Hewlett Packard 6TL47ET User Manual
User Guide
© Copyright 2018 HP Development Company,
L.P.
AMD and Catalyst are trademarks of Advanced
Micro Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by HP Inc.
under license. Intel is a trademark of Intel
corporation or its subsidiaries in the U.S.
and/or other countries. Linux® is the registered
trademark of Linus Torvalds in the U.S. and
other countries. Microsoft and Windows are
either registered trademarks or trademarks of
Microsoft Corporation in the United States
and/or other countries. NVIDIA is a trademark
or registered trademark of NVIDIA Corporation
in the U.S. and other countries. Red Hat
Enterprise Linux is a registered trademark of
Red Hat, Inc. in the United States and other
countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Product notice
This guide describes features that are common
to most products. Some features may not be
available on your computer.
Not all features are available in all editions or
versions of Windows. Systems may require
upgraded and/or separately purchased
hardware, drivers, software or BIOS update to
take full advantage of Windows functionality.
See http://www.microsoft.com.
To access the latest user guides, go to
http://www.hp.com/support, and follow the
instructions to nd your product. Then select
User Guides.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
First Edition: July 2018
Part number: L30691-001
About this guide
This guide provides information about computer features, setting up the computer, using the software, and
technical specications.
The following types of alerts may appear in this guide.
WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example, messages
related to property damage). An important alert warns the user that failure to follow a procedure exactly as
described could result in loss of data or in damage to hardware or software. Also contains essential
information to explain a concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
iii
iv About this guide
Table of contents
1 Locating HP resources .................................................................................................................................... 1
Product information .............................................................................................................................................. 1
Support .................................................................................................................................................................. 1
Product documentation ......................................................................................................................................... 2
Product diagnostics ............................................................................................................................................... 2
Product updates ..................................................................................................................................................... 3
2 Computer features ......................................................................................................................................... 4
Components ........................................................................................................................................................... 4
Front .................................................................................................................................................... 4
Left ....................................................................................................................................................... 4
Rear ...................................................................................................................................................... 5
Product specications ........................................................................................................................................... 6
Physical characteristics ....................................................................................................................... 6
Environmental specications .............................................................................................................. 6
3 Setting up the computer ................................................................................................................................ 7
Setting up the computer ........................................................................................................................................ 7
Ensuring proper ventilation ................................................................................................................ 7
Setup procedure .................................................................................................................................. 8
Mounting the computer .................................................................................................... 8
Connecting the computer ................................................................................................. 9
Connecting Bluetooth devices ............................................................................................................. 9
Disabling Bluetooth devices .............................................................................................................. 10
Disabling WLAN ................................................................................................................................. 11
Adding monitors .................................................................................................................................................. 12
Planning for additional monitors ...................................................................................................... 12
Entry model ..................................................................................................................... 12
Performance model ........................................................................................................ 12
Planning process ............................................................................................................. 13
Matching graphics card connector to monitor connectors ............................................................... 14
Identifying monitor connection requirements ................................................................................. 14
Connecting and conguring monitors .............................................................................................. 14
Customizing the monitor (Windows) ................................................................................................ 15
Installing optional components .......................................................................................................................... 15
Security ................................................................................................................................................................ 15
v
Product recycling ................................................................................................................................................. 15
4 Backing up, restoring, and recovering ........................................................................................................... 16
Using Windows tools ........................................................................................................................................... 16
Using the HP Cloud Recovery Download Tool to create recovery discs .............................................................. 16
Restoring and recovery ........................................................................................................................................ 16
5 Setting up Linux .......................................................................................................................................... 17
Linux-ready systems ........................................................................................................................................... 17
HP Linux driver discs ............................................................................................................................................ 17
Setting up Red Hat® Enterprise Linux® (RHEL) ................................................................................................... 17
HP driver disc ..................................................................................................................................... 18
Installing with the HP Red Hat Linux driver disc ............................................................................... 18
Setting up SUSE Linux Enterprise Desktop (SLED) .............................................................................................. 18
Installing SLED with the HP driver disc ............................................................................................. 18
Setting up Ubuntu ................................................................................................................................................ 18
Using the HP driver disc .................................................................................................................... 19
