Hewlett Packard 7KP69EA User Manual

User Guide

Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Celeron, Pentium, and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Lync, Oice 365, Skype, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Miracast is a registered trademark of the Wi-Fi Alliance. DisplayPort™ and the DisplayPort™ logo are trademarks owned by the Video Electronics Standards Association (VESA®) in the United States and other countries.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: August 2019

Product notice

This user guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com.

To access the latest user guides, go to

http://www.hp.com/support, and follow the

instructions to nd your product. Then select

User Guides.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.

For any further information or to request a full refund of the price of the computer, please contact your seller.

Document Part Number: L66636-001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the

computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, at surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits dened by applicable safety standards.

iii

iv Safety warning notice

Processor conguration setting (select products only)

IMPORTANT: Select computer products are congured with an Intel® Pentium® N35xx/N37xx series or a

Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is congured as described, do not change the processor conguration setting in mscong.exe from 4 or 2 processors to 1 processor. If you do so, your computer will not restart. You will have to perform a factory

reset to restore the original settings.

vi Processor conguration setting (select products only)

Table of contents

1 Getting started ............................................................................................................................................. 1

Finding information ............................................................................................................................................... 2

2 Components .................................................................................................................................................. 3

Locating hardware ................................................................................................................................................. 3

Locating software .................................................................................................................................................. 3

Right ....................................................................................................................................................................... 4

Left ......................................................................................................................................................................... 5

Display .................................................................................................................................................................... 7

Keyboard area ........................................................................................................................................................ 8

Touchpad ............................................................................................................................................. 8

Touchpad settings ............................................................................................................. 8

Lights ................................................................................................................................................... 9

Speakers and ngerprint reader ....................................................................................................... 10

Special keys ....................................................................................................................................... 11

Action keys ........................................................................................................................................ 12

Hot keys (select products only) ......................................................................................................... 14

Bottom ................................................................................................................................................................. 15

Labels ................................................................................................................................................................... 16

Inserting a SIM card (select products only) ......................................................................................................... 18

3 Network connections ................................................................................................................................... 19

Connecting to a wireless network ....................................................................................................................... 19

Using the wireless controls ............................................................................................................... 19

Wireless button ............................................................................................................... 19

Operating system controls ............................................................................................. 19

Connecting to a WLAN ....................................................................................................................... 20

Using HP Mobile Broadband (select products only) .......................................................................... 20

Using GPS (select products only) ...................................................................................................... 21

Using Bluetooth wireless devices (select products only) ................................................................. 21

Connecting Bluetooth devices ........................................................................................ 21

Using NFC to share information (select products only) .................................................................... 21

Sharing ............................................................................................................................ 22

Connecting to a wired network ............................................................................................................................ 22

Connecting to a local area network (LAN) (select products only) .................................................... 22

Using HP LAN-Wireless Protection (select products only) ................................................................ 23

vii

Turning on and customizing HP LAN-Wireless Protection ............................................. 23

Using HP MAC Address Pass Through to identify your computer on a network (select products only) ............. 24

Customizing MAC Address Pass Through .......................................................................................... 24

4 Navigating the screen .................................................................................................................................. 25

Using touchpad and touch screen gestures ........................................................................................................ 25

Tap ..................................................................................................................................................... 25

Two-nger pinch zoom ..................................................................................................................... 26

Two-nger slide (touchpad and precision touchpad) ....................................................................... 26

Two-nger tap (touchpad and precision touchpad) ......................................................................... 26

Three-nger tap (touchpad and precision touchpad) ...................................................................... 27

Four-nger tap (touchpad and precision touchpad) ........................................................................ 27

Three-nger swipe (touchpad and precision touchpad) .................................................................. 28

Four-nger swipe (precision touchpad) ............................................................................................ 28

One-nger slide (touch screen) ......................................................................................................... 29

Using an optional keyboard or mouse ................................................................................................................. 29

Using an on-screen keyboard (select products only) .......................................................................................... 29

5 Entertainment features ............................................................................................................................... 30

Using a camera (select products only) ................................................................................................................ 30

Using audio .......................................................................................................................................................... 30

Connecting speakers ......................................................................................................................... 30

Connecting headphones .................................................................................................................... 30

Connecting headsets ......................................................................................................................... 31

Using sound settings ......................................................................................................................... 31

Using video .......................................................................................................................................................... 31

