Hewlett Packard CR768A User Manual

HP Officejet 7110 Wide Format ePrinter

User Guide

Edition 1, 1/2013

Hewlett-Packard Company notices

The information contained in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

Microsoft, Windows, Windows XP, Windows Vista, Windows 7, and Windows 8 are U.S. registered trademarks of Microsoft Corporation.

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.

Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1. Read and understand all instructions in the documentation that comes with the printer.

2. Observe all warnings and instructions marked on the product.

3. Unplug this product from wall outlets before cleaning.

4. Do not install or use this product near water, or when you are wet.

5. Install the product securely on a stable surface.

6. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.

7. If the product does not operate normally, see

8. There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

Solve a problem.

1 Get started

Accessibility................................................................................................................................6

HP EcoSolutions (HP and the Environment)..............................................................................6

Manage Power......................................................................................................................7

Optimize Printing Supplies...................................................................................................8

Understand the printer parts.......................................................................................................8

Front view.............................................................................................................................8

Printing supplies area...........................................................................................................9

Control panel........................................................................................................................9

Back view............................................................................................................................10

Select print paper.....................................................................................................................10

Recommended papers for printing.....................................................................................11

Recommended papers for photo printing...........................................................................12

Tips for selecting and using paper......................................................................................12

Load paper...............................................................................................................................13

Load standard-size paper...................................................................................................13

Load envelopes..................................................................................................................14

Load cards and photo paper...............................................................................................15

Load custom-size paper.....................................................................................................15

Turn the printer off....................................................................................................................16

Update the printer.....................................................................................................................16

Install the accessories..............................................................................................................17

Install the automatic two-sided printing accessory (duplexer)............................................17

Turn on accessories in the printer driver............................................................................17

To turn on accessories (Windows)...............................................................................18

To turn on accessories on (Mac OS X)........................................................................18

Maintain the printer...................................................................................................................18

Clean the exterior ..............................................................................................................18

Restore factory defaults......................................................................................................18

Open the HP printer software (Windows).................................................................................19

2Print

Print documents........................................................................................................................20

Print documents (Windows)................................................................................................20

Print documents (Mac OS X)..............................................................................................21

Print brochures.........................................................................................................................21

Print brochures (Windows).................................................................................................21

Print brochures (Mac OS X)................................................................................................22

Print on envelopes....................................................................................................................22

Print on envelopes (Windows)............................................................................................22

Print on envelopes (Mac OS X)..........................................................................................23

Print photos..............................................................................................................................23

Print photos on photo paper (Windows).............................................................................23

Print photos on photo paper (Mac OS X)...........................................................................24

Print on special and custom-sized paper..................................................................................25

Print on special or custom-sized paper (Mac OS X)...........................................................25

Set up custom sizes (Mac OS X)........................................................................................25

Print borderless documents or photos......................................................................................26

Print borderless documents or photos (Windows)..............................................................26

Print borderless documents or photos (Mac OS X)............................................................26

Print on both sides (duplexing).................................................................................................27

Perform two-sided printing (Windows)................................................................................27

Perform two-sided printing (Mac OS X)..............................................................................27

3HP ePrint

Set up HP ePrint.......................................................................................................................29

Set up HP ePrint using the embedded web server.............................................................29

Set up HP ePrint using the HP printer software ................................................................30

Use HP ePrint...........................................................................................................................31

Print using HP ePrint..........................................................................................................31

Find the printer's email address..........................................................................................31

Turn off HP ePrint...............................................................................................................31

Remove Web Services.............................................................................................................32

4 Work with ink cartridges

Information on ink cartridges and the printhead.......................................................................33

Check the estimated ink levels.................................................................................................34

Print when one or more ink cartridges are depleted.................................................................34

Replace the ink cartridges........................................................................................................35

Store printing supplies..............................................................................................................37

Anonymous usage information storage....................................................................................37

5 Solve a problem

HP support................................................................................................................................38

Obtain electronic support....................................................................................................39

HP support by phone..........................................................................................................39

Before you call..............................................................................................................39

Phone support period...................................................................................................40

Telephone support numbers.........................................................................................40

After the phone support period.....................................................................................42

General troubleshooting tips and resources.............................................................................42

Solve printer problems..............................................................................................................42

The printer shuts down unexpectedly.................................................................................43

Alignment fails....................................................................................................................43

The printer is not responding (nothing prints).....................................................................43

