connected to a supported printer or computer.
Connect the camera to a PictBridge-certified printer. Or connect the camera to a computer and print from there instead.
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