Proprietary graphics drivers ................................................................................................................................ 19
6 Updating the computer ................................................................................................................................ 20
Updating the computer after rst boot ............................................................................................................... 20
Updating the BIOS ................................................................................................................................................ 20
Determining the current BIOS version .............................................................................................. 20
Upgrading BIOS .................................................................................................................................. 20
Upgrading device drivers ..................................................................................................................................... 21
7 Maintenance, diagnostics, and minor troubleshooting .................................................................................... 22
Turning o the computer ..................................................................................................................................... 22
If you encounter issues ........................................................................................................................................ 22
For more information ........................................................................................................................ 22
Visual inspection ............................................................................................................................... 22
At startup ........................................................................................................................ 22
During operation ............................................................................................................. 23
Customer Self Repair ...................................................................................................... 23
Blink or beep codes: interpreting POST diagnostic LEDs and audible codes ................................... 24
Basic troubleshooting ....................................................................................................................... 24
HP Support ........................................................................................................................................ 24
Calling Support ............................................................................................................... 24
Locating warranty information ....................................................................................... 25
vi
8 Using HP PC Hardware Diagnostics ................................................................................................................ 26
Using HP PC Hardware Diagnostics Windows ..................................................................................................... 26
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 26
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 26
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 27
Installing HP PC Hardware Diagnostics Windows ............................................................................. 27
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 27
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 27
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 28
Downloading the latest HP PC Hardware Diagnostics (UEFI) version ............................ 28
Downloading HP PC Hardware Diagnostics (UEFI) by product name or number
(select products only) ..................................................................................................... 28
Using HP Remote PC Hardware Diagnostics UEFI settings (select products only) ............................................. 28
Downloading HP Remote PC Hardware Diagnostics UEFI ................................................................. 29
Downloading the latest HP Remote PC Hardware Diagnostics UEFI version ................. 29
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................ 29
Customizing HP Remote PC Hardware Diagnostics UEFI settings .................................................... 29
9 Routine care ................................................................................................................................................ 30
General cleaning safety precautions ................................................................................................................... 30
Cleaning the chassis ............................................................................................................................................ 30
Cleaning the keyboard ......................................................................................................................................... 30
Cleaning the monitor ........................................................................................................................................... 31
Cleaning the mouse ............................................................................................................................................. 31
10 Accessibility .............................................................................................................................................. 32
Accessibility ......................................................................................................................................................... 32
Finding the technology tools you need ............................................................................................ 32
Our commitment ............................................................................................................................... 32
International Association of Accessibility Professionals (IAAP) ....................................................... 32
Finding the best assistive technology .............................................................................................. 33
Assessing your needs ..................................................................................................... 33
Accessibility for HP products .......................................................................................... 33
Standards and legislation .................................................................................................................................... 34
Standards .......................................................................................................................................... 34
Mandate 376 – EN 301 549 ............................................................................................ 34
Web Content Accessibility Guidelines (WCAG) ................................................................ 34
Legislation and regulations .............................................................................................................. 34
United States ................................................................................................................... 35
vii
21st Century Communications and Video Accessibility Act (CVAA) ............................... 35
Canada ............................................................................................................................. 35
Europe ............................................................................................................................. 36
United Kingdom .............................................................................................................. 36
Australia .......................................................................................................................... 36
Worldwide ....................................................................................................................... 36
Useful accessibility resources and links .............................................................................................................. 37
Organizations .................................................................................................................................... 37
Educational institutions .................................................................................................................... 37
Other disability resources ................................................................................................................. 37
HP links .............................................................................................................................................. 37
Contacting support .............................................................................................................................................. 38
Index ............................................................................................................................................................. 39
viii
1 Locating HP resources
Read this chapter to learn about where to nd additional HP resources.