The printer prints slowly......................................................................................................44

The printer is making some unexpected noises.................................................................45

Blank or partial page printed...............................................................................................45

Something on the page is missing or incorrect...................................................................46

Placement of the text or graphics is wrong.........................................................................46

Print quality troubleshooting.....................................................................................................47

Solve paper-feed problems......................................................................................................52

Solve problems using HP ePrint and HP websites...................................................................54

Solve problems using HP ePrint.........................................................................................54

Solve problems using HP websites....................................................................................55

Contents

Configure your firewall software to work with the printer..........................................................55

Solve printer management problems........................................................................................56

Embedded web server cannot be opened..........................................................................56

Solve network problems...........................................................................................................57

Solve Ethernet network problems.......................................................................................57

Solve wireless problems.....................................................................................................58

Basic wireless troubleshooting.....................................................................................58

Advanced wireless troubleshooting..............................................................................59

After resolving the problems.........................................................................................65

Reset the Printer Network Settings....................................................................................65

Troubleshoot installation issues...............................................................................................66

Hardware installation suggestions......................................................................................66

HP software installation suggestions..................................................................................66

Understand the Printer Status Report......................................................................................67

Understand the network configuration page.............................................................................69

Printhead maintenance.............................................................................................................71

Clean the printhead............................................................................................................72

Align the printhead..............................................................................................................72

Uninstall and reinstall the HP software.....................................................................................73

Clear jams.................................................................................................................................74

Clear paper jams................................................................................................................75

Avoid paper jams................................................................................................................77

Control panel lights reference...................................................................................................77

A Technical information

Warranty information................................................................................................................84

Hewlett-Packard limited warranty statement......................................................................85

Ink cartridge warranty information......................................................................................86

Printer specifications................................................................................................................87

Physical specifications........................................................................................................87

Product features and capacities.........................................................................................87

Processor and memory specifications................................................................................88

System requirements..........................................................................................................88

Network protocol specifications..........................................................................................88

Embedded web server specifications.................................................................................88

Paper specifications...........................................................................................................88

Understand specifications for supported paper............................................................88

Set minimum margins...................................................................................................92

Guidelines for printing on both sides of a page............................................................93

Print resolution....................................................................................................................93

HP ePrint and HP website specifications...........................................................................93

HP ePrint specifications................................................................................................93

HP website specifications.............................................................................................94

Environmental specifications..............................................................................................94

Electrical specifications.......................................................................................................94

Acoustic emission specifications........................................................................................94

Regulatory information.............................................................................................................95

Regulatory model number..................................................................................................95

FCC statement....................................................................................................................96

Notice to users in Korea.....................................................................................................96

VCCI (Class B) compliance statement for users in Japan..................................................97

Notice to users in Japan about the power cord..................................................................97

Noise emission statement for Germany.............................................................................97

GS Declaration (Germany).................................................................................................97

European Union Regulatory Notice....................................................................................97

Regulatory information for wireless products.....................................................................98

Exposure to radio frequency radiation..........................................................................99

Notice to users in Brazil................................................................................................99

Notice to users in Canada..........................................................................................100

Notice to users in Taiwan...........................................................................................100

Notice to users in Mexico............................................................................................101

Notice to users in Japan.............................................................................................101

Environmental product stewardship program.........................................................................102

Paper use.........................................................................................................................102

Plastics.............................................................................................................................102

Material safety data sheets...............................................................................................102

Recycling program............................................................................................................102

HP inkjet supplies recycling program...............................................................................102

Disposal of waste equipment by users in private households in the European

Union................................................................................................................................103

Power consumption..........................................................................................................104

Chemical Substances.......................................................................................................104

Battery information...........................................................................................................104

Battery disposal in Taiwan..........................................................................................104

Attention California users...........................................................................................104

Battery disposal in the Netherlands............................................................................105

RoHS notices (China only)...............................................................................................105

RoHS notices (Ukraine only)............................................................................................105

Third-party licenses................................................................................................................106

B HP supplies and accessories

Order printing supplies online.................................................................................................114

Supplies..................................................................................................................................114

Ink cartridges....................................................................................................................114

HP paper...........................................................................................................................115

CNetwork setup

Change basic network settings...............................................................................................116

View and print network settings........................................................................................116

Turn the wireless radio on and off....................................................................................116

Change advanced network settings.......................................................................................116

Set link speed...................................................................................................................117

