HDMI, the HDMI Logo and High-Definition Multimedia
Interface are trademarks or registered trademarks of
HDMI Licensing LLC.
Windows® is either a registered trademark or trademark
of Microsoft Corporation in the United States and/or
other countries.
The information contained herein is subject to change
without notice. The only warranties for HP products
and services are set forth in the express warranty
statements accompanying such products and services.
Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical
or editorial errors or omissions contained herein.
Product notice
This guide describes features that are common to most
models. Some features may not be available on your
product. To access the latest user guide, go to
http://www.hp.com/support, and follow the instructions
to find your product. Then select User Guides.
First Edition: May 2019
Document Part Number: L59594-001
About This Guide
This guide provides technical specifications and information about monitor features, setting up the monitor, and
using the software. Depending on the model, your monitor may not have all the features included in this guide.
WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death.
CAUTION:Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example, messages related
to property damage). Warns the user that failure to follow a procedure exactly as described could result in loss
of data or in damage to hardware or software. Also contains essential information to explain a concept or to
complete a task.
NOTE:Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
This product incorporates HDMI technology.
ii
Table of contents
1 Getting Started ................................................................................1
Important safety information......................................................................1
Product features and components..................................................................2
Features ................................................................................2
Other disability resources................................................................32
HP links................................................................................32
Contacting support ..............................................................................33
iv
1 Getting Started
Important safety information
An AC adapter and AC power cord may be included with the monitor. If another cord is used, use only a power
source and connection appropriate for this monitor. For information about the correct AC power cord set to use
with the monitor, refer to the Product Notices provided in your documentation kit.
WARNING! To reduce the risk of electric shock or damage to the equipment:
• Plug the power cord into an AC outlet that is easily accessible at all times.
• Disconnect power from the computer by unplugging the power cord from the AC outlet.
• If the power cord has a 3-pin attachment plug, plug the cord into a grounded (earthed) 3-pin outlet. Do not
disable the power cord grounding pin, it is an important safety feature.
• When unplugging the power cord from the AC outlet, grasp the cord by the plug.
For your safety, do not place anything on power cords or cables. Care shoulod be taken to route all cords and
cables connected to the monitor so that they cannot be stepped on, pulled, grabbed, or tripped over.
To reduce the risk of serious injury, read the Safety & Comfort Guide provided with your user guides. It describes
proper workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is also
available on the Web at http://www.hp.com/ergo.
IMPORTANT: For the protection of the monitor and the computer, connect all power cords for the computer
and its peripheral devices (such as a monitor, printer, scanner) to a surge protection device such as a power
strip or uninterruptible power supply (UPS). Not all power strips provide surge protection; the power strip
must be specifically labeled as having this capability. Use a power strip whose manufacturer offers a damage
replacement policy so you can replace the equipment if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your monitor.
WARNING! Monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers, chests,
or carts may fall over and cause personal injury.
NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a controlled
luminous environment to avoid interference from surrounding light and bright surfaces that may cause
disturbing reflections from the screen.
1 Getting Started 1
Product features and components
Features
This product is an AMD FreeSync-qualified monitor, which allows you to enjoy PC gaming with smooth,
responsive, tear-free performance whenever a picture changes on the screen. The external source connected to
your monitor must have the FreeSync driver installed.
AMD FreeSync technology is designed to eliminate stuttering and tearing in games and videos by locking a
monitor’s refresh rate to the frame rate of the graphics card. Check with the manufacturer of your component or
system for specific capabilities.
Adaptive-Sync required. AMD 15.11 Crimson driver (or newer) required to support FreeSync over HDMI.
NOTE: Adaptive refresh rates vary by monitor. More information is available at www.amd.com/freesync.
To enable FreeSync on the monitor, press the Menu button on the monitor to open the on-screen display menu.
Click Image, and then click FreeSync™.
This guide describes features of the following monitors:
• 54.61 cm (21.5-inch) diagonal viewable screen area with 1920 x 1080 resolution, plus full-screen support
for lower resolutions; includes custom scaling for maximum image size while preserving original aspect
ratio
• 60.47 cm (23.8-inch) diagonal viewable screen area with 1920 x 1080 resolution, plus full-screen support
for lower resolutions; includes custom scaling for maximum image size while preserving original aspect
ratio
The monitors include the following features:
• Anti-Glare panel with an LED backlight
• Wide viewing angle to allow viewing from a sitting or standing position, or when moving from side to side
• Tilt capability
• Pivot capability to rotate the monitor head from landscape to portrait mode (Select Models)
• Swivel and height adjustment capabilities (Select Models)
• VGA video input (Select Models)
• Removable stand for flexible monitor head mounting solutions
• DisplayPort video input (Select Models)
• High-Definition Multimedia Interface (HDMI) video input
• Audio headphone/variable line-out jack (Select Models)
• Plug-and-play capability if supported by your operating system
• Security cable slot provision on rear of monitor for optional security cable
• On-Screen Display (OSD) adjustments in several languages for easy setup and screen optimization
• High-Bandwidth Digital Content Protection (HDCP) copy protection on all digital inputs
• Energy saver feature to meet requirements for reduced power consumption
NOTE: For safety and regulatory information, refer to the Product Notices provided in your documentation kit. To
access the latest user guide, go to http://www.hp.com/support, and follow the instructions to find your product.