Connecting a Thunderbolt device using a USB Type-C cable (select products only) ....................... 32

Connecting video devices using an HDMI cable (select products only) ............................................ 33

Setting up HDMI audio .................................................................................................... 33

Discovering and connecting wired displays using MultiStream Transport ...................................... 34

Connect displays to computers with Intel graphics (with an optional hub) ................... 34

Connect displays to computers with Intel graphics (with a built-in hub) ...................... 34

Discovering and connecting to Miracast-compatible wireless displays (select products only) ...... 35

Discovering and connecting to Intel WiDi certied displays (select Intel products only) ................ 35

Using data transfer .............................................................................................................................................. 35

Connecting devices to a USB Type-C port (select products only) ..................................................... 36

6 Managing power .......................................................................................................................................... 37

Using Sleep and Hibernation ............................................................................................................................... 37

Initiating and exiting Sleep ............................................................................................................... 37

viii

Initiating and exiting Hibernation (select products only) ................................................................. 38

Shutting down (turning o) the computer .......................................................................................................... 38

Using the Power icon and Power Options ............................................................................................................ 39

Running on battery power ................................................................................................................................... 39

Using HP Fast Charge (select products only) .................................................................................... 39

Displaying battery charge ................................................................................................................. 40

Finding battery information in HP Support Assistant (select products only) .................................. 40

Conserving battery power ................................................................................................................. 40

Identifying low battery levels ........................................................................................................... 40

Resolving a low battery level ............................................................................................................ 41

Resolving a low battery level when external power is available ................................... 41

Resolving a low battery level when no power source is available ................................. 41

Resolving a low battery level when the computer cannot exit Hibernation .................. 41

Factory-sealed battery ...................................................................................................................... 41

Running on external power ................................................................................................................................. 41

7 Security ...................................................................................................................................................... 43

Protecting the computer ..................................................................................................................................... 43

Using passwords .................................................................................................................................................. 43

Setting passwords in Windows ......................................................................................................... 44

Setting passwords in Computer Setup ............................................................................................. 44

Managing a BIOS administrator password ........................................................................................ 45

Entering a BIOS administrator password ....................................................................... 46

Using DriveLock Security Options ..................................................................................................... 46

Selecting Automatic DriveLock (select products only) ................................................... 47

Enabling Automatic DriveLock ..................................................................... 47

Disabling Automatic DriveLock .................................................................... 47

Entering an Automatic DriveLock password ................................................ 48

Selecting manual DriveLock ........................................................................................... 48

Setting a DriveLock master password ......................................................... 48

Enabling DriveLock and setting a DriveLock user password ......................................... 49

Disabling DriveLock ........................................................................................................ 50

Entering a DriveLock password ...................................................................................... 50

Changing a DriveLock password ..................................................................................... 50

Windows Hello (select products only) ................................................................................................................. 51

Using antivirus software ...................................................................................................................................... 51

Using rewall software ........................................................................................................................................ 51

Installing software updates ................................................................................................................................. 52

Using HP Client Security (select products only) .................................................................................................. 52

Using HP Device as a Service (select products only) ........................................................................................... 52

Using an optional security cable (select products only) ..................................................................................... 52

Using a ngerprint reader (select products only) ............................................................................................... 52

Locating the ngerprint reader ......................................................................................................... 53

8 Maintenance ............................................................................................................................................... 54

Improving performance ....................................................................................................................................... 54

Using Disk Defragmenter .................................................................................................................. 54

Using Disk Cleanup ............................................................................................................................ 54

Using HP 3D DriveGuard (select products only) ................................................................................ 55

Identifying HP 3D DriveGuard status .............................................................................. 55

Updating programs and drivers .......................................................................................................................... 55

Cleaning your computer ...................................................................................................................................... 55

Cleaning procedures .......................................................................................................................... 56

Cleaning the display ........................................................................................................ 56

Cleaning the sides or cover ............................................................................................. 56

Cleaning the touchpad, keyboard, or mouse (select products only) ............................. 56

Traveling with or shipping your computer .......................................................................................................... 56

9 Backing up, restoring, and recovering ........................................................................................................... 58

Backing up information and creating recovery media ........................................................................................ 58

Using Windows tools ......................................................................................................................... 58

Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 58

Restoring and recovery ........................................................................................................................................ 59

Restoring, resetting, and refreshing using Windows tools .............................................................. 59