View IP settings................................................................................................................117

Change IP settings...........................................................................................................117

Reset network settings.....................................................................................................117

Contents

Set up the printer for wireless communication........................................................................117

Before you begin..............................................................................................................118

Set up the printer on your wireless network.....................................................................118

Set up the printer using the HP printer software.........................................................118

Set up the printer using WiFi Protected Setup (WPS)................................................119

Set up the printer using the embedded web server (EWS)........................................119

Change the connection type.............................................................................................120

To change from an Ethernet connection to a wireless connection.............................120

To change from a USB connection to a wireless connection.....................................120

To change from a wireless connection to a USB or Ethernet connection .................120

Test the wireless connection............................................................................................121

Guidelines for ensuring wireless network security............................................................121

Overview of security settings......................................................................................121

Add hardware addresses to a wireless router (MAC filtering)....................................121

Other wireless security guidelines..............................................................................122

Guidelines for reducing interference on a wireless network.............................................122

HP wireless direct printing......................................................................................................122

Turn on HP wireless direct printing...................................................................................123

Print from a wireless-capable mobile device....................................................................123

Print from a wireless-capable computer...........................................................................124

Print from a wireless-capable computer (Windows)...................................................124

Print from a wireless-capable computer (Mac OS X).................................................124

D Printer management tools

Toolbox (Windows).................................................................................................................125

HP Utility (Mac OS X).............................................................................................................125

Embedded web server............................................................................................................125

About cookies...................................................................................................................126

To open the embedded web server..................................................................................126

Index............................................................................................................................................136

1 Get started

This guide provides details about how to use the printer and how to resolve problems.

Accessibility

•

HP EcoSolutions (HP and the Environment)

•

Understand the printer parts

•

Select print paper

•

Load paper

•

Turn the printer off

•

Update the printer

•

Install the accessories

•

Maintain the printer

•

Open the HP printer software (Windows)

NOTE: If you are using the printer with a computer running Windows XP Starter Edition, Windows Vista Starter Edition, Windows 7 Starter Edition, or Windows 8 Starter Edition, some features might not be available. For more information, see System requirements.

Accessibility

The printer provides a number of features that make it accessible for people with disabilities.

Visual

The HP software provided with the printer is accessible for users with visual impairments or low vision by using your operating system's accessibility options and features. The software also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the HP software have simple text or icon labels that convey the appropriate action.

Mobility

For users with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.

Support

For more details about the accessibility of this printer and HP's commitment to product accessibility, visit HP's website at

For accessibility information for Mac OS X, visit the Apple website at accessibility.

www.hp.com/accessibility.

www.apple.com/

HP EcoSolutions (HP and the Environment)

Hewlett-Packard is committed to helping you optimize your environmental footprint and empowering you to print responsibly—at home or in the office.

6 Get started

For more detailed information about environmental guidelines HP follows during the manufacturing process, see information about HP's environmental initiatives, visit

This section contains the following topics:

•

Manage Power Optimize Printing Supplies

•

Manage Power

To conserve electricity, the printer comes with the following features:

Sleep mode

Power usage is reduced while in Sleep mode. After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity.

To change the setting, complete the following steps:

1. Open the EWS. For more information, see

2. Click the Settings tab.

3. In the Power Management section, click Energy Save Mode and select the desired

option.

4. Click Apply.

Auto Power-Off

Auto Power-Off is automatically enabled by default when you turn on the printer. When Auto Power-Off is enabled, the printer will automatically turn off after 8 hours of inactivity to help reduce energy use. Auto Power-Off is automatically disabled when the printer establishes a wireless or Ethernet (if supported) network connection. You can change the Auto Power-Off setting from the printer software. Once you change the setting, the printer will maintain the setting that you choose. Auto Power-Off turns the printer off completely, so you must use the power button to turn the printer back on.

Windows: Open Toolbox. (For more information, see Advanced Settings tab, click Change, and then select the preferred amount of time.

Mac OS X: Open HP Utility. (For more information, see Printer Settings section, click Power Management, and then select the preferred

amount of time.

Environmental product stewardship program. For more

www.hp.com/ecosolutions.

Embedded web server.

Open the Toolbox.) In the

HP Utility (Mac OS X).) In the

TIP: If you are printing through a wireless or Ethernet connection over a network, Auto Power-Off should be disabled to ensure that print jobs do not get lost. Even when Auto Power-Off is disabled, the printer will enter a Sleep mode after 5 minutes of inactivity to help reduce energy use.

