Hewlett Packard 6JM50AA User Manual
User Guide
© Copyright 2019 HP Development Company,
L.P.
HDMI, the HDMI Logo and High-Denition
Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC.
Windows is either a registered trademark or
trademark of Microsoft Corporation in the
United States and/or other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your product. To access the latest
user guide, go to http://www.hp.com/support,
and follow the instructions to nd your
product. Then select User Guides.
First Edition: April 2019
Document Part Number: L58990–001
About this guide
This guide provides technical specications and information about monitor features, setting up the monitor,
and using the software. Depending on the model, your monitor may not have all the features included in this
guide.
WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example, messages
related to property damage). Warns the user that failure to follow a procedure exactly as described could
result in loss of data or in damage to hardware or software. Also contains essential information to explain a
concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
This product incorporates HDMI technology.
iii
iv About this guide
Table of contents
1 Getting started ............................................................................................................................................. 1
Important safety information ............................................................................................................................... 1
Product features and components ........................................................................................................................ 2
Features ............................................................................................................................................... 2
Front components ............................................................................................................................... 3
Rear components ................................................................................................................................ 4
Setting up the monitor .......................................................................................................................................... 5
Attaching the monitor stand ............................................................................................................... 5
Connecting the cables ......................................................................................................................... 6
Connecting USB devices ...................................................................................................................... 8
Adjusting the monitor ......................................................................................................................... 8
Turning on the monitor ....................................................................................................................... 9
HP watermark and image retention policy ......................................................................................... 9
Installing a security cable ................................................................................................................. 10
2 Using the monitor ........................................................................................................................................ 11
Software and utilities .......................................................................................................................................... 11
The Information le ............................................................................................................................................. 11
The Image Color Matching le ............................................................................................................................. 11
Using the OSD menu ............................................................................................................................................ 12
Using the function buttons .................................................................................................................................. 13
Reassigning the function buttons ....................................................................................................................... 13
Adjusting blue light output (select products only) .............................................................................................. 13
Using Auto-Sleep Mode ....................................................................................................................................... 14
3 Support and troubleshooting ........................................................................................................................ 15
Solving common issues ....................................................................................................................................... 15
Button lockouts ................................................................................................................................................... 16
Contacting support .............................................................................................................................................. 16
Preparing to call technical support ..................................................................................................................... 16
Locating the serial number and product number ............................................................................................... 16
4 Maintaining the monitor .............................................................................................................................. 17
Maintenance guidelines ....................................................................................................................................... 17
Cleaning the monitor ......................................................................................................................... 17
Shipping the monitor ......................................................................................................................... 18
v
Appendix A Technical specications ................................................................................................................. 19
34-inch model specications .............................................................................................................................. 19
Preset display resolutions ................................................................................................................................... 20
High-denition video formats ............................................................................................................................. 21
Power supply specication .................................................................................................................................. 21
Energy saver feature ........................................................................................................................................... 21
Appendix B Accessibility ................................................................................................................................. 22
Accessibility ......................................................................................................................................................... 22
Finding the technology tools you need ............................................................................................ 22
Our commitment ............................................................................................................................... 22
International Association of Accessibility Professionals (IAAP) ....................................................... 22
Finding the best assistive technology .............................................................................................. 23
Assessing your needs ..................................................................................................... 23
Accessibility for HP products .......................................................................................... 23
Standards and legislation .................................................................................................................................... 24
Standards .......................................................................................................................................... 24
Mandate 376 – EN 301 549 ............................................................................................ 24
Web Content Accessibility Guidelines (WCAG) ................................................................ 24
Legislation and regulations .............................................................................................................. 24
United States ................................................................................................................... 25
21st Century Communications and Video Accessibility Act (CVAA) ............................... 25
Canada ............................................................................................................................. 25
Europe ............................................................................................................................. 26
United Kingdom .............................................................................................................. 26
Australia .......................................................................................................................... 26
Worldwide ....................................................................................................................... 26
Useful accessibility resources and links .............................................................................................................. 27
Organizations .................................................................................................................................... 27
Educational institutions .................................................................................................................... 27
Other disability resources ................................................................................................................. 27
HP links .............................................................................................................................................. 27
Contacting support .............................................................................................................................................. 28
vi
1 Getting started
Important safety information
An AC adapter and AC power cord may be included with the monitor. If another cord is used, use only a power
source and connection appropriate for this monitor. For information about the correct AC power cord set to
use with the monitor, refer to the
WARNING! To reduce the risk of electric shock or damage to the equipment:
• Plug the power cord into an AC outlet that is easily accessible at all times.