Then select User Guides.
2 1 Getting Started
Rear components
12 3
NOTE: Depending on your monitor model, the rear components will differ.
54.61 cm/21.5-inch model
ComponentDescription
1Power connectorConnects the power cable to the monitor
2HDMI connectorConnects the HDMI cable to the monitor
3VGA connectorConnects the VGA cable to the monitor
60.47 cm/23.8–inch model
12 3 4
ComponentDescription
1Power connectorConnects the power cable to the monitor
2HDMI connectorConnects the HDMI cable to the monitor
3DisplayPort connectorConnects the DisplayPort cable to the monitor
Connects headphones to the monitor.
4
Audio-out (headphone)
jack
CAUTION: To reduce the risk of personal injury, adjust the volume before
using headphones or earbuds. For additional safety information, see the
Product Notices provided in your documentation kit.
1 Getting Started 3
Front components
NOTE: Depending on your monitor model, the location of the front bezel controls will differ.
12345 6
ControlDescription
1Menu button
2-4Function buttons
5PowerTurns the monitor on or o.
6Power light
Press to open the OSD menu, select a menu item from the OSD, or close the OSD
menu.
When the OSD menu is open, press the buttons to navigate through the menu. The
function light icons indicate the default button functions. For a description of these
functions, see Using the function buttons on page 16.
You can reassign the function buttons to quickly select the most commonly used
operations. See Reassigning the function buttons on page 16.
White: The monitor is on.
Amber: The monitor is in standby mode.
4 1 Getting Started
Setting up the monitor
Attaching the monitor stand
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation
setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides
important electrical and mechanical safety information. The Safety & Comfort Guide is available on the Web at
http://www.hp.com/ergo.
IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the
panel may cause nonuniformity of color or disorientation of the liquid crystals. If this occurs, the screen will not
recover to its normal condition.
IMPORTANT: To prevent the screen from getting scratched, defaced, or broken and prevent damage to the
control buttons, position the monitor facedown on a flat surface covered with protective sheet foam or a
nonabrasive cloth.
54.61 cm/21.5-inch model
1. Position the monitor head facedown on a flat surface covered by protective sheet made of foam or a clean,
dry cloth.
2. Insert stand riser (1) and base (2) into the monitor as shown above.
1
2
60.47 cm/23.8–inch model
The monitor uses the HP Quick Release 2 for easy mounting of the monitor. To mount the panel onto the stand:
1. Position the monitor head facedown on a flat surface covered by protective sheet made of foam or a clean,
dry cloth.
2. Unpack the base, one hand hold the monitor, the other hand to pivot the stand (1).
3. Insert the base (2) into the stand.
4. Turn the screw clockwise (3) to attach the base to the monitor.
3
1
2
1 Getting Started 5
Mounting the monitor head
The monitor head can be attached to a wall, swing arm, or other mounting fixture.
IMPORTANT: This monitor supports the VESA industry-standard 100 mm mounting holes. To attach a third-
party mounting solution to the monitor, use four 4 mm, 0.7 pitch, 10 mm-long screws. Longer screws may
damage the monitor. It is important to verify that the manufacturer’s mounting solution is compliant with the
VESA standard and is rated to support the weight of the monitor head. For best performance, use the power and
video cables provided with the monitor.
NOTE: This apparatus is intended to be supported by a UL or CSA Listed wall-mount bracket.
Removing the monitor stand
You can remove the monitor head from the stand to install the monitor head on a wall, a swing arm, or other
mounting fixture.
IMPORTANT: Before beginning to disassemble the monitor, be sure that the monitor is turned off and all cables
are disconnected.
54.61 cm/21.5-inch model
1. Disconnect and remove all cables from the monitor.
2. Position the monitor head facedown on a flat surface covered by protective sheet made of foam or a clean,
dry cloth.
3. Push release button (1) and pull stand (2) away from monitor.
1
2
60.47 cm/23.8–inch model
1. Disconnect and remove all cables from the monitor.
2. Position the monitor head facedown on a flat surface covered by protective sheet made of foam or a clean,
dry cloth.
3. Push up the latch near the bottom center of the stand’s mounting plate (1).
4. Swing the bottom of the stand up until the mounting plate clears the recess in the panel (2).
5. Slide the stand out of the recess (3).
3
1
2
6 1 Getting Started
Attaching the VESA mounting bracket
54.61 cm/21.5-inch model
Install the monitor to the wall or swing arm of your choice using the four screws.
60.47 cm/23.8–inch model
Install the monitor to the wall or swing arm of your choice using the four screws that were removed from the
VESA holes on the rear of the monitor head.
IMPORTANT: If these instructions do not apply to your device, then follow the mounting device manufacturer’s
instructions when mounting the monitor to a wall or swing arm.
1 Getting Started 7
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