Recovering using HP Recovery media ............................................................................................... 59

Changing the computer boot order ................................................................................................... 59

Using HP Sure Recover (select products only) .................................................................................. 60

10 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................ 61

Using Computer Setup ......................................................................................................................................... 61

Starting Computer Setup .................................................................................................................. 61

Navigating and selecting in Computer Setup ................................................................................... 61

Restoring factory settings in Computer Setup ................................................................................. 61

Updating the BIOS ............................................................................................................................. 62

Determining the BIOS version ......................................................................................... 62

Downloading a BIOS update ........................................................................................... 62

Changing the boot order using the f9 prompt .................................................................................. 63

TPM BIOS settings (select products only) ........................................................................................................... 63

Using HP Sure Start (select products only) ......................................................................................................... 64

11 Using HP PC Hardware Diagnostics .............................................................................................................. 65

Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 65

Downloading HP PC Hardware Diagnostics Windows ....................................................................... 65

Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 66

Downloading HP Hardware Diagnostics Windows by product name or number

(select products only) ..................................................................................................... 66

Installing HP PC Hardware Diagnostics Windows ............................................................................. 66

Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 66

Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 67

Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 67

Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 67

Downloading HP PC Hardware Diagnostics UEFI by product name or number

(select products only) ..................................................................................................... 67

Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 68

Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 68

Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 68

Downloading Remote HP PC Hardware Diagnostics UEFI by product name or

number ............................................................................................................................ 68

Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................... 68

12 Specications ............................................................................................................................................ 70

Input power .......................................................................................................................................................... 70

Operating environment ....................................................................................................................................... 71

13 Electrostatic discharge ............................................................................................................................... 72

14 Accessibility .............................................................................................................................................. 73

HP and accessibility ............................................................................................................................................. 73

Finding the technology tools you need ............................................................................................ 73

The HP commitment ......................................................................................................................... 73

International Association of Accessibility Professionals (IAAP) ....................................................... 73

Finding the best assistive technology .............................................................................................. 74

Assessing your needs ..................................................................................................... 74

Accessibility for HP products .......................................................................................... 74

Standards and legislation .................................................................................................................................... 75

Standards .......................................................................................................................................... 75

Mandate 376 – EN 301 549 ............................................................................................ 75

Web Content Accessibility Guidelines (WCAG) ................................................................ 75

Legislation and regulations .............................................................................................................. 75

Useful accessibility resources and links .............................................................................................................. 76

Organizations .................................................................................................................................... 76

Educational institutions .................................................................................................................... 76

Other disability resources ................................................................................................................. 76

HP links .............................................................................................................................................. 77

Contacting support .............................................................................................................................................. 77

Index ............................................................................................................................................................. 78

xii

1 Getting started

After you set up and register the computer, HP recommends the following steps to get the most out of your smart investment:

TIP: To quickly return to the computer Start screen from an open app or the Windows desktop, press the

Windows key on your keyboard. Pressing the Windows key again returns you to the previous screen.

● Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet.

For more information, see Network connections on page 19.

● Update your antivirus software—Protect your computer from damage caused by viruses. The software

is preinstalled on the computer. For more information, see Using antivirus software on page 51.

● Get to know your computer—Learn about your computer features. See Components on page 3 and Navigating the screen on page 25 for additional information.

● Find installed software—Access a list of the software preinstalled on the computer:

Select the Start button.

‒ or –

Right-click the Start button, and then select Apps and Features.

● Back up your hard drive—Create recovery discs or a recovery USB ash drive to back up your hard drive.

See Backing up, restoring, and recovering on page 58.

Finding information

To locate resources that provide product details, how-to information, and more, use this table.

Table 1-1 Additional information

Resource Contents

Setup Instructions ● Overview of computer setup and features

HP support

For HP support, go to http://www.hp.com/support, and follow the instructions to nd your product.

Safety & Comfort Guide

To access this guide:

▲ Type HP Documentation in the taskbar search

box, and then select HP Documentation.

‒ or –

▲ Go to http://www.hp.com/ergo.

IMPORTANT: You must be connected to the Internet

to access the latest version of the user guide.

Regulatory, Safety, and Environmental Notices

To access this document:

▲ Type HP Documentation in the taskbar search

box, and then select HP Documentation.

Limited Warranty*

To access this document:

▲ Type HP Documentation in the taskbar search

box, and then select HP Documentation.