NOTE: The printer's Sleep Mode and Auto Power-Off features are temporarily not available if one or more of the ink cartridges are missing. After the cartridge is reinstalled, these features resume.

CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. Never turn off the printer when ink cartridges are missing.

HP EcoSolutions (HP and the Environment) 7

Chapter 1

Optimize Printing Supplies

To optimize printing supplies such as ink and paper, try the following:

• Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit

www.hp.com/recycle.

• Optimize paper usage by printing on both sides of the paper. If the printer has an HP automatic two-sided printing accessory (duplexer), see (duplexing). Otherwise, you can first print just the odd pages, flip the pages over, and then print just the even pages.

• Save ink and paper when printing web content with HP Smart Print. For more information, visit

www.hp.com/go/smartprint.

• Change the print mode to a draft setting. The draft setting uses less ink.

• Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the cartridges.

Understand the printer parts

This section contains the following topics:

•

Front view Printing supplies area

• Control panel

• Back view

•

Print on both sides

Front view

1 Ink cartridge access door

2 Input tray

3 Paper guides

4 Tray extender

5 Output tray

Power button and light

8 Get started

Printing supplies area

1 Ink cartridge access door

2 Ink cartridges

3 Printhead assembly

NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Do not turn off the printer when a cartridge is missing.

Control panel

For more information, see Control panel lights reference.

ePrint button and light

Ethernet light

Understand the printer parts 9

Chapter 1

Back view

(continued)

Wireless button and light

Network Information button

Cancel button

Resume button and light

Alert light

Ink cartridge lights

Power button and light

1 USB port

2 Ethernet network port

3 Power input

4 Rear access panel

Select print paper

The printer is designed to work well with most types of office paper. It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at

10 Get started

www.hp.com for more information about HP paper.

HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks, and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

This section contains the following topics:

•

Recommended papers for printing Recommended papers for photo printing

• Tips for selecting and using paper

•

Recommended papers for printing

If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing.

Depending on your country/region, some of these papers might not be available.

HP Brochure Paper

HP Professional Paper

HP Brochure and Flyer Paper

HP Tri-fold Brochure Paper

HP Premium Presentation Paper

HP Professional Paper

HP Bright White Inkjet Paper

HP Printing Paper HP Printing Paper is a high-quality multifunction paper. It produces

HP Office Paper HP Office Paper is a high-quality multifunction paper. It is suitable for

HP Office Recycled Paper

HP Premium Plus Photo Paper

HP Advanced Photo Paper

HP Everyday Photo Paper

These papers are glossy-coated or matte-coated on both sides for twosided use. They are the perfect choice for producing professional quality marketing materials such as brochures and mailers, as well as business graphics for report covers and calendars.

These papers are heavy two-sided matte papers perfect for presentations, proposals, reports, and newsletters. They are heavyweight for an impressive look and feel.

HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-sided color usage with no showthrough, which makes it ideal for newsletters, reports, and flyers. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors.

documents that look and feel more substantial than documents printed on standard multipurpose or copy paper. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors.

copies, drafts, memos and other everyday documents. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors.

HP Office Recycled Paper is a high-quality multifunction paper made with 30% recycled fiber. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors.

HP's best photo paper is heavyweight for producing professional quality photos. Features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes – glossy or soft-gloss (satin matte). It is acid-free for longer lasting documents.

This thick photo paper features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a store processed photo. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13x18 cm (5 x7 inch), A3, and two finishes – glossy or softgloss (satin matte). It is acid-free for longer lasting documents.

Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This affordable photo paper dries quickly for

Select print paper 11

Chapter 1

easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. Available in semi-gloss finish in 8.5 x 11 inch, A4, 4 x 6 inch, and 10 x 15 cm. It is acid-free for longer lasting documents.

To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products &

Services, and select Ink & Toner.

NOTE: At this time, some portions of the HP website are available in English only.

Recommended papers for photo printing

For the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing.

Depending on your country/region, some of these papers might not be available.

HP Premium Plus Photo Paper

HP Advanced Photo Paper

HP Everyday Photo Paper

HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges

Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This affordable, photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. Available in semi-gloss finish in 8.5 x 11 inch, A4, 4 x 6 inch, and 10 x 15 cm. It is acid-free for longer lasting documents.

and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print. Great for printing out an entire vacation's worth of photos or multiple prints to share.