• Disconnect power from the computer by unplugging the power cord from the AC outlet.
• If the power cord has a 3-pin attachment plug, plug the cord into a grounded (earthed) 3-pin outlet. Do not
disable the power cord grounding pin, it is an important safety feature.
• When unplugging the power cord from the AC outlet, grasp the cord by the plug.
For your safety, do not place anything on power cords or cables. Care should be taken to route all cords and
cables connected to the monitor so that they cannot be stepped on, pulled, grabbed, or tripped over.
To reduce the risk of serious injury, read the Safety & Comfort Guide provided with your user guides. It
describes proper workstation setup and proper posture, health, and work habits for computer users. The
Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety &
Comfort Guide is also available on the Web at http://www.hp.com/ergo.
Product Notices provided in your documentation kit.
IMPORTANT: For the protection of the monitor and the computer, connect all power cords for the computer
and its peripheral devices (such as a monitor, printer, scanner) to a surge protection device such as a power
strip or uninterruptible power supply (UPS). Not all power strips provide surge protection; the power strip
must be specically labeled as having this capability. Use a power strip whose manufacturer oers a damage
replacement policy so you can replace the equipment if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your monitor.
WARNING! Monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers,
chests, or carts may fall over and cause personal injury.
NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a controlled
luminous environment to avoid interference from surrounding light and bright surfaces that may cause
disturbing reections from the screen.
Important safety information 1
Product features and components
Features
NOTE: Depending on the model, your monitor might not have all the features listed below.
The monitor features may include the following:
● 86.72 cm (34.14 in) diagonal viewable screen area with 3440 × 1440 resolution, plus full-screen support
for lower resolutions; includes custom scaling for maximum image size while preserving original aspect
ratio
● Liquid crystal display (LCD) with active matrix and in-plane switching (IPS)
● Wide color gamut to provide coverage of sRGB color spaces
● Nonglare panel with an LED backlight
● Wide viewing angle to allow viewing from a sitting or standing position, or moving from side to side
● Tilt adjustment capability
● One DisplayPort video input
● Two High-Denition Multimedia Interface (HDMI) video inputs
● USB hub with one USB Type-B upstream port (connects to the computer) and three USB downstream
ports (connect to USB devices)
● Four OSD buttons, three that can be recongured to quickly allow selection of the most commonly used
operations
● Plug and Play capability if supported by your operating system
● Security cable slot on the rear of the monitor for an optional security cable
● On-screen display (OSD) adjustments in several languages for easy setup and screen optimization
● HP Display Assistant software for adjusting monitor settings and enabling theft deterrence features
● Energy saver feature to meet requirements for reduced power consumption
NOTE: For safety and regulatory information, refer to the Product Notices provided in your documentation
kit. To access the latest user guide, go to http://www.hp.com/support, and follow the instructions to nd your
product. Then select User Guides.
2 Chapter 1 Getting started
Front components
Table 1-1 Front components and their descriptions
Component Description
(1) Menu button Press to open the OSD menu, select a menu item from the OSD, or close the OSD menu.
When the OSD menu is open, the Menu light turns on.
(2) OSD buttons
(assignable)
(3) Power button Turns the monitor on or o.
When the OSD menu is open, press the buttons to navigate through the menu. The
function light icons indicate the default button functions. For a description of these
functions, see Using the function buttons on page 13.
You can reassign the function buttons to quickly select the most commonly used
operations. See Reassigning the function buttons on page 13.
Product features and components 3
Rear components
Table 1-2 Rear components and their descriptions
Component Description
(1) HDMI ports Connect the HDMI cable to a source device such as a computer or gaming console.
(2) DisplayPort connector Connects the DisplayPort cable to a source device such as a computer or gaming console.
(3) Power connector Connects an AC adapter.
(4) USB Type-B port (upstream) This upstream port enables the USB Type-A downstream ports to perform their
functions.
(5) USB ports (downstream) Connect USB cables to peripheral devices, such as a keyboard, mouse, or USB hard drive.
(6) Security cable slot Connects an optional security cable.
4 Chapter 1 Getting started
Setting up the monitor
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort
Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is
available on the Web at http://www.hp.com/ergo.
IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the
panel may cause nonuniformity of color or disorientation of the liquid crystals. If this occurs, the screen will
not recover to its normal condition.
IMPORTANT: To prevent damage to the screen, do not position a curved monitor facedown on a at surface.
Attaching the monitor stand
TIP: Consider the placement of the monitor, because surrounding light and bright surfaces might cause
interfering reections.
▲ Slide the connector on the stand’s arm onto the connector on the back of the monitor head.
Setting up the monitor 5
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