‒ or –

▲ Go to http://www.hp.com/go/orderdocuments.

IMPORTANT: You must be connected to the Internet

to access the latest version of the user guide.

● Online chat with an HP technician

● Support telephone numbers

● Replacement parts videos (select products only)

● Maintenance and service guides

● HP service center locations

● Proper workstation setup

● Guidelines for posture and work habits that increase your comfort

and decrease your risk of injury

● Electrical and mechanical safety information

● Important regulatory notices, including information about proper

battery disposal, if needed.

● Specic warranty information about this computer

*You can nd your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP might provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacic, you can write to HP at POD, PO Box 161, Kitchener Road Post Oice, Singapore 912006. Include your product name, and your name, phone number, and postal address.

2 Chapter 1 Getting started

2 Components

Your computer features top-rated components. This chapter provides details about your components, where they are located, and how they work.

NOTE: Actual computer color, features, feature locations, and icon labels may vary from the images

depicted.

Locating hardware

To nd out what hardware is installed on your computer:

▲ Type device manager in the taskbar search box, and then select the Device Manager app.

A list displays all the devices installed on your computer.

For information about system hardware components and the system BIOS version number, press fn+esc (select products only).

Locating software

To nd out what software is installed on your computer:

▲ Right-click the Start button, and then select Apps and Features.

Locating hardware 3

Right

Table 2-1 Right-side components and their descriptions

Component Description

(1) Volume buttons Control speaker volume on the computer.

(2) Battery light When AC power is connected:

● White: The battery charge is greater than 90 percent.

● Amber: The battery charge is from 0 to 90 percent.

● O: The battery is not charging.

When AC power is disconnected (battery not charging):

● Blinking amber: The battery has reached a low battery

level. When the battery has reached a critical battery level, the battery light begins blinking rapidly.

● O: The battery is not charging.

(3) USB Type-C power connectors and

Thunderbolt™ ports with HP Sleep and Charge (2)

(4) Nano security cable slot Attaches an optional security cable to the computer.

(5) HDMI port Connects an optional video or audio device, such as a high-

Connect an AC adapter that has a USB Type-C connector, supplying power to the computer and, if needed, charging the computer battery.

– and –

Even when the computer is o, connect and charge most USB devices that have a Type-C connector, such as a cell phone, camera, activity tracker, or smartwatch, and provide high-speed data transfer.

– and –

Connect a display device that has a USB Type-C connector, providing DisplayPort™ output.

NOTE: Your computer may also support a Thunderbolt

docking station.

NOTE: Cables and/or adapters (purchased separately) may be

required.

NOTE: The security cable is designed to act as a deterrent, but

it may not prevent the computer from being mishandled or stolen.

denition television, any compatible digital or audio component, or a high-speed High Denition Multimedia Interface (HDMI) device.

4 Chapter 2 Components

Left

Table 2-2 Left-side components and their descriptions

Component Description

(1) USB SuperSpeed port with HP Sleep and Charge Connects a USB device, provides high-speed data transfer, and

even when the computer is o, charges most products such as a cell phone, camera, activity tracker, or smartwatch.

(2) Audio-out (headphone)/Audio-in (microphone)

combo jack

(3) Power button ● When the computer is o, press the button to turn on the

Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional standalone microphones.

WARNING! To reduce the risk of personal injury, adjust the

volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices.

To access this guide:

▲ Type HP Documentation in the taskbar search box,

and then select HP Documentation.

NOTE: When a device is connected to the jack, the computer

speakers are disabled.

computer.

● When the computer is on, press the button briey to

initiate Sleep.

● When the computer is in the Sleep state, press the button

briey to exit Sleep (select products only).

● When the computer is in Hibernation, press the button

briey to exit Hibernation.

IMPORTANT: Pressing and holding down the power button

results in the loss of unsaved information.

If the computer has stopped responding and shutdown procedures are ineective, press and hold the power button for at least 5 seconds to turn o the computer.

To learn more about your power settings, see your power options.

▲ Right-click the Power meter icon and then select

Power Options.

(4) Power light ● On: The computer is on.

Left 5

Table 2-2 Left-side components and their descriptions (continued)

Component Description

● Blinking: The computer is in the Sleep state, a power-

saving state. The computer shuts o power to the display and other unneeded components.