To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products &

Services and select Ink & Toner.

NOTE: At this time, some portions of the HP website are available in English only.

Tips for selecting and using paper

For the best results, observe the following guidelines.

• Always use paper that conforms to the printer specifications. For more information, see

Paper specifications.

• Load only one type of paper at a time into a tray.

12 Get started

• When loading the trays, make sure the paper is loaded correctly. For more information, see

• Do not overload the tray. For more information, see

• To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the trays:

◦ Multipart forms ◦ Media that is damaged, curled, or wrinkled ◦ Media with cutouts or perforations ◦ Media that is heavily textured, embossed, or does not accept ink well ◦ Media that is too lightweight or stretches easily ◦ Media that contains staples or clips

Load paper

This section provides instructions for loading paper into the printer.

•

Load standard-size paper Load envelopes

• Load cards and photo paper

• Load custom-size paper

•

Load standard-size paper

Use these instructions to load standard–size paper.

1. Lift the output tray.

2. Slide the paper guides out as far as possible.

Load paper.

NOTE: If the paper is too long, pull the input tray to extend it.

3. Load the paper in portrait orientation and with the side to be printed facing down.

Make sure the stack of paper aligns with the right and back edges of the tray and does not exceed the line marking in the tray.

NOTE: Do not load paper while the printer is printing.

4. Slide the paper guides in the tray to adjust them for the paper size that you have

loaded.

Load paper 13

Chapter 1

5. Lower the output tray.

6. Pull out the output tray extension.

Load envelopes

Use these instructions to load envelopes.

1. Lift the output tray.

2. Slide the paper guides out as far as possible.

3. Insert the envelopes print-side down and load according to the graphic.

Make sure the stack of envelopes does not exceed the line marking in the tray.

4. Slide the paper guides in the tray to adjust them for the envelope size that you have loaded.

14 Get started

NOTE: Do not load paper envelopes while the printer is printing.

5. Lower the output tray.

6. Pull out the output tray extension.

Load cards and photo paper

Use these instructions to load cards and photo paper.

1. Lift the output tray.

2. Slide the paper guides out as far as possible.

3. Insert the paper print-side down along the right edge of the main tray.

Make sure the stack of paper aligns with the right and back edges of the tray and does not exceed the line marking in the tray. If the photo paper has a tab along one edge, make sure the tab is pointing towards the front of the printer.

NOTE: Do not load cards or photo paper while the printer is printing.

4. Slide the paper guides in the tray to adjust them for the paper size that you have

loaded.

5. Lower the output tray.

6. Pull out the output tray extension.

Load custom-size paper

Use these instructions to load custom-size paper.

CAUTION: Use only custom-size paper that is supported by the printer. For more information, see

Paper specifications.

Load paper 15

Chapter 1

1. Lift the output tray.

2. Slide the paper guides out as far as possible.

3. Insert the paper print-side down along the right of the main tray.

Make sure the stack of paper aligns with the right and back edges of the tray, and does not exceed the line marking in the tray.

NOTE: Do not load paper while the printer is printing.

4. Slide the paper guides in the tray to adjust them for the paper size that you have

loaded.

5. Lower the output tray.

6. Pull out the output tray extension.

Turn the printer off

Always turn off the printer by pressing the (Power) button located on the printer. Wait until the power light turns off before unplugging the power cord or turning off a power strip.

CAUTION: If you incorrectly turn the printer off, the print carriage might not return to the correct position, causing printhead problems and print quality issues.

CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues, possible extra ink usage, or damage to the ink system. Never turn off the printer when ink cartridges are missing.

Update the printer

HP is always working to improve the performance of its printers and bring you the latest features. If the printer is connected to a network and Web Services has been enabled, you can check for and install printer updates.

To update the printer, complete the following steps:

1. Open the EWS. For more information, see

2. Click the Web Services tab.

Embedded web server.

16 Get started

3. In the Web Services Settings section, click Product Update, click Check Now, and follow the on-screen instructions.

4. If the printer update option is not available, follow these instructions: a.In the Web Services Settings section, click Setup, click Continue, and follow

the on-screen instructions.

b. If prompted, choose to allow the printer to check for and install printer updates.

NOTE: If a printer update is available, the printer downloads and installs the

update, and then restarts.

NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the on-screen instructions to set up a proxy server. If you do not have the details, contact your network administrator or the person who set up the network.

Install the accessories

This section contains the following topics:

•

Install the automatic two-sided printing accessory (duplexer) Turn on accessories in the printer driver

•

Install the automatic two-sided printing accessory (duplexer)

You can print on both sides of a sheet of paper automatically. For information on using the duplexer, see

To install the duplexer:

Slide the duplexer into the back of the printer until the unit locks into place. Do not press the buttons on either side of the duplexer when installing the unit; use them only for removing the unit from the printer.

Print on both sides (duplexing).

Turn on accessories in the printer driver

• To turn on accessories (Windows) To turn on accessories on (Mac OS X)

•

Install the accessories 17

Chapter 1

To turn on accessories (Windows)

1. Click Start, and then click Printers, Printers and Faxes, or Devices and Printers.

- Or Click Start, click Control Panel, and then double-click Printers.

- Or On the Start screen, click Control Panel, and then click View devices and

printers.

2. Right-click the printer icon, and then click Properties.

3. Select the Device Settings tab. Click the accessory that you want to turn on, click Installed from the drop-down menu, and then click OK.

To turn on accessories on (Mac OS X)

Mac OS X automatically turns on all accessories in the printer driver when you install the printer software. If you add a new accessory later, follow these steps:

1. Open the System Preferences and then select Print & Fax or Print & Scan.

2. Select the printer from list of printers, and then click Options & Supplies.

3. Click the Driver tab.

4. Select the options you want to install, and then click OK.

Maintain the printer

This section provides instructions for keeping the printer in top working condition. Perform these maintenance procedures as necessary.

•

Clean the exterior Restore factory defaults

•

Clean the exterior

WARNING! Before cleaning the printer, turn off the power and unplug the power

cord from the electrical socket.

Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. Keep fluids away from the interior of the printer, as well as from the printer control panel.

Restore factory defaults

This section provides instructions about how to restore your printer back to the factory defaults.

▲

On the printer control panel, press and hold the

(Wireless) button , approximately five seconds, and then release the buttons.

18 Get started

(Resume) button and the

Open the HP printer software (Windows)

Open the HP printer software by doing one of the following:

• From the computer desktop, click Start, select Programs or All Programs, click HP, click the folder for the printer, and then select the icon with the printer's name.

• On the Start screen, right-click an empty area on the screen, click All Apps on the app bar, and then click the icon with the printer's name.

Open the HP printer software (Windows) 19

2Print

Most print settings are automatically handled by the software application. Change the settings manually only when you want to change print quality, print on specific types of paper, or use special features. For more information, see

Choose a print job to continue:

Select print paper.

Print documents

Print brochures

Print on envelopes

Print photos

Print on special and customsized paper

Print documents

Follow the instructions for your operating system.

•

Print documents (Windows) Print documents (Mac OS X)

•

TIP: This printer includes HP ePrint, a free service from HP that allows you to print documents on your HP ePrint-enabled printer anytime, from any location, without any additional software or printer drivers. For more information, see

Print documents (Windows)

1. Load paper in the tray. For more information, see Load paper.

2. On the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

20 Print

Print borderless documents or photos

HP ePrint.

4. To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties,

Options, Printer Setup, Printer, or Preferences.

5. Change the paper orientation on the Layout tab, and paper source, media type, paper

size, and quality settings on the Paper/Quality tab. To print in black and white, click the Advanced button, and then select Black Ink

Only from the Print in Grayscale drop-down list under Printer Features.

6. Click OK.

7. Click Print or OK to begin printing.

Print documents (Mac OS X)

1. Load paper in the tray. For more information, see Load paper.

2. From the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected in the Format For pop-up menu.

If you do not see print options in the Print dialog, do the following:

• Mac OS X v10.6: Click the blue disclosure triangle next to the printer selection.

• OS X Lion: Click Show Details.

4. Select a paper size from the pop-up menu. If the Paper Size pop-up menu is not in the Print dialog, click the Page Setup button.

When you are done selecting the paper size, click OK to close Page Setup and return to the Print dialog.

5. Click Print.

Print brochures

Follow the instructions for your operating system.

•

Print brochures (Windows) Print brochures (Mac OS X)

•

Print brochures (Windows)

NOTE: To set print settings for all print jobs, make the changes in the HP software

provided with the printer. For more information on the HP software, see management tools.