Product information
Topic Location
Technical specications To nd the QuickSpecs for your product, go to http://www.hp.com/go/quickspecs. Click
the link for the Hewlett Packard Enterprise QuickSpecs experience. Click Search all
QuickSpecs, type your model name in the search box, and then click Go.
Regulatory, Safety and Environmental
Notices
Accessories For complete and current information about supported accessories and components, go
System board A diagram of the system board is located on the inside of the chassis. Additional
Serial number, Agency/Environmental,
and operating system labels
Support
Topic Location
Product support For HP support, go to http://www.hp.com/support.
See the Regulatory, Safety and Environmental Notices for product regulatory information.
You can also see the Agency/Environmental label.
To access this guide:
▲ Select the Start button, select HP Help and Support, and then select HP
Documentation.
to http://www.hp.com/go/workstations and select Displays & accessories.
information is located in the computer Maintenance and Service Guide on the Web at
http://www.hp.com/support.
To access this guide:
▲ Select the Start button, Select your product, select HP Help and Support, and then
select Product Information.
The serial number, Agency/Environmental, and operating system labels might be on the
bottom of the computer, on the rear panel of the computer, or under the service door.
Here you can access the following types of support:
● Online chat with an HP technician
● Support telephone numbers
● HP service center locations
Warranty information To access this document:
▲ Select the Start button, select HP Help and Support, and then select HP
Documentation.
– or –
▲ Go to http://www.hp.com/go/orderdocuments.
Product information 1
Topic Location
Product documentation
Topic Location
IMPORTANT: You must be connected to the Internet to access the latest version of
the warranty.
You can nd your HP Limited Warranty located with the user guides on your product. The
warranty may also be provided on a CD or DVD provided in the box. In some countries or
regions, HP may provide a printed warranty in the box. For countries or regions where the
warranty is not provided in printed format, you can request a copy from
http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacic, you can
write to HP at POD, PO Box 161, Kitchener Road Post Oice, Singapore 912006. Include
your product name, and your name, phone number, and postal address.
HP user documentation, white papers,
and third-party documentation
Removal and replacement videos To learn how to remove and replace computer components, go to http://www.hp.com/go/
Product notications Subscriber's Choice is an HP program that allows you to sign up to receive driver and
Technical specications The Product Bulletin contains QuickSpecs for HP computers. QuickSpecs include
Bulletins and Notices To nd advisories, bulletins, and notices:
Product diagnostics
Topic Location
User documentation is located on your hard drive. Select the Start button, select HP Help
and Support, and then select HP Documentation. For the latest online documentation, go
to http://www.hp.com/support. The documentation incudes this user guide and the
Maintenance and Service Guide.
sml.
software alerts, proactive change notications (PCNs), the HP newsletter, customer
advisories, and more. Sign up at https://h41369.www4.hp.com/alerts-signup.php.
information about the operating system, power supply, memory, processor, and many
other system components. To access the QuickSpecs, go to http://www.hp.com/go/
quickspecs/.
1. Go to http://www.hp.com/support.
2. Select your product.
3. Select Advisories or Bulletins and Notices.
Windows® diagnostics tools The HP PC Hardware Diagnostics Windows utility and HP PC Hardware Diagnostics UEFI
Audible beep and light code denitions See the computer Maintenance and Service Guide at http://www.hp.com/support.
POST error codes See the computer Maintenance and Service Guide at http://www.hp.com/support.
2 Chapter 1 Locating HP resources
utility are preinstalled on select Windows computers. See Using HP PC Hardware
Diagnostics UEFI on page 27.
For additional information, see the computer Maintenance and Service Guide at
http://www.hp.com/support.
Product updates
Topic Location
Driver and BIOS updates Go to http://www.hp.com/support and select Get software and drivers to verify that you
Operating systems For information, go to the following locations:
have the latest drivers for the computer.