● O: The computer is o or in Hibernation. Hibernation is a

power-saving state that uses the least amount of power.

(5) Nano SIM card slot Supports a wireless subscriber identity module (SIM) card.

6 Chapter 2 Components

Display

Table 2-3 Display components and their descriptions

Component Description

(1) WWAN antennas (select products only)* Send and receive wireless signals to communicate with wireless wide

area networks (WWANs).

(2) WLAN antennas* Send and receive wireless signals to communicate with wireless local

area networks (WLANs).

(3) Camera light(s) On: One or more cameras are in use.

(4) Internal microphones Record sound.

(5) Camera(s) Allow(s) you to video chat, record video, and record still images. To

use your camera, see Using a camera (select products only)

on page 30. Some cameras also allow a facial recognition logon to

Windows, instead of a password logon. For more information, see

Windows Hello (select products only) on page 51.

NOTE: Camera functions vary depending on the camera hardware

and software installed on your product.

(6) Ambient light sensor Adjusts the brightness of the display, depending on the ambient

light.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

To access this guide:

▲ Type HP Documentation in the taskbar search box, and then select HP Documentation.

Display 7

Keyboard area

Touchpad

Touchpad settings

To adjust touchpad settings and gestures, or to turn o the touchpad:

1. Type touchpad settings in the taskbar search box, and then press enter.

2. Choose a setting.

To turn on the touchpad:

1. Type touchpad settings in the taskbar search box, and then press enter.

2. Using an external mouse, click the Touchpad button.

– or –

▲ Press the Tab key repeatedly until the pointer rests on the Touchpad button. Then press the spacebar to

select the button.

Table 2-4 Touchpad components and their descriptions

Component Description

(1) Touchpad zone Reads your nger gestures to move the pointer or activate items

(2) Left touchpad button Functions like the left button on an external mouse.

(3) Near Field Communications (NFC) tapping area

(4) Right touchpad button Functions like the right button on an external mouse.

8 Chapter 2 Components

and antenna (select products only)*

on the screen.

NOTE: For more information, see Using touchpad and touch

screen gestures on page 25.

Allows you to wirelessly share information when you tap it with an NFC-enabled device.

Lights

Table 2-5 Lights and their descriptions

Component Description

(1) Caps lock light On: Caps lock is on, which switches the key input to all capital

letters.

(2) Mute light ● On: Computer sound is o.

● O: Computer sound is on.

(3) Microphone mute light ● On: Microphone is o.

● O: Microphone is on.

(4) Num lk light On: Num lock is on.

(5) Wireless light On: An integrated wireless device, such as a wireless local area

network (WLAN) device and/or a Bluetooth® device, is on.

NOTE: On some models, the wireless light is amber when all

wireless devices are o.

(6) Sharing or presenting light On: Sharing is on.

(7) Call answer light On: Call answer is on.

(8) Call end light On: Call end is on.

Keyboard area 9

Speakers and ngerprint reader

Fingerprint readers can be located on the touchpad, on a side panel of the computer, or on the top cover below the keyboard.

Table 2-6 Speakers and ngerprint reader and their descriptions

Component Description

(1) Speakers (2) Produce sound.

(2) Fingerprint reader Allows a ngerprint logon to Windows, instead of a password

logon.

▲ Touch your nger to the ngerprint reader. See Windows

Hello (select products only) on page 51 for details.

IMPORTANT: To prevent ngerprint logon issues, make

sure when you register your ngerprint that all sides of your nger are registered by the ngerprint reader.

10 Chapter 2 Components

Special keys

Table 2-7 Special keys and their descriptions

Component Description

(1) esc key Displays system information when pressed in combination with

the fn key.

(2) fn key Executes frequently used system functions when pressed in

combination with another key. Such key combinations are called hot keys.

See Hot keys (select products only) on page 14.

(3) Windows key Opens the Start menu.

NOTE: Pressing the Windows key again will close the Start

menu.

(4) Action keys Execute frequently used system functions.

See Action keys on page 12.

(5) Embedded numeric keypad A numeric keypad superimposed over the keyboard alphabet

keys. When num lk is pressed, the keypad can be used like an external numeric keypad. Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.

NOTE: If the keypad function is active when the computer is

turned o, that function is reinstated when the computer is turned back on.

(6) num lk key Turns the embedded numeric keypad on and o.