1. Load paper in the tray. For more information, see Load paper.

2. On the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

4. To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties,

Options, Printer Setup, Printer, or Preferences.

HP ePrint.

Printer

Print brochures 21

Chapter 2

5. Change the paper orientation on the Layout tab, and paper source, media type, paper size, and quality settings on the Paper/Quality tab. To print in black and white, click the Advanced button, and then select Black Ink

Only from the Print in Grayscale drop-down list under Printer Features.

6. Click OK.

7. Click Print or OK to begin printing.

Print brochures (Mac OS X)

1. Load paper in the tray. For more information, see Load paper.

2. From the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected in the Format For pop-up menu.

If you do not see print options in the Print dialog, do the following:

• Mac OS X v10.6: Click the blue disclosure triangle next to the printer selection.

• OS X Lion: Click Show Details.

4. Select a paper size from the pop-up menu. If the Paper Size pop-up menu is not in the Print dialog, click the Page Setup button.

When you are done selecting the paper size, click OK to close Page Setup and return to the Print dialog.

5. Click Paper Type/Quality from the pop-up menu, and then select the following settings:

• Paper Type: The appropriate brochure paper type

• Quality: Normal or Best

6. Select any other print settings that you want, and then click Print to begin printing.

Print on envelopes

Avoid envelopes with the following characteristics:

• Very slick finish

• Self-stick adhesives, clasps, or windows

• Thick, irregular, or curled edges

• Areas that are wrinkled, torn, or otherwise damaged

Make sure the folds of envelopes you load in the printer are sharply creased.

NOTE: For more information about printing on envelopes, see the documentation available with the software program you are using.

Follow the instructions for your operating system.

•

Print on envelopes (Windows) Print on envelopes (Mac OS X)

•

Print on envelopes (Windows)

1. Load envelopes print-side down in the tray. For more information, see Load paper.

2. On the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

22 Print

4. To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties,

Options, Printer Setup, Printer, or Preferences.

5. On the Layout tab, change the orientation to Landscape.

6. Click Paper/Quality, and then select the appropriate envelope type from the Paper Size drop-down list.

TIP: You can change more options for the print job by using the features

available on the other tabs in the dialog box.

7. Click OK, and then click Print or OK to begin printing.

Print on envelopes (Mac OS X)

1. Load envelopes print-side down in the tray. For more information, see Load paper.

2. From the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected in the Format For pop-up menu.

If you do not see print options in the Print dialog, do the following:

• Mac OS X v10.6: Click the blue disclosure triangle next to the printer selection.

• OS X Lion: Click Show Details.

4. Select a paper size from the pop-up menu. If the Paper Size pop-up menu is not in the Print dialog, click the Page Setup button. When you are done selecting the paper size, click OK to close Page Setup and return to the Print dialog.

5. Select the Orientation option.

6. Select any other print settings that you want, and then click Print to begin printing.

Print photos

Do not leave unused photo paper in the input tray. The paper might start to curl, which could impair the quality of your printout. Photo paper should be flat before printing.

Follow the instructions for your operating system.

•

Print photos on photo paper (Windows) Print photos on photo paper (Mac OS X)

•

TIP: This printer includes HP ePrint, a free service from HP that allows you to print documents on your HP ePrint-enabled printer anytime, from any location, and without any additional software or printer drivers. For more information, see

Print photos on photo paper (Windows)

1. Load paper in the tray. For more information, see Load paper.

2. On the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

4. To change settings, click the option that opens the printer Properties dialog box. Depending on your software application, this option might be called Properties,

Options, Printer Setup, Printer, or Preferences.

HP ePrint.

Print photos 23

Chapter 2

5. On the Paper/Quality tab, select the appropriate photo paper type from the Media drop-down menu.

NOTE: Maximum DPI is only supported for color printing on HP Premium Plus Photo Papers and HP Advanced Photo Papers.

6. Click Advanced, and then select Best or Maximum DPI from the Output Quality drop-down menu.

7. To print the photo in black and white, click the Print in Grayscale drop-down menu, and then select one of the following options:

High-Quality Grayscale: uses all the available colors to print your photo in grayscale. This creates smooth and natural shades of gray.

8. Click OK, and then click Print or OK to begin printing.

Print photos on photo paper (Mac OS X)

1. Load photo paper print-side down in the tray. For more information, see Load

paper.