For more information about updating the drivers and BIOS, see Updating the computer
on page 20.
● Windows operating systems, go to http://www.support.microsoft.com.
Linux® operating systems, go to http://www.linux.com.
●
Product updates 3
2 Computer features
For complete and current information about supported accessories and components for the computer, go to
http://partsurfer.hp.com.
●
Components
●
Product specications
Components
Front
Left
Item Icon Component
1 Power button
2 Power light
Item Icon Component Item Icon Component
1 USB SuperSpeed port 3
2
USB SuperSpeed port with HP
Sleep and Charge
4
USB Type-C SuperSpeed Plus
port with HP Sleep and Charge
Audio-out (headphone)/Audioin (microphone) combo jack
4 Chapter 2 Computer features
Rear
NOTE: Actual components may vary.
Item Icon Component Item Icon Component
1 security cable slot 6 power connector
2 Access panel release latch 7
3 Serial port (optional) 8 USB Type-C SuperSpeed port
4 RJ-45 (network) jack 9
Hard drive activity light
5
On: The computer is on.
Blinking: The hard drive is being
accessed.
10 USB SuperSpeed ports (2)
DisplayPort Plus connectors (3)
Driven by discrete GPU
HP Flex IO module (optional)
Supports:
● VGA port
● HDMI port
● DisplayPort™ port
● 2nd network jack
● USB-C 3.1 Gen2 Charging
Data Port
● Thunderbolt™ 3.0 port
Components 5
Product specications
Physical characteristics
Weight
Dimensions
Performance model
Entry model
Height
Width
Depth
Environmental specications
Operating
Non-operating
Temperature
Humidity
Altitude
Shock
NOTE: The ambient upper limit of 35°C is good up to 1524 m (5000 ft) elevation. Derate by 1°C for
every 305 m (1000 ft) above 1524 m (5000 ft). For example, at 3,048 m (10,000 ft), the upper
ambient air temperature limit is 30°C.
Operating
Non-operating
Operating
Non-operating
Operating
Non-operating
2.08 kg (4.58 lb)
1.87 kg (4.12 lb)
58 mm (2.3 in)
216 mm (8.5 in)
216 mm (8.5 in)
5°C to 35°C (40°F to 95°F)
-40°C to 60°C (-40°F to 140°F)
8% to 85% relative humidity, non-condensing
8% to 90% relative humidity, non-condensing
0 to 3,048 m (10,000 ft)
0 to 9,144 m (30,000 ft)
½-sine: 40g, 2-3ms (~62 cm/sec)
● ½-sine: 160 cm/s, 2-3ms (~105g)
● 20g, square: 422 cm/s
Vibration
Operating random
Non-operating random
NOTE: Values represent individual shock events and do not
indicate repetitive shock events.
0.5g (rms), 5-300 Hz, up to 0.0025 g2/Hz
2.0g (rms), 5-500 Hz, up to 0.0150 g2/Hz
NOTE: Values do not indicate continuous vibration.
6 Chapter 2 Computer features
3 Setting up the computer
●
Setting up the computer
●
Adding monitors
●
Installing optional components
●
Security
●
Product recycling
Setting up the computer
Ensuring proper ventilation
Proper ventilation for the system is important for computer operation. To be sure that there is adequate
ventilation:
● Operate the computer on a sturdy, level surface.
● Provide at least 15.24 cm (6.00 in) of clearance at the front and back of the computer. (This is the
minimum distance for all computer models.)
● Be sure that the ambient air temperature surrounding the computer falls within the specied limits (see
Environmental specications on page 6).
● For cabinet installation, ensure that cabinet ventilation is adequate and that the ambient temperature
within the cabinet does not exceed specied limits.
● Never restrict the incoming or outgoing airow of the computer by blocking any vents or air intakes.
Setting up the computer 7
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