Keyboard area 11

Action keys

An action key performs the function indicated by the icon on the key. To determine which keys are on your computer, look at the icons on your keyboard and match them to the descriptions in this table.

▲ To use an action key, press and hold the key.

NOTE: On some products, you must press the fn key in combination with the action key.

Table 2-8 Action keys and their descriptions

Icon Description

Helps prevent side-angle viewing from onlookers. If needed, decrease or increase brightness for well-lit or darker environments. Press the key again to turn o the privacy screen.

NOTE: To quickly turn on the highest privacy setting, press fn+p.

Decreases the screen brightness incrementally as long as you hold down the key.

Increases the screen brightness incrementally as long as you hold down the key.

Turns the keyboard backlight o or on. On select products, you can adjust the brightness of the keyboard backlight. Press the key repeatedly to adjust the brightness from high (when you rst start up the computer), to low, to o. After you adjust the keyboard backlight setting, the backlight will revert to your previous setting each time you turn on the computer. The keyboard backlight will turn o after 30 seconds of inactivity. To turn the keyboard backlight back on, press any key or tap the touchpad (select products only). To conserve battery power, turn o this feature.

Plays the previous track of an audio CD or the previous section of a DVD or a Blu-ray Disc (BD).

Starts, pauses, or resumes playback of an audio CD, a DVD, or a BD.

Plays the next track of an audio CD or the next section of a DVD or a BD.

Stops audio or video playback of a CD, a DVD, or a BD.

Decreases speaker volume incrementally while you hold down the key.

Increases speaker volume incrementally while you hold down the key.

12 Chapter 2 Components

Table 2-8 Action keys and their descriptions (continued)

Icon Description

Mutes the microphone.

Opens the "How to get help in Windows 10" webpage.

Mutes or restores speaker sound.

Turns the wireless feature on or o.

NOTE: A wireless network must be set up before a wireless connection is possible.

Turns the touchpad on or o.

Turns the touchpad and touchpad light on and o.

Switches the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, repeatedly pressing the key alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor.

Initiates Sleep, which saves your information in system memory. The display and other system components turn o and power is conserved. To exit Sleep, briey press the power button.

IMPORTANT: To reduce the risk of information loss, save your work before initiating Sleep.

Provides quick access to your Skype for Business calendar.

NOTE: This feature requires Skype® for Business or Lync® 2013 running on Microsoft Exchange or Oice

365® servers.

Turns the screen sharing function on or o.

NOTE: This feature requires Skype for Business or Lync 2013 running on Microsoft Exchange or Oice 365

servers.

● Answers a call.

● Starts a call during a 1-on-1 chat.

● Places a call on hold.

NOTE: This feature requires Skype for Business or Lync 2013 running on Microsoft Exchange or Oice 365

servers.

● Ends a call.

● Declines incoming calls.

● Ends screen sharing.

NOTE: This feature requires Skype for Business or Lync 2013 running on Microsoft Exchange or Oice 365

servers.

NOTE: The action key feature is enabled at the factory. You can disable this feature by pressing and holding

the fn key and the left shift key. The fn lock light will turn on. After you have disabled the action key feature, you can still perform each function by pressing the fn key in combination with the appropriate action key.

Keyboard area 13

Hot keys (select products only)

A hot key is the combination of the fn key and another key.

To use a hot key:

▲ Press the fn key, and then press one of the keys listed in the following table.

Table 2-9 Hot keys and their descriptions

Key Description

C Turns on scroll lock.

E Turns on the insert function.

R Breaks the operation.

S Sends a programing query.

W Pauses the operation.

14 Chapter 2 Components

Bottom

Table 2-10 Bottom components and their descriptions

Component Description

(1) Vent Enables airow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and o during routine operation.

(2) Speakers (2) Produce sound.

Bottom 15

Labels

The labels aixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. Labels may be in paper form or imprinted on the product.

IMPORTANT: Check the following locations for the labels described in this section: the bottom of the

computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a tablet kickstand.

● Service label—Provides important information to identify your computer. When contacting support, you

may be asked for the serial number, the product number, or the model number. Locate this information before you contact support.

Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer.

Table 2-11 Service label components

Component

(1) HP product name

(2) Model number

(3) Product ID

(4) Serial number

(5) Warranty period

Table 2-12 Service label components

Component

(1) HP product name

(2) Product ID

16 Chapter 2 Components

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