2. From the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

If you do not see print options in the Print dialog, do the following.

• Mac OS X v10.6: Click the blue disclosure triangle next to the printer selection.

• OS X Lion: Click Show Details.

4. Select a paper size from the pop-up menu. If the Paper Size pop-up menu is not in the Print dialog, click the Page Setup button.

When you are done selecting the paper size, click OK to close Page Setup and return to the Print dialog.

5. Click Paper Type/Quality from the pop-up menu, and then select the following settings:

• Paper Type: The appropriate photo paper type

• Quality: Best or Maximum dpi

6. If necessary, change the photo and color options: a. Click the disclosure triangle beside Color Options and select the appropriate

Photo Fix options:

• Off: Applies no automatic adjustments to the image.

• Basic: Automatically focuses the image; moderately adjusts image sharpness.

b. To print the photo in black and white, click Grayscale from the Color pop-up

menu, and then select one of the following options: High Quality: Uses all the available colors to print your photo in grayscale. This

creates smooth and natural shades of gray.

7. Select any other print settings that you want, and then click Print to begin printing.

24 Print

Print on special and custom-sized paper

If your application supports custom-sized paper, set the size in the application before printing the document. If not, set the size in the printer driver. You might need to reformat existing documents to print them correctly on custom-sized paper.

Use only custom-sized paper that is supported by the printer. For more information, see Paper specifications.

NOTE: Defining custom-sized paper sizes is only available in the HP printing software in Mac OS X.

• Print on special or custom-sized paper (Mac OS X) Set up custom sizes (Mac OS X)

•

Print on special or custom-sized paper (Mac OS X)

NOTE: Before you can print on custom-sized paper, you must set up the custom

sizes in the HP software provided with the printer. For instructions, see sizes (Mac OS X).

1. Load the appropriate paper in the tray. For more information, see Load paper.

2. From the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected in the Format For pop-up menu.

If you do not see print options in the Print dialog, do the following:

• Mac OS X v10.6: Click the blue disclosure triangle next to the printer selection.

• OS X Lion: Click Show Details.

4. Select a paper size from the pop-up menu. If the Paper Size pop-up menu is not in the Print dialog, click the Page Setup button.

When you are done selecting the paper size, click OK to close Page Setup and return to the Print dialog.

5. Click Paper Handling from the pop-up menu.

6. Under Destination Paper Size, click Scale to fit paper size, and then select the

custom size.

7. Select any other print settings that you want, and then click Print to begin printing.

Set up custom

Set up custom sizes (Mac OS X)

1. Load paper in the tray. For more information, see Load paper.

2. From the File menu in your software application, click Page Setup, and then make

sure the printer you want to use is selected in the Format For pop-up menu.

- OR From the File menu in your software application, click Print, and then make sure the

printer you want to use is selected.

3. Select Manage Custom Sizes in the Paper Size pop-up menu.

NOTE: If you do not see these options in the Print dialog, click the disclosure

triangle next to the Printer pop-up menu or click Show Details.

Print on special and custom-sized paper 25

Chapter 2

4. Click the + on the left side of the screen, double-click Untitled, and type a name for the new custom size.

5. In the Width and Height boxes, type the dimensions, and then set the margins, if you want to customize them.

6. Click OK.

Print borderless documents or photos

Borderless printing lets you print to the edges of certain photo media types and a range of standard media sizes.

Before printing, open the file and make sure the size of the document or image matches the size of the media loaded in the printer.

NOTE: Borderless printing is only available in some applications.

Follow the instructions for your operating system.

•

Print borderless documents or photos (Windows) Print borderless documents or photos (Mac OS X)

•

Print borderless documents or photos (Windows)

1. Load paper in the tray. For more information, see Load paper.

2. On the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

4. To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties,

Options, Printer Setup, Printer, or Preferences.

5. Click the Paper/Quality tab, and then click the Advanced button.

6. In the Borderless Printing option, click Print Borderless, and then click the OK

button.

7. In the Media drop-down list, select the appropriate paper type.

8. Click OK, and then click Print or OK to begin printing.

Print borderless documents or photos (Mac OS X)

1. Load paper in the tray. For more information, see Load paper.

2. From the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

If you do not see print options in the Print dialog, do the following.

• Mac OS X v10.6: Click the blue disclosure triangle next to the printer selection.

• OS X Lion: Click Show Details.

to the Print dialog.

26 Print

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